Människor utsätts för mer information än någonsin tidigare. För att underlätta processandet av information är det viktigt att presentera informationen på rätt sätt - anpassat efter användaren. Detta projekt genomfördes i samarbete med Linköpings kommun och det övergripande syftet var att undersöka hur man kan utforma ett gränssnitt för de återkopplingsrapporter som ska nå ut till anställda på företaget. För den första frågeställningen “Vad önskar förvaltningarna för information/data i en återkopplingsrapport?” valdes en kvalitativ ansats och en tematisk analys utfördes utifrån data från nio intervjudeltagare som arbetade på kommunen. Analysen visade att den data förvaltningarna var mest intresserad av handlade om volym, kategorier, vidarekopplingar, service och jämförelser med andra förvaltningar. Resultaten av den tematiska analysen lade även grunden för att besvara resterande två frågeställningar - “Hur bör denna information visualiseras för att den lättast ska kunna förstås och användas?” samt “Hur skulle ett gränssnitt för återkopplingsrapporten till förvaltningarna kunna se ut?”. För att besvara dessa frågeställningar presenterades tidigare forskning om hur rapporter utformas idag och teori kring existerande gestaltlagar samtidigt som det producerades en persona, kontextscenarier, en kravspecifikation samt skisser och en temporär prototyp av dashboard-karaktär.

Företag idag producerar stora mängder data. För att tolka data behövs ett verktyg som visualiserar den effektivt och direkt. Den digitala instrumentbrädan är ett sådant verktyg. Trots det höga värdet hos välutvecklade instrumentbrädor misslyckas de flesta instrumentbrädor genom att de inte kommunicerar tydligt. Istället läggs det bland annat resurser på visuella effekter, vilket snarare försvårar kommunikationen än förbättrar den. Studien har resulterat i ett webbaserat verktyg för att skapa en instrumentbräda. Webbsidan består av en meny, ett rutnät samt ett antal olika komponenter. Extra fokus har lagts på två av dessa, mätare och cirkeldiagram. Instrumentbrädan visualiserar data med hjälp av grafiska komponenter. Studien har tagit del av designmål för att undvika vanliga designmisstag i utvecklandet av det webbaserade verktyget. Designen har en generell lösning då slutanvändaren är odefinierad. Resultatet innehåller en utvärdering av hur väl designmålen har implementerats. Verktyget har en låg multidimensionalitet då två grafiska komponenter finns tillgängliga. Tillgängligheten är hög på grund av att verktyget är webbaserat. God lyhördhet uppnås med hjälp av tekniken Flexbox som gör det enklare att placera innehåll på webbsidan korrekt. SPA, som står för Single Page Application, skapar korta laddningstider för den. Det finns stora möjligheter med fortsättningsarbete för applikationen. Hur data presenteras och i vilket sammanhang den sätts i är avgörande för en välutvecklad instrumentbräda. Det är kritiskt att, där det är möjligt, involvera slutanvändarna i utvecklingsprocessen av ny programvara. Utan slutanvändarna är det svårt att utvärdera användarvänligheten i nyskapad mjukvara. / Companies today produce large amounts of data. To interpret data, a tool is needed which visualises it effectively and instantly. One such tool is the digital dashboard. Despite the high value of well-developed dashboards, most dashboards fail to communicate clearly. Instead, resources are spent on visual effects, which makes communication more difficult than improves it. The study has resulted in a web-based tool that creates a dashboard. The webpage consist of a menu, a grid and different components. This study has focused on two of those, gauge and pie chart. The dashboard visualizes data using graphical components. The study has taken note of design guidelines to avoid common design flaws in the development of the web-based tool. The design has a general solution since the end user is undefined. The result contains an evaluation of how well the design guidelines have been implemented. The tool has a low multidimensionality as only two graphic components are available. Accessibility is high because the tool is web-based. Good responsiveness is achieved using the Flexbox technology. SPA creates low loading times of the web page. There are great opportunities with continuing work for the application. Chapter 5 also goes through a complete user flow. How data is presented and in which context it is set is crucial for a well-developed dashboard. It is critical to involve end users in the development process of new software. Without endusers, it is difficult to evaluate the user-friendliness of newly created software.

