This qualitative study views international students as information-using learners, through an information literacy lens. Focusing on the experiences of 25 international students at two Australian universities, the study investigates how international students use online information resources to learn, and identifies associated information literacy learning needs. An expanded critical incident approach provided the methodological framework for the study. Building on critical incident technique, this approach integrated a variety of concepts and research strategies. The investigation centred on real-life critical incidents experienced by the international students whilst using online resources for assignment purposes. Data collection involved semi-structured interviews and an observed online resource-using task. Inductive data analysis and interpretation enabled the creation of a multifaceted word picture of international students using online resources and a set of critical findings about their information literacy learning needs. The study’s key findings reveal: • the complexity of the international students’ experience of using online information resources to learn, which involves an interplay of their interactions with online resources, their affective and reflective responses to using them, and the cultural and linguistic dimensions of their information use. • the array of strengths as well as challenges that the international students experience in their information use and learning. • an apparent information literacy imbalance between the international students’ more developed information skills and less developed critical and strategic approaches to using information • the need for enhanced information literacy education that responds to international students’ identified information literacy needs. Responding to the findings, the study proposes an inclusive informed learning approach to support reflective information use and inclusive information literacy learning in culturally diverse higher education environments.

The purpose of this study was to investigate the role of academic libraries in providing services to culturally diverse student populations. In this study the information needs and information-seeking behaviour of the culturally diverse students of the Technikon Witwatersrand were analysed. The study also tried to establish whether there are differences in information needs and information-seeking behaviour of various cultural groups. The empirical investigation was conducted by means of focus group interviews and a questionnaire survey on a sample of undergraduate students of the Technikon Witwatersrand. There were assumptions that African students have limited experience in using the academic library, have no computer and information handling skills and might have language difficulties. Therefore, the expectation was that African students might have problems in the use of the academic library. However, the results of the empirical study show that English and Afrikaans speaking students are experiencing more problems than African students. / Information Science / M.Inf.

The ongoing war in the Democratic Republic of Congo (DRC) has caused sustained trauma on a number of levels and stressors that could easily have debilitating consequences on the mental health of Congolese citizens. The literature further reveals that immigration brings with it a host of additional stressors. The stress related to immigration, an appreciation of diverse cultural understandings of mental health, the burdens and costs of adequate mental health policy and provisioning within developing countries, are concepts that are not well understood nor fully documented. The present study explored the cultural understanding and help-seeking behaviours of Congolese immigrants in South Africa. The purpose of the study was to understand the ways in which Congolese cope with stressors related to immigration. Using SocialIdentity Theory as a partial conceptual framework, the role of acculturation processes in their understanding and help-seeking behaviours regarding mental health challenges, were examined. A platform for participants to suggest suitable ways of responding to improving the management of mental challenges in their community was provided. A qualitative approach, based on Participatory Action Research (PAR) and content analysis to explore the emerging narratives, was used with a Gauteng-based sample to gather the accounts of the lived experiences of Congolese immigrants. A snowball sampling technique enabled twenty-seven respondents to participate in one paired conversation and five focus groups. The emerging findings are critically discussed aligned to the six categories of inquiry structured by the interview schedule, namely, coping strategies since immigration, the understanding of mental health challenges, the possible impact of being immersed in the South African culture, perceptions of mental challenges and persons affected within the Congolese community, the preferred help-seeking behaviours regarding mental health challenges and, finally, their recommendations for improving the management of mental health challenges. The layered meta-analysis of the data consisted of interrogating the