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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
41

Strategies for Improving Profitability Through Effective Internal Controls

Washington, Melissa M 01 January 2018 (has links)
Between 2007 and 2009, the United States experienced a financial crisis. Many businesses experienced difficulties obtaining funds for projects and working capital due to the great recession. As a result, many business owners filed for bankruptcy. The purpose of this multiple case study was to explore strategies that some small business owners in the construction industry used when implementing internal control processes to improve profits. The study population entailed 6 individuals in the southeast region of the United States who successfully implemented internal control processes to improve profits. The data collected were from face-to-face interviews, analysis of company documents, and observation. The data analysis process included coding the information to develop patterns and themes. The themes identified in the study included operational strategies, methods to measure the effectiveness of internal controls, barriers to implementing internal controls, and ways internal controls improved profits. The implications for positive social change include the potential to provide construction business owners with effective strategies to implement internal control processes that may lead to increasing employment opportunities for individuals in local communities.
42

The accounting fraud at WorldCom the causes, the characteristics, the consequences, and the lessons learned

Ashraf, Javiriyah 01 May 2011 (has links)
The economic prosperity of the late 1990s was characterized by a perceived expansive growth that increased the expectations of a company's performance. WorldCom, a telecommunications company, was a victim of these expectations that led to the evolution of a fraud designed to deceive the public until the economic outlook improved. Through understanding what led to the fraud, how the fraud grew, and what its effects were, lessons can be derived to gain a better understanding of the reasons behind a fraud and to prevent future frauds from occurring or growing as big as the WorldCom fraud did.
43

Um estudo sobre a influência dos sistemas de informações nos processos administrativos e na contabilidade

Toigo, Leandro Augusto 23 November 2007 (has links)
Made available in DSpace on 2015-03-05T19:12:39Z (GMT). No. of bitstreams: 0 Previous issue date: 23 / Nenhuma / O presente estudo teve por objetivo evidenciar quais são as funções da contabilidade e os processos administrativos mais afetados, com a maior de integração dos sistemas de informações. Para isso, foi realizada uma pesquisa de campo junto às empresas industriais de médio e grande porte do estado do Rio Grande do Sul, constantes no cadastro obtido junto à Federação das Indústrias do Estado do Rio Grande do Sul (FIERGS), atualizados até setembro de 2006. A amostra foi constituída por 85 empresas, sendo 41 com sistemas de informações totalmente integrados e 44 com sistemas de informações parcialmente integrados. O método utilizado foi uma Survey. Os dados foram coletados por meio de questionário respondido pelos seus contadores. Foram abordados aspectos referentes aos estágios de integração dos sistemas, como confiabilidade e tempestividade na geração da informação pela contabilidade, geração de relatórios, fluxo de informações e avaliação dos controles internos, caracterizando as funções da contabilidade e proc / This paper has the objective to show which functions of accounting and administrative processes are more affected by the integration of the systems of information. To do this we made a research with medium and big industries of Rio Grande do Sul, according to data collected in Federação das Indústrias do Estado do Rio Grande do Sul (FIERGS), up-to-date until September 2006. Sample consisted of 85 industries, 41 with systems of information totally integrated and 44 with systems of information partially integrated. Method was a Survey in the industries using a questionnaire which was answered by their accountants. We analised the quantitative aspects of the stages of integration of systems, such as reliability and tempestivity in the generation of information for the accounting, generation of reports, flux of information and evaluation of internal controls, characterizing the functions of accounting and administrative processes that are more affected in each stage of integration of information. As a result, we
44

Um estudo sobre a estruturação de funções de controles internos em instituição financeira no Brasil

