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Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-08-15T19:11:33Z No. of bitstreams: 1 Dissert Warner Studart.pdf: 2272137 bytes, checksum: 04e5f9e78b996b71b445f82e15693597 (MD5) / Rejected by Biblioteca da Escola de Engenharia (bee@ndc.uff.br), reason: Bom dia, Joana! Favor inserir no arquivo a folha de aprovação (folha que consta o nome da banca). Atenciosamente, Catarina on 2017-09-05T13:10:53Z (GMT) / Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-09-05T13:47:55Z No. of bitstreams: 1 Dissert Warner Studart.pdf: 2421133 bytes, checksum: d42e6e49dc27a1f497b29b39d1379e01 (MD5) / Approved for entry into archive by Biblioteca da Escola de Engenharia (bee@ndc.uff.br) on 2017-09-05T13:55:20Z (GMT) No. of bitstreams: 1 Dissert Warner Studart.pdf: 2421133 bytes, checksum: d42e6e49dc27a1f497b29b39d1379e01 (MD5) / Made available in DSpace on 2017-09-05T13:55:20Z (GMT). No. of bitstreams: 1 Dissert Warner Studart.pdf: 2421133 bytes, checksum: d42e6e49dc27a1f497b29b39d1379e01 (MD5) Previous issue date: 2016-11-11 / O estudo analisa a percepção do consumidor no segmento varejo da construção civil na cidade do Rio de Janeiro durante o processo de compra no setor varejista do segmento de material de construção. No setor há muitos investimentos dentro da cadeia produtiva tanto pelas indústrias que fornecem material para o segmento, como pelos próprios varejistas, porém poucos estudos sobre como o consumidor neste segmento se comporta no processo de compra. Todavia a expectativa deste consumidor nem sempre é atendida gerando perdas nos investimentos e frustação. O objetivo desta pesquisa é oferecer um estudo com o intuito de entender as demandas destes consumidores, verificando se há alinhamento com os lojistas, através de uma análise comparativa com pesquisa exploratória e descritiva, foi considerado neste estudo a pesquisa bibliográfica e estudo de caso. O instrumento de pesquisa foi o questionário aplicado nos consumidores após o processo de compra. Paralelamente, foi realizada pesquisa com o executivo responsável pelo varejo. Na análise dos resultados, verificou-se que embora haja sinergia em alguns pontos, nem sempre as expectativas destes consumidores são atendidas, com isso há perdas e oportunidades de melhoria. A relevância deste trabalho é trazer a reflexão ao segmento e apresentar uma proposta de melhoria contribuindo para o maior desenvolvimento do setor, no que tange o comportamento do consumidor. Podendo através disso atender a expectativa do consumidor e obter melhor resultado dos investimentos do varejista e indústria. / The study analyzes consumer perception of retail in construction in the city of Rio de Janeiro during the purchase process in the retail sector of the construction materials segment. In the industry for many investments in the production chain both by industries that provide materials for the segment, as the retailers themselves, but few studies on how the consumer in this segment behaves in the buying process. But the expectation of the consumer is not always met generating investment losses and frustration. The objective of this research is to offer a study in order to understand the demands of these consumers, checking for alignment with the tenants through a comparative analysis with exploratory and descriptive research. It was considered in this study the literature and case study. The research instrument was questionnaire on consumers after the purchase process, parallel research was carried out with the executive responsible for retail. In analyzing the results, it was found that although there is synergy in some places, not always the expectations of the consumer is satisfied with this for losses and improvement opportunities. The relevance of this work is to bring the reflection to the segment and present a proposal to improve contributing to the further development of the sector, in terms of consumer behavior. Being able to through this meet consumer expectation and best results of the retailer's investment and industry.

