O trabalho busca investigar, através de uma pesquisa-ação, a aplicação da logística integrada na busca de soluções para a melhoria nos processos de um ambulatório hospitalar público. Essa aplicação está orientada por um modelo de excelência logística, no qual são identificados seis elementos considerados condicionantes para se alcançar o desempenho logístico de uma organização: definição estratégica, processo de mudança, mecanismos de integração, gestão de alianças, sistemas de informação e medidas de desempenho. Ao se desdobrar esses seis elementos, buscou-se na literatura conceitos e técnicas que supririam as necessidades de cada um. Os principais foram: mentalidade enxuta, gestão de mudanças, gestão por processos, ferramentas de mapeamento de processos e diagrama de causas e efeitos. O trabalho apresenta todo o desenvolvimento da pesquisa-ação, que parte desde o conhecimento da situação atual até a apresentação das propostas de soluções, seguido pela reestruturação dos processos. Verificou-se que tanto o modelo como as técnicas associadas para a operacionalização do mesmo foi uma poderosa ferramenta para a análise do ambiente ambulatorial, bem como para o direcionamento das mudanças e para a proposição de seu funcionamento futuro. / This paper seeks investigate, through a research-action, the integrated logistics application for solutions to improve a public hospital policlinics process. This application is oriented by a logistics excellence model, which are identified six basics elements to obtain the logistics performance of an organization: strategic orientation, process change, integration mechanisms, alliance management, information systems, performance measurement. Unfolding these six elements, concepts and techniques of the literature were sought to supply the needs of each element. The main concepts and techniques were: lean thinking, change management, process management, tools of process mapping and causes and effects diagram. The work shows the whole research-action development, since the actual situation mapping until the solution proposals, followed by the process change. It was verified that as much as the model and the associated techniques were a powerful tool for the policlinic environment analysis, as well for give direction to changes and for the future model proposition.

The main goal of this diploma thesis is to investigate the possibilities of the usage of Kanban system within a banking environment. To achieve this goal, the history, advantages, disadvantages and main areas of its usage are analyzed and described. Another goal of this thesis is to define the suitable terminology for Czech environment and to inspect the extent to which the concept of Kanban is compatible with the existing approaches and methodologies to project management. The market analysis of available software tools to support the concept of Kanban is performed (criteria definition, evaluation and final comparision). Based on all the previously described outputs a methodology to implement Kanban in banking environment is designed.This methodology is then used in the final chapter of the thesis -- the case study from an international bank, providing middle management with a step by step guide to successfuly implement Kanban system.

It is globally recognized the group of advantages and differential competitive generated by the adoption of the work methodology developed by Toyota, and denominated, in the occident, Lean Thinking. The group of tools that composes this methodology is applied broadly and it has vast bibliography proving its effectiveness in the great organizations, especially in the automobile industry, however its applicability in small organizations, manufacturer or not, with continuous flows or intermittent it should be equally productive, although it is still more lacking of studies. The case study presented in this work focuses planning aspects, implementation, control and measure of the acting attributed to the Lean Thinking in an industry global leader in technology of control of movements. It possesses dozens of production cells in the studied unit, it operates at a market of great competitiveness, sazonalidade and of constant technological evolution, demanding a combination of abilities to have flexibility, speed, reliability, quality and good costs. It is made an evaluation of the program of implantation of the methodology Lean and their results, confronting them with some available studies in the world literature. The analysis of the methodology used by the company in the implantation of its program offers as a model proposal for implantations in similar environment. / É mundialmente reconhecido o conjunto de vantagens e diferenciais competitivos gerados pela adoção da metodologia de trabalho desenvolvida pela Toyota, e denominada, no ocidente, Mentalidade Enxuta. O conjunto de ferramentas que compõe esta metodologia é largamente aplicado e dispõe de vasta bibliografia comprovando sua eficácia nas grandes organizações, notadamente nas automobilísticas, porém sua aplicabilidade em pequenas organizações, manufatureiras ou não, de fluxos contínuos ou intermitentes deve ser igualmente produtiva, embora ainda seja mais carente de estudos. O estudo de caso apresentado neste trabalho enfoca aspectos de planejamento, implementação, monitoramento e medida do desempenho atribuídos à Mentalidade Enxuta em uma indústria líder global em tecnologia de controle de movimentos. Possui dezenas de células de produção na unidade estudada, opera em um mercado de grande competitividade, sazonalidade e de constante evolução tecnológica, exigindo uma combinação de habilidades para se ter flexibilidade, rapidez, confiabilidade, qualidade e bons custos. É feita uma avaliação do programa de implantação da metodologia Lean e seus resultados, confrontando-os com alguns estudos disponíveis na literatura mundial. A análise da metodologia utilizada pela empresa na implantação de seu programa oferece-se como uma proposta de modelo para implantações em ambientes similares.

