The thesis deals with the career management from the perspective of the organization. The theoretical part concerns the definition and explication of the terminology (basic terms), approaches and methods in the process of the career management. The separate chapter is dedicated to the current issue of talent management and also to the interpretation of the research of career counseling in the workplace, which compares the approaches of employers to the career management of their employees in 25 states of the European Union. The incorporation of the domain of career management to the set of other HR activities in the organization makes also part of this thesis. The practical part of thesis describes the concrete example of work with prospective employees of the organization, i.e. the presentation of implementation of the development program for talented and key employees. The conclusion of the thesis comprises the evaluation of the effectiveness of the program, including the recommendations for its potential continuation in the future.

I läroplanen framgår att rektor har ett särskilt ansvar för att lärare ska få den kompetensutveckling som krävs för att de ska kunna utföra sitt uppdrag på ett professionellt sätt. Detta får givetvis konsekvenser för rektors arbete. Syftet med studien är att studera rektors föreställningar och strategier gällande lärares kompetensutveckling. Frågeställningarna berör de föreställningar som framträder när rektorer beskriver lärares kompetensutveckling och vilka strategier har rektor för att verkställa lärares kompetensutveckling? Diskursanalys har använts som teoretisk och metodologisk utgångspunkt. Sex intervjuer av rektorer i grundskolan har genomförts vilket också varit en totalundersökning för en kommunal huvudman. Resultatet visar att rektors föreställningar centreras kring att utveckla undervisningen i klassrummet, skolans kultur och kollegialt lärande.  För att få till en skolkultur som tar sig an kollegialt lärande behöver rektor använda sig av strategier exempelvis genom att lobba för att motivera lärarna till aktuell kompetensutveckling, men också genom att modellera och leva som man lär. Studien visar en tendens till att rektorer placerar lärares kompetensutveckling inom skolutvecklingsdiskursen. Detta får följder som att rektor behöver få till en skolkultur som möjliggör kollegialt lärande för skolutveckling. / The curriculum in Sweden states that the principal has a special responsibility for ensuring that teachers receive the competence development required for them to be able to carry out their assignment in a professional manner. This of course has consequences for the principal’s work. The purpose of the study is to study the principal's conceptions and strategies regarding teacher competence development. The questions are which perceptions emerge when principals describe teachers' competence development and which strategies does the principal have to implement teacher competence development? Discourse analysis has been used as a theoretical and methodological framework. Six interviews of principals in compulsory school have been conducted, which has also been a total survey for a municipality. The result shows that the principal's conceptions are centred on developing the teaching in the classroom, the school's culture and professional learning. In order to get a school culture that takes on collegial collaboration, the principal needs to use strategies, for example by lobbying to motivate the teachers to upcoming competence development, but also by modelling and practice what is preached. The study suggests that principals recognize teacher competence development as part of a school development discourse. Consequently, a school culture allowing professional learning, needs to be established.

Made available in DSpace on 2016-04-27T14:31:58Z (GMT). No. of bitstreams: 1 LUIS CARLOS.pdf: 1398463 bytes, checksum: c9631450d9bcd88cdf096e06a1c397ed (MD5) Previous issue date: 2007-05-23 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The aim of this thesis is to observe the possibilities and advantages of the use of management software in the curriculum of an undergraduate Administration course. Having this objective in mind, an experiment was developed in the form of research-action at the UEG State University of Goiás at the Unit in Santa Helena in Goiás in the Agro-business management course. This work used integrated management software, called ERP Enterprise Resources Planning- to simulate real operational activities of a company and analyzed the way software of integrated management could contribute to training managers, facilitating disciplinary integration and the theory-practice relationship. This research arose from the need to review the concept and the curricular structure of this course regarding the presented critics by the responsible authors and stated by the researcher, with the purpose of meeting the needs of today s market. The present model of training managers in this course, seen by undergraduate students, company organizations and institutions such as the CFA - Federal Counsel of Management has shown signs of exhaustion and weaknesses that must be