Burnout can occur in any occupation and is a risk in the modern world of work. The objective of the study was to investigate how burnout, coping and sense of coherence are related and influence each other in an engineering environment. A Cross-sectional survey design was used in this descriptive study. The convenience sample consisted of 118 engineers and scientists at various levels in a global engineering organisation that is based in South Africa. The Maslach Burnout Inventory (MBI), Coping Orientations to the Problems Experienced (COPE) and Sense of Coherence (SOC) questionnaires were administered for this quantitative study. A theoretical relationship was proved by means of a literature study and an empirical relationship proved that there is indeed a relationship between the constructs and that focus and venting of emotions as well as SOC are predictors of emotional exhaustion and cynicism. SOC also proved to be a predictor of professional efficacy. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)

School bullying is becoming a problem throughout the world. It is deemed necessary that schools become safer environments for teaching and learning to take place. This study focused specifically on the impact of bullying, educationally and psychologically, on primary school learners. In the literature review conducted, research studies showed that learners were clearly affected by bullying. An empirical investigation, which included four individual sessions and a focus group session, was undertaken to determine what the effects of bullying were on the victims. Transcriptions were made of all the interviews and the data was then analysed to determine what the main themes were. The investigation concluded that bullying does affect learners educationally and psychologically. Based on the results, guidelines were provided for schools, parents, educators and the Department of Education. / Psychology of Education / M. Ed. (Guidance and Counselling)

