[pt] Quando se trata de internacionalizar as marcas brasileiras, com frequência a modalidade de franquia é utilizada. Segundo a Associação Brasileira de Franquia (ABF), o país ocupava, em 2016, o sexto lugar no ranking mundial em relação ao número de franquias. A internacionalização de franquias é eficaz por meio de transferência de ativos intangíveis, tais como: o know how do franqueador, o reconhecimento da marca e a questão de existir um sistema de negócios pronto para o franqueado, sem requerer um investimento significativo do dono da marca para executar tal expansão. Por se tratar de uma sociedade em que as partes não possuem uma igualdade no poder decisório, esse tipo de sistema requer cooperação. O fluxo de informação só se concretiza quando há uma parceria, rede de relacionamento e alinhamento de estratégias e interesses. A partir dessa suposição, o estudo tem como objetivo investigar o papel do relacionamento entre franqueadores e franqueados no processo de internacionalização. Para tal, foi aplicada a metodologia de estudos de casos e três empresas franqueadoras internacionalizadas foram pesquisadas. Posteriormente, as informações foram comparadas com os modelos de Uppsala (1977 e 2009), usando como suporte a literatura de franquia. Identificou-se que tais empresas utilizam seus conhecimentos e suas redes para expandir seus negócios e, frequentemente, absorver informações de parceiros locais para melhorar o conhecimento de mercado e adaptar seus produtos ou serviços. O estudo contribui para entender melhor como o aspecto relacional favorece uma internacionalização bem-sucedida. / [en] When it comes to internationalizing Brazilian brands, the franchise mode is often used. According to the Brazilian Franchise Association (ABF), in 2016, the country was the sixth on the world ranking regarding the number of franchises. The internationalization of franchises is effective through the transfer of intangible assets, such as the franchisor s expertise, brand identification and a business system ready for the franchisee, which does not require a significant investment from the brand owner to implement an expansion. This is a partnership in which the partners do not have equal decision-power; therefore, this kind of system requires cooperation. The exchange of information is only achieved when there is a partnership, a network of relationship and an alignment of strategy and interests. Departing from this assumption, this study aimed to investigate the role of relationships between franchisors and franchisees in the internationalization process. To that end, the methodology of case studies was applied and three franchising firms that internationalized were investigated. Subsequently, the data was compared to the Uppsala models (1977 e 2009) using the franchise literature as an additional theoretical support. The study identified that such companies use their knowledge and their networks to expand their business and often to absorb information from local partners in order to improve market knowledge and adapt their products or services. This study helps to better understand how the relational aspect contributes to a successful internationalization.

This thesis is a socio-historical study which shows the correlation between the historically developed leadership culture of democracy and the leadership practice within the evangelical churches of Switzerland. After clarifying the theological understanding in the mutual relationship of leadership and culture, first the historical development of the Swiss leadership culture is described. This development is rooted in the cultural heritage of the Celts, the Romans and the Alemannen, as well as in the history of the Swiss-Confederation and the history of Christianity. In the light of this historically founded leadership culture, the study deals further with the present leadership situation of the evangelical churches. Central fundamental values of the Swiss-leadership-culture prove to be: No power to the individual, democratic right of co-determination, federalist freedom and the importance of achievement and work. The thesis concludes with an outlook on servant leadership as an up-to-date answer to the present Swiss leadership culture. / Practical Theology / MTH (PRACTICAL THEOLOGY)

Notre étude s’intéresse à la façon dont les entreprises multinationales utilisent et gèrent la mobilité internationale de leurs employés. Plus précisément, nous cherchions à déterminer l’importance que les entreprises multinationales accordent à leur stratégie internationale au moment de décider de la façon d’utiliser l’expatriation et de la gérer au moyen des programmes de mobilité internationale. Bien que l’objet principal de notre recherche soit d’observer l’influence de la stratégie internationale sur ces programmes, nous avons cherché également à identifier d’autres caractéristiques de chaque entreprise et de son environnement susceptibles de les influencer. Cette démarche nous a permis de déterminer si les entreprises multinationales qui adoptent des programmes de mobilité internationale similaires partagent une même orientation stratégique au niveau international ou plutôt d’autres caractéristiques. Notre étude, effectuée auprès de professionnels de la GRH responsables de la gestion de la mobilité internationale, visait, dans un premier temps, à identifier le type de stratégie internationale privilégiée par les entreprises, ainsi que l’approche de la gestion internationale des ressources humaines qu’elles