Regensburg, Univ., Bachelorarbeit, 2009.

Zürich, Univ., Diss., 2009.

Master-Arbeit Univ. St. Gallen, 2007.

A educação continuada é uma expressão que se refere à modalidade de ensino na qual a pessoa procura aprendizagem a vida inteira. Os cursos a distância não estão preparados para lidar com as singularidades de um aluno que busca esse tipo de educação, resultando em cursos que contém atividades de ensino que não são propostas de forma contextualizada à realidade do aprendiz. A tese propõe uma metodologia de trabalho para o EaD na qual o professor atua como orientador de estudo de cada aluno, percebendo as suas necessidades e o seu contexto de vida partir de diálogos assíncronos, possibilitando a criação e seleção de conteúdos e atividades de ensino que sejam contextualizadas a realidade do aprendiz. Para tentar resolver as questões técnicas e operacionais que são resultantes desta proposta, foi criado um software que implementa uma comunicação assíncrona entre professor e aluno e automatiza a execução de ações que devem ser realizadas pelo professor, liberando-o de executar tarefas repetitivas, e possibilitando ao docente concentrar-se na atividade criativa de individualização. Além disso, foi feita uma prospecção para determinar de que forma o paradigma atual da internet, chamada de WEB 2.0, pode auxiliar o professor nesse processo de individualização. O software foi testado com relação ao seu desempenho com alunos de dois cursos a distância, o que permitiu comprovar a eficiência do sistema. / Continuing education is an expression that refers to the mode of teaching in which the person seeks to lifelong learning. The distance courses are not prepared to deal with the singularities of a student seeking this type of education, resulting in courses that contain learning activities that are not contextualized to the reality of the learner. This thesis proposes a methodology of distance learning in which the teacher acts as an adviser to the study of each student, understanding their needs from asynchronous dialogs, enabling the creation and selection of content and teaching activities that are contextualized to the reality of the learner. A software has created to resolve the technical and operational issues that are resulting from this proposal. This software implements an asynchronous communication between teacher and student and automates the execution of actions that must be performed by the teacher, enabling the teacher to concentrate on the creative activity of individualization. In addition, a survey was done to determine how the current paradigm of the Internet, called Web 2.0, can help teachers in the process of individualization. The software was tested on two distance courses, which helped to check the efficiency of the system.

WEB 2.0

Submitted thesis is divided into two main parts. The first part is theoretical, focused on description of individual part of web 2.0 and on description of chosen applications and services. Second, practical part is focused on comparison of selected applications of web 2.0. To be more concrete, it is focused on blogging system comparison, online word processor comparison and on online maps comparison. In the appendix, there is own survey based on a questionnaire. The main objective of this thesis is to provide general summary of this issue. Besides delimitation of the term web 2.0, it is a summary of applications and services, which achieves the characteristics of web 2.0. As for subsidiary objectives, there is a possibility for users to choose optimal blogging system, online word processor or online map due to their demands. This possibility is based on conducted comparison.

Memoria para optar al título de Periodista / El autor no autoriza el acceso a texto completo de su documento / El presente proyecto de memoria "e-culture: red multimedial de Cultura electrónica" se inspira en las conclusiones obtenidas en mi seminario de investigación de Tesis de Grado:"Proyecciones del Comunicador Social en la era de Internet, fundamentos en la democracia electrónica y los multimedios on-line".

Recently, Web 2.0 tools and technologies are widely adopted by organizations. This phenomenon drives attention and discussion on the intention of adoption and usage of such tools within enterprises. The purpose of this study was to explore the intention of enterprise to adopt Web 2.0 technologies for internal collaboration, using the fit-viability model that takes into consideration the degree of fitness between technological tools and the collaboration tasks, and the feasibility of implementation. In this research, a more comprehensive model to evaluate the intention to adopt Collaboration 2.0 tools and major factors identified from previous studies were developed. An empirical survey was conducted and 347 valid observations were collected. Results from the data analysis reveal that both the fit between task and technology and organizational viability have positive effects on organizational adoption of the collaboration 2.0 tool.