Magister Commercii - MCom / Political and economic sanctions between 1970 and 1994 isolated the inward-oriented economy of South Africa from global trends. A variety of factors, such as a challenging new global competitive environment, production overcapacity, falling protectionist tariff barriers in a period of liberalisation, world-class manufacture and globalisation, are contributing to the reform of the economy and the automotive industry. The South African automotive industry therefore faces a major reform in trade policy. The South African government introduced the Motor Industry Development Plan (MIDP) in 1995, to create the necessary levels of competitiveness, promote world class manufacture practices, increase levels of investments and exports that would consequently lead to the successful reconstruction and development of this sector of the South African economy. Subsequent research has shown that the successful adoption of world-class manufacture (or lean production) processes in the South African automotive industry is necessary not only for survival, but also for increased competitiveness of the industry and the improved economic performance of automotive firms. However, complicated links exist between the adoption of world-class manufacture for improved levels of operational competitiveness. for firm-level success, on the one hand, and long-term sustainability of the industry, on the other hand. Combined firm level economic success and long-term sustainability of the industry depend on factors such as international trends, connectivity to global value chains, modern technological capabilities, lean production and enterprise systems, substantial investments, increased exports, world-wide quality standards, as well as customer satisfaction, human resource development, advanced education, skills development, worker participation, government policy and institutional support. This is borne out by a recent study of the auto component sector, utilising a lean , production 'market driver' toolkit. The study found that although component manufacturers significantly improved their operational competitiveness, they have not necessarily experienced improved economic performance levels. More important is connectedness and integration into global value chains, via intermediaries, mergers and acquisitions. The changing political economy of automotive value chains is also important in shaping fum-level operational success and industry sustainability. In this research paper, we review global automotive industry trends which influenced the introduction of the government's visionary MIDP. We then discuss their impact on the performance of the South African assembly and component sectors at industry and finn level. This leads to a series of recommendations for improved performance to world-class manufacture, world-wide quality standards and global competitiveness

Magister Commercii - MCom / Political and economic sanctions between 1970 and 1994 isolated the inward-oriented economy of South Africa from global trends. A variety of factors, such as a challenging new global competitive environment, production overcapacity, falling protectionist tariff barriers in a period of liberalisation, world-class manufacture and globalisation, are contributing to the reform of the economy and the automotive industry. The South African automotive industry therefore faces a major reform in trade policy. The South African government introduced the Motor Industry Development Plan (MIDP) in 1995, to create the necessary levels of competitiveness, promote worldclass manufacture practices, increase levels of investments and exports that would consequently lead to the successful reconstruction and development of this sector of the South African economy. Subsequent research has shown that the successful adoption of world-class manufacture (or lean production) processes in the South African automotive industry is necessary not only for survival, but also for increased competitiveness of the industry and the improved economic performance of automotive firms. However, complicated links exist between the adoption of world-class manufacture for improved levels of operational competitiveness. for firm-level success, on the one hand, and long-term sustainability of the industry, on the other hand. Combined firm level economic success and long-term sustainability of the industry depend on factors such as international trends, connectivity to global value chains, modern technological capabilities, lean production and enterprise systems, substantial investments, increased exports, world-wide quality standards, as well as customer satisfaction, human resource development, advanced education, skills development, worker participation, government policy and institutional support. This is borne out by a recent study of the auto component sector, utilising a lean , production 'market driver' toolkit. The study found that although component manufacturers significantly improved their operational competitiveness, they have not necessarily experienced improved economic performance levels. More important is connectedness and integration into global value chains, via intermediaries, mergers and acquisitions. The changing political economy of automotive value chains is also important in shaping fum-level operational success and industry sustainability.

No description available.