overcome, mainly due to the conceptions of practiced curriculums which are traditionally focused on isolated subjects, excessively theoretical content and without any relation to practice, where the culture of memorization is still present. In an attempt to overcome these difficulties, the present work analyzed the results of an experiment that developed a methodology emphasizing a problem solution, looking at the highly used resources of technology in companies which apply developed concepts to various subjects in an integrated way and which mean something for students. The work showed that the methodology was suitable for the established purpose in this study and the students manifestations indicate the broadening of knowledge, development of abilities and wide acceptance of the methodology used. The research suggests changes in the curriculum and in the educational projects of administration courses, as well as continuous education for lecturers of these courses. The aim is to develop students competence before too much inefficient information is accumulated / O objetivo central da tese consistiu em verificar as possibilidades e as vantagens da utilização de softwares de gestão no currículo de curso de graduação de Administração. Para tanto, foi desenvolvido um experimento, na forma de pesquisa-ação, na UEG Universidade Estadual de Goiás, na Unidade de Santa Helena de Goiás, no Curso de Administração em Agronegócios. Essa pesquisa utilizou um software de gestão integrada, denominado ERP Enterprise Resources Planning, na simulação das atividades operacionais reais de uma empresa, e analisou as contribuições que um software de gestão empresarial pode trazer, na formação de administradores, possibilitando a integração disciplinar e a relação teoria-prática A justificativa para a pesquisa encontra-se na necessidade de rever a concepção e a estrutura curricular desse curso frente às críticas apresentadas pelos autores e constatadas pelo pesquisador, no sentido de torná-lo mais coerente com as necessidades do mercado atual. O modelo de formação dos administradores, hoje utilizado, visto pelos próprios egressos dos cursos de Administração, pelas organizações empresariais e por instituições como o CFA - Conselho Federal de Administração, tem mostrado sinais de esgotamento e fragilidades que precisam ser superadas, em grande parte conseqüentes da concepção dos currículos praticados, centrados tradicionalmente em disciplinas isoladas, de conteúdo excessivamente teórico e sem relação com a prática, nas quais prevalece a cultura da memorização. Buscando superar essas dificuldades, a pesquisa analisou os resultados de um experimento desenvolvido uma metodologia com ênfase na resolução de problemas, valendo-se dos recursos da tecnologia bastante utilizados nas empresas e que permitem a aplicação de conceitos desenvolvidos nas diferentes disciplinas, de forma integrada e com significado para os alunos. O estudo revelou que a metodologia utilizada foi adequada para os propósitos estabelecidos na pesquisa e as manifestações dos alunos indicam sua plena aceitação, ampliação de conhecimentos e desenvolvimento de habilidades. A pesquisa sugere mudanças no currículo e nos Projetos Pedagógicos dos cursos de Administração, e formação continuada de seus docentes, visando a atualização pedagógica, atentando para o desenvolvimento de competências dos alunos antes que com o acúmulo de informações desarticuladas

<p><strong>Syfte:</strong> Att studera hur relationen mellan arbetsgivaren och den enskilde arbetstagaren påverkar offentlig verksamhets möjlighet att attrahera, rekrytera samt behålla nyckelkompetens inom organisationen.</p><p> </p><p><strong>Metod</strong>: Studien har utgått från en kvalitativ datainsamlingsmetod genom intervjuer med respondenter ur Landstinget Gävleborg. Materialet från de genomförda intervjuerna har därefter sammanförts och ställts mot olika sekundära informationskällor, vidare har respondenternas svar analyserats med tillämplig litteratur för att därefter utmynna i våra slutsatser.</p><p><strong> </strong></p><p><strong>Resultat & slutsats: </strong>Verksamheten är idag allt för fokuserad på mätning av nyckeltal för att se vad som produceras per skattekrona, och ser inte vilken påverkan som ett ineffektivt kompetensförsörjningssystem av nyckelkompetenser har. Ett vidgat synsätt och omhändertagande av kompetensförsörjningen i allmänhet och kompetensutvecklingen i synnerhet gör att dessa kostnader kommer att betala sig, inkompetensen kostar mer i flera perspektiv.</p><p><strong> </strong></p><p><strong>Förslag till fortsatt forskning:</strong> Framtida studier skulle kunna inrikta sig mot att studera hur kompetensförsörjningssystemet ser ut i dag och hur en tänkbar utveckling kan se ut. Den högsta ledningen lägger stort fokus och ansvar på "chefen". Vilken chefs- och ledarskapsutveckling bedrivs idag, vilka brister finns och vad skulle kunna göras för att utveckla den. Vilka kompetensåtgärder genomförs till vilken kostnad och hur påverkar det verksamhetens möjlighet till resurseffektiv verksamhet.