The title of this thesis is Regional Development Programme and its influence on administration services in travel movement. It is perceptible that this thesis deals about cohesion of travel movement as one of the fastest envolving branch of industry and developing conception of the region as a subjekt which in its independent action takes care in its territorial district conformable with local groundwork and with local customs about complex development of its territory and about needs of its citizen. The purposes of this diploma work was the analysis of the above mentioned cohesion.

The amount of ammonia used for cooling stadiums is usually lower than the limits stated in annex to the Act about prevention of fatal accidents caused by dangerous chemical substances, and for this reason the stadiums aren't subject to such strict security procedures determined by the law. However, these are places where big amounts of people can gather in a certain moment, thus in case of accident and ammonia leak, the health condition of many people could be threatened, given the fact that some of them don't even realise how to behave in such a situation. In the introduction of my thesis I focused my attention on the issues of extraordinary events, dangerous substances and products, on the legislation concerning the sphere of chemical substances and protection of population and accidents associated with the spills of dangerous substances. My work also contains the characteristics and description of ammonia and computer programmes used for modelling of consequences of accidents associated with spills of dangerous chemical substances. In the practical part of my thesis I simulated an accident with ammonia leak from Winter Stadium Kotlina in Havlíčkův Brod using the programming tool TerEx and from the results that I obtained I suggested a ?emergency action plan" targeting the analysis of eventual evacuation of pupils and pedagogical staff from the neighbouring primary schools. I used interviews with headmasters of primary schools for the purposes of this analysis. Furthermore, I analysed the population's level of awareness and knowledge of the problem (people living in the area of simulated zone of danger) and pedagogical staff from the neighbouring primary schools in the issues of correct practice in case of ammonia leak from the winter stadium. A part of thesis is a leaflet warning processed and an information poster intended for the population living in Havlíčkův Brod about correct practice in case of release of hazardous chemicals.

Esta dissertação analisa o processo de construção da gestão democrática da educação na Rede Municipal de Ensino de Getúlio Vargas-RS de 1993 a 2011, seus avanços, seus limites e suas contradições, na relação com o papel do Estado. Através de análises documentais, entrevistas e observação participante, neste estudo de caso observa-se a existência por mais de 18 anos de uma trajetória de construção da gestão democrática que se opõe a modelos importados ou feitos em gabinetes, principalmente de modelos gerencialistas. Estão entre os principais instrumentos de materialização da democratização da educação os projetos político-pedagógicos, a formação continuada, o plano de carreira do magistério, o Plano Municipal de Educação, eleições diretas das equipes diretivas das escolas e a constituição de conselhos escolares. Prevaleceu a participação direta em boa parte do processo em construção, principalmente entre o segmento de professores; em contrapartida, tardou a constituição e a efetivação dos conselhos escolares e houve pouca participação dos segmentos escolares na gestão das unidades. A adesão ao Plano de Desenvolvimento da Educação/Plano de Metas/Plano de Ações Articuladas não representou interferência no processo de gestão democrática, mas foi complementar, buscando atender às maiores deficiências diagnosticadas, ocorrendo uma aproximação do governo federal junto ao município, contribuindo para o fortalecimento da gestão democrática. / This dissertation analyzes the process of making the democratic management of education in municipal schools of Getúlio Vargas-RS from 1993 to 2011, its advances, limits and contradictions in relation to the role of the State. Through documental reviews, interviews and participant observation, in this case study it is shown the existence for over 18 years of a trajectory of making the democratic management that opposes models imported or made in offices, mainly managerial models. Among the main instruments of materialization of the democratic education are the political-pedagogical projects, the continued education, the career plan of teaching, the Municipal Education Plan, direct elections for school‟s management team and the establishment of school councils. The direct participation prevailed in much of the construction process, especially among the segment of teachers; in contrast, the constitution and the execution of school councils was delayed and there was little involvement of student segments in the management of units. Joining the Plan for Educational Development/Target Plan/Joint Action Plan did not represent interference in the process of democratic management, but was complementary to answer the greatest deficiencies diagnosed, occurring to the strengthening of democratic management.

