Submitted by Bianca Magnani Tavares (bibimagtav@gmail.com) on 2012-03-10T23:36:33Z No. of bitstreams: 1 The internationalization process of family business_vfinal_Bianca (1).pdf: 1204982 bytes, checksum: 4cd11c9372fa7cdcaee82778cc01b79f (MD5) / Approved for entry into archive by Gisele Isaura Hannickel (gisele.hannickel@fgv.br) on 2012-03-12T13:38:01Z (GMT) No. of bitstreams: 1 The internationalization process of family business_vfinal_Bianca (1).pdf: 1204982 bytes, checksum: 4cd11c9372fa7cdcaee82778cc01b79f (MD5) / Made available in DSpace on 2012-03-12T13:40:15Z (GMT). No. of bitstreams: 1 The internationalization process of family business_vfinal_Bianca (1).pdf: 1204982 bytes, checksum: 4cd11c9372fa7cdcaee82778cc01b79f (MD5) Previous issue date: 2012-02-07 / This dissertation aims to identify the family role in the internationalization process of two family businesses: JBS, the world’s largest protein producer and Cutrale one of the world’s leader in the orange juice market. Family businesses have characteristics that are intrinsic to this type of firms. Many of the internationalization reasons or even the way they internationalize has several characteristics that are common among other family businesses. Therefore, through a qualitative research the two case studies were analyzed based on the internationalization and family businesses theories. However, in those companies the role of the family was not a key role on the firms’ internationalization processes. This aroused questions such as whether the size and/ or industry of the company had an impact on the family’s role on the internationalization process of the business. These questions were not the focus of this study but are subsidies for future research. / Essa dissertação procura identificar o papel da família no processo de internacionalização de dois negócios familiares: JBS, a maior empresa de proteína animal do mundo e Cutrale um dos líderes mundiais no mercado de suco de laranja. Empresas familiares possuem características que são intrínsecas a esse tipo de empresa. Muitos dos motivos de se internacionalizar ou mesmo o modo como eles se internacionalizam podem ser extremamente característicos. Assim, através de uma pesquisa qualitativa, os dois estudos de caso foram analisados baseados em teorias de internacionalização de empresas familiares. Porém, nessas companhias estudadas, a família não desempenhou um papel relevante no processo de internacionalização das mesmas. Com esses resultados, questões surgiram, como por exemplo, se o tamanho ou segmento da empresa tiveram um impacto na importância do papel que a família possui no processo de internacionalização. Essas questões não eram o foco do estudo porém fornecem muitos subsídios para uma próxima pesquisa.

