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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
51

Informační a komunikační technologie v životním stylu české společnosti / Information and Communication Technologies in the Lifestyle of the Czech Population

Kolesárová, Karolína January 2015 (has links)
The dissertation deals with the position of information and communication technologies in the lifestyle of the Czech society and the changes occurring in relation to these technologies. First of all, the basic conceptions of information and knowledge society are described and identified. In the next part, lifestyle is defined from theoretical and methodological standpoints for the concept to be operationalized for further analysis. In the analytical part, the author uses the results of a series of representative quantitative empirical research, in which she participated, examining, through the typical indicators, the place of information and communication technologies in the entire population, the pace of implementing the technologies, and the differences in various demographic groups using the technologies. The last part of the dissertation includes an empirical construction of lifestyle based on the two factors which are considered fundamental (leisure and values), also presenting an analysis, in the framework of different lifestyles, of specific aspects in making use of the information and communication technologies.
52

Podniková kultura a personální činnosti ve vybraném podniku / Corporate Culture and Personnel Activities in a Selected Business

KRAUSOVÁ, Michaela January 2018 (has links)
The topic of this diploma thesis is Corporate Culture and Personnel Activities in a Selected Business. The aim of the thesis is to characterize the corporate culture with the help of specification of its crucial cultural dimensions in connection with the personal activities and proposing changes leading to the desired state in the selected business. The research was carried out at the company of an engineer Jan Hutkay. The thesis is divided into four main parts - literary research, aim and methodology of work, characteristics of the current state in the business and discussion, summarized evaluation and proposals for changes. Literary research is focused on explanation of important terms related to corporate culture and personnel activities. It is followed by the summarization of the aim of the work and the research methods. Quantitative research methods used in the work included the questionnaire survey in the form of the Personnel Activity Questionnaire and the VSM 94 a 2013 tests. Among the qualitative methods used for the purposes of the thesis belong observations, unstructured interviews and Color Semantic Differential Tests were used from qualitative methods. The current situation in the company was characterized by the analysis of the individual questionnaires, which was supplemented with the information obtained through interviews and observations. After a thorough analysis and interconnection of the results of all research methods, it has been found out that corporate culture tends to deserve the dimensions of low power distance, femininity, collectivism, and acceptance of risks and changes. The undesirable resultant dimensions include the short-term business orientation and the dimension of indulgence. The final part of the thesis focuses on designing measures that stabilize the desired cultural dimensions and, above all, change the undesirable cultural dimensions. The results of the personnel activities' questionnaire which identified the main shortcomings and problems were used to suggest specific changes. The introduction of the proposed changes directs the enterprise closer to the knowledge economy, which improves its performance and competitiveness.
53

O capital intelectual e as formas alternativas de sua mensuração pelas empresas: um estudo Ilustrativo em uma empresa de calçados da Paraíba.

Silva, Luiz Antonio Coelho da 06 April 2006 (has links)
Made available in DSpace on 2015-05-08T14:44:47Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 532589 bytes, checksum: f4e0e4da966cc8742ef8d66d805f1dea (MD5) Previous issue date: 2006-04-06 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This paper analyses the intellectual capital over many approachs inside of a social cell or company. Observe the almost all the countries in the capitalist world are living a new era of the information, where the searche for mensuration and for intellectual capital avaliation are very important to the social cells administration. The main purpose of this study is to identify and demonstrate the intellectual capital on a economical emphasis. In this maner, some authors define the intellectual capital like the company´s capital value that is equalto the its market value, less its account value and the whole knowledge the each person accumulate. It is subjective, involves the reason and the emontion. The intellectual capital studies, seems to represent a tendency the information mus be trustful to the account clientes in the global economy. Although, the alternatives ways of intellectual capital mensuration proposed in this paper have the intetion of approximation with the companies reallity, where the intellectual capital eache day has a bigger eminence in the company´s value composition. In this context, that the company of this study has its relevance and it sees the intellectual capital with large importance for the intire organization. The knowledge and the intellectual capital´s manegment int the companies are a world tendency, because only this way, they keep going in the market and, mainly, earning in a market more and more competitive. In study illustration observe the importance given intellectual capital in company in question. / Este trabalho analisa o capital intelectual sobre as mais diversas abordagens dentro de uma célula social ou empresa. Nota-se que praticamente todos os países do mundo capitalista estão vivendo a nova era da informação, onde a busca da mensuração e da avaliação do capital intelectual é de suma importância para a administração das células sociais. O objetivo primordial deste trabalho é tentar identificar e demonstrar o capital intelectual sob a ênfase econômica. Assim, alguns autores conceituam o capital intelectual como o valor do capital de uma empresa que é igual ao seu valor de mercado, menos o seu valor contábil e como o conjunto de conhecimentos que cada pessoa acumula. É subjetivo, envolve a razão e a emoção. Contudo, as formas alternativas de mensuração do capital intelectual propostas neste trabalho possuem o intuito de aproximação com a realidade das empresas atuais, onde o capital intelectual a cada dia assume maior destaque na composição do valor da empresa. É neste contexto, que a empresa desse estudo possui sua importância e vê o capital intelectual como de suma importância para a organização como um todo. A gestão do conhecimento e do capital intelectual nas empresas é uma tendência mundial, pois só assim estas continuarão no mercado e, principalmente, obtendo lucros num mercado cada vez mais competitivo. No estudo ilustrativo observamos a importância dada ao capital intelectual pela empresa em questão.
54

