À la lumière des connaissances théoriques actuelles, cette recherche-action est centrée sur un projet dans lequel les apprenants à l'Université Nationale –Palmira ont la possibilité d'améliorer leur interlangue en anglais. Notre hypothèse principale est la suivante : en adoptant l'approche par tâches, les activités d‘enseignement / apprentissage seraient plus efficaces dans le programme de formation en L2. En fait, l‘acquisition des connaissances pour l‘interaction langagière orale et la compréhension des textes scientifiques dans les cours de la L2 aidera ces apprenants à développer des compétences pour interagir dans des situations de la vie réelle, mais aussi à acquérir les "savoirs" et les techniques pour extraire les informations contenues dans les textes écrits scientifiques. Cette hypothèse a été validée par la réalisation d'une expérience d‘enseignement / apprentissage. D‘autres hypothèses secondaires ont cherché à obtenir des informations sur les besoins, attentes et attitudes aussi bien des apprenants que des enseignants de la formation institutionnelle en anglais. Nous souhaitons que cet apport permette à notre université de s‘engager dans un processus d‘innovations pédagogiques où les apprenants adoptent une posture plus responsable concernant l‘apprentissage d‘une L2. / In the light of current theoretical knowledge, this action-research focuses on a project in which learners at the National University –Palmira have the opportunity of improving their inter-language in English. Our main hypothesis is that by adopting the task-based approach, L2 learning would be more efficient. It is inferred based-learning activities will help them to develop ways of obtaining knowledge and strategies to interact in real-life situations, and techniques to extract information from scientific written texts. This hypothesis has been validated through the realization of teaching / learning practices. Some secondary hypotheses to establish learners‘ and teachers‘ needs, expectations, goals and attitudes of formal training in English were also verified in this action-research. We hope this contribution may lead our university to adopt pedagogical innovative practices in which learners feel more concerned and involved in acquiring a second language.

Cette thèse se propose de démontrer combien un apprentissage hybride en «Ticéitude» (notion que nous avons inventée) peut être source de progrès, de motivation et d’autonomie et aussi de développer l’autotélisme des professeurs et des apprenants, c’est-à-dire une notion de bien être quand on apprend ou quand on enseigne.L’éducation est en train de prendre un tournent de son histoire grâce au numérique. On voit apparaître de nouvelles approches innovantes un peu partout dans le monde. Le défi est de pouvoir améliorer la qualité des apprentissages. Dans l’enseignement des langues et du FLE en particulier, le défi est de taille car il s’agit à la fois de suivre les curriculum en place et d’inventer de nouvelles approches sans choquer les uns ou effrayer les autres. Le modèle que nous avons mis en place et que nous appelons «Ticéitude» s’inscrit dans le nouveau paradigme de l’apprenance et d’un enseignement des langues humaniste. La «Ticéitude» permet de tisser des liens dans le cadre d’un environnement pédagogique riche et diversifié. Il s’agit d’un modèle socio-constructiviste humaniste qui favorise l’apprentissage collectif ou collaboratif; ainsi renforçant la motivation et l’autonomie des apprenants dans un contexte australien, suivant ainsi les différents curriculum de ce pays. L’approche hybride s’est vite imposée à nous comme un modèle à la fois contemporain mais aussi futuriste car elle permet un apprentissage renforcé, voire accéléré. Nous visons dans une société cognitive du réseautage où on peut apprendre ce qu’on veut, quand on le veut individuellement ou avec les autres. La notion de professeur est en train de changer car nous devenons de plus en plus des «coach» ou des «facilitateurs pédagogiques». Le dispositif que nous avons mis en place permet l’apprentissage quand on a envie de le faire, mais avec le guidage du professeur. Le professeur devient alors un allié! Il guide, il propose, mais aussi il participe avec les apprenants sur le réseau social mis en place au sein du dispositif que nous avons mis en place. Finalement, la «Ticéitude» implique l’utilisation des TICE mais de manière humaniste afin que les outils numériques puissent prendre toute leur valeur dans un environnement durable propice à l’apprentissage du FLE en Australie mais aussi dans le monde entier. / This thesis aims to demonstrate the effective implementation of a hybrid approach for learning French as a second language with the application of “Ticéitude”, a practical new concept for language learning in the 21st Century. This concept is a process of self-progression that targets the development of autonomy in the learner and for self-motivation, while also developing an autotelic personality, which means a certain “well-being” in the process of learning and teaching. Education is evolving due to today’s fast progress in digital technologies and is changing the course of history. Also because of this fast paced progress, we are currently witnessing new innovative approaches almost everywhere around the world. These challenges imply the importance of improving the quality of learning materials that is made available to the general populace. Our model, which is called Ticéitude, is aimed towards a humanistic approach of learning in the paradigm of “apprenance”. The notion of Ticéitude is to create links in a rich and diversified network. It is based on a socio-constructivist model, which encourages collaborative learning; thus reinforcing the motivation and autonomy of learners. In this instance, the model is based on the Australian context following the different curriculum in the various states and territory of this country. A hybrid approach has been put in place to create accelerated learning, based on the process of self-progression that targets the development of autonomy in the learner and for self-motivation, while also encouraging the development of an autotelic personality. In today’s world, we live in a cognitive society of networking when one can learn whenever or wherever he/she wants. The notion of “teacher” is changing as we focus more about coaching than teaching. The platform, which we created, allows individual learning with the guidance of the coach (teacher); thus teachers becoming more like peers. Teachers provide guidance to the students, suggest new approaches and at the same time participate to the network of a “group focused social learning”. Ticéitude implies the utilisation of new technologies but with a humanistic approach; so those tools are used effectively in a sustainable environment aimed to develop French learning not only in Australia but also around the world.