Tesis por compendio / [ES] Los equipos de diseño de los proyectos de construcción están compuestos por diferentes interesados; esto podría dificultar las interacciones. Las metodologías BIM y Lean tienen un impacto positivo en los proyectos de construcción. Además, hay pruebas de la aplicación conjunta de BIM y Lean; sin embargo, se desconoce la relación empírica entre las prácticas Lean y los usos de BIM en la fase de diseño. Tampoco existe una comprensión más profunda de los fenómenos sociales que se generan entre los equipos de diseño cuando se aplican las metodologías de gestión BIM-Lean. Por lo tanto, el objetivo de esta investigación es entender el impacto de las prácticas de gestión de diseño Lean (LDM) y los usos BIM en la interacción de los equipos de diseño de los proyectos de construcción. El método de investigación tiene dos fases: 1) la creación de herramientas para evaluar el nivel de aplicación de las prácticas LDM y los usos BIM, y para comprender las interacciones en un equipo de diseño; y 2) el análisis de las relaciones entre BIM, Lean y la interacción, basado en información empírica de proyectos de construcción en fase de diseño. Los resultados presentan un instrumento de evaluación de usos del BIM y un cuestionario de prácticas de LDM para medir la gestión del diseño, y un método para comprender los diferentes tipos de interacción en un equipo de diseño. Basados en los datos de 64 proyectos, un análisis chi cuadrado reveló 33 relaciones empíricas entre los usos del BIM y las prácticas LDM; además, la aplicación de los usos del BIM implica una mayor aplicación de las prácticas LDM. El proyecto que aplica la gestión BIM-Lean logra numerosas interacciones en su equipo de diseño; flujos de información transparentes, ordenados y estandarizados; un entorno de colaboración, confianza y aprendizaje; y una gestión del compromiso. Todos estos elementos de interacción no son visibles en el proyecto, en el que no se aplicó la gestión BIM-lean. / [CAT] Els equips de diseny dels projectes de construcción están compostos per diferents interesats; açó podría dificultar les interaccions. Les metodologies BIM i Lean tenen un impacte positiu en els projectes de construcció. A més, ni hi ha proves de l'aplicació conjunta de BIM i Lean; no obstant, es desconeix la relació empírica entre practiques Lean i els usos de BIM en fase de diseny. Tampoc existix una comprensió mes profunda dels fenómens socials que es generen entre els equips de diseny quan s'apliquen les metodologies de gestió BIM-Lean. Per tant, l'objectiu d'esta investigació es entendre l'impacte de les practiques de gestió de diseny Lean (LDM) i els usos BIM en l'interacció dels equips de diseny dels projectes de construcción. El métode de investigació te dos fases: 1) la creació de ferramentes per a evaluar el nivell d'aplicació de les practiques LDM i els usos BIM, i per a comprendre les interaccions en un equip de diseny; i 2) l'análisis de les relacions entre BIM, Lean i la interacció, basades en informació empírica de projectes de construcció en fase de diseny. Els resultats presenten un instrument d'evaluació d'usos del BIM i un questionari de practiques de LDM per a mesurar la gestió del diseny, i un método per a comprendre els diferents tipos d'interacció en un equip de diseny. Basades en les dades de 64 projectes, un análisis chi cuadrado va revelar 33 relacions empíricas entre els usos del BIM i les práctiques LDM; a més, l¿aplicació dels usos del BIM implica una major aplicació de les práctiques LDM. El projecte que aplica la gestió BIM-Lean obté nombroses interaccions en el seu equip de diseny; fluxes d'informació transparents, ordenats i estandarizats; un entorn de colaboració, confiança i aprenentatge; i una gestió del compromis. Tots estos elements d'interacció no son visibles en el projecte, en el que no es va aplicar la gestió BIM-lean. / [EN] Design teams of construction projects are composed of different stakeholders; this fact could make the interactions difficult. BIM and Lean methodologies have a positive impact on construction projects. Besides, there is evidence of the combined implementation of BIM and Lean; however, it is not known the empirical relationship between Lean practices and BIM uses in the design phase. Also, there is not a deeper understanding of the social phenomena that are generated among design teams when BIM-Lean management methodologies are implemented. Therefore, the objective of this research is to understand the impact of Lean design management (LDM) practices, and BIM uses in the interaction of construction project design teams. The research method has two phases: (1) the creation of tools to assess the level of implementation of LDM practices and BIM uses and to understand the interactions in a design team; and (2) the relationship analyses between BIM, Lean, and interaction, based on empirical information from construction projects in the design phase. The results present a BIM uses assessment tool and an LDM practices questionnaire to measure the design management and a method to understand the different types of interaction in a design team. Based on data from 64 projects, a chi-square analysis revealed 33 empirical relationships between BIM uses and LDM practices; also, the application of BIM uses implies a greater application of LDM practices. The project that applies BIM-Lean management achieves many interactions among its design team; transparent, orderly, and standardized information flows; a collaborative, trust, and learning environment; and commitment management. All these interaction elements are not visible in the project, where BIM-lean management was not applied. / Herrera Valencia, RF. (2020). Impact of BIM/LEAN on the interaction of construction project design teams [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/158718 / Compendio

