Made available in DSpace on 2016-08-10T10:54:11Z (GMT). No. of bitstreams: 1 ROSANE EMANUELE PAIVA.pdf: 659304 bytes, checksum: d2f11787d195e264f06c55906eccc009 (MD5) Previous issue date: 2014-03-10 / We sought to identify this dissertation , understand and discuss various aspects involving the inclusion of the physiotherapist in the workplace - usually in private clinics, public institutions or even the residence of patients / clients -, which is provided an opportunity to approach answers for some issues and/or questions that also relate to their inclusion in various locations that acts professionally. For this study we chose to use the search field in two cities of southern Goias, Goiatuba and Morrinhos, and with the participation of 15 physiotherapists. From the data collected through a socioeconomic questionnaire and interviews semiestruturation, then took the interpretation and discussion based on Grounded theory or that among various specificities, recommends that the issue or issues that drive or replace motivate research hypotheses , i.e., we try to answer the questions and not confirm or validate hypotheses. Thus , then reached to the conclusion that the reports of survey denoted the emergence of three main categories present in your daily professional: sources of quality at work, sources of work stress and coping strategies of workplace stress. In turn, also surfaced four subcategories, namely within the category sources of quality in work revealed three subcategories - interpersonal dynamics and materials - ; category sources of work stress appeared three subcategories - interpersonal, structural and materials - and finally, with category strategies to overcome work stress were visualized two subcategories, managements of the stress process and impact of stress management. Thus, it follows that the professionals in physical therapy in the survey, when inserted in their respective workplaces, are subject to various sources of potentially stressful pressure, leaving them to act on their own in search of overcoming any stress situation. Thus, they are the same parties responsible for the long awaited quality of life that goes beyond even the limit sof work. / Buscou-se nesta dissertação identificar, compreender e discutir diversos aspectos que envolvem a inclusão do fisioterapeuta no seu ambiente de trabalho normalmente em clínicas particulares, em instituições públicas ou mesmo na residência dos pacientes/clientes , o que oportunizou acercar-se de respostas para algumas questões e/ou questionamentos que também se relacionam com a sua inserção em vários locais em que atua profissionalmente. Para a realização deste estudo optou-se pela utilização da pesquisa de campo em duas cidades do sul goiano, Goiatuba e Morrinhos, com a participação de 15 fisioterapeutas. A partir dos dados coletados por meio de um questionário socioeconômico e de entrevistas semiestruturas, realizou-se então a interpretação e a discussão com base na Grounded theory ou Teoria fundamentada nos dados que, entre várias especificidades, preconiza que a questão ou as questões que dirigem ou motivam a pesquisa substituem as hipóteses, ou seja, busca-se responder as questões e não confirmar ou validar as hipóteses. Dessa forma, chegou-se então à constatação de que os relatos dos participantes da pesquisa denotaram a emergência de três categorias principais presentes em seu cotidiano profissional: fontes de qualidade no trabalho, fontes de estresse no trabalho e estratégias de superação de estresse no trabalho. Por sua vez, vieram à tona também quatro subcategorias, a saber: no âmbito da categoria fontes de qualidade no trabalho identificaram-se três subcategorias interpessoais, dinâmicas e materiais ; na categoria fontes de estresse no trabalho apareceram três subcategorias interpessoais, estruturais e materiais ; por fim, com a categoria estratégias de superação do estresse no trabalho visualizaram-se duas subcategorias, manejos do processo do estresse e manejo impacto do estresse. Assim, tem-se que os profissionais em fisioterapia que participaram da pesquisa, quando inseridos em seus respectivos ambientes de trabalho, são submetidos a várias fontes de pressão potencialmente estressoras, restando-lhes agir por conta própria em busca da superação de qualquer situação de estresse. Dessa maneira, são eles mesmos os responsáveis pela efetivação da tão sonhada qualidade de vida que extrapola, inclusive, os limites e as fronteiras do ambiente de trabalho.

