nÃo hà / A Qualidade de Vida no Trabalho (QVT) Ã, cada vez mais, preocupaÃÃo e ocupaÃÃo de pesquisadores interessados em compreender o que, de fato, constitui ausÃncia ou baixa qualidade de vida no dia a dia dos que trabalham, sejam estes vinculados aos ÃrgÃos pÃblicos ou à iniciativa privada. Utilizando-se de um modelo de identificaÃÃo dos nÃveis de Qualidade de Vida no Trabalho jà validado â Modelo de Walton â este estudo teve como objetivo conferir, junto aos docentes da Universidade Federal do Cearà (UFC), o nÃvel de QVT que estes possuem. Do mesmo modo, buscou-se compreender os motivos que os levam a nÃo se inserirem nos programas e projetos psicossociais e culturais promovidos pelo Departamento de Desenvolvimento Humano (DDH) da SuperintendÃncia de Recursos Humanos da UFC. Para tanto, realizou-se pesquisa descritiva por meio de questionÃrio on-line com amostra probabilÃstica causal simples, constituÃda por 120 docentes da referida instituiÃÃo, nas diversas Ãreas de conhecimento, localizadas nos campi de Fortaleza e interior do CearÃ. Os dados revelaram que, de modo geral, os docentes possuem boa Qualidade de Vida no Trabalho da UFC. Conceituam QVT como bom relacionamento, respeito, satisfaÃÃo, autonomia, bem-estar, seguranÃa, infraestrutura e tranquilidade. NÃo relevaram, diretamente, os rendimentos à obtenÃÃo de QVT, mas ressaltam que a remuneraÃÃo nÃo à suficiente para lhes satisfazer as necessidades pessoais. Sobre sua nÃo-inserÃÃo nos programas e projetos psicossociais e culturais que a UFC oferece, apresentam alguns argumentos, como a falta de conhecimento e a ausÃncia de programas e projetos especÃficos para docentes. / The Quality of Life at Work (QLW) is more and more a reason for concern and occupation of researchers who are interested in understanding what, in fact, is the absence or poor quality of life in the routine of working people, no matter whether they are linked to other public bodies or private initiative. Using a model for identifying levels of Quality of Working Life already validated â The Walton Model - This study aimed to provide, along with the professors of the Federal University of Cearà (UFC), the level of QLW they have. Similarly, we sought to understand the reasons that lead to not getting inserted into the programs and psychosocial as well as cultural projects promoted by the Department of Human Development (DHD) of the Superintendence of Human Resources of the UFC. For so, we carried out a descriptive research through an online questionnaire with simple causal probability sample consisting of 120 professors of that institution, in the various areas of knowledge, located in the campuses of Fortaleza and the state of CearÃ. The data revealed that, overall; teachers have good Quality of Working Life at the UFC. The QLW is conceptualized as good relationship, respect, satisfaction, autonomy, welfare, security, infrastructure and tranquility. They did not show directly the interest to obtain QLW, but they pointed out that the pay is not enough for them to meet personal needs. Concerning his lack of insertion in programs and projects that the psychosocial and cultural UFC offers, they present some arguments, such as lack of knowledge and absence of specific programs and projects for teachers.

This thesis deals with corporate sport in all its forms. The aim is to monitor the development and the status of corporate sport especially in Europe, its impact on employees and what benefits it brings for businesses and society. The status of sport in the Czech corporate environment was examined in the practical part of this work through structured interviews and group discussion. The practical part mainly focuses on the impact of sport on corporate business climate, teamwork, motivation and health condition of employees. Recommendations for corporate practice are formulated in the conclusion. The author considers the mapping of the current situation in this area of employee care and a survey regarding employers view to be the main contribution of this paper.

