The purpose of the research was to recommend a model for strategic human resource management through an effective staff performance appraisal system in Botswana public libraries. Performance appraisal is not a new concept; however the evolution of performance appraisal tools and techniques has been slow compared to that of other management fields. This discrepancy is now being realised; organisations are starting to acknowledge the importance of comprehensive, regular appraisal of staff as part of an effective human resource management policy. Human resources are a scarce and valuable tool in any organisation and it is mainly through performance appraisal that they can be developed and maintained, to ensure organisational success. The theory underlying strategic human resource management and performance management has been studied. Empirical research through a questionnaire was carried out in 23 public libraries. From these it was possible to develop a model entitled "A recommended strategic human resource management model". From empirical investigation the main critical qualities for efficient public library services were revealed as enthusiasm; positive attitude; innovative thinking; capability and commitment; critical competencies as expertise; team-building; and leadership; critical external factors as external environment; global competition; shrinking budget; changing library customers and employees' needs and information technology; strategic management issues organisational culture; transformational leadership; employee recognition and reward systems; performance measurement system; productivity improvement; and customer orientation; critical staff issues as sense of purpose and achievement; feeling of self-worth; job-security; recognition; status; career development; and salary; motivational factors as effective communication; job satisfaction; delegation of authority; clear job description; performance feedback; conducive working environment; human resource strategy issues as motivation building among staff;continuous education and development; generating competitive advantage through human resources; and alignment of human resource strategy with strategic management plan. The study recommends a strategic human resource management model for libraries along with: conducive working environment; adequate IT infrastructure to store, organise and retrieve information; staff training for excellent customer service; objective, reward based staff appraisal; performance feedback; performance appraisal should be aligned with staff selection, library mission, staff motivation and promotion in order to use it strategically; and human resource strategy should be developed immediately. / Information Science / D. Litt. et Phil. (Information Science)

The aim of the study was to investigate the motivation and job satisfaction of teachers in the Ilembe District of KwaZulu-Natal. To this end, a literature study was undertaken on relevant theories and on the results of previous research on the issue. This was followed by an empirical investigation. The research design was a mixed-methods sequential explanatory design. During the quantitative phase, a structured questionnaire was completed by 100 respondents from five secondary schools. The qualitative phase involved a phenomenological study in which 16 teachers from the same schools were interviewed. This research found that the teachers generally exhibited high self-efficacies. Teachers with positive self-efficacies were more satisfied with their physical environments and their school’s cultures than the others. However, teachers of different age groups, post levels and personality types were in agreement that the physical working conditions at rural schools were not conducive to effective teaching and learning. Parental involvement in school matters was restricted due to poverty and illiteracy. These factors served to lower teacher motivation and job satisfaction. In addition, teachers believed that school policies related to remuneration, safety and security, school governance, and assessments and evaluations needed to be revised if teacher motivation and job satisfaction were to be raised. Teachers were unhappy with their workloads and the multiple roles they played at school. With respect to interpersonal relations, their relations with their school principals, School Management Teams and parents were unconstructive. Many learners were also ill-disciplined and underachievers. Some significant differences in perceptions were found. Male teachers were more satisfied with policies, interpersonal relationships and school organisation. African teachers were happier than Indian teachers with policies and the nature of the work. Teachers with 26 and more years of experience were less negative about their physical environments. Qualifications also made a difference: teachers with certificates only were the least satisfied with their physical environments, school organisation and structure. Most importantly, teachers who were given the opportunity to demonstrate their potential to be successful, was significantly more satisfied with work-related issues. The study made recommendations to improve the motivation and job satisfaction of teachers. / Education Leadership and Management / D.Ed.(Education Management)