Submitted by Cássia Santos (cassia.bcufg@gmail.com) on 2016-10-14T11:42:07Z No. of bitstreams: 2 Dissertação - Wstalin Sardinha da Costa - 2016.pdf: 2867029 bytes, checksum: 0690a359ea1fe7ebe4daed6ea53c605d (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2016-10-14T11:42:07Z (GMT). No. of bitstreams: 2 Dissertação - Wstalin Sardinha da Costa - 2016.pdf: 2867029 bytes, checksum: 0690a359ea1fe7ebe4daed6ea53c605d (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2016-09-08 / The constant improvement of business services depends on its ability to analyze perceived quality’s most influential aspects for customer as well as for other business process’ parties. It is no different in higher education institutions, since its importance to society – high quality education can improve a country’s labor relations, technological capacity, production, and employment levels. This study intends to propose a service’s quality management analysis tool for academic internal stakeholders, in a higher education basis, of a Federal Education Institute. The chosen academic internal stakeholders were: Undergraduate students, Administrative staff, Teachers and Management Group. This paper analyzed the main quality assessment models - including Cameron’s (1978), SINAES, and Parasuraman Zeithaml, Berry’s (1985) - where the research’s variables and quality indicators were extracted from. Then, basing on Zeithaml, Parasuraman and Berry’s (1990) Quality’s Gap and Slack’s (1994) Opportunity Matrix models, the stakeholder’s attributes of importance and performance were compared. Thus, the results from the research presented Adequate, Improvement, and Immediate Action attributes in the Opportunity Matrix. Lastly, the research focused on the Immediate Action attributes – Accessibility for people with disabilities; Access to computer equipment, internet and Wi Fi; Life quality; Staff training; Cooperative environment; Students’ Moral; Problem solving ability; Availability of an efficient virtual system; Intermediation with the labor market; Fluidity of interdepartmental communication; Punctuality of Students; Use of talent and expertise; communication flow with the Management Group; Management plan compliance; Flexibility in assembling the curriculum – to propose an action plan based on BSC methodology that shows intervention initiatives for the Institute researched. / A melhoria contínua dos serviços prestados por uma organização depende da sua capacidade de analisar os aspectos com maior influência sobre a qualidade percebida, não só por seus clientes, mas pelas partes envolvidas no processo produtivo. Isso não é diferente em instituições de ensino superior, tamanha a importância dessas organizações para a sociedade – uma educação de qualidade é capaz de melhorar as relações de trabalho, a capacidade tecnológica, produtiva e de emprego de um país. O presente estudo tem como objetivo propor a implantação de um instrumento de análise da gestão da qualidade dos serviços prestados entre os stakeholders da comunidade acadêmica interna, em nível de graduação, de um Instituto Federal de Educação. Foram pesquisados os stakeholders Alunos de graduação, Técnicos Administrativos, Professores e Grupo Gestor. Fez-se uma análise dos principais modelos de avaliação de qualidade – entre eles o de Cameron (1978), o SINAES, e o de Parasuraman, Zeithaml e Berry (1985) – de onde se extraiu as variáveis de análise e os indicadores de qualidade analisados na pesquisa. Baseou-se, então, a análise de qualidade no modelo de lacunas de Zeithaml, Parasuraman e Berry (1990) e no modelo de matrizes de oportunidades de Slack (1994), comparando o grau de importância e o desempenho conferido a cada atributo, para cada stakeholder pesquisado. Com isso, chegou-se a uma matriz de importância que demonstrou atributos Adequados, de Melhoramento, e de Ação Imediata. Por fim, focou-se nos atributos de Ação Imediata – Acessibilidade a pessoas com deficiência; Acesso a equipamentos de informática, internet e Wi Fi; Qualidade de vida; Treinamento e capacitação; Ambiente cooperativo; Moral dos Alunos; Capacidade de solução de problemas; Disponibilidade e eficiência de sistema virtual; Intermediação com mercado de trabalho; Fluidez de comunicação interdepartamental; Pontualidade dos Alunos; Uso de talento e perícia; Fluidez de comunicação com o Grupo Gestor; Cumprimento do plano de gestão; Flexibilidade na montagem da grade curricular – para propor um plano de ação baseado na metodologia BSC com iniciativas de intervenção para o instituto pesquisado.