En person i chefsposition har en viktig roll både gentemot företaget och sina medarbetare. Ronthys teori (2006, 2013) syftar till att belysa hennes syn på begreppet "ledarskapets intelligens" som består av: emotionell intelligens (EQ), rationell intelligens (RQ) och själslig intelligens (SQ). Ett test som avser mäta ledarskapets intelligens har tagits fram; Leadership Intelligence Questionnaire (LIQ). Testet finns nu i version 3; LIQ3. Personer i chefsposition kan delas upp i två typer med hjälp av LIQ3: Ledare och chef. En ledare utmärks av hög emotionell och själslig intelligens, medan en chef av hög rationell. Med utgångspunkt i Ronthys teori syftar denna studie undersöka följande frågeställningar: (a) Kan LIQ3 skilja mellan chefer och ledare utifrån om företaget producerar varor eller inriktar sig på tjänster? (b) Samvarierar EQ och SQ positivt med empati? (c) Skiljer sig den självupplevda stressen åt mellan ledare och chefer enligt LIQ3? (d) Finns det ett positivt samband mellan EQ och användbara copingresurser? Deltagarna var 131 personer i olika chefspositioner (34% kvinnor) från fyra olika organisationer (M = 49 år, SD = 8), varav 18% var högt uppsatta chefer, 62% mellanchefer och 21% gruppledare. Utöver LIQ3 svarade deltagarna på frågeformulär som mäter självupplevd stress, empati och copingresurser. LIQ3 kunde inte skilja mellan chefer och ledare utifrån organisationstyp. EQ och SQ samvarierade positivt med sociala och emotionella copingresurser. Det fanns inga signifikanta skillnader i stressnivå mellan chefer och ledare. Olika aspekter av ledarskapets förmågor uppmärksammas och ifrågasätts i dagens organisationer och dess egenskaper har undersökts och diskuterats i denna studie. / A person in chief position plays an important role in respect to both the company and its employees. Ronthy's theory (2006, 2013) aims to highlight her view of the concept of "leadership intelligence" which consists of: emotional intelligence (EQ), rational intelligence (RQ) and mental intelligence (SQ). A test relating to measuring leadership intelligence has been developed; Leadership Intelligence Questionnaire (LIQ). The test is now in version 3; LIQ3. People in the Chief Position can be divided into two types using LIQ3: Leader and Manager. A leader is characterized by high emotional and spiritual intelligence, while a manager of high rationality. Based on Ronthy's theory, this study aims at examining the following issues: (a) Can LIQ3 distinguish between managers and leaders from the point of view of whether the company produces goods or focuses on services? (b) Do EQ and SQ co-exist positively with empathy? (c) Does the self-reliant stress differ between leaders and managers according to LIQ3? (d) Is there a positive link between EQ and useful coping resources? The participants were 131 in different positions (34% women) from four different organizations (M = 49 years, SD = 8), of whom 18% were senior executives, 62% middle managers and 21% group leaders. In addition to LIQ3, participants responded to questionnaires that measure self-perceived stress, empathy and coping resources. LIQ3 could not distinguish between managers and leaders by organizational type. EQ and SQ positively correlated with social and emotional coping resources. There were no significant differences in stress levels between managers and leaders. Various aspects of leadership skills are noted and questioned in today's organizations and its properties have been investigated and discussed in this study.