favorisent. Dans un deuxième temps, nous avons cherché à identifier le type de programme de mobilité internationale en place dans chaque entreprise à partir de l’analyse de leurs composantes (politiques et pratiques RH). Nous avons tiré deux conclusions principales de notre étude. Premièrement, la mobilité internationale, plus particulièrement l’expatriation, constitue toujours un important outil d’expansion et de survie des entreprises multinationales. Deuxièmement, les entreprises multinationales l’utilisent différemment en fonction de leurs objectifs stratégiques et la gèrent de façon très pragmatique, en tenant compte d’une panoplie de facteurs tels le nombre d’expatriés, la culture managériale de l’entreprise, les caractéristiques de leur secteur d’activité, leur expérience et les difficultés rencontrées en cours de route. / Our study looks at how multinational corporations use and manage the international mobility of their employees. More specifically, we sought to determine to which extent multinationals consider their international management strategy in deciding how to use the expatriation managed through international mobility programs. Although the main purpose of our research is to observe the influence of the international management strategy on these programs, we also sought to identify other characteristics of each firm and its environment that may influence them. Our study, conducted among HR professionals responsible for management of international mobility, intended, in a first step, to identify the type of international management strategy favored by firms and the approach to international management of human resources they lead to. In a second step, we sought to identify the type of international mobility program in place in each firm from the analysis of their components (HR policies and practices). We drew two main conclusions of our study. First, international mobility, especially expatriation, is still an important tool for growth and survival of multinational corporations. Second, multinational corporations use expatriation differently depending on their strategic objectives and manage it very pragmatically, taking into account a variety of factors including the number of expatriates, the managerial culture of the company, the characteristics of their industry, their experience and difficulties encountered during the journey.

Made available in DSpace on 2016-10-13T14:10:08Z (GMT). No. of bitstreams: 1 Kelly Roman Pavan.pdf: 686760 bytes, checksum: 9e4d7320de89f48403d90cd657d1ea0c (MD5) Previous issue date: 2014-02-27 / The aim of this research is to identify what is the association between the institutional environment of the host country and the Corporate Social Responsibility (CSR) practices of the subsidiaries of Brazilian multinationals. Institutional Theory is used to support the theoretical considerations once it addresses the association between institutional environment and strategy, and CSR is understood here as a component of the legitimating strategy of the subsidiaries of Brazilian multinationals. Multiple linear regression is the statistical technique used to proceed the analysis of secondary data. The data on the CSR practices concern the adoption of social and/or environmental certification; the contracts with certified suppliers; and the conduct of social and/or environmental training, by subsidiaries, with its suppliers and/or customers. The variables from the institutional environment analyzed are: the inefficiency of the legal system , press freedom , commitment to ethics , political stability , and efficiency of the infrastructure . The results show evidence of a positive association between the variables inefficiency of the legal system and efficiency of the infrastructure with the CSR practices of subsidiaries. There is evidence of a negative association between the commitment to ethics and the CSR practices of subsidiaries. Concluding remarks point out to contributions, limitations, and opportunities for future researches. / O objetivo desta dissertação é identificar qual é a associação entre o ambiente institucional do país de destino e as práticas de Responsabilidade Social Corporativa (RSC) das subsidiárias de multinacionais brasileiras. Utiliza-se a Teoria Institucional para sustentar as considerações teóricas, uma vez que ela aborda a associação entre ambiente institucional e estratégia, sendo a RSC aqui compreendida como um componente da estratégia de legitimação das subsidiárias estrangeiras de multinacionais brasileiras. Utiliza-se a regressão linear múltipla como técnica estatística para a análise de dados secundários. Os dados sobre as práticas de RSC versam sobre a adoção de certificação social e/ou ambiental pelas subsidiárias; a contratação de fornecedores certificados; e a realização de treinamento social e/ou ambiental, pelas subsidiárias, com seus fornecedores e/ou clientes. As variáveis do ambiente institucional analisadas são: a ineficiência do sistema jurídico , a liberdade de imprensa , o compromisso com a ética , a estabilidade política e a eficiência da infraestrutura . Os resultados apresentam evidências de associação positiva entre as variáveis ineficiência do sistema jurídico e eficiência da infraestrutura e as práticas de RSC das subsidiárias. Há evidências de associação negativa entre o compromisso com a ética e as práticas de RSC das subsidiárias. Conclui-se esta dissertação com o apontamento de contribuições, limitações e oportunidades para pesquisas futuras.