Made available in DSpace on 2016-04-26T20:48:33Z (GMT). No. of bitstreams: 1 Adriana Silva de Souza.pdf: 588771 bytes, checksum: f5afcb0dd11fea5cb3632812df0f43df (MD5) Previous issue date: 2011-05-26 / The reflection on the theme development, along with pressure from society in nature, led the growth in awareness of the environmental problems caused by incompatible standards of living through the process of regeneration of the environment. With that sustainable development has become the main choice for today's socioeconomic development. The finding of fact made researchers were in search of a development model that can guarantee the quality of life of present generations without compromising the ability of future generations to survive and develop. Several tools have been developed in recent years with the aim of measuring the sustainability of economic and social systems. In an attempt to improve knowledge of sustainability indicators in this study evaluated three of the tools most widely used and recognized in the context of sustainability: the Ecological Footprint, the Dashboard of Sustainability, and the Barometer of Sustainability. The three tools were evaluated in order to identify the main elements of these indicators and their theoretical basis. The ultimate goal is to write a comparative analysis and improve understanding of sustainability indicators mentioned so that you can use these tools more clearly and consciously / A reflexão sobre o tema desenvolvimento, juntamente com a pressão exercida pela sociedade na natureza, levou o crescimento da consciência sobre os problemas ambientais gerados por padrões de vida incompatíveis com o processo de regeneração do meio ambiente. Com isso o desenvolvimento sustentável tornou-se a principal opção de desenvolvimento socioeconômico da atualidade. A constatação deste fato fez com pesquisadores fossem em busca de um modelo de desenvolvimento que possa garantir a qualidade de vida das gerações atuais sem comprometer a capacidade de gerações futuras de sobreviverem e desenvolverem-se. Várias ferramentas foram elaboradas nos últimos anos com o objetivo de mensurar a sustentabilidade de sistemas econômicos e sociais. Na tentativa de melhorar o conhecimento sobre os indicadores de sustentabilidade o presente estudo avaliou três das ferramentas mais usadas e reconhecidas no âmbito da sustentabilidade: o Ecological Footprint, o Dashboard of Sustainability, e o Barometer of Sustainability. As três ferramentas foram analisadas para que se identificassem os principais elementos formadores destes indicadores e seu embasamento teórico. O objetivo final do trabalho é fazer uma análise comparativa e melhorar o conhecimento dos indicadores de sustentabilidade mencionados para que seja possível utilizar essas ferramentas de forma mais adequada e consciente

