Till följd av coronapandemin tvingades många organisationer göra en hastig och ofrivillig övergång till distansarbete. Detta skifte i arbetssätt för med sig nya krav, inte minst på ledare som tvingas kommunicera och leda via digitala verktyg. Följaktligen ämnade denna studie undersöka ledares upplevelser under denna tidsperiod och hur ledarskapet medierats med hjälp av informations- och kommunikationsteknik (IKT). För att besvara forskningsfrågan genomfördes semistrukturerade intervjuer med tolv ledare. Empirin analyserades sedan huvudsakligen utifrån en affordance-lins, i kombination med ett leader-member exchange-perspektiv vilket belyser den dyadiska relationen mellan ledare och medarbetare. Resultatet visar på att IKT är oumbärligt för ledarskap på distans, men att en stor problematik ligger i att ledare tidigare utvecklat en ledarskapsstil som till stor del förlitar sig på informell kommunikation och uppföljning som sker fysiskt. Även om individuella egenskaper har en avgörande betydelse för hur väl och i vilken omfattning digitala affordances aktualiseras, påvisas att IKT inte lyckas skapa och förmedla sociala affordances i samma utsträckning som den fysiska miljön. Emellertid har en utveckling skett sedan distansarbetets början och användandet av teknik har alltmer integrerats i ledarskapet. För att uppnå e-ledarskap behöver dock nya e-kompetenser utvecklas, där IKT används effektivt, medvetet och ändamålsenligt. / Due to the covid-19 pandemic, organisations were forced to make a rapid and involuntary transition to teleworking. This shift in labour entails new demands, especially on leaders who are forced to rely on digital tools for communication and leadership. Accordingly, the aim of this study was to investigate experiences of leaders during this period of time, and how leadership is mediated through information and communication technology (ICT). To answer the research question, semi structured interviews were conducted with twelve leaders. The results were primarily analyzed through an affordance lens, combined with a leader-member exchange perspective, which emphasizes the dyadic relationship between leader and follower. The results imply that ICT is essential for remote leadership. However, a major issue arises as leaders previously has developed a leadership style that primarily relies on informal communication and following up with employees face-to-face. Although individual characteristics matter in regards to how well and to what extent digital affordances are actualized, digital tools do not manage to create and transmit social affordances to the same extent as the physical environment. Yet, a progress has been made since the start of the pandemic-induced telework, and the use of ICT has increasingly been integrated in the leadership. To fully reach so-called e-leadership, new e-competencies are nevertheless required, where ICT is applied effectively, deliberately and appropriately.

Kommunen är en stor arbetsgivare och verksamheten inom kommunal hemtjänst berördessutom många människor som kommer i kontakt med anställda inom hemtjänsten i rollensom vårdtagare. För att uppfylla organisationens mål om att en god omvårdnad ska bedrivashar forskningen tidigare mest fokuserat på betydelsen av en framgångsrik ledare. På senare tidhar även följarnas betydelse för både organisation och ledarskapet lyfts fram. Teorin om Leader-Member Exchange handlar om relationen mellan ledare och följare och detutbyte som sker där. Ledaren värderar följarens bidrag till utbytet i relationen baserat på sinagenerella föreställningar om följare, även kallat Implicit Followership Theories. Tidigareforskning har visat att om dessa generella föreställningar hos ledaren är av positiv karaktär ökardet ledarens förväntningar på följaren och kan förbättra relationen. Syftet med vårundersökning är att undersöka hur ledare inom kommunal hemtjänst ser på följarskap och omde upplever att följarskapet påverkar deras möjlighet att leda. Semistrukturerade intervjuer och tematisk analys ligger till grund för denna undersökning somutförts i en chefsgrupp inom kommunal hemtjänst. Resultaten beskriver inledningsvisdeltagarnas uppfattning om begreppet följarskap och vilka egenskaper och beteenden som ingåri deras generella uppfattning om följare. Vidare beskriver resultatet av undersökningen hurdeltagarna uppfattar sina faktiska följare och att deras generella förväntningar på följare intehelt stämmer överens med det faktiska följarskapet. Slutligen visar undersökningen tydligt attföljarskapet har påverkan på förutsättningarna för att leda. / The municipality is a large employer and the activities within the municipal home care servicealso affect many people who encounter employees within the home care service in the role ofcare recipient. To fulfill the organization's goal that good nursing should be conducted; researchhas previously mostly focused on the importance of a successful leader. In recent times, theimportance of followers for both organization and leadership has also been highlighted. The theory of Leader-Member Exchange is about the relationship between leader and followerand the exchange that takes place there. The leader values the follower's contribution to theexchange in the relationship based on his general notions of followers, also called ImplicitFollowership Theories. Previous research has shown that if these general perceptions of theleader are of a positive nature, it increases the leader's expectations of the follower and canimprove the relationship. The purpose of our survey is to investigate how leaders in themunicipal home care service view followers and whether they feel that the followers affecttheir ability to lead. Semi-structured interviews and thematic analysis form the basis for this study, which wasconducted in a management group within municipal home care. The results initially describethe participants' perception of the concept of following and what characteristics and behaviorsare included in their general perception of followers. Furthermore, the results of the surveydescribe how the participants perceive their actual followers and that their general expectationsof followers do not fully correspond to the actual followership. Finally, the survey clearlyshows that following has an impact on the conditions for leading.

