Swedish health care is currently facing problems, such as lack of financial resources, staff shortage and dissatisfaction among patients and professionals. Patients’ dissatisfaction was the point of departure for the present study, and one approach dealing with this problem was investigated. It was hypothesised that a patient-centred perspective could offer a possible solution. The aim of the study was to explore health care professionals’ and medical students’ understanding of their professional role and the patient encounter. A further goal was to determine whether these understandings could be developed by educational interventions. Students and professionals have been either interviewed or responded to a survey about their professional role and the patient encounter. Qualitative analysis was used. One group- and one individualised intervention were carried out. The participants’ understandings of their professional role were taken as the starting point for learning. The results showed that a minority of medical students and professionals in diabetes care had incorporated a patient-centred perspective. Nurses in telephone advisory services recognised the patients’ needs, but experienced conflicting demands of being both carer and gatekeeper. A non-optimal match between patients’ needs and what professionals understand as their role could cause some of the problems. Competence development could be achieved by taking the participants understanding of the professionals’ role and of the patient encounter as a starting point for reflection. The results have implications for changes in organisation and education in health care, to optimise outcomes of care. Time for reflection, mentoring and professional development is needed.

The purpose of this study is to contribute with new knowledge of  how Talent Management can be seen as a an opportunity or threat for organizational development, concerning competence, on the basis of HR. The research questions asked are: Out of wich aspects can Talent Management be seen as an opportunity or threat on the basis of HR-employees? How can it affect the work of HR? To answer these questions qualitative interviews with five employees within HR from four different companies has been executed. The essay has been investigated on the basis of an explorative aim and with a qualitative method. The empirical results has indicated common themes such as director support, HRs view of Talent Management, HRs development and shifts of generations. Talent Management can be seen as a possibility for employees within HR to work with comtemporary HR-questions and for them to secure key competence for thier companies. Talent Management can be seen as a threat against HRs own development, since their mian focus is to develop others. The support from directors and management and their influence on the work of HR and HRs oportunity to development need to be examined in a future, more extensive, study. / Syftet med denna studie är att bidra med ny kunskap gällande huruvida Talent Management kan ses som en möjlighet eller hot för organisationers utveckling, främst gällande kompetens, i ett HR-perspektiv. Forskningsfrågorna lyder: Ur vilka aspekter kan arbete med Talent Management ses som ett hot respektive en möjlighet ur en HR-anställds perspektiv? Hur kan arbetet med Talent Management påverka dem i deras dagliga arbete och yrkesroll? För att besvara forskningsfrågorna har semistrukturerade intervjuer utförts med fem personer från fyra företag. Uppsatsen har ett explorativt syfte och skrivs med en kvalitativ metod. De empiriska resultaten visar på gemensamma teman som chefstöd, HRs syn på Talent Management, HRs utvekling och generationsskiften. Talent Management kan ses som en möjlighet för HR-anställda då de får chans att arbeta med aktuella HR-frågor och att de genom detta arbete kan säkra samt utveckla nyckelpersoner. Talent Management kan ses som ett hot då HR-anställdas egen utveckling hamnar i skymundan då de i första hand arbetar med andras utveckling. Chefers och ledningsgruppers stöd och påverkan på HR-anställdas arbete. HRs möjligheter till utveckling är något som bör undersökas i en mer utförlig undersökning.