</p><p> </p><p><strong>Uppsatsens bidrag: </strong>En lyckad och väl fungerande kompetensförsörjning av nyckel-kompetenser kräver ett engagemang från högsta ledningen, som genomsyrar hela organisationen. Arbetsgivarens roll samt hur organisationen är uppbyggnad är en viktig del i om företaget ska ha en framgångsrik och effektiv kompetensförsörjning eller inte. Kom-petensförsörjning omfattar alla påverkansfaktorer och därför kan delområden inte behandlas var för sig utan måste ingå i en helhet, en kompetensförsörjningsprocess.</p> / <p><strong>Aim:</strong> To study how the relation between the employer and the employee influence public sectors possibility to attract, recruit and keep key competence within the organisation.</p><p> </p><p><strong>Method:</strong> The study is founded on a qualitative method for collection of data through interviews with personnel attached to "Landstinget Gävleborg"[1]. The material gathered during the interviews has then been brought together and compared with different secondary sources, further on the respondents replies has been analyzed in comparison to applicable literature and thereafter derive our conclusions.</p><p> </p><p><strong>Result & Conclusions:</strong> The activity today is all too focused on business ratio and to see what is produced for received tax revenues, and don´t reflect on which implications a ineffective system for developing key competences have. A broader perspective and caring for developing competences in general and key competences in particular will make invest-ments worth while, incompetence are more costly in a variety of perspectives.</p><p> </p><p><strong>Suggestions for future research:</strong> Future studies could e.g. look further into how a conceivable development of the exciting system for development of competences could look like in the future. Top management have a large focus on and give the director vast responsibility. What director- and leadership development is conducted and what flaws can be seen, and what could be done to eliminate these flaws and develop the system concerning key competences. What measures regarding competences is conducted and to what cost, and how does this inflict on the organisations opportunity to perform a resource effective activity.</p><p> </p><p><strong>Contribution of the thesis:</strong> A successful and well functioning competence development of key competences demands a commitment from the top management which permeate the entire organisation. The directors´ role and how the organisation is structured are important parts if the organisation shall have a successful and efficient competence supply, or not. Supplying competence to an organisation includes all factors that have influence on the process, so for that reason can single areas or matters not be managed separately but be part in a solution as a whole, in a competence supplying process.</p><p>[1] County council, politically elected body representing a number of municipalities regarding issues concerning e.g. health- and medical service, education and social care.</p>

Syfte: Att studera hur relationen mellan arbetsgivaren och den enskilde arbetstagaren påverkar offentlig verksamhets möjlighet att attrahera, rekrytera samt behålla nyckelkompetens inom organisationen.   Metod: Studien har utgått från en kvalitativ datainsamlingsmetod genom intervjuer med respondenter ur Landstinget Gävleborg. Materialet från de genomförda intervjuerna har därefter sammanförts och ställts mot olika sekundära informationskällor, vidare har respondenternas svar analyserats med tillämplig litteratur för att därefter utmynna i våra slutsatser.   Resultat &amp; slutsats: Verksamheten är idag allt för fokuserad på mätning av nyckeltal för att se vad som produceras per skattekrona, och ser inte vilken påverkan som ett ineffektivt kompetensförsörjningssystem av nyckelkompetenser har. Ett vidgat synsätt och omhändertagande av kompetensförsörjningen i allmänhet och kompetensutvecklingen i synnerhet gör att dessa kostnader kommer att betala sig, inkompetensen kostar mer i flera perspektiv.   Förslag till fortsatt forskning: Framtida studier skulle kunna inrikta sig mot att studera hur kompetensförsörjningssystemet ser ut i dag och hur en tänkbar utveckling kan se ut. Den högsta ledningen lägger stort fokus och ansvar på "chefen". Vilken chefs- och ledarskapsutveckling bedrivs idag, vilka brister finns och vad skulle kunna göras för att utveckla den. Vilka kompetensåtgärder genomförs till vilken kostnad och hur påverkar det verksamhetens möjlighet till resurseffektiv verksamhet.   Uppsatsens bidrag: En lyckad och väl fungerande kompetensförsörjning av nyckel-kompetenser kräver ett engagemang från högsta ledningen, som genomsyrar hela organisationen. Arbetsgivarens roll samt hur organisationen är uppbyggnad är en viktig del i om företaget ska ha en framgångsrik och effektiv kompetensförsörjning eller inte. Kom-petensförsörjning omfattar alla påverkansfaktorer och därför kan delområden inte behandlas var för sig utan måste ingå i en helhet, en kompetensförsörjningsprocess. / Aim: To study how the relation between the employer and the employee influence public sectors possibility to attract, recruit and keep key competence within the organisation.   