thematic categories, then conducting an analytical review aligned to both the pertinent research aim and objectives, as well as related theoretical positions and research findings. v | P a g e The key research question underpinning this study was formulated as follows: “Will immigrating from the DRC to South Africa change the understanding and help-seeking behaviours of Congolese?” The study drew on the processes of acculturation from Social Identity Theory to examine these processes. Participants reported experiencing the effects of acculturation but in different ways. Patterns of assimilation, separation and integration were found. The study therefore served to contribute to our understanding of the effects of acculturation with regard to the cultural understanding and help-seeking behaviours of Congolese immigrants in South Africa regarding mental health. Most significantly, the assumption of high levels of trauma and stress within this vulnerable community were unfounded. Rich and complex survival strategies have emerged requiring refinement of our knowledge about migrant communities. The strengths and relative weaknesses of the study are shared as well as a set of recommendations for future research in this domain. / Psychology / M. Sc.(Psychology)

Text in Afrikaans / In this thesis the term post-colonialism in the Afrikaans drama is investigated, focussing on the post-sixties. The term post-colonialism is difficult to define. Not only are theories of post-colonialism in a state of continuous flux and shifting emphasis, but as a result of different colonial dominations, separate identities have been constructed in South-Africa; so that defining the terms colonial, post colonial and post-colonial proves to be even more problematic. The purpose of this study is to determine to what extent the Afrikaans drama fits into these discourses. The basic point of departure is the fact that post-colonialism played a considerable role in the development of the Afrikaans drama, at the same time providing a more varied scope. The research covers several aspects of post-colonialism in Afrikaans drama; each dealt with in a separate chapter. A multitude of perspectives are featured within the broader discourse in order to obtain multiple norms and standards in a phase of self-criticism. The focus falls mainly on themes and not on performance aspects. New perspectives on issues such as canon texts, silence, hero-worship, the portrayal of woman, patriarchy, and neo-colonialism are presented (chapter 1). In chapter 2 focus falls on the period before 1960, and notably the question of nationalism (associated with apartheid) and the portrayal of the Afrikaner. The literary canon, forms of violence and the position of the super-Afrikaner are viewed in a new light during the re-writing of post-colonial history and the resulting paradigm shifts after 1960. Renewed emphasis is placed on discourse concerning land (chapter 3). Contrasting concepts regarding race, class, language, gender and religion are reconsidered in order to contribute towards the heterogeneous nature of post-colonialism (chapter 4). The function of theatre is to re-evaluate in the context of a post-1994 democratic system. Texts now focus especially on empowerment, re-discovery and re-ordering of history, reconciliation, inter-cultural contact and a post-apartheid syndrome (chapter 5). Anti-hegemonic resistance in Afrikaans literature since the sixties has confronted writers with the challenge of depicting or creating a larger post-colonial reality through their texts. / Afrikaans and Theory of Literature / D. Litt. et Phil. (Afrikaans)

Text in Afrikaans / Die hoofdoel van hierdie verhandeling is om 'n studie te maak van die interkulturele bediening in die kultureel-diverse konteks van die SuidAfrikaanse Nasionale Weermag. Die benadering wat in hierdie studie gevolg word, is om die historiese pad van politieke stryd van deelnemende magte in die SANW te volg tot en met die historiese integrasie proses wat sy aanvang in 1994 geneem het. Hierdie samestelling van weermagte wat bestaan uit die SAW (Suid-Afrikaanse Weermag), MK (Umkhonto we Sizwe), APLA (Azanian's People Liberation Army), TBVC state, het elkeen respektiewelik sy eie militere- politieke ideologiese pad geloop. Om die verskille verder te aksentueer bestaan hierdie magte uit verskillende kulturele-, etniese-, en godsdienstige agtergronde. Die grootste verskil setel daarin dat hierdie magte aardsvyande van mekaar was. Die verdere verloop van hierdie verhandeling is om 'n blik te werp op hierdie diversiteit en die samehangende vraagstukke en problematiek wat voortspruit uit die integrasie van magte waarin diepgewortelde verskille setel. Teneinde samehorigheid en 'n gees van vreedsame naasbestaan te ontketen,word daar 'n indringende soeke geloods om effektief oor kultuurgrense heen te kommunikeer. Hierdie soeke om sinvol en effektief te kommunikeer geskied ook langs die weg van refleksie vanuit die Skrif. In die lig daarvan dat hierdie verhandeling vanuit die Sendingwetenskap bedryf word, word vraagstukke vanuit die Skrif benader, met antler woorde, watter leiding vind ons vanuit die Woord van God op die problematiek in die SANW. W anneer daar 'n introspeksie gehou word, oor die vraagstukke