As informações sobre ativos intangíveis nos relatórios da Vale- 2013: um estudo exploratório

Oliveira, Ivone Alves do Vale de 20 March 2015 (has links)
Submitted by Priscilla Araujo (priscilla@ibict.br) on 2015-11-27T17:52:33Z No. of bitstreams: 2 license_rdf: 21267 bytes, checksum: 73e23c2acaaf13389e092bd813e3223d (MD5) Dissertação Mestrado Final Revisada Ibict Ilce - 05 JUL 2015.pdf_OpenElement&FileName=Dissertação Mestrado Final Revisada Ibict Ilce - 05 JUL 2015.pdf: 1186724 bytes, checksum: 9a9bcbb16a2ea0931dc700c864a8d5e9 (MD5) / Made available in DSpace on 2015-11-27T17:52:33Z (GMT). No. of bitstreams: 2 license_rdf: 21267 bytes, checksum: 73e23c2acaaf13389e092bd813e3223d (MD5) Dissertação Mestrado Final Revisada Ibict Ilce - 05 JUL 2015.pdf_OpenElement&FileName=Dissertação Mestrado Final Revisada Ibict Ilce - 05 JUL 2015.pdf: 1186724 bytes, checksum: 9a9bcbb16a2ea0931dc700c864a8d5e9 (MD5) Previous issue date: 2015-03-20 / Pesquisa de natureza qualitativa/quantitativa, com o objetivo principal de analisar as informações sobre ativos intangíveis nos relatórios da Vale de 2013. A metodologia adotada foi um estudo exploratório com a abordagem qualitativa/quantitativa. A análise quantitativa dos dados foi feita por meio da ferramenta “software AntConc”. A análise qualitativa foi a abordagem metodológica usada para a análise dos dados coletados. Os resultados identificaram informações não explícitas de ativos intangíveis nos relatórios da empresa. Foi possível identificar informações de terminologias não usuais de ativos intangíveis relacionadas aos Capitais do Conhecimento. / Qualitative / Quantitative research that aimed to identify contributions for information on intangible assets in 2013 reports of Vale Company. The methodology adopted was an exploratory study with a qualitative / quantitative approach. The quantitative analysis was done through the AntConc software. Qualitative analysis was the methodological approach applied for data analysis. The results indicate no explicit information of intangible assets in the company's reports. It was possible to identify unusual terminology information of intangible assets related to the knowledge capital.
55

O curso de formação de formadores da segurança pública na rede nacional de educação a distância: um estudo de caso no telecentro de Sergipe / The training course for trainers of public safety in the national network of distance education: a case study in the telecentre Sergipe

