Idag kopplas ofta etik inom användarmedverkan till behovet av användare i utvecklingsstadiet av IT-produkter. Det är svårt att hitta etiska riktlinjer för bemötande av användare genom en projektprocess. I denna studie hanterades detta genom att identifiera etiska temaområden relaterade till bemötande och samarbete med användare genom en litteraturstudie. Studien syftar till att undersöka hur praktiker hanterar utmaningar som de upplever vid användarinvolvering i ett IT-projekts olika stadier. Den syftar även till att ge praktiker stöd vid upptäckt och hantering av etiska utmaningar. Med intervjuer har praktikers nuvarande lösningar på upplevda problem identifierats och utmaningar verifierats. Intervjuade praktiker reflekterande inte över sitt beteende angående hur de hanterar etiska utmaningar. Det framgår tydligt att utmaningar ofta hanterades när de uppstod, istället för att förebyggas. Studien resulterar i ett lösningsförslag i form av utbildning och konkretiserande av etiska koncept som kan användas som stöd vid utmaningar inom användarinvolvering. / Nowadays ethics within user involvement will often be linked to the need for users in the development stage of IT-products. It is hard to find ethical guidelines regarding the treatment of users throughout a project process. In this study that is approached by identifying ethical themes, related to treatment of users, and cooperation with users through a litterateur review. The study aims to investigate how practitioners solve challenges they experience in user involvement throughout all the stages of an ITproject. It also aims to give practitioners support in finding and managing ethical challenges. With interviews, practitioners’ current solutions to experienced problemshave been identified and challenges have been verified. Interviewed practitioners did notconsider how they manage ethical challenges. It is obvious challenges often get approached when they appear, rather than get prevented. The study results in a proposal regarding ethical solutions as education and substantiating ethical concepts which can be used as support to solve challenges within user involvement.

Previous research highlighted that Internet use, in particular online information<p>retrieval and discussions, can facilitate offline collective actions (Boulianne, 2009).<p>Recently, however, the Internet also has been criticized for encouraging low-cost and lowrisk<p>online collective actions—slacktivism—that may have detrimental consequences for<p>groups that aim to achieve a collective purpose (Gladwell, 2010). More precisely, it is<p>argued that actions such as “liking” Facebook pages or posting ingroup-endorsing<p>comments online make users instantly feel good, satisfy their need to act, and derail<p>participation in offline collective actions (Lee & Hsieh, 2013; Morozov, 2009).<p>In my thesis, I assessed this postulation as well as the underlying processes and<p>boundary conditions of the relationship between so-called slacktivist actions and offline<p>collective actions. After introducing a conceptualization of slacktivism as expressive lowthreshold<p>online collective actions, I investigated its influence on offline engagement<p>(Study 1, N = 634; Study 2, N = 76; Study 3, N = 63; Study 4, N = 48). Results indicated that<p>expressive low-threshold online collective actions reduce the willingness to join offline<p>collective actions. This effect was mediated by the satisfaction of group-enhancing<p>motives; members considered the online actions as a substantial contribution to the<p>group's success. The demobilizing impact of expressive low-threshold online collective<p>actions was qualified when members took the online actions in the co-presence of the<p>ingroup, all parties being mutually identifiable (Study 5a, N = 84; Study 5b, N = 99). In this<p>context, obligatory interdependencies between members were enhanced and fostered a<p>spill-over from online to offline collective actions (Study 6, N = 62). / Doctorat en Sciences Psychologiques et de l'éducation / info:eu-repo/semantics/nonPublished

Several risk factors have been shown to be able to adjust the establishment and progression of periodontal disease. There is evidence demonstrating that some illegal drugs like cocaine and heroin can influence the pathogenesis of periodontitis. However, there is little evidence investigating the influence of crack in epidemiology and periodontal profile in periodontitis. The aim of this cross-sectional study with a control group was to compare the count of some periodontal pathogens in individuals exposed to crack the control subjects matched for age, sex and exposure to tobacco. Demographic variables were collected, clinics and subgingival biofilm of 155 subjects (74 exposed to crack / 81 controls). The microbiological outcome was count Aggregatibacter actinomycetemcomitans (Aa), Prevotella intermedia (Pi), Porphyromonas gingivalis (Pg) and Fusobacterium nucleatum (Fn) measured by real time PCR. The results demonstrated that exposure presented in greatest severity insertion loss (P = 0.000), analyzed by McNemar with the exception of marginal gingival bleeding (P = 0.489) and supragingival calculus (P = 0.504), Wilcoxon. No significant differences were observed in the prevalence of counting 106 cells / ml and the total count of bacteria evaluated between groups through Poisson regression with Variance Robusta. In