Purpose: The purpose of this thesis is to identify internal marketing strategies that are contributing to an externally success of a rebranding process. The study hopes to answer what strategies are important during this process and give companies, trying to rebrand, tools to work with. Methodology: The study is carried out as a qualitative case study and are based on deep interviews. We chose deep interviews to give the respondents an opportunity to speak freely about the subject from their perspective. Empirical foundation: Our empirical material is based upon interviews with people who have strategic positions and marketing related titles. Conclusions: Our research concludes that the employees of an organization need to be included in the rebranding process and that their vision of the corporative activities are crucial in how external stakeholders perceive the changes. It is also necessary to have clearly defined goals and that research on all levels is a must in order to succeed.

Corporate social irresponsibility (CSI), as an opposite of corporate social responsibility (CSR), refers to corporation’s failure to act responsibly. To address the actions connected to CSR and CSI, corporations need to overcome the challenges of communicating to their stakeholders and to be transparent. Stakeholders have become more skeptical regarding if the corporations are actually living up to the communicated standards. In other words, if corporations are ‘doing as they say’ and if they are ‘walking the talk’.  Purpose: The purpose of this study is to examine how top-listed corporations communicate CSR, as compared with what is communicated in media.  Method: This study used a qualitative content analysis method, by studying sustainability reports from 12 corporations over a five-year period. The study also examined media reports concerning the chosen corporations in order to get another view of the corporation’s CSR activities.  Findings: The findings showed that most of the corporation’s reports regarding CSR were in line with what media reports. There were some corporations, however, which were more aligned with media than others. This differences might be due to the fact that the corporations are acting in different industries which can affect how the corporations are focusing their CSR activities. Practical Implementations: This study can aid the understanding of how well corporations are communicating its CSR activities. It can help the corporations included in the study to understand how well its communication is perceived, as well as, to help stakeholders see if the corporations are ‘doing as they say’.

Made available in DSpace on 2016-04-28T20:19:25Z (GMT). No. of bitstreams: 1 2005 - Cristiane Venancio de Oliveira Martins.pdf: 377997 bytes, checksum: 930563158f3b02cf1a96a44877c5888e (MD5) Previous issue date: 2005-02-18 / Corporate Communication has helped enhance the image of numberless companies in the last years. By means of some specific practices organizations have achieved favorable results. At the same time when corporate communication has evolved in Brazil, a new managerial philosophy has been gathering new adepts worldwide: corporate social responsibility. There is a consensus that this is the moment of restoring essences, being guided by common sense, and exercising ethics along customers, suppliers, shareholders, and the community. Therefore, actions that encourage dialogue, transparence and contribution for a better society have been gaining room. This work has the objectives of making a brief analysis about the evolution in two areas Corporate Communication and Social Responsibility in Brazil, and about the contribution of both for the development of organizations. At a second moment, the study is aimed at pointing out how healthy the joining of two concepts can be. Finally, this study has analyzed what was considered as a successful case concerning corporate communication: the strategy used by Petrobras at the episode of its 50 years (October of 2003 through October of 2004). One campaign based upon the company s positive results, specially social work, with the slogan What do want to dream now? . The result was a clear display of the effectiveness of corporate communication allied to social responsibility. A model to be followed. / A Comunica??o Empresarial tem ajudado a melhorar a imagem de empresas nos ?ltimos anos. Atrav?s de pr?ticas espec?ficas, as organiza??es t?m obtido resultados favor?veis. Ao mesmo tempo em que a comunica??o empresarial evoluiu no Brasil, uma nova filosofia de gest?o veio ganhando novos adeptos em todo o mundo: a responsabilidade social corporativa. H? um consenso de que o momento ? de praticar a ?tica junto a consumidores, fornecedores, acionistas e comunidade. Portanto, ganham espa?o a??es que propiciam a contribui??o para uma sociedade melhor. Este trabalho teve como objetivos fazer uma breve an?lise sobre a evolu??o das duas ?reas Comunica??o Empresarial e Responsabilidade Social no Brasil e sobre a contribui??o de ambas para o desenvolvimento das organiza??es. Num segundo momento, o estudo teve a proposta de apontar como pode ser saud?vel a uni?o dos dois conceitos. Por ?ltimo, este estudo analisou o que foi considerado um caso de sucesso no que diz respeito ? comunica??o empresarial: a estrat?gia usada pela Petrobras nos seus 50 anos (outubro de 2003 a outubro de 2004). Uma campanha baseada nos resultados positivos da empresa, especialmente na ?rea social, com o slogan O que voc? quer sonhar agora? . O resultado foi uma mostra clara da efici?ncia da comunica??o empresarial aliada ? responsabilidade social. Um modelo a ser seguido.

