This microanalytic study focuses on the mutimodal word look-up practices of Japanese foreign language learners of English at the novice level using electronic dictionaries (e-dictionaries) in pair conversations. Not yet investigated with a Conversation Analysis (CA) approach, this analysis examines reoccurring interactional and collaborative repair practices (Schegloff, Jefferson, & Sacks, 1977; Schegloff, 2000) of the learners' look-ups, and explicates from the sequential turn-taking procedures (Sacks, Schegloff, & Jefferson, 1974), the underlying social organization of the e-dictionary look-up sequence. Recent research has found that not-yet-fluent learners are capable of relatively smooth turn-taking (Carroll, 2000, 2004), and they employ various embodied actions (Olsher, 2004) to complete their turns. Nonvocal resources such as gaze movement (Goodwin, 1981) and gestures were also investigated in order to better understand how learners collaboratively utilize vocal and nonvocal resources in hybrid actions, to co-construct the meaning of look-up words, and maintain intersubjectivity. While enrolled in a university intensive English program, thirteen native speakers of Japanese video-recorded thirty-minute conversations; and during these conversations, they completed look-up sequences as interactional achievements. The results indicated that EFL novice learners display sophisticated competencies when using e-dictionaries for communication. While collaboratively completing look-up sequences, they display multimodal competencies by noticing trouble with words, initiating look-ups, making candidate proposals of word translations, correcting themselves, mutually acknowledging their understanding, and maintaining intersubjectivity and sequential relevance. In terms of language learning, learners' collaborative learning of words demonstrates instances of learning-as-interaction (Brouwer & Wagner, 2004; Firth & Wagner, 2007), making public the participants' socially situated cognition. Indications of a change in the participants' cognitive state can emerge in the look-up sequential organization. A lack of knowledge is displayed publically in before-look-up actions, encouraging collaboration in the look-up. Multiple proposals and acknowledgement sequences, often displayed in embodied expansions, provide multimodal indications of a possible change in cognitive state and possible gain in knowledge. Thus, the look-up sequence organization is proposed as an interactional organization for the learning of vocabulary. Finally, the understanding of sequential structures and practices that interactants use in looking up words can inform teachers concerning the efficacy of e-dictionary use in the classroom. / CITE/Language Arts

No / Two routine consultations in primary care diabetes clinics are compared using extracts from video recordings of interactions between nurses and patients. The consultations were chosen to present different styles of interaction, in which the nurse's gaze was either primarily toward the computer screen or directed more toward the patient. Using conversation analysis, the ways in which nurses shift both gaze and body orientation between the computer screen and patient to influence the style, pace, content, and structure of the consultation were investigated. By examining the effects of different levels of engagement between the electronic medical record and the embodied patient in the consultation room, we argue for the need to consider the contingent nature of the interface of technology and the person in the consultation. Policy initiatives designed to deliver what is considered best-evidenced practice are modified in the micro context of the interactions of the consultation.

This thesis examines how men and women as co-interactants in management meetings use various interactional mechanisms to play out their roles and identities, as they position their ideas in a particular way for intended meaning and effect. The study aims to demonstrate how a particular approach to the examination of naturalistic data, gathered through the use of a case study design, based on recordings and supported by a number of ethnographic strategies can, when examined and informed by conversation analysis, pragmatics and more indirectly critical discourse analysis, generate further insights into the semantic and pragmatic meanings of utterances. The study focuses on four companies in postcolonial Zimbabwe, where the entry of women into senior management positions has changed the complexion of most organisations, but men continue to be the fundamental power brokers in the corporate workplace, which remains a site of social struggle where language, power and gender are important variables. This study finds that while perceptions of power may not vary significantly between men and women, how they use language to play out this power in meetings is of significance. The study suggests that gender-linked communication styles are reflected in management of talk in areas of influence, such as the corporate boardroom. It also shows that men and women, irrespective of their levels of position power or perceived power, present themselves in meetings in different ways, possibly due to gender-role socialisation processes. Apart from generating some new insights regarding theory and research methodology, and describing and interpreting male-female interaction in an under-researched domain (management meetings in a Zimbabwean corporate setting at a time of major socio-economic transformation), it is hoped that this study will also be of value at an applicational level: serving for instance to support applied linguistic goals such as the development of Language for Specific Purposes courses; and conscientising corporate citizens, in particular, to be more accommodating about, and appreciative of differences in communication styles that may be gender-based. / Linguistics / D.Litt. et Phil. (Linguistics)