One of the greatest challenges facing the clothing industry worldwide, including South Africa is to provide well fitting garments to a broadly defined target population (Ashdown, Loker & Rucker 2007:1; Schofield, Ashdown, Hethorn, LaBat & Salusso 2006:147). Yu (2004:32) further states that from the consumers’ perspective, physical and psychological comfort as well as appearance play an important role in determining a well fitting garment and these are most likely to be shaped by the individual’s personal values. According to Kaiser (1998:290), personal values refer to standards or principles that guide an individual’s actions and thoughts that help to define what is important by guiding one’s choices or preferences of how the garment should fit. Hence garment fit and the subsequent appearance serves as a personal expression, communicating some personal values to others (Kaiser 1998:290) that can be achieved through the fitting of the garment. When female consumers encounter garment fit problems either through body shapes, garment sizing or garment size label communication, an emotional experience may result due to the failure to attain the personal values they are aiming to uphold or achieve. Cognitive appraisal theory of emotions is one of the theories among others that attempts to understand why people experience emotions. Lazarus (2001:55) defines cognitive appraisal theory of emotions as a quick evaluation of a situation with respect to one’s wellbeing. The answers to these evaluations directly cause the emotions experienced by a person. Since clothing can be used to express personal values to others (Kaiser 1998:146), the social standards appraisal dimension which can be one of the evaluative questions in the theory of cognitive appraisal concerning a situation, was the relevant evaluative component which this study focused on. This appraisal dimension evaluates whether the situation, in this case the negative experience of an ill-fitting garment affects what the consumer aspires to achieve socially through garment fit. Numerous studies such as Horwaton and Lee (2010); Pisut and Connell (2007) and Alexander, Connell & Presley (2005) on the garment fit problems from a consumer’s perspective have mostly been conducted in developed countries with limited research focusing on the consumers and their emotional experiences with garment fit. Understanding the factors that contribution to the garment fit problem currently being faced by female consumers in South Africa is an essential step in creating awareness of how this problem affects female consumers emotionally and the influence it has on their purchasing decisions. The purpose of this study is, therefore, to determine the female consumers’ personal values attributed to garment fit and to identify the emotions resulting from the perceptions of garment fit. This study predominantly employed an exploratory qualitative research approach. Data were collected from a purposive and convenient sample of 62 females from the UNISA – Florida Campus and King David High School in Victory Park in Johannesburg, South Africa through a self-administered questionnaire. Data on the demographic profile that included the ethnicity and age of the participants as well as data on the psychographic profile of the participants concerning frequently patronized clothing retailers, garment fit preferences and self-reported body shapes were collected through closed-ended questions. These data were analysed using the quantitative method of descriptive analysis. In addition to the psychographic profile of the most frequently patronized clothing retailer and garment fit preferences, participants were further requested to provide reasons as to why they mostly patronized the clothing retailer they ranked number 1, and to provide a reason for their preferred garment fit option. Content analysis, a qualitative method, was used to analyse the reasons provided by the participants for both these questions. Content analysis was also performed on additional information on body shape and garment sizing as well as data on garment size label communication. Furthermore, the means-end chain approach through the hard laddering exercises was used to explore and determine the female consumers’ personal values and emotions depicted through the perceptions of garment fit. Data from the hard laddering interviews on body shapes and garment sizing were carefully coded and categorized into attributes, consequences and personal values. Data were presented through the hierarchical value maps (HVMs) which were constructed through the software program Mecanalyst V 9.1. The analysis established that attributes such as quality of garments, various garment styles, availability of sizes, and fashionable styles directed female consumers’ most frequented clothing retailers. These attributes seemed to be aligned with their personal values they seek when shopping for garments. The findings also showed that most female consumers in this study preferred semi-fitting pants, a blouse and garments in general, a reasonable number of the participants preferred tight-fitting pants (31%), and some participants preferred loose-fitting pants, a blouse and garments in general. The specific personal values such as the comfortability of the garment, modesty, cover-up perceived body shape “flaws” and slimming effect which female consumers in this study desire to achieved through clothing also influenced their garment fit preference. With regard to the perceived self-reported body shapes of the participants, the study reflected that the majority of the participants were triangular body shaped. The study further found that female consumers in this study have expectations of how a garment ought to fit their body. Their expectations seem to be shaped by certain personal values such as “confidence”, “freedom” or “look good” which they aspire to achieve through clothing and garment fit. However, due to variations in body shapes, problems of garment sizing they encounter when purchasing ready-to wear garments and the incorrect information communicated on the size labels or the lack thereof, the majority of the female consumers failed to achieve their personal values. As a result mainly negative emotions such as “frustrated”, “sad”, “confused” and “depressed” were expressed by the participants. With regards to the effect of the perceived garment fit on the purchasing decision, the study found that fit of the garment is an important determinant of making a purchase. However, where female consumers in this study showed an interest of purchasing, while aware of some fit problems, the study found that exceptional conditions such as the possibility of altering the garments and design features such as colours that would conceal their perceived “figure flaws, made it easier for them to decide to purchase. The study further highlighted that some participants only purchased their ready-to-wear garment at certain shops where their needs were catered for and only when they had enough time to try-on the garment they intend to purchase instead of relying on the garment sizing and garment size label communication. Where participants indicated they would not purchase a garment with fitting problems, the study found that some female consumers in this study copied the designs of the garments in the clothing retailers and had someone reproduce it for them, whilst a few female consumers refused to purchase a garment whose size label was incorrectly communicated. Lastly the study also revealed that most female consumers thought that body shape, garment sizing and garment size label communication contribute to garment fit problems female consumers are currently facing in South Africa. It is, therefore, recommended that clothing manufacturers consider the various body shapes in their garment charts, know the needs of their target market and also use uniform sizing and size labelling systems that are easily understood by consumers that purchase ready-to-wear garments from retailers in South Africa. / Life and Consumer Sciences / M. Sc. (Consumer Science)

During the past few decades there has been a breakdown in the commitment to long term relationships, with no fault divorce laws making it easier for couples to obtain a divorce resulting in increase in divorce rates. Research has shown that in acrimonious divorces with high levels of conflict children often get caught in the middle of their parents’ enduring battles. These children are often prevented from or encouraged not to have contact with their non residential parent. The term parental alienation is used to describe this phenomenon. A qualitative study focusing on the personal experiences of South African fathers who seem to be victims of parental alienation, will be examined and discussed from the perspective of systems theory. / Psychology / M.A. ( Psychology)