The goal of this thesis is to improve visualization dashboards in order to help decision making and Business Intelligence (BI) analysis, and make them accessible to a larger user audience. We identify current trends and use practices of visualization dashboards in the BI domain, and following a user-cantered design approach we provide enhancements and solutions. More specifically we address the following challenges: making dashboard construction and use accessible to visualization novices, enhancing dashboards with advanced annotation capabilities to help BI analysts in the analysis process, and add storytelling functionality to dashboards to help the communication between analysts and decision makers. Our user-centered approach consists of gathering user requirements (through background search, in-depth interviews or prototyping sessions with BI experts), iterative prototype development, and evaluation of our prototypes with representative users. First, our work reports gathered insights regarding novice user practices on Exploration Views (EV), a system that allows novice visualization users to easily build and customize BI information dashboards, but also provides functionality needed by experts. We evaluated EV with both expert and novice visualization users, and found differences in how experts and novice users interact with the interface. Based on those observations we provide new guidelines that augment previous work on designing for visualization novices, in the context of interactive visualization systems in the form of dashboards. BI analysts using dashboards (experts or novices) need support in record-keeping of their analysis, their data discoveries and gathered insights. This support is lacking in most dashboard visualization systems. We conducted in-depth interviews with BI experts that led to new annotation needs for multi-chart visualization systems (such as dashboards), on which we based the design of a dashboard prototype that supports data and context aware annotations, shared across visualizations and datasets. We focused particularly on novel annotation aspects, such as multi-target annotations, annotation transparency across charts, and annotations that can be shared among different data-sources and BI applications. We identified and provided solutions to challenges in using context aware annotations, notably issues arising when the annotation's "context" changes (e.g. annotated data are deleted or changed). Our prototype was evaluated with BI experts that were able to easily perform several tasks that they deemed important in their work. To increase the value of an analysis, recorded insights and knowledge need to be organized and communicated to others, and made available for future analysts to learn from. This communication step is very important, as often the analyst of data and the decision maker are two different people. To achieve this we need an easy insight organization and sharing mechanism to facilitate the transfer of knowledge, experiences, and stories, to decision makers and other analysts. We interviewed BI analysis experts and collected new requirements related to BI visual storytelling. Based on these requirements we designed and implemented a storytelling prototype that is integrated in a dashboard analysis tool, and allows easy transition from analysis to story creation and sharing. Our system was identified by experts as having great potential for training other analysts. Moreover, it can help BI analysis authors organize and communicate their findings faster to decision makers, and they can reach a broader audience since the results of a data analysis presented in the storytelling tool can be read with little to no training.

Compost bedded pack (CBP) barn design and pack maintenance procedures vary considerably, making advising and problem-solving challenging. One objective of this research was to characterize herd performance and management practices employed by Kentucky CBP managers (42 farms and 47 CBP facilities). Producer satisfaction, changes in historical bulk-tank somatic cell count, and improvement in herd performance parameters after transitioning to a CBP barn support reported CBP barn system benefits. Daily milk production increased from before moving into the CBP barn to the second year after (29.3 ± 0.3 vs. 30.7 ± 0.3 kg, respectively; P < 0.05) for farms using the CBP barn as the primary housing facility (n = 8). Increasing stirring frequency, stirring depth, and ambient temperatures increased pack temperature. Increased drying rate decreased CBP moisture. Increased 20.3 cm depth CBP temperature and ambient temperatures improved cow hygiene. Mastitis-causing bacteria thrive in conditions similar to optimal composting bacteria conditions, making reduction of these bacteria difficult in an active composting environment. Producers must pay attention to other management areas where preventive measures can be employed. The New Dairy Housing Investment Analysis Dashboard provides users an interactive and flexible decision tool to make more informed facility investment decisions.

This essay reflects a final thesis work of exploring future opportunities of temporary storing in future car interiors. The work is based from user studies and supported by designers of the automotive industry. The exploratorypart focuses on contextual video interviews studying the use of the interior storage space. Categories are created from the studies to investigate several possibilities parallel throughout the work. A category of exible space is chosen to being developed into a nal design proposal. The result is a concept called LVL - A exible surface that o ers di erent use of the same space.

This project is about creating a Dashboard with suitable data models containing support ticket statistics for the company Sigma IT Consulting. The work flow used by Sigma today is to manually log in to the system to see the support ticket statistics, which can be a tedious and time consuming process. Furthermore, Sigma do not have any monitoring system for checking the health of their web application services. They have a need for an internal Dashboard containing this information with regularly updates. Our solution is to design suitable data models and implement them within a Dashboard application.