ABSTRACT Background: A language is an individual tool for stimulating and organizing concepts and thinking. Through a language, the individual is also given opportunities to understand the outside world and himself. Not having access to a functional language and means to communicate results in a potential loss of opportunities for development and limitations in all aspects of life. For individuals with language-, speech- and communication difficulties, there are Augmentative and Alternative Communication (AAC). AAC is a collective term for various tools and methods that aim to improve and facilitate communication and interaction between the individual and the persons surrounding them. One type of AAC is Pragmatic Organized Dynamic Display (PODD). Aim: This study aims to investigate what happens during interaction with PODD in conversations between two people using the methodology of Conversation Analysis (CA). Method: A qualitative case study was conducted during a day at a training school where an AAC user ("Adam") and his communication partner ("Elin) interacted with PODD in different everyday activities. The observation was documented with two video cameras. Result: The recorded material totaled three hours. From this amount of video material, a couple of sequences were selected for analysis. The analysis of the material shows that the interaction with PODD is built up sequentially through cooperation between the participants. Participants used different approaches to initiate, maintain and terminate communicative projects with PODD. The analysis also shows that PODD was used to perform various social actions within several different activity types. The results also indicate that it is the partner’s ability to pay attention to, interpret, support and guide the AAC user's communicative initiative, which gives the AAC user the opportunity to participate in the joint communicative projects. / SAMMANFATTNING Bakgrund: Ett språk är ett individuellt redskap för att stimulera och organisera begrepp och tänkande. Genom språket ges individen också möjligheter att förstå omvärlden och sig själv. Att inte ha tillgång till ett funktionellt språk och kommunikationssätt innebär att individen riskerar att gå miste om många utvecklingsmöjligheter och bli starkt begränsad i livets samtliga aspekter. För individer med språk, tal och kommunikationssvårigheter finns Alternativ och Kompletterande Kommunikation (AKK). AKK är ett samlingsbegrepp för olika redskap och metoder som avser att förbättra och underlätta kommunikation och interaktion mellan individen och personerna i dennes omgivning. En form av AKK är Pragmatisk Organiserad Dynamisk Display (PODD). Syfte: Denna studie syftar till att med metodologin för Conversation Analysis (CA) undersöka vad som sker i interaktion med PODD under samtal mellan två personer. Metod: En kvalitativ fallstudie som genomfördes under en dag på en träningsskola då en AKK-användare (”Adam”) och hans kommunikationspartner (”Elin) interagerade med PODD i vardagliga aktiviteter. Observationen dokumenterades med två videokameror. Resultat: Det inspelade materialet uppgick till totalt tre timmar. Utifrån denna mängd valdes ett par sekvenser ut för analys. Analysen av materialet visar att interaktionen med PODD byggs upp sekventiellt genom ömsesidigt samarbete mellan deltagarna. Deltagarna använde sig av olika tillvägagångssätt för att initiera, upprätthålla och avsluta kommunikativa projekt med PODD. Analysen visar även att PODD användes för att utföra olika sociala handlingar inom flera olika aktivitetstyper. Resultaten tyder också på att det är kommunikationspartnerns förmåga att uppmärksamma, tolka, stötta och vägleda AKK-användarens kommunikativa initiativ som ger AKK-användaren möjlighet att delta i det gemensamma kommunikativa projektet.

This thesis examines how men and women as co-interactants in management meetings use various interactional mechanisms to play out their roles and identities, as they position their ideas in a particular way for intended meaning and effect. The study aims to demonstrate how a particular approach to the examination of naturalistic data, gathered through the use of a case study design, based on recordings and supported by a number of ethnographic strategies can, when examined and informed by conversation analysis, pragmatics and more indirectly critical discourse analysis, generate further insights into the semantic and pragmatic meanings of utterances. The study focuses on four companies in postcolonial Zimbabwe, where the entry of women into senior management positions has changed the complexion of most organisations, but men continue to be the fundamental power brokers in the corporate workplace, which remains a site of social struggle where language, power and gender are important variables. This study finds that while perceptions of power may not vary significantly between men and women, how they use language to play out this power in meetings is of significance. The study suggests that gender-linked communication styles are reflected in management of talk in areas of influence, such as the corporate boardroom. It also shows that men and women, irrespective of their levels of position power or perceived power, present themselves in meetings in different ways, possibly due to gender-role socialisation processes. Apart from generating some new insights regarding theory and research methodology, and describing and interpreting male-female interaction in an under-researched domain (management meetings in a Zimbabwean corporate setting at a time of major socio-economic transformation), it is hoped that this study will also be of value at an applicational level: serving for instance to support applied linguistic goals such as the development of Language for Specific Purposes courses; and conscientising corporate citizens, in particular, to be more accommodating about, and appreciative of differences in communication styles that may be gender-based. / Linguistics and Modern Languages / D.Litt. et Phil. (Linguistics)