Submitted by Rosina Valeria Lanzellotti Mattiussi Teixeira (rosina.teixeira@unisantos.br) on 2015-04-30T12:57:00Z No. of bitstreams: 1 Maria Berenice Gomes Nascimento Pinheiro.pdf: 1785191 bytes, checksum: 0f8533897500801b83f6e11e4e956b6d (MD5) / Made available in DSpace on 2015-04-30T12:57:00Z (GMT). No. of bitstreams: 1 Maria Berenice Gomes Nascimento Pinheiro.pdf: 1785191 bytes, checksum: 0f8533897500801b83f6e11e4e956b6d (MD5) Previous issue date: 2013-10-08 / INTRODUCTION: Quality of life definition is complex and subjective, involving physical, technological and socio-psychological factors that affect the culture and renew the organizational climate and the welfare of workers. Workers are continuously in a process of adaptation and anxiety, which can lead to burnout syndrome. OBJECTIVES: Assess the quality of Life of workers in the Paraiba footwear industries. Characterize the epidemiological profile of workers as socio demographic variables, and identify the presence of Burnout Syndrome. METHODS: Cross-sectional study with the application of three questionnaires, the first with socio demographic data, the second quality of life assessment, Short Form 36 (SF36) which is a validated questionnaire, and finally, to verify the burnout syndrome using the Maslach Burnout Inventory (MBI). The survey was conducted in the city of Patos-PB with 200 workers from the formal and informal industries. We performed the descriptive analysis, Chi-square test, Mann-Whitney U test and Kruskal-Wallis test followed by multiple comparisons test of Dunn. Was also held the Spearman correlation analysis. The significance level was 5%. RESULTS: 82.50% of the footwear industry workers are male, with a mean age of 34 years (SD = 10.7 years), 78.5 % received only a minimum wage and 52.0 % of the factories were of the formal type. With respect to the size of the factories, 45.50% were small and 45.0% of medium-sized. The worst scores, according to the SF36, were in relation to the general state of health and vitality, and in the fields of burnout, 47.0 % of participants found himself with an average index of the syndrome, showing the worst score in relation to Depersonalization (46.5%) and reduced Personal fulfillment (43.0%). Women showed a worse quality of life with respect to functional capacity, pain, social aspects and mental health than men (p < 0.001). In burnout domains women have the worst personal fulfillment (p<0.05). Formal workers have a better quality of life (p<0.001), and informal workers showed greater emotional exhaustion and depersonalization (p<0.001). With respect to industry size, the results showed that employees of small businesses has increased workload (p<0.05), but midsize companies present the best functional capacity, workers refer less pain, has better general health and vitality (p<0.05). When laminated with the domains of burnout big companies present greater personal breakdown and depersonalization (p<0.05). CONCLUSION: Due to the fact that companies don't prioritise workers quality of life, rather than seek to encourage and increase the ability of its employees, mainly aiming to rise and professional fulfilment, are causing a greater number of workers to sacrifice his life and claims for businesses. Measures should be taken to improve the quality of life of those employees. / INTRODUÇÃO: A definição de Qualidade de Vida é complexa e subjetiva, envolvendo fatores físicos, tecnológicos e sociopsicológicos que afetam a cultura e renovam o clima organizacional, e o bem estar dos trabalhadores. Os trabalhadores estão continuamente em um processo de adaptação e ansiedade, que podem levar a síndrome de burnout. OBJETIVOS: Verificar a Qualidade de Vida dos trabalhadores das indústrias de calçados do sertão paraibano. Bem como caracterizar o perfil epidemiológico dos trabalhadores quanto as variáveis sócio demográficas, e identificar a presença da Síndrome de Burnout. MÉTODOS: Estudo transversal com a aplicação de três questionários, sendo o primeiro de dados sócio demográficos, o segundo de avaliação de qualidade de vida, Short Form 36 (SF36) que é um questionário validado, e por fim, para verificar a síndrome de burnout utilizou-se o Maslach Burnout Inventory (MBI). A pesquisa foi realizada no município de Patos-PB com 200 trabalhadores das indústrias formais