Syfte: Ledarskap är en viktig del i att skapa motivation hos idrottande individer. Med bakgrund mot den dramatiska nedgången av idrottare mellan 18-30 år inom den organiserade idrotten har studien haft som syfte att ta reda på vilken typ av ledarskap som motiverar dessa individer. Studiens förhoppning är att en större förståelse för denna fråga kan leda till att fler individer i den studerade målgruppen stannar inom idrotten vilket i förlängningen kan generera positiva resultat på folkhälsan.  Metod: Genom användningen av en kvalitativ forskningsmetod, har det i denna studie genomförts semistrukturerade intervjuer med en hjälp av konstruerad intervjuguide som bygger på det teoretiska ramverk studien förhåller sig till. Det genomfördes 10 olika intervjuer med respondenter som faller inom den population som studien ämnar att undersöka.   Resultat och slutsats: Studiens resultat visar på att ett mer individanpassat ledarskap skapar mer motivation inom den studerade kontexten. Genom att individanpassa och involvera idrottarna i större grad visar fynden i studien på en större motivation till fortsatt idrottande. I studien kunde en skillnad urskiljas mellan den individuella- och lagidrotten där graden av individanpassning generellt var bättre inom den individuella idrotten.   Examensarbetets bidrag: Denna studie bidrar med kunskap kring hur ledare kan anpassa sin ledarskapsstil i syfte att skapa motivation hos följarna, i detta fall inom en idrottskontext. Studien presenterar även förslag på vilka åtgärder som skulle kunna fungera och bidra till ett större kvarhållande av idrottare. Studien har även kunnat kontextualisera omfattande ledarskapsteorier inom det studerade ämnet. Det genererar en möjlighet till att besvara forskningsfrågan, men även utgöra en grund för framtida forskning inom ämnet.   Förslag på vidare forskning: Studiens frågeställning kan enligt oss besvaras med användningen av olika typer av forskningsmetoder. En kvantitativ forskningsmetod eller liknande kan generera en högre grad av generaliserbarhet i förhållande till populationen. Motivation samt ledarskap och dess implikationer på kvarhållandet av idrottare överlag är även en forskningsbar aspekt som bör beaktas. Det kan vara fördelaktigt att studera olika former av populationer inom samhällets ramar, för att bidra till en bredare förståelse inom ämnet. / Aim: Leadership is an important part of creating motivation amongst athletes. Against the background of the dramatic decline in athletes between the ages of 18-30 in organized sports, the study aims to find out what type of leadership that motivates these individuals. The study aspire to provide with a greater understanding of this issue which in the long run can lead to more individuals, in the studied target group, staying in sports and also generate positive results on public health.  Method: The study uses a qualitative research method in the form of semi-structured interviews. The interviews have been conducted with the help of a constructed interview guide based on the theoretical framework the study relates to. 10 different interviews were realized with respondents who are within the population in which the study intends to examine.    Results and conclusions: The results of the study showed that more individualized leadership creates more motivation within the studied context. By adapting to the individual and involving the athletes to a greater extent, the findings in the study showed a greater motivation for continued sports. In the study, a difference could be distinguished between the individual and team sports where the level of individual adaptation generally was better in the individual sport.  Contribution of the thesis: This study contributes with knowledge about leaders and how they can adapt their leadership style in order to create motivation within the followers, in this case within a sports context. The study also presents suggestions on what measures could work and contribute to greater retention of athletes. The study has also been able to contextualize extensive leadership theories within the studied subject. This generates an opportunity to answer the question in the study, but also form a basis for future research.   Suggestions for further research:We believe that different types of research methods can be applied to conduct this study.  A quantitative research method or similar can generate a greater degree of generalizability in relation to the population. Motivation and leadership and their implications for the retention of athletes in general is also a researchable aspect that should be considered. It can be beneficial to study different forms of populations within the framework of society, in order to generate a broader understanding of the subject.