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-05-23T17:21:34Z No. of bitstreams: 1 heliademirandagloria.pdf: 2366213 bytes, checksum: b8c3a2a3e731dec70175781b95b1534f (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2016-07-02T11:40:30Z (GMT) No. of bitstreams: 1 heliademirandagloria.pdf: 2366213 bytes, checksum: b8c3a2a3e731dec70175781b95b1534f (MD5) / Made available in DSpace on 2016-07-02T11:40:30Z (GMT). No. of bitstreams: 1 heliademirandagloria.pdf: 2366213 bytes, checksum: b8c3a2a3e731dec70175781b95b1534f (MD5) Previous issue date: 2015-07-31 / O tema da presente pesquisa está centrado em casos de intervenção na gestão pedagógica de Unidades Municipais de Educação Infantil de Belo Horizonte (UMEIs). As UMEIs são instituições escolares que educam entre 270 e 440 crianças com idade entre zero a cinco anos, com funcionamento das 7h às 17h e 30 min. A intervenção é um processo vivenciado por algumas UMEIs cuja gestão enfrentou problemas de ordem administrativa e/ou financeiras em que o gestor responsável não conseguiu cumprir com as atribuições do seu cargo. O problema da pesquisa busca explicação para uma situação educacional específica que diz respeito á gestão e se pauta na investigação dos fatores que a Secretaria Municipal de Educação apresenta como responsáveis pela necessidade de uma intervenção na gestão administrativa e pedagógica de uma UMEI. Os objetivos desta pesquisa estão focados no levantamento das ações responsáveis pelo processo de intervenção, das estratégias adotadas, capazes de colaborar com os desafios a serem enfrentados. A partir das experiências, comprovadamente exitosas desses gestores, foi elaborado um Plano de Ação capaz de auxiliar futuros gestores que porventura assumirem esse papel. O Plano de Ação (PAE) aqui presente foi dividido em dimensões necessárias para a realização da gestão, baseadas nos dilemas detectados nos dados obtidos através de entrevistas realizadas com alguns envolvidos no processo de intervenção de uma determinada Unidade Municipal de Educação Infantil. O PAE aponta estratégias que podem auxiliar o gestor interventor para que sua administração seja exitosa. / The research theme focuses on intervention of pedagogical management at Municipal Units of children’s education in the city of Belo Horizonte (UMEIs). The UMEIs schools are educational institutions that serve between 270 and 440 children aged zero to five years, operating from 7:00 am to 5:30 pm. The intervention is a process experienced by some UMEIs whose management faced administrative and / or financial problems where the manager in charge failed to comply with their duties. This research seeks explanation for a specific educational situation and is guided in the investigation from the city Department of Education that presents the need for an intervention in administrative and pedagogical management of UMEIs. The objectives of this research are focused on the survey for the responsible on the intervention process, the strategies adopted, able to collaborate with the challenges to be faced and the actions developed by the professionals that experienced an intervention process. From the experiences of these successful managers, it will be prepared an action plan that could help future managers on intervention process. The action plan was divided into necessary dimensions for the realization of management, based on the dilemmas detected on data obtained through interviews with some involved in the intervention process of a particular Municipal Unit PAE children's education shows strategies that can help the intervener manager so that his administration is successful.

The thesis will be discussing the relation between India and the European Union (EU) after the biggest enlargement. After the inevitable setting of the historic background of these two entities in the 60-ties of the 20. century, we will focus on the period almost half of the century after, where India and the EU started working on stronger relational structure. Besides the cultural and social familiarity of two mutually completely different cultures, the stress is essentially put on the political and economic aspect. Till today, strengthening of this structure is created mainly by the organization of regular meetings. The part of summits' work undoubtedly consists in the common trade between India and EU, that will also obtain the opportunity to be mentioned. That one will be supplemented with the economic and political view of the Indian bilateral trade with three selected member states, United Kingdom, France and Germany. Protectionism, nowadays still very integral to the majority of foreign commerce relations in the world, will be the last but one topic that makes at the same time the introduction to the final one, key part of my work, critical perspective on the India - EU relation.

