Publicación a texto completo no autorizada por el autor / Describe el proceso de desarrollo de la primera etapa del sistema web de gestión de pólizas de ingeniería de la empresa de seguros AVLA, el cual tiene como objetivo agilizar el proceso de emisión de pólizas de dicho producto, para esto se emplearon metodologías agiles para el desarrollo de software, puesto que el negocio a automatizar era nuevo en la empresa y estaba sujeto a muchos cambios en su flujo de trabajo. El marco de trabajo usado fue Scrum el cual a través de su desarrollo iterativo e incremental soporto la realidad del negocio. El sistema a desarrollar tenía como objetivo también soportar otras líneas de negocio de la empresa por lo que se empleó una arquitectura modular, de manera que cada componente desarrollado pueda ser reutilizado a futuro, esto se implementó a través del uso de servicios web REST. El sistema web resultado del desarrollo de esta primera etapa satisface las necesidades planteadas por el usuario dando agilidad al flujo del negocio y centralizando y ordenando la información obtenida. / Trabajo de suficiencia profesional

Within Scrum framework the role of the product owner is critical for the success of a Scrum project. Today, there exist little empirical evidence of how the role of product owner is practiced and the challenges they are faced with. This research seeks through a multiple-case study approach to explore the role of product owners. The aim of the research was to investigate the existence of a gap between theory and practice in terms of the product owner role. Qualitative data collection consisted of eight semi-structured interviews with product owners and agile coaches which then was analyzed according to what theory of the role suggests. Results showed partly multiple factors confirming a gap, for example regarding vision, prioritizing and communication, and challenges that arise from the gap, for example concerning decision-making.

TORRES FILHO, Ari do Amaral, Análise da utilização de métodos ágeis no desenvolvimento de ambientes virtuais de aprendizagem: um estudo de caso do Solar 2.0. 2014. 158 f. : Dissertação (mestrado) - Universidade Federal do Ceará, Centro de Ciências, Departamento de Computação, Fortaleza-CE, 2014. / Submitted by guaracy araujo (guaraa3355@gmail.com) on 2016-05-31T19:51:19Z No. of bitstreams: 1 2014_dis_aatorresfilho.pdf: 5052662 bytes, checksum: bbc494f5731e2ba4a447896641ee5d11 (MD5) / Approved for entry into archive by guaracy araujo (guaraa3355@gmail.com) on 2016-05-31T19:51:40Z (GMT) No. of bitstreams: 1 2014_dis_aatorresfilho.pdf: 5052662 bytes, checksum: bbc494f5731e2ba4a447896641ee5d11 (MD5) / Made available in DSpace on 2016-05-31T19:51:40Z (GMT). No. of bitstreams: 1 2014_dis_aatorresfilho.pdf: 5052662 bytes, checksum: bbc494f5731e2ba4a447896641ee5d11 (MD5) Previous issue date: 2014 / In the last two decades there has been considerable progress in the use of Information Technologies and Digital Communication in the process of teaching and learning, both in the form of classroom education as distance. In this context, the use of Virtual Learning Environments - software designed to support the courses via the Internet - is growing and access becoming increasingly diverse, ranging from desktop computers to mobile smartphones. Thus, the complexity of creating these environments becomes increasingly technical and requires Software Engineering and Project Management always better to ensure product quality and customer satisfaction generated. Given such a scenario, this paper proposes the use of Agile methodologies in the development and project management of virtual environments as a more interesting way than traditional software delivery based only on product quality, forgetting often , customer satisfaction and motivation of developers. This paper reports the adoption of agile methodologies in the development of the SOLAR AVA 2.0, showing that it is possible to succeed in both the technical level and at the organizational and personally with the adoption of agile practices in the development of AVAs that can be proven through experiments done with the satisfaction surveys with users and project developers. / Nas duas últimas décadas houve um considerável avanço no uso de Tecnologias da Informação e Comunicação Digitais no processo de ensino e aprendizagem, tanto na modalidade de Educação presencial quanto a distância. Neste contexto, o uso de Ambientes Virtuais de Aprendizagem - softwares criados para o suporte a cursos através da Internet - vêm crescendo e seu acesso se tornando cada vez mais diversificado, indo de computadores desktop a celulares smartphones. Desta forma, a complexidade de criação destes ambientes se torna cada vez maior e exige técnicas de Engenharia de Software e Gestão de Projetos cada vez melhores para garantir a qualidade do produto gerado e a satisfação do cliente. Tendo em vista tal cenário, o presente trabalho propõe o uso de Metodologias Ágeis tanto no desenvolvimento quanto na gestão de projetos de ambientes virtuais como uma solução mais interessante que a tradicional forma de criação de softwares baseada somente na qualidade do produto, esquecendo, muitas vezes, a satisfação do cliente e a motivação dos desenvolvedores