This dissertation takes an interest in learning and literacy in everyday interaction in the middle year classroom. It is based on a view of learning as emically construed in social interaction. Conversation Analysis (CA) and the concept of epistemic stance are used as a theoretical framing for describing in what way, and with what verbal and non-verbal resources, learning is achieved in desk interaction, i.e. when students work individually at their desks while the teacher moves around to support them. Almost without exceptions, these interactions involve the use of texts. Hence, they are viewed as situated literacy events that are part of the institutionally shaped literacy practices as described in the field of New Literacy Studies. The empirical data for this study comes from a video-ethnographic study in two middle year classrooms in grade four and five. Out of a total of 70 hours of video documentation, a selection of interrelated desk interactions was made. These were analyzed as learning trajectories and compared from two perspectives. Firstly, learning trajectories when a teacher repeatedly interacts with the same student about the same learning content were analyzed. Secondly, the changes in the teacher’s epistemic stance when interacting with different students about the same learning content in repeated desk interactions were studied. The analysis shows that the teacher’s trajectories through the classroom build infrastructures for learning, enabling differentiation between students within the constraints and possibilities of evolving routines. Learning in desk interaction mainly relies on the use of text references to index previously shared knowledge. Epistemic topicalizations and recurring semiotic fields are shown to be crucial resources for both maintaining and changing the epistemic stance of the participants towards the learning content constituted in interaction. A conclusion is that the shared experiences of teachers and students in collective literacy events serve as important resources for learning in individual desk interaction. / Baksidestext: Den här avhandlingen handlar om bänkinteraktioner på mellanstadiet. Med hjälp av videoanalyser utforskas lärares och elevers sociala samspel när elever arbetar enskilt med skriftliga uppgifter i sina bänkar, medan läraren rör sig runt i klassrummet för att hjälpa dem. Avhandlingen visar hur lärande i bänkinteraktioner sker till följd av lärares och elevers ömsesidiga samordning av tal, gester, blickar och texter. Längs lärarens väg genom klassrummet skapas möjligheter till skilda lärandeförlopp för olika elever, inom ramen för de rutiner som samtidigt formas. Instruktioner, lärobokstexter och bilder är viktiga resurser i dessa lärandeförlopp. De används i huvudsak för att uppmärksamma och påminna om sådant man tidigare läst och diskuterat tillsammans i klassen. En slutsats blir därför att lärares och elevers gemensamma erfarenheter från olika tillfällen har stor betydelse för lärande i bänkinteraktioner. Sammantaget framstår bänkarbetet som mera socialt än individuellt.  Avhandlingen bidrar till en nyanserad förståelse av bänkinteraktioners pedagogiska potential, vilket diskuteras i relation till senare decenniers politiska individualiseringssträvanden. Den vänder sig till forskare, lärare och andra som är intresserade av lärande och skriftspråkande i klassrummets interaktion.

