The transition for any executive into a new appointment is a challenge. This transition for the newly appointed Chief Information Officer (CIO) is especially challenging given the complexity and ambiguous nature of their role. Investment in information technology (IT) has steadily increased over the past twenty years and contributes to enabling business changes that drive organizational performance improvements. The role of the Chief Information Officer (CIO) has evolved into an executive who holds significant responsibility for leading the organization in realizing these investment benefits. Therefore unsuccessful CIO transitions can negatively impact the extent to which the organization’s IT benefits are fully realized. This research has one objective: to increase our understanding of the process of taking charge for the newly appointed Chief Information Officer (CIO). This increased understanding contributes to academic research as well as provides insights to practicing CIOs that will increase their probability of successfully taking charge of a new appointment. The project explores this phenomenon in depth from both the CIO’s and non-IT executive’s (CxO) perspective through semi-structured interviews with 43 executives. Participants included twenty-one Chief Information Officers and twenty-two C-suite, non-IT executives. The study integrates concepts from role theory and leader socialization with CIO leadership challenges. Findings indicate that the newly appointed CIO experiences a mutual adjustment process when they take charge. This adjustment occurs within their role set; the IT leadership team, the Chief Executive Officer (CEO) and the other top management team members (CxOs). The data suggests that CIOs experience three overlapping phases of taking charge; Entry, Stabilization and Renewal. These phases result in confidence, credibility and legitimacy as a new leader in the organization. The data further reveals that the type of transition (Start-up, Turnaround, Realignment or Success-sustaining) encountered by the CIO is a significant influence on the taking charge process. CIO socialization is influenced heavily by their role set and the expectations within it. CIOs will encounter CxO peers with varying preferences on interaction style and focus. In addition the CxOs in the study identified three different views of CIOs that reinforce the role ambiguity for the newly appointed CIO. The study reveals that CIOs experience organizational socialization in two domains of leadership. These domains are supply-side and demand-side leadership. The data suggests that supply-side socialization occurs prior to demand-side socialization. These socialization outcomes are dependent on transition type. This research extends previous work done on CIO transitions by identifying phases, activities and outcomes. An additional contribution is the first empirical model of new CIO socialization. Leader socialization research is enhanced with the study of a non-CEO executive. This model contributes a deeper understanding of the mutual adjustment process experienced by a newly appointed CIO. Practicing CIOs can apply these findings in developing transition plans and actions for taking a new appointment. The CxO types and attitudes can inform the newly appointed CIO on customizing their relationship building approaches. Understanding that taking charge requires 2-3 years can lead to more realistic expectations of the executive. The findings of this study can lead CIOs to a higher probability of success in taking charge of a new appointment.

<p>This study was undertaken to determine the relationship between the emotional intelligence and burnout levels of police constables of the South African Police Service<br /> (SAPS) in the Western Cape. The field work of constables includes situations in which police officers need to make quick decisions involving life and death.</p>

Law enforcement on academic campuses can be a physically demanding profession. Law enforcement officers (LEOs) may be required to perform a variety of physical tasks. Identifying which physical fitness characteristics are associated with these tasks will guide the development of appropriate and effective exercise programs. Therefore the purpose of this study was to identify physical fitness and demographic characteristics associated with the occupational physical ability of university LEOs. Sixteen male LEOs (age: 33.1±8.7 yr.; body mass: 87.2±11.2 kg; height: 178.9±7.9 cm) performed an officer physical ability test (OPAT) that simulated a foot chase of a suspect. In addition, the officers completed a battery of physical fitness tests that assessed aerobic and anaerobic capacity, muscular endurance, strength, power, flexibility, agility, and body composition. The OPAT was correlated with agility, upper body muscular endurance and strength, torso endurance, lower body power, aerobic endurance, and relative body composition (p<0.05). In addition, the OPAT was correlated with the following demographic and anthropometric variables: age, work experience, and waist and abdominal circumferences (p<0.05). In conclusion, tactical strength and conditioning professionals must design exercise programs for university LEOs to improve multiple components of physical fitness and focus on weight management.

The purpose of this study is to research whether or not gender has an impact on assessments regarding the support for persons with special nedds (LSS personkrets 3). Administrators working in disability care are to make decisions on the basis of the individual's needs when assessing the need for aid and support. This study is based on qualitative interviews, with six administrators, and one head of operations. The empirical data collected has been thoroughly analysed from a gender perspective, rooted in Butler's theory regarding performativity and subversive actions, as well as Connell's gender regime, and Hirdman's gender contracts. Results show that administrators have ackknowledged and noticed differences in how male and female users express their needs, where the difference lies in the communication; females seem more reserved and shy, whereas males seem more outward and extroverted. The interviews indicate that administrators from chosen municipalities have a poor gender awareness, and seem not to apply gender perspectives in their work.