Filantropi inom företag har sedan länge varit ett fenomen utanför Sverige. Dock har filantropin brett ut sig inom Sverige de senaste åren och blir allt populärare av olika anledningar. Till exempel säger vissa företag att de känner en skyldighet att hjälpa de som har det sämre och de inom sin omgivning.Baserat på svar från intervjuer gjorda med sju olika respondenter från sju olika svenska företag, syftar denna uppsats till att svara på hur svenska företag arbetar med filantropi och vad som motiverar dem till att göra det.Resultatet tyder på att svenska företag arbetar med filantropi på ett centraliserat sätt och att informationen om arbetet kommuniceras mestadels internt, för att engagera och motivera personalstyrkan samt även för att ses som en attraktiv arbetsgivare. Filantropi kan även användas som en strategi för att stärka ett varumärke, samla politiska resurser och motverka negativ kritik. / Philanthropy within corporations has for a long time been a phenomenon outside of Sweden. However, philanthropy has spread throughout Sweden in recent years and is for various reasons becoming more popular. For example corporations say that they feel an obligation to help those who have it worse and also those in their environment.Based on answers gathered from interviews with seven different respondents from seven different Swedish corporations, this essay means to answer the question of how Swedish corporations work with philanthropy and what motivates them to do so.The result indicates that Swedish corporations work with philanthropy in a centralized manner and that information about this work is communicated mostly internally, to engage and motivate the staff but also to be seen as an attractive employer. Philanthropy can also be used as a strategy to strengthen a brand, gather political resources and combat negative criticism.This essay is written in Swedish.

Although companies and organisations worldwide publish in-house journals, there is no comprehensive theory (including technical and normative dimensions) available on this important public relations instrument. In particular, no research is available on what the characteristics of excellent South African in-house journals are or ought to be. In this study a number of dimensions are thus introduced in order to help create a comprehensive framework for analysing in-house journals, in particular South Africa’s leading in-house journals. Firstly, James Grunig’s excellence in public relations theory (published in 1992), which incorporates the concept of two-way symmetrical communication (which in turn is informed by a “symmetric” world view), is put forward as basic point of departure. Secondly, a set of technical criteria for excellent in-house journals gleaned from a wide range of sources, is compiled. Furthermore, the internal and external environments in which South African in-house journals function are identified. The role of other new media (such as e-mail, intranet, television and radio) is also taken into account. Five leading South African in-house journals are then analysed and the views of editors reflected. It was found that Abacus (Absa Bank), Harmonise (Harmony Gold Mining Company), Hello the future (MTN), Pick ’n Patter (Pick ’n Pay) and Sandaba (Sanlam) all measured up well against the theoretical statements flowing from the said theoretical points of departure. However, the analysis did also bring to the fore deviations from the said statements which give new insight into what is required to publish an excellent in-house journal. In conclusion, the criteria are evaluated against some of the more detailed findings of the analysis and adapted to create a set of theoretically based guidelines that can be used by South African companies, focusing inter alia on how the unique character and environment of a company influence its internal communication, to create excellent in-house journals. In final analysis, it is argued that all factors, starting with the philosophical points of departure informing communication strategies, management’s attitude toward internal communication, organisation culture, the socio-political environment in which in-house journals function as well as the technical aspects of these publications, need to be considered when formulating criteria for “excellent” in-house journalism. This study thus endeavours to contribute to the professional integrity of public relations in a sea of asymmetric, marketing-driven internal communication. / Thesis (Ph.D. (Communication Studies))--North-West University, Potchefstroom Campus, 2006.