The Item response Theory and its Application in the Sociology Abstract The focus of this master's thesis is an item response theory, a modern methodological approach, which models a relationship between a latent variable and measured responses to the particular item. A theoretical introduction, which explains fundamentals of the theory, is followed by a comparison with the classical test theory and suggestions of its possible applications in a field of sociology. The thesis is completed with an illustrative example using real data to evaluate an instrument for measuring subjective quality of working life in the framework of item response theory. Keywords: Item response theory, scale, reliability, model, subjective quality of working life

As seguintes hipóteses foram testadas neste estudo: (H1) após o controle das variáveis sócio-demográficas e profissionais, a adição do estresse ocupacional, da ansiedade e da depressão irá contribuir de forma expressiva para a redução da medida da Qualidade de Vida no Trabalho (QVT); e (H2) após o controle das variáveis sócio-demográficas e profissionais, da presença de ansiedade e depressão, a adição do senso de coerência (SC) irá contribuir de forma expressiva para aumentar a medida de QVT. O objetivo do estudo foi avaliar a QVT, o perfil de saúde física e mental, a presença de estresse ocupacional e o SC entre profissionais de enfermagem lotados no Bloco Cirúrgico (BC). Trata-se de um estudo observacional, descritivo e correlacional, tipo corte transversal do qual participaram 211 trabalhadores de enfermagem. A coleta de dados foi realizada por meio de seis instrumentos: caracterização sócio-demográfica e profissional, Escala Visual Analógica para QVT, Job Stress Scale (versão resumida), Escala Hospitalar de Ansiedade e Depressão (HADS), instrumento derivado do Questionário Nórdico para Distúrbios Músculo-esqueléticos e o Questionário de Senso de Coerência de Antonovsky (QSCA). Os instrumentos escalares obtiveram de forma geral valores aceitáveis para o alfa de Cronbach. O alfa de Cronbach das dimensões da Job Stress Scale variou de 0,54 a 0,75. A HADS-Ansiedade obteve alfa de Cronbach igual a 0,79 e a HADS-Depressão 0,77, enquanto o QSCA obteve consistência interna de 0,87. Quanto à caracterização dos participantes, a maioria era de auxiliares de enfermagem (62,6%), do sexo feminino (86,7%), casados (54,0%), com idade média de 40 anos. O tempo médio de atuação nos Blocos Cirúrgicos foi de 9,3 (D.P.=8,0) anos. Quanto à avaliação da QVT para o total da amostra, obtivemos média de 58,9 (D.P.=27,7), intervalo possível de zero a 100, demonstrando uma avaliação moderada para essa medida. O estresse ocupacional, obteve valor médio para as suas dimensões (Demanda, Controle e Apoio Social) de 14,8 (D.P.=2,4), 16,5 (D.P.=2,3) e 18,7 (D.P.=2,8), respectivamente. Dentre os participantes, 115 (54,5%) encontravam-se no grupo de exposição intermediária ao estresse ocupacional. Quanto à avaliação da ansiedade e da depressão, obtivemos média para a medida de ansiedade de 6,3 (D.P.=3,7) e para a medida de depressão de 5,2 (D.P.=3,3), em um intervalo possível de zero a 21. Constatamos também que, dentre os profissionais de enfermagem, 66 (31,3%) apresentavam sintomas de ansiedade e 51 (24,2%) sintomas de depressão. As maiores prevalências anuais de distúrbios osteomusculares foram encontradas na região inferior das costas (n=82; 38,9%) e na região dos ombros (n=80; 37,9%). A média do QSCA para os 203 profissionais de enfermagem que responderam esse instrumento foi de 144,6 (D.P.