An employee is usually entitled to representation in a disciplinary hearing. The question arises whether this representation includes legal representation or whether it is limited to representation by union representatives or a fellow employee? An employee's right to legal representation will in most cases be determined by a collective agreement, the employment contract or a disciplinary code. Over the years the Courts have indicated that they are not prepared to grant an absolute right to legal representation in disciplinary enquiries. Yet in some cases the courts found legal representation to be a sine qua non for a fair hearing and an intrinsic part of natural justice. It seems that the conclusion that can be drawn from this research is that legal representation might soon become a requirement for a fair disciplinary hearing in serious and complex matters. This research looks at numerous decisions both in die public and private sector before and after 1994. The right to legal representation is also discussed in the light of a fair hearing. The various advantages and disadvantages of legal representation are briefly examined. It is argued that all employees should be granted legal representation in complex and serious matters where the employee is likely to be dismissed. It is thus said that all presiding officers should be granted a discretion to allow legal representation in serious and complex matters. / Thesis (LL.M. (Labour Law))--North-West University, Potchefstroom Campus, 2006.

The Municipal Manager is responsible for the overall financial management of the municipality as requirement of MFMA. However, section 79(1) of the MFMA makes a provision for the municipal manager to delegate the financial management to the senior manager. The legislative requires that all municipalities should appoint a Chief Financial Officer (CFO) who must be a member of the Senior Management of the municipality. The act, furthermore, requires the municipality to establish the budget and treasury office to be headed by the CFO. In 2007, the Minister of Finance released guidelines for the minimum competency requirement regulation of CFOs implemented on the first day of July 2007. According to the literature review, the CFO should move away from being number crunchers to become more visible in strategic and leadership management. Generally, according to the literature review, financial management within local municipalities in Gauteng is not properly managed. This was revealed in the general report on the audit outcomes of local government for the financial year ended 30 June 2003, 2004 and 2005. The summary of these reports shows that the Auditor-General expressed disclaimer of opinion to 50% of the financial statements and 13.1% adverse opinion of the municipalities. The reports further revealed that most of the municipalities do not have effective internal risk management or internal audit departments, late submission of financial statements is rife, and failure to implement newly enacted legislation prevails. Therefore, the municipalities' overall financial management is not well managed. The data gathered from the municipalities by administering questionnaires show that the local municipalities' finances are properly managed and they have effective systems of internal control. The municipalities have internal audit or risk management departments, they have functional audit committees and lastly, they implement recommendations from the Auditor-General's office and internal audit diligently. Information from the Auditor-General's office contradicts the information received from municipalities. The researcher is biased towards accepting the Auditor-General's point of view since the Auditor-General has no reason to paint a good or bad picture about the municipalities. The problem presented is that the municipalities do not have welt-established governance structures in place, in the first place; secondly, the contradiction highlights the perceptions of the people involved with the day-to-day financial management about its effectiveness and the Auditor-General's opinion of it. To overcome the problems, municipalities are advised to include competency assessment in their job selection processes, develop their staff members, establish and implement succession planning, and adhere to the legislation and submission timeframes. It is further recommended that the municipalities should adhere to the policy framework and develop strategies that support enhanced service delivery, as well as to instill energy and thought to overcome loss of skill and expertise due to high staff turnover. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2009.

The Municipal Manager is responsible for the overall financial management of the municipality as requirement of MFMA. However, section 79(1) of the MFMA makes a provision for the municipal manager to delegate the financial management to the senior manager. The legislative requires that all municipalities should appoint a Chief Financial Officer (CFO) who must be a member of the Senior Management of the municipality. The act, furthermore, requires the municipality to establish the budget and treasury office to be headed by the CFO. In 2007, the Minister of Finance released guidelines for the minimum competency requirement regulation of CFOs implemented on the first day of July 2007. According to the literature review, the CFO should move away from being number crunchers to become more visible in strategic and leadership management. Generally, according to the literature review, financial management within local municipalities in Gauteng is not properly managed. This was revealed in the general report on the audit outcomes of local government for the financial year ended 30 June 2003, 2004 and 2005. The summary of these reports shows that the Auditor-General expressed disclaimer of opinion to 50% of the financial statements and 13.1% adverse opinion of the municipalities. The reports further revealed that most of the municipalities do not have effective internal risk management or internal audit departments, late submission of financial statements is rife, and failure to implement newly enacted legislation prevails. Therefore, the municipalities' overall financial management is not well managed. The data gathered from the municipalities by administering questionnaires show that the local municipalities' finances are properly managed and they have effective systems of internal control. The municipalities have internal audit or risk management departments, they have functional audit committees and lastly, they implement recommendations from the Auditor-General's office and internal audit diligently. Information from the Auditor-General's office contradicts the information received from municipalities. The researcher is biased towards accepting the Auditor-General's point of view since the Auditor-General has no reason to paint a good or bad picture about the municipalities. The problem presented is that the municipalities do not have welt-established governance structures in place, in the first place; secondly, the contradiction highlights the perceptions of the people involved with the day-to-day financial management about its effectiveness and the Auditor-General's opinion of it. To overcome the problems, municipalities are advised to include competency assessment in their job selection processes, develop their staff members, establish and implement succession planning, and adhere to the legislation and submission timeframes. It is further recommended that the municipalities should adhere to the policy framework and develop strategies that support enhanced service delivery, as well as to instill energy and thought to overcome loss of skill and expertise due to high staff turnover. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2009.

