新的商業模式、滿足市場需求的產品或者是特別的技術等都可以是新興事業體的雛形，生醫技術的概念亦是如此，又生醫產業特性與一般產業迥異，因此該事業體的育成重點將不同於一般情況。本研究以生醫取向的學術型育成中心為研究對象，以個案研究方式從育成與業者兩端來探究此類育成中心應具備的成功條件為何，進而從中了解學術型生醫育成中心該強化哪些能力以及需要具備哪些條件再給予其發展之建議。 本研究發現台灣學術型生醫育成中心對業者而言屬於前育成的概念，即業者進駐育成中心的目的並非為取得商業經營知識，而是為取得技術及自主研發能力。本研究以一般育成中心的五項經營關鍵分類並個別為其設定適合學術型生醫育成中心發展的方向，分別如下： 一、育成中心目標及營運策略的制定及貫徹：育成中心需建置明確具體的營運計畫，包含目標、人才招募、招商方法、育成制度、資金籌措等。二、育成執行團隊：學術型生醫育成中心對業者之作用為取得技術能力的跳板以及與校方溝通的管道，因此建議育成執行團隊將扮演橋樑之角色與網絡整合者之角色盡善盡美即可。三、網絡關係與資源整合：基於前一要點以及受限於校方的工商管理資源，學術型生醫育成中心應拓展其外部網絡資源以提供業者全方位的創業網絡支援，藉此創造育成中心對業者之價值。四、硬體、行政支援：提供育成中心或校方所能提供的研究設備與實驗技術列表以及各項技術移轉、產學合作計畫案之情報資訊，此舉不僅方便業者查詢使用亦有利於育成中心對外招商活動的進行。五、育成中心品牌經營：育成中心可操作來自母組織之名聲並藉由大量曝光之機會建立育成中心的知名度與品牌形象。 / New business model, demand meted product and special know-how can be a prototype entity, the concept also works in the biomedical technologies. However, characteristics of biomedical industry are distinguishing from other industries that make the incubation for biomedical enterprise different. This study is focus on academic biomedical innovation incubator in Taiwan, and tries to find out some key successful factors for their operation. The study found that the enterprise thought the academic biomedical incubator is a pre-incubate stage for them, that means they choose it for obtaining technologies and self R&D capabilities not for the business knowledge from the incubator. In conclusion, this study uses five operational keys of general business incubator as classification to define the developing suggestion for an academic biomedical incubator. As follows: First, to develop and execute the operational strategy of incubator: incubator need to develop a definite operational plan which includes objective, human resource recruiting, tenants recruiting, incubation process, finical plan, etc. Second, incubation team: academic biomedical incubator is thought a channel for obtaining technologies and a bridge to parent organization by tenants. Therefore, the team is suggested to do its best effort for the bridged-service and network relationship coordination. Third, network relationship and resources integration: based on previous point and the resource limited, academic biomedical incubator should expand its external network to provide all the entrepreneurial resource for tenants. Forth, hardware and software supporting: providing the list of what the incubator and parent organization could support or provide, which is like equipment, techniques, industry-university cooperation projects information. Fifth, incubation branding: incubator could create self-image by massive exposure and leverage parent organization’s reputation.

Recently, small businesses have attracted much attention from scholars and businessmen, since the significance of these businesses estimated essential in rapid changing business environment from the perspective of wealth and job creation. Simultaneously, it is well known that most infant entrepreneurs are constrained by shortage of financial resource for development and growth of their business. Some entrepreneurs carry out the need for resources by applying the particular methods of financial bootstrapping. Therefore, a number of researches have been conducted in order to define characteristics of bootstrapping and to analysis how it effects to financial decision making process of entrepreneurs. Under specific constrains and difficulties, the majority of the start-ups gain financial capital for business establishment from family funds and other informal sources based on personal contacts. Being directly connected with bootstrapping, financial decision making also must be implemented efficiently in the start-up phase of the company. Practically, the majority of nascent entrepreneurs face the lack knowledge about financing of small business frequently. Thus, the study of bootstrapping methods and the exploration of the factors, that effect decision making process, is important for both researchers and entrepreneurs. The regarding thesis, in turn, examines bootstrapping behavior and financial decision making processes of four different companies in the Create Business Incubator. First of all, it investigates financing, financial choice, network and learning in order to conceptualize appropriate frame for conducting the thesis work. Then, necessary hands-on information obtained by conducting certain interviews and analyzing the networking and coaching circumstances of the Incubator. Consequently, after analyzing the characteristics of business and entrepreneurs, a priori conclusion and recommendations are proposed which help to increase the financial awareness of nascent entrepreneurs in the Incubator in terms of financing small business.