Publicación a texto completo no autorizada por el autor / Busca dar solución al problema de demora en los procesos manuales en la elaboración de la planilla, debido al uso de varios sistemas independientes de las empresas tercerizadas (Clean Force, Dynamic Force, Lima Force), generando de esta forma la duplicidad de tareas en los procesos, demoras en el ingreso de datos, e incrementando los costos de mano de obra en la empresa Comercial del Acero S.A (COMASA). Para ello mediante la metodología ágil SRUM integra los diversos softwares utilizados en la empresa tales como Sistema Control de Asistencia (CONASI), Sistema para Comedor Empresarial, Sistema de Planillas de terceros, Sistema de Marcaciones con el Software ERP (Sistema Integral Empresarial - SIE) donde SIE es la fuente de datos principal para realizar un único proceso y replicar los datos calculados para la planilla en cada uno de los sistemas de las empresas tercerizadas (Software de Planilla de terceros). Logra la eficiencia en la parte operativa del área de recursos humanos con la obtención de forma inmediata de los cálculos de la planilla, la optimización de los tiempos de entrega de reportes, la reducción de los costos de mano de obra y evitar errores en el ingreso de datos y por ende errores en cálculos manuales. / Trabajo de suficiencia profesional

Publicación a texto completo no autorizada por el autor / La empresa América Móvil Perú encuentra la necesidad de dar un mejor servicio de atención al cliente mediante mejoras funcionales y gráficas de la aplicación MICLARO. Para ello el proyecto de implementación del nuevo aplicativo se basó en una de las metodologías más conocidas y difundidas en la actualidad para el desarrollo de software, el marco de trabajo ágil Scrum. Este modelo ofrece todas las herramientas necesarias que el contexto del problema requería, que principalmente eran la reducción de tiempos, adaptación al constante cambio y necesidad de tener entregas incrementales del producto. Parte de los logros alcanzados fue incrementar la aceptación de los clientes con la nueva aplicación, resolviendo gran parte de los inconvenientes presentados. Con ello se aprovechó la oportunidad de generar mayor confianza y fidelidad de los clientes de América Móvil Perú en un contexto donde la competencia entre empresas de telecomunicaciones es cada vez más constante y agresiva. / Trabajo de suficiencia profesional

Made available in DSpace on 2015-05-14T12:36:37Z (GMT). No. of bitstreams: 1 ArquivoTotalSamyr.pdf: 3835709 bytes, checksum: a2365f2f6f1663ccc261dc00848e6ee9 (MD5) Previous issue date: 2013-07-09 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Processes in software development, the adoption of agile methodologies has had significant growth. Realize the difficulty in carrying out a management information / communication in an agile environment. The objective of this work was to propose a management model of information / communication for agile development teams using the Scrum Framework, respecting the needs and particularities of this Framework. The methodology adopted for this work will be divided into three distinct phases consisting of the theoretical study, field research and creation of a proposed management model of information / communication in Scrum teams. / Em processos de desenvolvimento de software, a adoção de metodologias ágeis tem tido crescimento significativo. Percebe-se a dificuldade em realizar uma gestão da informação/comunicação em um ambiente ágil. Objetiva-se com este trabalho propor um modelo de gestão da informação/comunicação para equipes ágeis de desenvolvimento que utilizam a Framework Scrum, respeitando as necessidades e particularidades existentes neste Framework. A metodologia adotada para este trabalho será subdividida em três fases distintas que consistem no estudo teórico, pesquisa de campo e criação de uma proposta de modelo de gestão de informação/comunicação em equipes Scrum.