en problematiek wat voortspruit uit die proses van transformasie in die SANW, dan word daar indringend besin oor die rol wat die kapelaansdiens in die kultureel-diverse konteks van die SANW vertolk, gegee die vraagstukke en problematiek waarin die organisasie gewikkel is. Hierdie navorsing het tot die een slotsom gekom, tewete, dat die kapelaan die rol as fasiliteerder van versoening moet vertolk. Hy doen dit langs die weg van identifisering met die uitdagings waarmee lede worstel en begelei hulle pastoral om die visie van'n verenigde weermag vir die Republiek van Suid-Afrika te intemaliseer. Sy pastoraat bereik sy diepste wese wanneer koninkryksbeginsels soos vrede, geregtigheig, naaste liefde, vergewingsgesindheid en versoening in die konteks van die SANW as uitkomste verkondig word. / The main objective of this thesis is to make a study of the intercultural ministry in the cultural-diverse context of the South African National Defence Force. The approach of this study was to follow the political struggle of participating forces in the SANDF, up to the point of integration in 1994. These forces consists out of the SADF (South African Defence Forces), MK (Umkhonto we Sizwe), APLA (Azanian People's Liberation Army), TBVC States, who travelled their own military, politically and ideological routes. They also differ culturally, ethnically and religiously in their make-up. The thesis focuses on the problems and challenges which were caused by the integration of forces in which deep-seated differences are entrenched. In order to maintain a peaceful co-existence an urgent search was lodged to find ways of effective intercultural communication. Being a missiological study, the focus was on Scripture to find guidance that can overcome problems and challenges in the SANDF. This brings the role of the Chaplain in sharp focus in his ministry to the SANDF. The research came to one conclusion that the Chaplain must fulfill the role of facilitator of reconciliation. He is doing it by way of identification with the challenges with which the members struggle and guide them pastorally to internalize the vision of a United Defence Force for the Republic of South Africa. His pastorate reaches its depths when Kingdom principles, such as peace, righteousness, neighbourly love, forgiveness and reconciliation are proclaimed as outcomes within the context of the SANDF. / Theology / D.Th. (Theology)

Text in Afrikaans / In hierdie verhandeling word skoolname as onderafdeling van die Onomastiek behandel. Die gee van skoolname is 'n amptelike aangeleentheid en daarom is die beleid onderliggend aan die handeling onder die loep geneem. Beleid bepaal die ortografiese aard van skoolname en die manifestasie daarvan is sosiolinguisties van belang. Skoolname, wat onder eiename ressorteer, is hoofsaaklik oor 'n semantiese en sosiolinguistiese boeg gegooi, daarom word terme soos verwysing, konvensie en agtergrondbeskrywing aan die hand van veral die teoriee van Devitt, Strawson en Kripke beskryf. Van Langendonck le veral klem op die pragmatiese aard van die eienaam en daarom vorm sy teorie, die hetekenisparadoks van die eienaam, 'n belangrike uitgangspunt by die konsepsuele en pragmatiese aard van skoolname. Die gee van name is In suiwer menslike handeling wat selde ooit ongemotiveer geskied. Die ontstaansmotiewe wat skoolnaamgewing ten grondslag le, word bespreek aan die hand van die verskillende kategoriee. Botsende sosiale faktore soos veral teweeggebring deur kulturele diversiteit beinvloed naamgewing en daarom verander name. Die faktore onderliggend aan naamsverandering word uitgelig en bespreek. Die moontlikheid om ten spyte van 'n multikulturele en multilinguistiese samelewing tog 'n nasionale identiteit te vertoon, word ten slotte ondersoek en bespreek. / In this dissertation, names of schools as a subdivision of Onomastics are dealt with. School names are researched mainly under the cloak of Semantics and Socio-linguistics. Therefore, terms like reference, convention and a backing of descriptions are referred to according to the theories of Devitt, Strawson and Kripke. Van Langendonck specifically emphasises the pragmatic nature of proper nouns in his theory the paradox of the meaning of proper nouns which is an important point of departure in the conceptual and pragmatic nature of the names of schools. The underlying motives in respect of school naming are categorized and discussed according to the motives of origin. Conflicting social factors play an important role in the naming of schools and therefore names also change. These changes are accentuated and discussed. The possibility for a country to reflect a national identity in spite of a multicultural and multilingual society, is explored and discussed. / Afrikaans and Theory of Literature / M.A. (Afrikaans)

