This snapshot ethnographic research was conducted in Kihande Village in Uganda with the Agabagaya Women’s Group for a period of five weeks in 2004. Using a feminist ethnographic methodology, the researcher explores how women value, share and pursue knowledge informally among themselves to support themselves, their families and their communities. The analysis indicates that the women of Agabagaya are knowers in their worlds, that they actively pursue educational opportunities and development opportunities, and that they do so from a grassroots level. This particular group does not rely on and may actually be hindered by external development organizations and outside educational influences with top-down models. However, the group does use external development agencies when there is opportunity for the group to benefit. The researcher further explores the positions and implications of a white, Western researcher conducting research in a developing, non-white country and discovers that positive and respectful relationships are at the heart of the research process and that the participants control many aspects of the research itself.

L'envelliment de la població i la importància de les TIC a la societat actual han motivat la necessitat d'integrar més a les persones grans en la interacció persona-ordinador. La investigació actual es centra en factors individuals de l'envelliment i l'aproximació més generalitzada és dissenyar interfícies considerant les persones grans com a conjunt de factors. Aquesta tesi doctoral planteja un paradigma diferent: de factors a persones grans com a actors. En aquest paradigma, prestar atenció als canvis en capacitats funcionals no és l'únic que importa, cal que interacció i ús real estiguin més fortament relacionats. En aquest marc, aquesta tesi presenta els resultats d'un treball etnogràfic extens sobre el correu electrònic i la web. Mètodes quantitatius i mixtes s'han utilitzat en altres aspectes, que recolzen aquest estudi de camp. Altres capítols presenten contribucions metodològiques en avaluació en entorns reals. La tesi acaba proposant estratègies per a investigar amb persones grans com a actors socials, insistint en considerar l'experiència de vida de la gent gran i estudiar més l'ús i les interaccions en entorns reals combinant etnografia i treball més experimental. / El envejecimiento de la población y la importancia de las TIC en la sociedad actual han motivado la necesidad de integrar más a las personas mayores en la interacción persona-ordenador. La investigación actual se centra en factores individuales del envejecimiento y la aproximación más generalizada es diseñar interfaces considerando a las personas mayores como un conjunto de factores. Esta tesis doctoral plantea un paradigma diferente: de factores a personas mayores como actores. En este paradigma, prestar atención a los cambios en capacidades funcionales no es lo único que importa, sino que interacción y uso real deberían estar más fuertemente relacionados. En este marco, esta tesis presenta los resultados de un trabajo etnográfico extenso sobre el correo electrónico y la web. Métodos cuantitativos y mixtos se han utilizado en otros aspectos, que apoyan este estudio de campo. Otros capítulos presentan contribuciones metodológicas en evaluación en entornos reales. La tesis acaba proponiendo estrategias para investigar con personas mayores como actores sociales, insistiendo en considerar la experiencia de vida de la gente mayor y estudiar más el uso y las interacciones en entornos reales combinando etnografía y trabajo más experimental. / Population ageing and the role of computers in current society have created a need to strengthen HCI with older people. The current paradigm considers them as a set of factors and central to it is compensation for age-related changes in functional abilities. This dissertation proposes a different paradigm: from factors towards interaction based on older people as social actors. Within this paradigm, compensating for diminishing abilities is not the cornerstone of research. Instead, interaction and real-life use should be closely intertwined. Against this framework, the thesis presents the results of an extensive ethnographic work on e-mail and web use. Quantitative and mixed methods are employed in other aspects related to use and interaction which complement this major study. Other chapters include methodological contributions to real-life evaluation. The dissertation discusses strategies for approaching HCI with older people. Central to them is the concept of life experience and the need to turn to everyday interactions by combining classical ethnography with experimentations.

This dissertation presents an instrumentalist’s perspective on cognition and meta-cognition in music performance. The goal of the study is to identify and apply methods of inquiry that are phenomenologically resonant with instrumental practice. The first chapter, situating the study in the context of the writer’s musical training, examines ways of studying and representing performance knowledge. The second chapter presents a case study of the preparation of Tōru Takemitsu’s Masque for Two Flutes (1959-1960). Using grounded theory methodology, this chapter investigates the role of gesture in the negotiation of musical understanding. Chapters 3 through 5 draw on Herbert H. Clark’s joint activity theory of language use to conceptualize music-making, taking into account context, process, and other domains of musical activity. Finally, Chapter 6, in addition to re-defining "virtuosity" for the 21st century instrumentalist, presents a set of philosophical considerations for cognitive studies in music performance.

