Corporate image reflects on how a company is perceived to the public outside of the organisation. It is based on the reputation the company already has and constantly creates. Today numerous people use and rely on social media networks which encourage companies to try to reach their audiences and shape company image by the usage of different digital networks. One of the platforms where companies can represent their business is LinkedIn, as it is designed specifically for organizations and individuals to develop a professional image. One of the platform’s most popular feature is the possibility to post job advertisings that are seen in several platform areas. These job offers serve as a recruitment tool but also simultaneously shape the image of a company. Therefore, it is interesting to explore how job posts of a company manage to stay informative, focused on the targeted audience and, at the same time, shape corporate image. Thesis project, “Communicating corporate image: A Multimodal Critical Discourse Analysis on LinkedIn Job Advertisements”, aims to examine how world leading Swedish companies create their corporate image through job advertisements posted on the social media platform LinkedIn and what that image is. The study draws on media logic theory together with the concept of discourse and tries to reach the project’s aim by applying multimodal critical discourse analysis. By this model, job advertisements of 3 companies based in Sweden were analysed. Results show that corporate image through job advertisements is created equally by the company and the platform LinkedIn. Companies in job advertisements use semi-formal language, creative elements, address accomplishments, values and goals to attract the reader. While LinkedIn places main company information that can influence job advertisement readers to obtain a primary opinion about the enterprise.

This master’s thesis summarizes the theoretical knowledge of the selected authors about organizational culture and analyzes the organizational culture of the company EXPONO, Inc. On the basis of a questionnaire survey, interviews, systematic observation and analysis of corporate documents there have been uncovered shortcomings of organizational culture of the company EXPONO, Inc. and have made proposals and recommendations for overall improvement and streamlining the current situation.

Since 2016 the external communication of the Swedish international development cooperation agencys (Sida) has been governed by the ‘Strategi för informations- och kommunikationsverksamhet, inklusive genom organisationer i det civila samhället, 2016–2022’. Government investigations have shown that the strategy leaves room for divergent interpretation due to abstract formulations and ambiguous objectives. Several researchers have studied How ambiguous strategy is interpreted by organizational members. However, there are no studies that, beyond the scope of profession-related factors, examine Why the interpretationsappear in any given way. Therefore, the purpose of this thesis is to analyze the interpretation process of an ambiguous strategy, by examining how cognitive, social and structural factors affect how employees at the communication units of Sida and Sida Partnership Forum interpret, and (consequently) enact the 'Strategy for information and communication activities 2016-2022 '. Based on the idea of accumulative understanding, the thesis theoretical framework consisted of Eric Eisenberg's Strategic Ambiguity, Abdallah & Langley's dimensions of the strategy process, and Hall's encoding/decoding model for communication. We used a combination of strategy documents and semi-structured interviews to answer the research questions through an interpretive discourse analysis. Ascertained organizational discourses were linked back to the theories of Strategic ambiguity and encoding/decoding to draw conclusions from chosen theoretical perspective. We found that organizational socialization, governing signals and actors as well as formal structures for strategy planning caused divergent interpretations and perceptions of the InfoCom-strategy. We also found that how the employees interpreted the InfoCom strategy affects how it was enacted in their work. Since the strategy does not offer clear directives, the enactment seems to differ depending on the employee's position at Sida or SPF.

La presente investigación busca analizar los aportes de la utilización del recurso lúdico como una herramienta eficaz de comunicación interna en la gestión de la cultura organizacional. Por ello a través de entrevistas en profundidad realizadas a un panel de expertos conformado por profesionales en comunicación interna, educación, arte y recursos humanos; así como a través del análisis de la aplicación de herramientas lúdicas dentro de la gestión de cultura organizacional en una empresa privada del sector de explotación y comercialización de gas natural en Lima y Callao, se vislumbra que la implementación de actividades lúdicas favorece el aprendizaje de los mensajes dados por los jefes, incentiva la creatividad de los colaboradores y mejora el clima laboral. Nuestra documentación de casos de estudio en la ciudad de Lima analizó complementariamente las experiencias de éxito en empresas industriales de los sectores deportivo, bebidas no alcohólicas, cosmética, pesquería y manufactura que, luego de activar herramientas lúdicas en sus diferentes públicos, detectaron importantes cambios favorables en la implementación y gestión de su cultura organizacional. / This research seeks to analyze the contributions of the use of recreational resources as an effective internal communication tool in the management of organizational culture. For this reason, through in-depth interviews with a panel of experts made up of professionals in internal communication, education, art and human resources; As well as through the analysis of the application of recreational tools within the management of organizational culture in a private company in the natural gas exploitation and commercialization sector in Lima and Callao, it is seen that the implementation of recreational activities favors the learning of the messages given by bosses, encourages the creativity of employees and improves the work environment. Our documentation of case studies in the city of Lima analyzed the success experiences in industrial companies in the sports, non-alcoholic beverages, cosmetics, fishery and manufacturing sectors that, after activating playful tools in their different audiences, detected important favorable changes in the implementation and management of its organizational culture. / Trabajo de investigación

