Text in Afrikaans / Die (NG) kerk in Suid-Afrika bevind haar aan die begin van 'n nuwe millennium in 'n oorgangstydperk. Die NG Kerk se aandeel aan die sonde van apartheid hou verband met haar legitimering van die apartheidsideologie. Ten opsigte van laasgenoemde het sy 'n apartheidsteologie verkondig, ten spyte van die ernstige vermanings wat ook vanuit eie geledere gemaak is. Die lot van noodlydendes in die land hou grootliks verband met die gevolge van apartheid. Hierdie studie wys op die noodsaaklikheid dat die kerk in die konteks van noodlydendes weer haar diakonale rol moet nastreef. Die studie ondersoek die transformasiekrag van die metafoor as integrerende deel van die denk- en taalsisteem van die mens. Die bewuswees van teenstellings tussen die toegepaste en nie-toegepaste onderskeidinge binne die betekenis van die gebruikte woord is verantwoordelik vir die spanning wat daar in die metaforiese woordgebruik bestaan. Laasgenoemde bied die metafoor 'n dinamiese krag. Die prediker kan as kreatiewe metafoorskepper die metafoor in prediking aanwend. Sodoende kan gelowiges geaktiveer word om voetewassers te word en kan die diakonale kerk profetieses die bevryding van nood verkondig. Die (NG) kerk in Suid-Afrika bevind haar aan die begin van 'n nuwe millennium in 'n oorgangstydperk. Die NG Kerk se aandeel aan die sonde van apartheid hou verband met haar legitimering van die apartheidsideologie. Ten opsigte van laasgenoemde het sy 'n apartheidsteologie verkondig, ten spyte van die ernstige vermanings wat ook vanuit eie geledere gemaak is. Die lot van noodlydendes in die land hou grootliks verband met die gevolge van apartheid. Hierdie studie wys op die noodsaaklikheid dat die kerk in die konteks van noodlydendes weer haar diakonale rol moet nastreef. Die studie ondersoek die transformasiekrag van die metafoor as integrerende deel van die denk- en taalsisteem van die mens. Die bewuswees van teenstellings tussen die toegepaste en nie-toegepaste onderskeidinge binne die betekenis van die gebruikte woord is verantwoordelik vir die spanning wat daar in die metaforiese woordgebruik bestaan. Laasgenoemde bied die metafoor 'n dinamiese krag. Die prediker kan as kreatiewe metafoorskepper die metafoor in prediking aanwend. Sodoende kan gelowiges geaktiveer word om voetewassers te word en kan die diakonale kerk profetieses die bevryding van nood verkondig. / At the beginning of the new millennium, the Dutch Reformed Church in South Africa finds itself in a transitional period. The part the Dutch Reformed Church played in the sin of apartheid, can be directly ascribed to the legitimizing of the apartheid ideology. With reference to the above, the church preached an apartheid theology, in spite of serious warnings from within its own ranks. The misery of the 'suffering humanity' in our country is a direct result of apartheid. This study highlights the immense importance resting upon the Dutch Reformed Church to once again fulfil its diaconal role with reference to those who suffer. This study investigates the transformation power of the metaphor as integral part of the cognitive- and language systems of the human being. The awareness of the implied contradictions between the applied and non-applied parts in the meaning of the word creates a tension in metaphorical speech. The latter endows the metaphor with a dynamic power. The preacher may then apply creative metaphors in the sermon. He is therefore a creator of the metaphor. The effective use of the metaphor in preaching will enable him to empower his audience to be servants like Jesus. The effective use of metaphors in preaching will help to activate believers and will assist the diaconal church in relaying its prophetic message of salvation to those who suffer. Through the active conduct and unity of the church, those who suffer experience the salvation of the living Christ. This study implies that the preacher should approach the text from his own experience, combined with an existentional knowledge of the needs of the people in need, to the text. The study highlights the creative role of the preacher as creator of the metaphor, and the activation of believers in the context of those who suffer, so that the church may fulfill its diaconal role. / Practical Theology / D.Th. (Practical theology)