Made available in DSpace on 2016-12-12T20:12:28Z (GMT). No. of bitstreams: 1 PGEF13MA004.pdf: 2086804 bytes, checksum: 908b42e640408298b84be4a9a2cef57c (MD5) Previous issue date: 2013-11-20 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / The Family Agriculture in the State of Santa Catarina corresponds to 87% of agricultural establishments. This high percentage shows the relevance of the activity in the State. In the municipality of Biguaçu , SC , where family farming is present in a striking and effective way, farmers use the derived energy resources of the secondary formations of the Ombrophilous Dense Forest, through the system " roça-de-toco". The production of charcoal becomes tool of great socio-economic importance for families in these areas. Thus, studies that characterize and evaluate the quality of coal produced from the main species used for charcoal production on family farms are of paramount importance as it will allow farmers to improve production process and add value and quality to the product. Therefore the aim of this study was to determine the quality of wood and charcoal produced by five forest species used by farmers in the municipality of Biguaçu, SC. To determine the quality of wood, five trees were collected from each species. From the same nine disks each, for the analysis of physical properties,analysis of the energetic properties and charring in the laboratory. For carbonization procedure used three of the five tree species studied, which consisted of making an average of seven specimens for each tree, varying according to the diameter of the tree, with approximate dimensions of 2 x 2 x 2.5 cm. Subsequently, the specimens were wrapped in aluminum paper identified, and placed in a muffle furnace with a final temperature of 450 ° C. After carbonization were certain the physical, energetic and anatomical properties of the coal. The results revealed by global analysis of the physical and energetic properties of the wood, the Mimosa scabrella (MEB = 0.578 g/cm³ and PCS = 4,400 Kcal/Kg), Hieronyma alchorneoides (MEB = 0.530 g/cm³ and PCS = 4,346 Kcal/Kg), Miconia cinnamomifolia (MEB = 0.561 g/cm³ and PCS = 4,268 Kcal/Kg) and Pera glabrata (MEB = 0,639 g/cm³ and PCS = 4,311 Kcal/Kg) will perform better for the production of coal. There was strong correlation between basic density of wood and apparent density of coal; highlighting the M. scabrella, H. alchorneoides, M. cinnamomifolia and P. glabrata. In general the coal produced by farmers showed better energy characteristics (PCS = 7.215 Kcal/Kg; TV = 26,66 %; TC = 2,56 % e CF = 71,04 %). Anatomical analysis of coal indicated that the anatomical structure of the wood is maintained during the carbonization process used, with a final temperature of 450 °C, allowing the identification of the material on the basis of cell components / A Agricultura Familiar no Estado de Santa Catarina corresponde a 87% dos estabelecimentos agropecuários. Este elevado percentual mostra a relevância da atividade no Estado. No município de Biguaçu, SC, onde a Agricultura Familiar se faz presente de forma marcante e efetiva, os agricultores utilizam os recursos energéticos oriundos das formações secundárias da Floresta Ombrófila Densa, através do sistema roça-de-toco . A produção de carvão vegetal torna-se ferramenta de grande importância socioeconômica para as famílias inseridas nestas áreas. Desta forma, trabalhos que caracterizem e avaliem a qualidade do carvão produzido a partir das principais espécies utilizadas para a produção de carvão vegetal na agricultura familiar são de suma importância, pois permitirão aos agricultores melhorar o processo produtivo e agregar valor e qualidade ao produto. Portanto o objetivo deste trabalho foi determinar a qualidade da madeira e do carvão vegetal produzido por cinco espécies florestais utilizadas pelos agricultores familiares do município de Biguaçu, SC. Para a determinação da qualidade da madeira, coletaram-se cinco árvores de cada espécie. A partir das mesmas foram serrados nove discos de cada uma, destinados às análises das propriedades físicas, análises das propriedades energéticas e carbonização em laboratório. O procedimento de carbonização utilizou três árvores das cinco espécies estudadas, onde consistiu na confecção de em média sete corpos de prova para cada árvore, variando conforme o diâmetro da árvore, com dimensões aproximadas de 2 x 2 x 2,5 cm. Posteriormente, os corpos de prova foram envolvidos com papel alumínio, identificados, e colocados em forno mufla com temperatura final de 450ºC. Após a carbonização foram determinadas as propriedades físicas, energéticas e anatômicas do carvão. Os resultados revelaram através da análise global das propriedades físicas e energéticas da madeira, que a Mimosa scabrella (MEB = 0,578 g/cm³ e PCS = 4.400 Kcal/Kg), Hieronyma alchorneoides (MEB = 0,530 g/cm³ e PCS = 4.346 Kcal/Kg), Miconia cinnamomifolia (MEB = 0,561 g/cm³ e PCS = 4.268 Kcal/Kg) e Pera glabrata (MEB = 0,639 Kcal/Kg e PCS = 4.311 Kcal/Kg) terão melhor desempenho para a produção de carvão. Existiu forte correlação entre massa específica básica da madeira e massa específica aparente do carvão; destacando-se a M. scabrella, H. alchorneoides, M. cinnamomifolia e P. glabrata. Em termos gerais o carvão produzido pelos agricultores apresentou melhores características energéticas (PCS = 7.215 Kcal/Kg; TV = 26,66 %; TC = 2,56 % e CF = 71,04 %). A análise anatômica do carvão indicou que a estrutura anatômica da madeira se mantém durante o processo de carbonização utilizado, com temperatura final de 450ºC, podendo-se identificar o material com base nas células componentes

