Sverige har under de senaste decennierna utvecklats till ett mångkulturellt samhälle. Som sjuksköterska möter vi dagligen situationer där människor, på grund av olika kulturer, har olika syn på hälsa, ohälsa, sjukdom och behandling. Syftet är att beskriva sjuksköterskors upplevelser av att möta och vårda patienter med olika kulturella bakgrunder för att belysa vikten av kulturell kompetens. Studien är en litteraturstudie med en kvalitativ ansats. Totalt valdes sju artiklar som kvalitetsgranskades och användes i resultatet. Resultatet presenteras i fem huvudkategorier och nio underkategorier. Ett genomgående tema i resultatet var att identifiera vilka hinder sjuksköterskor upplevde försvårade vårdrelationen med patienterna som i sin tur påverkade kvalitén på den vård som gavs. I mötet med människor från andra kulturella bakgrunder uppmärksammas behovet av kulturell kompetens. Genom att förstå hur andra människor tänker kan sjuksköterskor tillmötesgå patienten och utforma vården utifrån den enskilda patientens önskningar.

Sverige har gått från ett monokulturellt samhälle till ett mångkulturellt samhälle. En allt större del av Sveriges befolkning består av människor med olika kulturella och etniska bakgrunder. Det senaste decenniet har kombinationen av en åldrande befolkning med varierad etnisk och kulturell bakgrund ställt nytt krav på svensk hälso- och sjukvård. Detta innebär att sjuksköterskor kommer att träffa människor från olika kulturer och med olika vård behov. Med detta i beaktande är det betydelsefullt att belysa vikten av kulturell omvårdnad och kulturkompetens i mötet med patienten. Bakgrund: Patienter med annan etnisk bakgrund kan vara sårbara på grund av de problemen som inträffar när de flyttar till ett nytt land. Kulturella skillnader och språk svårigheter kan vara ett hinder för patienten att söka eller få adekvat vård. Syfte: Att belysa kulturens betydelse i omvårdnadsarbetet. Metod: En litteraturstudie utförs för att kunna besvara syftet. Tio vetenskapliga artiklar har valts ut. Nio av de valda artiklarna har en kvalitativ ansats och en är en blandning av kvantitativ och kvantitativ ansats. Resultat: Sju kategorier identifierades i studien; Språk och kommunikation, Samarbeta med anhöriga, Sjuksköterskan attityder och uppfattningar, Betydelse av utbildning, Vikten av kulturell kompetens inom omvårdnad, Sjuksköterskans yrkesroll samt Patient perspektiv. Slutsats: Resultatet påvisar de berörda kategorier i studierna som har betydelse i vårdande av patienter från annan kultur. Studien fokuserade på att belysa betydelsen av kulturen i omvårdnadsarbetet. De flesta studierna här huvudsakligen berört sjuksköterskorna men i resultat delen lyfts bland annat patientens perspektiv fram vilket uppsatsens författare tycker att det kan bidra till att skapa medvetenhet hos alla hälso-sjukvård personal inom olika områden. / Sweden has changed from a monoculture society to a multicultural society. A big part of the Swedish population today consists of people with different cultural backgrounds. These past decades the combination of the ageing population with different cultural backgrounds has put new demands on the Swedish health sector. This means that nurses today and in the future will meet patients from different cultures and with various health needs. Putting this in consideration it is significant to highlight the importance of cultural care and cultural competence in nursing encounter. Background: Patients with different ethnicity can be vulnerable because of problems they face when they move in the new country. Cultural differences and language barriers can be one of the obstacles for a patient to receive sufficient health care. Aim: The purpose of this study is to illustrate the importance of cultural care and cultural competence and the effects it has in nursing. Method: A literature study is designed to answer the aim of the study. Nine qualitative scientific articles and one article composed of both quantitate and qualitative are selected for the study. Results: seven categories were identified in the study: Communication and language barriers, education, cooperation with relatives, nurse’s attitudes, cultural competence, patient perspectives and nursing profession role. Conclusion: The result demonstrates categories in the studies that are important in caring for patients from other cultures. The study focused on highlighting the importance of culture in nursing. Most studies where about nurses but in the results section highlights include the patient's perspective, which essay writers feel that it can also help create awareness among all health care professionals in various fields.