[pt] Em pouco mais de um século de história, o trabalho de relacionamento com a imprensa nas organizações privadas no Brasil se transformou, foi reivindicado por áreas distintas na comunicação e ganhou forma e força no mercado de trabalho. No entanto, a atividade ainda carece de embasamento legal e reflexão acadêmica, o que traz insegurança jurídica e parece impactar diretamente a formação dos profissionais que construirão suas carreiras nesta área. A fim de colaborar com esta discussão, o objetivo desta pesquisa é reconstruir o percurso da assessoria de imprensa no Brasil, recorrendo à memória e à oralidade de alguns dos personagens desta história. O trabalho busca entender como ser deu a “ação coletiva” (BECKER, 1977) dos profissionais da área, analisada em uma perspectiva desviante e do estigma, dentro do campo de possibilidades em que estavam inseridos. A partir deste entendimento, a investigação pretende estabelecer premissas para refletir sobre a comunicação nas organizações de forma ampla e conectada às necessidades do mercado, oferecendo um diagnóstico da área. Assim, propor caminhos de entendimento que visa unir as pontas que historicamente se desenvolveram afastadas: a legislação, o mercado e a academia em prol de uma contribuição efetiva para os estudos de Comunicação nos contextos organizacionais e para a formação mais adequada de profissionais para atuar no setor. / [en] In more than a century of history, the relationship with the press in organizations in Brazil has been transformed, was claimed by different areas of communication and gained shape and strength in the labor market. However, the activity still needs legal foundation and academic reflection. It seems to result in a juridical insecurity and it has direct impact on the formation of professionals who will build their careers in the area. In order to collaborate with this discussion, the objective of this research is to reconstruct the trajectory of the press relationship in Brazil, using the memory and orality of some of the people that took part in this story. The research tries to understand the collective action (BECKER, 1977) of the professionals, as someone that is on deviance and carries a stigma, inside the space of possibilities in which they were inserted. Based on the considerations, the investigation intends to establish itself as premises to reflect on the organizational communication connected with the labor market needs, offering a diagnosis of the area. Thus, to propose ways to understand and unify areas that are historically separated: labor market, legislation and academy in order to contribute to communication studies and help to improve the qualification of professionals to work in the sector.

Bakgrund: Företag är bevisligen kritiserade för sin kommunikation till intressenter. Dessutom råder informationsasymmetri vilket försvårar intressenters bedömning av företagets faktiska prestation. Att företag tenderar att använda sig av symboliska hävdanden försvårar intressenters bedömning av företagets faktiska prestation. Det visar sig därutöver att inte ens regleringar kan slå vakt inför företags tendens att agera symboliskt och på så vis legitimera sina handlingar. Motsatsvis innebär substantiell kommunikation att företag förankrar informationen till praktiken.  Syfte: Rapporten syftar till att uppnå en förståelse för om företag tenderar att använda substantiella eller symboliska verktyg inom ramen för sin informationsdelgivning vid inträffandet av en skandal. Vidare ämnas att uppnå en förståelse huruvida ett av dessa verktyg förekommer mer frekvent beroende på om skandalen baseras på finansiella eller icke-finansiella grunder, samt att se empirin ur perspektivet av legitimitetsteorin.  Metod: Studien är baserad på en kvalitativ forskningsmetod och antar ett deduktivt angreppssätt. Genom en dokumentanalys sorteras materialet efter koder för att dra slutsatser om företagets kommunikation.  Slutsats: Företagen i urvalet tenderar att använda symboliska verktyg efter skandalen. Det visar sig dessutom att det inte åskådliggörs någon skillnad mellan företag drabbade av en finansiell eller en icke-finansiell skandal. / Background: Companies are demonstrably criticized for their communication to stakeholders. In addition, there is information asymmetry, which makes it difficult for stakeholders to assess the company's actual performance. The fact that companies tend to use symbolic claims makes it difficult for stakeholders to assess the company's actual performance. It also turns out that even regulations cannot guard against the tendency of companies to act symbolically and thus legitimize their actions. Conversely, substantial communications means that companies anchor the information to practice.  Purpose: The report aims to achieve an understanding if companies tend to use substantive or symbolic tools in the context of their information disclosure in the event of a scandal. The aim is to achieve an understanding of whether one of these tools occurs more frequently depending on if the scandal is based on financial or non-financial grounds, as well as to see the empirical evidence from the perspective of legitimacy theory.  Method: The study is based on a qualitative research method and adopts a deductive approach. Through a document analysis, the material is sorted according to codes in order to draw conclusions about the company's communication.  Conclusion: The companies in the sample tend to use symbolic tools after a scandal. It also turns out that no difference is illustrated between companies affected by a financial or a non-financial scanda