Based on the importance of small and medium-sized family businesses, with regard to their economic contributions, as well as the fact that their high failure rates limit their ability to positively contribute to the economic growth of South Africa, this study focused on selected marketing and branding practices of South African family SMEs, and whether these practices influence their financial performance and ultimately their survival. Against this background, the primary objective of this study was to investigate selected marketing and branding practices adopted by family SMEs in the Eastern Cape. An overview of the literature was provided whereby the nature and importance of SMEs, and more specifically family SMEs, were described. The various challenges SMEs face were explored, with marketing and branding being identified as one of the main challenges that contributes to the high failure rate of family SMEs. In addition to the marketing challenges faced by non-family SMEs, family SMEs face extra marketing hurdles, given the overlapping subsystem of family and business. However, despite these challenges, family SMEs are able to make use of their familial aspect by marketing and branding the business as family-owned. A positivistic research paradigm and quantitative research methodology was adopted for this study, using a descriptive research approach. The primary data collection procedures involved selecting the population, the sample, sampling techniques, and sample size. For the purpose of this study, the population consisted of all family SME owners operating within the borders of the Eastern Cape province. From the population, a sample was selected using both judgemental and convenience sampling. A total of 500 questionnaires were distributed, which resulted in 325 usable questionnaires, giving an effective response rate of 65.00 per cent. Given the cross-sectional nature of this study, a survey research method using a structured, selfadministered questionnaire was used to collect the primary data. The scales used to measure the factors under investigation were developed based on previous research. In order to assess the validity of the ordinal scales, tests for unidimensionality were undertaken. Only factor loadings exceeding the 0.5 cut-off point were considered significant. Not all the items loaded as expected. Only five of the original six items intended to measure the dependent variable Perceived financial performance loaded onto this factor. The researcher, together with two experts in the field of marketing and family businesses, deemed the items for the dichotomous questions to show evidence of content validity. The reliability of the ordinal scales was assessed by calculating Cronbach’s alpha coefficients, whereby coefficients greater than 0.7 were deemed a scale to be reliable. Cronbach’s alpha coefficients of greater than 0.7 were returned for all the factors measured using ordinal scales, except one factor namely Customer service differentiation. This factor was not considered for any further statistical analyses. The reliability of the dichotomous questions was assessed using the Kuder-Richardson Formula 20 (K-R 20). For the purpose of this study, Kuder-Richardson values greater than 0.5 deemed the dichotomous questions to be reliable. Kuder-Richardson values of greater than 0.5 were reported for the dichotomous items relating to Branding of the family name, but not for Marketing function. However, given that the questions were used for descriptive purposes only, the items measuring Marketing function were used for statistical analysis. The independent variables returned mean scores of between 3.220 and 3.773, with the majority of respondents feeling neutral or agreeing with the statements measuring these factors. The dependent variable Perceived financial performance returned the highest mean score of all the factors with the majority of respondents agreeing with the statements measuring this factor. The dichotomous questions relating to the Marketing function indicated that majority of respondents did not have a written marketing strategy or a separate department that deals with marketing for their family business. The dichotomous questions relating to Branding of the family name revealed that in most instances the family name (surname) does not appear in the name, brand, logo or advertising material of the family business. Most of the independent variables (Promotion of family business, Family business image and Stakeholder perception) reported significant and positive relationships with each other. The independent variable Perceived financial performance reported significantly positive relationships with two independent variables, namely Product differentiation and Family business image. The multiple regression analyses undertaken revealed that only one of the independent variables, namely Product differentiation, had a significant positive influence on the dependaet variable Perceived financial performance. This study found that the independent variables Promotion of family business and Family business image did not have a significant influence on the dependent variable Perceived financial performance. The results of the two single regression analyses revealed that a significant positive linear relationship exists between Stakeholder perception and Promotion of family business, as well as between Stakeholder perception and Family business image. The findings of the analysis of variance found that Number of employees was the only demographic variable that exerted a significant influence on Product differentiation. The results also indicated that Age of respondent, Generation ownership and Nature of family business had an influence on Promotion of family business. However, the post-hoc Scheffé test revealed that only Generation ownership had a significant influence on Promotion of family business. The analysis of variance also found that the demographic variables Age of respondent, Generation ownership and Number of employees exerted a significant influence on Family business image; however, the post-hoc Scheffé found that only Generation ownership had a significant influence on Family business image. Based on the findings of this study, numerous recommendations were proposed to assist the owners of family SMEs to ultimately improve their business’s financial performance by adopting appropriate marketing and branding practices. The findings of this study showed that by adopting a Product differentiation competitive orientation, family SME owners can enhance their financial performance. It is hoped that the findings of this study will provide family SME owners with practical suggestions on how to use a product differentiation competitive orientation to ultimately increase their longevity, and that the suggestions for future research will inspire future researchers to continue investigating the unique marketing and branding practices of family SMEs.

