Indiana University-Purdue University Indianapolis (IUPUI) / Workplace incivility has been shown to have negative organizational and individual effects on people who experience this low-intensity deviant behavior. Research has recently begun to look at incivility as a form of modern discrimination that may be used to target out-groups within organizations, where out-groups are broadly defined. The first goal of the current study was to examine the impact of incivility on work-linked couples. Second, the present study sought to determine the effect that experiences of WLC incivility had on individual and organizational outcomes: burnout, job satisfaction, and turnover intentions. Finally, although the outcomes of incivility have been well-established, the antecedents of this phenomenon have been examined considerably less. Therefore, the present study sought to examine and explain the relationship between a climate for formality, gender, and WLC incivility. To accomplish these goals a snowball sampling method was used to recruit a total of 86 participants for an online survey. Hierarchal regression and bootstrapping mediation were used to analyze the data. Results showed that WLC incivility was predictive of burnout, job dissatisfaction, and turnover intentions. Furthermore, both burnout and job satisfaction were shown to mediate the relationship between WLC incivility and turnover intentions. The theoretical and practical implications of these results are discussed as well as potential areas for future research.

This diploma thesis focuses on the issue of occupational stress and burnout syndrome among psychologists and special pedagogues employed in Educational and Psychological Counselling Centers. The main objective of the thesis was to explore occupational stress and burnout in these helping professions and to identify effective coping strategies and preventive measures. The theoretical part of the thesis is divided into two main sections. The first section defines the concepts of occupational stress and burnout, describes main theoretical model related to these concepts, and examines coping strategies and prevention. The second part focuses on the profession of psychologist and special pedagogues, with a specific focus on occupational health risk typical for these helping professions. The theoretical part of the thesis is concluded with a research review of relevant international and Czech empirical studies. The empirical part of the thesis aimed to explore, via qualitative research, subjective experiences of stress and burnout among psychologists and special pedagogues employed in Educational and Psychological Counselling Centers. Relatedly, the research aimed to identify coping strategies and prevention measures. The data were obtained using semi-structured interviews with 10 participants. The...

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The research posed two questions, namely (a) how much stress, if any, is experienced by house mothers in a childrens' home, and (b) which factors cause such stress. The methodology employed is descriptive research. It covered the total population of ten house mothers in a childres' home. Measuring instruments employed were; the Heimler scale for Social Functioning, the Glazer Stress Control Life Style Questionnaire, the Stress Questionnaire, and a self-formulated questionnaire. The results are as follows: 70% reported average to high stress, but are inclined to deny stress. 30% reported normal stress levels, Possible causes of stress are the work context of the childrens' home, age, period of service, and personality. / Die studie soek antwoorde op twee vrae, naamlik (a) hoeveel sires, indien enige, beleef huismoeders in 'n kinderhuis, en (b) wat veroorsaak sulke sires? Die metode wat gebruik was, is beskrywende navorsing. Die totale populasie van tien huismoeders in die spesifieke kinderhuis is betrek. Die klein omvang maak hierdie studie nie veralgemeenbaar nie. Die volgende meetinstrumente is benut ; die Heimlerskaal vir Maatskaplike Funksionering, die "Glazer Stress Control Life Style Questionnaire'', die "Stress Questionnaire", en 'n selfgeformuleerde vraelys. Die resultate is soos volg: 70% van die huismoeders in die studie vermeld gemiddelde tot hoe mates van stres, maar is geneig om stres te ontken. Dertig persent van die respondente vermeld normale hoeveelhede stres. Moontlike oorsake van sires is aangetoon as: die werkskonteks binne die kinderhuis, ouderdom, tydperk van diens, en persoonlikheid / Social Work / M.A. (Social Work: Mental Health)

The research posed two questions, namely (a) how much stress, if any, is experienced by house mothers in a childrens' home, and (b) which factors cause such stress. The methodology employed is descriptive research. It covered the total population of ten house mothers in a childres' home. Measuring instruments employed were; the Heimler scale for Social Functioning, the Glazer Stress Control Life Style Questionnaire, the Stress Questionnaire, and a self-formulated questionnaire. The results are as follows: 70% reported average to high stress, but are inclined to deny stress. 30% reported normal stress levels, Possible causes of stress are the work context of the childrens' home, age, period of service, and personality. / Die studie soek antwoorde op twee vrae, naamlik (a) hoeveel sires, indien enige, beleef huismoeders in 'n kinderhuis, en (b) wat veroorsaak sulke sires? Die metode wat gebruik was, is beskrywende navorsing. Die totale populasie van tien huismoeders in die spesifieke kinderhuis is betrek. Die klein omvang maak hierdie studie nie veralgemeenbaar nie. Die volgende meetinstrumente is benut ; die Heimlerskaal vir Maatskaplike Funksionering, die "Glazer Stress Control Life Style Questionnaire'', die "Stress Questionnaire", en 'n selfgeformuleerde vraelys. Die resultate is soos volg: 70% van die huismoeders in die studie vermeld gemiddelde tot hoe mates van stres, maar is geneig om stres te ontken. Dertig persent van die respondente vermeld normale hoeveelhede stres. Moontlike oorsake van sires is aangetoon as: die werkskonteks binne die kinderhuis, ouderdom, tydperk van diens, en persoonlikheid / Social Work / M.A. (Social Work: Mental Health)