The purpose of this master thesis is to address two main ways of dealing with used textile material in Czech Republic. It compares textile material as a component of a household waste with textile material as a component of a segregated waste. The main question that the thesis and the research done within it addresses is whether the costs, associated with textile waste management coming as the result of administrative tools and legislative action plans mounted to it, are not too high. Based on a calculated model of cost structure of both above mentioned variants their comparison could be performed. Analysis of its results pointed out, that under certain given conditions and assumptions the system of segregated waste collection is, despite its higher costs, effective. The outcome of this master thesis is proposed possible scenarios used to optimize textile waste management in the context of economic science methodology, available data and primary research questions.

Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2018-01-22T11:33:09Z No. of bitstreams: 1 Maria Aparecida Hess Loures Paranhos.pdf: 10177785 bytes, checksum: ccc2b1cdf1e0b3898b4b286c97fe4262 (MD5) / Made available in DSpace on 2018-01-22T11:33:09Z (GMT). No. of bitstreams: 1 Maria Aparecida Hess Loures Paranhos.pdf: 10177785 bytes, checksum: ccc2b1cdf1e0b3898b4b286c97fe4262 (MD5) Previous issue date: 2017-12-20 / In view of the need for companies to prepare a business plan that guarantees the perennial profitability expected in business and the difficulty in implementing an effectively sustainable Management Model, this research aims to understand if, according to the perception of academic scholars and professional executives, the Sustainable Management Model is fundamental to the materialization of the strategy in results with continuity and what are the factors that contribute to its sustainability. For this, we seek through the content analysis of the concepts of Management Model, from well-recognized sources – Ansoff, Catelli, Deming, Elkington, Guerreiro, Kaplan & Norton, Mintzberg, Porter, and structured interviews with 13 respondents, to confirm the following hypotheses: H1 The Sustainable Management Model is fundamental to the materialization of the strategy in results with continuity in the perception of academics scholars and professional executives; H2 The Sustainable Management Model is not fundamental to the materialization of the strategy in results with continuity in the perception of academic scholars and professional executives. Thus, the interviewees were divided into two groups according to their performance – six academic scholars and seven professional executives – in order to answer eight questions that constituted the structured interview. Based on the content analysis of the interviews – a total of 92.3% of respondents' answers, that is, 12 respondents –, it was possible to confirm that the Management Model is fundamental to the materialization of the strategy in sustainable results / Tendo em vista a necessidade de as empresas elaborarem um plano de negócios que garanta a rentabilidade perene esperada nos negócios e a dificuldade na implementação de um Modelo de Gestão efetivamente sustentável, esta pesquisa tem por objetivo entender se, na percepção dos acadêmicos e executivos, o Modelo de Gestão Sustentável é fundamental à materialização da estratégia em resultados com continuidade e quais são os fatores que contribuem para sua sustentabilidade. Para isso, buscamos, por meio da análise de conteúdo dos conceitos de Modelo de Gestão, oriundos de fontes consagradas – Ansoff, Catelli, Deming, Elkington, Guerreiro, Kaplan e Norton, Mintzberg, Porter, e das entrevistas estruturadas com 13 respondentes, confirmar as seguintes hipóteses: H1 O Modelo de Gestão Sustentável é fundamental à materialização da estratégia em resultados com continuidade na percepção de acadêmicos e executivos; H2 O Modelo de Gestão Sustentável não é fundamental à materialização da estratégia em resultados com continuidade na percepção de acadêmicos e executivos. Desse modo, os entrevistados foram divididos em dois grupos de acordo com sua atuação – seis acadêmicos e sete executivos –, a fim de responderem a oito perguntas que constituíram a entrevista estruturada. A partir da análise de conteúdo das entrevistas – perfazendo um total de 92,3% das respostas dos entrevistados, ou seja, 12 respondentes –, foi possível confirmar que o Modelo de Gestão é fundamental à materialização da estratégia em resultados sustentáveis