Text in English, summary in English and Afrikaans / The purpose of this research was to investigate the effect of a performance management training programme on the attitudes of managers towards performance management. The research question was whether a performance management training intervention would change managers' attitude towards performance management. The respondent group consisted of 101 managers who responded to an advertisement and willingly participated in a performance management training programme. A quasi-experimental research design was used in which a pre-test and post-test was applied to the respondent group. The managers in the respondent group completed the same assessment instrument (or questionnaire) before and six months after the performance management training. The results of the empirical analysis indicated that female managers felt less positive about performance management than their male counterparts. No statistically significant change in the attitude and competency of managers towards performance management was found after they had attended the performance management training programme. / Die doel van die studie was om die impak van 'n prestasiebestuuropleidingsprogram op die houdings van bestuurders ten opsigte van prestasiebestuur te ondersoek. Die navorsingsvraag was of 'n opleidingsintervensie in prestasiebestuur, bestuurders se houdings ten opsigte van prestasiebestuur sou verander. Die respondentegroep het uit 101 bestuurders bestaan wat op 'n advertensie gereageer het en vrywillig deelgeneem het aan 'n prestasiebestuuropleidingsprogram. 'n Kwasie-eksperimentele navorsingsontwerp is gebruik waartydens 'n voor- en na-toets op die respondente toegepas is. Die bestuurders in die respondentegroep het dieselfde evalueringsinstrument voor en ses maande na die prestasiebestuuropleiding ingevul. Die resultate van die empiriese ontleding het getoon dat vroulike bestuurders minder positief oor prestasiebestuur gevoel het as hul manlike kollegas. Geen betekenisvolle statistiese verandering in die houdings en vaardighede van bestuurders ten opsigte van prestasiebestuur is gevind nadat hulle die prestasiebestuurprogram bygewoon het nie. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Text in Afrikaans / Summaries in English and Afrikaans / Key terms in English and Afrikaans / Die doel van die studie was om organisasietraagheid as stremmende fenomeen te konseptualiseer en die manifestasie daarvan te ondersoek binne 'n tipiese werkorganisasie. Aandag is gegee aan organisasietransformasie binne die raamwerk van 'n diagnostiese model vir organisasie- en individuele ontwikkeling. Die empiriese studie bevestig die manifestasie van organisasietraagheid ten opsigte van die teikenorganisasie. Resultate bevestig dat respondente ten gunste is van veranderingsinisiatiewe, maar ondergeskiktes toon 'n emstige behoefte aan leierskap. Dit blyk ook dat die organisasie nie die vermoe het om vinnig op omgewingsveranderings te reageer nie. Gesonde bestuurspraktyke word nie gevolg nie en kreatiwiteit word nie aangemoedig nie. By ondergeskiktes bestaan ook twyfel oor veranderingsagente se vermoe om verandering te fasiliteer. / The purpose of the study was to conceptualise organisation inertia as a retarding phenomenon and to investigate its manifestation within a typical work organisation. Attention was given to organisational and individual development within the framework of a diagnostic model. The empirical study focussed on the manifestation of organisational inertia within the target organisation. Results confirmed that respondents are in favour of change initiatives but that the stimulation thereof do not exist. Subordinates are not encouraged to show creativity. The organisation demonstrates an incapability to respond to environmental changes and reflects a non-existence of healthy management practices. Little trust exists in the capability of change agents to facilitate change. / Economics and Management Sciences / M.A. (Industrial Psychology)

Thesis (DPhil (Political Science))--Stellenbosch University, 2008. / For the sake of continued social stability in South Africa it is imperative that the country’s so-called “partial transition” is completed through a process of meaningful socio-economic transformation that addresses the consequences of its history of unequal development. Transformation can thus be viewed as one of the primary challenges in the economic and socio-political landscape in South Africa. It is the task of social sciences to contribute to the general understanding of our social reality through systematic analysis and thereby promoting effective responses to social challenges. Current literature on the transformation process in South Africa focuses almost exclusively on the country’s political transition (as a change in power relationships) and analyses of socioeconomic inequality and descriptions of the successes and failures of policy measures that have been adopted since 1994 to promote the redistribution of economic resources. Three shortcomings in current literature on and the theoretical analysis of transformation were identified, namely: (i) the apparent disregard of the status implications of the redistribution of political and economic resources, (ii) the absence of analyses that problematise the transformation process as such (and specifically the sector and industry specific initiatives initiated to promote Black Economic Empowerment), and (iii) the