Magistro darbo oblektas – korporatyvioji komunikacija. Darbo tikslas - išnagrinėjus teoriją, nustatyti istorinio aspekto panaudojimo galimybes korporatyviojoje komunikacijoje. Darbo uždaviniai: Aptarti korporatyviosios komunikacijos ir korporatyviojo pasakojimo sampratą; Aptarti istorinio aspekto sampratą ir panaudojamumo galimybes korporatyviojoje komunikacijoje; Nustatyti Lietuvos verslo istorinio aspekto komunikavimą interneto svetainėse. Išanalizavus mokslinę literatūrą, taikant apibendrinamąją, dedukcijos, indukcijos ir loginę analizę, nustatyta, kad gera korporatyvioji komunikacija sudaro prielaidas atsirasti korporatyviajam pasakojimui, o šis, paprastai, būna išreikštas naratyvu arba istorija. Pirmojoje teorinėje dalyje aptariama korporatyvioji komunikacija ir jos svarba tapatybės valdymo procesui bei korporatyviąjai prekinio ženklo plėtrai. Nustatoma, kad geriausiai korporatyviąją tapatybę ir korporatyvųjį prekinį ženklą komunikuoja korporatyvusis pasakojimas. Aptariama jo raida ir bruožai. Aptariami korporatyviosios komunikacijos valdymo metodai ir korporatyviojo pasakojimo tapsmas. Antrojoje teorinėje dalyje kalbama apie istorinio aspekto sampratą korporatyviojoje komunikcijoje. Nustatyta, kad istorinis aspektas korporatyviojoje komunikacijoje apima ne tik korporatyviosios istorijos ar korporatyviosios atminties disciplinas, bet ir yra svarbi organizacijos tapatybės konstrukto dalis. Korporatyviojoje komunikacijoje istorinis aspektas laikytinas nenutrūkstamumo... [toliau žr. visą tekstą] / The purpose of this work is to determine how and to what extent historical discourse are reflected in corporate storytelling. The approach takes the form of systematic reading by traditional frameworks and principles of narratives. From extensive reading of the historical discourse, recurrent formal features and elements of thematic content which together define the genre of corporate history, have been identified. Good corporate communication is the assumption of a good corporate storytelling. This story appears in two ways - from narratives or history. Such a definition provides competence in the reading of historical narratives of organizations and raises questions regarding the role of history in organizational identity, memory and communication. Many different stories were told about organizations to illustrate an idea or concept of a historical discourse. There was a mixture of negative and positive stories that are the sum of the personalities, cultures and images. The emphasis of the values that the stories revealed determined the more important cultural beliefs. This does have an influence on the firm's identity, corporate brand and reputation. This research has shown that stories reflect the elements of abilities, activities and accomplishment. Storytelling is an important form of organisational communication. It is an important source of information for management and in some cases about management. It is also a tool that can be used by management to communicate... [to full text]

The Master's thesis focuses on the current on-board magazines of carriers operating in the Czech Republic. On-board magazines, ranking among the customer magazines are set in the context of marketing and media communication and subsequently defined on the basis of distinctive content and formal characteristics and communication objectives. There are seven current on-board magazines analyzed within the thesis (Review, Travel Service Magazine, ČD pro vás, Žlutý, LEO Express, Leopold and Můj vláček). Methodological background of this thesis is the qualitative content analysis, specifically two partial research methods: description and comparison. It evaluated thematic structure of each journal, graphic design and linguistic level, the historical development and the distribution method. Part of the analysis is also focused on blending of advertising and editorial content, which were investigated through framing analysis. The results of the qualitative analysis were verified by questionnaire survey.

