El lujo es una tendencia de crecimiento en el Perú (Nielsen 2018) , existen cambios mercado y prácticas del consumidor de lujo peruano. Sin embargo, existe información escaza sobre la adaptabilidad de los factores del lujo al mercado peruano. Las percepciones de valor de lujo se adaptan de manera diferente a cada uno de los mercados, por lo que, en la presente investigación se estudiará las percepciones de valor de lujo de hombre y mujeres de 18 a más al momento de comprar productos de lujo accesible. Las variables que se han elegido son valor financiera, funcional, social, individual y experiencial. Para lograr comprobar las hipótesis que se plantean en el presente estudio se ha realizado una investigación mixta. En el estudio cualitativo se realizó focus y entrevistas a personas que habían consumido lujo en los últimos 6 meses. Al mismo tiempo, se realizaron cuatro entrevistas a expertos. En el estudio cuantitativo, se realizó una encuesta online, la cual se aplicó a 290 consumidores de lujo.  El análisis que se realizó fue de tipo correlacional entre la intención de compra y los cinco valores de percepción de lujo que se analizaron. Finalmente, luego de procesar la información, se obtuvo que sí existe una relación estadísticamente significativa (positiva) entre la atmósfera de tienda, valor funcional e individual con la intención de compra. Mientras que, no existe una relación estadísticamente significativa (positiva) entre el valor financiero y valor social con la intención de compra. / In order to verify the hypotheses raised in this study, a mixed investigation has been carried out. In the qualitative study, focus and interviews with accessible luxury consumers were carried out. Also, four interviews with luxury experts were applied. In the quantitative study, a survey was conducted, which was applied to 290 luxury consumers. In addition, the performed analysis was correlational between the purchase intention and the five-luxury value perception that were analyzed. After processing the information, the results show us there is a statistically significant (positive) relationship between the store atmosphere, functional and individual value with purchase intention. While, there is no statistically significant (positive) relationship between financial value and social value with purchase intention. / Trabajo de investigación

La presente investigación se enfoca principalmente en los influencers deportivos en relación a la intención de compra en una marca de ropa deportiva en Lima Metropolina. La investigación está compuesta por una breve introducción que ayudará a entender el contexto en el que está situado el trabajo y cuatro capítulos divididos en: Marco teórico, metodología, resultados cuantitativos/cualitativos y discusión. En el desarrollo del estudio se planteará distintos factores de los influencers que hacen que la intención de compra de los consumidores sea vea influenciada. Por ello, las marcas constantemente están siendo más meticulosos y rigurosos con las figuras públicas que usan para promocionar sus productos. La investigación de Rebelo (2017) la cual estudia las dimensiones de los influencers que conllevan a la intención de compra en los consumidores facilitó el desarrollo y la composición de la estructura del presente trabajo de investigación académica. La investigación es de carácter correlacional, debido a que se busca relacionar la variable influencers deportivos con la variable intención de compra. De igual manera, el enfoque empleado es mixto ya que se hizo una investigación cualitativa como cuantitativa. / This research focuses mainly on sports influencers in relation to the intention to buy from a sportswear brand in Lima Metropolina. The research is composed of a brief introduction that will help to understand the context in which the work is located and four chapters divided into: Theoretical framework, methodology, quantitative / qualitative results and discussion. In the development of the study, different factors of the influencers will be considered that make the purchase intention of consumers be influenced. Therefore, brands are constantly being more meticulous and rigorous with the public figures they use to promote their products. The research by Rebelo (2017) which studies the dimensions of influencers that lead to the purchase intention in consumers facilitated the development and composition of the structure of this academic research work. The research is correlational in nature, because it seeks to relate the variable sports influencers with the variable purchase intention. Similarly, the approach used is mixed, since qualitative and quantitative research was carried out. / Trabajo de investigación