lack of prescriptive guidelines for the management of transformation processes. It is the primary goal of this study to develop a theoretical framework in terms of which socioeconomic transformation can be analysed. Socio-economic transformation is described as a potentially contentious process and it is shown that the institutionalised and negotiated nature of transformation in the South African context allows us to interpret it in terms of theories of social conflict. Theory from the field of conflict studies, and specifically Social Identity Theory, is used to analyse the impact of the redistribution of power and material resources on the status of social groups and the concurrent implications for inter-group relationships. The theoretical model is also used to identify specific circumstances under which the stability of social relationships can be maintained amidst the redistribution of power and resources – i.e.: circumstances in which parity of esteem is maintained through mutual acceptance of the principles that underlie the distribution of resources, power and other sources of social status. A prescriptive model for the management of conflict that satisfies these requirements is developed from the theory of conflict transformation and is presented as a model for the management of transformation. This model suggests the achievement of social justice as the desired outcome of conflict management. In the absence of a satisfactory definition of social justice in the existing theory, John Rawls’s conceptualisation of justice is suggested as an analytical elaboration of the theory. A case study, namely the negotations on the Wine Industry Charter and the transformation of a key institution in the South African wine industry, is used to illustrate how the chosen theoretical model (and specifically the theoretical assumptions regarding the need for positive self-esteem) can by used by analysts to interpret information processes. The case study is also used to illustrate how the elements of the chosen prescriptive model for the management of transformation has been utilised. The study confirms the fact that the chosen theoretical model for the management of transformation was utilised in the formal transformation process in the wine industry (and specifically in the successful development of the Wine Industry Charter and the negotiations regarding the structure and nature of the South African Wine Council).

Summaries in English and Afrikaans / Hierdie studie is onderneem om die effek van leierskap op verandering in 'n nie-winsgewende organisasie te bepaal. 'n Literatuur- en 'n empiriese studie is onderneem. Literatuur beklemtoon dat verandering 'n realiteit in 'n organisasie is, 'n veranderingsagent die proses meet dryf en dat die transformasieleierskapstyl die gewenste styl vir veranderingsbestuur is. Navorsing toon dat verandering vanwee eksterne invloede wel voorkom. Verwarring ten opsigte van wie die rol en verantwoordelikheid as veranderingsagent moet vertolk kom egter in die navorsing na vore. Die wyse en frekwensie waarop kommunikasie ten opsigte van verandering plaasgevind het, word oor die algemeen positief deur die respondente ervaar, maar respondente toon egter ook positiewe en negatiewe gedragsreaksies aan ten opsigte van verandering. Respondente toon dat die transformasieleierskapstyl met leierskapsgedrag/-kenmerke wat verband hou met integriteit toeganklikheid en objektiwiteit hul tot deelname aan verandering motiveer. Navorsing toon ook dat leierskapspotensiaal en die behoefte aan leierskapsontwikkeling by respondente teenwoordig is. Navorsing het bevestig dat leierskap 'n effek op verandering in 'n nie-winsgewende organisasie het. / This research aims to establish whether leadership has an effect on change in a not-for-profit organisation. A literature and empirical study were conducted. Literature indicated that change in organisations is a reality and that organisations need to appoint change agents in order to facilitate the change process. Research has shown that change in noHor-profit organisation was caused by external influences and indicated that confusion exists as to whom the role and responsibility of change agent belongs to. Respondents indicated that they were generally positive about the frequency and way in which change was communicated but they indicated both positive and negative behavioral reactions to change. The transformational leadership style is highlighted as the best leadership style to manage change. The transformational leadership style with leadership behavior such as integrity, approachability and objectivity motivates respondents to participate in the change process. Research also indicated that respondents have leadership potential and have a need for leadership development. This study confirmed that leadership has an effect on change in a not-for-profit organisation.