the analysis of subjects who had only the highest bacterial counts (≥ 75%), both in gross nor adjusted analysis, there was a significantly higher prevalence of individuals in the group exposed to crack. It is concluded that the microbiological profile of Aa, Pg, Pi and Fn did not differ between exposed and unexposed to crack. / Inúmeros indicadores de risco têm se mostrado poder modular o estabelecimento e progressão da doença periodontal. Há evidências demonstrando que algumas drogas ilícitas como a cocaína e heroína podem influenciar na etiopatogenia da periodontite. Entretanto, há poucas evidências investigando a influência do crack na epidemiologia e perfil de periodontopatógenos na periodontite. O objetivo deste estudo transversal com grupo controle foi comparar a contagem de alguns periodontopatógenos em indivíduos expostos ao crack a sujeitos controles pareados por idade, sexo e exposição ao tabaco. Foram coletadas variáveis demográficas, clínicas e biofilme subgengival de 155 sujeitos (74 expostos ao crack /81 controles). O desfecho microbiológico foi a contagem de Aggregatibacter actinomycetemcomitans (Aa), Prevotella intermedia (Pi), Porphyromonas gingivalis (Pg) e Fusobacterium nucleatum (Fn) mensuradas pela técnica de PCR em tempo real. Os resultados demonstraram que os expostos apresentaram maior severidade na perda de inserção (P=0.000), analisado por McNemar, com excessão de sangramento gengival marginal (P=0,489) e cálculo supragengival (P=0,504), teste Wilcoxon. Não foram observadas diferenças significativas na prevalência da contagem 106 células/ml e na contagem total das bactérias avaliadas entre os grupos, através de Regressão de Poisson com Variancia Robusta. Na análise dos sujeitos que tiveram apenas as maiores contagens bacterianas (≥ 75%), tanto na análise bruta quanto na ajustada houve uma prevalência significativamente maior de indivíduos no grupo exposto ao crack. Conclui-se que o perfil microbiológico de Aa, Pg, Pi e Fn não diferiu entre expostos e não expostos ao crack.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Drugs have always accompanied humanity, but with the passage of time, the use of these substances passed from ritualistic scope for the search for pleasure. The drug was seen as a major problem and becomes researched in order to understand the problem and the model of health care to be followed. In this direction, the objectives are: learn the concepts of health professionals who care for drug users of CAPS Ad in a city in the interior of Rio Grande do Sul State, on health care in this space; analyze the elements that influence the conceptions of health professionals in relation to health care of drug users in CAPS Ad; and identify the knowledge of health professionals on public Politics related to the use of alcohol and other drugs current in Brazil. Data collection occurred from March to June 2015 through semi-structured interview developed individually and recorded, with 15 health professionals who are municipal employees and the Multidisciplinary Residency in Health. The interviews were transcribed and analyzed by thematic analysis. From Analysis three categories emerged: Conceptions of health professionals in relation to health care of drug users in Caps Ad; Elements that influence the conceptions of health professionals in relation to health care of drug users; Issues that tire and frustrate health professionals in relation to users. The ethical aspects of research involving human beings were respected, according to Resolution No. 466 of 2012 of the National Health Council. The results showed that some health professionals work guided by the logic of withdrawal, while others are more concerned with harm reduction. They understand the place that the drug plays in the life of the users and that permeates across by social issues. Also, they understand that public policy would be if they were resolving how they aim to be. The professionals expressed as complicating factors of the health care process, the lack of financial investment in services, lack of professionals and the sickness of the same; discontinuity at work due to professional exchanges, municipal health secretaries and coordinators; and crave a greater commitment on the part of health management. It concludes by emphasizing the importance of promoting dialogue between the different groups of health. / As drogas sempre acompanharam a humanidade, porém com o passar dos tempos, o uso dessas substâncias passou da esfera ritualística para o de busca de prazer. A droga passou a ser vista como um grande problema e passa a ser pesquisado para que se compreenda o problema e o modelo de atenção à saúde a ser seguido. Nesse sentido, tem-se como objetivos: apreender as concepções de profissionais de saúde que cuidam usuários de drogas de Centro Atenção Psicossocial Álcool e Drogas (CAPS Ad) em um município do interior do Estado do Rio Grande do Sul, sobre a atenção à saúde nesse espaço; analisar os elementos que influenciam as concepções dos profissionais de saúde em relação à atenção à saúde dos usuários de drogas em CAPS Ad; e, identificar o conhecimento dos profissionais de saúde sobre as políticas públicas relacionadas ao uso de álcool e outras drogas vigentes no Brasil. Trata-se de uma pesquisa qualitativa, de caráter exploratório, descritivo, realizada em dois CAPS Ad, de um município do Estado do Rio Grande do Sul, Brasil. A