e informais. Foi realizada a análise descritiva, teste de Qui-quadrado, teste U de Mann-Whitney e teste de Kruskal-Wallis, seguido do teste de comparações múltiplas de Dunn. Também foi realizada a análise de correlação de Spearman. O Nível de significância foi de 5%. RESULTADOS: 82,5% dos trabalhadores da indústria calçadista são do sexo masculino, com idade média de 34 anos (desvio padrão=10,7 anos), 78,50% recebiam apenas um salário mínimo e 52% das fábricas eram do tipo formal. Com relação ao porte das fábricas, 45,50% eram de pequeno e 45% de médio porte. Os piores escores, segundo o SF36, foram em relação ao Estado geral de Saúde e Vitalidade, e nos domínios do burnout, 47% dos participantes encontrou-se com um índice médio da síndrome, apresentando o pior escore em relação à Despersonalização Pessoal (46,50%) e reduzida Realização Pessoal (43%). As mulheres apresentaram uma pior qualidade de vida com relação à capacidade funcional, dor, aspectos sociais e saúde mental do que os homens (p<0,001). Nos domínios de burnout as mulheres têm a pior realização pessoal (p<0,05). Os trabalhadores formais tem uma melhor qualidade de vida (p<0,001), e os trabalhadores informais apresentaram maior esgotamento emocional e despersonalização (p<0,001). Com relação ao porte, os resultados apontaram que os trabalhadores das empresas de pequeno porte tem maior carga horária (p<0,05), porém as empresas de médio porte apresentam a melhor capacidade funcional, os trabalhadores referem menos dor, tem melhor estado geral de saúde e vitalidade (p<0,05). Quando estratificados com os domínios do burnout as empresas de grande porte apresentam maior esgotamento pessoal e maior despersonalização (p<0,05). CONCLUSÃO: Devido ao fato das empresas não priorizarem à qualidade de vida do trabalhador, uma vez que, ao invés de procurarem incentivar e aumentar a capacidade dos seus funcionários, principalmente visando ascenção e realização profissional, estão fazendo com que um maior número de trabalhadores sacrifique sua vida e pretensões pelo bem estar das empresas. Medidas devem ser tomadas para melhorar a qualidade de vida desses funcionários.

Made available in DSpace on 2016-04-25T16:44:30Z (GMT). No. of bitstreams: 1 Gilmara Lima de Elua Roble.pdf: 1632844 bytes, checksum: 78417a54bb08dbaaced1988e66beef3b (MD5) Previous issue date: 2012-10-18 / Quality of life is an increasingly discussed topic in the media, in business and even in familiar surroundings. The corporate world is already aware of the importance of quality of life and the need to create better conditions for the welfare of the employees. The objective of this study is to analyze the quality of work life balance in the companies that publish GRI, to check quality of work life is within the "triple bottom line" of sustainability and analyze the satisfaction of their workforce as the main factors that interfere with their quality of life. Search the quality of work life is embedded in the dimensions of sustainability is important to solidify the congruence of the two themes. To support the research work is divided into three chapters that were the basis for the study. Chapter 1 presents the Quality of Work Life, bringing a historical review of the QWL movement, from its origins to the present day, introducing the concepts of the principal authors. Chapter 2 focuses on Sustainability in Organizations, their origin and evolution, its dimensions and indicators. For the research were chosen six companies that were among the 150 best companies to work for, in 2011, analyzing the indicators of QWL, and that in the same year, were listed companies with Sustainability models in between 21 Sustainability Guide companies to the indicators used the 150 best companies to work for, these 06 companies were evaluated satisfactorily covering the GRI indicators in the Balance / A Qualidade de Vida é um tema cada vez mais abordado na mídia, nas empresas e até mesmo no ambiente familiar. O mundo corporativo já está consciente da importância da qualidade de vida e da necessidade de criar melhores condições para o bem-estar dos colaboradores. O Objetivo deste trabalho é analisar a da qualidade de vida no trabalho nas empresas que publicam balanço GRI, para verificar se qualidade de vida no trabalho está dentro do triple botton line da