From introduction: This is a study of Indian family businesses in the central business district of Durban, a sea port on the coast of Natal, in South Africa.

El presente trabajo de investigación se realizó con el objetivo de mejorar el proceso comercial de la empresa ABC S.A.C., con el fin de que las soluciones propuestas ayuden a la empresa a mejorar su rentabilidad. / This investigation Project was made in order to improve the commercial process of the company ABC S.A.C., with the objective that the proposed solutions help the Company to improve its profitability. / Trabajo de investigación

Tato diplomová práce pojednává o vytvoření nové činnosti existujícího rodinného podniku a nutného podnikatelského záměru s cílem zjistit, zda je ekonomicky výhodné začít s činností správy a údržby nemovitostí. Tato práce dále provádí potřebné analýzy a poskytuje návrhy ve formě marketingového mixu, organizačního a finančního plánu. Na základě předpokládaných finančních výkazů hodnotí výhodnost projektu.

This master´s thesis is concerned with a business plan of changing exploitation of part of historical building - the castle. Includes proposal of business plan fot the implementation of which should lead to better economic results, not only for the oweners themselves, but for all the businesses whoes ctivities may benefit from the synergies of this change.

This thesis investigates the influence of organizational culture on customer experience through a comprehensive study of a global supplier of home repair products. By combining organizational analysis and consumer research, this research draws on anthropological principles to explore the nuances of family governance and their effects on behavior, customer experience, and product design. The results of this study present insightful information on product perception and actionable strategies to improve product design, branding, and messaging in order to enhance customer experience and drive sales. Drawing on organizational anthropology and the utilization of critical reflexivity, this thesis provides a deeper understanding of how family-owned businesses can leverage research to challenge their cultural assumptions about products, consumers, and their organization, in order to effectively implement customer-centric solutions and drive organizational behavior, customer experience, and product development.