Alves, Gilberto Cabeleira 20 October 2010 (has links)
Made available in DSpace on 2016-04-25T18:39:32Z (GMT). No. of bitstreams: 1 Gilberto Cabeleira Alves.pdf: 909648 bytes, checksum: ae5ef27c0ea7db4792c6c17142f495e3 (MD5) Previous issue date: 2010-10-20 / This dissertation, a case study, has the purpose of examining the control functions in a large financial institution in Brazil and answer the central question: how and why to integrate the control functions in financial institutions? The study comprised the analysis of concepts, mission and approaches in use by Internal Control, Operational Risk Management and SOX Compliance functions. The internal control concept was identified as being the foundation of the three control functions under analysis. The framework of best practices in internal controls, COSO Internal Control Integrated Framework, is used to compare the way in which those functions operate. Interviews and questionnaires are used to collect primary data and documental analysis and observation for secondary data. Answers from the participating areas indicate that the departments reviewed by the control functions consider integration as necessary. By analyzing the purpose of those functions it is identified that Operational Risk Management and SOX Compliance functions have different purposes and focuses, the first aims at reducing the historic of losses and the later focuses on the quality of financial reporting, both functions report to different directors, have different performance measures and require different skill from their professionals. Comparison of the practices in use indicates that those functions adopt similar approaches; however, not integrated. It is identified a number of examples of opportunities for integration, such as: implementing a shared process for identifying and ranking risks, monitoring controls and reporting. The full integration within a single department revealed to be not adequate, but it is accepted that those functions need to be reviewed to take advantage of the integration opportunities / Esta dissertação, um estudo de caso, tem por objetivo examinar funções de controle em instituição financeira de grande porte no Brasil e responder a questão central: como e por que integrar as funções de controle em instituições financeiras? O estudo compreende análise dos conceitos, objetivos e abordagens adotadas pelas funções: Controles Internos, Gestão de Riscos Operacionais e SOX Compliance. Identifica-se o conceito de controles internos como sendo o fundamento das três funções de controle em análise. A estrutura de melhores práticas do COSO Internal Control Integrated Framework é utilizada para comparar a atuação das três funções. Entrevistas e questionários são utilizados para coleta de dados primários, e análise documental e observação, para dados secundários. Respostas das áreas participantes indicam que departamentos sujeitos a revisões pelas funções de controle consideram a integração destas funções necessária. Análise dos objetivos destas funções identifica que Gestão de Riscos Operacionais e SOX Compliance possuem objetivos e enfoques diferentes, a primeira objetiva reduzir histórico de perdas, a segunda, qualidade dos reportes financeiros, ambas reportam para diretorias diferentes, possuem métricas de performance distintas e requerem diferentes habilidades de seus profissionais. Comparação das práticas em uso demonstra que estas funções adotam abordagens semelhantes, entretanto, não integradas. São identificados inúmeros exemplos de oportunidades de integração, tais como: implante de processos compartilhados para identificação e categorização de riscos, monitoramento de controles e reporte. A completa integração em área única mostrou-se não adequada, mas é aceito que a forma de atuação destas funções precisa ser revista para que aproveitem oportunidades de integração
45

Gestão eclesiástica: os controles internos descentralizados para o centro de serviço compartilhado

Mendonça, Renato Camargo de 23 May 2012 (has links)
Made available in DSpace on 2016-04-25T18:39:47Z (GMT). No. of bitstreams: 1 Renato Camargo de Mendonca.pdf: 1271790 bytes, checksum: 5fa5ba179fd29f20d6847dc6b2db0681 (MD5) Previous issue date: 2012-05-23 / The Catholic Church is an ancient Institution which is present throughout the world. But times change and with this there must be an adaptation of his roles opposite the world that is in contrast change. Its management must have the inner vision of the institution and look for the external events that will give support to their pastoral work from happening. It is all over the world with the mission to evangelise and bring new conditions to each human being. It is necessary that have financial conditions and control over your expenses and costs for the continuation of the work that has been recognized worldwide in combating inequality and human promotion. There is a hierarchical structure of the Church that begins in Rome and spreads throughout the world. We enter this tiered context from the Holy See until we get the Particular Church, which in this case is the Diocese of São João da Boa Vista. To the pastoral, administrative controls within the decentralized system p To the pastoral, administrative controls within the decentralized system transitioning into a shared service Centre of the Diocese. Exploring your creation, deployment, and what the results achieved with the two system types. With the data raised, observed that there were no major economic progress, greater controls in processes and a beginning of change culture with regard to the set, i.e. decisions benefiting all business units. This cost savings should be applied in your activity so that it is evangelization / A Igreja é uma Instituição milenar que está presente em todo o mundo. Porém os tempos mudam e com isso deve haver uma adaptação de suas funções frente ao mundo que está em contaste mudança. Sua gestão deve ter a visão interna da Instituição e atentar para os acontecimentos externos que irão dar sustentação para que seus trabalhos pastorais aconteçam. Ela está em todo o mundo com a missão de evangelizar e trazer novas condições a cada ser humano. Para isso é necessário que tenha condições financeiras e controle sobre seus gastos e custos para a continuidade de trabalhos que tem sido reconhecido mundialmente no combate à desigualdade e trabalhos de promoção humana. Existe uma estrutura hierárquica na Igreja que começa em Roma e se espalha por todo o mundo. Adentrou-se nesse contexto hierárquico partindo da Santa Sé até se chegar a Igreja Particular, que nesse caso será a Diocese de São João da Boa Vista. Visando os controles administrativos e pastorais dentro do sistema descentralizado passando para um Centro de Serviço Compartilhado da Diocese. Explorando sua criação, implantação e quais os resultados alcançados com os dois tipos de sistema. Com os dados levantados, observou-se que houve grandes progressos econômicos, maiores controles nos processos e um começo de mudança de cultura no que tange ao conjunto, ou seja, decisões que beneficiam todas unidades da organização. Essa economia nos custos deve ser aplicada na sua atividade fim, que é a evangelização
46