MA (Psychology) / Department of Psychology / See the attached abstract below

Объектом исследования является феномен одиночества и его типы у медицинских работников. Предметом исследования выступает взаимосвязь типов одиночества, стрессоустойчивости и копинг-поведения у медицинских работников в период средней взрослости. Магистерская диссертация состоит из введения, двух глав, заключения, списка литературы (76 источников) и приложения, включающего в себя бланки применявшихся методик. Объем магистерской диссертации 96 страниц, на которых размещены 1 рисунок и 6 таблиц. Во введении раскрывается актуальность проблемы исследования, разработанность проблематики, ставятся цель и задачи исследования, определяются объект и предмет исследования, формулируются основная и дополнительные гипотезы, указываются методы и эмпирическая база, а также этапы проведения исследования, научная новизна, теоретическая и практическая значимость работы. Первая глава включает в себя обзор иностранной и отечественной литературы по теме одиночества, стрессоустойчивости и копинг-поведения. Представлены разделы, посвященные исследованию взаимосвязи типов одиночества, стрессоустойчивости и копинг-поведения в период средней взрослости. Выводы по первой главе представляют собой итоги по изучению теоретического материала. Вторая глава посвящена эмпирической части исследования. В ней представлено описание организации и методов проведенного исследования и результатов, полученных по всем использованным методикам: опросник Е. Е. Роговой «Исследование одиночества», тест «Перцептивная оценка типа стрессоустойчивости» Н. П Фетискина, методика «многомерная шкала восприятия социальной поддержки» («MSPSS») в модификации Г. С. Корытовой и методика исследования базисных копинг-стратегий - "Индикатор стратегий преодоления стресса" адаптирована в Психоневрологическом научно-исследовательском институте им. В. М. Бехтерева. Также в главе представлен критерий Манна-Уитни и корреляционный анализ результатов исследования. Выводы по главе 2 включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутым гипотезам, обоснована практическая значимость исследования и описаны возможные перспективы дальнейшей разработки данной проблематики. / The object matter of the study is the phenomenon of loneliness and its types in medical workers. The subject of the study is the relationship between the types of loneliness, stress resistance and coping behavior among medical workers in the period of middle adulthood. The master's thesis consists of an introduction, two chapters, a conclusion, a list of literature (76 sources) and an appendix, which includes the forms of the applied methodologies. The volume of the master's thesis is 97 pages, on which are placed 1 figures and 6 tables. The introduction reveals the relevance of the research problem, the development of the problematics, the purpose and objectives of the research are set, the object and the subject of research are determined, the basic and additional hypotheses are formulated, the methods and the empirical base are specified, as well as the stages of the research, the scientific novelty, the theoretical and practical significance of the work. The first chapter includes an overview of the domestic and foreign literature on the subject of loneliness, stress resistance and coping behavior. The sections devoted to the study of the relationship between types of loneliness, stress resistance and coping behavior in the period of middle adulthood are presented. Conclusions on the first chapter are the results of the study of theoretical material. The second chapter is devoted to the empirical part of the study. It provides a description of the organization and methods of the study and the results obtained using all the methods used: the questionnaire by E. E. Rogova "Study of loneliness", the test "Perceptual assessment of the type of stress resistance" by N. P. Fetiskin, the method "multidimensional scale of perception of social support" ("MSPSS") modified by G. S. Korytova and the methodology for studying basic coping strategies - "Indicator of Stress Coping Strategies" adapted at the Psychoneurological Research Institute. V. M. Bekhtereva. Also, the chapter presents the Mann-Whitney test and correlation analysis of the study results. The findings of Chapter 2 are the main results of the empirical study. In conclusion, brief results of the theoretical and empirical parts of the work are presented, as well as conclusions on the hypotheses. The practical significance of the study is substantiated and possible prospects for further development of the problematics are described.

Although several studies have been conducted regarding sources of stress for teachers, as well as the coping resources deployed by teachers to manage stress, no studies were found which explored these constructs for teachers within different career stages. Similarly, several studies explored the sources of stress for teachers in different South African provinces, but no studies were found which explored stress or coping resources for teachers in Gauteng. This study aims to address this identified lack in research. Teaching ranks as one of the most stressful occupations, not only internationally, but also in South Africa and therefore, stress poses a threat to the quality of education in South Africa. This threat was recognised by the Gauteng Department of Education, and as a result, the goal to increase the wellness of teachers in Gauteng was set in the Annual Performance Plan of 2012/2013; making this study not only original, but also a necessity. High school teachers (n = 193) were selected from 23 high schools in Gauteng to participate in this study. The Sources of Work Stress Inventory (SWSI), the Coping Resource Inventory (CRI) and the Adult Career Concerns Inventory (ACCI) were used to measure sources of stress, coping resources and career stages, respectively. Pearson product correlations were analysed and significant relationships were found between different sources of work stress, coping resources and career stages. / Industrial & Organisational Psychology / M.Com. (Industrial and Organisational Psychology)

This study explored both the relationship between coping resources (as measured by the Coping Resources Inventory) and psychological career resources (as measured by the Psychological Career Resources Inventory) and also whether individuals from different gender and employment status groups (part-time work experience versus no work experience) differ significantly regarding their coping resources and psychological career resources. A cross-sectional survey design and quantitative statistical procedures were used to analyse the data which was obtained from a purposive non-probability sample of N = 197 early career unemployed, black graduates. The results showed significant positive associations between psychological career resources and coping resources. It also emerged that the male and female participants differed significantly with regard to their emotional, spiritual and physical coping resources and the psychological career resources of career harmonisers and career drivers. In addition, it was found that those participants who had part-time work experience displayed a significantly higher need for career venturing and also manifested higher behavioural adaptability than those who had no work experience. Recommendations for future research and practice were made. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)