Method: The study is founded on a qualitative method for collection of data through interviews with personnel attached to "Landstinget Gävleborg"[1]. The material gathered during the interviews has then been brought together and compared with different secondary sources, further on the respondents replies has been analyzed in comparison to applicable literature and thereafter derive our conclusions.   Result &amp; Conclusions: The activity today is all too focused on business ratio and to see what is produced for received tax revenues, and don´t reflect on which implications a ineffective system for developing key competences have. A broader perspective and caring for developing competences in general and key competences in particular will make invest-ments worth while, incompetence are more costly in a variety of perspectives.   Suggestions for future research: Future studies could e.g. look further into how a conceivable development of the exciting system for development of competences could look like in the future. Top management have a large focus on and give the director vast responsibility. What director- and leadership development is conducted and what flaws can be seen, and what could be done to eliminate these flaws and develop the system concerning key competences. What measures regarding competences is conducted and to what cost, and how does this inflict on the organisations opportunity to perform a resource effective activity.   Contribution of the thesis: A successful and well functioning competence development of key competences demands a commitment from the top management which permeate the entire organisation. The directors´ role and how the organisation is structured are important parts if the organisation shall have a successful and efficient competence supply, or not. Supplying competence to an organisation includes all factors that have influence on the process, so for that reason can single areas or matters not be managed separately but be part in a solution as a whole, in a competence supplying process. [1] County council, politically elected body representing a number of municipalities regarding issues concerning e.g. health- and medical service, education and social care.

Dans un contexte de mondialisation, les frontières géographiques et politiques se font de plus en plus diffuses et donnent lieu à un mélange des cultures tant au niveau local qu'international. Ce pluralisme culturel observé dans la population se transpose dans les milieux de soins, amenant son lot d'enjeux et de défis pour la pratique et la formation infirmière. Le développement de la compétence culturelle chez les professionnels de la santé est considéré comme l'une des solutions favorisant la qualité et l'équité dans les soins en contexte de diversité culturelle. La compétence culturelle fait l'objet de nombreux articles scientifiques en sciences infirmières, mais bon nombre d'entre eux sont issus d'une perspective essentialiste. À notre connaissance, aucune étude ne permet de représenter la trajectoire de développement de cette compétence sur un continuum intégrant des apprentissages réalisés à la fois chez des étudiantes et des infirmières selon une perspective constructiviste. Cette étude vise donc à formuler une proposition théorique constructiviste du développement de la compétence culturelle infirmière. L'approche de théorisation ancrée de Corbin et Strauss (2008) a permis de documenter le processus de développement de la compétence culturelle chez des infirmières et des étudiantes dans un Centre de santé et de services sociaux desservant une population qui présente une grande diversité culturelle. Une stratégie d'échantillonnage intentionnel a permis de recruter des infirmières identifiées par leurs pairs comme étant expertes du domaine des soins en contexte de diversité culturelle, des infirmières se disant intéressées par une pratique culturellement compétente et des étudiantes en dernière année d'un programme de baccalauréat en sciences infirmières. Un total de 24 participantes, dont 13 infirmières et 11 étudiantes ont pris part à cette étude. Un questionnaire sociodémographique, des périodes d'observation participante et des entrevues semi-structurées ont servi d'outils de collecte des données. La catégorie centrale « apprendre à réunir les différentes réalités afin d'offrir des soins efficaces en contexte de diversité culturelle » a été construite à partir d'une analyse inductive des données. Cette catégorie centrale se divise en trois sous-catégories : « construire la relation avec l'autre », « sortir du cadre habituel de pratique » et « réinventer sa pratique dans l'action ». La proposition théorique formulée présente l'évolution concomitante de ces trois sous-catégories en trois niveaux de développement de la compétence culturelle infirmière : « s'ouvrir aux différentes réalités entourant la pratique en contexte de diversité culturelle », « mettre à l'épreuve sa pratique » et « réunir les différentes réalités de la pratique en contexte de diversité culturelle de façon intégrée ». La proposition théorique constructiviste est ancrée dans les données empiriques, circonscrit des étapes de développement interreliées et met en contexte les apprentissages