Text in Afrikaans / The aim of this study is to design a program that will prevent the manifestation of burnout. The focus is on mobilising the high profile adolescent with the necessary life skills in order to counter the development of burnout. The emphasis is thus on pro-active action rather than providing a therapeutical approach. Qualitative and quantitative time management strategies become the key to equip a person with the life skills to avoid burnout. Man is to a great extent the architect of his own burnout, but can with the implementation of certain strategies put into place the necessary skills to counter burnout. The study implements a qualitative research paradigm whereby the researcher acts as an ethnographer. The life stories of six high profile adolescents are ethnographically unlocked. The researcher's own auto-ethnographic story is also told. The life stories of the adolescents are told within the context of a survey of the literature on burnout. A discourse with the adolescents was maintained for more than a year in order to locate signs of burnout. If necessary, indications of burnout were countered. The results of the study have shown that the adolescents as well as the researcher have been equipped to reveal life better and to make a bold stand against the impact of burnout. / Psychology / D.Litt. et Phil.(Psychology)

The purpose of the study was to describe the support services available for nurses who care for patients with human immunodeficiency virus / acquired immune-deficiency syndrome (HIV/AIDS) in Pretoria urban pubic hospitals. Problems faced by nurses in HIV/AIDS care support preferences were also investigated. The study was conducted between March and April 2003, using a descriptive design. Respondents comprised eighty-seven (87) nurses who were conveniently selected from five (5) hospitals. Results reveal that support available is inadequate in both quality and coverage of nurses. Other significant findings are inadequate job preparation, shortage of nurses and that nurses prefer to receive support from both within and outside the hospital. It has been recommended that management should work with nurses to design support interventions that match the identified problems/needs. Nurses need to take an active role in caring for themselves and more in-service training opportunities need to be created for nurses. / Health Studies / MA (Health Studies)

This research worked toward a general aim of analysing the role of salutogenic functioning as moderator variable in coping and noncoping. A sample of forty-one community service doctors (N = 41) employed in KwaZulu-Natal hospitals was obtained. According to the literature, salutogenic properties are expected to act as generalised resistance resources. Based on this assertion, it was assumed that: degree of salutogenic functioning = degree of coping = degree of stress and burnout. The results demonstrated high levels of stress and depersonalisation burnout. Salutogenic functioning tended to be low, especially for sense of coherence. The results indicated, no significant relationship between stress/burnout and salutogenic functioning. Salutogenic functioning was unable to differentiate between copers and noncopers. These results contradicted the literature assertion that high scores on salutogenic functioning correlate with low scores on stress/burnout. It was concluded that variables other than personality moderated for the high levels of stress and burnout in the sample. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Text in German / In dieser Forschungsarbeit wird die Führung von Mitarbeitern, die eine Burnout-Entwicklung erlebten, empirisch-theologisch untersucht, um herauszufinden, ob und welche Führungsprinzipien und -maßnahmen dazu dienen, eine Burnout-Entwicklung zu verhindern oder aufzuhalten. Als Grundlagen werden der Forschungsstand zu Burnout und burnoutpräventivem Führungsverhalten dargestellt und eine biblisch-theologische Betrachtung vorgenommen. Als Schwerpunkt wurden Führungskräfte christlicher Non-Profit-Organisationen interviewt, die dem Ring Missionarischer Jugendbewegungen angehören. Dem Forschungsansatz lagen vier Hypothesen zugrunde, die überprüft werden sollten. Das Ziel der Arbeit ist es, auf Grundlage der Ergebnisse, Führungskräfte in ihrer Personalführungsaufgabe mit dem Schwerpunkt Burnout-Prävention durch Empfehlungen zu unterstützen. Die qualitative Studie will einen Beitrag dazu leisten, dass dem Belastungszustand Burnout seitens der Führungskräfte fachlich kompetente Aufmerksamkeit zukommt und eine burnoutpräventive Führungsarbeit entwickelt wird. / This research investigates aspects of leading employees who have experienced burn-out. The aims of this theoretical and empirical research are to determine whether there are leadership styles that can prevent or stop burn-out and to establish principles to accomplish this. An overview of research to date concerning burnout and preventative measures of leaders is taken as point of departure, also reflecting biblical and theological aspects of these topics. The main research focus is on interviews with leaders from non-profit-organisations that belong to the Ring Missionarischer Jugendbewegungen (a German umbrella organisation for youth mission organisations). Four hypotheses are examined. Based on the results, the research aims to offer support to leaders who have human resource responsibilities and who wish to prevent burnout in their staff. This qualitative study also aims to create appropriate and professional awareness of the topic of burnout and its prevention by leaders and to serve as a basis for the development of a burnout-preventative leadership model. / Systematic Theology & Theological Ethics / M. Th. (Theological Ethics)

The aim of the research study, Combatting the Downward Spiral: Burnout, Support Networks and Coping Strategies of TESOL Teachers at Private Language Schools in Johannesburg, South Africa was firstly to determine whether TESOL teachers working in private language schools in Johannesburg, South Africa suffered from burnout. Secondly, the aim was to discover which factors caused stress for TESOL teachers inside and outside the classroom, what support structures were available for burned out TESOL teachers and the type of coping strategies TESOL teachers used to manage burnout. Using a mixed method design which consisted of the Maslach Burnout Inventory-Educators Survey and semi-structured interviews, the findings revealed that 46% of the TESOL teachers who participated in the research study were suffering from high levels of burnout. Interviews revealed three main areas that caused stress for TESOL teachers: the job of teaching, relationships at work and organisational and TESOL-related issues. These areas were divided further into various sub-themes. Furthermore, support structures for burned out TESOL teachers were generally inadequate and although TESOL teachers attempted to manage burnout by using a variety of coping strategies, these did not seem to be effective in the long-term. / English Studies / D. Lit. et Phil. (English)