El presente artículo de investigación desea poner en conocimiento al lector, la baja productividad existente en la producción de alimentos orgánicos; este estudio, se enfocará específicamente en la producción de uva. El análisis e información recabada en el sector de la agricultura orgánica, ha permitido descifrar que esta problemática surge a raíz de los tiempos improductivos que se originan en cada fase de la producción de uva orgánica, generando sobrecostos innecesarios, a ello se le suma la inexistencia de procedimientos que deberán seguirse para mantener una producción sin mermas y correctamente estandarizada. El objetivo final del presente estudio fue reducir tiempos improductivos en una MYPE del sector agrícola, identificando y solucionando el problema principal y evitando la aparición de sus causas raíz. El principal problema encontrado fue el tiempo improductivo que se genera en los procesos de Abonado y Cosecha. Método: para dar solución a dicho problema, se diseñó un modelo de estandarización de procesos, empleando la herramienta de mejora continua PDCA. Resultados: como principal resultado del modelo propuesto de estandarización tenemos que la productividad se incrementó en un 25% en relación a la última producción del año 2019, además, entre otros resultados, se obtuvo la reducción en los tiempos improductivos en un 36%, lo que significó para la empresa un ahorro de S/. 5,762.62. Conclusión: El estudio demostró que, con un replanteamiento ordenado de los procesos y la disposición de la empresa a cooperar con la mejora, se pueden lograr resultados positivos, a pesar de que el proyecto no significa una gran inversión. / The present research article wishes to bring to the attention of the reader the low productivity that exists in organic food production; this study will focus specifically on grape production. The analysis and information gathered in the organic agriculture sector has allowed us to decipher that this problem arises due to the unproductive times that originate in each phase of the production of organic grapes, generating unnecessary costs. The final objective of the present study was to reduce unproductive time in an MSE of the agricultural sector, identifying and solving the main problem and avoiding the appearance of its root causes. The main problem found was the unproductive time generated in the Fertilizer and Harvest processes. Method: To solve this problem, a process standardization model was designed, using the PDCA continuous improvement tool. Results: As the main result of the proposed model of standardization we have that productivity increased by 25% in relation to the last production of 2019, in addition, among other results, we obtained the reduction in unproductive time by 36%, which meant a saving of S/. 5,762.62 for the company. Conclusion: The study showed that, with an orderly rethinking of processes and the company's willingness to cooperate with improvement, positive results can be achieved, even though the project does not involve a large investment. / Trabajo de investigación

Submitted by Raul Bezerra (raul.bezerra@hotmail.com) on 2016-03-28T19:03:48Z No. of bitstreams: 1 Dissertacao_RaulBezerra_MEX_2014_28MAR16.pdf: 5114761 bytes, checksum: 4fefb9faa63eb88b89ab980f19a1c993 (MD5) / Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2016-05-13T14:34:05Z (GMT) No. of bitstreams: 1 Dissertacao_RaulBezerra_MEX_2014_28MAR16.pdf: 5114761 bytes, checksum: 4fefb9faa63eb88b89ab980f19a1c993 (MD5) / Approved for entry into archive by Maria Almeida (maria.socorro@fgv.br) on 2016-05-16T16:39:49Z (GMT) No. of bitstreams: 1 Dissertacao_RaulBezerra_MEX_2014_28MAR16.pdf: 5114761 bytes, checksum: 4fefb9faa63eb88b89ab980f19a1c993 (MD5) / Made available in DSpace on 2016-05-16T16:40:03Z (GMT). No. of bitstreams: 1 Dissertacao_RaulBezerra_MEX_2014_28MAR16.pdf: 5114761 bytes, checksum: 4fefb9faa63eb88b89ab980f19a1c993 (MD5) Previous issue date: 2015-12-01 / Implement a Shared Services Center (SSC) is a practice currently used by both Brazilian companies and in other countries to standardize processes, optimize resources and reduce costs, allowing its operating units are engaged in their activities end, leaving ordinary activities (transactional ) in support of SSC and responsibility. On the other hand, the areas of Environment, Occupational Health and Safety (EHS) have an important role in most companies, given that the management of the health and safety of the company's employees are under their responsibility. The objective of this study is to analyze the feasibility and identify the activities for integrating the results related to EHS in a Shared Services Center (SSC). To meet this goal, we chose to adopt as a research methodology, in addition to literature review, a case study in a multinational company operating in the mining segments, Logistics, Energy, Oil and Gas and Entertainment. The data collected allowed a comparison between the studied literature and the case study. The results showed that the mapping of the processes EHS area was essential to challenge existing processes, generating organizational performance improvement opportunities to identify critical interfaces and, above all, basis for creating SAP implementation. This structured process mapping allowed also reduce costs in product development and services, integration gaps between areas and promote improvement of organizational performance, and is an excellent tool for better understanding of the current processes and elimination or simplification of those in need changes. / Implantar um Centro de serviços Compartilhados (CSC) é uma prática atualmente utilizada tanto por empresas brasileiras quanto em outros países para padronizar processos, otimizar recursos e reduzir custos, permitindo que suas unidades operacionais se dediquem as suas atividades fim, deixando as atividades comuns (transacionais) sob suporte e responsabilidade do CSC. De outro lado, as áreas de Saúde Ocupacional e Meio Ambiente (SSMA) têm importante papel em grande parte das empresas, tendo em vista que a gestão da saúde e segurança dos empregados da empresa está sob sua responsabilidade. O objetivo deste trabalho é analisar a viabilidade e identificar os resultados da inserção de atividades relacionadas à SSMA em um Centro de Serviços Compartilhados (CSC). Para cumprir esse objetivo, optou-se por adotar como metodologia de pesquisa, além do levantamento bibliográfico, um estudo de caso em uma empresa multinacional atuante nos segmentos de Mineração, Logística, Energia, Óleo e Gás e Entretenimento. Os dados coletados permitiram uma comparação entre a bibliografia pesquisada e o estudo de caso realizado. Os resultados mostraram que o mapeamento dos processos da área de SSMA foi essencial para desafiar os processos existentes, gerando oportunidades de melhoria de desempenho organizacional ao identificar interfaces críticas e, sobretudo, criar bases para implantação do SAP. Este mapeamento estruturado de processos permitiu, ainda, reduzir custos no desenvolvimento de produtos e serviços, falhas de integração entre áreas e promover melhoria de desempenho organizacional, além de ser uma excelente ferramenta para o melhor entendimento dos processos atuais e eliminação ou simplificação dos que necessitam de mudanças.