Submitted by Liliane Ferreira (ljuvencia30@gmail.com) on 2018-06-04T12:38:23Z No. of bitstreams: 2 Dissertação - Dágma Thábatta Sueyd de Freitas Pereira - 2018.pdf: 3461335 bytes, checksum: 698852d0fc696ad33377a701e485ccf2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Approved for entry into archive by Luciana Ferreira (lucgeral@gmail.com) on 2018-06-04T13:54:25Z (GMT) No. of bitstreams: 2 Dissertação - Dágma Thábatta Sueyd de Freitas Pereira - 2018.pdf: 3461335 bytes, checksum: 698852d0fc696ad33377a701e485ccf2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2018-06-04T13:54:25Z (GMT). No. of bitstreams: 2 Dissertação - Dágma Thábatta Sueyd de Freitas Pereira - 2018.pdf: 3461335 bytes, checksum: 698852d0fc696ad33377a701e485ccf2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2018-04-30 / The purpose of this study was to analyze the ways of creating knowledge in the incubated companies' experiences during the incubation process. As specific objectives, the research aimed to describe and analyze the incubation process of companies; to demonstrate the most recurrent knowledge conversion modes during incubation; characterize the experiences of incubated companies that influence the creation of knowledge and contribute to the reflection of entrepreneurs incubated on the preponderance of knowledge creation in their practices. The study strategy adopted was that of multiple cases, where six cases were selected. The data collection was through the autoscopy, observation and questionnaire applied to the incubated companies and university incubator of technology-based, considering the perspectives of knowledge creation in incubated companies. The analytical approach adopted was the qualitative one where the interpretation and analysis of the data counted on the software MAXQDA Analytics Pro 2018 and auxiliary softwares of shooting and editing of videos, listening and transcription of reflexive sessions for the organization of qualitative data regarding the extraction, compilation and analysis of information of the elements raised. The study examined the creation of the knowledge of incubated companies, explaining the organizational knowledge and incubation process, as well as using as an analysis model the four ways of converting organizational knowledge and the five conditions promoting the creation of organizational knowledge. It was considered therefore to examine how the incubated companies create knowledge during the incubation process. It was identified activities or daily actions that configure the existence of one or more ways of converting organizational knowledge within incubated companies, as well as the experiences that contribute to the creation of organizational knowledge considering the five promoting conditions, besides the five prevailing experiences discovered by this study that promote the creation of organizational knowledge. It was observed that the incubated companies undergo experiences of knowledge creation during incubation, and that many of these experiments are related to the incubation environment, being the incubator a ba of knowledge. It was also observed that in reflecting on the actions that provide the creation of organizational knowledge, entrepreneurs end up re-meaning the meanings of the activities they perform, giving greater importance to them. The conclusions of the study also stimulated the verbalization about the use of the autoscopy method, which was well evaluated and conceptualized as a very important method by leading to reflection on the actions, which allows the personal measurement of the state of performance of this action. / Este estudo teve como objetivo geral a pretensão de analisar os modos de criação do conhecimento nas experiências das empresas incubadas, durante o processo de incubação. Como objetivos específicos, a pesquisa pretendeu descrever e analisar o processo de incubação de empresas; evidenciar os modos de conversão do conhecimento mais recorrentes durante a incubação; caracterizar as experiências das empresas incubadas que influenciam na criação do conhecimento e contribuir para a reflexão dos empreendedores incubados sobre a preponderância da criação do conhecimento em suas práticas. A estratégia de estudo adotada foi a de múltiplos casos, onde selecionou-se seis casos. O levantamento dos dados se deu por meio da autoscopia, observação e questionário aplicados às empresas incubadas e à incubadora universitária de