Monitoring and evaluation of programs and outcomes is common practice in educational arenas; however, it is not so frequent within professional societies and organizations. By definition, professional organizations are groups of people working together to accomplish a set of goals and objectives that serve the profession. As an organization, the American Association for Agricultural Education (AAAE) serves educators, communicators, and leaders in agriculture through research and application of its principles. A clear understanding of the climate of an organization is important. Understanding the climate of the AAAE could potentially provide AAAE leadership with an understanding of how to improve the functionality of the organization. Organizational climate is a feeling by the members; how they perceive something should be done at that moment. The research design of this nonexperimental quantitative study was descriptive and inferential in nature. The overarching construct proposed to be measured through conducting this study was organizational climate. A four-section electronic data collection instrument, Organizational Climate Inventory (OCI), was researcher-developed. An ANOVA was used to determine if differences in the OCI scales existed based on selected professional characteristics of AAAE members. Many individuals pay dues to be members of the AAAE; the return on their investment was not identified in this study. Nearly three-quarters of the membership of the AAAE is held by academic faculty in professorate ranks. Each of the five research priority areas were represented as were each of the three geographic regions. Both the regional and national meetings are relevant and important to the membership. AAAE members‘ organizational vision was the scale in with the highest mean score; whereas, standard of performance was the scale in which the lowest mean was exhibited. Mean 6σ scores were reported for each of the OCI scales and organized by professional characteristic. Dues-paying-members and non-dues-paying-members did not perceive organizational vision of the AAAE in the same way. Perceptions also differed across all of the scales by region, academic position, and frequency of attendance at regional and national AAAE meetings.

Stakeholder salience has emerged from the ambiguity of stakeholder theory and is intended to better describe the aspects of identification and prioritization of stakeholders. Despite the fact that 95% of businesses worldwide are SMEs and comprise 99.8% of all European enterprises, the stakeholder salience aspects of identification and prioritization, in relation to SMEs, are empirically underdeveloped and mainly focused on the owner/manager perspective. Therefore, this qualitative single-case study has explored the stakeholder salience aspects of identification and prioritization in order to better understand the intraorganizational perceptions of stakeholders, processes, and motivations, within a European SME. The findings revealed that intraorganizational perceptions focused on a narrow view of stakeholder identification, which contradicts the broad view advocated by researchers in relation to stakeholders and sustainable development. Furthermore, there is a need to develop broader intraorganizational understanding of stakeholders in terms of claims and processes if businesses are going to be able to create holistic strategies with a sustainable development focus.

Public affairs professionals are responsible for monitoring the sociopolitical environment and using information strategies to respond to public policy proposals on behalf of firms and organizations. To develop, implement, and legitimize public policy, lawmakers and public administrators rely on the input from external experts and stakeholders. The purpose of this research was to explore how public affairs engage with healthcare intraorganizational stakeholders to leverage their knowledge for information strategies. Knowledge transfer served as a theoretical framework through a qualitative multiple case study of 3 healthcare delivery organizations in the upper Midwest of the United States. Primary data were collected using semistructured interviews from public affairs (n = 11) and healthcare professionals (n = 18). Organizational documents and public records were reviewed to understand the internal interaction of public affairs and the development of information strategies. Patterns and themes emerged through cross case synthesis, presented as a process-based model and theory. Public affairs functions were structured inconsistently in all case sites. Decision-making processes primarily involved nonpublic affairs stakeholders approving information products. Intraorganizational engagement and knowledge transfer was found as ad-hoc and consistent, through a blending of informal and formal methods. Practitioner strategies, tactics, and challenges were identified to facilitate internal interaction. This study provides insight to improving public affairs practice and supports linking the expertise of healthcare stakeholders to policymaking. Improving the healthcare delivery system through public policymaking is fostered through aligning policy with the knowledge of healthcare professional practice.