Submitted by Marcia Silva (marcia@latec.uff.br) on 2015-11-03T13:30:42Z No. of bitstreams: 1 DISSERT Lucio Alexandre Alves Soares Cruz.pdf: 6840911 bytes, checksum: aded36bd422179d1705b0384f06be657 (MD5) / Made available in DSpace on 2015-11-03T13:30:42Z (GMT). No. of bitstreams: 1 DISSERT Lucio Alexandre Alves Soares Cruz.pdf: 6840911 bytes, checksum: aded36bd422179d1705b0384f06be657 (MD5) Previous issue date: 2015-03-19 / Cada vez mais as empresas públicas de capital aberto, também conhecidas como empresas de economia mista, veem-se obrigadas a procurar alternativas para competirem e se manterem atualizadas, que lhes permitam aprimorar seus processos internos e descobrir meios de tornar a gestão e operação de suas atividades menos custosas e mais ágeis, a fim de melhorar a eficácia no atendimento dos seus clientes e demais stakeholders. Nesse sentido, o presente estudo propôs-se, a partir de Revisão da Literatura e do método de Estudo de Caso, a investigar a aplicação da mentalidade enxuta para melhoria da eficiência e da eficácia dos processos organizacionais referentes à atividade de Recebimento Físico e Fiscal de Suprimentos em uma empresa de economia mista do setor de energia elétrica no Brasil, tendo em vista que a mesma vinha enfrentando dificuldades para adequar-se às exigências governamentais advindas da instituição da Nota Fiscal Eletrônica, sobretudo pela modificação nos prazos para cancelamento do citado documento após a emissão, bem como no cumprimento de outros prazos legais, contábeis e contratuais. No propósito de conduzir a implementação, foi construído um framework com base, sobretudo, nos modelos Lean Manufacturing e Lean Office, além da absorção de elementos provenientes das abordagens Seis Sigma e Teoria das Restrições. Finalmente, após a implementação, investigaram-se os resultados alcançados, a fim de confrontá-los com o cenário pré-intervenção e com objetivos operacionais da área, de modo a verificar se os prazos legais estabelecidos para a realização da citada atividade poderiam ser cumpridos efetivamente, em um cenário corporativo de contenção de custos e redução do quadro de pessoal. / Increasingly, public listed companies, also known as mixed capital companies, find themselves forced to seek alternatives to compete and remain updated to allow them to improve their internal processes and find ways to make the management and operation of their activities less costly and more agile, in order to improve the effectiveness in serving its customers and other stakeholders. In this sense, the present study was designed, from the Literature Review and Case Study method, to investigate the application of lean thinking to improve the efficiency and effectiveness of organizational processes related to activity of physical receiving of supplies and fiscal and tax analysis of invoices, in a mixed economy company in the Brazilian electricity sector, considering that it was facing difficulties to fit the governmental requirements arising from the introduction of the Electronic Invoice, especially by modifying the deadlines for cancellation of the said document after the issue, as well as under other legal, financial and contractual terms.In order to guide the implementation, a framework was built based mainly on models Lean Manufacturing and Lean Office, as well as absorbing elements from the approaches Six Sigma and Theory of Constraints. Finally, after implementation, we investigated the results achieved in order to confront them with the pre-intervention scenario and operational objectives of the area in order to verify that the legal deadlines for the completion of said activity could be met effectively, in a corporate scenario cost containment and reduction of staff.

In following a lean transformation specifically for discrete manufacturing, how and why will the organisational structure be affected? How will the employees deal with this profound change? Lean theory and literature propose that organisations should be restructured according to the value stream of the organisation; what does this imply and how can it be accomplished? The purpose of this study was to determine, from a new perspective, guidelines and theory that could indicate how and why organisational structures and behaviours might change with lean transformation. Two discrete manufacturing organisations in South Africa were purposively sampled for this purpose. A conceptual framework was used at the outset that indicated constructs for the independent lean variables and the dependent organisational structure and behaviour variables. Using a mixed methodology case study and quantitative multiple linear regression approach, hypotheses and propositions for the research were developed. Multiple linear regression was used to test the hypotheses, and case study methodology was applied to analyse and test the qualitative data. Findings confirmed the hypotheses and propositions that a flat structure consisting of business units that support manufacturing cells achieves effective lean transformations in discrete manufacturing organisations. The research revealed the components of an effective lean structure as open constructive leadership, an effective lean champions unit and business units that support linked manufacturing cells. These are led by cell leaders who cultivate supportive behaviours through cross-functional teamwork and through self-directed work teams who run manufacturing cells or flow support functions. / Business Management / D.B.L.

No description available.