I dagens kunskapsekonomi är medarbetarnas kompetenser och kunskaper viktiga konkurrensfaktorer för kunskapsföretagen. I och med detta har konkurrensen om medarbetarna ökat och det ligger i företagens intresse att behålla sina medarbetare. I detta sammanhang har begreppet Talent Management fått en viktig betydelse. Många tidigare Talent Management-studier har utgått från ett ledningsperspektiv, denna studie utgår dock både från ett lednings-och medarbetarperspektiv. Syftet med studien har varit att undersöka de Talent Management- strategier som ett stort teknik- och konsultföretag använder sig av för att behålla och utveckla sina medarbetare. Vi har vidare syftat till att undersöka huruvida dessa strategier tillgodoser de faktorer som medarbetarna finner motiverande i valet att arbeta kvar på företaget. För att besvara syftet och våra forskningsfrågor har vi genomfört sju kvalitativa intervjuer med medarbetare från olika divisioner på ett teknik- och konsultföretag i Sverige. I vår analys av den insamlade empirin kopplar vi sedan vårt resultat till de aktuella strategierna som behandlas i vår teoretiska referensram. I det resultat vi fått framkommer att företaget bland annat använder sig av strategier som sociala aktiviteter, förmånsprogram, medarbetarsamtal samt utbildningar för att behålla och utveckla sina medarbetare. Vårt resultat visar även att de faktorer som motiverar medarbetarna att arbeta kvar på företaget är: meningsfullt arbete, utvecklingsmöjligheter och sociala faktorer. / In today’s knowledge based economy, the employees’ competencies and knowledge are important competitive factors for knowledge based companies. Due to this, the competition between employers for employees has increased, and it lies in the companies interest to keep key employees. In this context, the notion of Talent Management has become increasingly important. Many previous Talent Management studies have had a management perspective. This study is based on both a management perspective as well as an employee perspective. The purpose of the study has been to examine the Talent Management strategies that a large technology and consultancy company uses in order to keep and develop its employees. Furthermore, we have aimed to examine whether these strategies satisfy the factors that the employees deem motivational in their choice to remain within the company. In order to achieve the purpose and our research questions, we have performed seven qualitative interviews with employees from different divisions at a technology and consultancy company in Sweden. In our analysis of the gathered information, we relate our results to relevant strategies in our theoretical frame of reference. Our findings indicate that the company uses strategies such as social activities, benefit programs, performance reviews and education to keep and develop its employees. Our findings also indicate that the factors that motivate the employees to stay within the company are: meaningful work, development opportunities and social factors.

No description available.

In einer quasiexperimentellen Längsschnittstudie mit 380 Lehramtsstudierenden wurde das Interventionsprogramm „Gestärkt für den Lehrerberuf“, welches Elemente eines Self-Assessments der berufsrelevanten Kompetenzen mit konkreten Beratungsmöglichkeiten und einem Zieleffektivitätstraining (Dargel, 2006) zur Entwicklung individueller berufsbezogener Kompetenzen verbindet, auf seine Wirksamkeit (Reflexionskompetenz, Lehrerselbstwirksamkeit, berufsbezogene Kompetenzen, Beanspruchungserleben, Widerstandsfähigkeit) und den Wirkungsprozess (Zielbindung, Zielrealisierbarkeit, Zieleffektivität) hin überprüft. In dem Prä-Post-Follow-up-Test-Vergleichsgruppen-Design wurden eine Interventionsgruppe, deren Treatment auf dem Stärkenansatz basiert (1), eine defizitorientierte Interventionsgruppe (2), sowie eine kombinierte Interventionsgruppe, bei der der Stärkenansatz durch den Defizitansatz ergänzt wird (3), einer unbehandelten Kontrollgruppe sowie einer alternativ behandelten Kontrollgruppe, die ausschließlich in ihren sozial-kommunikativer Kompetenzen geschult wurde, gegenübergestellt. Es gelang zum Post- und Follow-up-Test, sowohl die individuellen beruflichen Kompetenzen als auch die Reflexionskompetenz von Teilnehmern der Interventionsgruppen im Vergleich zur unbehandelten Kontrollgruppe zu fördern. Die Teilnehmer der kombinierten Intervention profitierten im Vergleich zu den Teilnehmern der anderen beiden Interventionsgruppen stärker im Bereich Lehrerselbstwirksamkeit, Widerstandsfähigkeit und Zieleffektivität. Gegenüber der alternativen Kontrollgruppe zeigten sie ebenfalls einen stärkeren Zuwachs in der Entwicklung ihrer berufsrelevanten Kompetenzen und in ihrer Widerstandsfähigkeit. Die Studie liefert erste Hinweise darauf, dass ein Ansatz, welcher Stärkenfokussierung und Defizitorientierung integriert, besonders effektiv wirkt. / In a sample of 380 student teachers this longitudinal study examined the effectiveness of a strengths-based intervention program that combined elements from a self-assessment of work related competencies with peer-coaching and a goal effectiveness training (Dargel, 2006). The intervention intended to improve work related competencies, reflectivity, teacher self-efficacy, strategies to cope with occupational stress, hardiness and the process of competence development (goal commitment, goal planning, goal accomplishment). The participants were assigned to three treatment conditions: (1) focus on their individual work related strengths, (2) focus on work related weaknesses or (3) integration of strengths and weaknesses and compared to a no-treatment control group and an alternative control group that focused on developing social-communicative competencies. Both at posttest and at follow-up-test the students in the three intervention conditions outperformed control students in measures of reflexivity and work related competencies. Relative to students, who focused on strengths or weaknesses only, students in the combined intervention were better able to maintain training induced teacher self-efficacy, hardiness and goal attainment. Compared to the alternative control group they showed a greater increase of work related competencies and hardiness. The study provides preliminary results that a combined treatment that integrated the training of work related strengths and weaknesses is more effective than a training that focuses either on strengths or relative weaknesses.