=22,6), em um intervalo possível de 29 a 203. A medida de QVT obteve associação estatisticamente significante com as variáveis tipo de instituição (p=0,003), renda mensal (p=0,006), opção pelo local de atuação (p=0,01), presença de estresse ocupacional (p=0,001), presença de ansiedade (p=0,008), de depressão (p=0,05) e de distúrbios osteomusculares na região dos ombros (p=0,00), região lombar (p=0,00) nos últimos 12 meses e na região lombar nos últimos sete dias (p=0,01). A medida do SC obteve associação estatisticamente significante com o tipo de instituição (p=0,03), a presença de duplo vínculo empregatício (p=0,00), renda mensal (p=0,01), a presença de estresse ocupacional (p=0,029), a presença de ansiedade (p=0,000) e de depressão (p=.0,000). Confirmamos neste estudo que a adição do estresse ocupacional e dos transtornos de humor contribuiu para diminuir a QVT entre os profissionais de enfermagem dos BC, porém não confirmamos que a adição do SC poderia contribuir satisfatoriamente para aumentar a QVT destes trabalhadores. / The following hypotheses were tested in this study: H1- after controlling for sociodemographic and professional variables, adding occupational stress, anxiety and depression will meaningfully contribute to reduce the measures of Quality of Working Life (QWL); and H2 after controlling for socio-demographic and professional variables, anxiety and depression, adding sense of coherence (SOC) will contribute to increase the QWL measure. This observational, descriptive, correlational and cross sectional study aimed to evaluate QWL, the profile of physical and mental health, the presence of occupational stress and SOC among nursing professionals working in surgical settings (BC). In total, 211 nursing professionals participated in this study. Six instruments were used for data collection: socio-demographic and professional characterization, Visual Analogue Scale for QWL, Job Stress Scale, Hospital Anxiety and Depression Scale (HADS), Standardized Nordic Questionnaire and Antonovskys Sense of Coherence (SOC) Scale. In general, the scales obtained acceptable values for Cronbachs Alpha, which varied from 0.54 to 0.75 on the Job Stress Scale. HADS-Anxiety obtained 0.79 and HADS-Depression 0.77 for Cronbachs Alpha, while the SOC reached an internal consistency score of 0.87. Among the participants, most were nursing auxiliaries (62,6%), female (86,7%) and married (54,0%), with average age of 40 years. The average time of work at the BC was 9.3 (S.D.=8.0) years. Regarding assessment of QWL, the average score obtained for the total sample was 58.9 (S.D.=27.7), in a possible range from zero to 100, showing that workers were fairly satisfied with their quality of life at work. The dimensions (Demand, Control and Social Support) of occupational stress obtained mean scores, i.e. 14.8 (S.D.=2.4), 16.5 (S.D.=2.3) and 18.7 (D.P.=2.8), respectively. Among the participants, 115 (54.5%) were in the group of intermediate exposition to occupational stress. Regarding evaluation of anxiety and depression, the average anxiety score was 6.3 (S.D.=3.7) and average depression 5.2 (S.D.=3.3), in a possible range from zero to 21. It was also shown that, among nursing professionals, 66 (31.3%) presented symptoms of anxiety and 51 (24.2%) symptoms of depression. The highest annual prevalence of musculoskeletal disorders was found in the lower back region (n=82; 38.9%) and in the region of the shoulders (n=80; 37.9%). The SOC score for the 203 nursing professionals who answered this instrument was144.6 (S.D.=22.6), in a possible range from 29 to 203. The QWL measure showed a statistically significant association with the variables kind of institution (p=0.003), monthly income (p=0.006), choice of place of work (p=0.01), presence of occupational stress (p=0.001), presence of anxiety (p=0.008), depression (p=0.05) and musculoskeletal disorders in the region of the shoulders (p=0.00), lumbar region (p=0.00) in the last 12 months and in the lumbar region in the last seven days (p=0,01). The SOC score presented a statistically significant association with kind of institution (p=0.03), having a second job (p=0.00), monthly income (p=0.01), presence of occupational stress (p=0.029), presence of anxiety (p=0.000) and depression (p=0.000). The study reasserted that adding occupational stress and mood disorders contributed to a decrease in QWL among nursing professionals in BC, although it was not confirmed that the addition of SOC could contribute to increase these workers QWL.