base tecnológica, considerando as perspectivas da criação do conhecimento nas empresas incubadas. A abordagem analítica adotada foi a qualitativa onde a interpretação e análise dos dados contou com auxílio do software MAXQDA Analytics Pro 2018 e de softwares auxiliares de rodagem e edição dos vídeos, escuta e transcrição das sessões reflexivas para a organização dos dados qualitativos quanto á extração, compilação e análise de informação dos elementos levantados. O estudo examinou a criação do conhecimento das empresas incubadas, cabendo explanar sobre o conhecimento organizacional e o processo de incubação, assim como utilizou-se como modelo de análise os quatro modos de conversão de conhecimento organizacional e as cinco condições promotoras de criação do conhecimento organizacional. Considerou-se examinar portanto de que forma as empresas incubadas criam o conhecimento durante o processo de incubação. Foram identificadas atividades ou ações cotidianas que configuram a existência de um ou mais modos de conversão do conhecimento organizacional dentro das empresas incubadas, bem como foram apontadas as experiências que contribuem para a criação do conhecimento organizacional considerando as cinco condições promotoras, além das cinco experiências preponderantes descobertas por este estudo que promovem a criação do conhecimento organizacional. Foi observado que as empresas incubadas passam por experiências de criação de conhecimento durante a incubação, e que muitas destas experiências estão relacionadas ao ambiente de incubação, sendo a incubadora um ba do conhecimento. Constatou-se ainda que ao refletirem sobre as ações que proporcionam a criação do conhecimento organizacional, os empreendedores acabam por ressignificar os sentidos das atividades que realizam, dando maior importância a elas. As conclusões do estudo ainda estimularam a verbalização sobre o uso do método autoscopia, que foi bem avaliado e conceituado como um método muito importante por levar à reflexão sobre as ações, o que permite a mensuração pessoal do estado de realização desta ação.

FundaÃÃo de Amparo à Pesquisa do Estado do Cearà / Neste trabalho foi construido um sistema de hardware e software acoplado em uma incubadora comercial transformando-a em uma plataforma de estudo sobre o processo de umidade e temperatura caracteristico deste sistema. Atraves do software em um computador e possivel fazer medicoes das variaveis controladas e modificar os valores das variÃveis manipuladas, neste caso, o resistor de aquecimento do ar, no sistema de temperatura, e o resistor de aquecimento da agua no sistema de umidade. Foram identificados modelos do processo e um controlador preditivo do tipo GPC foi projetado para atender os criterios definidos na norma NBR IEC 60601-2/19. Para verificar o cumprimento destes critÃrios pelo controlador foi construido um sistema de hardware e software para realizar alguns dos ensaios previstos pela norma, criando um sistema de avaliacao de desempenho do comportamento das grandezas de temperatura e umidade relativa do ar no interior de incubadoras neonatais conforme a norma. O desempenho do controlador projetado foi comparado com o controlador pre existente da incubadora comercial. Foi verificado que o controlador projetado conseguiu atender os critÃrios da norma com sobre-sinal e erro de regime menores que os obtidos pelo controlador ja pre-existente na incubadora comercial. / In this work was built a system of hardware and software engaged in a commercial incubator turning it into a platform to study the process of humidity and temperature characteristic of this system. Using the software on a computer can make measurements of controlled variables and modify the values of the manipulated variables, in this case the resistor heating the air in the temperatureâs system and the heating resistor of the water in the humidityâs system. Process models were identified and a predictive controller type GPC is designed to meet the criteria defined in the standard NBR IEC 60601-2/19. To verify compliance with the criteria by the controller was built a system of hardware and software to perform some of the tests required by the standard. The performance of the controller was designed compared to the controller pre-existing commercial incubator. It was verified that the controller designed could meet the criteria of the standard more efficiently than the already pre existing business in the incubator.