Oliveira, João Ribeiro de 08 October 2008 (has links)
This paper aims at training of trainers of professional public safety in the National Network of Distance Education. Thus it is a historical trace of training policy for them after the promulgation of the Constitution Citizen. It aims at examining the issues around doing business with the growth of Information and Communication applied to education, especially the Internet, within the Knowledge Society. To achieve the proposed objective, research comprised literature search and fieldwork. The literature search was the removal and examination of the literature concerning the issues raised and which constitute the conceptual framework of this study and field research was conducted in virtual environment for learning the Telecentre of Sergipe, conducting an interview with the tutor and application of questionnaire to apprentices. / O presente trabalho tem como objetivo a formação de formadores dos profissionais da segurança pública na Rede Nacional de Educação à Distância. Desta forma é traçado um histórico da política de formação destes profissionais após a promulgação da Constituição Cidadã. Busca-se analisar as questões em torno do fazer profissional com o incremento das Tecnologias da Informação e da Comunicação aplicadas à Educação, notadamente a rede Internet, dentro da Sociedade do Conhecimento. Para consecução do objetivo proposto, a investigação compreendeu pesquisa bibliográfica e trabalho de campo. A pesquisa bibliográfica consistiu no levantamento e exame da literatura concernente aos temas abordados e que constituem o quadro conceitual deste estudo e a pesquisa de campo foi conduzida no ambiente virtual de aprendizagem do Telecentro de Sergipe, realização de entrevista com o tutor e aplicação de questionários aos aprendizes.
56

Informática na educação: o programa de informatização na rede pública de ensino (ProInfo) : o caso das escolas da rede estadual de ensino /Aracaju-SE

Conceição, Sheilla Silva da 06 June 2008 (has links)
Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This essay presents a study which has taken place in two public schools in Aracaju-SE on Educational Computing through a Computing Program in Education (ProInfo). Its main goal is to analyse wheather ProInfo is managing to improve skills such as authonomy and critical thinking in the learning process once they are required in the knowledge society. The methodology applied was participant observation (which allowed to realize the day by day at schools concerning computing lab usage) and semi-structured interview (for subjective answers allowed new questions in order to get deeper answers from the interviewees). This study was based on pedagogical and technological principles through theoretical and methodological categories that lead the usage of computing resources in the learning process. Educational computing is in the center of some discussions and this happens because we are living in the age of Information and knowledge where information tends to be the main source of development. Therefore, schools must priorize in their pedagogical proposals not only the conception but also the assessment of computing, hence the citzen must get a holistic education which engage TIC, through which, both students and teachers would learn meaningfully. In the schools where this study has taken place the usage of computers for pedagogical purposes has provided learning once students feel motivated to learn through this tool and also they have to cope not only with an insufficient number of computers but also lack of qualified teachers. This qualification must be urgent so that it will enable teachers to use the technology in education in a more critical and attractive way so that they will better mediate the learning process itself. / Este trabalho apresenta um estudo realizado em duas escolas da rede estadual de ensino em Aracaju-SE sobre a Informática Educativa através do Programa de Informática na Educação (ProInfo). Teve como objetivo maior analisar se o ProInfo está favorecendo o aprimoramento de habilidades no processo ensino-aprendizagem tais como a autonomia e o pensamento crítico exigidas na sociedade do conhecimento. A metodologia aplicada foi a observação participante (através da qual foi possível perceber o cotidiano das escolas no que se refere à utilização dos laboratórios de informática) e a entrevista semi-estruturada (porque as respostas subjetivas possibilitam inserir novas questões para aprofundar as respostas dos entrevistados). O estudo foi norteado por princípios pedagógicos e tecnológicos através de categorias teóricas e metodológicas que orientam a prática de utilização dos recursos da Informática no processo ensino-aprendizagem. A Informática Educativa está no centro das discussões, e isso acontece porque estamos na era da Informação e do Conhecimento, em que o informacionalismo passa a ser o principal meio de desenvolvimento. Assim, faz-se mister que as escolas priorizem-na em suas propostas pedagógicas de forma mais ampla, desde a concepção de uso à avaliação, pois o cidadão deve, agora, receber uma educação holística que engendre as TIC, sendo o computador um dos meios pelos quais alunos e professores realizam a aprendizagem de forma significativa. Nas escolas pesquisadas, o uso do computador na educação está favorecendo a aprendizagem dos alunos, pois eles sentem-se atraídos para aprender através desta ferramenta, apesar de todas as dificuldades enfrentadas: desde o número insuficiente de computadores funcionando adequadamente, até à formação do professor. Esta, por sua vez, torna-se urgente e necessária para que os professores possam ensinar utilizando as tecnologias na educação de forma mais crítica e atrativa, podendo, assim, melhor mediar o processo de aprendizagem dos alunos.
57