Workplace bullying studies have gathered an increasing impetus among researchers throughout the world in the last decade. Previous research has concentrated on bullying in the context of students. Recent research has shifted focus towards workplace bullying of staff by managers. Little is known of upwards bullying where staff members bully managers or students bully their teachers. In this study, workplace bullying focuses on the bullying of teaching staff by the School Management Team. The researcher used the qualitative method for this study. Questionnaires were administered to 80 teachers. Interviews were held with eight members of the School Management Team (SMT) and ten teachers who perceived that they had been subjected to bullying. Data was coded and arranged thematically using Colaizzi’s (1978) phenomenological method of analysis. Results indicate that bullying of the teaching staff thrives in all schools but with varying degrees to certain teachers who are vulnerable due to social and environmental circumstances. The researcher recommends that schools identify cases of bullying and develop an anti- bullying policy that is incorporated in the whole school development strategy. / Educational Leadership and Management / M. Ed. (Education Management)

Esta pesquisa, de enfoque qualitativo, buscou compreender o processo de trabalho dos profissionais que atuam em Vigilância em Saúde do Trabalhador (VST), lotados na Subgerência de Saúde do Trabalhador da Coordenação de Vigilância em Saúde (COVISA) e nos Centros de Referência em Saúde do Trabalhador (CRST) da Prefeitura Municipal de São Paulo. Procurou conhecer as estratégias, recursos e instrumentos utilizados por esses profissionais, além de identificar as ações reais e os significados atribuídos por eles a sua prática. Pretendeu, ainda, dar visibilidade a sua \"inteligência no trabalho\", acreditando que sua experiência e conhecimento podem colaborar para o aprimoramento e desenvolvimento das políticas públicas de saúde/trabalho e de suas próprias ações em (VST). Baseou-se nos referenciais teóricos da psicodinâmica do trabalho e da escola franco-belga da ergonomia. O método seguido foi o \"estudo de caso\". Foram consultados documentos governamentais, legislações e atas de conferências federais, estaduais e municipais, relativos à Saúde Pública no Sistema Único de Saúde e à área de Saúde do Trabalhador, em especial à VST. Foi feito um estudo da bibliografia pertinente à área, produzida entre 1980 e 2011. Esse material foi utilizado como fonte de dados simples e como informação para a compreensão dos referenciais teóricos, políticas e diretrizes que norteiam o trabalho dos profissionais em VST. A coleta de dados de campo partiu de um questionário, respondido pelos profissionais dos serviços em foco, a fim de caracterizar aquelas equipes multiprofissionais. Os dados permitiram fazer um diagnóstico do universo estudado e funcionaram como norteadores para a escolha, por critérios de representatividade, dos 13 profissionais que seriam convidados a participar de entrevistas semiestruturadas. Os dados das entrevistas realizadas foram tratados pelo método de \"análise de conteúdo\", com foco no processo de trabalho, na dinâmica do planejamento, desenvolvimento e avaliação das ações de VST, a partir da percepção dos profissionais que as realizam. Entre os resultados encontrados, verificamos que a VST não é um processo linear, está sujeita a tensões e conflitos de várias naturezas que deveriam ser considerados no estabelecimento dos critérios adotados para sua avaliação, na busca de avanços no alcance dessas ações. Insuficientes processos de reconhecimento e de troca de experiência e a aproximação da aposentadoria da maioria dos profissionais que atuam em VST no município evidenciam a possibilidade de que o \'saber-fazer\" construído se perca. A carência de recursos matérias, humanos e de processos de capacitação podem trazer prejuízos ao trabalho. A forma desordenada como vem sendo acolhida a demanda de acidentes de trabalho no município e o número insuficiente de autoridades sanitárias para atender à essa demanda podem estar comprometendo a qualidade e a capacidade efetiva das ações de VST. Concluímos que a ausência de clareza sobre o papel dos CRST e da área de Saúde do Trabalhador de COVISA, em tempos de Rede Nacional de Atenção Integral à Saúde do Trabalhador (RENAST), e a defasagem entre trabalho prescrito e trabalho real, podem estar dificultando a construção de programas efetivos em VST. Com a precariedade de planejamento, avaliações e sistematização, as ações de VST podem estar se distanciando de seu objetivo de prevenção e promoção da saúde. / This qualitative research is an attempt to understand working process of public healthcare providers who work in Surveillance of Workers\' Health of the Health Surveillance Coordination and of the Reference Center for Workers\' Health within the city of São Paulo. It has sought to understood the strategies, resources, and tools used by these professionals, in addition to identifying the real actions and the meanings assigned by them for their practice. It Intended to also give visibility to their \"intelligence at work\", believing that their experience and knowledge can contribute to the improvement and development of public health policies/work and their own actions in Surveillance of Workers\' Health. It was developed based on theoretical references of work psychodynamics and those of the French-Belgian school of ergonomics. The methodology used was the \"case study\". Government documents, laws and acts of federal, State and local conferences, relating to Public Health at the Brazilian Unified Healthcare System, and those in the area of Workers\' Health, in particular at the VST, were consulted. A study was