Syfte: Syftet med uppsatsen är att identifiera vad som påverkar privatpersoners risktolerans och vilka informationskällor som används i samband med aktieinvesteringar. Studien ska även undersöka vilken syn privatpersoner har på ägarstruktur i börsnoterade bolag och huruvida ägarstrukturen påverkar investeringsbeslutet. Utifrån detta vill författarna skapa teoretisk och empirisk kunskap. Metod: Studien genomfördes med hjälp av flermetodsforskning. Detta skedde genom att både kvalitativ och kvantitativ metod användes för att samla in empiri. Den kvalitativa metoden användes för att samla in empiri genom semistrukturerade intervjuer med analytiker, privatrådgivare och aktiemäklare. Den kvantitativa metoden användes för att samla in empiri, detta gjordes med hjälp av en enkätstudie med slutna frågor som besvarades av privatpersoner som har intresse för aktiehandel. Författarna valde att göra en flermetodsforskning då en kombination ibland föreslås med anledning av att metoderna kan fungera som stöd eller komplement till varandra. Även slutsatserna kan få stöd genom att metodernas svagheter och styrkor kan komplettera varandra (Jacobsen, 2002). Uppsatsens undersökningsdesign var fallstudie och författarnas valda fall var privatpersoners aktieinvesteringar. Slutsats: Författarna av denna studie har kommit fram till att ålder och kön är två variabler som påverkar privatpersoners risktolerans. Resultatet visar att män tar mer risker än kvinnor i samband med aktiehandel och med åldern ökar riskbenägenheten. Detta överensstämmer med tidigare forskares resultat. Resultatet tyder på att aktieforum är den informationskälla som används i högst grad bland privatpersoner medan privatrådgivare var det alternativ som fick lägst antal svar. Resultaten tyder även på att de flesta personer som deltagit i denna studie beaktar ägarstrukturen när de står inför ett investeringsbeslut. Författarna kan dra slutsatsen att ägarstrukturen till viss del påverkar hur privatpersoner tar sina beslut. Liknande resultat framkom gällande om ett företag är familjeägt. Resultaten visar också att en stor del privatpersoner ser positivt på koncentrerat ägande. De tre ord som flest privatpersoner kännetecknar med familjeföretag är engagerade, hårt arbetande och ansvarfulla. Resultatet av studien visade även att majoriteten av respondenterna ansåg att familjeföretag varken är bättre eller sämre än icke familjeägda bolag. / Purpose: The purpose of this thesis is to identify factors influencing individual risk attitude as well as evaluating data collection methods utilized by individuals in connection with stock investments. Additionally, this study examines individual perception of differences in ownership structure in Swedish listed companies and its impact on the investment decision. Method: In this study both qualitative and quantitative methods are utilized. The qualitative data was collected by performing semi-structured interviews with analysts, advisors and stock brokers. Quantitative data was collected using a closed question survey answered by individual investors. The reason for the use of a multi-method experimental design is based on the fact that the two different methods can serve as support separately, as well as complementation to each other. Although the findings can be supported by the methods' weaknesses and strengths and complement each other (Jacobsen, 2002). The study is based on a case study with focus on individuals sharing investments. Conclusion: This study concludes age and gender to be two variables affecting how likely individuals are to take risks in relation to investment decisions. Empirical result implies that men takes more risks than women when trading stocks. Additionally, the inclination for risk increases with age. These findings are also supported by previous studies. The results indicate that financial internet forums are the most frequently used method among individuals to collect financial information. Financial advisors were on the other hand the least used source of information. The majority of participants in this study takes the ownership structure of a company into account when facing an investment decision. The authors concluded that ownership partially influences how individuals make their decisions. The results also shown that a large portion of individuals welcomes a concentrated ownership structure, i.e. family business. Three words that most individuals characterizes the family business with are dedicated, hardworking and responsible. The results of the study also revealed that the majority of respondents felt that the family business is neither better nor worse than non-family businesses.

El objetivo general de la presente investigación fue conocer las características que explican la continuidad de una empresa familiar del rubro molinero, Lambayeque 2022; la metodología que se aplicó fue de tipo transversal, enfoque cualitativo, nivel exploratorio y diseño fenomenológico. Se utilizó la entrevista en profundidad abierta hasta la saturación, dirigida a seis miembros de los órganos de gobierno con un rango de edad de 51 años hasta los 60 años y tres expertos en el rubro de empresas familiares con un rango de edad de 42 a 50 años de edad, con 24 años de experiencia en las principales empresas familiares de la región. Los resultados mostraron que la unión familiar, el emprendimiento, la creación y sostenimiento de la marca a través de la calidad del producto y el desarrollo comercial, son los pilares de la organización. Se llegó a la conclusión que lo que ha llevado a que la empresa familiar tenga continuidad en el tiempo, es la profesionalización de sus gerencias y el acompañamiento a los órganos de gobierno en la toma de decisiones. / The general objective of the present investigation was to know the characteristics that explain the continuity of a family business in the milling industry, Lambayeque 2022; The methodology that was applied was of a cross-sectional type, qualitative approach, exploratory level and phenomenological design. The in-depth interview open to saturation was used, addressed to six members of government bodies with an age range of 51 to 60 years and three experts in the field of family businesses with an age range of 42 to 50. years old, with 24 years of experience in the main family businesses in the region. The results showed that family unity, entrepreneurship, the creation and maintenance of the brand through product quality and commercial development, are the pillars of the organization. It was concluded that what has led to the family business has continuity over time, is the professionalization of its management and the accompaniment of government bodies in decision-making.