Der Beitrag argumentiert anhand einer theoretischen Betrachtung der Kommunikationsprozesse in Unternehmen, dass mit Social Media die Kommunikationsverantwortung von zentral gesteuerten Abteilungen auf alle Mitarbeiter übertragen wird. Diese neuen Kommunikationsaufgaben erfordern von den Mitarbeitern konkrete Kompetenzen, die es durch Maßnahmen der Personalentwicklung zu fördern gilt. Im Gegensatz zu den bisher beschriebenen organisatorischen und technischen Herausforderungen der Social-Media-Integration fokussiert der vorliegende Beitrag die Herausforderungen für den Funktionsbereich der Personalarbeit und gibt einen ersten Überblick über das Forschungsfeld.

Although companies and organisations worldwide publish in-house journals, there is no comprehensive theory (including technical and normative dimensions) available on this important public relations instrument. In particular, no research is available on what the characteristics of excellent South African in-house journals are or ought to be. In this study a number of dimensions are thus introduced in order to help create a comprehensive framework for analysing in-house journals, in particular South Africa’s leading in-house journals. Firstly, James Grunig’s excellence in public relations theory (published in 1992), which incorporates the concept of two-way symmetrical communication (which in turn is informed by a “symmetric” world view), is put forward as basic point of departure. Secondly, a set of technical criteria for excellent in-house journals gleaned from a wide range of sources, is compiled. Furthermore, the internal and external environments in which South African in-house journals function are identified. The role of other new media (such as e-mail, intranet, television and radio) is also taken into account. Five leading South African in-house journals are then analysed and the views of editors reflected. It was found that Abacus (Absa Bank), Harmonise (Harmony Gold Mining Company), Hello the future (MTN), Pick ’n Patter (Pick ’n Pay) and Sandaba (Sanlam) all measured up well against the theoretical statements flowing from the said theoretical points of departure. However, the analysis did also bring to the fore deviations from the said statements which give new insight into what is required to publish an excellent in-house journal. In conclusion, the criteria are evaluated against some of the more detailed findings of the analysis and adapted to create a set of theoretically based guidelines that can be used by South African companies, focusing inter alia on how the unique character and environment of a company influence its internal communication, to create excellent in-house journals. In final analysis, it is argued that all factors, starting with the philosophical points of departure informing communication strategies, management’s attitude toward internal communication, organisation culture, the socio-political environment in which in-house journals function as well as the technical aspects of these publications, need to be considered when formulating criteria for “excellent” in-house journalism. This study thus endeavours to contribute to the professional integrity of public relations in a sea of asymmetric, marketing-driven internal communication. / Thesis (Ph.D. (Communication Studies))--North-West University, Potchefstroom Campus, 2006.

The diploma thesis focuses on corporate communication through social network Facebook. It deals with the promotion and success of advertising communication on fan pages. The output is recommendations that may significantly contribute to the added value of the company not only in the meaning of increased sales, bud also to increase brand awareness.