made of the relevant bibliography to the area, produced between 1980 and 2011. This material was used as a simple data source, and how to information for the understanding of theoretical references, policies and guidelines that governs the work of professionals in Surveillance of Workers\' Health. The fieldwork started with a questionnaire answered by professionals of services in focus, in order to characterize those multi professional teams. The data allowed making a diagnosis of the universe studied and worked to orient to the choice, by representativeness criteria, of 13 professionals who would be invited to participate in semi-structured interviews. Data from the interviews were treated by the method of \"content analysis\", with focus on work process, in dynamics of planning, development and evaluation of the actions of Surveillance of Workers\' Health, from the perception of professionals that perform. Among the results, we see that the Surveillance of Workers\' Health is not a linear process, is subject to tensions and conflicts of various natures that should be considered in the establishment of the criteria adopted for its evaluation, in the pursuit of advances in reach of these actions. Considering the insufficient recognition processes and lack of exchange of experience, and adding to that, the approaching retirement of most professionals working in Surveillance of Workers\' Health in the municipality, highlighted the possibility that the \' know-how \' built up could be lost. The lack of human and material resources and of training processes can bring harm to work. The disorderly manner as has being accepted the demand of work-related accidents in the municipality and the insufficient number of health authorities to meet this demand may be compromising the quality and the effective capacity of Surveillance of Workers\' Health. We found that the lack of clarity about the actions of workers health developing by the Reference Center for Workers\' Health and by Health Surveillance Coordination, in times of National Network of Integral Attention to the Health of the Worker, and the lag between prescribed and real work, may be making it difficult to build up effective a Surveillance of Workers\' Health. With the precariousness of planning, evaluation and systematization, the \"Surveillance of Workers\' Health\" actions may be moving away from its goal of prevention and health promotion.

Os serviços públicos de urgência e emergência têm se caracterizado pela superlotação, ritmo acelerado e sobrecarga de trabalho para os profissionais da saúde. O presente estudo se inscreve nesse âmbito, buscando compreender o trabalho na sua relação com a saúde das profissionais de enfermagem. Dessa forma, a relação saúde-trabalho é enfocada a partir da descrição do contexto organizacional do serviço, da compreensão da dinâmica de trabalho em urgência e emergência e das vivências da equipe de enfermagem nessa realidade. O Serviço de Atendimento Externo (SAE) do Hospital de Pronto Socorro de Porto Alegre foi o local utilizado para a investigação, que seguiu um modelo qualitativo de estudo de caso. A presente pesquisa teve sua proposta previamente aprovada pelo Comitê de Ética em Pesquisa da própria Instituição. A coleta dos dados compreendeu a análise de documentos da Instituição (escalas de trabalho, registro das queixas, dentre outros), a observação da dinâmica do serviço, ocorrida em 14 períodos de duas horas de duração, e a realização de entrevistas semi-estruturadas com 12 profissionais de enfermagem. Os dados foram submetidos à análise de conteúdo, elaborando-se um conjunto textual interpretativo a fim de responder aos objetivos do estudo. Três categorias emergiram do tratamento dos dados: O contexto organizacional do SAE, Aspectos envolvidos na dinâmica do trabalho da enfermagem em urgência e emergência, e O sentido do trabalho propiciando a saúde das trabalhadoras. A primeira categoria incluiu aspectos referentes às demandas que o serviço atende e sua organização quanto à estrutura física e recursos humanos disponíveis para o atendimento. A segunda categoria contemplou as conseqüências da intensificação do trabalho para o cotidiano da enfermagem, os desafios para a implantação da política de acolhimento no serviço, as condições e a divisão do trabalho, bem como as interações das profissionais com os usuários. Ainda, nessa categoria, foram abordadas as estratégias coletivas de defesa utilizadas pela enfermagem para conviver com o sofrimento gerado por muitas situações reveladas nesta pesquisa. Na terceira categoria, visualizou-se que a saúde das trabalhadoras preserva-se pelo sentido que elas atribuem para a atuação, o que foi explorado com base no orgulho manifesto pelas participantes e no reconhecimento constituinte da identidade no trabalho. Diante disso, foi possível compreender que a saúde das profissionais de enfermagem é constituída a partir de uma dinâmica de trabalho, por vezes danosa, resultante de um contexto organizacional que carrega marcas de um sistema público de saúde com muitas lacunas, mas que permite, de algumasmaneiras, que as trabalhadoras encontrem caminhos originais para dar conta das exigências do trabalho e das suas próprias necessidades, sem adoecerem. Ainda sobre a relação saúde-trabalho, pôde-se constatar que aspectos como a imprevisibilidade da demanda, a tecnologia e as manobras para salvar a vida, são fatores que favorecem a saúde no trabalho pelo reconhecimento provindo da ação de salvar vidas, uma vez que nessas situações as profissionais exercem