近年來中國大陸以其廣大的市場及較低的人力成本優勢，成為外資及台商競相投資的市場，台灣各產業莫不以進入中國市場為營運發展的重要目標。國內生技製藥產業在這一波投資中國熱中，也嘗試從生產、銷售、行銷、代工及研發等不同面向切入，以掌握商機及尋求企業的永續經營與成長。 本論文著眼於研究台商生技製藥公司在進入中國大陸市場時，所選擇的海外直接投資之進入模式分析。並以John H. Dunning對外投資之折衷理論為研究架構，從「所有權優勢」、「區位優勢」及「內部化優勢」等構面，來分析台灣生技醫藥公司的中國市場進入模式。藉由國內生技製藥公司的企業訪談及上市櫃公司公開資訊的分析，以及次級資料與公開報導的整理，以瞭解台商生技製藥公司在大陸的直接投資進入模式及影響投資決策的關鍵因素及公司優勢。 本研究共訪談國內四家生技製藥公司。研究發現，生技製藥台商在中國市場的進入模式選擇，主要可能受到區位優勢決定因素的影響，而決定因素則可分為市場導向、資源取得導向及風險評估等三項。本研究將有助於瞭解國內生技製藥業，在中國進行跨國經營與投資的決策考量，並裨益國際企業領域及國際策略管理的理論與實務發展。 / Over the past years, China has attracted much investment from Taiwan companies and foreign companies due to its advantages of board markets and low-cost labors. Companies in Taiwan also set “enter China market “as a goal in their business planning. Upon this wave of “Invest China fever” , the domestic Biotech & pharmaceutical companies have no doubt approached their business target by entering China market through different operations, that is, production, sales, marketing, out-sourcing, and research & development, etc to catch the opportunities and sustainable growth of business The objectives of the study were to analyze the entry mode of China market Taiwan biotech & pharmaceutical companies have conducted their foreign direct investment (FDI). Based on the theory of the eclectic paradigm of FDI initiated by John H. Dunning as a research framework, from the perspectives of Ownership advantages, Location advantages, and Internalization advantages, the analysis for the entry mode of FDI and the Key factors as well as company advantages to affect the decision were employed to examine both the primary data and secondary data. Primary data consisted of the interviews of domestic pharmaceutical companies and the data statistics from the Market Observation Post System (Taiwan stock market). Meanwhile, secondary data was collected from the news and the reports of the journals, magazines, and the websites. Four Biotech-pharmaceutical companies were interviewed in this study. The result shows that Location advantages may be the major factors for FDI in China of Taiwan companies. The factors consist of market -oriented, resources -oriented, and risk assessment factors. This study will contribute the strategic considerations for Taiwan international companies that operate foreign Biotechnology and Pharmaceutical business in China. This study also suggests the strategy for the international business and international management both in theory and the practice.