The purpose of the presented project is to eliminate the supply chain losses in Kraft Heinz Company through preventive actions. The two points that the current thesis will focus on are the prevention of excess production and the elimination of MOQ (Minimum Order Quantity) issues that contribute to supply chain losses. High MOQ is one of the main root causes of excess production. Firstly, a literature review will be made. The approach of creating the literature framework is to start from a general description of supply chain activities in FMCG (Fast-moving Consumer Goods) companies, then to focus on more specific topic which is the excess stock and the inventory management and finally, to end up in the food waste hierarchy analysis that scientific articles frame. Food waste for a FMCG company is similar to supply chain losses, thus it is critical to provide a state-of-art literature in order to have a better understanding. Furthermore, the KHC (Kraft Heinz Company) background will be described, as the history of KHC and the current portfolio in order to understand the size of the company and the needs of such a huge company and the complexities. Additionally, the supply chain function in KHC will be described in details in order to understand the reason of this thesis existence, to identify the gaps in this process and the improvements should be made. Finally, the improvements made through this project will be presented, as well as, the processes and the methods that are developed and standardized. The analysis of the prevention of excess production process, as well as, the improvements have been made in this process will be explained. The routines and the new approaches will be described. The second part of the improvements section is concerned the development and the standardization of the MOQ Flexibility project. The calculations, the process, the challenges and the involved stakeholders will be part of this thesis. / Syftet med det presenterade projektet är att eliminera förlusterna i försörjningskedjorna genom förebyggande åtgärder på företaget Kraft Heinz. De två delar som examensarbetet fokuserar på är hur man ska kunna förhindra överproduktion och eliminera MOQ (Minimum Order Quantity/(Minsta orderkvantitet) faktorer som bidrar till förlust i försörjningskedjan. Hög MOQ är en av de främsta orsakerna till överproduktion. Det första steget var att göra en litteraturundersökning. Litteraturöversikten skapar ett ramverk där utgångspunkten är en allmän beskrivning av aktiviteter i leverantörernas försörjningskedjor inom företaget för FMCG (Fast Moving Consumer Goods/ Snabbt Rörliga Konsumentvaror), för att sedan fokusera på ett mer specifikt ämne, vilket är överskottslagret och lagerstyrningen för att slutligen landa i en matavfallshierarkianalys som ramas in av vetenskapliga artiklar. Matavfall för ett FMCG- företag är samma sak som försörjnings- kedjeförluster i leverantörskedjan, därför är det viktigt att tillhandahålla en nulägesanalys med referens till litteraturen för att få en bättre förståelse. Dessutom beskrivs KHC (Kraft Heinz Company) mot bakgrund av företagets historia och den nuvarande produktportföljen för att läsaren ska få en uppfattning om företagets storlek, dess behov och komplexiteten i ett sådant stort företag. Leveranskedjefunktionen inom KHC kommer beskrivas i detalj för att man ska kunna förstå anledningen till behovet av detta examensarbete, för att identifiera luckorna i denna process och för att peka på de förbättringar som bör göras. Slutligen kommer de förbättringar som gjorts genom detta projekt att presenteras, liksom, processerna och metoderna som utvecklats och standardiserats. Analysen med syfte att förhindra överskott i produktionsprocessen samt de förbättringar som har implementerats i denna process kommer att förklaras. Rutinerna och de nya tillvägagångssätten kommer att beskrivas. Den andra delen av förbättringsavsnittet handlar om utveckling och standardisering av MOQ Flexibilitetsprojektet. De beräkningar, processen, utmaningarna och de inblandade intressenterna är en del av denna avhandling.