Tanto as incubadoras como as aceleradoras são organizações especializadas no suporte de empreendimentos em fases iniciais, em especial, aqueles intensivos em inovação conhecidos como startups. Apesar da grande disseminação dessas organizações, há poucas informações na literatura que evidenciem as suas diferenças e as contribuições na jornada do empreendedorismo inovador. Assim, o objetivo principal deste estudo é comparar a diferença entre as propostas de valor das aceleradoras e das incubadoras a partir da percepção das startups que tenham sido tanto incubadas como aceleradas. Entre os objetivos específicos temos: discutir possíveis relações entre as aceleradoras e as incubadoras de negócios; apresentar a evolução das incubadoras e os fatores que induziram o surgimento das aceleradoras, descrevendo os diferentes arquétipos e as implicações que essas organizações têm no ecossistema de empreendedorismo; apresentar o cenário nacional do fenômeno de aceleração e de incubação. O levantamento de dados contará com duas etapas: análise documental de fontes de dados secundárias e estudos de caso com uso de técnica de entrevista e questionário semiestruturado. A análise documental foi feita a partir de banco de dados de artigos científicos, dados oficiais de governos, fundações, revistas e páginas web especializadas e editais de chamamento das próprias organizações. A análise documental fornecerá o retrato de como as incubadoras e as aceleradoras se promovem no ecossistema como organizações importantes no apoio às startups. Em seguida, através de abordagem exploratória descritiva e qualitativa, foram realizadas entrevistas com roteiros semiestruturados com fundadores de startups que foram incubadas e aceleradas, para compreender o valor que cada um desses processos forneceu ao desenvolvimento dessas empresas. Concluiu-se que existe uma dissonância entre o valor percebido pelas startups e o que as incubadoras e as aceleradoras promovem. Também foi possível identificar que a busca por recursos pelas startups tende a não seguir um processo linear, capturando as melhores oportunidades que estejam disponíveis no momento. Por fim, esta pesquisa é um passo exploratório para trazer novas evidências do fenômeno das startups e dos diferentes instrumentos que as constroem. Sugerem-se encaminhamentos que possam preencher lacunas na literatura a respeito dos fenômenos citados, indicando a necessidade de estudos futuros que adensem o conhecimento desse fenômeno. / Both incubators and acelerators are specialized organizations to support early-stage ventures, especially innovation-intensive ones known as startups. Despite the great spread of these organizations, there is a few information in the literature that show their differences and contributions in the journey of innovative entrepreneurship. The main objective of this study is comparing the difference between value porposition of accelerators and incubators from the perception of startups that have been both incubated and accelerated. The specific objectives are: to discuss possible relationships between accelerators and incubators; to present the evolution of the incubators and the factors that led to the emergence of the accelerators, describing the different accelerators archetypes and the implications in entrepreneurship ecosystem; to present the national scenario of acceleration and incubation. The data collection stage had two stages: documentary analysis of secondary data sources; and the case study using interview technique through semi-structured questionnaire. The documentary analysis was made from a database of scientific articles, official data from governments, foundations, journals and specialized web pages and incubators and accelerators calls for proposals. Documentary analysis provided a picture of how incubators and accelerators are promoted to the ecosystem and startups. Then, through a descriptive and qualitative exploratory approach, interviews were conducted with semistructured scripts with founders of startups that were incubated and accelerated to understand the value that each of these processes provided to the development of these companies. It was concluded that there is a dissonance between what the incubators and the accelerators promote and the value perceived by the startups, they are not being able to identify enough characteristics that distinguish them. The reason for it is the diversity of the needs and demands of the startups, different models of accelerators and incubators are formulated that, in many cases, overlap in the benefits offered. It was also possible to identify that the search for resources by startups, whether radical or disruptive startups, does not follow a linear process, capturing the best opportunities available in the ecosystem through a minimally tactical and selective approach. In order to contribute to the understanding of the growing formation of organizations supporting startups, such as incubators and accelerators, and considering the findings of this research, a tool was suggested to define the types of these organizations, loosely termed \"startup guiders\". This tool analyzes three basic dimensions: business model, value proposition and stage of intervention in the development of early-stages ventures. Finally, this research is an exploratory step in bringing new evidence of the phenomenon of startups and of the different instruments that construct them. It is suggested that there be gaps in the literature regarding the mentioned phenomena, indicating the need for future studies that increase the knowledge of this phenomenon.