Recent surveys of international business professionals indicate that foreign language abilities and cultural sensitivity are important competitive advantages in today's globalized economy. The current study interviewed 71 practicing global professionals currently working in cross border transactions in diverse fields. Biographic, demographic and second language data were collected, including information on experiences and opinions on the use and importance of foreign language and cultural awareness abilities in the professional world. Research questions include: (1) Who are the global professionals applying L2 abilities at work? (2) How do they apply these abilities? (3) What are the profiles of advanced and non-advanced proficiency users? (4) How important are linguistic abilities and how much of a competitive advantage do they represent? (5) What language strategies and communication strategies are used? (6) What are the most common beliefs on the role of foreign languages and culture awareness in business? (7) How well do intercultural communication models explain the culture views and experiences reported by working professionals? Results indicate that learners with self-reported advanced proficiency regularly apply the four language abilities (listening, reading, speaking and writing) at work, albeit in varying degrees, depending on the level of complexity of the task (phone, email, face-to-face meeting, etc.). For the majority of informants, foreign language and culture abilities are considered important for professional effectiveness. For those who reported advanced foreign language abilities, they also exhibited a greater appreciation for increased exposure to foreign language learning, had received more foreign language instruction, and had more experience working and living abroad. Those advanced in foreign language abilities were also more likely to be non-native speakers of English, have earned a university degree while using an L2, had family or community connections to the target language, have emigrated, or have a spouse with a different L1. The study also ranks and identifies the informants' strategies used to deal with language and culture issues. Participants' anecdotes were analyzed in light of current cultural analysis models applied in International Business Communications. Suggestions are presented for curricula changes to improve foreign language proficiency in professional settings. / text

Notre étude s’intéresse à la façon dont les entreprises multinationales utilisent et gèrent la mobilité internationale de leurs employés. Plus précisément, nous cherchions à déterminer l’importance que les entreprises multinationales accordent à leur stratégie internationale au moment de décider de la façon d’utiliser l’expatriation et de la gérer au moyen des programmes de mobilité internationale. Bien que l’objet principal de notre recherche soit d’observer l’influence de la stratégie internationale sur ces programmes, nous avons cherché également à identifier d’autres caractéristiques de chaque entreprise et de son environnement susceptibles de les influencer. Cette démarche nous a permis de déterminer si les entreprises multinationales qui adoptent des programmes de mobilité internationale similaires partagent une même orientation stratégique au niveau international ou plutôt d’autres caractéristiques. Notre étude, effectuée auprès de professionnels de la GRH responsables de la gestion de la mobilité internationale, visait, dans un premier temps, à identifier le type de stratégie internationale privilégiée par les entreprises, ainsi que l’approche de la gestion internationale des ressources humaines qu’elles favorisent. Dans un deuxième temps, nous avons cherché à identifier le type de programme de mobilité internationale en place dans chaque entreprise à partir de l’analyse de leurs composantes (politiques et pratiques RH). Nous avons tiré deux conclusions principales de notre étude. Premièrement, la mobilité internationale, plus particulièrement l’expatriation, constitue toujours un important outil d’expansion et de survie des entreprises multinationales. Deuxièmement, les entreprises multinationales l’utilisent différemment en fonction de leurs objectifs stratégiques et la gèrent de façon très pragmatique, en tenant compte d’une panoplie de facteurs tels le nombre d’expatriés, la culture managériale de l’entreprise, les caractéristiques de leur secteur d’activité, leur expérience et les difficultés rencontrées en cours de route. / Our study looks at how multinational corporations use and manage the international mobility of their employees. More specifically, we sought to determine to which extent multinationals consider their international management strategy in deciding how to use the expatriation managed through international mobility programs. Although the main purpose of our research is to observe the influence of the international management strategy on these programs, we also sought to identify other characteristics of each firm and its environment that may influence them. Our study, conducted among HR professionals responsible for management of international mobility, intended, in a first step, to identify the type of international management strategy favored by firms and the approach to international management of human resources they lead to. In a second step, we sought to identify the type of international mobility program in place in each firm from the analysis of their components (HR policies and practices). We drew two main conclusions of our study. First, international mobility, especially expatriation, is still an important tool for growth and survival of multinational corporations. Second, multinational corporations use expatriation differently depending on their strategic objectives and manage it very pragmatically, taking into account a variety of factors including the number of expatriates, the managerial culture of the company, the characteristics of their industry, their experience and difficulties encountered during the journey.