Atividades de desenvolvimento de software : uma analise das possibilidades de inclusão social / Software development activities : the possibilities of social inclusion

Veiga, Rogerio da 18 February 2008 (has links)
Orientador: Wilson Suzigan / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Geociencias / Made available in DSpace on 2018-08-10T21:41:41Z (GMT). No. of bitstreams: 1 Veiga_Rogerioda_M.pdf: 1564369 bytes, checksum: d5de7d0295cc37b57237c71516e34ec5 (MD5) Previous issue date: 2008 / Resumo: O Brasil é um país com profundas desigualdades, que se expressam em diferentes campos da vida social. A industrialização brasileira não contribuiu para a redução da desigualdade, além de transformá-la em parte integrante de sua estrutura. Por um lado, os produtos e serviços da indústria atendem majoritariamente a uma pequena parcela da população brasileira; por outro, os segmentos de renda mais alta ocupam os melhores empregos. Neste ambiente, surgem as novas Tecnologias de Informação e Comunicação (TICs) em um contexto de mudanças no capitalismo mundial, cuja marca é o crescimento da participação do conhecimento no valor dos produtos. Os softwares integram as TICs e são os responsáveis pelo dinamismo e diversidade de aplicações. O software penetra na sociedade em todos os setores da economia e da vida social. Nas atividades produtivas, tem como uma de suas funções ser um insumo na produção, responsável pela organização do conhecimento. Para os indivíduos, permite acesso a uma elevada quantidade de informações e é peça-chave na empregabilidade. A inclusão social no segmento de software deve ser pensada tendo como objetivo a mudança da lógica do modelo de desenvolvimento brasileiro, cujo dinamismo se baseia na diversificação do consumo das classes mais altas, e não na massificação dos produtos já existentes.Uma política voltada para o segmento de software deve envolver dois lados, demanda e oferta. Pelo lado da demanda, a inclusão digital deve ser intensificada e políticas para a difusão do software na economia devem ser criadas. Pelo lado da oferta, a demanda, gerada pela expansão massiva do mercado de software deve ser atendida por empreendimentos formados por pessoas de baixa renda, em um modelo cujo dinamismo reside na adição de novos consumidores no mercado, até incluir a grande maioria da sociedade brasileira / Abstract: Brazil is a country with deep inequalities, observed in many social aspects. Industrialization did not reduce such inequalities, as expected. On the contrary, it developed a production structure that reproduces inequalities. On the one hand manufacturing industry excludes a great number of citizens from the consumption of its products and services. On the other hand, the best industrial jobs are occupied by few people from the higher income classes. In this context, the new Information and Communication Technologies (ICTs) as part of the technological evolution of world capitalism, raises the importance of knowledge in the value of final products. Software development activities are an important part of ICTs, responsible for most of its functionalities. Computer programs penetrate in all levels of the economy and society. At the firm level, they function as a kind of raw material for production processes. At the individual level, they are a way to get information and to access a variety of services, including application for a job. Social inclusion in the software segment should aim to change the logic that guides Brazilian development. The dynamism based on the consumption diversification of higher income classes should be changed to a dynamism derived from the spread of the benefits of software to the majority of the population. A policy for the software segment should include a component acting to reduce the digital divide and to diffuse software throughout the economy. Another component should be responsible for establishing a software industry able to attend the market generated by the diffusion of software, having as employees people from the lower income classes / Mestrado / Mestre em Política Científica e Tecnológica
58

Translation: Rights and Agency - A Public Policy Perspective for Knowledge, Technology and Globalization