La dermatite atopique, mieux connue sous le nom d’eczéma, est une condition chronique fréquente dont la prise en charge est souvent complexe et difficile à comprendre. Cette étude prospective vise la conception et la validation d'un guide pratique écrit ainsi qu'un questionnaire de connaissances en eczéma dans le but de combler un besoin concernant la disponibilité d'un programme d'éducation thérapeutique accessible à la population souffrant de cette maladie. Les objectifs secondaires sont d'évaluer l'impact de ces outils sur les connaissances en eczéma à court terme ainsi que l'impact du niveau de littératie en santé et des variables sociodémographiques sur ces mêmes connaissances. Un projet pilote a d’abord été conduit auprès d’onze futurs parents d'un cours prénatal de l'Université de Sherbrooke, suivi d'une phase expérimentale auprès de 107 patients âgés entre 18 et 45 ans de la clinique de dermatologie du Centre Hospitalier Universitaire de Sherbrooke (CIUSSS de l’Estrie-CHUS). Les analyses de validité et de fiabilité performées lors du projet pilote ont permis de faire les modifications nécessaires sur le guide pratique écrit ainsi que sur le questionnaire de connaissances afin de les rendre applicables à plus grande échelle. Ces outils modifiés ont par la suite été utilisés dans les études comparatives menées dans la phase expérimentale. Ces dernières ont démontré une amélioration statistiquement significative de la connaissance en eczéma à court terme par une comparaison des scores moyens au questionnaire de connaissances en pré-test et en post-test. Dans l’ensemble, aucune différence de progression de connaissance (delta entre le pré-test et le post-test) entre les différents sous-groupes de chaque variable sociodémographique n’a été démontrée de façon statistiquement significative. De plus, la courbe de progression de connaissances en pré-test et post-test est comparable entre les différents niveaux de littératie en santé. Ces derniers résultats démontrent l’absence d’impact des variables sociodémographiques étudiées ainsi que du niveau de littératie sur les outils à l’étude, ce qui supporte leur applicabilité à grande échelle. Mots clés: dermatite atopique, eczéma, éducation thérapeutique, guide pratique écrit, éducation en santé. / Atopic dermatitis, also known as eczema, is a common chronic disease for which treatments are often complex and difficult to understand. This prospective study aims to develop and validate a written action plan and a knowledge questionnaire about eczema in order to fill an existing gap in literature concerning the availability of a self-management training program that would be accessible to patients suffering from this condition. The secondary end-points aim to evaluate the impact of the written action plan as well as the impact of health literacy and other demographic variables on eczema knowledge over a short period of time. A pilot over 11 subjects was firstly conducted in a prenatal class at the University of Sherbrooke. Validity and reliability analyses were performed and allowed for alterations on the written action plan as well as the knowledge questionnaire so that they could be used on a larger scale. These modified assessment tools were then used on the 107 patients recruited at the dermatology clinic of the Centre Hospitalier Universitaire de Sherbrooke (CIUSSS de l’Estrie-CHUS) for comparative analyses. Results demonstrate a significant increase on the short-term eczema knowledge when comparing mean knowledge scores on the pre-test and post-test. On a general basis, there is no significant difference on the knowledge progression for the many demographic variables analysed (delta between pre-test and post-test mean scores). Also, knowledge progression between the different levels of health literacy is comparable. These results demonstrate a lack of impact of health literacy and other demographic variables on the studied assessment tools, which support their applicability on a larger scale. Keywords : Atopic Dermatitis, Eczema, Self-Management, Written Action Plan, Health Education.