Text in Afrikaans / Die (NG) kerk in Suid-Afrika bevind haar aan die begin van 'n nuwe millennium in 'n oorgangstydperk. Die NG Kerk se aandeel aan die sonde van apartheid hou verband met haar legitimering van die apartheidsideologie. Ten opsigte van laasgenoemde het sy 'n apartheidsteologie verkondig, ten spyte van die ernstige vermanings wat ook vanuit eie geledere gemaak is. Die lot van noodlydendes in die land hou grootliks verband met die gevolge van apartheid. Hierdie studie wys op die noodsaaklikheid dat die kerk in die konteks van noodlydendes weer haar diakonale rol moet nastreef. Die studie ondersoek die transformasiekrag van die metafoor as integrerende deel van die denk- en taalsisteem van die mens. Die bewuswees van teenstellings tussen die toegepaste en nie-toegepaste onderskeidinge binne die betekenis van die gebruikte woord is verantwoordelik vir die spanning wat daar in die metaforiese woordgebruik bestaan. Laasgenoemde bied die metafoor 'n dinamiese krag. Die prediker kan as kreatiewe metafoorskepper die metafoor in prediking aanwend. Sodoende kan gelowiges geaktiveer word om voetewassers te word en kan die diakonale kerk profetieses die bevryding van nood verkondig. Die (NG) kerk in Suid-Afrika bevind haar aan die begin van 'n nuwe millennium in 'n oorgangstydperk. Die NG Kerk se aandeel aan die sonde van apartheid hou verband met haar legitimering van die apartheidsideologie. Ten opsigte van laasgenoemde het sy 'n apartheidsteologie verkondig, ten spyte van die ernstige vermanings wat ook vanuit eie geledere gemaak is. Die lot van noodlydendes in die land hou grootliks verband met die gevolge van apartheid. Hierdie studie wys op die noodsaaklikheid dat die kerk in die konteks van noodlydendes weer haar diakonale rol moet nastreef. Die studie ondersoek die transformasiekrag van die metafoor as integrerende deel van die denk- en taalsisteem van die mens. Die bewuswees van teenstellings tussen die toegepaste en nie-toegepaste onderskeidinge binne die betekenis van die gebruikte woord is verantwoordelik vir die spanning wat daar in die metaforiese woordgebruik bestaan. Laasgenoemde bied die metafoor 'n dinamiese krag. Die prediker kan as kreatiewe metafoorskepper die metafoor in prediking aanwend. Sodoende kan gelowiges geaktiveer word om voetewassers te word en kan die diakonale kerk profetieses die bevryding van nood verkondig. / At the beginning of the new millennium, the Dutch Reformed Church in South Africa finds itself in a transitional period. The part the Dutch Reformed Church played in the sin of apartheid, can be directly ascribed to the legitimizing of the apartheid ideology. With reference to the above, the church preached an apartheid theology, in spite of serious warnings from within its own ranks. The misery of the 'suffering humanity' in our country is a direct result of apartheid. This study highlights the immense importance resting upon the Dutch Reformed Church to once again fulfil its diaconal role with reference to those who suffer. This study investigates the transformation power of the metaphor as integral part of the cognitive- and language systems of the human being. The awareness of the implied contradictions between the applied and non-applied parts in the meaning of the word creates a tension in metaphorical speech. The latter endows the metaphor with a dynamic power. The preacher may then apply creative metaphors in the sermon. He is therefore a creator of the metaphor. The effective use of the metaphor in preaching will enable him to empower his audience to be servants like Jesus. The effective use of metaphors in preaching will help to activate believers and will assist the diaconal church in relaying its prophetic message of salvation to those who suffer. Through the active conduct and unity of the church, those who suffer experience the salvation of the living Christ. This study implies that the preacher should approach the text from his own experience, combined with an existentional knowledge of the needs of the people in need, to the text. The study highlights the creative role of the preacher as creator of the metaphor, and the activation of believers in the context of those who suffer, so that the church may fulfill its diaconal role. / Philosophy, Practical and Systematic Theology / D.Th. (Practical theology)

Text in English, summary in English and Afrikaans / The purpose of this research was to investigate the effect of a performance management training programme on the attitudes of managers towards performance management. The research question was whether a performance management training intervention would change managers' attitude towards performance management. The respondent group consisted of 101 managers who responded to an advertisement and willingly participated in a performance management training programme. A quasi-experimental research design was used in which a pre-test and post-test was applied to the respondent group. The managers in the respondent group completed the same assessment instrument (or questionnaire) before and six months after the performance management training. The