Although Enterprise 2.0 collaboration technology toolsets present enterprises with a significant amount of business benefits, such as improved enterprise communication, collaboration, creativity and innovation; nevertheless, enterprises are still facing tremendous challenges in promoting and sustaining end-user adoption. The challenges associated with the adoption and promotion of Enterprise 2.0 collaboration technologies can often be linked to a resistance to change, a closed culture environment, and concerns pertaining to information security, technology complexity, as well as an unclear enterprise collaboration technology strategic roadmap. The primary objective of this study was to determine how generic guiding principles could facilitate the adoption and promotion of Enterprise 2.0 collaboration technologies within an enterprise environment. In support of the primary objective, our sub-objectives were to identify the challenges that enterprises, as well as enterprise end-users experience when adopting and promoting Enterprise 2.0 collaboration technologies, as well as to explore and describe the critical success factors for adopting and promoting Enterprise 2.0 collaboration technologies. A case study technique was used to gather the data from a large South African information and communications technology (ICT) enterprise operating within the retail sector based in Johannesburg. Enterprise end-users that formed part of the case study were selected by using purposive sampling. The end-users were selected, based on their experience, project sponsorship, as well as the project-participation roles performed in the adoption of their Enterprise 2.0 collaboration technology toolset. Semi-structured interviews were conducted on three (3) end-users, comprising a business analyst, a technology specialists and a senior executive. Furthermore, administered questionnaires were completed by five (5) end-users, who actively use their Enterprise 2.0 collaboration technology toolset on a daily basis, performing operational, as well as business administrative tasks. This study used a qualitative research approach. Since validity forms a vital role in any qualitative study, this research study incorporated three validity approaches, including: the theoretical, internal and external approaches. The theoretical and external validity approaches were used to validate the identified guiding principles through a systematic review of the existing literature, as well as reviews and comments obtained from two subject-matter experts representing independent enterprises. Furthermore, internal validity was employed to complement and substantiate the research findings, consisting of project documents and reports made available by the enterprise. The main contribution in this research study is a set of ten (10) guiding principles that could be applied by enterprises either planning to, or in the process of adopting an Enterprise 2.0 collaboration technology toolset. Furthermore, the guiding principles could assist enterprises in formulating a Enterprise 2.0 collaboration technology adoption strategy, incorporating key adoption elements, including commitment, promotion and sustainability. / Computing

Although Enterprise 2.0 collaboration technology toolsets present enterprises with a significant amount of business benefits, such as improved enterprise communication, collaboration, creativity and innovation; nevertheless, enterprises are still facing tremendous challenges in promoting and sustaining end-user adoption. The challenges associated with the adoption and promotion of Enterprise 2.0 collaboration technologies can often be linked to a resistance to change, a closed culture environment, and concerns pertaining to information security, technology complexity, as well as an unclear enterprise collaboration technology strategic roadmap. The primary objective of this study was to determine how generic guiding principles could facilitate the adoption and promotion of Enterprise 2.0 collaboration technologies within an enterprise environment. In support of the primary objective, our sub-objectives were to identify the challenges that enterprises, as well as enterprise end-users experience when adopting and promoting Enterprise 2.0 collaboration technologies, as well as to explore and describe the critical success factors for adopting and promoting Enterprise 2.0 collaboration technologies. A case study technique was used to gather the data from a large South African information and communications technology (ICT) enterprise operating within the retail sector based in Johannesburg. Enterprise end-users that formed part of the case study were selected by using purposive sampling. The end-users were selected, based on their experience, project sponsorship, as well as the project-participation roles performed in the adoption of their Enterprise 2.0 collaboration technology toolset. Semi-structured interviews were conducted on three (3) end-users, comprising a business analyst, a technology specialists and a senior executive. Furthermore, administered questionnaires were completed by five (5) end-users, who actively use their Enterprise 2.0 collaboration technology toolset on a daily basis, performing operational, as well as business administrative tasks. This study used a qualitative research approach. Since validity forms a vital role in any qualitative study, this research study incorporated three validity approaches, including: the theoretical, internal and external approaches. The theoretical and external validity approaches were used to validate the identified guiding principles through a systematic review of the existing literature, as well as reviews and comments obtained from two subject-matter experts representing independent enterprises. Furthermore, internal validity was employed to complement and substantiate the research findings, consisting of project documents and reports made available by the enterprise. The main contribution in this research study is a set of ten (10) guiding principles that could be applied by enterprises either planning to, or in the process of adopting an Enterprise 2.0 collaboration technology toolset. Furthermore, the guiding principles could assist enterprises in formulating a Enterprise 2.0 collaboration technology adoption strategy, incorporating key adoption elements, including commitment, promotion and sustainability. / Computing