Submitted by Cristina Moreira (cristinabraga@gmail.com) on 2014-03-24T13:44:29Z No. of bitstreams: 1 Dissertação CRISTINA BRAGA MOREIRA.pdf: 933614 bytes, checksum: 4d7b18e84d64be3acd6a7a3812f68b2b (MD5) / Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2014-04-04T16:27:55Z (GMT) No. of bitstreams: 1 Dissertação CRISTINA BRAGA MOREIRA.pdf: 933614 bytes, checksum: 4d7b18e84d64be3acd6a7a3812f68b2b (MD5) / Approved for entry into archive by Maria Almeida (maria.socorro@fgv.br) on 2014-04-09T14:54:50Z (GMT) No. of bitstreams: 1 Dissertação CRISTINA BRAGA MOREIRA.pdf: 933614 bytes, checksum: 4d7b18e84d64be3acd6a7a3812f68b2b (MD5) / Made available in DSpace on 2014-04-09T14:55:03Z (GMT). No. of bitstreams: 1 Dissertação CRISTINA BRAGA MOREIRA.pdf: 933614 bytes, checksum: 4d7b18e84d64be3acd6a7a3812f68b2b (MD5) Previous issue date: 4-12-12 / Nos anos 80, a América Latina, uma das regiões menos desenvolvidas do mundo, enfrentou um período de mudanças econômicas e políticas significativas que levaram essa região a um lugar de destaque no mercado mundial. Por conseguinte, a América Latina foi objeto de diversos estudos, que, por sua vez, foram compilados nesta revisão de literatura, a fim de que se possam identificar quais os avanços foram feitos no âmbito da Gestão e Negócios Internacionais. Como base, tomou-se a metodologia aplicada por Meyer e Peng (2005), fazendo um paralelo entre três importantes teorias da área (Teoria de Baseada em Recursos, Teoria Baseada no Custo das Transações e Teoria Institucional) e alguns assuntos-chave de extrema relevância ao entendimento do tema (Construindo Vantagens Competitivas, Liberalização Econômica versus Regulação Governamental e Internacionalização) Ao final, delimitamos as contribuições da América Latina ao estudo da Gestão e Negócios Internacionais, fazendo algumas sugestões para futuros pesquisas nesse âmbito. / In the late 1980s, Latin America, at that the time one of the least developed regions of the world, experienced a period of significant political and economic changes that led to a prominent place in today’s economic world. As a consequence, Latin America has become a top research theme among scholars all over the world. In an attempt to contribute to this body of research, we conducted a qualitative research in order to test the applicability of existing theories in the fields of international business and strategy. Following Meyer and Peng (2005), we outlined the three most advanced theories in these two fields of study: (1) organizational economic theories; (2) resource-based theories; and (3) institutional theories. For each of these theories, we then discuss their contribution to the understanding of the key issues in Latin America such as building competitive advantages, economic liberalization vs. government regulation, and internationalization. Our findings contribute to the literature by discussing and understanding how Latin America research has influenced or impacted the development theory in the fields of IB and Strategy. We conclude by offering some suggestions and opportunities for future research.