This study set out to provide important empirical evidence on the role of knowledge management (KM) within Small and Medium Enterprises (SMEs) in New Zealand and the United Kingdom and to explore how such companies handle their planning and strategic choices. In today’s knowledge economies the management of knowledge has become vital. In the context of SMEs, this is even more critical because they often operate under difficult conditions and are subject to global pressures from large corporations and demanding customers. In spite of the significance of SMEs as essential for any nation’s growth and success, and even though many scholars and business managers claim that knowledge management is highly relevant for SMEs, there has been little research about this concept in SMEs, in general, and in New Zealand, in particular. The few studies in the literature conclude that this concept is mostly neglected by SMEs even though it is vital and has high potential benefits for them. A quantitative research method approach was adopted. Self-completion questionnaires were sent to the senior management of firms with 100 employees or less, from a cross-section of industries. As part of this process an original knowledge management model was developed. The basic research questions were deduced from this model and the items in the questionnaire were created to answer these research questions. In New Zealand, a total of 417 SMEs were contacted by mail and 180 useable questionnaires were returned. In the United Kingdom, 1268 SMEs were contacted and 241 useable responses were received. The response rates of 43.2% in New Zealand, of 19% for the United Kingdom and of 25% in total, are satisfactory. Therefore, the basis of this study was a large (421 responses) and high quality transnational sample, which allowed for sound quantitative analyses. The claim by previous researchers that knowledge management in the SME sector is not yet fully developed appears to be supported by the results of this research. The large majority of respondents regard themselves as not familiar enough with the concept of knowledge management to actually benefit from it in practice. Even though the respondents in both countries seem to appreciate knowledge management as a relevant and useful concept with potential, many do not seem to be sufficiently informed about this concept. Few have a knowledge management initiative in place or are planning or in the process of setting up one. The responses, which vary little between the two sub-samples, point to a short-term rather than a long-term management perspective being dominant. Major barriers in terms of the deliberate creation and sharing of knowledge are a lack of time and higher importance given to daily operational activities. The respondents - predominantly senior managers - indicate that they primarily consider themselves to be responsible for ensuring that knowledge is captured and shared and relatively little responsibility is given to other employees or specialists. SMEs do apply several aspects of knowledge management, however, this is generally informal and with an operational rather than a strategic focus. From the responses it is apparent that knowledge is shared internally mostly via people-based mechanisms. More advanced measures such as the systematic collection, organisation and storage of knowledge are less common. The results indicate a number of differences between the respondents. In this regard it is most evident that the more familiar respondents are with the concept of knowledge management the more proactive they are in terms of managing knowledge on an operational and strategic level. This transnational research strongly links knowledge management to strategy and it clarifies how this concept can impact the formulation of strategy and the strategic competence of SMEs. Therefore, the results add new knowledge to the areas of SME research and strategic knowledge management.

With the popularity of computer networks, e-systems have enhanced the information flow within the Coast Guard Institute. Due to constant information security incidents, formulating policies and managing mechanisms become an important task of the internal security authorities. In this study, we construct an Architecture-Oriented Coast Guard Information Security Management Model (AOCGISMM) which is based on the six fundamental diagrams of Structure-Behavior Coalescence (SBC) Architecture. AOCGISMM, not only provides an integrated description of structure and behavior on the Coast Guard Institute Information Security operations, but also makes the employees within the organization easily to promote compliance.. AOCGISMM covers all structure and behavior of the whole Coast Guard Institute Information Security operations. Therefore, AOCGISMM describes the complete picture of Coast Guard Institute Information Security so that every employee shall understand and communicate well to meet the organization needs.

