<p>Syftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning.SammanfattningSyftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning.</p> / <p>The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.</p>

本研究共訪問二十位來台唸書的陸生，試圖透過深度訪談了解陸生在台灣所面臨的文化衝擊以及文化適應方法，以及臉書在陸生文化適應扮演的角色。從訪談與線上觀察了解陸生使用臉書表現，探究臉書對於陸生認識台灣與交友的影響，並歸納陸生使用臉書所採用的疑慮消除策略。 研究發現，多數陸生在台灣面臨的壓力為學業壓力、人際關係、意識型態與政策限制。由於受訪者多為碩博士學生，剛來台灣就感受到龐大的學業壓力，直接進入文化衝擊期。多數的文化衝擊，陸生都能透過自我調適或尋求人際管道、大眾媒體調整自我，融入台灣社會。另外，在使用臉書的疑慮消除策略上，多數陸生皆採取被動策略與互動策略。隨著在台時間越久，對台灣社會越熟悉，人際網絡越牢固，陸生使用臉書改採被動策略。由此可知，臉書對於陸生初進入跨文化社會時，提供一個方便觀察與認識台灣的管道。 / By conducting 20 in-depth interviews with Mainland students studying in Taiwan, this research aims to investigate the culture shock that Mainland students are confronted with and their cultural adaptation in Taiwan. Moreover, the role of “Face-book” in cross-cultural adaptation for Mainland students is also a subject of the study. Based on the interviews and online observation, this research seeks to understand the behavior of Mainland students’ using Facebook, and explore how Facebook affects Mainland students’ understanding of Taiwan and interpersonal relations with Taiwanese. Finally, the research attempts to conclude what uncertainty reduction strategies Mainland students adopt with their using Facebook. The research finds that Mainland students are most pressured by academics, interpersonal relations, ideology and policy restrictions for their study in Taiwan. The 17 interviewees are all graduate students, owing to which they experience“culture shock stage”with enormous academic stress in the early days of their living in Taiwan. Most culture shocks could be overcome and they integrate themselves into local society by self-adaptation, interpersonal communication and mass communication. Moreover, most Mainland students use passive and interactive strategies to reduce their uncertainty in Facebook using. The longer they stay in Taiwan, the deeper they understand local society and the stronger they stay in Taiwan, the deeper they understand local society and the stronger their friendship network grows, and then they turn to passive strategies in uncertainty reduction. Therefore, Facebook provides Mainland students with a channel of observing and understanding Taiwan on the initial stage of entering a new culture.

Syftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning.SammanfattningSyftet med denna uppsats är att beskriva hur AstraZenecas expatriater stationerade i Mölndalupplevt repatriationen. För att illustrera hur repatriationen upplevts har de fem variablerna:förväntningar, karriärplanering, stöd och kontakt med hemorganisationen, tydlighet iprocessen samt omvänd kulturchock valts. Studien genomfördes genom intervjuer med sexrepatriater anställda på AstraZenecas kontor i Mölndal. Denna studie visar att repatriaternasupplevelser till stor del överensstämmer med tidigare forskning. Processen var tydlig gällandehemkomstens praktiska detaljer. Gällande planeringen kring karriären fann vi attrespondenterna själva tog ansvar för sin utveckling och kommunikation med företaget.Förväntningarna fann vi ha stor påverkan på hur repatriationen upplevts. En majoritet avrepatriaterna upplevde en kulturchock vid återkomsten till Sverige, något som är i linje medtidigare forskning. / The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.The purpose of this study is to describe how repatriates at AstraZeneca in Mölndal haveperceived the repatriation process. To illustrate how the repatriation has been perceived fivefactors have been chosen: Expectations, career planning, support and contact with theorganization, clarity in the repatriation process and reverse culture shock. The study wasconducted through interviews with six repatriates employed at AstraZeneca in Mölndal. Ourstudy shows that the repatriate’s perceptions mainly concur with previous research. The returnhome was clear regarding practical details; however regarding career planning we found thatthe repatriates themselves felt that they were responsible for their career development andcontact with the home office. Furthermore we found that expectations had great impact on theperception of the repatriation. A majority of the repatriates experienced a reverse cultureshock upon re-entry, something that is in line with previous studies.

In today’s global business environment, multinational companies recognise that expatriate management is a major determinant of success in international business. Expatriates do not only face changes in the work environment but face a full range of cultural, personal and lifestyle changes that influence the success of an international assignment. This study investigates the relationship between cross-cultural training and expatriate adjustment. A quantitative longitudinal study was conducted within two phases to explore a European multinational companies cross-cultural training programme and its effects on expatriate adjustment in South Africa. Overseas experience, language proficiency, spousal adjustment, cultural distance and host country friendships were also explored as antecedents of adjustment. The empirical study included descriptive and inferential statistics. The results showed that there was no statistically significant relationship between cross-cultural training and expatriate adjustment. While previous overseas experience showed a significant positive influence on sociocultural adjustment, it had no significant effect on psychological well-being or culture shock. Cultural distance displayed a significant negative influence on sociocultural adjustment and psychological well-being / Industrial and Organisational Psychology / M. Com.