Balancing Internal Controls with Change Management in the Pacific Military Unit

Mefford, Miriam Seveses 01 January 2018 (has links)
Federal government managers were advised to strengthen internal controls; the law dictates attestation of effective management controls, and the internal control program is used to detect risks. However, managers lacked preparatory training, with training being overlooked given the increased responsibilities. Managers are assigned the programmatic role regardless of the lack of program standards in knowledge, skill, and ability. The research questions addressed change management components, concepts, and core qualifications relative to program readiness. The purpose of this single case study was to identify and explore change management components contributing to the effectiveness of internal controls. The conceptual framework was based on Lewin's change concepts of unfreezing, moving or changing, and refreezing phases with the inverse principle in field theory. Thirteen professionals from the pacific military unit in Hawaii participated in semistructured interviews. Inductive coding was used to thematically analyze the data. The key results of the emerged themes illustrated how: organization skillset was used for linking change components to internal controls, assessment was a tool used for transforming a manager's concept, and experience was essential in leading change core qualifications. Significance of the study was the promotion of stronger measures in preventing fraud, waste, and mismanagement of limited resources. The research results could inspire social change by increasing communication and collaboration to benefit senior leaders, and financial and program managers. The value-added training concepts and leadership innovation, and how managing change relates to internal control could lead to program success thus benefiting all primary stakeholders.
47

Approche optimisée du diagnostic moléculaire des infections virales : application à la pandémie de grippe A/H1N1 / Optimized approach of molecular diagnosis of viral infections : application to the pandemic influenza H1N1

Ninove, Laetitia 13 January 2011 (has links)
Les techniques de biologie moléculaire ont pris au cours des 20 dernières années une place importante dans le diagnostic direct des pathogènes viraux. Notre travail a porté sur la mise en place et le développement d’une plate-forme de biologie moléculaire, au sein du laboratoire de virologie de l’hôpital de la Timone, pour répondre aux demandes et contraintes du diagnostic en milieu hospitalier. L’organisation de cette plate-forme a nécessité plusieurs étapes : la prévention des risques de contamination, l’aliquotage et le stockage des réactifs, l’automatisation des techniques d’extraction des acides nucléiques, la mise au point de témoins positifs synthétiques et de témoins internes et l’optimisation des protocoles de PCR. Cette approche optimisée du diagnostic moléculaire des infections virales a été appliqué notamment à la détection de la grippe pandémique A/H1N1v dans les laboratoires de routine hospitalière et d’urgence « Point Of Care ». La mise en place de cette plate-forme a fait progresser de manière considérable le diagnostic moléculaire du laboratoire. Elle nous permet actuellement de détecter un grand nombre de pathogènes (>80) et de réaliser des tests dans un format à haut débit (≈40 000 tests/an). Au total, cette plateforme est au coeur de la capacité du laboratoire pour réagir de manière rapide aux évènements d'émergence en mettant en place rapidement des procédures diagnostiques standardisées. Ces techniques ont été transférées à de nombreux autres laboratoires de virologie partenaires nationaux et internationaux. Nous envisageons maintenant son utilisation dans une approche syndromique avec notamment, le développement du diagnostic des virus respiratoires. / Molecular biology techniques have taken an important role in the direct diagnosis of viral pathogens over the last 20 years. Our work focused on establishing and developing a platform for molecular diagnosis in the laboratory of Virology (Timone Hospital) to meet the demands and constraints of diagnosis in hospitals. The organization of this platform required several steps: prevention of contamination risks, aliquoting and storage of reagents, automation techniques of nucleic acid extraction, development of synthetic positive controls and internal controls and optimization of PCR protocols. This optimized approach of the molecular diagnosis of viral infections has particularly been applied to the detection of pandemic influenza A/H1N1v in hospital laboratories for routine and emergency "Point Of Care." The implementation of this platform has significantly improved molecular diagnosis in our laboratory. It currently allows us to detect a large number of pathogens (> 80) and perform tests in a high-throughput (≈ 40,000 tests per year). In total, this platform is at the heart of the laboratory capacity to react quickly to emerging events by rapidly implementing standardized procedures. These techniques have been transferred to many other partners’ laboratories nationally and internationally. We are now considering its use in a syndromic approach including the development of the diagnosis of respiratory viruses.
48