suas habilidades especializadas, atuam intelectualmente diante do objeto de trabalho e acompanham o desfecho da produção (a vida ou a morte do paciente). Identificaram-se, como impróprias à saúde, as situações que deixam as trabalhadoras contrariadas pela sua incompletude, ou seja, situações nas quais o problema do paciente não é resolvido, e as trabalhadoras percebem os seus fazeres desprovidos de sentido. / The urgency and emergency state services have been characterized by overcrowd, accelerated rhythm and work overload for the health professionals. The current study is inserted within this range and searches for understanding the job in its relation with the health of the nursing professionals. So, the health-work relation is focused from the description of the service organizational context, from the understanding of the work dynamics in urgency and emergency and from the life experiences of the nursing team within this reality. The External Attendance Service (EAS) of Hospital de Pronto Socorro de Porto Alegre was the site utilized for the research that followed a qualitative model of case study. The Ethics Committee on Research of the institution itself previously approved the proposal for the current research. The collection of data comprised the analysis of documents from the Institution (work time schedules, registration of claims, among others), the observation of the work dynamics occurred in 14 periods of two hours each; and the performance of semi-structured interviews with 12 nursing professionals. The data were submitted to content analysis and an interpretative textual set has been elaborated in order to meet the objectives of the study. Three categories emerged from the data treatment: The organizational context of AES, Aspects involved in the dynamics of the nursing work in urgency and emergency, and The meaning of the work providing the workers´ health. The first category included aspects regarding the demands that the service meets and its organization as to the physical structure and the human resources for the performance of the attendances. The second category contemplated the consequences of work intensification in the nursing daily routine, the challenges for the implantation of the welcoming policy in the work, the labor conditions and division as well as the interactions of the professionals with the users. Yet, within this category, an approach has been made as to the collective defense strategies utilized by nursing in order to live along with the suffering generated by the many situations revealed in this research. The third category visualized that the health of the workers is preserved by the meaning that they assign to their performance, what has been explored based on the pride expressed by the participants and the recognition that constitutes the identity in the work. In view of the above, it was possible to understand that the health of the nursing professionals is constituted from aworking dynamics which is sometimes harmful because it results from an organizational context that carries marks of a state health system with many blanks but which allows, somehow, that the workers find original ways of taking over the work requirements and their own needs without getting sick. Yet, regarding the health-work relation, it was possible to find out that aspects like the unforeseeable character of the demand, the technology and the maneuvers to save life are factors that favor health in the work due to the recognition deriving from the action of saving lives since in these situations the professionals perform their specialized abilities, act intellectually before the work object and follow-up the result of the production (life or death of the patient). It has been identified as inappropriate for health the situations that upset the workers because they do not get finished, i.e, situations where the problem of the patient is not solved and the workers perceive their actions as deprived from sense. / Los servicios públicos de urgencia y emergencia se han caracterizado por la súper ocupación, por el ritmo acelerado y sobrecarga de trabajo para los profesionales de salud. El presente estudio se inscribe en ese ámbito, buscando comprender el trabajo en su relación con la salud de los profesionales de enfermería. De esa forma, la relación salud-trabajo es enfocada a partir de la descripción del contexto organizacional del servicio, de la comprensión de la dinámica de trabajo en urgencia y emergencia y de las vivencias del equipo de enfermería en esa realidad. El Servicio de Atención Externa (SAE) del Hospital de Pronto Socorro de Porto Alegre fue el local escogido para la investigación, que siguió un modelo cualitativo de estudio de caso. La presente investigación tuvo su propuesta previamente aprobada por el Comité de Ética en Investigación de la propia Institución. La recolección de los datos comprendió el análisis de documentos de la institución (escalas de trabajo, registro de quejas, entre otros), la observación de la dinámica del servicio, ocurrida en 14 períodos de dos horas de duración, y la realización de entrevistas semiestructuradas con 12 profesionales de enfermería. Los datos fueron sometidos al análisis de contenido elaborándose un conjunto textual interpretativo a fin de responder en los objetivos del estudio. Tres categorías emergieron del tratamiento de los datos: El contexto organizacional del SAE; Aspectos envueltos en la dinámica del trabajo de enfermería en urgencia y emergencia y El sentido del trabajo que propicia la salud de las