A gestão empresarial, de uma forma em geral, enfrenta novos contextos quanto à sua estrutura organizacional que suporte a dinâmica do mercado, que incentive a aprendizagem, que esteja antecipada as tendências de consumo e necessidades dos clientes; e que possa ser criativa o suficiente para promover a inovação. Neste sentido, o conhecimento se torna um recurso estratégico para as empresas. Este estudo teve como objetivo propor diretrizes para um portal colaborativo para a transferência do conhecimento no contexto de ambientes de desenvolvimento de empreendimentos inovadores visando a melhoria no processo de inovação e desenvolvimento dos negócios das empresas incubadas. Quanto ao desenvolvimento, baseado em estudos norteadores sobre gestão do conhecimento, transferência do conhecimento para aspectos da colaboração e portais, foi aplicada a metodologia de modelagem organizacional Enterprise Knowledge Development (EKD). Os resultados abordaram três perspectivas: o modelo do estado atual, a análise das necessidades de mudança e o modelo do estado futuro, que apresentam em principal, o modelo de componentes e requisitos técnicos que norteiam as diretrizes para o portal colaborativo, para a transferência do conhecimento, integrado aos objetivos organizacionais, regras do negócio, atores e recursos. / The corporate management, in a general way, faces new contexts for their organizational structure wich supports the market dynamics, wich encourages learning, that is in advance to consumer trends and customer needs, and wich can be creative enough to foster innovation. In this way, knowledge becomes a strategic resource for companies. This research aims to propose guidelines for a collaborative portal for knowledge transfer in the context of innovative projects development in order to improve the innovation process and the development of business of incubated companies. Regarding development, based on guiding studies on knowledge management, knowledge transfer for collaboration aspects and portals, was applied the organization modeling methodology Enterprise Knowledge Development (EKD). The results discussed three perspectives: the as-is model, needs-for-change analysis and the to-be model, in which presents mainly the technical components and requirements model that provide the guidelines for collaborative portal for knowledge transfer, integrated with organizational goals, business rules, actors and resources.

Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-10-10T13:47:41Z No. of bitstreams: 1 DISSERT Claudio Almeida Pinheiro.pdf: 2607136 bytes, checksum: 4eb6590137f0db3422bb97235d0e8507 (MD5) / Approved for entry into archive by Biblioteca da Escola de Engenharia (bee@ndc.uff.br) on 2017-10-16T11:21:56Z (GMT) No. of bitstreams: 1 DISSERT Claudio Almeida Pinheiro.pdf: 2607136 bytes, checksum: 4eb6590137f0db3422bb97235d0e8507 (MD5) / Made available in DSpace on 2017-10-16T11:21:56Z (GMT). No. of bitstreams: 1 DISSERT Claudio Almeida Pinheiro.pdf: 2607136 bytes, checksum: 4eb6590137f0db3422bb97235d0e8507 (MD5) Previous issue date: 2017-09-05 / As incubadoras de empresas devem garantir condições favoráveis para o sucesso das empresas incubadas e pré-incubadas, diminuindo o índice de fracassos das micros e pequenas empresas, para alcançar o sucesso precisam ampliar quantitativa e qualitativamente seus resultados, de forma que os objetivos e metas sejam alcançados para um patamar de sustentabilidade do negócio. O objetivo deste estudo é propor um sistema de indicadores de desempenho que permita a Incubadora de Empresas em Tecnologia – IETEC (CEFET-RJ) atender os requisitos para a implantação e certificação do modelo CERNE 1, através do método do Design Science Research, para criar o artefato proposto, utilizando modelos conhecidos de sistemas de mensuração de desempenho de incubadoras de base tecnológica, existentes na literatura. Dentro deste contexto, com incentivo governamental foi criado pela Associação Nacional das Entidades Promotoras de Empreendimentos Inovadores (ANPROTEC) em parceria com o Serviço de Apoio às Micro e Pequenas Empresas (SEBRAE), o Centro de Referência para Apoio a Novos Empreendimentos (CERNE), com a elaboração de procedimentos padronizados para a implementação de sistemas de gestão de desempenho das empresas e da própria incubadora, utilizando de ferramentas e mecanismos adequados para a mensuração. O artefato criado é