Cette thèse explore comment les réseaux intra-organisationnels et la collaboration inter-organisationnelle déterminent, séparément et conjointement l'innovation d'entreprise. Les organisations s'appuient à la fois sur la collaboration externe et interne pour obtenir et intégrer des connaissances sur de nouveaux produits et procédés. Les réseaux de collaboration interne entre les scientifiques en recherche et développement facilitent le partage et le transfert de connaissances tandis que la collaboration externe, via des alliances et des "joint ventures", offre accès à de nouvelles connaissances. Ce modèle a été testé empiriquement en utilisant des données de l'industrie des dispositifs médicaux en Amérique du nord entre 1990 et 2005. Contrairement aux attentes, les réseaux intra-organisationnels plus cohésifs et plus regroupés réduisent le transfert de connaissances et la diversité, ce qui réduit aussi l'innovation d'entreprise. Alors que les réseaux intra-organisationnels très connectés augmentent les effets de la collaboration inter-organisationnelle sur l'innovation d'entreprise. Cette thèse contribue à la littérature des réseaux et de l'innovation en examinant les mécanismes qui interviennent dans les effets de la structure du réseau sur l'innovation d'entreprise. Elle explore également le caractère multi-niveaux des réseaux en combinant à la fois les relations intra-entreprise et inter-entreprises pour expliquer l'innovation d'entreprise / This dissertation explores how intraorganizational networks and interorganizational collaboration, individually and jointly, shape firm innovation. Organizations rely on both external and internal collaboration to obtain and integrate knowledge in new products and processes. Internal collaboration networks among R&D scientists facilitate knowledge sharing and transfer whereas external collaboration via alliances and joint ventures provide an organization with access to new knowledge. This model is empirically tested in the North-American medical devices industry between 1990 and 2005. Contrary to the expectations, more cohesive and clustered intrafirm networks actually reduce knowledge transfer and diversity, which then reduces firm innovation. But well-connected intrafirm networks augment the effects of interorganizational collaboration on firm innovation. This dissertation contributes to the networks and innovation literature by examining the mechanisms that mediate the effects of network structure on firm innovation. It also explores the multilevel nature of networks by combining both intrafirm and interfirm relationships to explain firm innovation

The shift towards relationship marketing entails an increased attention directed to buildingcollaborative relationships in the business-to-business market. This has further contributed tothe current interest in the intraorganizational setting in the area of sales and key accountmanagement, and more specifically the notion of sales teams. In light of the above, the purposeof this study is to develop a conceptual framework emphasizing the intraorganizationalperspective of such teams. Within this context, the team’s design and processes have beenhighlighted in relation to its performance and ability to form relationships with customers. Toprovide insights to the purpose of this study a single-case study was conducted in a companyoperating within the cloud software industry. The analysis demonstrates how the design of theteam, depicted by the formalization of procedures and the heterogeneity of team members’expertise, constitutes the frame in which the processes are carried out. Further, the interplay ofcommunication, proactiveness and alignment of goals showed to constitute key processesenabling the team to build relationships with its customers. Thus, by providing a conceptualframework emphasizing the intraorganizational perspective of sales teams, this studycontributes to the theoretical discussion as well as to practitioners in the field.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-07-28T13:20:11Z No. of bitstreams: 1 Viviane Muzykant Oravec_.pdf: 1150137 bytes, checksum: 8a40f30b20647f02250490a15a2c00fb (MD5) / Made available in DSpace on 2016-07-28T13:20:11Z (GMT). No. of bitstreams: 1 Viviane Muzykant Oravec_.pdf: 1150137 bytes, checksum: 8a40f30b20647f02250490a15a2c00fb (MD5) Previous issue date: 2016-04-08 / UNISINOS - Universidade do Vale do Rio dos Sinos / Este estudo se propôs a responder ao objetivo geral de avaliar a aplicação e percepção dos empregados da organização no programa da Rede Colaborativa Intraorganizacional de Inovação na empresa objeto desta pesquisa. Foi realizada uma pesquisa de caráter exploratório, qualitativa e quantitativa, associada à estratégia de estudo de caso. Na etapa qualitativa, realizou-se 16 entrevistas semiestruturadas, e na etapa quantitativa obteve 862 respondentes, representando 56,67% do universo amostral. A análise dos dados se procedeu pela análise de conteúdo, com o auxílio da ferramenta MAXQDA, e pela análise estatística processada pela ferramenta SPSS V 22. Foi possível analisar os resultados, com discussão englobando os constructos balizadores da pesquisa: função, ambiente, aceitabilidade e usabilidade, modo de desenvolvimento e resultados. A etapa quantitativa demonstra que os respondentes, considerando o grau de concordância de uma pontuação de 1 a 6, avaliaram na média os constructos com resultado