Sadek, Gaafar 04 April 2018 (has links)
Copyright law relegates translation to a secondary, or derivative, status, which means that publishing a translation requires the permission of the rights holder of the original. This thesis argues for the timeliness of revisiting the translation right by analyzing its foundations and its implications from a transdisciplinary public policy perspective. This is done by first studying the historical and philosophical foundations of copyright law itself where the translation right is housed, revealing questionable philosophical arguments and a colonial past that has created legal path dependencies. The thesis then undertakes an examination of the foundations of the translation right specifically, dubbed “the international issue par excellence,” which confirms the same pattern observed in the development of copyright law. Given the complete absence of the translator’s perspective from all international discussions on the translation right, copyright’s view of translation is then contrasted with recent scholarship in translation theory, with a special focus on the notion of agency(-ies), exposing the incompatibility of these views on translation, and highlighting the importance of including the perspective of translation studies in policies and laws related to translation. The last part of the thesis explores the present-day realities of knowledge societies, digital technologies, and globalization, in order to identify the role of translation today and in the future, while highlighting the tremendous gaps between the have’s and the have-not’s, and the necessity of recognizing the specificities of different societies. Knowledge is the new capital of the world, and the translation right is an impediment to the key role translation can potentially play in allowing societies to participate in the cycle of its consumption and regeneration. Digital technologies are powerful enablers that have allowed those who have leveraged and embraced them, such as the open movement and prosumers of all types, to transform the nature of their interactions with their environment macro- and microstructurally. This has also been reflected in the profession of translation, where collaborative projects are constantly initiated, while the nature of the translator’s work is changing to the point where one seriously doubts whether the provisions of the century-old translation right still apply to it. The discussion on globalization focuses on language in a globalized world, power relations between linguistic communities, and means of preserving linguistic diversity and heritage. The translation right, with its questionable foundations and outdated nature, is an impediment to the potential role of translation (as representative of the public interest) in the world, and must be revisited and at least reduced to the point of constituting balanced public policy. Social development, power relations and the necessity of differentiation (or “otherness”) are running themes throughout the work, which tries to balance between theoretical discussions from various relevant disciplines and reliance on United Nations and other public policy research.
59

Jogos com propósito e construção de conhecimento em design / Games with a purpose and the construction of knowledge in design

Romani, Roberto, 1971- 24 August 2018 (has links)
Orientador: Maria Cecília Calani Baranauskas / Tese (doutorado) - Universidade Estadual de Campinas, Instituto de Computação / Made available in DSpace on 2018-08-24T09:30:17Z (GMT). No. of bitstreams: 1 Romani_Roberto_D.pdf: 5102420 bytes, checksum: 65d2d65457e2b1dc458f099a0a003c06 (MD5) Previous issue date: 2013 / Resumo: Nos últimos anos, as novas tecnologias de informação e comunicação têm modificado a natureza da interação humano-computador, quebrando os limites do contexto de trabalho para fazer parte da vida cotidiana das pessoas em todos os lugares e em qualquer momento. Assim, novos sistemas disponíveis por meio da Web e de dispositivos móveis estão ao alcance de um número cada vez maior de pessoas, aumentando a importância de se projetar interfaces para todos. Ainda, o desafio número quatro proposto pela SBC se alinha a essa necessidade de viabilizar o acesso do cidadão comum ao conhecimento de forma participativa e universal. Embora várias normas, recomendações e diretrizes tenham sido utilizados para auxiliar designers na complexa tarefa de projetar interfaces para todos, grande parte das escolhas ainda dependem muito da experiência do designer que, nesse cenário, não tem mais um público-alvo bem definido. Ao mesmo tempo, uma cultura de participação, desencadeada por ideias de crowdsourcing, computação social e computação humana, vem permitindo novas formas de colaboração para resolver problemas diversos. Esta tese propõe mecanismos que a um só tempo envolvem o cidadão comum no processo de construção do conhecimento em design e oferecem recursos que podem ser apropriados pelos designers em seu processo criativo de projetar interfaces para todos. Dessa forma, esta tese propõe, desenvolve e experimenta a abordagem GWIDO (Games With Interaction Design Objective), beneficiando-se de recursos oferecidos pela Web contemporânea, bem como do interesse das pessoas por jogos na internet. A ideia central consiste no uso de GWAPS (Games With a Purpose) para apoiar o designer na escolha de elementos de design, envolvendo nesse processo um grande número de potenciais usuários. A tese traz contribuições na interseção das áreas de pesquisa da computação humana e da computação social, mostrando um levantamento preliminar dos trabalhos relacionados, ilustrando a ideia com uma instanciação de um ambiente para designers integrado a um jogo do tipo GWAP e demonstrando a utilização da metodologia proposta de maneira prática no redesign de um sistema real / Abstract: In recent years, new information and communication technologies have changed the nature of human-computer interaction, breaking the boundaries of the workplace to be part of the everyday people¿s lives in everywhere and at any time. Thus, new systems available through the Web and mobile devices can be used by a growing number of people, increasing the importance of designing interfaces for all. In addition, one of the challenges (number four) proposed by SBC is aligned to this need of improving the access of ordinary citizens to knowledge in a participatory and universal way. While several standards, recommendations and guidelines have been used to assist designers in the complex task of designing interfaces for all, most choices still rely strongly on the experience of the designer who, in this scenario, no longer has a well-defined target audience. At the same time, a culture of participation triggered by ideas of crowdsourcing, human computation and social computing has enabled new forms of collaboration to solve various problems. This thesis proposes mechanisms that involve ordinary citizens in the process of knowledge construction in design and in the same time offers resources that can be appropriated by designers in the creative process of designing interfaces for all. Thus, this thesis proposes, develops and experiences the GWIDO approach (Games With Interaction Design Objective), taking advantage of features offered by contemporary Web as well as the interest of people for games in the internet. The main idea is to use GWAPs (Games with a Purpose) to assist the designer in the choice about design elements, involving a large number of potential users. The thesis provides contributions at the intersection of research fields (human computation and social computing), showing a preliminary survey of the related work, illustrating the idea with an instantiation of an environment for designers integrated with a GWAP game and demonstrating the use of the proposed methodology in a practical way during a redesign of a real system / Doutorado / Ciência da Computação / Doutor em Ciência da Computação
60