The aim of this Master´s Thesis is to describe importance and implementation of corporate identity for family business. The theoretical part describes specifics of family business and analyze the components of CI, namely : product, corporate design, culture and communication. Methodological part focuses on market research. In the practical part of this thesis, the process of CI implementation as well as formulation of company´s basic values, needed for its long term functioning, are proposed. Also the new slogan, corporate culture and corporate communication are proposed. Afterwards design manual is executed. This design manual covers following areas : company logo, corporate colors, corporate font, business card template, heading paper template, advertisement materials design. Besides that, the new company webpage is was created. This website will involve the visual of the company as well as will help to improve user interface for customers. In the summary, the steps leading to successful implementation are suggested to the management.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-06-21T15:03:14Z No. of bitstreams: 1 Vinicius Lordello Cegalini.pdf: 1426909 bytes, checksum: b107789da5bcdbb3cbe56e8ae0cbecd9 (MD5) / Made available in DSpace on 2017-06-21T15:03:14Z (GMT). No. of bitstreams: 1 Vinicius Lordello Cegalini.pdf: 1426909 bytes, checksum: b107789da5bcdbb3cbe56e8ae0cbecd9 (MD5) Previous issue date: 2017-05-12 / To establish a profile committed to its public should be the premise of a sports organization. The club and its athletes should join a community of people and entities that share the same purposes. Understanding how is (or is not) the reputation management of a club, it gets less thorny the search to attract talent, resources, partners and, just as important, new admirers. Sport organizations are already assimilating what is best in other market practices. As in the corporate world, the sport has been working the Reputation concepts, even though they know it. It is crucial to understand, however, if has been working properly and, consequently, it is attentive to the aspects suitable for the construction and maintenance of good reputation. This paper, through literature in major newspapers and academic journals, seeks to understand the origin of the reputation construct, its application in the corporate world, comparing it to your link in treatments within the sport. But search, fundamental and priority mapping which are the dimensions of reputation that are relevant to the sport, as well as its main attributes. Therefore, as a methodology, we have initially a State of the Art Search on the term reputation. Approaches, the consensus points to reputation as the last of the understanding of actions and results of an organization, represented by the capacity that it has to create value for its various stakeholders. In this sense, the very reputation defines the relationship of an organization with its stakeholders. Thus, following the work, there are interviews with key stakeholders in the sport market to seek the understanding of which dimensions of reputation best apply to sport. It was observed that the reputation of concepts used in theory so restricted to the corporate environment are already a reality for sports entities because, as strategic management, the issue of management is critical to the performance observed in addition to the sports part. / Estabelecer um perfil de comprometimento com cada um de seus públicos deveria ser premissa de uma organização esportiva. O clube e seus atletas deveriam, então, integrar uma comunidade de pessoas e entidades que partilham os mesmos propósitos. Entendendo como é feita (ou se ainda não é) a gestão da reputação de um clube, fica menos espinhosa a busca para atrair talentos, recursos, parceiros e novos admiradores. As entidades esportivas já vêm assimilando o que há de melhor em outras práticas de mercado. Assim como no universo corporativo, o Esporte já trabalha os conceitos de Reputação, ainda que não se perceba. É fundamental entender, no entanto, se os tem trabalhado de forma adequada e, consequentemente, se está atento aos aspectos adequados para a construção e manutenção da boa reputação. Este trabalho, através de levantamento bibliográfico nos principais jornais e revistas acadêmicas, busca entender a origem do constructo Reputação, sua aplicação no universo corporativo, comparando-a com seu enlace nos tratamentos dentro do esporte. Mas busca, fundamental e prioritariamente, mapear quais são as dimensões da reputação que são pertinentes ao esporte, assim como seus principais atributos. Para tanto, como metodologia, temos inicialmente um Estado da Arte da pesquisa sobre o termo Reputação. Das abordagens, o consenso aponta a reputação como o entendimento do passado das ações e dos resultados de uma organização, representadas pela capacidade que esta tem para gerar valor para seus diversos stakeholders. Nesse sentido, a própria reputação define a relação de uma organização com seus stakeholders. Assim, na sequência do trabalho, que é qualitativo, de caráter exploratório e descritivo, há entrevistas com os principais stakeholders do mercado do esporte para buscar o entendimento de quais dimensões da reputação melhor se aplicam ao esporte. Foi possível perceber que os conceitos de reputação utilizados teoricamente de forma restrita ao ambiente corporativo já são uma realidade para as entidades esportivas porque, como condução estratégica, a gestão do tema é fundamental para o desempenho observado além da parte esportiva.