Esta dissertação apresenta, através de um estudo de caso, a proposta para o desenvolvimento de indicadores de desempenho balanceados, a servir como ferramenta de apoio aos gerentes das filiais da empresa Renner Sayerlack. A construção de um painel tipo scorecard partiu da análise do plano estratégico da companhia e dos objetivos e indicadores estratégicos em uso. A partir deste estudo, propõe-se uma nova concepção de avaliação de desempenho, construída com base no método do Balanced Scorecard, desenvolvido por Kaplan e Norton, e que vai além da exclusiva análise pautada somente em indicadores financeiros. Dessa forma, pretende-se auxiliar os gestores das filiais da empresa numa melhor visualização, tradução, comunicação, motivação e alinhamento frente às metas acordadas junto aos acionistas, contribuindo dessa forma para o encaminhamento da Renner Sayerlack rumo ao seu objetivo estratégico. / This dissertation presents through a case study the proposal of development of balanced performance indicators in order to help the managers of the branches of the company Renner Sayerlack. The formulation of a scorecard dashboard starts with the analysis of the strategic planning of the company with its goals and current strategic indicators. With this study, a new evaluation conception emerges, based on the Balanced Scorecard method, developed by Kaplan and Norton, which overpasses the exclusive financial analysis. This way, it intends to help the branch managers of the company achieve a better visualization, interpretation, communication, motivation and alignment with shareholder target agreements, contributing in this way to the routing of Renner Sayerlack on its strategic plan course.

O tema medição de desempenho vem sendo cada vez mais discutido por acadêmicos e profissionais de todas as áreas. A grande quantidade de publicações sobre o tema indica a existência de problemas nesta área e sua importância para a gestão dos negócios. No Brasil, as empresas da indústria da construção civil também têm manifestado um crescente interesse em melhorar os seus sistemas de medição de desempenho. Entretanto, as características inerentes a este setor tornam o processo de desenvolvimento de um sistema de indicadores uma tarefa relativamente complexa. Percebe-se uma necessidade de melhoria no uso destas informações para a tomada de decisão, através da análise e extração do máximo de valor dos dados. Nesse sentido, um painel de controle fornece a possibilidade de monitoramento dos principais indicadores de desempenho através de uma única interface. Assim, este trabalho de pesquisa propõe um conjunto de diretrizes para concepção e avaliação de painéis de controle visando à melhoria de sistemas de medição de desempenho para a gestão da produção na Construção Civil. A estratégia de pesquisa adotada neste trabalho foi a pesquisa-ação. A pesquisa foi dividida em duas etapas: a etapa preparatória e a etapa principal. Na primeira etapa foi realizado um estudo exploratório e um diagnóstico inicial em duas empresas construtoras, visando a ampliar o conhecimento da autora sobre o tema, permitindo um refinamento do escopo da pesquisa. Ainda na etapa de preparação, foi realizado um estudo sobre o painel de controle em uma empresa fora do setor de construção civil, com o objetivo de analisar um caso bem sucedido da utilização de painéis de controle, fornecendo maior conhecimento prático sobre o tema. Na etapa principal foram realizados estudos paralelos nas duas empresas construtoras analisadas no diagnóstico. As principais contribuições desta pesquisa estão relacionadas a: (a) estabelecer critérios para a avaliação da eficácia dos painéis de controle; (b) propor mecanismos de vinculação entre os diferentes níveis gerenciais envolvidos na análise destes painéis e (c) propor diretrizes para a implementação de painéis de controle. / The issue of performance measurement has been each time more discussed by the academic community and professionals of every area. The large amount of publications about this issue indicates the existence of problems in this field of research and its importance for business management. In Brazil, civil construction enterprises have also demonstrated an increasing interest in improving their performance measurement systems. However, the characteristics of this field make the process of a measurement system development a relatively complex task. It may be seen the need of improvement in the use of the information gotten from these measures for decision making, through the analysis and obtainment of the maximum potential of data. In this sense, dashboard gives the possibility of monitoring the main performance indicators through an only interface. Therefore, this research proposes a set of guidelines for the conception and assessment of dashboards aiming the improvement of performance measurement systems for production management in civil construction industry. The research strategy adopted in this paper was action-research. It was divided in two phases: preparatory and main phase. In the first one, an exploratory study and a diagnostic step were accomplished in construction companies, aiming to broaden the author’s knowledge about the issue, allowing the refinement of the research. Still in the preparatory phase, it was accomplished a study about dashboard in a company outside civil construction sector, with the aim of analyzing a well succeeded case using dashboards. In the main phase, parallel studies were accomplished in the two civil construction companies analyzed during diagnosis. The main contributions of this research are related to: (a) establish criteria to assess the effectiveness of dashboards; (b) propose mechanisms for entailing different management levels involved in the analysis of such dashboards; and (c) propose guidelines for implementing dashboards.