sustentabilidade e analisar a satisfação dos trabalhadores destas empresas quanto aos principais fatores que interferem em sua qualidade de vida. Pesquisar se a qualidade de vida no trabalho está inserida nas dimensões da sustentabilidade é importante para solidificar a congruência dos dois temas. Para fundamentar a pesquisa o trabalho está dividido em três capítulos que serviram de base para o estudo. O Capítulo 1 apresenta a Qualidade de Vida no Trabalho, trazendo uma revisão histórica do movimento pela QVT, desde sua origem até os dias atuais, apresentando os conceitos dos principais autores. O Capítulo 2 aborda a Sustentabilidade nas Organizações, sua origem e evolução, suas dimensões e indicadores. Para a pesquisa foram escolhidas 06 empresas que figuraram entre as 150 melhores empresas para se trabalhar, no ano de 2011, analisando os indicadores relativos à QVT e, que, no mesmo ano, foram listadas com empresas modelos de sustentabilidade no Guia de Sustentabilidade entre 21 empresas. A pesquisa mostrou que o grau de satisfação dos colaboradores, conforme os indicadores utilizados das 150 empresas melhores para se trabalhar, dessas 06 empresas, foram avaliados de forma satisfatória, abrangendo os indicadores constantes nos Balanços GRI

A Qualidade de Vida no Trabalho (QVT) é tema relevante para as pessoas e as instituições, tem sua origem no ambiente fabril, industrial e de manufatura A sua aplicabilidade em Instituições de Educação Superior (IES) necessita aprofundamento devido à incompatibilidade da simples transposição dessa temática para tal realidade. A partir desse cenário, esta tese tem como temática geral a apresentação de uma proposta de modelo conceitual de gestão da qualidade de vida no trabalho (G-QVT) em IES. A questão da presente tese é: Como estruturar e viabilizar a implementação da QVT em IES a partir de um modelo conceitual de G-QVT? Tem por objetivo geral elaborar um modelo conceitual de G-QVT em IES. O método desenvolvido utilizou o Design Science Research onde foi construído o modelo conceitual para a G-QVT e o Roadmap como proposta de implementação deste modelo. O campo empírico de investigação foi uma IES Comunitária do Sul do Brasil. Os Resultados se expressam em nove Macroelementos: Políticas, Estratégia, Processos, Liderança, Estrutura, Recursos, Cultura, Recompensas e Resultados. Estes apresentam-se associados aos determinantes da literatura e aos fatores críticos de gestão. Tais Macroelementos foram base para a construção de um Roadmap estratégico para a implementação do modelo conceitual de gestão proposto. As considerações finais apontam para a necessidade da definição de uma política institucional que suporte a estratégia e uma implementação do modelo proposto apoiada nos colaboradores da organização alinhada à cultura organizacional. / The Quality of Work Life (QWL) has its origin in the industrial, manufacturing and manufacturing environment. Its applicability in Higher Education Institutions (HEI) needs to be deepened due to the incompatibility of the simple transposition of this theme to such reality. This thesis has as general theme the presentation of a proposal of a model of management of QWL in HEI. The question of this thesis is: How to structure and make feasible the implementation of QWL in HEI from a conceptual framework of Quality of Work Life Management (QWL-M)? Its general objective is to elaborate a conceptual framework of QWL-M in HEI. The developed method used the Design Science Research where the framework for the management of the quality of work life was constructed and the Roadmap as proposal of implementation of this model. The empirical field of research was a Community HEI of Southern Brazil. The Results are expressed in nine macro elements: Policies, Strategy, Processes, Leadership, Structure, Resources, Culture, Rewards and Results. These are associated with the determinants of literature and with critical factors of management. Such macro elements were the basis for the construction of a strategic Roadmap for the implementation of the proposed conceptual framework. The final considerations point to the need to define an institutional policy that supports the strategy and an implementation of the conceptual framework supported by the employees of the organization aligned to the organizational culture.