du début du développement de la compétence culturelle à l'expertise. Les éléments contextuels précisés suggèrent l'ajout des dimensions sociales et politiques dans la définition du concept de compétence culturelle. Les deux principales contributions théoriques de cette étude soulignent que l'interaction entre l'infirmière et l'environnement de même que l'expérience clinique sont constitutifs du développement de cette compétence. Les retombées de cette recherche se situent non seulement en formation, mais aussi dans la pratique, la gestion et la recherche en sciences infirmières. / In a context of globalization, political and geographical barriers are more diffuse and involve a blend of cultures both locally and internationally. This cultural pluralism, also observed in health care settings, creates issues and challenges for nursing practice and education. The development of cultural competence among health care professionals is considered an essential condition to promote quality and equity in health care. In nursing science, cultural competence is generally treated from an essentialist perspective. To our knowledge, there have been no published studies to date of the processes involved in the development of cultural competence among nurses and students nurses that are embedded in a constructivist approach. The purpose of this study is to develop a constructivist theoretical proposition pertaining to the development of cultural competence in nursing from a constructivist perspective. A grounded theory design (Corbin & Strauss 2008) was implemented to study the developmental process of cultural competence among nurses and student nurses in a health care and social service center situated in a culturally diverse setting. A purposive sampling strategy allowed to recruit nurses recognized by their peers as having a high level of proficiency in cultural competence, as well as nurses that were preoccupied by culturally competent practice and senior undergraduate level students. A total of 24 study participants includes 13 nurses and 11 students. Data collection proceeded via a sociodemographic questionnaire, participant observation and semi-structured interviews. The central category dlearning to combine different realities to provide effective care in a context of cultural diversitye was constructed using an inductive qualitative data analysis process. This central category is divided in three subcategories : dbuilding the relation with the othere, dgoing beyond the usual course of practicee and dreinventing its practice through actione. The resulting theoretical proposition describes the concomitant evolution of these three categories into three developmental levels of cultural competence: "opening to different realities of practice in the context of cultural diversity", "challenging one's practice" and "bringing together different realities of practice in the context of cultural diversity in an integrated mannere. The resulting theoretical proposition reflects a constructivist perspective, is grounded in empirical data, delineates inter-related developmental stages of cultural competence, from initiation to expertise, and situates learning in context. These contextual elements suggest the addition of social and political dimensions to the conceptual definition of cultural competence. The main theoretical contributions of this study are two fold. First, the interaction between nurses and their environment and, second, clinical experience, both contribute significantly to the development of cultural competence. The outcomes of this study are relevant not only for nursing education but also for nursing practice, management, and research.

Der Beruf der Staatlich anerkannten Erzieherin/des Staatlich anerkannten Erziehers hat in den vergangenen Jahrzehnten stark an gesellschaftlicher und bildungspolitischer Bedeutung gewonnen. Die angehenden ErzieherInnen sollen dementsprechend innerhalb der dreijährigen fachschulischen Ausbildung das Maximum an Kompetenzen aus verschiedenen Fachdisziplinen erwerben und im Berufsleben an wissenschaftlichen Erkenntnissen und Methoden ausgerichtet selbstständig handeln. Aktuelle Studien zeigen jedoch, dass die ErzieherInnen im Anschluss an die Ausbildung trotz umfangreicher ausbildungscurricularer Reformierungen und vielzähligen Qualitätsinitiativen seit Mitte der 1990er Jahre diesen Anforderungen zumeist nicht gerecht werden. Die Dissertation fokussiert die fachschulische Ausbildung und beleuchtet anhand von zwei Untersuchungen die Ausbildungssituation im Freistaat Sachsen. Dabei wird die mangelnde Kompetenzausrichtung von Lehre, Diagnostik und ministeriellen Vorgaben als Hauptursache identifiziert. Unter der Zielstellung ein Hilfsmittel für Dozenten als Lösungsansatz zu entwickeln, um die Lehre und Diagnostik kompetenzorientierter gestaltbar zu machen, wird ein innovatives umfassendes Kompetenzmodell entwickelt. Dieses Modell beschreibt berufsaufgabenbezogen präzise die erforderlichen Kompetenzen von ErzieherInnen in ihren Inhalts- und Verhaltensaspekten. Im Rahmen zweier empirischer Untersuchungen zeigt sich die Validität und Nützlichkeit des Kompetenzmodells der Erzieherausbildung.