This is a study about employment officers at the Swedish public employment service. The aim of this study was to examine how they understand and use their discretion in their daily work. We used a qualitative method and the data was gathered by semi-structured interviews with eight employment officers working at the same office in a small town in Sweden. Lipskys theory about street-level bureaucracy and Lazarus description of coping theory are applied to analyze the empirical data. The work for the Swedish employment officers have changed over the last years with an increasing focus on control and administration. The results from the study show that the employment officers considered that they have a freedom of action in their daily work about planning their meetings, but all of them thinks that the administration, and the fact that they have to handle too many unemployed means that they are lack of time, what leads to a negative impact on their discretion. All of the interviewed subjects indicated that the Swedish public employment service has a top-down organization. We found that the informants used a unified strategy to cope dilemmas by referring to the existing laws, both when they handled disgruntled unemployed and even as a way to cope their own liable situations. They could interpret the laws in different ways and they took help from the colleagues at the local office to decide how to interpret the laws. Even if dilemma was common in their work with the unemployed, they considered that their mission to control was mainly positive. The main reasons, to how the employment officers margin for manoeuvre are limited, appears to be the laws, the regulations and the available efforts for the unemployed.

When a leader changes to a new post in another kind of organisational culture, what happens then? Could a leader use the same kind of leadership when leading different kinds of groups? Different cultures have different needs and ways to handle things and in the end it all comes to situational leadership. Both leaders and theorists claim that the leader must adjust to what the organisation and its members needs. This paper contains an inquiry of how officers have handled their new assignments as leaders in the civilian world of the municipality. The research shows that a former military leader must also be able to lead another kind of group if they change to a civilian career. A heterogeneous group demands more of the leader. It is necessary that the leader has the ability to use situational leadership, as a military approach often is not welcome in other parts of the community. The leaders must therefore adjust to the organisational culture in the environment where they work. The conclusion of the inquiry is that the officers have been well educated and have an ability to use situational leadership successful also in a civilian working environment. / Då Försvarsmakten avvecklat många av sina förband, så har därmed de officerare som velat kvarstanna på hemorten fått söka sig till den civila arbetsmarknaden. Av de officerare som stannade på Gotland efter nedläggningen av de gotländska förbanden var det många som blev chefer i civila organisationer. Undersökningen för denna uppsats har fokuserats kring några av dessa chefer, som nu arbetar inom Gotlandskommun, och deras ledarskap. Organisationskulturen påverkar ledarskapet och en ledare som kommer till en nymiljö måste anpassa sig till den nya kulturen och till hur medlemmarna hanterar saker i denna. Uppsatsen undersöker hur före detta officerare använder sig av sitt ledarskap från den militära miljön när de blir chefer inom den offentliga sektorn och tvåfrågor ställs: Hur organisationen och dess kultur påverkar den nya ledaren och hans ledarskap respektive hur ledarna uppfattar den nya organisationens förväntningar på dem. Syftet med undersökningen är att synliggöra för- och nackdelar den militära bakgrunden har vad gäller att leda en mer heterogen grupp samt att ge en bild av hur ledarens egen uppfattning om hur detta ledarskap tas emot av den civila organisationen. Uppsatsen är en kvalitativ fallstudie som baserats på intervjuer med sex personer där analysens fokus har lagts på ledaren och organisationskultur. Analysen har gjorts genom kodning av intervjumaterialet där generella åsikter tagits fram. De teoretiska referensramarna pekar på att det är skillnader på olika organisationer och deras kulturer. Även de intervjuade cheferna anser att de märker stor skillnad mellan de olika organisationstyperna och deras kulturer. Centrala lärdomar som återkommer i uppsatsen är att ledaren måste anpassa sig till den nya kulturen samt att ledaren måste klara av att behärska ett situationsanpassat ledarskap. Resultatet är tänkt att kunna vara en vägledning för personer som exempelvis kommer att byta arbetsmiljö till nya organisationskulturer eller som är chefer och kommer att få in nya personer från annorlunda organisationskulturer till sin egen organisation.

Copies of author's previously published works inserted. / Bibliography: leaves 153-165. / ix, 165, [153] leaves, [10] leaves of plates : ill. (chiefly col.), maps ; 30 cm. / Title page, contents and abstract only. The complete thesis in print form is available from the University Library. / Thesis (Ph.D.)--University of Adelaide, National Centre for Petroleum Geology and Geophysics, 1996