The Green Plan, Canada's six year environmental agenda, has now guided Canadian environmental policy for over a year and a half. In that time span, a large number of environmental initiatives have been announced under the Green Plan, and an even larger number are still promised. However, not every initiative contributes equally to preventing or abating pollution. The extent to which an initiative contributes directly to an improvement in environmental quality depends on the level of coercion of the policy instrument it employs. Initiatives which involve relatively coercive policy instruments, in particular regulatory action, are more likely to achieve their goal in the immediate future than initiatives which rely largely on persuasion such as guidelines and public education. The classification of the policy instruments in the Green Plan reveals a strong preference on the part of the federal government for non-coercive over coercive instruments. Only 13 per cent of the Green Plan initiatives involve regulatory action. The majority involve increasing capacity which means that the initiatives centre around research, studies, monitoring and plan development. The Fraser River Action Plan, a Green Plan initiative announced in June 1991, reflects the same federal preference for capacity increasing instruments as the larger Green Plan. Several variables help to explain this preference: constitutional constraints, pressure from other levels of government, opposition from industry, and environmental interest group pressure. Both the events leading up to the Green Plan and the implementation of the Fraser River Action Plan, suggest that the strongest motivating factor for the choice of policy instruments is the concern to avoid blame from the interests affected by a particular initiative. In practice, this means that the federal government is reluctant to make use of its regulatory authority to impose clean-up costs on the polluting industry. It also avoids to interfere with provincial jurisdiction over natural resources. In order to avoid blame from environmental groups and the public, who demand tighter pollution controls, the government relies on symbolic actions. Symbolic actions enable the government to show its concern but postpone pollution abatement to a later date. Federal reluctance to make use of its full constitutional authority in the area of environmental policy making combined with the large budget cuts the Green Plan has seen during its relatively short period of existence, belies the federal commitment to protecting the environment. / Arts, Faculty of / Political Science, Department of / Graduate

The purpose of this study was to investigate how the social services work with honor-related violence and oppression, and how action plans are implemented into the work. Honor-related violence and oppression is a relatively new problem in Sweden and for a long time, the social services have lacked strategies for how the problem should be handled. Evaluations of the social services have shown that several municipalities in Sweden lack specific action plans against honor-related violence and oppression, as well as routines and guidelines for their work in this area. This study is based on qualitative interviews with five professional social workers from different municipalities. Through the interviews, each social worker’s view on the work of honor-related violence and oppression and the importance of the action plan have been highlighted. The results showed that the social workers described their work in a similar way but their view on the importance of an action plan differed. Based on the results of the study, our conclusion was that action plans can be a solid ground that creates a unified structure for the social services, and are therefore important in the work against honor-related violence and oppression. / Studiens syfte var att undersöka hur socialtjänsten arbetar med hedersrelaterat våld och förtryck samt hur handlingsplaner är implementerade i arbetet. Hedersrelaterat våld och förtryck är ett relativt nytt problem i Sverige och socialtjänsten har under lång tid saknat strategier för hur arbetet med problematiken ska genomföras. Utvärderingar av socialtjänstens arbete har visat att flera av landets kommuner saknar specifika handlingsplaner mot hedersrelaterat våld och förtryck samt rutiner och riktlinjer att arbeta efter. I studien har kvalitativa intervjuer genomförts med fem socialsekreterare från olika kommuner. Genom intervjuerna har socialsekreterarnas syn på arbetet med hedersrelaterat våld och förtryck och handlingsplanens betydelse belysts. Resultat visade att socialsekreterarna beskrev arbetet på liknande sätt medan synen på betydelsen av en handlingsplan skiljde sig åt. Utifrån studiens resultat blev vår slutsats att handlingsplaner kan vara en grund som skapar enhetlig struktur för socialtjänsten och därmed är viktiga i arbetet mot hedersrelaterat våld och förtryck.

The efficient competition protection is EU's crucial key objective in order to provide smooth functioning of the local competition and the internal market. Within different segments of the competition I focused on the state aid issue, which is a specific area of the EU competition law. Providing any state aid inevitably influences the market enviroment and carries a considerable risk of the competition distortion. It effects the trade between Member States as well. The main aim of this diploma thesis is not only to describe the European legislation related to state aids, but also its impact on the Czech legal system. The Community state aid rules stem from Articles 107 - 109 of the Treaty on the Functioning of the European Union and their main purpose is to prevent any selective advantages to certain market players. This thesis also focuses on reforms and modernization of the state aid control system, in particular to the State Aid Action Plan.