Adolescent peer counselling as a social support strategy to assist adolescents to cope with stress in their peer group provides the focus for the present thesis. The prosocial behaviour of providing emotional and psychological support through the use of helping conversations by young people is examined. Current programs for training adolescent peer counsellors have failed to discover what skills adolescents bring to the helping conversation. They ignore, actively discourage, and censor, some typical adolescent conversational helping behaviours and idiosyncratic communication processes. Current programs for training adolescent peer counsellors rely on teaching microcounselling skills from adult counselling models. When using this approach, the adolescent peer helper training literature reports skill implementation, role attribution and status differences as being problematic for trained adolescent peer counsellors (Carr, 1984; de Rosenroll, 1988; Morey & Miller, 1993). For example Carr (1984) recognised that once core counselling skills have been reasonably mastered that young people " may feel awkward, mechanical or phoney" (p. 11) when trying to implement the new skills. Problematic issues with regard to role attribution and status differences appear to relate to the term 'peer counsellor' and its professional expectations, including training and duties (Anderson, 1976; Jacobs, Masson & Vass, 1976; Myrick, 1976). A particular concern of Peavy (1977) was that for too many people counselling was an acceptable label for advice giving and that the role of counsellor could imply professional status. De Rosenroll (1988) cautioned against creating miniature mirror images of counselling and therapeutic professionals in young people. However, he described a process whereby status difference is implied when a group of adolescent peer counsellors is trained and invited to participate in activities that require appropriate ethical guidelines including competencies, training, confidentiality and supervision. While Carr and Saunders (1981) suggest, "student resentment of the peer counsellor is not a problem" they go on to say, "this is not to say that the problem does not exist" (p. 21). The authors suggest that as a concern the problem can be minimised by making sure the peer counsellors are not 'forced' on the student body and by providing opportunities for peer counsellors to develop ways of managing resentment. De Rosenroll (1988) acknowledges that the adolescent peer counsellor relationship may fall within a paraprofessional framework in that a difference in status may be inferred from the differing life experiences of the peer counsellor when compared with their student peers. The current project aimed to discover whether the issues of skill implementation, role attribution and status differences could be addressed so that adolescent peer counselling, a valuable social support resource, could be made more attractive to, and useful for adolescents. The researcher's goal was to discover what young people typically do when they help each other conversationally, what they want to learn that would enhance their conversational helping behaviour, and how they experience and respond to their role as peer counsellor, and then to use the information obtained in the development of an adolescent-friendly peer counsellor training program. By doing this, the expectation was that the problematic issues cited in the literature could be addressed. Guided by an ethnographic framework the project also examined the influence of an adolescent-friendly peer counsellor training program on the non-peer counsellor students in the wider adolescent community of the high school. Three sequential studies were undertaken. In Study 1, the typical adolescent conversational and communications skills that young people use when helping each other were identified. In addition, those microcounselling skills that young people found useful and compatible with their typical communication processes were identified. In Study 2, an intervention research process was used to develop, deliver, and evaluate an adolescent-friendly peer counsellor training program which combined typical adolescent helping behaviours with preferred counselling microskills selected by participants in Study 1. The intervention research paradigm was selected as the most appropriate methodology for this study because it is designed to provide an integrated perspective for understanding, developing, and examining the feasibility and effectiveness of innovative human services interventions (Bailey-Dempsey & Reid, 1996; Rothman & Thomas, 1994). Intervention research is typically conducted in a field setting in which researchers and practitioners work together to design and assess interventions. When applying intervention research methodology researchers and practitioners begin by selecting the problem they want to remedy, reviewing the literature, identifying criteria for appropriate and effective intervention, integrating the information into plans for the intervention and then testing the intervention to reveal the intervention's strengths and flaws. Researchers then suggest modifications to make the