composto por (40) indicadores de desempenho que contemplam os cinco eixos norteadores do CERNE: empreendedor, tecnologia, capital, mercado e gestão. / Business incubators should ensure favorable conditions for the success of the incubated companies and pre-incubated, decreasing the rate of failures of micro and small enterprises to achieve success you need to expand your results, quantitative and qualitatively of so that the goals and objectives are achieved to a level of sustainability of the business. The objective of this study is to propose a system of performance indicators that allow the technology business incubator-IETEC (CEFET-RJ) meet the requirements for the implementation and certification of the model CORE 1, by the method of Design Science Research, to create the artifact proposed, seeking in literature known models of performance measurement systems of technology-based incubators. Within this context, with Government incentive was created by the National Association of organizations promoting Innovative Ventures (ANPROTEC) in partnership with supporting service for Micro and small enterprises (SEBRAE), the Centre of reference for supporting new Developments (CORE), with the development of standardized procedures for the implementation of performance management systems of companies and own incubator, using appropriate mechanisms and tools for measurement. The artifact created consists of (40) performance indicators covering the five axes guiding CORE: entrepreneur, technology, capital, market and management.

Submitted by Priscilla Araujo (priscilla@ibict.br) on 2016-10-06T19:05:09Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) DISSERTAÇAO_Rodolpho Rangel_Versao_Final_(Pos revisao).pdf: 3206472 bytes, checksum: 39d999bdb5ee493baf2839fe5dcfff34 (MD5) / Made available in DSpace on 2016-10-06T19:05:09Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) DISSERTAÇAO_Rodolpho Rangel_Versao_Final_(Pos revisao).pdf: 3206472 bytes, checksum: 39d999bdb5ee493baf2839fe5dcfff34 (MD5) Previous issue date: 2016-03-29 / Este estudo parte da premissa que a inovação é um processo social e interativo que apresenta em sua essência a informação, o conhecimento e a criatividade. Ao considerar o histórico e as abordagens sobre as políticas públicas de economia criativa, faz uma análise sobre sua origem e os conceitos acerca do tema. Discute os aspectos políticos e implicações deste conceito que é destacado como estratégia de desenvolvimento para o Brasil, através do Ministério da Cultura, principalmente com a criação de uma rede de incubadoras públicas e apoio a empreendimentos da economia criativa. A investigação através de um estudo de caso da incubadora “Rio Criativo” tem como objetivo principal identificar os atores, os fluxos de informação e as interações que ocorrem nos processos de inovação dos empreendimentos desta incubadora. Para tanto, a metodologia é organizada a partir de levantamento bibliográfico, discussão do referencial teórico, e de uma pesquisa de campo, exploratória e majoritariamente qualitativa. As inovações encontradas são categorizadas como incrementais. A análise da dinâmica informacional identifica a relevância das interações informais, via redes de contatos entre os empreendedores, bem como com os atores externos à incubadora. As interações com os clientes (usuários), universidades, e o aprendizado organizacional são consideradas importantes para os fluxos informacionais que favorecem o surgimento de inovação, e o e-mail é um canal de comunicação de destaque. A burocracia e os atrasos das ações da incubadora demonstram a existência de barreiras aos fluxos de informação e revelam um descompasso entre gestão privada (empreendimentos) e gestão pública (incubadora). A pesquisa abre caminhos para análises e discussões que podem aprofundar a compreensão sobre os processos de inovação nos empreendimentos da economia criativa, sem a pretensão de realizar generalizações. Indica pistas de um debate que se amplia sobre as formas de apropriação do atual processo de reestruturação do sistema capitalista sob o campo da cultura. Por fim, sugere às políticas públicas de economia criativa um trabalho que se afaste de modelos advindos das indústrias criativas e ofereça melhores condições de fortalecimento da cultura local e desenvolvimento para a sociedade. / This study starts from a premise that innovation is a social and interactive