Der großräumige Abbau von Braunkohle in der Lausitz führte in der Vergangenheit zu einer extremen Beeinflussung des Wasserhaushaltes im Einzugsgebiet der Spree. Mit dem Beginn der Sanierung und Flutung der Tagebaue kommt es nun langfristig zu einer verstärkten Nutzung der existierenden Oberflächengewässer und der Einbindung der entstehenden Tagebaurestseen in das Fließgewässernetz. Die Kopplung von Mengenbewirtschaftungsmodellen mit Gütemodellen berücksichtigt die Verfügbarkeit und Verteilung der begrenzten Ressource Wasser im Einzugsgebiet und der aus der Bewirtschaftung resultierenden Gewässergüte. Dies entspricht auch dem Leitbild der EU-WRRL (2000) für ein integriertes Flussgebietsmanagement, was eine einzugsgebietsbezogene Betrachtung der vorhandenen Ressourcen unter Berücksichtigung aller beeinflussten und beeinflussenden Kriterien fordert. Werden Modelle, die unterschiedlich sensitive und komplexe Systeme abbilden, miteinander gekoppelt, erfordert dies eine Anpassung der Datenstruktur und der zeitlichen Skalen. Schwerpunkt dieser Arbeit war die Entwicklung einfacher, robuster Simulationswerkzeuge für die Prognose der Gewässergüte in den Talsperren Bautzen und Quitzdorf. Als Basis diente das komplexe Standgewässergütemodell SALMO. Das Modell wurde zunächst um einfache Algorithmen ergänzt, so dass es trotz einer angepassten, stark reduzierten Datengrundlage, plausible Ergebnisse simulierte. Stochastisch erzeugte Bewirtschaftungsszenarien und die komplex simulierten Modellergebnisse bezüglich der resultierenden Gewässergüte, wurden als Trainingsdaten für ein Künstliches Neuronales Netz (ANN) genutzt. Die für beide Talsperren trainierten ANN sind als effektive Black-Box-Module in der Lage, das komplexe Systemverhalten des deterministischen Modells SALMO widerzuspiegeln. Durch eine Kopplung der entwickelten ANN mit dem Bewirtschaftungsmodell WBalMo ist es möglich, Bewirtschaftungsalternativen hinsichtlich ihrer Konsequenzen für die Gewässergüte zu bewerten. ANN sind systemgebundene Modelle, die nicht auf andere Gewässersysteme übertragen werden können. Allerdings stellt die hier erarbeitete Methodik einen fundierten Ansatz dar, der für die Entwicklung weiterer aggregierter Gütemodule im Rahmen integrierter Bewirtschaftungsmodelle angewendet werden kann. / The large-scale extraction of lignite in Lusatia in the past had an extreme impact on the water balance of the Spree river catchment. The restoration and flooding of the opencast pits put heavy demand on existing surface waters for a long time period. The resulting artificial lakes have to be integrated in the riverine network. The coupling of management models and water quality models allows to consider both availability and distribution of limited water resources in the catchment and resulting water quality. This is corresponding to the principles of the EU-WFD for integrated river basin management, which is a basin-related consideration of available resources taking into account all influencing and influenced characteristics. Adjustment of data structure and time scale is necessary if models describing unequally sensitive and complex systems are to be coupled. Main focus of this task was to develop simple and robust simulation tools for the prediction of water quality in the reservoirs Bautzen and Quitzdorf. The complex water quality model SALMO served as a basis. In a first step, simple algorithms had to be amended in order to generate plausible simulation results despite of an adapted reduced data base. Stochastically generated management scenarios and complex simulated model results regarding the resulting water quality were employed as training data for an Artificial Neuronal Network (ANN). The trained ANN’s are efficient black box modules. As such they are able to mirror complex system behaviour of the deterministic model SALMO. By coupling the developed ANN with the management model WBalMo it is possible to evaluate management strategies in terms of their impact on the quality of the water bodies. ANN’s are system-linked models. A transfer to other aquatic systems is not possible. However, the methodology developed here represents an in-depth approach which is applicable to the development of further aggregated water quality models in the framework of integrated management models.

Japan, destroyed by an ill-fought war and risen to world power and yet again recently broken by natural and man-made phenomena, a nation intensely recognized the world over yet misunderstood, victim of its own exceptionalism, today needs to ask an old question. Will Japan participate in the international community as a full active member? Japan's involvement with the world was narrowly defined and confined to that of a trader and its image sustained by a self-proclaimed unique culture and all these today are put to the test. The trader's fundamental reliance on strictly cultural values to achieve success may today be insufficient to sustain their survival in a globalized world. Thus, the Japanese as well as foreigners question the validity of hitherto successful cultural tools such as loyalty in the context of globalized commerce

At the end analysis of forestry management was drew a conclusion – by financial activities was operated three models of Lithuania forestry management: budgetary financial in interwar Lithuania, budgetary and economical count financial in the period of Lithuania dependent, economical count financial in the open of Lithuania independence.