The purpose of this study was to gain an awareness of the behavioural characteristics, physical mannerisms and relational techniques exhibited by young adolescent girls in South Africa who may be susceptible to, or have been traumatised by being bullied. A literature study and an empirical investigation were conducted to establish whether victims of bullying have distinct personality traits, as well as to determine if specific parenting styles affect the vulnerability of their adolescent daughters. The effectiveness of bullying prevention strategies in adolescent relationships was also explored. A questionnaire was developed to ascertain how adolescents perceive victims of bullying. Eight semi-structured interviews using photographs and a cartoon as projective techniques were conducted with victims to gather data and to enrich the findings. This study has demonstrated that international research about victimisation is pertinent to South African children. / Psychology of Education / M. Ed. (Guidance and Counselling)

The overall aim of the present research was to explore what makes leadership behaviour to be perceived or judged as appropriate behaviour by followers and thus as influential on followers. Based on the Relational Models Theory, which postulates four elementary relationships people engage in and defines what motivates and constitutes morally guided behaviour within these relationships, we hypothesised that leadership behaviour is more influential the more its implementation corresponds with the dominant elementary relationship of the leader-follower relationship. More specifically, we hypothesised that leaders are perceived to be more influential when they are in a communal sharing relationship with their followers and demonstrate leadership behaviour based on the moral principle of unity or when they are in an authority ranking relationship with their followers and demonstrate leadership behaviour based on the moral principle of hierarchy. Four experimental studies were conducted to test our hypotheses using a business context (Study 1 and 2) and student context (Study 3 and 4) and presenting these contexts either as a scenario to be imagined (Study 1 and 2) or as a bogus post on Facebook (Study 3 and 4). Although our findings did not support our overall hypothesis, they imply that leaders who are in a communal sharing relationship with their followers or demonstrate leadership behaviour based on unity are relatively more influential. / Psychology / M.A. (Psychology (Research Consultation))

Historically, consumer perceptions towards dairy products have been measured using a rational cognitive approach. However, recent consumer insights suggest that emotions play a dominant role in consumer decision making. The South African dairy industry therefore identified a need to determine emotive reactions to educational messages in addition to the reasons underpinning dairy consumption. Using a mixed method research approach, reactions from 81 South African dairy consumers were obtained, using three different, but interrelated measuring instruments. Descriptive statistics, hierarchical ladder maps and correlation analyses were used to examine emotive and cognitive consumer reaction to a number of generic dairy messages and products. The findings indicate that certain communication messages appear to have a stronger impact on consumers due to specific emotions that these messages elicit. Personal values underpinning dairy consumption decisions were also identified within the context of emotive reactions to the selected dairy products. / Business Management / M. Com. (Business Management)

Organizations in South Africa have been going through a great deal of change in recent years. However, little is known about the effects on employees. This study aimed to ascertain the psychological impact of change on the employees of a large public service organization, the South African Police Service. The findings were contrary to what was expected with the only significant difference between the samples being for anxiety in black managers. Circumstances outside the work situation were the strongest predictors for stress, anxiety and depression. However, factors in the work situation played a more significant role in predicting the variance in stress and anxiety in the second sample. The within group differences were the opposite of what was expected with black managers having higher stress and depression levels than their white counterparts in both samples and higher anxiety levels than both their white and coloured counterparts in the second sample. / Psychology / M.A. (Research Psychology)