Raising children and taking care of family members, while maintaining a job, and without compromising on economic security, career progression or one’s health and wellbeing, is a difficult task anywhere. In the United States, it comes with a set of additional challenges because of a complete absence or limited reach of supporting work-family policies – policies that are designed specifically to help people manage and reconcile their roles as workers and parents or caregivers – such as paid and job-protected parental leave, publicly provided or subsidized child care, rights to request workplace flexibility or part time work and paid leave to attend to ill or disabled family members. Consequently, workers in the US rely heavily on employer generosity, informal family support, and a patchwork of provisions available from various levels of government and with varying degrees of restrictive eligibility criteria. Researchers have repeatedly pointed to the important role of this duality – major changes in women’s work and family roles against a system of unresponsive social policies – in explaining important markers of women’s progress or paradoxes therein, such as a plateauing of labor force participation rates even as they continued to grow in comparable labor markets, existence of a comparatively higher wage penalty for having children compared to other high income countries and declining subjective wellbeing over a period that saw increasing economic empowerment for women as well as a shift in women’s relationship with employment, with more and more of them considering work to be a fundamental aspect of life satisfaction. In my dissertation, I build on these lines of enquiry to study how such substantial changes in work and family lives, juxtaposed against a comparatively stagnant system of supportive work-family policies, translate into mothers’ performance in the US labor market as well as their subjective wellbeing by family and employment status and what, if any, is the effect of small but important state level policy shifts. The dissertation consists of three related empirical papers. In Paper 1 (co-authored with Prof. Jane Waldfogel), we examine changes in the family wage gap –the difference in hourly wages between women with children and women without children –over 1977-2007. We use data from the Current Population Survey Annual Social and Economic Supplements and adjust for selection into motherhood, by estimating ordinary least square models and employing augmented inverse probability of treatment weighting, and adjust for employment using Heckman selection correction. We find evidence of a significant decline in the motherhood wage penalty but only for married mothers. Overall however, there is a persistent 5-8% significant penalty to motherhood in both 1977 and 2007. While Paper 1 sheds light on mothers’ relative economic well-being compared to non-mothers, the results may not provide much information on their overall quality of life, particularly when the policy environment offers few choices for combining work and family. In Paper 2 therefore, I examine patterns in women’s subjective wellbeing by family and employment status. I replicate least squares regression models from key prior studies using new data – the Behavioral Risk Factor Surveillance System annual surveys from 2005 to 2010 and the American Time Use Survey’s Well Being modules, 2012 and 2013 – and additionally estimate inverse probability of treatment weighted models, to adjust for selection. I find evidence of a positive association of being a parent with subjective wellbeing as well as a positive association of being employed with subjective wellbeing. Confirming prior research, I also find no evidence of the combination of these relationships translating into a “double bonus” for wellbeing and instead find a penalty to being an employed parent. In more detailed analysis of specific work and family categories, I further find that women who are working but not raising families and women who are raising families but not working, tend to report higher levels of life satisfaction on average than women who are doing both. These results further point to the challenges of negotiating work and family responsibilities in the present policy environment. While work-family reconciliation policies overall have not caught up to the changing demands of the family and the workplace in the US, a handful of states (California in 2004, New Jersey in 2009, Rhode Island in 2014 and New York, expected from 2018) have made important strides in that regard by implementing paid family leave insurance programs (PFL) – provisions that ensure benefit payments when parents take leave from work on account of childbirth, thereby making the leave more accessible. These policy changes motivate the focus of paper 3 where I examine the effects of New Jersey’s 2009 policy change on women’s subjective wellbeing. Using data from the Behavioral Risk Factor Surveillance System (BRFSS) annual surveys and random child selection modules from 2005 to 2012, I identify potentially eligible mothers from individual level variation in month-year of child’s birth and state level variation in parental leave policies, and employ a difference in difference research design. Along with overall life evaluation, I also look at multiple self-reported indicators of wellbeing, such as self-rated general health, physical health, stress, depression and emotional wellbeing and whether adequate social and emotional support is available. I find no evidence of a significant effect of the 2009 policy change in New Jersey on women’s subjective wellbeing overall, but strong evidence of improvements in women’s physical health. I further find variation in effects in subgroup analyses, with significant positive effects on the life satisfaction of employed single mothers and women from lower-middle income families, as well as significant improvements in the experience of stress, depression and emotional wellbeing for groups with such relative socio-economic disadvantages. The dissertation thus explores how the changing nature of work and family lives, juxtaposed against a comparatively stagnant system of supportive work-family policies, affect the quality of women’s lives in the United States, using both standard measures such as wages and newer measures such as subjective wellbeing, and by directly examining how small but important state level policy shifts affect women’s wellbeing. Results highlight the importance of work-family reconciliation in women’s wellbeing in every socio-economic and demographic subgroup, but indicate that the nature of the problem may not be the same everywhere, drawing attention to the need for tailored interventions and policies and cautioning against exclusive reliance on either objective or subjective measures of wellbeing to monitor social progress and evaluate social policies.