Este estudo tem como objetivo geral identificar as percepções de qualidade de vida no trabalho de professores de inglês utilizando-se o modelo de competências para a Gestão de Qualidade de Vida no Trabalho e a Abordagem Biopsicossocial.Foi realizado um estudo exploratório descritivo, com a idéia de tornar o fenômeno em questão familiar. O trabalho caracterizou-se como descritivo, buscando, desta maneira, identificar as variáveis que determinam os critérios de Qualidade de Vida no Trabalho na percepção dos professores. Foi utilizada a pesquisa survey, que pode ser descrita como a obtenção de dados sobre características, ações ou opiniões de determinado grupo de pessoas, por meio de um questionário. Os respondentes da pesquisa foram 91 professores de inglês, compondo uma amostra não-probabilística. Os resultados mostraram que esses professores percebem a qualidade de vida no trabalho de forma positiva, encontrando deficiência nas questões de saúde e carreira. Concluiu-se que, embora os professores de inglês demonstrem uma percepção positiva dos itens de qualidade de vida no trabalho, os resultados refletem a necessidade que as organizações têm em possuir estratégias bem definidas, pois a gestão de pessoas é prejudicada quando isso não ocorre, trazendo conseqüências no longo prazo por ações que são tomadas no curto prazo, ou seja, a gestão de carreira deve ser tratada de forma estratégica, pois a sua ausência tem afetado parte do processo de ensino, prejudicando a saúde do profissional. / The study investigated the perceptions of Quality of Working Life in the English teacher’s activities, based on the competency model for the Quality of Working Life and the Biopsychosocial Approach. It was conducted an exploratory and descriptive study, so that new ideas could be discovered through this investigation. The method chosen was the survey research, getting data about characteristics, actions and opinions within a group of people, using a questionnaire. Ninety-one English teachers attended this survey, representing a nonprobabilistic sample. The results showed that these teachers perceive positively the quality of working life, having problems in health and career matters. It was concluded that, although the English teachers demonstrate a positive perception in the quality of working life items, the results reflect the need organizations have in establishing strategies. When it doesn’t happen, it is harmful to People Management, bringing consequences in the long term. The lack of a career plan has affected part of the teaching process, causing physical diseases to the professional mentioned.

Organizations spend significant amounts of money to address low job satisfaction. As much as 16.5% of an organization's pretax income is lost due to employee withdrawal behaviors, with 27% of that amount associated with turnover. Building on the quality of working life theory, this single-site case study took place at a for-profit university located in the Midwest United States to understand the role that work-life balance programs play in employee job satisfaction. The population consisted of 6 front-line admissions managers, as that population was appropriate for understanding the work-life balance strategies college officials use to improve the job satisfaction of admissions representatives. The data collection process consisted of semistructured interviews, a review of observational field notes, and a review of employee surveys. Based on methodological triangulation of the data sources and analysis of the data, 3 emergent themes were identified. Participants indicated that both autonomy and flexibility contributed to employee job satisfaction, which the quality of working life theory and existing research on the subject supports. Participants also indicated that the manager-employee relationship was fundamental to improving job satisfaction, which was a finding outside of the scope of the conceptual framework used in the study. Social change implications include improving policy makers and business leaders' understanding of the role that work-life balance plays in job satisfaction. Employees will also find the results of this study informative when attempting to understand how work-life balance programs may contribute to the level of satisfaction they experience with their jobs.

No description available.