Förändringar för börsnoterade företag efter konvertering till IFRS 15 / Changes for listed companies after a transition to IFRS 15

Alimi, Liridona, Matic, Alexandra January 2019 (has links)
Syftet med denna studie är att undersöka vilka förändringar börsnoterade företag upplever efter konvertering till IFRS 15. Studiens vetenskapliga metod är kvalitativ forskning där datainsamlingen sker genom intervjuer. Studiens urval består av åtta respondenter från åtta olika börsnoterade företag. De utvalda respondenterna valdes på grund av sina kunskaper om IFRS 15 samt erfarenhet av FRS både före och efter implementeringen av IFRS 15. Vidare består den teoretiska referensramen av fyra organisatoriska förändringar i form av system och rapporteringssystem, interna kontroller, upplysningskrav samt kontraktsutformning. Uppsatsen har även institutionell teori som bas då den förklarar hur institutionella krafter influerar företag till att utföra förändringar. I studiens teori nämndes arbetsuppgifter som en indirekt påverkan på företag. I studien togs därmed med arbetsuppgifter som en femte förändring i den empiriska datainsamlingen. Resultat och slutsatser påvisar att majoriteten av respondenterna upplever förändring och merarbete gällande nya upplysningskrav enligt IFRS 15. Dessutom visar studien att en minoritet av respondenterna infört nya system samt interna kontroller efter konverteringen till IFRS 15. Med anledning av att samtliga företags nuvarande system och policys överensstämmer med IFRS 15, har majoriteten av respondenter upplevt att kontraktsutformning samt arbetsuppgifter förblivit oförändrade i samband med övergången till IFRS 15. / The purpose of this study is to investigate what changes listed companies experience after a transition to IFRS 15. The study's scientific method is of qualitative research where the data collection is made through interviews. The study's selection consists of eight respondents from eight different listed companies. The selected respondents were chosen because of their knowledge of IFRS 15 and experience with IFRS both before and after the implementation of IFRS 15. Furthermore, the theoretical reference framework consists of four organizational changes as in systems and reporting systems, internal controls, disclosure requirements and contract design. The study has also chosen institutional theory as the basis because it explains how institutional forces influence companies to make changes. In the theory of the study, work tasks were mentioned as an indirect impact on companies. The study therefore chose to include work tasks as a fifth change in the empirical data collection. Results and conclusions show that the majority of respondent’s experience change and additional work regarding new disclosure requirements according to IFRS 15. In addition, the study shows that a minority of respondents introduced new systems and internal controls after the transition to IFRS 15. Due to that all the companies' current systems and policies are consistent with IFRS 15, the majority of respondents’ have experienced that contract design and work tasks have remained unchanged after the transition to IFRS 15.
49

ANTECEDENTES DOS BENEFÍCIOS PERCEBIDOS DE COMPLIANCE ÀS POLÍTICAS DE PROTEÇÃO DE DADOS PESSOAIS NAS ORGANIZAÇÕES / Benefit antecedentes of compliance as personal data protection in organization