Some cultures regard pain as a natural part of life compared with the Western culture which believes that pain is something unnatural and that has to be eliminated. Transcultural nursing is a way to learn about and provide culturally fitting and meaningful care to people with different cultures. Tanzania suffers from a lack of qualified health workers due to an increased burden of disease and this affects the quality and supply of effective health services. It has been seen that it is common for patients to get inadequate pain treatment and this results in many different complications. The aim of the study was to describe the nursing care of patients with postoperative pain at a rural hospital in Tanzania. The study was implemented at the Kilimanjaro Christian Medical Centre in Moshi. A qualitative participating observation study with an ethnographic approach was used to collect the data. The data was analyzed by content analysis and resulted in three themes: 1. The role of the nurse, 2. Pain management, and 3. Meeting the patient. The conclusion was that the nursing care around patients with postoperative pain showed an extended collaboration between the nurses and other health care professionals as well as with the patients’ parents. The study further showed that the atmosphere around the patients was positive and calm and that the nurses assessed pain by measuring vital signs and facial expressions.

Att fly från sitt ursprungsland på grund av krig och förföljelser påverkar flyktingars psykiska hälsa. Flyktingar har till stor del varit med om traumatiska händelser som de kan ha ett behov av att dela med sig av till hälso- och sjukvården. Hälso- och sjukvården kan möta krigsdrabbade flyktingar där det kan vara problematiskt att de talar ett annat språk och kommer från en annan kultur. Därför var syftet att belysa flyktingars upplevelser av hälso- och sjukvården. I litteraturstudiens resultat ingick 11 vetenskapliga artiklar som analyserats med hjälp av en innehållsanalys. Det framkom tre huvudteman ur analysen. De namngavs till Språkliga barriärer, Kulturella faktorer och Varierande förtroende för hälso- och sjukvården. Sjuksköterskan kan dagligen möta flyktingar i hälso- och sjukvårdsorganisationen, både inom primärvård och i slutenvård. Det är därför viktigt att sjuksköterskan har kunskaper om flyktingars upplevelser av hälso- och sjukvården för att kunna bedriva en god transkulturell omvårdnad. Det är således betydelsefullt med en bra kommunikation mellan hälso- och sjukvårdspersonal och flyktingar, vilket försvåras av språksvårigheter och kulturella olikheter. / To escape from their countries of origin because of war and persecution affects refugees’ mental health. Many refugees have been through traumatic events that they may have a need to share with the health care. The health care may face war-affected refugees which can be problematic because they speak a different language and come from a different culture. Therefore, the aim was to highlight the refugees experience of the health care. In this literature review, results of 11 scientific articles were analyzed using content analysis. The three main themes that emerged in the analysis were Language barriers, Cultural differences and Varying trust in health care. The nurse can daily meet refugees in the health care organization, both in primary care and in hospital. It is therefore important that the nurse has knowledge of refugees’ experiences of health care in order to conduct a good transcultural nursing. It is thus important with good communication between health care personnel and refugees, which is hampered by language difficulties and cultural differences.