This thesis seeks to uncover some of the cultural practices central to youth activist subcultures across three urban centres in Canada: Toronto, Montreal, and Vancouver. I undertake this work within the context of rising moral and state claims about the apparent need for ‘good citizenship’ to be exercised by young people, alongside a late modern relationship between liberalism, neoliberalism, and Canada’s history of class- and race-based exclusions. The theoretical framework bridges cultural and political sociology with youth cultural theory. It also draws heavily upon the work of feminist philosophers of agency and the state. The main methodology is ethnographic, and was carried out within a phenomenological and hermeneutic framework. In total, 41 young people, ages 13-29, were involved in this research. Participants self-identified as being involved in activist work addressing issues such as globalization, war, poverty and/or colonialism. The findings of this study suggest that the effects of the historical and contemporary symbol of the ‘good citizen’ are experienced within youth activist subcultures through a variety of cultural means, including: expectations from self and schooling to be ‘responsible,’ with its associated burdens of guilt; policing practices that appear to rely on cultural ideas about the ‘good citizen’ and the ‘bad activist’; and representations of youth activism (e.g. within media) as replete with out-of-control young people being punished for their wrong-doings. Wider effects include the entrenched impacts of class- and race-based exclusions, which manifest within youth activist subcultures through stylistic regimes of ‘symbolic authorization’ that incorporate attire, beliefs, and practices. Although findings suggest that many young people come to activism via a predisposition created within an activist or Left-leaning family, this research also highlights the relational means by which people from outside of this familial habitus can come to activist practices. Taken together, findings suggest that youth activism must be understood as a cultural and social phenomenon, with requisite preconditions, influences, and effects; that such practices cannot be disassociated from wider social inequalities; and that such effects and influences demand scrutiny if we are to reconsider the role of activism and its part in expanding the political boundaries of the nation-state.

Although the curative model of medical care is predominant it is necessary to consider the palliative strategies at the end-of-life. The inter-relation of dying children, their families and pediatric palliative care teams are seldom analyzed outside Palliative Care. However, it is important to ethnographically think about the disturbing experiences of body and subject disintegration while people are directly experiencing them, even when the person is a child or a newborn baby. A central topic in this study is how personhood, body formation and disintegration, and childhood can be understood within the context of unevenly constructed and shared palliative communication with and without words. Hence, I analyze in this study how a Palliative Care Team in the city of Buenos Aires provides care, communicates, and ultimately produces a particular companionship to dying children and their families. This work is built on qualitative information gathered and produced during my four-month fieldwork with the Palliative Care Team. The ethnographic techniques (participant observation, non-participant observation and open-ended semi-structured interviews) I conducted show that their strategies of care and communication have as the main goal the process of companionship at the end of children’s lives. It is necessary to understand how patients, parents, and other family members are situated in this field of tensions between restorative and palliative medicine, and brought into this culture of Palliative Care in a public children’s hospital. My research asks, in what ways are pediatric Palliative Care practices exclusive to the social and cultural contexts of Buenos Aires? This work has three main sections: 1. care, 2. communication, and 3. companionship. In section one I focus on the clinical and non-clinical aspects of care involving the professionals’ and volunteers’ practices of giving care. In section two I concentrate my attention on the verbal and non-verbal aspects of the Palliative Care Team communication with children and families. In section three I consider the professional production of ‘companionship’. In this thesis I will demonstrate the significance of this concept according to the Palliative Care Team members and how care and communication are the base for the ‘production of companionship.’

Summary: Although a good deal of information is available about the Maoris of New Zealand, concerning their origin, customs, and culture, yet statistical data regarding their actual numbers at any time before 1857 are comparatively rare. It is a fact that the Maori population in any given locality was a fluctuating one and that their distribution in general was very variable and this constitutes a formidable difficulty in making any estimate of their numbers before the first cenus. A second obstacle is the difficulty of travel which faced the early European explorers. For example, when Cook visited New Zealand, he made an estimate of the population but it was largely conjectural as Cook saw the natives at only those places he touched around the coast, and had in fact no means of estimating what proportion of the total population those communities formed. Actually the Maoris were not confined to the coastline, and therefore Cook�s estimate cannot be regarded as based on adequate data. An evaluation of his estimate will be made later--Chapter 1.

Drawing on Weber’s rationalisation theory and feminist critiques of the consumption-production literature, this thesis describes the impacts and changes in dietary practices that have occurred in households as a result of limited or constrained time available for family food provisioning, and how these changes can be understood as a product of contemporary Australian policy, cultural and food landscapes. It adopts feminist ethnography and household food strategies as important methodological innovations to forge a culturally informed account of convenience-orientated dietary practices in family households within contemporary Australian society. The data were collected from 15 Brisbane family households between January 2002 and August 2006. The thesis argues that dietary practices observed in ‘time-poor’ households have evolved as solutions to the problem of time scarcity by women whose role has traditionally been to feed families. The ‘solutions’ are shaped by the resources to which households have access, and ideas and traditions about family care, food and its responsibility, and available alternative options. Change is observed in diets, menus, source of prepared meals and prepared ingredients, but also organisation of food provisioning and distribution of workload. Also being reshaped is the role of food in the expression of cultural identity, commensality and, in the family setting, the transmission of food skills and knowledge. An analysis that critiques the usefulness of ‘speeding up’ domestic food provisioning as a viable and sustainable solution to the retention of the family meal is drawn, highlighting the problematic nature of persistent nostalgic interpretations of commensal eating patterns in culinary, food activism, sustainability and nutrition discourses. In the absence of a coherent moral philosophy for guiding current public health policy and practice, Kittay’s public ethic of care is proposed as a suitable model. A key challenge for future research is to ensure that household level sociocultural analysis continues to enrich broader debates in food policy and public health.