O objetivo deste estudo foi propor uma arquitetura de fornecimento de suprimentos capaz de garantir uma ICN Indústria de Construção Naval eficaz como um todo e eficiente no Brasil. O estudo parte da identificação e exame dos fatores condicionantes para a estruturação de uma rede de suprimentos, considerando que os recursos disponíveis na indústria podem favorecer a competitividade do todo e a natureza dessa indústria: em fase de reorganização de suas atividades e mobilizada pela entrega de projetos sob encomenda as embarcações. A proposição do framework teórico-conceitual para a estruturação da rede de suprimentos na ICN, com base em princípios colaborativos, parte de um diagnóstico geral da ICN no Brasil, caracterizando a rede de navipeças, realizado por meio de uma pesquisa do tipo survey. Com o resultado das análises, formam-se estratégias para a implantação deste modelo na rede analisada. Para tanto, consideram-se os fatores limitantes e incentivadores do seu processo de estruturação, gerando parâmetros de referência, que podem servir de base à consolidação de uma teoria sucinta sobre a gestão de relacionamentos na cadeia de suprimentos da ICN, ou até sobre o conceito de Supply Chain Management aplicado a indústrias dessa natureza. Espera-se, também, que se proporcione opção de estratégia para as empresas deste setor. / The objective of this study was the consideration of a supply network capable of guaranteeing efficiency within the Brazilian Shipbuilding Industry (ICN Indústria de Construção Naval). The study was conducted under the identification and examination of the conditional factors of the structuring of a supply network, constantly considering that the available resources of the industry can promote the competitiveness of the whole, and the nature of this industry: in phases of reorganizing its activities and mobilized by (the) its made-to-order nature. The proposal of the theoretical-conceptual framework of the supply network structure of the Shipbuilding Industry was conceived on the basis of collaborative principles, initially beginning with a general diagnosis of the industry in Brazil, and then moving into the characterization of the component suppliers by methods of conducted surveys. The analyses pointed to the formulation of strategies for the implementation of this model within the analyzed network. Finally, the strengths and weaknesses of its structuring process were pointed in order to generate references for the consolidation of a plain theory for the relationship management among a network in the Shipbuilding Industry or on the concept of applied Supply Chain Management to this nature of industries, serving as strategical options for the companies of this sector.

Este estudo se propôs a analisar a relação entre grupos de eventos de aprendizagem e desenvolvimento de competência. Buscou-se compreender quais deles eram considerados mais relevantes para o desenvolvimento de diferentes competências do indivíduo no trabalho. Na revisão bibliográfica, quatro grupos de eventos de aprendizagem emergiram: Aprendizagem Conceitual, Aprendizagem Provocada, Aprendizagem Experiencial e Aprendizagem Experiencial Induzida. Estes grupos foram confrontados com quatro tipos de competências que foram selecionados a partir da análise de 28 tipologias: Social, Funcional, Cognitiva e Metacompetência. A pesquisa quantitativa contou com a análise de 223 respondentes válidos. A amostra foi composta por ex-alunos da FEA-USP dos cursos de administração, economia e contabilidade. Foram aplicados testes de análise de variância para avaliar as hipóteses e testes de análise de correspondência para o aprofundamento da análise. Os resultados evidenciaram a importância dos grupos de eventos de aprendizagem informal, sobretudo o de Aprendizagem Experiencial para o desenvolvimento das quatro competências avaliadas. Os grupos de eventos de aprendizagem formal desenvolvem menos todas as competências e são ainda menos relevantes para o desenvolvimento da Competência Social e da Competência Funcional, em especial para a primeira citada. Além disso, no aprofundamento da análise, 24 eventos tiveram a frequência analisada e foram confrontados com 11 variáveis de perfis. Dos 264 testes Qui-quadrado realizados, 35 deles apresentaram significância estatística, dos quais foi possível analisar a relação entre as categorias em 34 mapas perceptuais gerados pela análise de correspondência. / This study aims to analyze the relationship between groups of learning events and competence development. It tries to understand which of them were considered the most relevant for the development of different individual competences in the professional field. In the bibliography review, four groups of learning events were found: Conceptual Learning, Experiential Learning, Caused Learning and Experiential Induced Learning. These groups were confronted with four types of competence that were selected after an analysis of 28 typologies: Social, Functional, Cognitive and Metacompetence. The quantitative study had the participation of 223 valid respondents. The sample was composed by FEA-USPs alumni of the following areas - Management, Economics and Accountancy. After, One-way ANOVA tests were done to verify the hypothesis, as well ANACOR tests were run to make a profound study. The results emphasize the importance of the groups of informal learning events, mainly on the Experiential Learning. The groups of formal learning events have a lower development of all competences and they are still less relevant to the development of the Social Competence and the Functional Competence, especially for the first one quoted. Furthermore, in a deeper study, 24 learning events had their frequencies analyzed and they were compared with 11 profile variables. 264 Chi-square tests were done and 35 of them presented statistical significance. On the end, it was possible to analyze the relationship among categories on 34 perceptual maps produced by ANACOR tests.