superior a 4,3. As entrevistas e a questão aberta permitiram o levantamento dos aspectos relevantes na opinião dos usuários para o aprimoramento da rede. Como estudos futuros, recomenda-se o aprofundamento na avaliação dos resultados obtidos, ganhos financeiros e sociais, decorrentes da utilização do programa, de forma a realizar comparativo entre a percepção das pessoas e os ganhos efetivamente apurados. Também, se recomenda estudos comparando os resultados atuais a nova mensuração, a ser realizada após a efetiva implementação das sugestões relevantes apresentadas nesse estudo. / This study aims to answer the general objective of evaluating the application and perception of employees of the organization at the Innovation Intraorganizational Collaborative Network Program in the company which is object of this research. An exploratory research, qualitative and quantitative, associated with the case study strategy was carried out. In the qualitative stage, it was held 16 semi-structured interviews, and the quantitative stage got 862 respondents, representing 56.67% of the sample universe. Data analysis was conducted by content analysis with the help of MAXQDA tool, and the statistical analysis processed by SPSS V 22 tool. It was possible to analyze the results with discussion encompassing the benchmarks constructs research: function, environment, accessibility and usability, development mode and results. The quantitative stage shows that respondents considering the level of agreement to a score of 1 to 6, rated average constructs with result greater than 4.3. The interviews and the open question allowed the survey of relevant aspects in the opinion of users to improve the network. In future studies, it is recommended to deepen the evaluation of results, financial and social gains resulting from the use of the program in order to perform comparison between the perception of people and effectively established gains. Also, studies are recommended comparing the current results to remeasurement to be held after the effective implementation of the relevant suggestions in this study.

Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2017-06-30T15:31:03Z No. of bitstreams: 1 Viviani Garcia.pdf: 1585821 bytes, checksum: 11d243a99cd6678be344644a7d2864a7 (MD5) / Made available in DSpace on 2017-06-30T15:31:03Z (GMT). No. of bitstreams: 1 Viviani Garcia.pdf: 1585821 bytes, checksum: 11d243a99cd6678be344644a7d2864a7 (MD5) Previous issue date: 2017-04-13 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This study aims to contribute to the understanding of the main elements that facilitate the formation of the informal social information network within a university and which characteristics of its members are considered to be the most potential disseminators in the informal structure. Faced with the management challenges that are increasingly present in the administration of educational institutions, in order to understand their resources and use them more effectively, it is possible to understand the social dynamics of their employees using the Network Analysis method Social Security (ARS). Personal and professional characteristics attract connections in the network and what influence of the relationship in other external institutions on the relationships within the organization researched. For this purpose, a study of perception of information sharing was applied in 28 teachers of distance learning of a private higher education institution located in the state of São Paulo in order to understand the information-seeking relations and the reasons why the most influential actors are sought. The research was initiated with a questionnaire asking each respondent to point out their co-workers who are most in demand and the reasons that directed them to those determined actors. With this material, it was possible to analyze if the most cited had a relation of "strong ties" with their colleagues mentioned and characteristics of the profile of the most requested professionals. The results showed a medium density network with potential for expansion of relations. The most mentioned item was the search for information through friendship relations, followed by work necessity. More than 65% of the actors do not have external contact with their work colleagues, limiting their interactions only in the professional environment. Interaction bonds were strengthened in the study group, since the measurement of reciprocity of the contacts was over 31% of the total of the relationships, as the respondents state that they have frequent, long term and near intimate contacts. / Este estudo pretende contribuir para a compreensão dos principais elementos que facilitam a formação da rede social informal de informação dentro de uma universidade e quais as características de seus membros que são considerados os disseminadores de maior potencial na estrutura informal. Diante dos desafios de gestão cada vez mais presentes na administração de instituições de ensino, com o objetivo de compreender seus recursos e utilizá-los de maneira mais eficaz, surge a possibilidade de compreender a dinâmica social de seus colaboradores utilizando o método de Análise de Redes Sociais (ARS). Compreendendo quais características pessoais e profissionais atraem conexões na rede e qual a influência do relacionamento em outras instituições externas sobre as relações dentro da organização pesquisada. Com