intervention more effective, and satisfying for participants. In the final stage of intervention research, researchers disseminate information about the intervention and make available manuals and other training materials developed along the way (Comer, Meier, & Galinsky, 2004). In Study 2 an adolescent-friendly peer counsellor training manual was developed. Study 3 evaluated the impact of the peer counsellor training longitudinally on the wider school community. In particular, the project was interested in whether exposure to trained peer counsellors influenced students who were not peer counsellors with regard to their perceptions of self-concept, the degree of use of specific coping strategies and on their perceptions of the school climate. Study three included the development of A School Climate Survey which focused on the psychosocial aspects of school climate from the student's perspective. Two factors which were significantly correlated (p<.01) were identified. Factor 1 measured students' perceptions of student relationships, and Factor 2 measured students' perceptions of teachers' relationships with students. The present project provides confirmation of a number of findings that other studies have identified regarding the idiosyncratic nature of adolescent communication, and the conversational and relational behaviours of young people (Chan, 2001; Noller, Feeney, & Peterson, 2001; Papini & Farmer, 1990; Rafaelli & Duckett, 1989; Readdick & Mullis, 1997; Rotenberg, 1995; Turkstra, 2001; Worcel et al., 1999; Young et al., 1999). It extends this research by identifying the specific conversational characteristics that young people use in helping conversations. The project confirmed the researcher's expectation that some counselling microskills currently used in training adolescent peer counsellors are not easy to use by adolescents and are considered by adolescents to be unhelpful. It also confirmed that some typical adolescent conversational helping behaviours which have been proscribed for use in other adolescent peer counsellor training programs are useful in adolescent peer counselling. The project conclusively demonstrated that the adolescent-friendly peer counsellor training program developed in the project overcame the difficulties of skill implementation identified in the adolescent peer counselling literature (Carr, 1984). The project identified for the first time the process used by adolescent peer counsellors to deal with issues related to role attribution and status difference. The current project contributes new information to the peer counselling literature through the discovery of important differences between early adolescent and late adolescent peer counsellors with regard to acquiring and mastering counselling skills, and their response to role attribution and status difference issues among their peers following counsellor training. As a result of the substantive findings the current project makes a significant contribution to social support theory and prosocial theory and to the adolescent peer counselling literature. It extends the range of prosocial behaviours addressed in published research by specifically examining the conversational helping behaviour of adolescents from a relational perspective. The current project provides new information that contributes to knowledge of social support in the form of conversational behaviour among adolescents identifying the interactive, collaborative, reciprocal and idiosyncratic nature of helping conversations in adolescents. Tindall (1989) suggests that peer counsellor trainers explore a variety of ways to approach a single training model that can augment and supplement the training process to meet specific group needs. The current project responded to this suggestion by investigating which counselling skills and behaviours adolescent peer counsellor trainees preferred, were easy to use by them, and were familiar to them, and then by using an intervention research process, devised a training program which incorporated these skills and behaviours into a typical adolescent helping conversation. A mixed method longitudinal design was used in an ecologically valid setting. The longitudinal nature of the design enabled statements about the process of the peer counsellors' experience to be made. The project combined qualitative and quantitative methods of data gathering. Qualitative data reflects the phenomenological experience of the adolescent peer counsellor and the researcher and quantitative data provides an additional platform from which to view the findings. The intervention research paradigm provided a developmental research method that is appropriate for practice research. The intervention research model is more flexible than conventional experimental designs, capitalises on the availability of small samples, accommodates the dynamism and variation in practice conditions and diverse populations, and explicitly values the insights of the researcher as a practitioner. The project combines intervention research with involvement of the researcher in the project thus enabling the researcher to view and report the findings through her own professional and practice lens.