Na medida em que o século XXI avança, a sociedade contemporânea passa por transformações socioculturais importantes que gradativamente a distanciam do contexto que caracterizou a modernidade-industrial. Entre outros desdobramentos da transição pós-moderna, a relação entre empresa, sociedade e comunicação se transforma. Uma das dimensões deste fenômeno é a emergência de um modelo específico de Responsabilidade Social Empresarial (RSE), denominado neste trabalho de modelo dinâmico-interativo de RSE. Fundamentado em uma abordagem políticocontratual, prevê um processo permanente de negociação por meio do qual as responsabilidades mútuas entre empresa e sociedade se definem dinamicamente. Paralelamente, a disseminação das novas tecnologias da comunicação e das redes propicia a emergência de um sistema informal de controle sobre as corporações o qual opera na esfera pública mediática por meio da mobilização política da sociedade civil. A este sistema emergente denominamos de governança corporativa extrainstitucional. Frente a estes dois processos, a prática da comunicação empresarial encara desafios que sinalizam para os limites do seu paradigma de origem funcionalista. Por conta disso, advoga-se pela necessidade de adoção de um novo paradigma para a comunicação empresarial capaz de reconhecê-la não mais como instrumento de gestão, mas como um processo social de construção de sentidos. Para identificar se e como o contexto de transição sociocultural é interpretado pelo mercado e qual é o seu eventual impacto nas práticas de comunicação empresarial, foi realizada pesquisa de campo que coletou dados em onze entrevistas em profundidade com dirigentes de comunicação de grandes empresas em operação no Brasil. O objetivo foi sintetizar uma teoria fundamentada nos dados capaz de dialogar com as proposições conceituais acima descritas. As conclusões do trabalho buscam comparar as constatações empíricas e teóricas, refletindo sobre os desafios e contribuições da comunicação empresarial no novo contexto da relação empresa-sociedade. / As the century XXI progresses, contemporary society gradually pass through important socio-cultural transformations which farther them from the context of modern-industrial society. Among other consequences of the postmodern transition, the relationship between business, society and communication transforms itself. One dimension of this phenomenon is the emergence of a specific model of Corporate Social Responsibility (CSR), named in this research as the interactive-dynamic model of CSR. Based on a political approach, this model provides a permanent process of negotiation through which mutual responsibilities between business and society are defined in a dynamic way. At the same time, the spread of new communication technologies and networks enables the emergence of an informal system of control over the corporations that operate in the public media sphere by political mobilization of civil society. This emerging system we named as extrainstitucional corporate governance. Regarding these two emerging processes, practice of corporate communication faces challenges that point to the limits of its original functionalist paradigm. Because of this, the author suggests the need of a new paradigm for the corporate communication capable of recognize itself no longer as a management tool, but as a social process of meaning construction. In order to identify whether and how the context of socio-cultural transition is understood by the market and what is its possible impact on business communication practices, a survey was conducted and data was collected in eleven in-depth interviews with communication chief officers of major companies operating in Brazil. The aim of thus survey was to synthesize a grounded theory capable of dealing with the conceptual propositions described above. The conclusions of this work seek to compare empirical and theoretical findings, analyzing challenges and contributions of corporate communication in the new context of the business-society relationship.

The diploma thesis Online and Offline Effective Internal Communication Tools of the KKCG Investment Group provides a comprehensive view of internal communication, using Online and Offline tools. The thesis is divided into three parts. The theoretical part defines the concept of internal communication and its inclusion in the marketing and media environment, including related terminology. It also maps Online and Offline media including specific communication tools. Based on literature research is also defined the effectiveness of internal communication including innovative trends. The practical part is focused on the KKCG Group and on its own internal communication settings with real examples of used media. In the methodological part, the author describes and analyses the results of the qualitative (structured interviews with the experts of the internal communication of the companies in the KKCG Group) and the quantitative research (questionnaire survey applied on employees of the individual KKCG Group companies). In conclusion, the comparison occurs research results as well as the use frequency of Online and Offline tools. Furthermore, the level of an individual company's economic efficiency is defined and finally, the research provides answers to the main research questions, hypotheses and...