This study investigates the role of cultural diversity on social wellness in a diverse school setting. It explores the views of learners and teachers on issues pertaining to cultural diversity and social wellness in the school. An integrative lens encompassing Hettler’s (1970) wellness theory and Letseka’s (2000) Ubuntu principle were used as the framework to guide the study. The interpretivist paradigm was used because the research method for this study is qualitative in nature. Purposive sampling was used in this study where fifteen participants were selected. The approach used is a case study, with the case being a multicultural primary school in Gauteng Province, South Africa. Ethical clearance was obtained from the Unisa’s Ethics Committee. Furthermore, permission was granted by the Department of Basic Education and the school’s principal. All participants signed consent and assent letters before data were collected. Learner participants gave their assent to take part in the study after consent had been obtained from their parents and guardians prior to the commencement of data collection. Data collected reflected the participants’ understanding of the need and means to promote social wellness within a culturally diverse school setting. It also suggests that it is possible to make diversity work for, instead of against us as is advocated for by Sheets (2005). The themes that emerged from collected data were: knowing one another as well as each other’s cultures, respect for equality and human dignity, loving kindness and compassion towards everyone, practicing good manners and discipline towards everyone, positive social interaction/desired attitude and also leading by example. These themes form guidelines that can be used in promoting social wellness in the school. / Inclusive Education / M. Ed. (Inclusive Education)

Ce travail vise à faire ressortir les enjeux de la diversité culturelle et de la pluralité linguistique face à la volonté d’émergence des pays francophones du Sud, exprimée au lendemain des années 2000. La déconstruction et la reconstruction des concepts d’émergence, de diversité culturelle, de pluralité linguistique, de solidarité, de développement et de gouvernance mondiale, sous les différents angles de la littérature politique, de l’économie politique, de la philosophie politique et des Relations internationales ont été nécessaires. Cette étape nous permet de mieux cerner le comportement de la Francophonie, ainsi que celui des pays francophones du Sud au sein de la mondialisation au cours de ces dernières décennies. Une évaluation comparative a été réalisée dans un contexte de recherche-action, et suivant une approche pluridisciplinaire, et a finalement permis de constater le niveau de retard enregistré et présent au sein de ces pays francophones du Sud dans les environnements politique, économique, social et culturel. Ce retard se caractérise par un modèle de gouvernance sociétale incorrecte, un modèle de financement de l’économie du développement basé sur de mauvais fondements, une absence de politique linguistique adaptée, une présence de textes constitutionnels en déphasage total avec l’avancée de la mondialisation, et au bout de l’histoire, une véritable réponse de la Francophonie toujours attendue. Quelles sont les conditions nécessaires aujourd’hui et demain pour rattraper effectivement ce retard enregistré au sein des pays francophones du Sud ? Comment pourrait réagir la Francophonie face à cette situation délicate ? Quelques propositions sont présentées au terme de cette recherche qui se propose d’aller au-delà des enjeux de la diversité culturelle et de la pluralité linguistique, pour poser des bases d’une redistribution équitable des cartes au sein de la mondialisation actuelle et future, au nom du respect du principe de diversité, de la solidarité effective, de l’universalisme pratique et de l’humanisme opérationnel. / This work aims to highlight the challenges of cultural diversity and linguistic plurality, facing the willingness emergence of the Southern Francophone countries, expressed after year 2000. Deconstruction and reconstruction of the concepts of emergence, cultural diversity, linguistic plurality, solidarity, development and global governance, under the different views of political literature, political economy, political philosophy and international relations were necessary. A step to better apprehend the behavior of the Francophonie within globalization, as well as Southern francophone countries over recent decades. A comparative evaluation was conducted in a context of action-research and following a multidisciplinary approach, which ultimately shows the level of the political, economic, social and cultural environments delays which are present in these southern Francophone countries. This delay which is characterized by an incorrect societal governance model, a financing of the economic development model based on poor foundations, lack of suitable language policy, and a presence of constitutional texts on complete phase shift with the advance of globalization. Thus, at the end of the story, a real feedback for the Francophonie is still awaited. What are today’s and tomorrow’s conditions in order to actually catch up the delay recorded in the Southern French-speaking countries? How could Francophonie react in front of this intricate situation? Some proposals are presented at the end of this research, which intends to go beyond issues of cultural diversity and linguistic plurality, as a way to lay the foundations of fair cards redistribution in the current and future of globalization, on behalf of the diversity principles, effective solidarity, practical universalism and operational humanism.