Submitted by Aelson Maciera (aelsoncm@terra.com.br) on 2017-09-27T18:53:09Z No. of bitstreams: 1 TeseSPT.pdf: 21302460 bytes, checksum: ef72e006db91b18ec625fbd6c362ddd9 (MD5) / Approved for entry into archive by Ronildo Prado (producaointelectual.bco@ufscar.br) on 2017-10-10T17:50:09Z (GMT) No. of bitstreams: 1 TeseSPT.pdf: 21302460 bytes, checksum: ef72e006db91b18ec625fbd6c362ddd9 (MD5) / Approved for entry into archive by Ronildo Prado (producaointelectual.bco@ufscar.br) on 2017-10-10T17:50:20Z (GMT) No. of bitstreams: 1 TeseSPT.pdf: 21302460 bytes, checksum: ef72e006db91b18ec625fbd6c362ddd9 (MD5) / Made available in DSpace on 2017-10-10T17:55:18Z (GMT). No. of bitstreams: 1 TeseSPT.pdf: 21302460 bytes, checksum: ef72e006db91b18ec625fbd6c362ddd9 (MD5) Previous issue date: 2017-06-14 / Não recebi financiamento / Bamboo is a graminaceous plant with diverse possibilities of use that go from feeding to replacement of wood due to its physical and mechanical proprieties. Since such plant is perennial, its cultivation and handling, if performed correctly, can be an opportunity of exploring commercially the material. Since the sixties, the Brazilian government has encouraged silviculture through credit and funding programs to rural producers and in 2011 it was sanctioned the National Politics of Sustainable Handling and to the Cultivation of Bamboo (PNMCB, in Portuguese), stimulating the cultivation of the graminaceous plant by family farmers. Family Farm was created with the purpose of stimulating the cultivation of food by people who were given land rights by Brazilian Agrarian Reform to supply cities and PNMCB may be an alternative to stimulate the diversification of products. Solidary Economy can be a way of organization, generation of earnings, and decrease of poverty to family agriculturists, for it presents a self-managing, horizontal, cooperative, and solidary management structure, in which everyone involved display the same rights and duties, composing a collective enterprise. As an enterprise, it is possible to explore more deeply the marketplace through the sale of differentiated products, thus the concept of Sustainable Territorial Development can assist in competitiveness, earnings increase, besides stimulating the bamboo culture by means of the relations among the actors involved in the same productive chain. Therefore, the general objective of this research is to propose a management model to Solidary Economy Enterprises that are based on Family Farm to promote Sustainable Territorial Development in the confection of bamboo products. To develop the External Dimension that influence the enterprise was used the authors: Buarque (1999), Silva and Batalha (2011), Aaker (2012), and to the Internal Dimensions, was used the authors: GEPAI (2004), Aaker (2012) and the Solidary Economy concepts. The methodology of this research consists of using data collection instruments, such as document reading, searches in data, patents, and government agencies bases, interviews to verify the proposed management model. Also as subsidy to the elaboration of the model it was performed an Organizational Diagnosis to analyze the strong and weak points of the enterprise, based on the involved Internal and External Dimensions and the Organizational Planning to analyze opportunities for the development of the enterprise and identify competitive advantages by means of studying scenarios. The analysis of the External Dimensions allowed recognizing the external influences to the enterprise and its forms of access that allow the development, considering from the economic scenario to public, environmental, social, and technological politics. The analysis of the Internal Dimensions presented in the form of management modules granted the reflection on the formalization of existent information in the enterprise together with the recognition of points to be explored competitively and point to be revalued. With the accomplishment of the study of scenarios through crossing the proposed Dimensions, it was possible to visualize probable future situations that can assist as information for