SANTOS, JULIANA GRACIELA DOS 23 November 2016 (has links)
Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2017-01-27T14:19:22Z No. of bitstreams: 1 JulianaG.Santos.pdf: 965373 bytes, checksum: e9ac2dac85934fdcd07c615473464973 (MD5) / Made available in DSpace on 2017-01-27T14:19:22Z (GMT). No. of bitstreams: 1 JulianaG.Santos.pdf: 965373 bytes, checksum: e9ac2dac85934fdcd07c615473464973 (MD5) Previous issue date: 2016-11-23 / Personal data protect procedures are organizational tools that properly used by the employee help in the prevention and personal data protect within a safety and transparency organizational limit. This study analyzed the factors that have influenced the perception of the employees of Brazilian organizations about perceived benefits of compliance on the policies established in the prevention and protection of personal data. The research was conducted through a quantitative research approach with analysis of structural equations and the study data were collected through a survey tool to obtain a valid sample of 220 respondents. The study concluded that trust in organization and the risk of loss of personal data are stimulus that positive influence the benefits perceived of the compliance. The results also show that the employees who had your data improperly used, reduces your credibility in organizational controls and increases their perceived risk of privacy loss. The result of the study can help organizations managers to achieve greater adherence of employees with regard to personal data protection policy of organization in which they work, in addition to demonstrate the importance of credibility in internal controls and trust in the organization as predictors of perceived benefits of compliance. / Políticas de proteção de dados pessoais são ferramentas organizacionais que, se usadas de maneira adequada pelos colaboradores auxiliam na prevenção e proteção dos dados pessoais dentro de um limite de segurança e transparência organizacional. Este estudo objetiva analisar os fatores que influenciam a percepção dos empregados de organizações brasileiras quanto aos benefícios percebidos de compliance sobre as políticas estabelecidas na prevenção e proteção dos dados pessoais. A pesquisa foi conduzida através de uma abordagem de investigação quantitativa, com análise por equações estruturais e os dados do estudo foram coletados por meio de um instrumento de pesquisa com obtenção de uma amostra válida de 220 respondentes. O estudo concluiu que a Confiança na organização e a Percepção do risco de perda dos dados pessoais são estímulos que influenciam positivamente os benefícios percebidos de compliance. Os resultados também evidenciam que o empregado que teve seus dados utilizados de forma indevida reduz a sua credibilidade nos controles organizacionais e aumenta a sua Percepção do risco de perda de privacidade. O resultado do estudo pode auxiliar gestores de organizações a obter maior aderência dos empregados quanto às políticas de proteção de dados pessoais da organização em que trabalham, além de demonstrar a importância da credibilidade nos controles internos e a confiança na organização como preditores dos benefícios percebidos de compliance.
50

Controles internos: percepções de gestores de negócio e de compliance sobre sua utilização como instrumento de competitividade