Introdução: Para o ribeirinho amazônico as plantas medicinais representam muitas vezes o único recurso terapêutico disponível para o tratamento de suas doenças. Utilizam como base para produção do recurso natural, folhas, cascas e sementes, com o objetivo de alívio de problemas de saúde. O registro das plantas medicinais utilizadas de modo terapêutico por tais grupos humanos tem oferecido base para o desenvolvimento de estudos fitoquímicos e farmacológicos de novas drogas. Além disso, a análise de práticas de cuidado em ambientes culturalmente exóticos fortalecem a enfermagem transcultural, a medida que visa o intercâmbio dos saberes populares e científico. Como referencial teórico utilizou-se a etnobotânica e o modelo Sunrise de Leininger e Mc Farland. Objetivo geral: Analisar o uso terapêutico de plantas medicinais no contexto sociocultural ribeirinho da comunidade Nossa Senhora da Conceição do Boam, localizada no Médio Solimões, Coari Amazonas. Objetivos específicos: Conhecer os valores, crenças e aspectos da estrutura sociocultural que envolvem a utilização da fitoterapia popular no ambiente ribeirinho; identificar o itinerário terapêutico das famílias ribeirinhas; analisar o uso das plantas medicinais entre os ribeirinhos com notório saber em plantas medicinais; e analisar o uso terapêutico da planta de maior importância para a comunidade. Material e Método: Estudo etnobotânico realizado na comunidade ribeirinha Nossa Senhora da Conceição do Boam, localizada na cidade de Coari-Amazonas. Os participantes do estudo foram 19 informantes, gerais e especialistas pessoas de notório saber na terapeutica com plantas medicinais. A coleta de dados ocorreu entre os meses de janeiro de 2015 e maio de 2016 por meio da turnê-guiada, exsicata, entrevistas semi-estruturadas e estruturadas. A análise dos dados ocorreu de forma quanti-qualitativa através da análise temática e cálculos de Fator de Consenso Individual, Importância Relativa e Valor de Uso, para identificacao das plantas e doenças de maior relevância comunitária. Resultados: Os especialistas foram predominantemente do sexo feminino (88%), com idade média de 50 anos. Em termos de ocupação, a maioria deles eram agricultores (63,3%), com rendimento médio mensal abaixo do salário mínimo brasileiro por família e apenas 36,4% dos entrevistados eram alfabetizados. O itinerário terapêutico da comunidade inicia-se com a fitoterapia popular, em seguida o rezador, o agente comunitário de saúde local, e, finalmente, o médico. As razões que influenciavam a terapêutica com plantas medicinais eram: a fé, a segurança, o conhecimento sobre o preparo, o fácil acesso e a eficácia das plantas. Foi relatado o uso de 62 plantas medicinais, para o cuidado de doenças infecciosas e parasitárias, neoplasias, doenças hematológicas, nutricionais, dermatológicas, transtornos comportamentais, doenças do sistema nervoso, ouvido, dos aparelhos circulatório, respiratório, digestivo, osteomuscular, geniturinário; como anti-inflamatórios e anticoncepcional, totalizando 49 indicações terapêuticas. As doenças do sistema respiratório foram as mais relevantes na comunidade com maior quantitativo de plantas (n=30) e citações (n=162). A planta medicinal de maior importância e versatilidade foi a caatinga de mulata (S. Aeollanthus), uma erva com evidências de ação antimicrobiana, anticonvulsivante, sedativa, analgésica e anti-inflamatória, utilizada na comunidade para doenças pulmonares, intestinais, dermatológicas e hemorrágicas, em nove problemas de saúde diferentes. Conclusão: Nesta comunidade, a estrutura sociocultural ribeirinha, assim como seus valores e crenças envolvem a utilização de ervas medicinais como a primeira escolha terapêutica. A rica farmacopeia encontrada pode facilitar a descoberta de novas drogas. Além disso, por meio da Teoria do Cuidado Cultural foi constatada a possibilidade da preservação do cuidado com a espécie S. Aeollanthus. Todavia, para se tornar um prática baseada em evidência existe a necessidade de ensaios pré-clínios e clínicos em humanos. / Introduction: | Most of the times, the medicinal plants represent to the riparian the only therapeutic resource available to the treatment of their diseases. Sheets, shells and seeds are the basis to the production of these natural resources looking for the relief of health problems. Registration of the therapeutic use of the medicinal plants has been the basis for phytochemical and pharmacologic studies to the discover of new drugs. Besides that, the analysis of practices of caring in culturally exotic environments, strengthen the transcultural nursing in a way that deal with the exchange between the popular and the scientific knowledges. As a theoretical framework it was used the ethnobotany and the Sunrises model of Leininger and Mc Farland. General objective: Analyze the therapeutic use of the medicinal plants in the sociocultural context