Informatievaardig worden in het onderwijs, een informatiewetenschappelijk perspectief : een vergelijkende gevallenstudie in Nederland en Zuid-Afrika (Nederlands)

Boekhorst, Albert Klazes 08 November 2004 (has links)
This work concentrates on the informational aspects of becoming information literate for the Information Society in secondary education. The importance of this study is linked to the information age - an era in which most people rely on information in their occupations and private lives. This need for information acquires more explicit information related skills to be able to retrieve, evaluate, use, store and disseminate information. To be able to address these issues, the study is subdivided as follows. The first section (chapters 3&4) addresses the concepts of the informatisation of society and information literacy. Models are presented for both the informatisation process and information literacy. In the discussion of the concept information literacy the following issues are emphasized: the individuals realisation of an information gap, the formulation of a query, the knowledge of relevant sources, the knowledge of information and communication technologies (ICT), the knowledge, skill and ability to use, store and disseminate information in an effective and efficient way. In the second section (chapters 5 - 10), ensuing from the first, attention is given to position of The Netherlands and South Africa related to being or becoming an Information Society (chapter 5), the relationship between ICT and education (chapter 6) and the introduction of ICT and information related subjects in secondary education in respectively The Netherlands (chapter 7) and South Africa (chapter 8). It is illustrated that the infrastructure in The Netherlands to implement information literacy at school level is much better that in South Africa. Chapters 9 and 10 consist of an empirical study with the aim to determine the way in which information literacy is teached in two schools – one in South Africa and the other in The Netherlands, and which relevant entities are present. The main outcome of the empirical study was that, although pupils were adequate trained in the use of technology, they were not trained to become information literate as the emphasize is on acquiring computer skills in stead of acquiring information. The third and final part comprises firstly an evaluation of the study (chapter 11) and of the summary, conclusions and recommendations (Chapter 12). The main recommendation is the introduction of the subject information literacy as a compulsory school subjects at all levels enabling students to be prepared for their role in the knowledge society. The study is concluded with a proposal for further research. Copyright 2000, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Roux, EM 2000, Informatievaardig worden in het onderwijs, een informatiewetenschappelijk perspectief : een vergelijkende gevallenstudie in Nederland en Zuid-Afrika (Nederlands) PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-11082004-111737 / > / Thesis (DPhil)--University of Pretoria, 2005. / Information Science / DPhil / Unrestricted

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