O Programa Saúde da Família, proposto em 1994 pelo Ministério da Saúde, definiu-se como uma estratégia de reorganização da Atenção Primária à Saúde no Brasil. Gradualmente, ele foi sendo implantado também em grandes centros urbanos, até que, em 2001, ocorreu a municipalização da saúde na cidade de São Paulo, com a implantação desse modelo no bairro do Bom Retiro, região central da capital paulista. Esse bairro constitui uma paisagem única, marcado, desde sua origem, no final do século XIX, pela presença de diversas etnias, constituindo um microcosmo social, tendo recebido, ao longo de sua história, grandes contingentes de imigrantes com características culturais bastante particulares. Atualmente, entre a população que o frequenta e habita, os coreanos e os bolivianos passaram a constituir os dois grupos de imigrantes com presença marcante no bairro, ambos inseridos na base material da indústria de confecção, uma vez que a produção têxtil é um dos eixos econômicos estruturantes do Bom Retiro. A inserção de uma Unidade de Saúde da Família nesse bairro provocou a reflexão sobre as potencialidades e as dificuldades do Programa Saúde da Família em grandes centros urbanos; trouxe para discussão questões relativas à presença desses imigrantes; e exigiu análises diversas, em torno da interação entre profissionais dos serviços de saúde e seus usuários. Assim, o objetivo deste trabalho é analisar a interação entre o Programa Saúde da Família e os imigrantes coreanos e bolivianos localizados no bairro do Bom Retiro na cidade de São Paulo, redundando em uma experiência particular. Trata-se de uma pesquisa de referencial qualitativo, que utilizou a técnica de entrevistas semiestruturadas com três coreanos, três bolivianos e seis trabalhadores da saúde da Unidade de Saúde da Família do Bom Retiro. Para a análise das entrevistas, utilizou-se a técnica de análise temática de conteúdo, considerando as conjunturas, as razões e as lógicas, bem como as ações e as inter-relações estabelecidas com o coletivo e as instituições. Os resultados exibem as particularidades da inserção desses dois grupos de imigrantes no bairro do Bom Retiro e flagram, particularmente, dimensões do mundo do trabalho e de moradia e grande mobilidade espacial imigratória, exigindo a flexibilização da lógica cartográfica do Programa Saúde da Família, com a ampliação do conceito de família, e as diversas estratégias comunicativas de que a equipe de Saúde da Família lançou mão para implementar a comunicação com os imigrantes coreanos e bolivianos / The Family Health Program, proposed in 1994 by the Ministry of Health, was defined as a strategy for reorganizing Primary Health Care in Brazil. It was gradually implemented in major urban areas. In 2001, health care services in the city of São Paulo were municipalized, with the implementation of this model in Bom Retiro, in the downtown area of the city of São Paulo. Such neighborhood has a unique landscape, marked since its beginnings, at the end of the 19th century, by the presence of several ethnic groups. It is a social microcosm, which received large groups of immigrants throughout its history, bringing their own unique cultural characteristics to the area. Nowadays, Koreans and Bolivians have become the two most significant immigrant groups among the population living and working in the area. Both groups are integrated into the material base of clothing industry, since textile manufacture is one of the economic structural axes of Bom Retiro. The establishment of a Family Health Unit in Bom Retiro, besides evoking a reflection on the potential and difficulties for the Family Health Program in large urban areas, also brings issues related to the presence of these immigrants to the discussion, requiring various analyses on the theme of interaction between health care professionals and users. Thus, the purpose of this work is to analyze the interaction between the Family Health Program and Korean and Bolivian immigrants located in the neighborhood of Bom Retiro, in the city of São Paulo, which results in a unique experience. This is a qualitative research, which used the technique of semi-structured interviews with three Koreans, three Bolivians and six health care workers from the Bom Retiro Family Health