of the riparian in the community Nossa Senhora da Conceição do Boam, localized in the Médio Solimões, Coari - Amazonas. Specific objectives: Know the values, beliefs and aspects of the sociocultural structure involving the use of the traditional medicinal plants among the riparian; identify the therapeutic itinerary of these families; analyze the use of theses plants by the riparian with notorious knowledge in medicinal plants; and analyze the therapeutic use of the most important plant to that community. Material and method: Ethnobotanic study developed in the riparian community Nossa. Senhora da Conceição do Boam, localized in the city of Coari - Amazonas. The participants of the study were 19 general and specialist informants - the second one, people with notorious knowledge in using medicinal plants. The data collection occurred between January/2015 and May/2016 by guide-tours, excicata, semi-structured and structured interviews. Analysis was made by quanti-qualitative through the thematic analysis, calculus of Individual Consensus Factor, Relative Importance and Value of Using to identify the plants and the diseases of most relevance in the community. Results: The specialists were mainly female (88%), an average of 50 years old. Most of them were farmers (63,3%), with the average monthly income under the national minimum wage by family, and 36,4% of the interviewed were alphabetized. The communitys therapeutic itinerary starts with the traditional medicinal plants, following the prayer, the community health agent, and, finally, the doctor. The therapeutic with medicinal plants were influenced by faith, security, knowledge about its preparing, the easy access to the plants and their efficacy. It was related the use of 62 medicinal plants, to the caring of infectious and parasite diseases; neoplasia; hematological, neurological, nutritional and dermatological diseases, behavior disorders, other diseases of the ear, circulatory, respiratory, digestive, musculoskeletal and genitourinary systems; as anti-inflammatory and contraceptive, totalizing 49 therapeutic indications. The respiratory diseases were the most relevant in the community, with the highest quantitative of plants (n=30) and citations (n=162). The most important and versatile medicinal plant to the community was the catinga de mulata (S. Aeollanthus), an herb with evidences of antimicrobial, anti convulsive, sedative, analgesic and anti-inflammatory actions, used by the community to respiratory, intestinal, dermatological and hemorrhagic diseases, totalizing nine different health disorders. Conclusion: In this community, the riparian sociocultural structure, as their values and beliefs involves the using of medicinal herbs as their first therapeutic choice. The rich pharmacopoeia found can make easier the discovering of new drugs. Besides that, the Cultutal Care Teory enables the preservation of the caring with the species S. Aeollanthus, but randomized pre-clinic and clinic trials with humans are important to use it based on evidence.

Bakgrund: Till följd av krig, orolighet och förtryck befinner sig miljontals människor på   flykt världen över och med hänsyn till detta kommer de flesta hälso-och sjukvårdspersonal, i synnerhet sjuksköterskor möta dessa sårbara och utsatta patienter. Det rapporteras att flyktingar har komplexa hälsobehov, där det innefattar psykiska respektive somatiska hälsoproblem, som uppkommit till följd av svåra omständigheter innan, under och efter flykten. Den kulturella tillhörigheten kan influera synen på hur hälsa, ohälsa och sjukdom uppfattas vilket medför vikten av att som sjuksköterska ha kunskap om, anpassa och   tillgodose omvårdnadsbehoven utifrån individens unika kulturella sammanhang. Syfte: Syftet var att belysa sjuksköterskors erfarenheter av att vårda flyktingar. Metod: Studien genomfördes enligt Fribergs metod och baserades på elva kvalitativa vetenskapliga artiklar som hittades i databaserna CINAHL Complete och PubMed. Analysering av insamlad data framställde resultatets kategorier och subkategorier. Resultat: Resultatet över litteraturöversikten presenterades utifrån fyra huvudkategorier: Kommunikationshinder, Organisationens inflytande, Kulturella utmaningar, Vårdrelationens betydelse. Huvudkategorier presenteras med tillhörande subkategorier: Hälso-och sjukvårdssystem, Etiska ställningstaganden, Behov av kunskap, Det vårdande mötet, Emotionell påverkan och Ett givande arbete. Diskussion: Metoddiskussionen diskuteras utifrån styrkor och svagheter, genomförda tillvägagångssätt samt  kvalitetsgranskning av resultatartiklar. Resultatdiskussionens fynd   diskuteras utifrån Madeleine Leningers teori om transkulturell omvårdnad, vetenskaplig litteratur, studiens bakgrund och författarnas egna  reflektioner. / Background: As a result of war, anxiety and oppression, millions of human´s are fleeing the world. Due to this, most