trabajadoras. La primera categoría incluyó aspectos referentes a las demandas que el servicio atiende y su organización en cuanto a la estructura física y a los recursos humanos disponibles para la atención. La segunda categoría contempló las consecuencias de la intensificación del trabajo para el cotidiano de la enfermería, los desafíos para la implantación de la política de acogida en el servicio, las condiciones y la división del trabajo, bien como las interacciones de las profesionales con los usuarios. Aún, en esa categoría fueran abordadas las estrategias colectivas de defensa utilizadas por la enfermería para convivir con el sufrimiento generado por muchas situaciones reveladas en esa investigación. La tercera categoría visualizó que la salud de las trabajadoras se preserva por el sentido que ellas atribuyen a su actuación, lo que fue explorado con base en el orgullo manifestado por las participantes y en el reconocimiento constituyente de la identidad en el trabajo. Delante de eso, fue posible comprender que la salud de las profesionales de enfermeríase constituye a partir de una dinámica de trabajo a veces dañosa, resultante de un contexto organizacional que lleva marcas de un sistema público de salud con muchos vacíos pero que permite, de algunas maneras, que las trabajadoras encuentren caminos originales para hacer cargo de las exigencias del trabajo e de sus propias necesidades sin quedarse enfermas. Aún, acerca de la relación salud-trabajo, se pudo constatar que aspectos como el carácter imprevisible de la demanda, la tecnología y las maniobras para salvar la vida son factores que favorecen la salud en el trabajo por el reconocimiento provenido de la acción de salvar vidas una vez que, en esas situaciones, las profesionales ejercen sus habilidades especializadas, actúan intelectualmente delante del objeto de trabajo y acompañan el término de la producción (vida o muerte del paciente). Se identificaron, como impropias, a la salud, las situaciones que dejan las trabajadoras contrariadas a causa de que no se completan, o sea, situaciones en las cuales el problema del paciente no es resuelto y las trabajadoras perciben sus acciones vacías de sentido.

Midwifery is the backbone of women and child healthcare. The shortage of staff in maternity units is a crisis faced by many countries worldwide, including South Africa. This study aims to investigate and explore the perceptions of midwives on the shortage and retention of staff in a public institution. An explorative, descriptive generic qualitative design method was followed. Non-probability, purposive sampling technique was used. The study was conducted at one tertiary hospital in the district of Tshwane, Gauteng Province. A total of 11 midwives were interviewed. Thematic coding analysis was followed in analysing data. Midwives are passionate about their job, despite the hurdles related to their day-to-day work environment. They are demoralised by a chronic shortage of staff, and feel overworked. Staff involvement in decision-making processes is a motivational factor for midwives to stay in the profession. / Health Studies / M.A. (Public Health)

The importance of supervision and the influence of this relationship on the process of supervision, is often underrated. In order for this process to be implementede success-fully knowledge of the different functions including the administrative- educational- and supportive functions is of the utmost importance. It is also becoming increasingly impor-tant that note should be taken of the impact that cultural differences has on supervisor-relationships, the supervisional process and the effectivity of rendering of service as so-cial service organisations increasingly consists of diverse staff members rendering service to a diverse clientelle. This descriptive study has as goal to describe the impact of cultural differences on the practice focussing on the function of supervision and the establishment of diverse organisations and problems arising in this connection. Carefull attention will be paid as to how respondents experience cultural differences in the working environment, their problems and their opinions of how to solve these problems effectively. Conclusions and recomendations were made, which focussed on problems arising as result of cultural differences. The compilation of tentative guidelines which could be usefull in establishing supervision services with greater cultural sensitivity were given. / Social Work / M.Diac (Maatskaplike Werk-Rigting)

The purpose of the research was to recommend a model for strategic human resource management through an effective staff performance appraisal system in Botswana public libraries. Performance appraisal is not a new concept; however the evolution of performance appraisal tools and techniques has been slow compared to that of other management fields. This discrepancy is now being realised; organisations are starting to acknowledge the importance of comprehensive, regular appraisal of staff as part of an effective human resource management policy. Human resources are a scarce and valuable tool in any organisation and it is mainly through performance appraisal that they can be developed and maintained, to ensure organisational success. The theory underlying strategic human resource management and performance management has been studied. Empirical research through a questionnaire was carried out in 23 public libraries. From these it was possible to develop a model entitled "A recommended strategic human resource management model". From