Macedo, Emerson Lima de 28 May 2018 (has links)
Submitted by Emerson Lima de Macedo (emerson_macedo@hotmail.com) on 2018-06-23T13:46:29Z No. of bitstreams: 1 TCC_EMERSON MACEDO_PARA ARQUIVAMENTO.pdf: 2385616 bytes, checksum: 0e2ffb94b19b4ac2380c34d66682f1af (MD5) / Rejected by Simone de Andrade Lopes Pires (simone.lopes@fgv.br), reason: Prezado Emerson Recebemos a postagem do seu trabalho na biblioteca digital e para ser aprovado serão necessários alguns ajustes: 1º CAPA: nome da escola: excluir o FGV-EAESP ESCOLA DE ADMINISTRAÇÃO DE EMPRESAS DE SÃO PAULO: vem abaixo de FUNDAÇÃO GETULIO VARGAS. 2º Folha de rosto: o correto é “ Trabalho aplicado......Mestre em Gestão para a Competitividade.” Linha de Pesquisa: Gestão de Controladoria e Finanças como Fator Competitivo 3º Pagina da Ficha catalográfica: Vem após folha de rosto. Deverá ser impressa no verso da folha de rosto. Excluir a palavra “FICHA CATALOGRAFICA” Falta a frase “ficha catalográfica elaborada por....” 4º Folha de aprovação: refazer a configuração saiu desconfigurado: Idem a folha de rosto: “ Trabalho aplicado......Mestre em Gestão para a Competitividade.” Linha de Pesquisa: Gestão de Controladoria e Finanças como Fator Competitivo 5º AGRADECIMENTOS: a palavra de AGRADECIMENTOS deve ser “MAIUSCULA” e centralizado 6º RESUMO: a palavra RESUMO deve ser “MAIUSCULA” e centralizado. E se possível aplicar o espaçamento de 1,5. Lembrando que o resumo vem antes do sumário. 7º ABSTRACT: palavra ABSTRACT deve ser “MAIUSCULA” e centralizado. E se possível aplicar o espaçamento de 1,5. Lembrando que o ABSTRACT vem após ao RESUMO antes do sumário. Por favor, faça as alterações necessárias e post o trabalho na biblioteca. on 2018-06-25T20:10:44Z (GMT) / Submitted by Emerson Lima de Macedo (emerson_macedo@hotmail.com) on 2018-06-25T22:27:44Z No. of bitstreams: 1 TCC_EMERSON MACEDO_PARA ARQUIVAMENTO.pdf: 2385966 bytes, checksum: 43826474e56277b498ff3088191a1cf2 (MD5) / Approved for entry into archive by Simone de Andrade Lopes Pires (simone.lopes@fgv.br) on 2018-06-26T16:47:04Z (GMT) No. of bitstreams: 1 TCC_EMERSON MACEDO_PARA ARQUIVAMENTO.pdf: 2385966 bytes, checksum: 43826474e56277b498ff3088191a1cf2 (MD5) / Approved for entry into archive by Suzane Guimarães (suzane.guimaraes@fgv.br) on 2018-06-27T12:53:11Z (GMT) No. of bitstreams: 1 TCC_EMERSON MACEDO_PARA ARQUIVAMENTO.pdf: 2385966 bytes, checksum: 43826474e56277b498ff3088191a1cf2 (MD5) / Made available in DSpace on 2018-06-27T12:53:11Z (GMT). No. of bitstreams: 1 TCC_EMERSON MACEDO_PARA ARQUIVAMENTO.pdf: 2385966 bytes, checksum: 43826474e56277b498ff3088191a1cf2 (MD5) Previous issue date: 2018 / A competitividade tem sido uma das grandes questões empresariais brasileiras. Economias mais competitivas são capazes de crescer mais rapidamente e de forma sustentável a médio e longo prazos. De forma geral, as empresas brasileiras pouco alavancam as estruturas de controles internos como instrumento de vantagem competitiva, e associam esses controles a elementos dos seus programas de compliance e da burocracia empresarial. O objeto do presente estudo é entender de forma exploratória, diante da problemática apresentada, se os controles internos são efetivamente utilizados por empreendedores e gestores brasileiros como mecanismo de gestão para alavancagem de competitividade. O estudo foi desenvolvido com base no método quantitativo de caráter exploratório, em que a coleta de dados foi conduzida através de um estudo tipo survey, utilizando um questionário estruturado enviado a uma amostra não probabilística. Os resultados do estudo revelaram entre a população pesquisada, uma percepção de relação positiva entre a adequada implementação de controles internos e o desempenho operacional das empresas. Alguns resultados, porém, se mostraram preocupantes, como por exemplo, as lacunas de alinhamento entre as estruturas de controles internos e os objetivos estratégicos dos negócios, a falta de uma clara definição de processos críticos e os controles implementados no seu entorno e a baixa capacitação aos usuários, o que leva, por sua vez, à percepção por parte de parcela importante dos pesquisados, de que os custos decorrentes da implantação e operação de controles internos não são ainda plenamente justificáveis pelos seus benefícios. Outro importante fator de atenção reside na necessidade de melhoria na consistência e nível de utilização dos controles internos, o que também traz impacto negativo na percepção de custo/benefício. / Competitiveness has been one of the biggest Brazilian business issues. Competitive economies are able to grow more rapidly and sustainably in the medium and long terms. In general, Brazilian companies do not leverage internal control structures as an instrument of competitive advantage, rather, linking controls to elements of their compliance programs and corporate bureaucracy. The object of this study is to explore, given the presented problem, if Brazilian entrepreneurs and managers effectively use internal controls as management tools to leverage companies’ competitiveness. This study was developed based on a quantitative exploratory research in which the data collection was conducted through a survey-type study, using a structured questionnaire sent to a non-probabilistic sample. The results of the study revealed that an adequate implementation of internal controls positively contributes towards operational performance of the companies. Some results, however, were worrisome. for example, the alignment gaps between internal control structures and strategic business objectives, the lack of a clear definition of critical processes and the controls implemented around them and the low level of users’ competence. These factors leads, in turn, to the perception by an important portion of respondents that the costs arising from the implementation and operation of internal controls are not yet fully justified by their benefits. There is also a need to improve the consistency and level of use of internal controls, which also has a negative impact on the cost/benefit perception.

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