coleta dos dados ocorreu no período de março a junho de 2015, por meio de entrevista semiestruturada desenvolvida de modo individual e gravada, com 15 profissionais de saúde que são os servidores públicos municipais e da Residência Multiprofissional em Saúde. As entrevistas foram transcritas e analisadas pela Análise temática. Da análise emergiram três categorias: Concepções dos Profissionais de Saúde em relação à atenção à saúde dos usuários de drogas em CAPS Ad; Elementos que influenciam as concepções dos profissionais de saúde em relação à atenção à saúde dos usuários de drogas; Questões que cansam e Frustram os profissionais de saúde em relação aos usuários. Foram respeitados os aspectos éticos das pesquisas com seres humanos, conforme a Resolução Nº 466 de 2012 do Conselho Nacional de Saúde. Os resultados evidenciaram que alguns profissionais da saúde trabalham pautados na lógica da abstinência, enquanto outros estão mais voltados a Redução de Danos. Eles compreendem o lugar que a droga ocupa na vida dos usuários e que perpassa transversalmente por questões sociais. Também, compreendem que as Políticas Públicas seriam resolutivas se fossem como se propõem a ser. Os profissionais expressaram como fatores dificultadores do processo da atenção a saúde, a falta de investimento financeiro nos serviços, a falta de profissionais e o adoecimento dos mesmos; a descontinuidade no trabalho devido a trocas de profissionais, secretários municipais de saúde e de coordenadores; e, almejam um maior comprometimento por parte da gestão em saúde. Conclui-se enfatizando a importância de estimular o diálogo entre os diferentes núcleos da saúde.

The careless way some users Sector Education Center Library (BSCE) deal with material that is placed at their disposal highlight the urgent need to put in place a Heritage Education Program (PEP) with actions to raise awareness of users regarding the use of the acquis proposal arose because of the realization of a large number of damaged and missing even works. The Library System (SIB) of the Federal University of Santa Maria (UFSM) available to the academic community stuff like books, periodicals, pamphlets, posters and DVDs, in addition to technological resources like internet and Journal Portal Capes that can be used in their activities teachers, students and technical-administrative. This material is relevant to user searches currently involved, but also for those prospective students or servers. We considered this research applied qualitative approach because the results of observations obtained through conceptual research, examples of applicability of Heritage Education and analysis of current legislation regarding the handling of public equity, can form a set of elements that provide knowledge to implement strategies to encourage the exercise of citizenship and the use of the library. Cultural or educational libraries and their functions were studied; concepts that guide the Heritage Education and public property; examples of applying local Heritage Education and abroad; harmful to the collection agents; legal aspects such as civil and criminal liability of the user; and diffusion methods in libraries, developing a Heritage Education Program that addresses educational and cultural activities, sensitizing staff and teachers, appropriate signage in the library and workshops for users, and thus strengthen the memory of the subject and appreciation of the university library. / A forma descuidada com que alguns usuários da Biblioteca Setorial do Centro de Educação (BSCE) tratam o material que é colocado a sua disposição evidenciam a necessidade urgente de colocar em prática um Programa de Educação Patrimonial (PEP) com ações voltadas para a sensibilização de usuários em relação ao uso do acervo, proposta surgida devido à constatação de um grande número de obras danificadas e até desaparecidas. O Sistema de Bibliotecas (SIB) da Universidade Federal de Santa Maria (UFSM) disponibiliza para a comunidade acadêmica material como livros, periódicos, folhetos, cartazes e DVDs, além dos recursos tecnológicos como internet e Portal de Periódico Capes que podem ser usados em suas atividades docentes, discentes e técnico-administrativas. Este material é relevante para as pesquisas dos usuários vinculados atualmente, mas também para aqueles futuros alunos ou servidores. Considerou-se esta pesquisa aplicada de abordagem qualitativa, pois os resultados das observações obtidas através das pesquisas conceituais, exemplos de aplicabilidades de Educação Patrimonial e análise da legislação vigente quanto ao trato do Patrimônio público, pode-se formar um conjunto de elementos que proporcionam conhecimento para aplicar estratégias de incentivo ao exercício de cidadania quanto ao uso da biblioteca. Foram estudadas bibliotecas educacionais ou culturais e suas funções; conceitos que norteiam a Educação Patrimonial e patrimônio público; exemplos de aplicação de Educação Patrimonial local e no exterior; agentes nocivos ao acervo; aspectos legais como responsabilidade civil e penal do usuário; e métodos de difusão em bibliotecas, desenvolvendo um Programa de Educação Patrimonial que aborde ações educativas e culturais, sensibilização de equipe e professores, sinalização apropriada na biblioteca e oficinas para usuários, podendo assim fortalecer a memória do sujeito e a valorização do acervo da biblioteca universitária.