檢視現今戶政機關的生態吾人當可發現戶政人員的流動性高，無法留任優秀之人才，此間接地影響了為民服務的品質與效率。若能藉由瞭解戶政人員對工作生活品質的知覺為何，進而瞭解其與組織承諾的關聯性，並採取相關的管理作為，必能強化戶政機關人力資源運用的效能。為求創造高品質的服務態度，以順應顧客導向的潮流，打造充滿活力與競爭力的戶政機關，故進行本研究。 本研究係以臺北市政府所屬各區戶政事務所之在職人員為問卷調查對象。除應用文獻探討法，建構本研究架構與研究假設，並採用問卷調查法，以內容包含工作生活品質量表、組織承諾量表與戶政人員基本資料等三部分之問卷為研究工具，採普查方式實施問卷測試，問卷總共發出679份，實際回收542份，問卷回收率為80％，有效問卷為480份。分別以描述性統計分析、t檢定、單因子變異數分析、雙因子變異數分析、皮爾森積差相關、多元逐步迴歸分析等方法，敘寫分析結果與結果驗證，據以提出結論與建議。 本研究發現，在工作生活品質方面：以「人際關係及參與感」、「工作內容及尊榮感」等構面的知覺滿意度最高；在組織承諾方面：以「努力承諾」構面的程度最高；在個人屬性方面：對於工作生活品質的滿意度與組織承諾的程度上，男性均高於女性；已婚者均高於未婚者；薦任職務編制者均高於委任職務編制者；行政人員均高於後線業務人員及櫃檯服務人員；主管人員均高於非主管人員。工作生活品質及其「人際關係及參與感」、「公平性」、「工作內容及尊榮感」、「工作環境」、「俸給福利」等五個構面均與組織承諾有顯著相關性。對於組織承諾的預測方面，一般而言，以「工作內容及尊榮感」的預測力最佳，其次依序為「工作環境」、「人際關係及參與感」及「俸給福利」。 戶政人員的工作生活品質確實會影響其對組織之承諾，且工作生活品質滿足感與組織承諾呈正向關係，即工作生活品質滿足感愈高者，其組織承諾亦愈高。因此，建議戶政機關採取適當的管理作為，藉由提升工作生活品質知覺程度，使戶政人員認為在戶政機關服務是一項正確選擇，值得為戶政機關付出心力，且以身為戶政人員的一份子為榮，願意繼續留在戶政機關服務。 / Examining the environment of today’s household registration office, we concluded that the turnover of household registration officers has effects on quality and efficiency of the civil service indirectly. If we can understand household registration officers’ perception of the quality of working life, we will be able to comprehend its connection to organizational commitment and take relevant management actions so as to strengthen the human resources efficiency of household registration office. For creating high quality service attitude to customers and following the customer-oriented trend, the purpose of this study is to establish a dynamic and competitive household registration office. The subjects of the study were employees in every household registration offices of Taipei City Government. Besides using literature review to construct research framework and hypotheses, this study adopted survey techniques as a research tool with questionnaire that contained scales of quality of working life and organizational commitment, and basic information of household registration officers. With the method of general census, 679 copies of questionnaire were mailed; after retrieving 542 copies, we had a return rate of 80% with effective questionnaires of 480 copies. Descriptive statistics analysis, t- test, one-way ANOVA, two-way ANOVA, Pearson’s product-moment correlation and multiple stepwise regression analysis were used for analyzing the data, verifying the results and consequently addressing the conclusions and suggestions. This study found that employees perceived the most satisfaction in the aspects of “interpersonal relationship and participation” and “job description and sense of honor” in quality of working life; and exhibited the highest level in the aspect of “hard-working promises” in organizational commitment. As to personal attributes: for the satisfaction of quality of working life and the level of organizational commitment, males were higher than females; married were higher than unmarried; the ones with recommended appointment position were higher than with ordinary appointment position; administrative staffs were higher than duty executives and staffs at counters; managers were higher than non-management personnel. There are significant correlation among organizational commitment, quality of working life and five aspects of “interpersonal relationship and participation”, “fairness”, “job description and sense of honor”, “work environment”, “wage and benefits”. As to the projection of organizational commitment in general, “job description and sense of honor” ranks the first, followed with “work environment”, “interpersonal relationship and participation” and “wage and benefits”. Quality of working life for household registration officers indeed has effects on their organizational commitment; and moreover, there is positive correlation between quality of working life and organizational commitment, that is, the more they are satisfied with quality of working life, the more they make commitment to the organization. Thus, we recommend that the household registration office shall adopt appropriate management actions by promoting the perception of quality of working life to convince the household registration officers that their decision to work here is a wise one; to encourage them it is worthy of devoting time and energy on the job; to assure them it is a privilege as part of the household registration officers and finally keep and retain them in the household registration office.