health professionals, especially nurses, will face these vulnerable and exposed patients. It´s reported that refugees have complex health needs, which   includes mental and somatic health problems, which have arisen as a result of difficult circumstances, before, during and after the escape. The cultural affiliation can influence the perception of how health, ill-health and illness is perceived, which implies the importance of as a nurse having knowledge of adapting and catering for the patients’ needs based on the individual´s unique cultural context. Aim: The aim of this study was to explore nurse´s experiences of caring for refugees. Method: The literature review was conducted according to Friberg´s method, with the basis of eleven qualitative scientific articles that were found in the databases CINAHL Complete and PubMed. Analyses of collected data produced the results categories and subcategories. Results: The result of the literature review was presented on the basis of four main categories: Communication barriers, The organisation´s influence, Cultural challenges and The   importance of caring relationships. Main categories are presented with associated subcategories: Healthcare systems, Ethical standpoints, Need of knowledge, The caring meeting, Emotional influence and A rewarding work. Discussion: The Method discussion is discussed on the basis of strengths, weaknesses, implemented approach and quality review of results articles. The findings of the discussion are discussed on the basis of Madeleine Leninger's theory of transcultural nursing, scientific literature, the background of the study and the authors own reflections.

Bakgrund: Migration, kultur och språkbarriärer innebär stora utmaningar inom sjukvården. Sjuksköterskans professionella ansvar utgår från att se patienten i sitt sammanhang utan koppling till synen på omvärlden. Det har visats att sjuksköterskor upplevde svårigheter att tillgodose anpassad vård på grund av bristande kommunikation med patienter med olika kulturell och språklig bakgrund. Syfte: Syftet var att belysa sjuksköterskans upplevelser vid transkulturella vårdmöten. Metod: Allmän litteraturöversikt enligt Friberg (2017) genomfördes som baserades på tio kvalitativa vetenskapliga artiklar. Artiklarna inhämtades från databaserna CINAHL Complete och PubMed med följande sökord: experience, nurses, nursing, multicultural, transcultural och culture. Resultat: I resultatet presenterades tre huvudteman. Det första huvudtemat var: Sjuksköterskans upplevelser av kommunikation, vilket illustrerade språkbarriärer som hinder för kommunikation, kommunikationsstrategier och behov av tolk när språkbarriärer uppstod. Det andra huvudtemat var: Sjuksköterskans kulturmedvetenhet och- kompetens, vilket illustrerade kulturmedvetenhet hos sjuksköterskor och brist på kulturkompetens. Det tredje huvudtemat var: Sjuksköterskans upplevda känslor som illustrerade utmaningar och osäkerhet bland sjuksköterskor. Diskussion: Författarna diskuterade vikten av kulturkompetens och sjuksköterskans roll i transkulturell omvårdnad och personcentrerad vård, tolkens betydelse i vårdmötet. Diskussion diskuterades utifrån Madeleine Leiningers omvårdnadsteori, tidigare forskning och författarnas reflektioner. / Background: Migration, culture and language barriers pose major challenges in healthcare. The nurses’ professional responsibility is based on seeing the patient in their context without connection to the perception of the outside world. It has been shown that nurses experienced difficulties with satisfying adapted care due to lack of communication with patients with different cultural and language backgrounds. Aim: The aim was to explore nurses’ experiences of transcultural care meetings. Method: A general literature review according to Friberg (2017) was conducted based on ten scientific qualitative articles. The articles were obtained from the databases CINAHL Complete and PubMed with the keywords: experience, nurses, nursing, multicultural, transcultural and culture. Results: The result was presented by three main themes. The first was: The nurses’ experiences of communication, which illustrated language barriers to communication, communication strategies and the need for an interpreter when language barriers occurred. The second theme was: Nurses’ cultural awareness and culture competence which illustrated culture awareness among nurses and lack of confidence in their knowledge. The third theme was: The nurses’ perceived feelings that illustrated the challenges and uncertainty among nurses. Discussion: The authors discussed the importance of cultural competence and the role of the nurse in transcultural nursing and person-centered care, the importance of the interpreter in the care encounter. The discussion was highlighted in relation to Madeleine Leiningers’ nursing theory, previous research and the authors' reflections.