The theme of this thesis is to design a managing system of a particular group of financial advisors through managing a development of competences. In this work, you will learn about financial advisory field, the broker group and the specific business team, for which the proposal was created. To be successful as a financial advisor, an associate needs to master variety of competences. The ability to manage the work results is especially connected with manager's skills to control the team members' capability of achieving the targeted results and therefore his ability of controlling their competence levels. The suggested competence model is created for needs of the particular business team and is based on objective methods. The model is further used as a management tool. This is allowed by adding a rule of use and an evaluation system. The design of the system implementation contains a recommendation for introduction into the firm and a financial evaluation of the implementation investments.

<p>Internationalization of higher education is a collaborative responsibility academic and non-academic programs share to facilitate the integration of various student populations within the broader culture of the university. My dissertation project links First Year Writing (FYW) classes of domestic and international students to promote and evaluate their intercultural competence development. My research questions explore the use of reflective writing as a genre for formative assessment in the writing classroom and investigate the data it provides about students’ continuous learning. My research methodology combines qualitative analysis of reflective writing and quantitative analysis of intercultural competence development. Participants come from four sections of FYW courses spanning two semesters – Spring 2016 and Fall 2017. I collected reflective writing data from four embedded reflective journals and a final reflective essay assigned to students in each section. Using a grounded scheme, I applied thematic coding analysis of reflective writing and traced frequencies of codes. I also mapped students’ reflections onto the Developmental Model of Intercultural Sensitivity (DMIS; Bennett, 1993). Results from both coding methods contextualize and interpret students’ development in both intercultural competence and writing skills. I also share pedagogical, assessment, and administrative implications for more effective teaching of reflective writing and better continuous assessment of intercultural competence skills within the context of the linked course model curriculum. </p> <p> </p>

Magister Commercii (Industrial Psychology) - MCom(IPS) / The focus of this exploratory study was on competency profile development, specifically the factors impacting on the validity of its development. Given the paucity of research both nationally and internationally into the development of criteria feeding employment practices, as well as the conjectured enigmatic disjuncture between theory, which promotes the almost indispensability of job analysis, and organisational reality which attests to it seldom being performed or performed in a way which would satisfy scientific standards, a qualitative enquiry and a two tiered research design was developed to explore this phenomenon. Through excavating documentary data, the first phase of research intensively explored the work of the City of Cape Town's Competency Framework Team, their particular job analysis processes and their methodology for developing a competency profile for a single incumbent position, namely that of the City Manager's position. The medium of the case study allowed the reader to enter the world of a pulsing organisation and witness such researchers' dilemmas as contemplating whether there is a standard recipe for competency profile generation, the factors influencing choice of methodology, judgment around the relevancy of competencies developed to lead the change process, accurately responding to and managing dramatically skewed samples, the types of interventions to design, etc. The three key results from this phase of research confirmed that: the complexity of change within the City of Cape Town, as well as the types of decisions the various HR functions had to make on the basis of the profile, influenced decisions on how to profile and which methods to use; that stakeholders actively shaped the design and understanding of the particular components of the competency profile as they bring human volition to the areas of challenge arising within the organisation; and on the issue of whether racial composition of a sample was anticipated to have an effect on the competencies generated, it was clear that is not possible to ascertain whether the differences noticed in the behavioural repertoire of an individual are as a function of race or a myriad of other competing variables. The second phase of research studied the behavioural competencies elicited from a sample of Chief Executive Officers when using different job analysis methods to develop these competencies. The results confirmed that the distinctive features of a job analysis method selected or developed may impact on the behavioural competencies generated. These results not only sensitise practitioners to the role of methodology in influencing the derivation of competencies, but also to the many variables within, as well as between chosen methodologies, and to the reality that choice of methodology may influence the degree of confidence with which one interprets the results attained. The study concluded that despite this being a case study, limiting the conclusiveness and generalisability of its findings, the facets of the phenomenon of competency profiling illuminated may have much salience for the art and practice of profiling in general, for users and developers of job analysis processes, instruments, and leadership models, as well as practitioners entrusted with organisational design and redesign.