This doctoral dissertation is an empirical qualitative research study on the emergence of learnables in classrooms of Swedish as a second language. It adopts a dialogical and praxeological approach, and analysis is based on video recorded teacher-student interactivities in classrooms. Learnables are taken to be linguistic items or constructs that are displayed as unknown by students, or problematized by students or teachers, and therefore oriented to as explainable, remediable, or improvable. Learnables are introduced in planned or less planned classroom activities, either in passing, while continuing the current main activity, or in sidesequences. In these activities, teachers and students not only talk, but also use other embodied resources (e.g. pointing) or available artifacts (e.g. worksheets) to highlight linguistic learnables. Teachers and students use these resources for achieving and maintaining intersubjectivity as well as contributing learnables to the interactivities. Through manifest embodied practices, abstract linguistic learnables become objectified, and knowledge about them gets organized in and through joint co-operative activities. / Denna avhandling är en empirisk, kvalitativ studie om uppkomsten av s.k. ”learnables” i svenska som andraspråksutbildning. Studien antar ett dialogiskt och praxeologiskt perspektiv, och analysen baseras på video-inspelade lärare-elevinteraktiviteter i klassrummet. ”Learnables” utgörs av språkliga objekt eller konstruktioner, som hanteras som obekanta av elever, eller som problematiseras av elever eller lärare, och därför orienteras emot som objekt som kan förklaras, korrigeras eller förbättras. ”Learnables” kan uppstå i planerade eller mindre planerade klarssrumsaktiviteter, antingen i förbigående, samtidigt som huvudaktiviteten fortsätter utan avbrott, eller i sidosekvenser. I dessa aktiviteter använder lärare och elever inte bara talspråk, utan även andra kroppsliga resurser (t.ex. pekningar) eller tillgängliga artefakter (t.ex. papper) för att fokusera på språkliga ”learnables”. Lärare och elever använder dessa medel för att uppnå och bibehålla intersubjektivitet, samt för att bidra med ”learnables” till interaktiviteterna. Genom konkreta kroppsliga metoder blir abstrakta, språkliga ”learnables” objektifierade och kunskapen om dem organiseras i och genom deltagarnas koordinerade handlingar.

Le sujet de ce mémoire émane d’une volonté d’intégrer la recherche à ma réalité organisationnelle, celle des Forces canadiennes (FC). De cette aspiration est née l’idée d’étudier comment se dévoilent la face et la figuration lors de l’instruction de base. Partant d’une approche interactionniste, l’attention a été portée sur la face et la figuration d’un stagiaire au cours de trois interactions avec ses supérieurs. C’est plus précisément, la filature et l’analyse de conversation qui ont été mobilisées pour examiner cette problématique. La pertinence de la démarche est qu'elle met de l'avant une perspective de recherche peu présente dans la littérature, mais surtout, qu’elle s’insère dans un contexte organisationnel méconnu. L'entreprise vise d’une part, à nourrir la théorie en raffinant des concepts existants : la face et la figuration. D’autre part, elle cherche à éclairer la pratique en mettant en évidence des actes communicationnels difficilement observables dans le cadre habituel des activités militaires. / The subject of this thesis originates from a desire to integrate my research with my personal experience with the Canadian Forces (CF). As a result, I had the idea to study how face and facework emerge during basic training. Taking a communicative/interactional approach, I focused on the facework of a student during three interactions with his superiors. Specifically, I used shadowing and conversation analysis (CA) to examine this issue. This project offers important contributions to a topic that has not yet been addressed from the perspective I develop in this study, and few studies have looked at this topic in the context of the CF. Hence, this study aims to enrich theory by refining the concepts of face and facework. In addition, is aims to inform practice by highlighting communicative practices that are difficult to observe in the ordinary course of military activities.