Submitted by Aelson Maciera (aelsoncm@terra.com.br) on 2017-08-28T19:04:45Z No. of bitstreams: 1 DissKBM.pdf: 2219600 bytes, checksum: 4e46bc25cea9a368999b11dcc4a15635 (MD5) / Approved for entry into archive by Ronildo Prado (bco.producao.intelectual@gmail.com) on 2017-11-28T14:22:00Z (GMT) No. of bitstreams: 1 DissKBM.pdf: 2219600 bytes, checksum: 4e46bc25cea9a368999b11dcc4a15635 (MD5) / Approved for entry into archive by Ronildo Prado (bco.producao.intelectual@gmail.com) on 2017-11-28T14:22:16Z (GMT) No. of bitstreams: 1 DissKBM.pdf: 2219600 bytes, checksum: 4e46bc25cea9a368999b11dcc4a15635 (MD5) / Made available in DSpace on 2017-11-28T14:29:54Z (GMT). No. of bitstreams: 1 DissKBM.pdf: 2219600 bytes, checksum: 4e46bc25cea9a368999b11dcc4a15635 (MD5) Previous issue date: 2017-02-14 / Não recebi financiamento / The deployment of programs relative to quality of working life (QWL) in the public sector is increasing, emphasazing the concern with the employees in the professional and personal aspects. This essay recognized the relevance of QWL and its actions in these organizations and analyzed the quality of working life programs (QWLP) in three public universities in the geographic area DRSIII-Araraquara. To achieve this, it was made a multicase study to understand the management of QWL e how QWLP are evaluated. For a better comprehension of the QWL and QWLP, it was presented a theoretical material about the issues and themes that involve its main concepts and approaches, the relevant legislation, the QWL programs and its respective evaluation strategies, furthermore, the QWL was showned in the public sector context. It was used a theoretical, empirical, descriptive and explanatory metodology with documental analysis and field research. This Project was approved by the Comitê de Ética em Pesquisa – CEP/UFSCar (Opinion n° 1.613.134/2016). The results and discussion were systematized with the identified particularities in the three investigated cases, followed by the perceptions of QWL and the characterization of each program (management, evaluation, actions and developed activities). It is indicated that the studied programs have their own characteristics (program initiative, motivations, the targetting, as well as the strategies used in the management and evaluation) according to institutional guidelines and demands. In the end, it is presented some suggetions for deployment or improvement of the QWLP in the public sector ruled by empirical and theoretical evidences. / A implantação de programas relativos à qualidade de vida no trabalho (QVT) no setor público é cada vez mais comum, evidenciando a preocupação com os servidores nos aspectos profissionais e pessoais. Reconhecendo a relevância da QVT e suas ações nestas organizações, este trabalho analisou o programa de qualidade de vida no trabalho (PQVT) em três instituições públicas de ensino superior da região geográfica DRSIII-Araraquara. Para isso, foi realizado um estudo multicaso para compreender a gestão da QVT e como os PQVT são avaliados. Para um melhor entendimento sobre a QVT e PQVT, foi apresentado um material teórico acerca das questões e temas que envolvem seus principais conceitos e abordagens, as legislações pertinentes, os programas de QVT e suas respectivas estratégias de avaliações, além de expor sobre a QVT no contexto do setor público. Utilizou-se metodologia teórico-empírica, descritiva e exploratória, com análise documental e pesquisa de campo. Adotou-se procedimentos qualitativos para análise de dados. O Projeto foi aprovado pelo Comitê de Ética em Pesquisa - CEP/UFSCar (Parecer nº 1.613.134/2016). Os resultados e discussão foram sistematizados com as especificidades identificadas nos três casos investigados, seguido das percepções da QVT e a caracterização dos respectivos programas (gestão, avaliação e ações e atividades desenvolvidas). Aponta-se que os programas estudados têm características próprias (iniciativa do programa, motivações, eixo norteador, bem como nas estratégias empregadas na gestão e avaliação) de acordo com diretrizes e demandas institucionais. Apresenta-se ainda algumas sugestões para a implantação e/ou aprimoramento de PQVT no setor público pautadas em evidências empíricas e teóricas.