Although several studies have been conducted regarding sources of stress for teachers, as well as the coping resources deployed by teachers to manage stress, no studies were found which explored these constructs for teachers within different career stages. Similarly, several studies explored the sources of stress for teachers in different South African provinces, but no studies were found which explored stress or coping resources for teachers in Gauteng. This study aims to address this identified lack in research. Teaching ranks as one of the most stressful occupations, not only internationally, but also in South Africa and therefore, stress poses a threat to the quality of education in South Africa. This threat was recognised by the Gauteng Department of Education, and as a result, the goal to increase the wellness of teachers in Gauteng was set in the Annual Performance Plan of 2012/2013; making this study not only original, but also a necessity. High school teachers (n = 193) were selected from 23 high schools in Gauteng to participate in this study. The Sources of Work Stress Inventory (SWSI), the Coping Resource Inventory (CRI) and the Adult Career Concerns Inventory (ACCI) were used to measure sources of stress, coping resources and career stages, respectively. Pearson product correlations were analysed and significant relationships were found between different sources of work stress, coping resources and career stages. / Industrial and Organisational Psychology / M.Com. (Industrial and Organisational Psychology)

This study explored both the relationship between coping resources (as measured by the Coping Resources Inventory) and psychological career resources (as measured by the Psychological Career Resources Inventory) and also whether individuals from different gender and employment status groups (part-time work experience versus no work experience) differ significantly regarding their coping resources and psychological career resources. A cross-sectional survey design and quantitative statistical procedures were used to analyse the data which was obtained from a purposive non-probability sample of N = 197 early career unemployed, black graduates. The results showed significant positive associations between psychological career resources and coping resources. It also emerged that the male and female participants differed significantly with regard to their emotional, spiritual and physical coping resources and the psychological career resources of career harmonisers and career drivers. In addition, it was found that those participants who had part-time work experience displayed a significantly higher need for career venturing and also manifested higher behavioural adaptability than those who had no work experience. Recommendations for future research and practice were made. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)

Text in English / The transition from traditional to non-traditional marital roles was brought about by changes in the political, social and economic spheres. Within this transition, a new family arrangement has emerged in which traditional marital roles of breadwinning husband and care-giving, nurturer-wife are replaced by a breadwinning wife and a care-giving, nurturer-husband, the so-called stay-at-home husband. Various factors contributed and necessitated this change in marital roles, such as, but not limited to, the feminist movement, the economic recession, changes in legislation, retrenchments and so forth. However, making this transition is not easy. These couples, fulfilling non-traditional marital roles, are faced with stigmatisation and negative attitudes that make them want to conceal their marital roles from family, friends, the community and society as a whole. This state of affairs results in a situation where these couples stay in the closet and as consequence the topic is ill-researched and ripe for further investigation. Using a qualitative, phenomenological approach, this study explored and described the challenges, experiences and coping resources of couples fulfilling non-traditional marital roles in order to propose practice guidelines to support these couples from a social work perspective. A total of ten couples participated in the study. Independently, the working wives and stay-at-home husbands provided separate accounts of realities related to fulfilling the non-traditional marital roles within their respective marital relationships. Themes that emerged from the in-depth description of their experiences reflected the benefits accrued, the challenges experienced, their needs and coping resources. From the information provided suggestions were derived for social workers to assist couples in a similar working wife and stay-at-home husband marriage set-up to deal with situations encountered. In consulting extant literature, research on this phenomenon appeared to be totally neglected both internationally and nationally. Hence this study sought to address this lacuna by specifically investigating the situation in South Africa. It also appeared that existing research tended to focus on either the stay-at-home mother or the dual career family. Research on the experiences of stay-at-home husbands was thus severely lacking as were ways in which such couples in these roles could be supported. Therefore, making use of the ecological and role theory perspectives, attention is given to exposing their experiences, challenges and coping resources with a view to developing practice guidelines for helping social work practitioners to adequately support these couples practising non-traditional marital roles. / Social Work / Ph. D. (Social Work)

The transition from traditional to non-traditional marital roles was brought about by changes in the political, social and economic spheres. Within this transition, a new family arrangement has emerged in which traditional marital roles of breadwinning husband and care-giving, nurturer-wife are replaced by a breadwinning wife and a care-giving, nurturer-husband, the so-called stay-at-home husband. Various factors contributed and necessitated this change in marital roles, such as, but not limited to, the feminist movement, the economic recession, changes in legislation, retrenchments and so forth. However, making this transition is not easy. These couples, fulfilling non-traditional marital roles, are faced with stigmatisation and negative attitudes that make them want to conceal their marital roles from family, friends, the community and society as a whole. This state of affairs results in a situation where these couples stay in the closet and as consequence the topic is ill-researched and ripe for further investigation. Using a qualitative, phenomenological approach, this study explored and described the challenges, experiences and coping resources of couples fulfilling non-traditional marital roles in order to propose practice guidelines to support these couples from a social work perspective. A total of ten couples participated in the study. Independently, the working wives and stay-at-home husbands provided separate accounts of realities related to fulfilling the non-traditional marital roles within their respective marital relationships. Themes that emerged from the in-depth description of their experiences reflected the benefits accrued, the challenges experienced, their needs and coping resources. From the information provided suggestions were derived for social workers to assist couples in a similar working wife and stay-at-home husband marriage set-up to deal with situations encountered. In consulting extant literature, research on this phenomenon appeared to be totally neglected both internationally and nationally. Hence this study sought to address this lacuna by specifically investigating the situation in South Africa. It also appeared that existing research tended to focus on either the stay-at-home mother or the dual career family. Research on the experiences of stay-at-home husbands was thus severely lacking as were ways in which such couples in these roles could be supported. Therefore, making use of the ecological and role theory perspectives, attention is given to exposing their experiences, challenges and coping resources with a view to developing practice guidelines for helping social work practitioners to adequately support these couples practising non-traditional marital roles. / Social Work / Ph. D. (Social Work)