Les réseaux sociaux occupent une place de plus en plus importante dans notre vie quotidienne et représentent une part considérable des activités sur le web. Ce succès s’explique par la diversité des services/fonctionnalités de chaque site (partage des données souvent multimédias, tagging, blogging, suggestion de contacts, etc.) incitant les utilisateurs à s’inscrire sur différents sites et ainsi à créer plusieurs réseaux sociaux pour diverses raisons (professionnelle, privée, etc.). Cependant, les outils et les sites existants proposent des fonctionnalités limitées pour identifier et organiser les types de relations ne permettant pas de, entre autres, garantir la confidentialité des utilisateurs et fournir un partage plus fin des données. Particulièrement, aucun site actuel ne propose une solution permettant d’identifier automatiquement les types de relations en tenant compte de toutes les données personnelles et/ou celles publiées. Dans cette étude, nous proposons une nouvelle approche permettant d’identifier les types de relations à travers un ou plusieurs réseaux sociaux. Notre approche est basée sur un framework orientéutilisateur qui utilise plusieurs attributs du profil utilisateur (nom, age, adresse, photos, etc.). Pour cela, nous utilisons des règles qui s’appliquent à deux niveaux de granularité : 1) au sein d’un même réseau social pour déterminer les relations sociales (collègues, parents, amis, etc.) en exploitant principalement les caractéristiques des photos et leurs métadonnées, et, 2) à travers différents réseaux sociaux pour déterminer les utilisateurs co-référents (même personne sur plusieurs réseaux sociaux) en étant capable de considérer tous les attributs du profil auxquels des poids sont associés selon le profil de l’utilisateur et le contenu du réseau social. À chaque niveau de granularité, nous appliquons des règles de base et des règles dérivées pour identifier différents types de relations. Nous mettons en avant deux méthodologies distinctes pour générer les règles de base. Pour les relations sociales, les règles de base sont créées à partir d’un jeu de données de photos créées en utilisant le crowdsourcing. Pour les relations de co-référents, en utilisant tous les attributs, les règles de base sont générées à partir des paires de profils ayant des identifiants de mêmes valeurs. Quant aux règles dérivées, nous utilisons une technique de fouille de données qui prend en compte le contexte de chaque utilisateur en identifiant les règles de base fréquemment utilisées. Nous présentons notre prototype, intitulé RelTypeFinder, que nous avons implémenté afin de valider notre approche. Ce prototype permet de découvrir différents types de relations, générer des jeux de données synthétiques, collecter des données du web, et de générer les règles d’extraction. Nous décrivons les expériementations que nous avons menées sur des jeux de données réelles et syntéthiques. Les résultats montrent l’efficacité de notre approche à découvrir les types de relations. / In recent years, social network sites exploded in popularity and become an important part of the online activities on the web. This success is related to the various services/functionalities provided by each site (ranging from media sharing, tagging, blogging, and mainly to online social networking) pushing users to subscribe to several sites and consequently to create several social networks for different purposes and contexts (professional, private, etc.). Nevertheless, current tools and sites provide limited functionalities to organize and identify relationship types within and across social networks which is required in several scenarios such as enforcing users’ privacy, and enhancing targeted social content sharing, etc. Particularly, none of the existing social network sites provides a way to automatically identify relationship types while considering users’ personal information and published data. In this work, we propose a new approach to identify relationship types among users within either a single or several social networks. We provide a user-oriented framework able to consider several features and shared data available in user profiles (e.g., name, age, interests, photos, etc.). This framework is built on a rule-based approach that operates at two levels of granularity: 1) within a single social network to discover social relationships (i.e., colleagues, relatives, friends, etc.) by exploiting mainly photos’ features and their embedded metadata, and 2) across different social networks to discover co-referent relationships (same real-world persons) by considering all profiles’ attributes weighted by the user profile and social network contents. At each level of granularity, we generate a set of basic and derived rules that are both used to discover relationship types. To generate basic rules, we propose two distinct methodologies. On one hand, social relationship basic rules are generated from a photo dataset constructed using crowdsourcing. On the other hand, using all