Validerat; 20101217 (root)

Validerat; 20101217 (root)

LKAB uses personality tests in the recruitment process in order to predict how candidates will act in given situations in their future work as a production manager. The company uses the Temperament and Character Inventory (TCI) and is dissatisfied with it, since the candidates personality characteristics is experienced differently in the job interview from what the test shows. On behalf of LKAB different personality tests is analyzed and compared to LKAB's requirements for production managers. Data was collected by interviews with HR- advisors at LKAB for production manager personality characteristics, the recruitment process, and the problem area. Based on the company's specifications for production managers the personality tests Gordon Personal Profile Inventory, NEO Personality Inventory-Revised, Hogan Personality Inventory, Sixteen Personality Factor and the Temperament and Character Inventory have been compared through a literature study.The results show that Gordon Personal Profile Inventory and NEO Personality Inventory-Revised were relevant to identify and predict candidates’ suitability as a production manager. Keywords: TCI test, personality test, leader recruitment, recruitment process / Validerat; 20121119 (global_studentproject_submitter)

Validerat; 20111020 (anonymous)

Validerat; 20101217 (root)

Validerat; 20101217 (root)

<p>Validerat; 20101217 (root)</p>

<p>Validerat; 20101217 (root)</p>

Non-Profit Organizations (NPO), also called the third sector, are organizations that do not aim to generate revenue and, as the name suggests, profit making is not their goal. However, like any other organization, they have expenses to cover in order to reach their goals. Thus, these organizations have to focus on fund-raising besides the main goals of the organizations. In order to make money, these organizations have to conduct marketing communications. Hence, NPOs marketing communication involves objectives and tools. Iranian NPOs have been active in the last couple of years and they used fund-raising activities in order to attract public funds. They majorly focus on public and social problems and their main aim is to increase public awareness and help people of the society in particular ways. After reviewing the previous studies in the marketing communication, we have come up with the topic, which focuses on the marketing communications of NPOs in Iran. The main goal of this study is to find out the marketing communication objectives and tools of NPOs in Iran. We have used a case study approach in our qualitative research method and our study was conducted on two major NPOs in Iran. After analyzing the collected data, we have come up with the final conclusions. Our study reveals that NPOs main objective is fund-raising and variety marketing communication tools are used by NPOs in order to attract funds. To do so, the NPOs use both digital and traditional marketing communication tools. / <p>Validerat; 20160607 (marikav)</p>

The hospitality and tourism industry is a progressively important part of the all countries because of its effect on economy. One of the important factors regarding this industry is the importance of employees’ impact on service quality, raising income and satisfying guests. Also this industry is known for its high rate of turnover. In hotels guests interact directly with hotel staff and usually it starts from reservation and front desk departments, so that the front office personnel play an important role of making the first picture of hotel in guests' mind. The purpose of this study is to find the factors, which lead an employee to make a decision of leaving a hotel front desk. The data in this study is collected in qualitative format, using semi-structured interviews to gather information. Since the purpose of this study is to understand managers’ point of view, all the interviews were taken from managers. General managers, human resource managers and front desk managers were selected from all 5 star hotels in Tehran to be interviewed. The finding of this thesis indicates that all eight presented factors in frame of reference are true in 5 star hotels in Tehran. Also there are other indicators such as marriage, different work shift schedule, not having related academic background, immigration and starting family business. / <p>Validerat; 20160607 (marikav)</p>