This study adopted an ethnographic approach to examine the role of the Registered Nurse (RN) in the intellectual disability sector. The research setting (The Centre) is a residential facility for clients with intellectual disability in the northern suburbs of Adelaide that opened in 1971 and was similar to a hospital with the same hierarchy of nursing. Mental deficiency nurse training was conducted there until the 1990s but that qualification is no longer recognised. The Centre is under the umbrella of a large state disability organisation that is in the process of moving clients of the service from institutions (the Centre) to community living options such as group homes. The cessation of mental deficiency nurse training and the introduction of deinstitutionalisation were considered to impact on client health and in the late 1990s a 24 hour nursing service was commenced. There was strong anecdotal evidence the service should be evaluated. A review of the literature found some research had been conducted in overseas countries with a focus on deinstitutionalisation but with a paucity of interest in the role of the RN, particularly in Australia. Ethnography, first used in anthropology as a way of describing different cultures, was chosen as the research methodology because the researcher wanted to discover how the culture influenced the role of the RN. The researcher is an RN employed in the area. As an ethnographer and participant observer, the researcher became the data collection instrument. The entire culture is considered to be the sample in ethnography and data took the form of hundreds of hours of field note entries and interview transcripts. Following analysis, the findings were presented in themes answering the research question which was in two parts. The first ‘from the perspective of the nurse, client and other health care professionals, what constitutes intellectual disability nursing?’ and secondly ‘what are the every day rituals, norms and patterns within the disability culture that shape and influence disability nursing for the Registered Nurse?’. ‘Caring for the client who is institutionalised’, ‘The RN in the disability sector having certain qualities’, ‘Working within a different paradigm’, ‘Having to assume responsibility for large numbers of unregulated workers’, ‘Having to work alongside many professional groups’ and ‘Having different educational needs’ are themes which describe the role. Themes describe the diversity of the role and in describing the registered intellectual disability nurse as ‘different’ the role is compared with that of the nurse in other settings. The current research revealed there is a need for more health related education for unregulated workers and specific intellectual disability education for registered and enrolled nurses. Themes that answer the second part of the research question are ‘hierarchical structure’, ‘the Registered Nurse's position’ and ‘role confusion’. The non-nursing management at the top of the hierarchical ladder was found to significantly limit the role of the RN who was afforded no opportunity for leadership. Confusion over the RN's role and indeed individual workers' roles was observed at all levels. Findings suggest much stronger nursing leadership is required to provide advocacy and holistic care for the client and education for the carer. An outcome of the current research was the development of a model for intellectual disability nursing (see Table 8-1).

The 1990's saw a rapid growth in the use of Enterprise Systems by organisations to undertake quick and strategic decisions. Significant to the use of Enterprise systems, is their implementation in the organisation. The increased use of paper documents in government organisations and the augmented implementation rate of Electronic Document Management Systems within government organisations in New Zealand, is what triggered this research and subsequently the framing of the research objectives and thereby the research question. This research encompasses the factors which affect the implementation process of an Enterprise Document Management System and thereby render it a success or a failure. The study used an ethnographic approach in order to introduce rigour in the research. The data was collected by conducting eight semi-structured interviews at the client organisation. The interviews were transcribed and later coded using an open - coding methodology. A thematic analysis based schema was developed to later analyse the coded data.The research found that, factors such as change management, behaviour management / emotions, communication, implementation process approach and system functionality had profound effects on the implementation success of the Electronic Document Management System in the research organisation. The thesis has been mostly written in the first person to represent the author's interpretation of the implementation process and its related factors.

This ethnographic study provides insight and understanding, which is needed to educate and support the Triage Nursing role in Australian Emergency Departments (EDs). The triage role has emerged to address issues in providing efficient emergency care. However, Triage Nurses and educators have found the role challenging and not well understood. Method: Sampling was done first by developing a profile of 900 nurses who undertake the triage role in 50 NSW EDs through survey techniques. Purposive sampling was then done with data collected from participant observation in four metropolitan EDs (Level 4 and 6), observations and interviews with 10 Triage Nurses and the maintenance of a record of secondary data sources. Analysis used standard content and thematic analysis techniques. Findings: An ED culture is reflected in a standard geography of care and embedded beliefs and rituals that sustain a cadence of care. Triage Nurses to accomplish their role and maintain this rhythm of care used three processes: gatekeeping, timekeeping and decision-making. When patient overcrowding occurred the three processes enabled Triage Nurses to implement a range of practices to restore the cadence of care to which they were culturally oriented. Conclusion: The findings provide a framework that offers new ways of considering triage nursing practice, educational programs, policy development and future research.