weighted attributes, co-referent relationship basic rules are generated from the available pairs of profiles having the same unique identifier(s) attribute(s) values. To generate the derived rules, we use a mining technique that takes into account the context of users, namely by identifying frequently used valid basic rules for each user. We present here our prototype, called RelTypeFinder, implemented to validate our approach. It allows to discover appropriately different relationship types, generate synthetic datesets, collect web data and photo, and generate mining rules. We also describe here the sets of experiments conducted on real-world and synthetic datasets. The evaluation results demonstrate the efficiency of the proposed relationship discovery approach.

The aim of this diploma thesis is to describe cooperation with clients / users of methamphetamine with a severe psychiatric disorder from the schizophrenic spectrum using case management methods. The theoretical part summarizes current knowledge of the negative consequences of using methamphetamine, focussing on serious psychiatric comorbidity from the schizophrenic spectrum. It includes research of current studies (both Czech and foreign), information on specific comorbid diagnoses and a description of the case management method, including its specific application within the SANANIM addictology ambulance. The practical part contains three case studies structured into six sections: (1) Initiation of the program entry, (2) The first contact and setting, (3) Entrance evaluation and indication, (4) Establishing a relationship and developing cooperation, (5) Cooperation with other experts and stakeholders (6) The results of cooperation focussed on changes in relation to: comorbid illness, severity and frequency of use of a primary drug and other addictive substances, social situation and relational healing. I chose AA SANANIM clients by a deliberate targeting method based on the following criteria: (1) 7-month co-operation with a minimum of 28 personal contacts (roughly equivalent to once a week), (2)...

Co-creation is a new approach to the development of videogames, films, television, music and other creative services. It is a manifestation of open innovation paradigm where the firm collaborates with customers in new service development (NSD) activities. Firm can either co-create with individual customers, or with customer communities. Customers may substantially contribute to ideation, design, production, testing, marketing or distribution of a new or existing service. Customer networks, because of their intrinsic and extrinsic motivations, contribute to the development of services. They have a potential to innovate, as their ideas come from the outside of the organization and reflect their need-related knowledge. Via co-creation a firm can also learn about unarticulated or future customer needs, and what kind of service features they would pay the most for. Co-creation has also benefits for marketing. By inviting customers to participate in their activities, firms can capitalize on positive word of mouth and increased value ascribed to their services. They can also engage in new models of raising finance, i.e. crowdfunding. We studied thirteen videogames firms in North America and in Western Europe. Our goal was to gain insight into their NSD activities when customers were also involved. We observed those studios’ co-creation practices, tracked their communications with customers, and spoke to employees in all levels and functions of those firms. We also participated in various related events. We identified three ideal types of co-creation practice: structured, semi-structured, and loose, and ordered the firms into three cases according to these types. We investigate the main factors that determine co-creation’s practice in firms, as well as firms’ ability co-create. This includes a firm’s propensity for and style of co-creation. We identify four relevant co-creation competences which, together with funding arrangements and organizational culture, influence co-creation. We find that co-creation can occur via formal, as well as informal channels. Informal co-creation takes place on the level of individual interactions between employees and customers (and is linked to hidden innovation), while formal relies on the strategic use of contests, volunteer programs, as well as other legally-regulated exchanges. Firms can use co-creation in NSD to source ideas from the customers, as well as to enhance their marketing by redefining customer relationship. Still, co-creation also has a profound transformative effect on the organization itself. We identify the sites within a firm that are affected by co-creation. Those sites go beyond just the content of the service, and include functions of the firm that normally are hidden from customers (back-end and service design functions). The new service development is also affected. Similarly, the way that firm interacts with its customers is transformed, too.