Unit. With regard to the analysis of the interviews, the technique of thematic content analysis was used, considering the conjunctures, reasons and logic, as well as actions and interrelations established between the collective and the institutions. The results show the particularities of the insertion of these two immigrant groups in Bom Retiro, and highlight in particular the dimensions of the world of work, housing and the large spatial mobility of immigrants, requiring Family Health Program\'s map-based logic to become more flexible, with the enlargement of the concept of family and several communication strategies used by the Family Health team to establish communication with the Korean and Bolivian immigrants

Uma série de transformações ambientais, territoriais, sociais e econômicas têm influenciado os modos de vida das culturas tradicionais estabelecidas nas diversas regiões do Brasil e do mundo. Um dos aspectos que é tocado por essas mudanças é a prática da produção artesanal dos artefatos que auxiliam as atividades domésticas e produtivas dessas populações. Esta pesquisa analisou a atual produção de artefatos artesanais em povoados historicamente fixados na região da Barra do Rio Mamanguape, Paraíba, e também investigou as características presentes do uso de tais artefatos no cotidiano de uma das vilas locais. Essa prática tradicional é fundamentalmente associada às atividades de subsistência desenvolvidas pelas populações da região, como a agricultura, a pesca artesanal e o extrativismo, e tem sido delineada por diferentes fatores de dimensão local e global. Algumas implicações dessa dinâmica são o rareamento da presença da figura do artesão naqueles povoados, bem como o desaparecimento de algumas de suas expressões tradicionais. Foram verificadas variações nas características de alguns artefatos de origem indígena milenar, associados à cultura Potiguara. Também foi constatado o surgimento de outras expressões materiais que decorrem das interações das populações locais com o contexto urbano e industrial, em hibridismo com os elementos culturais tradicionais constituídos a partir da sua histórica relação com os ecossistemas circundantes e a biodiversidade nela existente. Práticas e sentidos embutidos na maneira de produzir o mundo artificial analisada neste contexto foram elencados como aspectos pertinentes ao processo de reconfiguração da atividade do design. Tal reconfiguração é discutida no âmbito de suas práticas e valores, como atividade urbana e industrial responsável pela concepção de grande parte da nossa cultura material, e diante da nossa conjuntura socioambiental. / Traditional cultures of many regions of Brazil have been influenced by many sociocultural, economical, environmental and territorial changes. One of the aspects of their culture that has been changed is the artisanal production of artifacts that are used in everyday domestic and professional activities. This research analyzed the current production of this kind of artifacts in traditional communities situated at Barra do Rio Mamanguape region, Paraíba, and also investigated usage characteristics of artisanal objects in one of the local villages. These traditional practices are associated to subsistence activities developed by the local population, like agriculture, artisanal fishery, gathering, and has been influenced by a number of local and global changes. We have observed that the declining number of artisans and the extinction of some expressions of the traditional material culture are outcomes of these changes. We also verified variations in the characteristics of some artifacts that are linked to the ancient culture of Potiguaras indigenous people. We have observed the emergence of new material expressions determined by interactions between local population and the urban and industrial contexts, involving the traditional elements and maintaining their relationships with local ecosystems and biodiversity. Practices and meanings embedded in the local production of artifacts, as part of the construction of artificial world, were listed as relevant aspects to be considered in the reconfiguration process of values and practices of design, as urban and industrial activity responsible for conceiving our material culture.