AtkinsonThis study explores Work Life Balance (WLB) in two Palestinian organisations. It argues that the nature and content of WLB policies and the reasons for their adoption in many Arabic organisations differ from those in Western organisations. Additionally, research is under-developed concerning the role of line managers in interpreting access to WLB practices, and to what extent such WLB practices are accessed and utilised by individuals. Based on a qualitative approach, using semi-structured interviews with 49 employees and managers, this study shows that WLB policies involve, particularly for female employees, mainly family support, and financial, social, and religious benefits. These reflect cultural and religious characteristics of an Arab, Islamic country. In addition to identifying the role of government, and the needs of a female workforce, this study develops a new theoretical framework explaining the role of religious and cultural variables, as well as international networking of the organisations, as factors underlying adoption of WLB policies. Line managers often used Wasta, being the political and religious origin of individuals as criteria in granting benefits to individuals. WLB practices are useful for women, but males made less use of these practices, preferring strong ‘breadwinner Arabic cultural norms. A valuable contribution in understanding the extension of WLB policies in Arabic settings is offered, as well as cultural, social and religious reasons for their implementation. The study presents a theoretical model of the adoption and application of WLB policies which can be used in further crosscultural research.

This study explores Working from Home (WFH) as a model of work in a public organisation in London, which operates in the clinical-trials sector. It argues that WFH is used as a strategy that offers benefits both to the organisation and its employees. WFH is offered to all Clinical Research Associates (CRAs) who work as monitors of the whole process of a clinical trial. Based on a qualitative approach, using semi-structured interviews of 29 CRAs, managers and administrative staff and secondary data, this single-case study focuses on five topics that are part of the CRAs’ everyday life. These are work-life balance (WLB), cost reduction, the Information and Communications Technology (ICT) factor, the performance of the CRAs and the management of remote workers. In particular, the study identified that WFH had a positive effect on CRAs’ WLB. Moreover, it argues that WFH may offer significant assistance to organisational budgets and may reduce personal expenses. It found that existing ICT could cover all employees’ technological needs and reduce the requirement of managers to keep them physically present at a centralised workplace. Additionally, this thesis also identified that WFH improved CRAs’ performance, whilst it also highlighted that results-oriented management was the main managerial approach towards employees who work from a distance. The key contribution of the thesis is the examination of the CRA occupation through a contemporary perspective on the WFH phenomenon.