empirical investigation the main critical qualities for efficient public library services were revealed as enthusiasm; positive attitude; innovative thinking; capability and commitment; critical competencies as expertise; team-building; and leadership; critical external factors as external environment; global competition; shrinking budget; changing library customers and employees' needs and information technology; strategic management issues organisational culture; transformational leadership; employee recognition and reward systems; performance measurement system; productivity improvement; and customer orientation; critical staff issues as sense of purpose and achievement; feeling of self-worth; job-security; recognition; status; career development; and salary; motivational factors as effective communication; job satisfaction; delegation of authority; clear job description; performance feedback; conducive working environment; human resource strategy issues as motivation building among staff;continuous education and development; generating competitive advantage through human resources; and alignment of human resource strategy with strategic management plan. The study recommends a strategic human resource management model for libraries along with: conducive working environment; adequate IT infrastructure to store, organise and retrieve information; staff training for excellent customer service; objective, reward based staff appraisal; performance feedback; performance appraisal should be aligned with staff selection, library mission, staff motivation and promotion in order to use it strategically; and human resource strategy should be developed immediately. / Information Science / D. Litt. et Phil. (Information Science)

The aim of the study was to investigate the motivation and job satisfaction of teachers in the Ilembe District of KwaZulu-Natal. To this end, a literature study was undertaken on relevant theories and on the results of previous research on the issue. This was followed by an empirical investigation. The research design was a mixed-methods sequential explanatory design. During the quantitative phase, a structured questionnaire was completed by 100 respondents from five secondary schools. The qualitative phase involved a phenomenological study in which 16 teachers from the same schools were interviewed. This research found that the teachers generally exhibited high self-efficacies. Teachers with positive self-efficacies were more satisfied with their physical environments and their school’s cultures than the others. However, teachers of different age groups, post levels and personality types were in agreement that the physical working conditions at rural schools were not conducive to effective teaching and learning. Parental involvement in school matters was restricted due to poverty and illiteracy. These factors served to lower teacher motivation and job satisfaction. In addition, teachers believed that school policies related to remuneration, safety and security, school governance, and assessments and evaluations needed to be revised if teacher motivation and job satisfaction were to be raised. Teachers were unhappy with their workloads and the multiple roles they played at school. With respect to interpersonal relations, their relations with their school principals, School Management Teams and parents were unconstructive. Many learners were also ill-disciplined and underachievers. Some significant differences in perceptions were found. Male teachers were more satisfied with policies, interpersonal relationships and school organisation. African teachers were happier than Indian teachers with policies and the nature of the work. Teachers with 26 and more years of experience were less negative about their physical environments. Qualifications also made a difference: teachers with certificates only were the least satisfied with their physical environments, school organisation and structure. Most importantly, teachers who were given the opportunity to demonstrate their potential to be successful, was significantly more satisfied with work-related issues. The study made recommendations to improve the motivation and job satisfaction of teachers. / Education Leadership and Management / D.Ed.(Education Management)

Workplace bullying studies have gathered an increasing impetus among researchers throughout the world in the last decade. Previous research has concentrated on bullying in the context of students. Recent research has shifted focus towards workplace bullying of staff by managers. Little is known of upwards bullying where staff members bully managers or students bully their teachers. In this study, workplace bullying focuses on the bullying of teaching staff by the School Management Team. The researcher used the qualitative method for this study. Questionnaires were administered to 80 teachers. Interviews were held with eight members of the School Management Team (SMT) and ten teachers who perceived that they had been subjected to bullying. Data was coded and arranged thematically using Colaizzi’s (1978) phenomenological method of analysis. Results indicate that bullying of the teaching staff thrives in all schools but with varying degrees to certain teachers who are vulnerable due to social and environmental circumstances. The researcher recommends that schools identify cases of bullying and develop an anti- bullying policy that is incorporated in the whole school development strategy. / Educational Leadership and Management / M. Ed. (Education Management)