Graduate recruitment is an activity that is practiced by many organisations and HR professionals in South Africa (SAGRA, 2012), yet there is still much to learn about the challenge of what graduates perceive to be the most important factors in attracting and retaining them. In addition, it is generally known that the information and communications technology (ICT) industry is at “war for talent” (McKinsey&Company, 2007) among IT graduates due to the scarcity of the IT skills set (ITWEB, 2008). IT News Africa (2012) reports that South Africa has a growing shortage of skilled workers within the information and communication technology (ICT) field. This can particularly be indicated by the numbers released by South Africa’s Department of Home Affairs, which for instance, has issued a detailed list of 7,600 open ICT technical job vacancies (IT News Africa, 2012). The objectives of the study were: (1) to determine what firstly attracts IT graduates to ICT companies, and (2) to determine what retains these IT graduates. The purpose of this was to assist HR managers to overcome the challenge of attraction and retention within the ICT industry. Data for this study was collected by means of an online survey, namely the IT Graduate Recruitment Survey, on a purposive sample (N = 172) of IT graduates in the South African IT sector. Descriptive frequency, median, ranking and chi-square statistics revealed significant insight into the IT graduate’s perspective of attraction and retention factors. The main findings indicate that the top attraction factors for IT graduates include interest in the prospective organisation’s specific products, the services it provides and the employer’s brand in the industry; the overall reputation of the employer; career opportunities; security of employment; and to be able to make use of the IT qualification for which they studied. The two most influential advertising techniques to attract IT graduates are people who already work in the industry, and employer websites. The top retention factors include the availability of opportunities for further study, being supported by the employer and future career opportunities. The findings contribute valuable insight and knowledge to the field of Human Resource Management that can be applied in the recruitment, selection and talent management processes in relation to IT graduates in the ICT industry. Future research could compare different ethnic, gender and qualification groups – i.e. an IT degree candidate versus a diploma candidate – and their expectations when entering the workplace. The impact of on-boarding and induction can also be investigated in terms of the impact these have on retention. It is also recommended that researchers conduct in-depth qualitative interviews together with the current questionnaire to evaluate IT students’ and graduates’ perceptions of the viable attraction and retention techniques more critically. / Dissertation (MCom)--University of Pretoria, 2013. / Human Resource Management / unrestricted

Die Energie- und Wasserwirtschaft ist seit geraumer Zeit einem dynamischen Wandel unterworfen, der einhergeht mit neuen und veränderten Anforderungen an kaufmännische Fach- und Führungskräfte in den Unternehmen. Im September 2010 haben das Institut für Wirtschaftspädagogik, der Wissenschaftliche Beirat für Energiewirtschaftliche Bildung an der Wirtschaftswissenschaftlichen Fakultät der Universität Leipzig und der Bundesverband der Energie- und Wasserwirtschaft (BDEW) begonnen, eine Analyse der Qualifikationsanforderungen an kaufmännische Fach- und Führungskräfte durchzuführen. Im Mittelpunkt der vorliegenden Broschüre stehen die Auswertung der schriftlichen Befragung der Absolventen.

Die Energie- und Wasserwirtschaft ist einem dynamischen Wandel unterworfen, der einhergeht mit neuen und veränderten Anforderungen an kaufmännische Fach- und Führungskräfte in den Unternehmen. Diese Entwicklungen sowie der sich abzeichnende demografisch bedingte Mangel an Fachkräften erfordern eine branchennahe Neuausrichtung der kaufmännischen akademischen Aus- und Weiterbildung. Dafür sind Curricula erforderlich, die sich sowohl an neueren wissenschaftlichen Erkenntnissen in unterschiedlichen Disziplinen als auch an den aktuellen und künftigen Anforderungen der Energie- und Wasserwirtschaft an Fach- und Führungskräfte orientieren. Letztere sind bisher allerdings kaum systematisch untersucht worden. Die vorliegende Studie füllt diese Lücke.

Dynamic changes taking place in the energy and water industries are bringing with them new and different demands on business specialists and managers of enterprises. These developments, together with an emerging, demographically induced shortages of specialists call for an industry-focused realignment of academic business education and training. This will require curricula geared to both recent scientific findings in various disciplines and the current and future needs of the energy and water industries for specialists and managers. So far, the latter have hardly been studied systematically. The present study fills this gap.

Thesis on the topic of the possibilities and limits of using the method of mystery shopping in the measurement of the public services quality is intended to introduce the method of mystery shopping and to evaluate the possibility of its use in the public services quality measurement through its application. Quality is a broad term which is associated with many definitions. Public services have many specifics compared to the private ones, dominated by the lack of profit and focus on meeting the public interest. Even the definition of quality and performance standards in the public sector differs from those in the private sector. Mystery shopping, which is heavily used in measuring the level of service quality in the private sector occurs rarely in the common practice of public services. The public sector is declaratively for several decades focused on the quality of its services. We can identify a clear commitment to achieving quality perceived from the perspective of actual customer which is represented by the approach of good governance, promoted by the UN, to the National Quality Policy and Strategy of national policy to quality strategy Smart administration. Strategy and objectives are accompanied by a number of methods to standardize, manage and measure the quality of public services, which are...

Background: Employer branding is a concept that describes a company's reputation as a work place. Working with the employer brand can help companies to attract talented employees and also retain them in the company. It is therefore important that companies understand what makes an employer attractive in order to appeal and retain employees. This is important especially for businesses that are located in small cities since it can be challenging for them to attract talent there. Urbanization has led to smaller areas being less populated and that graduated students are least prone to move to these areas. Thus, it is important to make smaller cities and areas more attractive to make the graduates move there. Purpose: The purpose of this thesis is therefore to explore what factors graduated students consider attractive in an employer in a small city. Methodology: This thesis used a qualitative and deductive approach. In order to solve the purpose and answer the research question, eight semi-structured interviews were conducted through Zoom with a non-probability sampling that were chosen by the researchers. However, before conducting the interviews, the researchers did some theoretical research and discovered six factors that represented employer attractiveness (See Figure 1). These factors became the basis of the study and a foundation when constructing the questions for the interviews. Findings: The findings of this thesis showed that the factors that were most important; flexibility, salary, leadership, career possibilities, working culture and recruitment.

Teacher training for physical education majors at the Utah State Agricultural College was instituted in 1923-24.

Die aktuelle Ausgabe des Newsletter für Freunde, Absolventen und Ehemalige der Technischen Universität Chemnitz.

Die aktuelle Ausgabe des Newsletter für Freunde, Absolventen und Ehemalige der Technischen Universität Chemnitz.

Die aktuelle Ausgabe des Newsletter für Freunde, Absolventen und Ehemalige der Technischen Universität Chemnitz.