este intuito, foi aplicado um estudo de percepção de compartilhamento de informações em 28 professores do ensino a distância de uma instituição de ensino superior privada, localizada no ABC paulista, para compreender as relações de busca de informações e quais os motivos pelos quais os atores mais influentes são procurados. A pesquisa foi iniciada com um questionário solicitando para cada respondente apontar seus colegas de trabalho que são mais procurados e quais os motivos que os direcionavam para aqueles determinados atores. Com este material, foi possível analisar se os mais citados tinham uma relação de “laços fortes” com seus colegas citados e características do perfil dos profissionais mais requisitados. Os resultados mostraram uma rede com média densidade, com potencial de expansão de relações. O item mais mencionado foi a busca por informações por relações de amizade, seguida por necessidade do trabalho. Mais de 65% dos atores não possuem contato externo com seus colegas de trabalho, limitando suas interações apenas no ambiente profissional. Os laços de interação se demonstraram fortalecidos no grupo estudado, pois a mensuração da reciprocidade dos contatos foi acima de 31% do total das relações, assim como os respondentes declaram ter contatos frequentes, de longo prazo e com grau próximo de intimidade.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-05-16T18:42:23Z No. of bitstreams: 1 Talmo Curto de Oliveira.pdf: 979878 bytes, checksum: 6dbec20483e36e99efec62c64fefdd09 (MD5) / Made available in DSpace on 2016-05-16T18:42:23Z (GMT). No. of bitstreams: 1 Talmo Curto de Oliveira.pdf: 979878 bytes, checksum: 6dbec20483e36e99efec62c64fefdd09 (MD5) Previous issue date: 2016-03-30 / Sport is a phenomenon that is growing worldwide. It is used by various social actors in different ways and goals. This study aims to verify the existence of social capital and intra-organizational strategic alignment are mechanisms that influence the isomorphism of Example pedagogy among practitioners student-athletes Program Athlete of the Future SESI / SP. The theoretical framework was based on the fundamental concepts of social capital, strategic alignment, and isomorphism intraorganizational networks, rescuing the history of the sport phenomenon. For this purpose, it is planned research into two phases. At first, there was a collection of primary data through semi-structured interview with a director and a sports specialist SESI/SP, along with documentary secondary data. Basis of these results, a quantitative research tool, a questionnaire was developed and applied to student-athletes SESI/SP in order to understand what their perceptions of the initiatives of the SESI/SP managers. It was noticed that the isomorphic behavior, critical to the implementation of programs that seek to spread and repeat morally accepted behavior, has a greater chance of acceptance and absorption in student-athletes sports organizations when there is social capital. In particular, when there is the feeling of belonging, community and sense of community. They are therefore social networking elements and non-structural mechanisms of strategic alignment that allow this type of program in sports organizations. Visa point of substantive domain, it has to be the sports organizations managers who want to implement this type of program or strengthen what already exists should invest in better relationships between individuals, especially in teacher relations and student-athletes to that this type of program has greater chances of success. / O presente trabalho tem por objetivo verificar se a existência de capital social e o alinhamento estratégico intraorganizacional são mecanismos que influenciam o isomorfismo da Pedagogia do Exemplo dentre os alunos-atletas praticantes de Programa Atleta do Futuro do SESI/SP. O referencial teórico foi baseado nos conceitos fundamentais de capital social, alinhamento estratégico, isomorfismo, pedagogia do exemplo e redes intraorganizacionais, resgatando a história do fenômeno esporte. Para tal, planeja-se uma pesquisa em duas fases. Na primeira, realizou-se uma coleta de dados primários por meio de entrevista semiestruturada com um diretor e uma especialista de esportes do SESI/SP, juntamente com dados secundários documentais. De base desses resultados, um instrumento de pesquisa quantitativo, um questionário, foi elaborado e aplicado aos alunos-atletas do SESI/SP a fim de se compreender quais as percepções deles em relação às iniciativas dos gestores do SESI/SP. Percebeu-se que o comportamento isomórfico, fundamental para a implementação de programas que buscam a propagação e a repetição de comportamentos moralmente aceitos, tem maiores chances de aceitação e absorção em alunos-atletas de organizações esportivas quando existe capital social. Em especial, quando existe o sentimento de pertencimento, coletividade e senso de comunidade. São, portanto, elementos de relacionamento social e não mecanismos estruturais de alinhamento estratégico que possibilitam esse tipo de programa em organizações esportivas. Do ponto de vista do domínio substantivo, tem-se que os gestores de organizações esportivas que pretendem implementar esse tipo de programa ou fortalecer o que já existe devem investir em melhores relacionamentos entre os indivíduos, principalmente, nas relações professor e alunos-atletas, para que esse tipo de programa tenha maiores chances de sucesso.