Submitted by ILTON MARCHI DE ALMEIDA null (ilton.marchi@embraer.com.br) on 2017-07-19T21:27:35Z No. of bitstreams: 1 PROPOSTA DE USO INTEGRADO DOS MÉTODOS SCRUM E CCPM NA GESTÃO DE MÚLTIPLOS PROJETOS.pdf: 3336782 bytes, checksum: cc1ec4213afdacfef036c01ce401ea13 (MD5) / Approved for entry into archive by Monique Sasaki (sayumi_sasaki@hotmail.com) on 2017-07-20T17:48:17Z (GMT) No. of bitstreams: 1 almeida_im_me_bauru.pdf: 3336782 bytes, checksum: cc1ec4213afdacfef036c01ce401ea13 (MD5) / Made available in DSpace on 2017-07-20T17:48:18Z (GMT). No. of bitstreams: 1 almeida_im_me_bauru.pdf: 3336782 bytes, checksum: cc1ec4213afdacfef036c01ce401ea13 (MD5) Previous issue date: 2017-06-30 / A Gestão de Projetos (GP) ganhou papel de destaque na viabilidade dos objetivos estratégicos das organizações. O desenvolvimento de produtos e serviços vem recebendo forte pressão do mercado, demandante de lançamentos frequentes e em prazos cada vez menores. Para atender estas novas exigências, a GP deve prover informações úteis para tomadas de decisões em ambientes de múltiplos e complexos projetos, sujeitos a relevantes incertezas e volatilidade. Considerando as oportunidades de melhoria das práticas da GP para lidar com este ambiente instável e ambíguo, o objetivo deste trabalho é propor, utilizando o método de Teoria Fundamentada em Dados (TFD), um framework que prescreva como aplicar de forma combinada dois métodos de GP: a Gestão de Projetos por Corrente Crítica (Critical Chain Project Management - CCPM) e o Scrum. Os resultados obtidos por este trabalho apontam que a integração destes métodos pode potencializar os benefícios e atenuar as fragilidades de cada uma delas em particular, e cujo uso articulado e coordenado pode permitir decisões mais efetivas em ambientes voláteis, incertos, complexos e ambíguos (VUCA - Volatility, Uncertainty, Complexity and Ambiguity) de múltiplos projetos. / Project Management (PM) has gained a major role in the viability of the strategic objectives of organizations. The development of products and services has been under stronger market pressure, requesting frequent releases and in ever-shorter periods. To meet these new requirements, initiatives for maintaining PM as an information provider to make decisions in multiple and complex projects, exposed to relevant uncertainty and volatility, should be sought. Regarding the opportunities for improvement of PM practices to deal with this unstable and ambiguous environment, the objective of this work is to propose, using the Grounded Theory (GT) method, a framework that prescribes how to apply two GP methods in combination: the Critical Chain Project Management - CCPM and Scrum. The results of this work indicate that the integration of these methodologies can enhance the benefits and mitigate the weaknesses of each of them in particular. This hybrid model could permit a better articulation and coordination of the project tasks, allowing effective decisions in multiple project environments affected by volatility, uncertainty, complexity and ambiguity (VUCA).

Målet med denna uppsats är att bidra med förklarande kunskap om hur en transition från traditionella systemutvecklingsmetoder till agila systemutvecklingsmetoder kan genomföras, vilka problem som kan uppstå under övergången samt de utmaningar organisationen ställs inför vid en övergång. Vidare är målet också att bidra med vägledande kunskap i den mån att den ska belysa möjliga fallgropar som kan undvikas och vilka aspekter som är viktiga att ta hänsyn till vid en övergång till en agil metod. Detta genomförs genom en förklarande fallstudie (Oates, p. 143, 2006) av övergången till agil systemutveckling från en annan, icke-agil metod. Den slutgiltiga uppsatsen ämnar att bidra med en kunskapsgrund till i vilka förhållanden det finns en möjlighet att byta till en agil metod. Undersökningens resultat visar att det det finns goda möjligheter för en övergång men att det är viktigt att både de som driver förändringen och övriga involverade har förståelse för vad som kommer att förändras. Framförallt människors ovilja att lämna bekväma strukturer och ta sig an nytt ansvar är problem som en organisation behöver vara medveten om och har förståelse för ifall en övergång ska lyckas. På en större skala är det också extra viktigt för organisationen att besitta de rätta förutsättningarna för en övergång utöver en djupare kunskap i de olika variationerna av skalning som tas upp i uppsatsen.

Systems development projects and their documents are more or less standardized and can mainly be applied on systems that are supposed to be built from scratch, or updated. In pace with the number of IT-systems are increasing worldwide there is no need for every organization to build their own IT-system. Nowadays it is also possible to purchase licenses which allow the purchaser to modify or add functions to the system. Along with those changes, there have been an increased amount of “rapid development methods” such as Agile and “Quick and Dirty” solutions, but these methods and perspectives are mainly focusing on entire systems development processes, as the old ones, but quicker. If a company purchases an off-the-shelf system with source code available, there is no real need to go through a proper systems development process. During interviews with a small company that has acquired a system as mentioned above, the researcher realized that only one single document is needed, the requirements specification. Today’s requirements specifications can be either well detailed or less, but a project still needs the details specified. Combining a known agile development process with IEEE’s standardized requirements specification, a new way to proceed with projects based on one single document (the requirements specification) has been made. This document also has a focus on simplicity for the inexperienced readers, but with the depth that every developer has got a use for.

In today’s fast-paced world, there is a constant demand for better and more efficient ways of doing business. Motorola in Linköping are using the agile development framework, Scrum in their software development. A certain level of quality must also be assured of the delivered goods and services. Is it possible to use Scrum and still meet the quality requirements? This Master Thesis is performed to investigate if it is possible to achieve a quality certificate from TL 9000, the telecom industry extension of ISO 9000, when using the agile development framework Scrum. The investigation consists of interviews and observations at Motorola, Linköping, along with literature studies about quality systems and agile development. The conclusion is that it is possible to meet the TL 9000 requirements when using Scrum, under the condition that some additional processes are performed and that other parts of the organization also fulfills the remaining requirements. This is needed since there are requirements that are out of scope for the Scrum framework. Examples of the suggested additions are to follow the Scrum framework more strictly and to adopt a more specific definition of done.