Abstract : Using a quantitative research design and survey data from 83 supervisor - employee dyads working in North American facilities of a large multinational healthcare organization, this study explores the critical role of first line supervisors in a lean environment. Many organizations have adopted the Toyota Production System (TPS, also known as lean management or the Toyota Way) in an effort to improve organizational effectiveness. Implementation success has been surprisingly limited. The predominantly negative effects documented in the scientific literature are attributable to the introduction of lean as a series of tools and techniques for cost cutting. In environments that truly manage according to the TPS, all share the belief that the development and participation of all employees is essential to maintain competitiveness. Increased emphasis on teamwork and worker involvement in a lean environment places rising demands on the first - line supervisor. The supervisor role in a lean environment is considered critical and becomes one of encouraging more participation, and creating an environment of continuous improvement. Given that leadership is a complex construct, the current paper uses a multi - domain approach proposed by Graen and Uhl - Bien (1995) to study the effect of empowering leadership behaviours (leader domain), leader - member exchange (relational domain) and psychological empowerment (follower domain) on individual performance (measured as in - role performance and organizational citizenship behaviours) through the mediating variable of job involvement in the work setting. Findings indicate that the role of the first line supervisor in a lean environment is critical. The follower (psychological empowerment) and relational (leader - member exchange) domains of leadership are significant in predicting variations of job involvement in the work setting, and job involvement mediates the relationship between the relation domain variable of leader - member exchange and individual performance (organizational citizenship behaviours targeted at the individual). Empowering leadership behaviours are significantly related and directly related to in - role performance. Development of first line supervisors should emphasize building high quality relationships, facilitating employee psychological empowerment, and demonstrating empowering leadership behaviours in order to enhance involvement in a team setting and individual performance. // Résumé : En utilisant une méthode de recherche quantitative ainsi que les résultats de sondages auprès de 83 dyades superviseur-employé travaillant dans des établissements nord-américains d’une grande organisation multinationale du domaine de la santé, cette étude explore le rôle clé des superviseurs de premier niveau dans un environnement de production « lean ». Plusieurs organisations ont adopté le Système de production Toyota (SPT, aussi connu sous les vocables de « lean management » ou de « méthode Toyota ») dans le but d’améliorer l’efficacité organisationnelle. De façon surprenante, le succès de l’implantation de cette méthode de production s’est montré limité. L’effet négatif prédominant documenté dans la littérature scientifique est attribuable à l’introduction du « lean » comme une série d’outils et de techniques pour réduire les coûts. Dans les environnements véritablement gérés selon le SPT, on partage la croyance que le développement et la participation de tous les employés est essentielle pour maintenir la compétitivité. L’accent sur le travail d’équipe et sur l’implication des travailleurs dans un environnement « lean » place des attentes élevées sur les superviseurs de premier niveau. Le rôle du superviseur dans ce type d’environnement est considéré comme critique et consiste à encourager la participation et la création d’un environnement d’amélioration continue. Étant donné que le leadership est un construit complexe, la présente étude utilise une approche multi-domaines proposée par Graen and Uhl-Bien (1995) pour étudier l’effet des comportements de leadership habilitant (empowering leadership; domaine du leader), de l’échange leader-membre (leader-member exchange; domaine de la relation) et de l’habilitation psychologique (psychological empowerment; domaine de l’employé) sur la performance individuelle (performance dans le rôle et comportements de citoyenneté organisationnelle) via la variable médiatrice de l’implication au travail, et plus spécifiquement dans l’environnement de travail (job involvement in the work setting). Les résultats indiquent que le rôle du superviseur est crucial. Les domaines de leadership de l’employé (c.-à-d. l’habilitation psychologique) et de la relation (c.-à-d. l’échange leader-membre) sont significatifs lorsqu’il s’agit de prévoir les variations de l’implication au travail, et l’implication au travail agit comme médiateur entre les variables des domaines de leadership et la performance individuelle (comportements de citoyenneté organisationnelle). Le développement des superviseurs de premier niveau devrait mettre l’accent sur la formation de relations superviseur-supervisés de grande qualité et faciliter l’habilitation psychologique des employés afin d’encourager l’implication dans le travail d’équipe, et par le fait même, la performance individuelle.

Relationships are so entrenched in the social interaction between individuals that most people do not pay attention to them until they experience trouble in their relationship. Humans create new relationships and end old ones all the time in conscious and unconscious processes. This thesis will give a theoretical and practical overview to reveal the process of social interaction which shapes relationships between a leader and a follower. We focus on the necessary components as well as on the process in which the relationship is built. We approach the process of social interaction from both the side of the leader and the side of the follower to create a balanced picture that will provide systematic explanation of this complicated and multidimensional phenomenon. The primary focus of this thesis will be on the origin and development of an authentic, healthy relationship between a leader and a follower.