Thesis (DSc (Psychology))--University of Stellenbosch, 2007. / Fears are a normal part of development but excessive fears may interfere with daily functioning and may reflect serious anxiety problems. In order to determine whether fears are excessive or not, as well as to implement prevention programmes, an assessment instrument is needed that is socially and scientifically relevant to the context in which the child lives. Furthermore, normative data is necessary in order to understand the concept of fear. The primary aim of the study was to develop a measuring instrument that is scientifically and socially relevant within the South African context. This entailed a qualitative stage where semi-structured interviews were conducted with 40 middle childhood children attending four local primary schools in the Stellenbosch area. These interviews were transcribed and analysed for emerging themes. The emerging themes were then added to the existing Fear Survey Schedule for Children-Revised (FSSC-R). Reliability analyses were conducted on the data obtained by the adapted FSSC-R. Item-total correlations and exploration of the item construct resulted in 23 items being deleted. The remaining items on the scale demonstrated good internal consistency (α = 0,97). The factor structure of the remaining items was explored by means of principal factor analysis with varimax rotation. Various factor solutions were explored and the five-factor solution was found to be the best conceptual fit for the data. The five factors are: Factor I-Fear of Danger and Death, Factor II-Fear of the Unknown, Factor III-Worries, Factor IV-Fear of Animals, Factor V-Situational Fears. The adapted scale is a South African version of Ollendick’s FSSC-R and is referred to as the FSSC-SA. The secondary aim was to determine the content, number, level and pattern of fear of a selected group of middle childhood South African children, living in the Western Cape, based on the results of the South African Fear Survey Schedule for Children (FSSC-SA). This entailed a quantitative stage. The adapted FSSC-R was completed by 646 middle childhood children between the ages of 7 and 12 years, attending four primary schools in the Stellenbosch area in the Western Cape Province. The participants were also requested to complete a biographical questionnaire before they completed the adapted FSSC-R. Culture was defined with respect to the main representative cultural communities in the Stellenbosch area, namely black, coloured and white. The results of the South African fear instrument indicate that the most feared item for the South African children is ‘getting HIV’. The ten most common fears indicate that fears are to a certain extent universal but that some fears also reflect the context in which a child lives. Furthermore the added items also featured among the most fear eliciting items suggest that these items reflect the societal concerns, issues and fears of South African children. Black South African children displayed the highest number as well as level of fear, followed by the coloured South African children and then the white South African children. This was also applicable to the pattern of fear. Gender differences are apparent with respect to number, level and pattern of fears with girls consistently expressing more fears than boys. This applies to all cultural groups. In conclusion, implications of the present study’s results in the South African context as well as shortcomings and recommendations for future studies are discussed.

Thesis (DPhil (Psychology))—University of Stellenbosch, 2007. / Very little is known about the experiences of black children living in poverty in South Africa. This compromises the delivery of appropriate psychological services. This dissertation considers the contribution that psychoanalytic infant observation might make to a needs assessment process within the community psychology paradigm. To date, infant observation has predominantly been used for training psychotherapists and other professionals in Western contexts. The goal of the present project was to conduct a "classical" observation of a mother and child in a lowincome South African community in the first year of the infant's life, in order to ascertain what kind of description it would yield. The question was whether such a description is useful for the needs assessment process, and ultimately, whether infant observation is a viable tool for psychologists working in low-income communities in South Africa. The study was set in a poor, semi-rural, so-called coloured township in the Western Cape. The data were analysed using an intersubjective psychoanalytic lens and a social constructionist grounded theory approach. In overview, the findings relate to two main areas, namely a) the nature and content of the resultant description, and b) the effect of the process. The analysis of the case material showed that the observation produced an extremely detailed account of the experience of poverty and oppression, involving the way in which it influences all relationships, including the one between mother and child. The knowledge gained offers clear pointers to the kind of intervention that would benefit the particular infant in the present study, and potentially other infants in vulnerable social contexts as well. One surprising outcome was the extensive way in which the observation functioned therapeutically for the whole family. It is therefore concluded that infant observation can provide a very rich contribution to low-income communities on a number of levels, if it is able to make both the theoretical and practical adjustments needed. It is thus argued that it is necessary to look at infant observation in more critical ways, both in terms of how it has traditionally been conceptualised and how it is and can be applied across all contexts.