Investigou-se a presença de assédio moral no trabalho e suas inter-relações com dimensão psicossocial, bem-estar e adaptação psicossocial positiva. As bases teóricas compreenderam: Abordagem Ecológica, Saúde Mental e Trabalho e Psicologia Positiva. No Estudo I, participaram 598 bancários, que responderam questionário biosociodemográfico e laboral, Questionário de Atos Negativos, Job Content Questionnaire, Medidas de Bem-Estar no Trabalho e Escala de Adaptação Psicossocial Positiva. Os dados foram submetidos a estatísticas descritivas, exploratórias e inferenciais. No Estudo II, realizaram-se 4 estudos de casos, e os dados submetidos à análise de conteúdo. Houve alta prevalência de assédio moral e associação com baixo controle, altas demandas, baixo apoio e alta insegurança no emprego. Os níveis de bem-estar no trabalho foram menores para as vítimas. Diferentes fontes de dados (incidência, correlações, preditores e vivências concretas de trabalhadores) indicaram transições ecológicas entre os papéis de vítima, testemunha e agressor e natureza principalmente organizacional do fenômeno. / The aim of this study was to investigate workplace bullying and its relations to psychosocial dimension, well-being and positive psychosocial adaptation. Theoretical basis comprehended: Ecological Theory, Work and Mental Health and Positive Psychology. In the first study, 598 banking workers answered demographic and labor questionnaire, Negative Acts Questionnaire, Job Content Questionnaire, Measurements of Well-Being at Work and Positive Psychosocial Adaptation scale. Data were submitted to descriptive, exploratory and inferential statistics. In the second study, 4 multiple case studies were conducted. Data were submitted to qualitative content analysis. The prevalence of workplace bullying was high. It was observed association with low control, high demands, low social support and high job insecurity. The taxes of well-being at work were lower for the victims. Different data resources (incidence, correlations, predictors and concrete experiences of worker) indicate ecological transitions among victims, observers and perpetrators, as well as a mainly organizational nature of workplace bullying.

A Gestão da Qualidade de Vida no Trabalho - QVT, pode proporcionar benefícios importantes nas organizações como o aumento da produtividade e a melhoria do bem-estar dos trabalhadores. Evidências empíricas sugerem um interesse crescente em pesquisas que buscam estabelecer relações entre qualidade de vida no trabalho (QVT) e justiça organizacional, sendo assim este estudo teve como objetivo analisar a relação entre o os aspectos modelo BPSO (LIMONGI-FRANÇA, 1996), Justiça Organizacional e Bem-Estar, para a construção de um modelo integrado de Gestão de Qualidade de Vida no Trabalho no contexto do Serviço Público. A presente pesquisa caracteriza-se quanto aos seus diferentes aspectos como um estudo de campo, quantitativo descritivo. A coleta de dados se deu por meio de pesquisa survey com os servidores públicos de uma prefeitura no interior do Paraná. Os dados foram tratados a partir de analises estatísticas univariadas e multivariadas, o modelo foi analisado por meio da modelagem e equações estruturais. Os resultados do modelo sugerem que Justiça organizacional é um antecedente do modelo BPSO-1996 e que os aspectos biológicos e sociais não apresentam relação estatística significativa com bem-estar no serviço público. Os aspectos sociais foram os que apresentaram os piores índices de satisfação na percepção dos indivíduos pesquisados. As análises empreendidas em torno das relações entre as dimensões do modelo e dos aspectos demográficos dos respondentes, permitiram identificar que renda, escolaridade e o fato de acreditar que a pesquisa pode ser utilizada para ações de qualidade de vida na instituição apresentaram diferenças significativas de percepção em relação aos constructos do modelo, mas idade e estado civil, tempo de instituição e dependentes, não apresentaram diferença significativa em relação à nenhumas das dimensões. / Life Quality Management at Work can provide important benefits in organizations, such as the productivity raise and the improvement of the workers well-being. Empirical evidences suggest an increasing interest in researches that seek to establish relationships between Quality at Work Life and Organizational Justice. Therefore, this study had as an objective to analyze the relationship between the aspects of the BPSO model (LIMONGI-FRANÇA, 1996), Organizational Justice and Well-Being, for the construction of an integrated model of Life Quality Management at Work in the Public Service context. The present research is characterized by its different aspects as a field study, quantitative descriptive. The data collection was made by a survey with the public servants of a city hall in the interior of Paraná. Data were treated by univariate and multivariate statistical analysis and the model was analyzed by means of a modeling of structural equations. The results of the model suggest that the Organizational Justice precedes the BPSO-1996 model and the biological and social aspects do not present a statistical significant relationship with the well-being in the public service. Social aspects presented the worst indexes of satisfaction in the perception of the researched individuals. The analyzes undertaken around the relationships between the dimensions of the model and the demographic aspects of the respondents allowed to identify that income, schooling and the belief that the research can be used for life quality actions in the institution presented significant differences of perception in regard to the constructs of the model, but age and marital status, institution time and dependents, did not present any significant difference regarding any of the dimensions.