results of the empirical analysis indicated that female managers felt less positive about performance management than their male counterparts. No statistically significant change in the attitude and competency of managers towards performance management was found after they had attended the performance management training programme. / Die doel van die studie was om die impak van 'n prestasiebestuuropleidingsprogram op die houdings van bestuurders ten opsigte van prestasiebestuur te ondersoek. Die navorsingsvraag was of 'n opleidingsintervensie in prestasiebestuur, bestuurders se houdings ten opsigte van prestasiebestuur sou verander. Die respondentegroep het uit 101 bestuurders bestaan wat op 'n advertensie gereageer het en vrywillig deelgeneem het aan 'n prestasiebestuuropleidingsprogram. 'n Kwasie-eksperimentele navorsingsontwerp is gebruik waartydens 'n voor- en na-toets op die respondente toegepas is. Die bestuurders in die respondentegroep het dieselfde evalueringsinstrument voor en ses maande na die prestasiebestuuropleiding ingevul. Die resultate van die empiriese ontleding het getoon dat vroulike bestuurders minder positief oor prestasiebestuur gevoel het as hul manlike kollegas. Geen betekenisvolle statistiese verandering in die houdings en vaardighede van bestuurders ten opsigte van prestasiebestuur is gevind nadat hulle die prestasiebestuurprogram bygewoon het nie. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Text in Afrikaans / Summaries in English and Afrikaans / Key terms in English and Afrikaans / Die doel van die studie was om organisasietraagheid as stremmende fenomeen te konseptualiseer en die manifestasie daarvan te ondersoek binne 'n tipiese werkorganisasie. Aandag is gegee aan organisasietransformasie binne die raamwerk van 'n diagnostiese model vir organisasie- en individuele ontwikkeling. Die empiriese studie bevestig die manifestasie van organisasietraagheid ten opsigte van die teikenorganisasie. Resultate bevestig dat respondente ten gunste is van veranderingsinisiatiewe, maar ondergeskiktes toon 'n emstige behoefte aan leierskap. Dit blyk ook dat die organisasie nie die vermoe het om vinnig op omgewingsveranderings te reageer nie. Gesonde bestuurspraktyke word nie gevolg nie en kreatiwiteit word nie aangemoedig nie. By ondergeskiktes bestaan ook twyfel oor veranderingsagente se vermoe om verandering te fasiliteer. / The purpose of the study was to conceptualise organisation inertia as a retarding phenomenon and to investigate its manifestation within a typical work organisation. Attention was given to organisational and individual development within the framework of a diagnostic model. The empirical study focussed on the manifestation of organisational inertia within the target organisation. Results confirmed that respondents are in favour of change initiatives but that the stimulation thereof do not exist. Subordinates are not encouraged to show creativity. The organisation demonstrates an incapability to respond to environmental changes and reflects a non-existence of healthy management practices. Little trust exists in the capability of change agents to facilitate change. / Economics and Management Sciences / M.A. (Industrial Psychology)

Text in Afrikaans / Die objek van studie in hierdie proefskrif is ietwat ongewoon. Die studie is outobiografies en is gegrond op die aanname dat daar tussen die psigoterapeut, sy geskiedenis, die wetenskap (etnografie en tweede-orde kubernetika) en die klient(e) 'n unieke patroonverband bestaan. Die psigoterapeut in die platteland het weens afstand of finansies nie altyd die voorreg om supervisie van 'n eksterne supervisor te ontvang nie. In so 'n situasie kan selfsupervisie, deurdat dit 'n proses van selfontdekking is, 'n belangrike rol in die psigoterapeut se selfontwikkeling speel. Selfsupervisie plaas die klem op die psigoterapeut as persoon en as terapeut; oor wie hy is, waar hy vandaan kom en waarheen hy binne die psigoterapeutiese proses op pad is. Vir enige psigoterapeut is dit belangrik om na 'n hoer vlak van psigoterapie te streef. Hierdie strewe impliseer 'n proses van selfondersoek, delwing, selfevaluasie en disseksie. Hierdie proses is aan die hand van dagboekinskrywings gedoen, waar die psigoterapeut sy daaglikse ervarings en gebeurtenisse vanuit die verlede interpreteer het. Dit plaas die psigoterapeut as hoofspeler, met sy familiegeskiedenis en huidige interpersoonlike opset as inherente deel van sy mondering, op die voorgrond. In hierdie proses word die psigoterapeut sentraal geplaas met die klem op eie verantwoordelikheid met betrekking tot die proses van selfsupervisie. Die probleme wat deur hierdie persoonlik gekleurde, wetenskaplike studie aangespreek word, is probleme wat die psigoterapeut deur middel van sy selfsupervisie ge1dentifiseer het. So 'n selfondersoek lei tot 'n diepere selfkennis wat die psigoterapeut tot voordeel van homself, sy gesinsisteem en klientsisteem kan gebruik. Hierdie studie is 'n poging om 'n nuwe wyse van navorsing te identifiseer. Dit is omvattend en lei tot persoonlike vervulling asook diepere selfkennis en is 'n man waardeur