Doctor of Philosophy / Department of Psychology / Clive Fullagar / This dissertation investigated the relationship between a low-quality leader-member exchange (LMX) relationship and whether participants felt they were bullied at work. The study looked at retaliatory behavior as an outcome of experiencing bullying behavior. The study investigated whether ostracism would mediate the effect between LMX and workplace bullying and whether social support would moderate the relationship between workplace bullying and retaliatory behavior. The sample was comprised of 209 participants who were either employed by Kansas State University or were taking classes as non-traditional students at Kansas State University. The study sample was demographically 49.76% female and 50.24% male. The survey was administered using K-State’s on-line AXIO survey system, which ensured confidentiality and accurate data entry. The study found that a low-quality LMX relationship predicted workplace bullying and workplace bullying behavior predicted retaliatory behavior. Ostracism did not mediate the relationship between a low-quality LMX relationship and workplace bullying behavior, but social support did have moderating effects between workplace bullying behavior and retaliatory behavior. The moderated effects of social support showed a buffering effect for men with coworker support and an increase in retaliatory behavior for women for all forms of social support. The results are discussed in the context of understanding how organizational leadership can reduce the negative effects of workplace bullying behavior.

Employee disengagement creates an unhealthy working environment. Disengagement rates among Las Vegas hospitality industry organizations led to dissatisfaction among employees and resulted in low productivity and profitability. This qualitative descriptive study involved exploring employee engagement strategies that hospitality industry supervisors and managers used to implement programs, thereby solving the employee engagement problems of their organizations. The conceptual framework for the study was leader-member exchange theory. Twenty participants with 5 or more years of Las Vegas hospitality experience who had already successfully implemented engagement programs answered open-ended questions in semistructured interviews. Company documents constituted an additional data source. Analyzing the data involved triangulation using multiple data sources in identifying themes such as interaction effects of employee engagement programs on employees, mutual respect between leaders and subordinates, and organizational benefits. Better engagement could lead to positive social change through increased job satisfaction and improved customer service, thereby engendering increased social interactions among members of the local community. The former could reduce stress and contribute to the quality of life of community members including the families of the workers.- The latter could lead to greater profits for the employers, thus potentially increasing the tax base in the community.

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Small group leadership self-efficacy is conceptualized as an individual’s degree of confidence in his/her ability to successfully assume a leadership role in a small group. The task specificity of self-efficacy and the conceptualization of leadership as context bound informs the need for a small group leadership self-efficacy measure that is a superior operationalization of the specified construct than extant measures of leadership self-efficacy in the context of small group leadership. Consequently, the purposes of this study were: (a) to develop a psychometrically sound self-report measure of small group leadership self-efficacy and establish its underlying structure through factor analytic procedures, and (b) to present preliminary validity evidence for the measure. In order to develop a representative item pool for the posited small group leadership self-efficacy dimensions, relevant theory was reviewed and extant literature was surveyed, with special attention to factor analytic studies. Using the data of 568 undergraduate students collected online, Study 1 investigated the factor structure of the initial 101-item measure. This resulted in the refinement and reduction of the initial measure to a 32-item measure, consisting of 5 dimensions. However, in Study 2, factor analyzing data collected from 296 undergraduate students who completed only the 32 items retained in Study 1 and the item-to-category sorts of 7 independent judges resulted in the confirmation of a second-order small group leadership self-efficacy factor structure with 2 dimensions (initiating structure and consideration) consisting of 23 items that best captured the content domain of the construct. The final 23-item measure of small group leadership self-efficacy was embedded into a nomological network where its relationships with four variables of interest was tested and results revealed that previous small group leadership experience, valence of previous small group leadership experience, and subjective vitality are correlates of small group leadership self-efficacy. The results of the present work have both theoretical and practical implications. An outcome of this study is a psychometrically sound measure of small group leadership self-efficacy which has the potential for high utility in both applied and scientific settings. These implications as well as possible directions for future research are identified and discussed.

Syftet med uppsatsen är att skapa en ökad förståelse för ledarskap på distans ur ett chefsperspektiv. Syftet undersöktes genom två frågeställningar som behandlar hur chefer bedriver sitt ledarskap på distans samt hur dessa chefer upplever sitt ledarskap. Genom en i huvudsak induktiv ansats med deduktiva inslag och kvalitativa semi-strukturerade intervjuer undersöktes uppsatsens ämne. Den insamlade empirin analyserades genom meningskoncentrering och skapade sex huvudsakliga teman som är; Kommunikationsverktyg, Krav i det dagliga arbetet, Relation till medarbetarna, Det egna ledarskapet, Digitalisering samt Tankar om kompetensbrist. De fynd som framkommit visar hur cheferna bedriver sitt arbete genom virtuella kommunikationsmedel där de föredrar de medel som i större grad kan spegla det fysiska mötet. Majoriteten av cheferna upplever fler möjligheter än begränsningar med sina arbeten och menar att ledarskap på distans har potentialen att lösa en rad problem, såsom problematiken med kompetensbrist.