Este estudo se propôs a analisar a relação entre grupos de eventos de aprendizagem e desenvolvimento de competência. Buscou-se compreender quais deles eram considerados mais relevantes para o desenvolvimento de diferentes competências do indivíduo no trabalho. Na revisão bibliográfica, quatro grupos de eventos de aprendizagem emergiram: Aprendizagem Conceitual, Aprendizagem Provocada, Aprendizagem Experiencial e Aprendizagem Experiencial Induzida. Estes grupos foram confrontados com quatro tipos de competências que foram selecionados a partir da análise de 28 tipologias: Social, Funcional, Cognitiva e Metacompetência. A pesquisa quantitativa contou com a análise de 223 respondentes válidos. A amostra foi composta por ex-alunos da FEA-USP dos cursos de administração, economia e contabilidade. Foram aplicados testes de análise de variância para avaliar as hipóteses e testes de análise de correspondência para o aprofundamento da análise. Os resultados evidenciaram a importância dos grupos de eventos de aprendizagem informal, sobretudo o de Aprendizagem Experiencial para o desenvolvimento das quatro competências avaliadas. Os grupos de eventos de aprendizagem formal desenvolvem menos todas as competências e são ainda menos relevantes para o desenvolvimento da Competência Social e da Competência Funcional, em especial para a primeira citada. Além disso, no aprofundamento da análise, 24 eventos tiveram a frequência analisada e foram confrontados com 11 variáveis de perfis. Dos 264 testes Qui-quadrado realizados, 35 deles apresentaram significância estatística, dos quais foi possível analisar a relação entre as categorias em 34 mapas perceptuais gerados pela análise de correspondência. / This study aims to analyze the relationship between groups of learning events and competence development. It tries to understand which of them were considered the most relevant for the development of different individual competences in the professional field. In the bibliography review, four groups of learning events were found: Conceptual Learning, Experiential Learning, Caused Learning and Experiential Induced Learning. These groups were confronted with four types of competence that were selected after an analysis of 28 typologies: Social, Functional, Cognitive and Metacompetence. The quantitative study had the participation of 223 valid respondents. The sample was composed by FEA-USPs alumni of the following areas - Management, Economics and Accountancy. After, One-way ANOVA tests were done to verify the hypothesis, as well ANACOR tests were run to make a profound study. The results emphasize the importance of the groups of informal learning events, mainly on the Experiential Learning. The groups of formal learning events have a lower development of all competences and they are still less relevant to the development of the Social Competence and the Functional Competence, especially for the first one quoted. Furthermore, in a deeper study, 24 learning events had their frequencies analyzed and they were compared with 11 profile variables. 264 Chi-square tests were done and 35 of them presented statistical significance. On the end, it was possible to analyze the relationship among categories on 34 perceptual maps produced by ANACOR tests.