Bakgrund: I dagens samhälle är ordet missbruk ofta stigmatiserat och har en negativ klang. Användandet av olagliga droger ökar i samhället vilket innebär en större belastning på hälso- och sjukvården. Hälso- och sjukvårdslagen har enligt kapitel 3 1§ som mål att främja god hälsa och att ge en vård på lika villkor för hela befolkningen. Vården skall ges med respekt för alla människors lika värde och för den enskilda människans värdighet. Studier visar på att brukare upplevt ett stigmatiserat beteende från hälso- och sjukvårdspersonal. Syfte: Syftet med denna litteraturöversikt var att beskriva hälso- och sjukvårdspersonalens upplevelser av att vårda patienter med missbruksproblematik. Metod: Detta examensarbete har genomförts som en litteraturöversikt, genom att studera tio vetenskapliga artiklar. Artiklarna har analyserats enligt Fribergs analysmetod där författarna sökte efter likheter och skillnader av upplevelser som sedan redovisades i olika huvudteman och underteman. Resultat: Utifrån analysen skapades två huvudteman: Negativa upplevelser och Positiva upplevelser. Negativa upplevelser kom att delas upp i fyra underteman: Utbildning och kunskap, Rädsla och brist på tillit, Att känna sig otillräcklig och Stigmatisering. Diskussion: Resultatets huvudfynd har diskuterats i förhållande till litteraturöversiktens bakgrund samt Joyce Travelbees teori om den mellanmänskliga relationen som referensram. / Background: In today's society, the word addiction is often stigmatized and has a negative tone. The use of illegal drugs increases in society, which means a greater burden on healthcare. According to the Health Care Act the aim is to promote good health and provide equal treatment for the entire population. The care should be given with respect for the equal worth of all people and the dignity of the individual. Studies show that patients with substance abuse experienced a stigmatized behaviour from healthcare professionals. Aim: The aim of this literature review was to describe the healthcare professionals' experiences of caring for patients with substance abuse. Method: This literature review was made by studying ten scientific articles. The articles have been analysed according to Friberg's method of analysis where the authors found similarities and differences of experiences, which were reported in various main themes and sub themes. Results: Based on the analysis, two main themes were created: Negative experiences and Positive experiences. Negative experiences were divided into four sub themes: Education and knowledge, Fear and lack of confidence, Feeling insufficient and Stigmatization. Discussion: The main findings of the result have been discussed in relation to the background of the literature review and Joyce Travelbee's Human-To-Human Relationship Model as a reference frame.

[pt] A pesquisa tem como objetivo analisar a Rede de Atenção Psicossocial (RAPS) para o atendimento às mulheres usuárias de drogas da maternidade de um hospital universitário na cidade do Rio de Janeiro. Como pontos específicos do estudo, discutiu-se a política de drogas vigente no município, além do mapeamento dos equipamentos disponíveis, no âmbito da saúde, na rede no território do hospital buscando contribuir para subsidiar políticas e serviços voltados para esse grupo na perspectiva da convivência familiar. Realizou-se uma pesquisa exploratória sobre esse tema bastante atual, porém, ainda pouco estudado. Como recursos metodológicos, foi realizada uma análise crítica da literatura acadêmica, das legislações e das políticas a respeito do assunto, além da participação em oficinas de debates e seminários, o que muito contribuiu para as reflexões. O estudo permitiu constatar que a rede ainda não possui serviços específicos voltados para o atendimento às puérperas usuárias de drogas, os dispositivos atuam de forma isolada e incipiente com equipamentos precarizados e contam com a presença de um número reduzido de profissionais. / [en] The research aims to Analyze the Psychosocial Care Network that serve pregnant women who are drug users at a university hospital in the city of Rio de Janeiro. Some specific issues were discussed, such as: the current drug policy in the city and the mapping of services available within the health care network in the hospital territory aiming at contributing to support policies and services for this group in view of family life. An exploratory study was carried out focusing on this very current topic, though still under explored. As methodological resources, a critical analysis of academic literature, legislation and policy on the matter was carried out, as well as participation of the researcher in workshops debates and seminars, which greatly contributed to the current analysis. Results pointed out that the network does not have any specific service for mothers who are drug users, services operate in isolated and precarious ways and rely on a small number of professionals.