Availability of internet to a wide audiences has revolutionized how business is performed. Businesses now use e-commerce to trade products and services. The growth of e-commerce has been dramatically rapid among developed countries. Therefore, the adoption of e-commerce platforms is studied in these countries. Meanwhile less attentions has been given to developing countries. Developing countries can take advantage of lessons learned in the developed countries. One of the major success factors of e-commerce platforms in developed countries is improving the usability of e-commerce platform by considering user’s preferences. User preferences can be defined as feelings and attitudes of users for the interface and functional design of the ecommerce platform. This influences user’s decision and behavior. Considering the users preferences within an e-commerce platform enhances user’s satisfaction and increases user’s loyalty to the platform. To evaluate the user preferences a selection of usability factors are usually studied. Avicenna Research Institute (ARI) is currently considering the development of an e-commerce platform. For this ARI is investigating ways to consider users preferences in the design. This study aims to satisfy this goal. In this study previous research are analyzed, user’s preferences are identified, common used e-commerce platforms are investigated, and ARI’s perspective is included in the analysis. Using these information a set of recommendations on how to improve the usability of an e-commerce platform is given. For this task based approaches are used in form of participatory heuristic evaluation and observations. Interview is used to obtain ARI’s perspective on usability. The study has identified ten usability factors affecting the usability of the e-commerce platform based on user’s preferences. These include consistency, learnability, navigability, simplicity, readability, content relevance, supportability, interactivity, credibility, and telepresence. In addition a set of eighty evaluation criteria are presented to evaluate these factors. Using a qualitative approach, the study has analyzed all these factors in a multiple-case study. The analysis includes input from the users in form of observations, comments and questionnaire. This is combined with input from ARI in form of interviews. Finally the study concludes by providing a path for future research.

No description available.

El objetivo que se persigue con esta tesina es mostrar un panorama didáctico efectivo del uso de diversas redes sociales y el correo electrónico para la adquisición del español como lengua extranjera. Se han realizado investigaciones teóricas en diversas fuentes literarias y un estudio empírico que ha arrojado datos interesantes. En este trabajo se exponen diversas aportaciones lingüísticas que dan soporte a nuestras cuatro propuestas didáctias que proponen actividades en las que se pretende la inmersión del alumno en la lengua meta de una manera auténtica y motivadora. A través de este trabajo podemos concluir que el involucrar las redes sociales en las lecciones de ELE con un uso responsable y enfocado, contribuiría a construir un entorno multicultural entre los alumnos que supere las barreras geográficas y culturales del idioma, donde podría fácilmente darse un aprendizaje mucho más efectivo. / The objective pursued with this essay is to show an efficient didactic way of how to use various social networks and e-mail in the acquisition of Spanish as a foreign language. Theoretical investigations have been conducted in various literary sources and an empirical study have been conducted that yielded interesting data. In this essay we describe various linguistic contributions that give support to our four didactic proposals in which we seek the student’s immersion in the target language in anauthentic and motivating way. With this investigation we can conclude that the responsible and focused use of the social networks in the Spanish as a foreign language lessons, contributes to building a multicultural environment among students that overcome the geographic and cultural barriers of language, which could easily make learning more efficient.