ander psigoterapeute ook hulself en hul werelde kan ontdek. Dit is 'n stadige en pynlike proses. Hoofstukke 1 tot 4 is die teoretiese, wetenskaplike beredenering van die studie en hoofstukke 5 tot 12 is 'n uitbeelding van die geskiedenis van die psigoterapeut. Hoofstuk 13 plaas selfsupervisie as selfevalueringsmetode binne die psigoterapeutiese beroep. / The object of this study somewhat unusual. The study is an autobiography based on the assumption that there exists an unique patterned connection between the psychotherapist, his history, science (ethnography and second-order cybernetics), and his clients. Due to distance or financial problems, a rural psychotherapist cannot experience the privilege of supervision with an external supervisor. In such a situation selfsupervision could play an important role in the self-development, because it includes a search of self that will lead to more effectiveness in psychotherapy. Self-supervision focuses on the psychotherapist as a person and therapist, who he is, where he comes from, and in what direction he, as a psychotherapist, is developing within the psychotherapeutic process. It is important to any psychotherapist to strive towards a higher level of psychotherapy. This implies a process of selfinvestigation, dissection and self-evaluation. This process was conducted by means of diary entries in which the psychotherapist interpreted his daily experiences and events in terms of his past. This places the psychotherapist, with his family history and current interpersonal situation, as intrinsic parts of himself, in the foreground. In this process the psychotherapist takes centre stage with emphasis on his responsibility concerning the process of self-supervision. The problems addressed by this personally coloured, scientific study, are problems that the psychotherapist identified through the process of self-supervision and introspection. Such introspection leads to a deeper personal knowledge which the psychotherapist can use to his own benefit but also to the benefit of his family and client system. This study is an attempt to identify a new way of research. It is comprehensive and leads to personal fulfilment and deeper self-knowledge and is also a method by which other psychotherapists could discover themselves and their worlds. It is a slow and painful process. Chapters 1 to 4 comprise of the theoretical rationale of the study and chapters 5 to 12 depict the history of the psychotherapist. Chapter 13 situates self-supervision as a method of self-evaluation in the profession of psychotherapy. / Psychology / D. Litt. et Phil.

Text in Afrikaans, summary in Afrikaans and English / Hierdie studie is onderneem om die effek van leierskap op verandering in 'n nie-winsgewende organisasie te bepaal. 'n Literatuur- en 'n empiriese studie is onderneem. Literatuur beklemtoon dat verandering 'n realiteit in 'n organisasie is, 'n veranderingsagent die proses moet dryf en dat die transformasieleierskapstyl die gewenste styl vir veranderingsbestuur is. Navorsing toon dat verandering vanwee ekstreme invloede wel voorkom. Verwarring ten opsigte van wie die rol en verantwoordelikheid as veranderingsagent moet vertolk kom egter in die navorsing na vore. Die wyse en frekwensie waarop kommunikasie ten opsigte van verandering plaasgevind het, word oor die algemeen positief deur die respondente ervaar, maar respondente toon egter ook positiewe en negatiewe gedragsreaksies aan ten opsigte van verandering. Respondente toon dat die transformasieleierskapstyl met leierskapsgedrag/-kenmerke wat verband hou met integriteit, toeganklikheid en objektlwiteit hul tot deelname aan verandering motiveer. Navorsing toon ook dat leierskapspotensiaal en die behoefte aan leierskapsontwikkeling by respondente teenwoordig is. Navorsing het bevestig dat leierskap 'n effek op verandering in 'n nie-winsgewende organisasie het. / This research aims to establish whether leadership has an effect on change in a not-for-profit organisation. A literature and empirical study were conducted. Literature indicated that change in organisations is a reality and that organisations need to appoint change agents in order to facilitate the change process. Research has shown that change in not-for-profit organisation was caused by external influences and indicated that confusion exists as to whom the role and responsibility of change agent belongs to. Respondents indicated that they were generally positive about the frequency and way in which change was communicated but they indicated both positive and negative behavioral reactions to change. The transformational leadership style is highlighted as the best leadership style to manage change. The transformational leadership style with leadership behavior such as integrity, approachability and objectivity motivates respondents to participate in the change process. Research also indicated that respondents have leadership potential and have a need for leadership development. This study confirmed that leadership has an effect on change in a not-for-profit organisation. / Social Work / M.Diac. (Maatskaplike Werk-rigting)