process that has in essence the information, knowledge and creativity. Considering the history and approaches to creative economy public policies, makes an analysis of the origin and concepts on the subject. Discusses the political aspects and implications of this concept highlighted like a strategy of development for Brazil, through the Ministry of Culture, mainly with a public incubators network and enterprises support. Research through a case study at "Rio Criativo" incubator aims to identify the actors, information flows and interactions that become in innovation processes of incubator’ enterprises. Therefore, the methodology is organized from literature, theoretical discussion, and a field research, exploratory and qualitative. Innovations that found are categorized as incremental. The information dynamics analysis identifies the relevance of informal interactions through entrepreneurs’ networking, as well as with the actors outside the incubator. Interactions with customers (users), universities, and organizational learning are considered important for the information flows that foment the emergence of innovation, and the e-mail is an relevant communication channel. Bureaucracy and delays of the incubator's actions demonstrate the existence barriers to information flows and reveal a mismatch between private management (enterprises) and public management (incubator). The research open the way for analysis and discussions that may deepen understanding innovation processes in creative economy enterprises, with no claim to realize generalizations. It indicates tracks for a debate that expands on the appropriation of the current restructuring of the capitalist system in the cultural field. Finally, it suggests to the creative economy public polices works away of models arising from the creative industries and offers better conditions for local culture and development to society.

[pt] A presente dissertação tem como objetivo pesquisar as características de empresas de base tecnológica, particularmente no que tange o seu processo de amadurecimento. Pretende-se aproximar a teoria da prática, realizando, para isso, um estudo de caso em uma empresa oriunda de uma incubadora tecnológica - a PipeWay Engenharia. Inspirado na metáfora apontada pelo uso do termo incubadora, esse estudo toma como base uma analogia entre as fases do desenvolvimento de uma empresa e as etapas de amadurecimento do ser humano. O estudo focou a adolescência organizacional, relatando os principais desafios a serem vencidos e dando exemplos de como empresas de base tecnológica poderiam superar esses problemas com menores dificuldades. / [en] This dissertation aims at research the characteristics of technology-based companies, particularly in reference to their process of development. The intention is to bring theory and practice closer. Therefore, it is carried out a case study in a company that comes from a technology incubator - named PipeWay Engenharia. Inspired by such metaphor, this study takes the analogy between human and company development as premise. The focus of the study was on the organizational adolescence, showing the main challenges faced by a technology-based company and suggesting how it could be coped with.

Small and Medium-sized Enterprises (SMEs) are an underutilised sector to disseminating sustainability within communities. Entrepreneurs are action-oriented individuals who enjoy challenges and act upon environmental feedback, making them ideal change agents. However, there is a lack of tools specifically targeted towards SMEs to help them act strategically towards sustainability. In order to support entrepreneurs and motivate them into becoming catalysts for change towards sustainability the research team identified the need to provide them with a customized tool. The tool will be focused towards entrepreneurs interested in starting up new businesses with a core strategy of sustainable development. If the entrepreneur is able to apply sustainability at the beginning of their business venture, it reduces the need for later corrections. The research examines what is needed in a tool to support entrepreneurs and how to encourage them through the conception of adopting sustainable strategies. / <p>Renee Simard #1066 Amphion St., Victoria, BC V8S 4G3 Rachelle McElroy 637 Cowper St. Victoria, BC V9A 2E8 Itzel Orozco 1138 E 22nd Ave Eugene OR 97403 United States</p>