Made available in DSpace on 2010-04-20T20:14:57Z (GMT). No. of bitstreams: 1 61070100614.pdf: 1078611 bytes, checksum: 191ee9d092334c77245e5af649ecc35f (MD5) Previous issue date: 2009-03-27T00:00:00Z / Este trabalho situa-se no campo da gestão internacional de recursos humanos e trata do tema da repatriação de executivos brasileiros. O objetivo desta pesquisa é realizar um levantamento das políticas e práticas de recursos humanos utilizadas por empresas brasileiras internacionalizadas e por empresas multinacionais no processo de repatriação de executivos brasileiros e na retenção desses executivos nas organizações. Como objetivos secundários, a pesquisa visa verificar se as organizações adotam as principais políticas e práticas de recursos humanos apresentadas na literatura e verificar se há diferenças entre as políticas e práticas de recursos humanos adotadas pelas empresas brasileiras internacionalizadas e pelas empresas multinacionais. A metodologia utilizada foi uma abordagem qualitativa, descritiva e analítica, em que 20 entrevistas semi-estruturadas foram realizadas, mais especificamente, 11 entrevistas com responsáveis pela área de expatriação e repatriação de empresas brasileiras internacionalizadas e 9 entrevistas com os responsáveis pela área de expatriação e repatriação de empresas multinacionais. A análise categorial temática foi utilizada como método de análise de conteúdo para interpretação das entrevistas realizadas. Os principais resultados encontrados na pesquisa foram: (i) as empresas que compõem a amostra adotam parte das políticas e práticas de recursos humanos apresentadas na literatura como fatores que auxiliam no sucesso da repatriação de executivos. A maioria das políticas e práticas adotadas está relacionada a políticas adotadas durante a expatriação e que tem impacto positivo na repatriação.e quase nenhuma das políticas e práticas sugeridas pela literatura para a fase de repatriação é adotada; (ii) o sucesso da repatriação, em termos profissionais e a adaptação do repatriado e da família ao país, e a vida social e familiar parecem depender muito mais das características do brasileiro, da conjuntura econômica do país e do esforço pessoal dos repatriados e familiares do que do suporte organizacional; (iii) parece haver poucas diferenças entre as políticas e práticas de recursos humanos adotadas pelas empresas brasileiras e pelas empresas multinacionais. / This is a study in the field of the International Management of Human Resources Management and its subject is the repatriation of Brazilian executives. The objective of this research is to investigate the Human Resources policies and practices used by both Brazilian internationalized and multinational companies in the processes of repatriation of Brazilian executives as well as in the retaining of such professionals in their organizations. As secondary objectives, this research aims to verify if organizations adopt the best human resources policies and practices referred to in the mainstream literature as factors that corroborate to the success of the repatriation and to identify whether there are differences in the human resources policies and practices adopted by the Brazilian internationalized and the multinational companies. The Adopted methodology was based in a qualitative approach, in which 20 semi-structured interviews were conducted with the person in charge of the expatriation and repatriation processes, 11 in Brazilian internationalized and 9 in multinational companies. The analysis by thematic categories was used as the content analysis method for the interpretation of the above mentioned interviews’ results. The main results identified were the following: (I) the studied companies adopt only partially the best human resources policies and practices recommended by the literature as factors that corroborate in the success of executives repatriation. The majority of the adopted policies and practices are related to policies adopted during the expatriation period that have a positive impact in the repatriation. Almost none of the policies and practices suggested by the mainstream literature for the repatriation phase itself is adopted; (II) the success of the repatriation, in both professional terms and regarding the adaptation of the repatriated and his family to the country and its social and family life, seems to depend much more of the characteristics of the expatriated Brazilian himself, of the economic context of the country and of the personal efforts of the repatriated and his family than of his company’s support; and, (III) few differences between the human resources policies and practices adopted by the Brazilian and the multinational companies were found.

This thesis is a socio-historical study which shows the correlation between the historically developed leadership culture of democracy and the leadership practice within the evangelical churches of Switzerland. After clarifying the theological understanding in the mutual relationship of leadership and culture, first the historical development of the Swiss leadership culture is described. This development is rooted in the cultural heritage of the Celts, the Romans and the Alemannen, as well as in the history of the Swiss-Confederation and the history of Christianity. In the light of this historically founded leadership culture, the study deals further with the present leadership situation of the evangelical churches. Central fundamental values of the Swiss-leadership-culture prove to be: No power to the individual, democratic right of co-determination, federalist freedom and the importance of achievement and work. The thesis concludes with an outlook on servant leadership as an up-to-date answer to the present Swiss leadership culture. / Philosophy, Practical and Systematic Theology / MTH (PRACTICAL THEOLOGY)