The dissertation focuses on specifying a broader theoretical background for the implementation of leadership concepts in human resources management and on empirical identification and description of approaches that enable HR managers to recognize and develop desirable personality characteristics of a successful leader. In the surveyed area, a preliminary research was conducted on a sample of 22 HR managers. Subsequent primary research was carried out by combining a qualitative and quantitative research approach. A qualitative survey was conducted among 75 leaders, a quantitative survey was conducted on a sample of 75 leaders and 128 followers, from medium-sized industrial enterprises on the territory of South-Moravian region, in the period 3-6/2018 via a modified GLOBE questionnaire. Qualitative data were processed by content analysis. The processing of quantitative data through factor analysis has made it possible to identify the factors whose components support the success of the leader. Through the testing of statistical hypotheses, the dependence of the perceived behaviour of the leader on the satisfaction of his followers was verified. The main scientific goal is to propose a model for the development of leaders in industrial enterprises using the methods used in the concept of HRM. In order to achieve this goal, the desired concept of leadership in industrial enterprises established in the Czech Republic was identified. Based on the analysed facts, important components of the leader's personality and desirable styles of leadership of medium-sized industrial companies were identified. Team-oriented leadership style, formal style and charismatic leadership style are most desirable. Behaviour that has confirmed a positive impact on year-on-year satisfaction of subordinates is a stimulating, team-oriented, leader is an effective negotiator, dynamic, perfectionist, enthusiast, integrating, coordinator and to some extent also bureaucratic. The followers mention that their leader should be trustworthy, fair, team-oriented, diplomatic, and cooperative. Contrary to the current situation, the followers would especially welcome if the leadership behaviour was more team oriented. The grouping of the statistically significant components of the leader's personality enabled the creation of individual competence areas, whose description defined the personality profile of the leader of a medium-sized industrial company. At the same time, human resource management methods, which can influence and develop the competences defined in this area have been identified. The contribution of the dissertation consists mainly in the identification of individual components of competencies that can be developed through human resources management tools and thus develop the personality and leadership style of the middle-sized industrial company leader. The benefits of the proposed model can also be seen in terms of its use in identifying whether the leader's personality profile is in line with the expectations of his followers and in line with the leadership style, that is identified as appropriate in a medium-sized industrial environment.

This study is interesting because it highlights an imminent problem for the labor market and how Folkuniversitetets mission Support and Matching can prepare for the future labor market. The study was conducted on Folkuniversitetets assignment Support and Matching (in short STOM) in the regions of Stockholm and Sörmland. The purpose of the study was to provide suggestions on supporting processes and practical tools for the staff of STOM in handling applicants to Folkuniversitetet. To achive the purpose, the purpose has been divided into the following questions: - What processes are applicable to STOM? - What skills are needed for staff in the future? - How to create awareness amon applicants? In order to answer there questions, a number of semi-structured interviews have been conducted, both with supervisors at Folkuniversitetet but also from other actors who have insight into the labor market. The analysis also showed the results through a cause-effect diagram with "five why" as basis, a tree diagram and SMARTa target were used. The results show that a change is taking place in the labor market due to the reform of Employment Services and due to hand over the assignment to Support and Matching to external actors. The handover of Support and Matching will end up with actors outside the Employment Service. The analysis showed that open data is the future of the labor market, the skills needed for it are in open data management and AI and can be aquired through external training. Furthermore, the analysis also showed that Folkuniversitetet can use the strategy "pull" and its strong brand in social media and news sites to increase knowledge about Support and Matching. / Den här studien är intressant eftersom den belyser ett stundande problem för arbetsmarknaden och hur Folkuniversitetets uppdrag Stöd och Matchning kan förbereda sig för framtidens arbetsmarknad.    Studien har genomförts på Folkuniversitetets uppdrag Stöd och Matchning (förkortas STOM) i regionerna Stockholm och Sörmland. Bakgrunden till studien är att Arbetsförmedlingen genomför en reform som kommer resultera i att externa aktörer kommer behöva identifiera och attrahera sitt eget klientel. Det är en ny framtida arbetsmarknad som lutar mer och mer åt digitalisering. Syftet med studien är därmed att lämna förslag på stödjande processer och praktiska verktyg för personalen för STOM i hantering av sökande till Folkuniversitetet. För att nå syftet har syftet delats upp i följande frågor: -       Vilka processer är tillämpliga för digitalisering av STOM? -       Vilka kompetenser behövs det för personalen i framtiden? -       Hur ska man skapa kännedom hos sökande?  För att kunna besvara dessa frågor har ett antal semi-strukturerade intervjuer gjorts, både med handledare på Folkuniversitetet men även från andra aktörer som har inblick i arbetsmarknaden. Analysen visade att Folkuniversitetet har en förändring framför sig som bygger på öppen data, kompetens behövs för att börja arbeta mot öppen datahantering. Resultaten redovisas genom en egentolkad orsaks-verkan-diagram med ”fem varför” som grund, vidare användes även ett träddiagram och SMARTa-mål.  Analysen visade även att öppen data är framtiden för arbetsmarknaden, den kompetens som behövs inom öppen datahantering och AI kan införskaffas genom extern utbildning. Vidare visade analysen även att Folkuniversitetet kan använda sig av strategin ”pull” och sitt starka varumärke i sociala medier och nyhetssidor för att öka kännedomen om Stöd och Matchning.