La era digital ha ocasionado que el comprador peruano migre hacia el e-commerce. Sin embargo, percibe ciertos riesgos los cuales influencian en su intención de adquirir algún producto por esta vía. Asimismo, estos riesgos varían de acuerdo a la categoría. Por ello, la presente trabajo estudiará los riesgos percibidos con respecto a la categoría maquillaje, debido a que investigaciones anteriores no han estudiado esta categoría, por lo cual se cubrirá esta deficiencia de conocimiento en el e-commerce. Las variables elegidas son el riesgo financiero, de privacidad, de producto, de conveniencia, compra y post-compra. Para poder comprobar las hipótesis se realizó una investigación mixta. Por un lado, en cuanto al estudio cualitativo, se realizaron 2 focus group a mujeres de 20 a 32 años que compren frecuentemente maquillaje por en canal online, y se realizaron 3 entrevistas a profundidad a expertos en el tema. Por otro lado, con respecto al estudio cuantitativo, se realizaron 250 cuestionarios al público en estudio. Finalmente, para comprobar las hipótesis planteadas, se realizó un análisis de regresión lineal múltiple entre la variable de intención de compra y los riesgos percibidos en su conjunto. Posteriormente, se obtuvo que las variables que influencian en la intención de compra son el riesgo de conveniencia y de producto. / The digital age has caused the Peruvian buyer to migrate to electronic commerce. However, he perceives certain risks which influence his intention to purchase a product through this channel. Similarly, these risks related to the category agreement. Therefore, the present work studying the perceived risks regarding the makeup category, due to previous research that has not studied this category, so this knowledge deficiency in e-commerce will be covered. The variables chosen are financial, privacy, product, convenience, purchase and post-purchase risk. In order to evaluate the hypotheses, a mixed investigation was carried out. On the one hand, regarding the qualitative study, 2 focus groups were used on women between 20 and 32 years of age who make up makeup by online channel, and 3 in-depth interviews were conducted with experts on the subject. On the other hand, regarding the quantitative study, 250 questionnaires were analyzed to the study public. Finally, to verify the hypotheses raised, a multiple linear regression analysis was performed between the purchase intention variable and the risks perceived as a whole. Subsequently, it is expected that the variables that influence the purchase intention are the convenience and product risk. / Trabajo de investigación

En la actualidad, se puede ver que cada vez hay una mayor cantidad de empresas que utilizan las redes sociales como un canal importante y las empresas de delivery no son ajenas a esto. Por lo tanto, objetivo de la investigación es determinar la relación entre el social media y la intención de compra en aplicaciones delivery dentro del rubro de comida. De esta forma, se podrá identificar que variable del social media tiene una mayor relación con la intención de compra. Así mismo, ya que la investigación busca hallar y relacionar la intención de compra con las variables seleccionadas en la investigación, se utilizaron 3 métodos de investigación. Los 2 primeros fueron de carácter cualitativo, enfocados en realizar focus groups al público objetivo y entrevistas a expertos en el sector investigado. Con los resultados obtenidos de las investigaciones ya mencionadas, se realizó una investigación de carácter concluyente. Esta fue a través de un análisis de regresión lineal donde la variable dependiente era la intención de compra y la independiente era el social media. Donde se tuvo una muestra de 210 personas. Finalmente, mediante los resultados obtenidos, se pudo comprobar que las personas son más susceptibles a ciertos factores del social media. Dichas variables son el boca a boca, preferencia de marca y conocimiento de marca, mediante estas se puede determinar la manera correcta para poder generar una mayor intención de compra en las personas al momento de realizar una estrategia en redes sociales. / Currently, there is an increasing number of companies that use social networks as an important channel and delivery companies are no strangers to this. Therefore, the objective of the research is to determine the relationship between social media and purchase intention in delivery applications within the food industry. In this way, it will be possible to identify which social media variable has a greater relationship with the purchase intention. Likewise, since the research seeks to find and relate the purchase intention with the variables selected in the research, 3 research methods were used. The first 2 were qualitative, focused on conducting focus groups to the target audience and interviewing experts in the investigated sector. With the results obtained from the investigations mentioned above, a conclusive investigation was carried out. This was through a linear regression analysis where the dependent variable was the purchase intention and the independent was the social media. The sample was of 210 people. Finally, through the results obtained, it was found that people are more susceptible to certain social media factors. These variables are word of mouth, brand preference and brand awareness, through these it can be determined the correct way to generate a greater purchase intention in people when making a strategy on social networks. / Trabajo de investigación