Cette thèse appartient à la catégorie dite recherche-action qui fleurit pendant les années 1970. Il résulte de questions venant de la société et utilise la méthodologie venant des recherches récentes et enraciné dans les théories validées.Dans le premier article, nous déterminons les facteurs principaux qui incitent à la gestion écologique dans l'industrie textile. Nous définissons des facteurs internes (le coût écologique, la culture écologique, la capacité de communication, la capacité d'innovation technologique écologique) et des facteurs externes (le gouvernement et les lois, la pression d'environnement du aux concurrents) pour des entreprises et utilisons une méthode basée sur les dire d'experts et la méthode ANP pour déterminer les facteurs principaux et leurs interactions.Le deuxième article se concentre sur l'industrie textile du vêtement et propose un tableau de bord spécifique au niveau d'une usine pour évaluer les performances économiques, et environnementales et, sociales. Ce tableau de bord est une première tentative, tant sur le plan méthodologique que sur le front de collecte de données, vers la construction d'une vue globale sur l'impact de la production dans l'industrie de vêtement en Chine. Les caractéristiques de certaines des sociétés impliquées dans la chaîne d'approvisionnement sont prises en compte. Nous donnons un exemple de notre méthodologie en montrant comment une petite société a utilisé ce tableau de bord dans les processus de décision. Enfin, nous proposons des pistes pour la réglementation pouvant permettre d'attendre pour l'industrie de nouveaux standards de qualité écologique de production.Le troisième article vise à construire un modèle de prise de décisions pour cette petite usine de vêtement qui fait face à un ensemble de choix alternatifs. Le modèle prend en compte de multiples critères et des perspectives des parties prenantes diverses. Il permet d'aider à la décision pour choisir des fournisseurs, des machines industrielles voire changer de système énergétique. Nous mettons en œuvre la méthode Prométhée pour une usine textile. Des parties prenantes multiples sont prises en compte : PDG, actionnaires, autorités gouvernementales locales et centrales.Cette thèse répond à la mise en œuvre pratique d'une stratégie de développement durable dans une petite entreprise chinoise soumise à la concurrence international. / This thesis can be said to belong to the research-action which flourishes during the 1970's. It arises from questions coming from the society and uses methodology coming from recent researchers and rooted in the validated theories.In the first paper, we determine which main factors induce the green management in the garment industry. We define internal factors (green cost, green culture, communication skill, ability of green technology innovation) and external factors (government and laws, competitors' environment pressure) for companies and use the expert scoring method and ANP to determine main factors and how they interact.The second paper focuses on the textile industry and proposes a specific dashboard at the plant level to evaluate the environmental, social and economic performances.This dashboard is a first attempt, both on the methodological and data collection front,towards building a global view on the impact of production in the garment industry in China at the level of individual production firms. In particular, the characteristics of some of the firms involved in the supply chain are taken into account. We exemplify our methodology by showing how a small firm has introduced this dashboard in the decision process. Then we propose some guidelines about possible new regulations and enticements for firms to meet new quality standards. Taken together, the dashboard gives insights into the impacts of the processes from a triple angle: economic, social and ecological.The third paper attempts to construct a decision making model for a small garment businesswho face a set of alternative choices. The model deals with multi-criteria from various stakeholders' perspectives to choose suppliers, change machines and switch the energy system.We implement the Prométhée method for a textile factory. Multiple stakeholders are taken into account: CEO, shareholders, local and central governmental authorities.