Välfungerande kommunikation är något otroligt viktigt för företag och särskilt inom produktutvecklingsprojekt. Historiskt sett har mycket av kommunikationen varit uppbyggd kring fysisk närhet, även om det förändrats något på senaste tiden i samband med globalisering och digitalisering där företag använt sig mer av kommunikation på distans. Utbrottet av covid-19 pandemin har kraftigt ändrat förutsättningarna för företag att kommunicera, vilket tvingat många företag till snabba anpassningar i hur de kommunicerar. Syftet med denna rapport äratt studera vilka kommunikationskanaler som använts under produktutvecklingsprocessenföre och under covid-19 pandemin. Fokuset ligger på om det skett förändring i hur kommunikationskanalerna används, om nya tillkommit och i så fall konsekvenserna av detta. Rapporten är en litteraturstudie i samband med egna intervjuer för att samla in information kring kommunikationen inom produktutvecklingsprocessen. Litteraturstudien har gett en grund för hur kommunikation fungerat inom företag innan pandemin. Intervjuerna har fokuserat mer på hur kommunikationen ser ut nu, under pandemin och hur kommunikationen förändrats på grund av denna och vilka effekter dessa förändringar haft på arbetet. Tre organisationer av olika storlek har studerats. Två av dessa nämnde hur pandemin kraftigt ändrat hur de kommunicerar med varandra vilket haft effekter som att den kreativa delen av arbetet blivit svårare och att mycket av den informella kommunikationen har minskat drastiskt. Trots stora omställningar nämner dock båda organisationerna att mycket har fungerat ändå och båda beskriver att delar av kommunikationen blivit bättre. Exempelvis att ha möjligheten att hoppa in och ut ur möten samt att personalen har fått en högre mognad till digitala kommunikationskanaler. Den tredje organisationen har fortsatt med arbete på plats och därmed inte haft några större förändringar i kommunikationen. / Well-functioning communication is very important for companies, and especially in product development projects. Historically, communication has been built around physical contact, even if it has changed recently in conjunction with globalization and digitalization where companies have used more communication at a distance. The outbreak of the COVID-19 pandemic has drastically changed the conditions for companies to communicate, which have forced many companies to make quick changes to adapt how they communicate. The purpose of this report is to study which communication channels have been used in the product development process before and during the COVID-19 pandemic. Focus on changes in how channels are used, if new channels have been added and the consequences. The report is a literature study in conjunction with our own interviews to gather information about communication within the product development process. The literature study has given a ground for how communication works inside of companies before the pandemic. The interviews have been focused on how the communication is presently, during the pandemic and how the communication has changed because of it, and what effects the changes have done to the work itself. Three organizations of different sizes have been studied. Two organizations experienced a big change because of the pandemic, in how they communicate and what effects it has done to their work, where the creative segment has been a challenge and the informal communication drastically diminished. Despite large readjustments, both have managed the situation well. Even some improvements with the communication are mentioned. For example, the opportunity to jump in and out of a meeting and the digital growth for employees of communication channels. The third organization has continued working in place and has not experienced any drastic changes correlated to the communication.