Made available in DSpace on 2016-04-28T20:19:14Z (GMT). No. of bitstreams: 1 2007-Denys Coelho.pdf: 661003 bytes, checksum: 84fdab83bec982517bd2b3e7c15be4ec (MD5) Previous issue date: 2007-08-27 / The management of the Quality of Work Life (QWL) comes to gaining importance in the scope of the organizations and spaces in the academic and enterprise quarrels. The aim of this present study was to search the perception on QWL of the employees admitted after-1998 of a mixed capital company, called here for the name-fancy Banco da Pra?a. To identify to the perception and the level of satisfaction in relation to the subject, this research locates, of the theoretical origin, point of view of the quality of work life in the administrative theories and presents its diversity of concepts and models of QWL. The used methodology was a case study with application of questionnaire structuralized from the major conceptual categories or criteria relating to QWL proposed by Walton (1973). The population reference of the study had been the employees crowded in nine located bank agencies in cities that are part of two micro regions of the state of Rio de Janeiro. The sample was composed for 58 employees, representing 84% (eighty and four percent) of the searched universe. To the end of the study, in a general way, it was observed a favorable perception of the employees about the Quality of Work Life in the searched company. The results disclose in them that, of the strong points can especially detach in the criterion Social Integration in the Work Organization the indicating Interpersonal Relationship, and in the criterion Social Relevance of Work Life, the indicating Image of the Company. Already the pointers that deserve better attention are related with the criteria of the Adequate and Fair Compensation, specifically in the question of the Fair and Reasonable Pay, and also in the criterion Safe and Healthy Working Conditions, especially in the questions of Reasonable Hours of Working, Job Demands and Level of Stress at Work. / A gest?o da Qualidade de Vida no Trabalho (QVT) vem ganhando import?ncia no ?mbito das organiza??es e espa?os nas discuss?es acad?micas e empresariais. O presente trabalho teve como objetivo pesquisar qual a percep??o sobre a QVT dos funcion?rios admitidos p?s-1998, de uma sociedade de economia mista denominada aqui pelo nome-fantasia Banco da Pra?a. Para identificar a percep??o e o grau de satisfa??o em rela??o ao tema, esta pesquisa posiciona, do ponto de vista te?rico, as origens da qualidade de vida no trabalho nas teorias administrativas e apresenta sua diversidade de conceitos e modelos de QVT. A metodologia utilizada foi um estudo de caso com aplica??o de question?rio estruturado a partir dos crit?rios e indicadores propostos no modelo de Walton (1973). A popula??o refer?ncia do estudo foram os funcion?rios lotados em nove ag?ncias banc?rias localizadas em cidades que fazem parte de duas microrregi?es do estado do Rio de Janeiro. A amostra foi composta por 58 funcion?rios, representando 84% (oitenta e quatro por cento) do universo pesquisado. Ao fim do estudo, de um modo geral, observou-se que existe uma percep??o favor?vel dos funcion?rios quanto a Qualidade de Vida no Trabalho na empresa pesquisada. Os resultados revelam que, dos pontos fortes pode-se destacar no crit?rio Integra??o Social na Organiza??o especialmente o indicador Relacionamento, e no crit?rio Relev?ncia Social da Vida no Trabalho, o indicador Imagem da Institui??o. J? os indicadores que merecem melhor aten??o est?o relacionados com os crit?rios da Compensa??o Justa e Adequada, especificamente na quest?o da Remunera??o Adequada, e tamb?m no crit?rio Condi??es de Trabalho, especialmente nas quest?es da Jornada de Trabalho, Carga de Trabalho e Estresse.