a Strategical Planning, leading a better positioning in marketplace. With this research, we concluded that is possible to identify the deficiencies of a family farm enterprise and, with the proposed model, the knowledge can be gained by farmers, making possible a better organization, management, and especially the identification of competitive advantages for the sector of bamboo. / O bambu é uma gramínea com diversas possibilidades de uso que vão desde a alimentação à substituição da madeira devido às suas propriedades físicas e mecânicas. Por se tratar de uma planta perene, seu cultivo e manejo se realizados da maneira correta pode ser uma oportunidade de explorar comercialmente o material. Desde a década de 60 o governo brasileiro tem incentivado a silvicultura através de programas de crédito e financiamentos a produtores rurais e em 2011 foi sancionada a Política Nacional de Manejo Sustentado e ao Cultivo do Bambu (PNMCB), estimulando o cultivo da gramínea por agricultores familiares. A Agricultura Familiar foi criada com o propósito de estimular o cultivo de alimentos por assentados da Reforma Agrária no Brasil para abastecer as cidades e a PNMCB pode ser uma alternativa para estimular a diversificação de produtos. A Economia Solidária pode ser uma forma de organização, geração de renda e diminuição da pobreza para os agricultores familiares, pois apresenta uma estrutura de gestão autogestionária e horizontalizada, cooperativa e solidária, na qual todos os envolvidos dispõem dos mesmos direitos e deveres, compondo um empreendimento coletivo. Enquanto empreendimento é possível explorar melhor o mercado através da venda de produtos diferenciados, assim o conceito do Desenvolvimento Territorial Sustentável pode auxiliar na competitividade, aumento da renda, além de estimular a cultura do bambu por meio das relações entre atores envolvidos na mesma cadeia produtiva. Assim, o objetivo geral desta pesquisa é propor um modelo de gestão para Empreendimentos da Economia Solidária que têm como base a Agricultura Familiar para promover o Desenvolvimento Territorial Sustentável na confecção de produtos de bambu. Para desenvolver as Dimensões Externas que influenciam o empreendimento, foram utilizados os autores Buarque (1999), Silva e Batalha (2011) e Aaker (2012), e para as Dimensões internas, foram utilizados por autores GEPAI (2004), Aaker (2012) e os conceitos e Economia Solidária. A metodologia desta pesquisa consistiu em utilizar instrumentos de coleta de dados, como leitura de documentos, buscas em bases de dados, patentes e órgãos governamentais, realização de entrevistas para verificar o modelo de gestão proposto. Também como subsídio a elaboração do modelo foi realizado um Diagnóstico Organizacional para analisar os pontos fortes e fracos do empreendimento com base nas Dimensões Externas e Internas envolvidas e o Planejamento Organizacional para analisar oportunidades para o desenvolvimento do empreendimento e identificar vantagens competitivas por meio do estudo de cenários. A análise das Dimensões Externas permitiu reconhecer as influências externas ao empreendimento e suas formas de acesso que permitem o desenvolvimento considerando desde o cenário econômico às políticas públicas, ambientais, sociais e tecnológicas. A análise das Dimensões Internas apresentadas em forma de módulos de gestão permitiu a reflexão sobre a formalização das informações existentes no empreendimento juntamente com o reconhecimento dos pontos a serem explorados competitivamente e pontos a serem reavaliados. Com a realização do estudo de cenários por meio dos cruzamentos das Dimensões propostas foi possível visualizar prováveis situações futuras que podem servir como informações para um Planejamento Estratégico conduzindo a um melhor posicionamento no mercado. Com esta pesquisa, conclui-se que é possível identificar as deficiências de um empreendimento da agricultura familiar e com o modelo proposto, é possível obter mais conhecimento pelos agricultores, possibilitando uma melhor organização, gestão e principalmente a identificação de vantagens competitivas para o setor do bambu.