Doctorate of Health Sciences / Abstract The aim of this study was to understand the meaning of caring as experienced by Arab Muslim nurses within the context of Arab culture. A qualitative approach using ethnographic methodology based on the approaches of Geertz (1973), Fitzgerald (1997) and Davies (1999) was used to develop a description that embeds the phenomena of the nurses’ meaning of caring within the cultural context. Good and Good’s (1981) meaning–centred approach was used to interpret the nurse’s explanatory models of health, illness and healing that inform the caring experience. This study conveys the cultural worlds of Arab Muslim nurses from Saudi Arabia, Lebanon, Jordan and Egypt while caring for Arab Muslim patients in Saudi Arabia. Data were collected over a four year period (2004-2007). Arab Muslim nurses have a religiously informed explanatory model where health is spiritual, physical and psycho-social well-being. Spirituality is central to the belief system where spiritual needs take priority over physical needs as a distinctive care pattern. The professional health belief system blends into the nurses’ cultural and religious belief system, forming a culturally distinct explanatory health beliefs system. This finding suggests that in non-Western health contexts, professional models are not dominant but incorporated into nurses’ indigenous worldviews in a way that makes sense within the culture. Caring is based on shared meanings between nurse and patient. Caring is an act of spiritualty and an action by the nurse to facilitate his or her own spirituality and that of the patient. In turn, the nurse receives reward from Allah for caring actions. A distinct ethical framework based on principles of Islamic bio-ethics guides the nurses in their caring. This research provides the missing link between Western professional nursing systems and Arab Muslim nurses’ caring models and contributes to the development of a caring model that is relevant to, and reflective of, Arab cultural and Islamic religious values. This caring model can provide direction for nurse education and the provision of care to Muslim patients, whether in Arab cultures, Islamic societies or with immigrant Muslim populations. In addition, it provides the basis for an Islamic nursing identity and a beginning point for improving the moral status and image of nursing in the Middle East.