En el Perú, el eWOM, está en crecimiento, ya que muchas empresas la están aplicando en sus estrategias de marketing, pues se da la posibilidad que el eWOM negativo pueda influenciar en la intención de compra de moda urbana femenina. Por ello, el estudio tendrá la finalidad de determinar la relación del eWOM en redes sociales y si esta influye en la intención de compra en la categoría de ropa urbana femenina. El eWOM ha ido evolucionando y con el surgimiento de nuevas herramientas y plataformas digitales el nivel de influencia del eWOM es cada vez más relevante. Si bien es cierto, existe eWOM positivo y negativo a nivel internacional el que predomina es el positivo en relación a la intención de compra. Sin embargo, en el Perú es posible que el eWOM negativo tenga la misma relevancia o mayor que el positivo, ya que hemos podido observar opiniones de este tipo. / In Peru, eWOM is growing, since many companies are applying it in their marketing strategies, since it is possible that the negative eWOM may influence the intention to buy women's urban fashion. For this reason, the study will aim to determine the relationship of eWOM on social networks and whether it influences the intention to buy in the category of women's urban clothing. The eWOM has evolved and with the emergence of new tools and digital platforms the level of influence of the eWOM is increasingly relevant. Although it is true, there is a positive and negative eWOM at the international level, the predominant one is the positive one in relation to the purchase intention. However, in Peru it is possible that the negative eWOM has the same relevance or greater than the positive, since we have been able to observe opinions of this type. / Trabajo de investigación

Juvenile Correctional officers are important to the function of secure facilities because they maintain constant contact with offenders. This quantitative study sought to determine why turnover rates continue to rise and offered insight into retaining officers. This study utilized Abraham Maslow's Hierarchy of Needs theory as the foundation for explaining relationships between the variables: quality supervision and intent to stay and job satisfaction, job search, and job embeddedness of juvenile correctional officers across the United States. Survey data were collected from 247 juvenile correctional officers using a web-based survey containing 5 scales including Quality of Supervision and Intent to Stay, and Job Embeddedness, Job Satisfaction, and Job Search. The relationship between quality of supervision and intent to stay and job embeddedness, job satisfaction, and job search, were analyzed through correlational and multiple regression analyses. An ordinal regression analysis determined that of the variables examined, job satisfaction was a significant factor in the quality of supervision for juvenile correctional officers supervising female youth in secure facilities. A multiple linear regression analysis determined that of the variables analyzed only job satisfaction and job search had a significant effect on juvenile correctional officers supervising female youth intent to stay employed at secure female facilities. This research enhances the body of knowledge examining the cause of individuals' intent to stay and quality of supervision. Reduction of employee turnover increase of job satisfaction, and quality of supervision can positively benefit juvenile justice organizations by enabling correctional staff to meet the overall mission of keeping youth and communities safe.

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Date: 02.06.2021 Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society and Engineering, Mälardalen University Authors: Avesta Aspitman (94/05/24) , Beata Valeria Karacsonyi (95/08/01), Dalia Uthman (97/01/07)                      Title: Changes in online shopping activities of Generation Z students - A qualitative study on online purchase intent and impulsivity during Covid-19 Tutor: Leanne Johnstone Keywords: Online purchase intent, Covid-19, Generation Z, Students, Impulsive shopping Research question:  How has Covid-19 impacted the online purchase intent of students at Mälardalen region of Sweden? Purpose: To examine how the impact of Covid-19 has affected the online      purchase intent of students of Mälardalen region in Sweden. Method: This study has an inductive approach with a qualitative data collection. Semi-structured interviews were held with nine students within the Mälardalen region and were conducted online through the communication tool ZOOM. A thematic analysis was conducted to analyze the collected primary data and with assistance of the literature review, four dimensions of the topic could be identified: financial, performance, time and psychological. Conclusion: Online purchasing during Covid-19 has increased and thus, affected the online purchasing intent of students in the same way. This is mainly due to restrictions and due to the pandemic and the consumer’s perception of the online retailers’ adaptation to it. Increased impulsivity due to Covid-19 cannot be concluded in this study and thus contradicts existing and recent literature that suggests impulsive shopping increases in crises. Instead, Generation Z students are more inclined to save their money and make strategic choices to purchase online.