La négociation d’autorité des femmes politiques burkinabè à travers leurs interactions est le thème central de la présente thèse. Cette thèse se veut une étude ethnométhodologique des formes dynamiques (émergentes) d'autorité, formes qui, jusqu'à présent, occupent peu de place, à bien des égards, tant dans la recherche sociale et organisationnelle que dans les études de sociologie du développement. Ces formes d'autorité surgissent et s'établissent ou disparaissent en fonction de la réaction des interlocuteurs tout au long d'une interaction donnée. Elles fluctuent en fonction des situations et se matérialisent par des mouvements de cadrage et de recadrage où chaque interlocuteur essaie d'établir « son autorité » en tentant d'influencer l'autre ou les autres par ses idées et ses arguments. Cette étude nous a permis de toucher du doigt les activités au quotidien de ces femmes, d’analyser leurs interactions et de rendre compte de leur combat pour se faire accepter en tant qu’actrices à part entière ainsi que de leur participation aux différentes luttes pour l’épanouissement de la femme et son implication au processus de développement. Ce faisant, ce document, que nous avons voulu plus empirique que théorique, part du constat de l’évolution sociopolitique du Burkina ainsi que des approches qui ont jalonné les différents luttes et travaux de féministes, universitaires et autres partenaires au développement. Par la suite, nous rendons compte d’une étude de terrain réalisée par la méthode dite du shadowing (filature), suivie d’analyses de conversation. Avec l'ethnométhodologie (une sociologie développée autour de l’œuvre de l’Américain Harold Garfinkel) comme principale source d’inspiration concernant le cadre analytique, il s’est agi, pour le travail d'analyse, d’opérer une série de descriptions analytiques des séquences d'interactions enregistrées puis de réaliser une catégorisation des formes dynamiques d'autorité identifiées. Cette catégorisation s’est opérée sur la base des différents marqueurs d'autorité que nous avons recensés dans des interactions impliquant quatre femmes politiques et un homme politique dans leur milieu de travail respectif. Le résultat de ces travaux nous a permis, par la suite, de faire une analyse comparative des marqueurs d’autorité, d’une part, entre les femmes politiques elles-mêmes et, d’autre part, entre celles-ci et l’homme politique. Cette comparaison nous a permis, dans un premier temps, de nous rendre à l’évidence que, comme leurs collègues hommes, les femmes politiques ont beaucoup recours à des marqueurs d’autorité pour non seulement s’affirmer comme actrice politique, mais aussi pour rallier leur(s) interlocuteur(s) ou pour faire passer (accepter) leurs idées et leurs positions. Dans un second temps, elle nous permet aussi d’affirmer que, contrairement aux apparences et souvent loin des couvertures médiatiques et des salons diplomatiques, les femmes politiques, avec les ressources qui sont les siennes, s’impliquent activement dans la gestion de la vie de la nation et dans les activités de la promotion de la femme et du développement. / This thesis centers on the negotiation of authority enacted by Burkinabe female politicians through their interactions with other parties. This thesis consists in an ethno-methodological study of dynamic (emerging) forms of authority, a topic that, until now, has been somewhat neglected by the literature in social and organizational research as well as in developmental studies. Throughout a given interaction and based on the interlocutors’ moves and countermoves, these forms of authority emerge, establish themselves or disappear. They fluctuate along situations and materialize through framing and reframing dynamics in which interlocutors attempt to establish their respective authority by trying to influence the others with their ideas, thoughts, and positions. This study allows us to learn more about the daily activities of these female politicians by analyzing their interactions and accounting not only for their struggle to be accepted as stakeholders in their own right, but also for their participation in multiple initiatives for women development and their involvement in the economic development process. In doing so, this thesis, which is meant to be more empirical than theoretical, begins with observations about the socio-political history of Burkina and approaches that marked the various struggles and work by feminists, academics and other development partners. We then report on our fieldwork, which was completed through a combination of shadowing and conversation analysis. Using ethnomethodology (a sociological approach developed by Harold Garfinkel) as the main source of our analytical framework, the study first makes a series of analytical descriptions of sequences of interactions. We then propose a dynamic categorization of forms of authority. This categorization is based on different markers of authority that were identified throughout the interactions involving four female politicians and one male politician, in their respective workplace. The result of this work allowed us to make a comparative analysis of the various markers of authority enacted by the female politicians as well as a comparison of these markers between them and the male politician. This ultimately allowed us to show that female politicians, just as their male counterparts, mobilize authority markers not only to assert their political role, but also to rally their interlocutors or to convey (or convince with) their ideas and positions. This study also allows us to show that, contrary to appearances, and often far from media coverage and diplomatic salons, female politicians, in their own ways, get actively involved in the management of state affairs, and in the activities for the advancement of women and economic development.

The present thesis explores how interaction is initiated in multi-party meetings in Adobe Connect, 7.0, with a particular focus on how co-presence and mutual availability are established through the preambles of 18 meetings held in Spanish without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, this thesis comprises four different studies, each of them analyzing a particular phenomenon within the interaction of the preambles in a multimodal environment that allows simultaneous interaction through video, voice and text-chat. The first study (Artículo I) shows how participants solve jointly the issue of availability in a technological environment where being online is not necessarily understood as being available for communicating. The second study (Artículo II) focuses on the beginning of the audiovisual interaction; in particular on how participants check the right functioning of the audiovisual mode. The third study (Artículo III) explores silences within the interaction of the preamble. It shows that the length of gaps and lapses become a significant aspect the preambles and how they are connected to the issue of availability.  Finally, the four study introduces the notion of modal alignment, an interactional phenomenon that systematically appears in the beginnings of the encounters, which seems to be used and understood  as a strategy for the establishment of mutual availability and negotiation of the participation framework. As a whole, this research shows how participants, in order to establish mutual co-presence and availability, adapt to a particular technology in terms of participation management, deploying strategies and conveying successive actions which, as it is the case of the activation of their respective webcams, seem to be understood as predictable within the intricate process of establishing mutual availability before the meeting starts.