Bakgrund: Sverige är ett mångkulturellt land där 14,7 % av befolkningen består av utrikes födda personer. Människor från andra kulturer kan ha olika tankar och behov som kan resultera i att de har andra förväntningar och beteenden än vad sjuksköterskor vanligtvis möter. Språk- och kulturskillnader kan skapa problem i omvårdnaden. Syfte: Att utifrån sjuksköterskors erfarenheter beskriva faktorer av betydelse vid transkulturell omvårdnad inom somatisk vård. Metod: Studien genomfördes som en allmän litteraturstudie baserad på 12 vetenskapliga, empiriska studier som kvalitetsgranskades och analyserades. Resultat: Faktorer som framträdde vara av betydelse vid transkulturell omvårdnad var svårigheter i kommunikation, kulturellt baserade beteenden och anhörigas delaktighet. Diskussion: Svårigheter i kommunikationen ansågs vara av betydelse för patienternas delaktighet i omvårdnaden. Sjuksköterskors brist på förståelse för kulturellt baserade beteenden hos patienter och anhöriga ansågs medföra svårigheter i att ge holistisk och individualiserad omvårdnad. Anhörigas delaktighet i omvårdnaden ansågs utgöra en funktion som kan gynna alla parter; sjuksköterskor, patienter och anhöriga. Slutsats: För att vid svårigheter i kommunikationen mellan sjuksköterskor och patienter kunna göra patienterna delaktiga i omvårdnaden, samt möjliggöra holistisk och individualiserad omvårdnad till patienter med annan kulturell bakgrund, är de anhörigas delaktighet, kommunikationshjälpmedel samt sjuksköterskors kulturella kompetens av betydelse. / Background: Sweden is a multicultural country where 14,7 % of the population persists of foreign born persons. People from other cultures can have different thoughts and needs that can result in that they have different expectations and behaviours than nurses usually meet. Differences in language and culture can generate problems in the nursing care. Aim: By nurses’ experiences describe factors of importance in transcultural nursing in somatic care. Method: The study was conducted as a literature review based on 12 scientific, empirical studies which were quality assessed and analyzed. Results: Factors that appeared to be of importance in transcultural nursing were difficulties in communication, culturally based behaviours and relatives’ participation. Discussion: Difficulties in communication were considered of importance to the patients’ participation in the nursing care. Nurses’ lack of understanding patients’ and relatives’ culturally based behaviours were considered to cause difficulties in delivering holistic and individualistic nursing care. Relatives’ participation in the nursing care was considered to represent a function that can favour all parties; nurses, patients and relatives. Conclusion: To be able to make patients a part of the nursing care when communication difficulties exist, and to enable holistic and individualistic nursing care to patients with other cultural background, the relatives’ participation, communication tools and nurses’ cultural competence is of importance.

Syftet med denna litteraturstudie var att beskriva sjuksköterskors upplevelser av möten med patienter med annan kulturell bakgrund än deras egen, samt att beskriva de möjligheter och hinder som sjuksköterskor upplever i samband med vården av dessa patienter. Metod Tolv kvalitativa studier från olika länder ingick i denna litteraturstudie, där forskare intervjuade sjuksköterskor och presenterade deras problem och erfarenheter. Vår studie analyserades enligt en kvalitativ metod. Resultat Studien visade fyra fenomen som sjuksköterskor upplever i samband med vården av patienter med annan kulturell bakgrund; kommunikationen med patient, möten med familj/anhöriga, sjuksköterskornas erfarenheter av arbetssituationen vid kulturella möten och sjuksköterskornas kulturkunskap. Slutsats Sjuksköterskor upplevde att kommunikation var det största hindret i möten med patienter med annan kulturell bakgrund. Tolk, kollegor och anhöriga sågs som möjligheter för att undvika de hinder som uppstår. Familj till patienter med annan kulturell bakgrund var oerhört betydelsefull i omvårdnaden av dessa patienter. Sjuksköterskor såg utbildning som en möjlighet för att öka deras kulturkunskap och ansåg att tillgång till tolk skulle underlätta vården. / Aim The purpose of this literature study was to describe nurses’ experiences of encounters with patients from different cultural backgrounds than their own, and to describe the opportunities and barriers that nurses’ face when caring for these patients. Method Twelve qualitative studies from different countries were included in this literature study, in which researchers interviewed nurses and presented their problems and experiences. Our study was analyzed by using a qualitative approach. Findings The study revealed four phenomena that nurses face when caring for patients from different cultural backgrounds; the communication with the patient, encounters with family/relatives, nurses’ experiences of working conditions in cultural encounters and cultural nursing knowledge. Conclusion Nurses felt that communication was the biggest main obstacle in meetings with patients with different cultural backgrounds. Interpreter, colleagues and relatives were seen as opportunities to avoid the obstacles that arise. Family in patients with different cultural background was very important in nursing care of these patients. Nurses saw education as an opportunity to increase their cultural knowledge and believe that access to an interpreter would facilitate health care.