Made available in DSpace on 2016-12-01T19:18:51Z (GMT). No. of bitstreams: 1 Elaine.pdf: 1534705 bytes, checksum: 6845f69794f380d9b63fb69aded8128e (MD5) Previous issue date: 2011-07-08 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This research is to ascertain a new issue in the study area of Administration. This exploring study aims to make the relations between the study of instrumental rationality, substantive rationality and quality of working life. Instrumental rationality, a kind of rationality attributed to the behavior of organizations since its organ origin, which means an instrument in search of results and goals, for which the purposes are present through intermediary ways that can be materials or diverse resources in the search of the highest financial results, a profit according to their marketing relations. Substantive rationality, another type that is linked to human affairs, social, or values held by the human essence. Quality of Working Life is a way to evaluate the working conditions that promote greater satisfaction and fulfillment to the worker. This study, with a quantitative and qualitative approach and with descriptive, exploratory and interpretive nature, investigated the perception of a sample of 110 individuals who work in areas belonging to the Technical Board of an electricity distributor organization in Florianópolis - SC. The results expose that the greatest need for workers so they can meet their satisfaction and fulfillment at work are: professional recognition, fair wages and compatible with their needs of life, higher ethics and justice in the actions and decisions of managers and team work. The annoyances that have most jumbled the capacity of enjoying the benefits of personal and professional fulfillment at work are: great political interference in technical decisions and professional recognition, and also the lack of growth prospects and improvements in career has brought dissatisfaction with their work. Before the conducted relations, it is possible to infer the propositions that the dominance of instrumental rationality can impair the improvement of quality of working life and that the balance with the presence of elements of substantive rationality, such as autonomy, ethical judgments and emancipatory values, can improve the conditions and generate improvements in the workplace / Esta pesquisa vem averiguar uma questão nova na área de estudos da Administração. O trabalho investigativo tem o objetivo de fazer as relações entre o estudo da racionalidade instrumental, racionalidade substantiva e qualidade de vida no trabalho. Racionalidade instrumental, um tipo de racionalidade atribuída ao modo de comportamento das organizações desde a sua origem organ que significa um instrumento em busca de resultados e objetivos, os quais os fins se fazem presente por meios intermediários que podem ser materiais ou recursos diversos na busca dos mais altos resultados financeiros, um lucro em função das relações mercadológicas. Racionalidade substantiva, outra tipologia que está atrelado às questões humanas, sociais, ou seja, valores defendidos pela essência humana. Qualidade de Vida no Trabalho é a maneira de avaliar as condições de trabalho que favoreçam maior satisfação e realização ao trabalhador. Este estudo, com uma abordagem quantitativa e qualitativa e com natureza descritiva, exploratória e interpretativa, investigou a percepção de uma amostra de 110 indivíduos que trabalham em áreas pertencentes à Diretoria Técnica de uma organização distribuidora de energia elétrica no município de Florianópolis SC. Os resultados revelam que as maiores necessidades dos trabalhadores para que possam atender a sua satisfação e realização no trabalho são: reconhecimento profissional, salário justo e compatível com suas necessidades de vida; maior ética e justiça nas ações e decisões dos gestores e na equipe de trabalho. Os incômodos que mais tem atrapalhado a capacidade de desfrutar dos benefícios da realização pessoal e profissional no trabalho é: grande interferência política nas decisões e reconhecimento profissional técnico; e, além disso, a falta de perspectiva de crescimento e melhorias na carreira tem trazido insatisfação com o seu trabalho. Perante as relações efetuadas podem-se chegar às proposições de que a predominância da racionalidade instrumental pode prejudicar a melhoria da qualidade de vida no trabalho, e que o melhor equilíbrio com a presença dos elementos da racionalidade substantiva, como: autonomia, julgamento ético e valores emancipatórios podem aprimorar as condições e melhorias no ambiente de trabalho