The Apartheid Philosophy resulted in creating a heterogenous society in South Africa, with each group having its own distinctive culture and value-orientation. Organizational values, influenced by personal value-orientation employed by White managers, could be challenged by appointing members of this heterogenous society into positions previously held by White managers, thereby emphasizing the need for congruence between organizational and personal value-orientation. The literature study revealed not only the existence of both Individualism and Collectivism, but the co-existence thereof in individual value-orientation and the existence of Ubuntuism as another form of collectivism - the latter being analogous to humanism. Through this empirical study the value-orientations of managers from either Black or White cultural backgrounds, were assessed, using a value-orientation questionnaire. The findings of the present study, although inconclusive, demonstrated that Black and White managers do not differ significantly in terms of their value-orientation at work. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

This study examines the expatriate spouses’ cross-cultural adjustment to the host country. The cross-cultural adjustment experience of the expatriate spouse differs vastly from that of the expatriate. Literature was consulted to understand the cardinal role that the spouse portrays during an expatriate assignment and to highlight the importance of a well-adjusted spouse. This study engaged in qualitative research methodology using five expatriate spouses residing in Rome, Italy. Spouses were from two different countries and represented different age groups. Data collection methods included interviews and a focus group session to gain an in-depth understanding of spouses’ cross-cultural adjustment experiences. Results showed that spouses arriving in the host country experienced a loss of identity. Identity in this study was divided into three categories namely personal, situational and social. Once spouses went through a period of identity reformation they were able to become well-adjusted spouses. / Psychology of Education / M. Ed. (Guidance and Counselling)

旅居者在進入新文化社會時，往往面臨著跨文化適應的議題。而社群媒體的出現與滲透，也改變著旅居者流動於原文化與主文化之間的樣貌。本研究透過深度訪談探究背負著特殊脈絡的馬來西亞僑生，在進入台灣社會過程中所歷經的文化衝擊與跨文化適應歷程，並以新傳播科技臉書社群平台的角度切入，分析線上管道對馬來西亞僑生的疑慮消除及雙邊文化連結的影響，試圖描繪出臉書在旅台馬來西亞僑生跨文化適應經驗中所扮演的功能與角色。 研究發現，多數馬來西亞僑生在來台前透過人際與媒體管道的接觸而對台灣有著美好的印象，因此進入台灣社會即面臨著種種的文化衝擊，其中包含：生活、語言溝通、學業、人際關係、意識型態與價值觀等五個方面的適應問題。其跨文化適應歷程呈現壓力－調適－成長的螺旋上升模式。在旅居新文化社會台灣的初期，由於擁有較劇烈的衝擊，因此會在臉書採取主動、被動與互動的疑慮消除策略兼用的方式適應台灣，有助於初期龐大壓力的調解；而隨著時間的積累，雖然他們仍會面臨新議題事件的碰撞，但由於日常人際網絡日趨穩固以及跨文化經驗的提升，因此轉向被動策略的臉書使用。 整體來說，臉書為馬來西亞僑生在台灣的跨文化生活所提供的助益包括：資訊獲取與整合、情感支持、維繫關係與發展關係。在旅居初期如同橋樑一般，提供馬來西亞僑生在台灣社會中凝聚與跨越雙邊文化網絡的管道，讓流動於不同脈絡的他們，可以同時發揮不同連結人際網絡的潛力，將衝突化為成長的奠基，從而達到更好的跨文化適應階段，並在成長過後，更加自如地運用臉書作為生活的調味料，點綴其旅居生涯，成為更深層的跨文化能動者。 / Sojourners often come across the issue of cultural adaptation when they step into a new social environment. However, the presence of social media and its penetration change the way sojourners shift between host and ethnic culture. This study is about the cultural adaptation of Overseas Malaysian Chinese students in Taiwan’s social environment, through the social media platform, Facebook. This research analyzes in which way Facebook affects uncertainty reduction and bilateral culture context of the students, therefore demonstrating the functions and the role of Facebook in the cross-cultural adaptation of Overseas Malaysian Chinese students in Taiwan. The study is done through in-depth interviews with the students. This research shows that before most Overseas Malaysian Chinese students arrive, they have a remarkable impression of Taiwan. All these made up through social and media exposure of the country. It is also the reason they encounter culture shock upon their arrival, adaptation problems include living, communication, academic, social relationships, personal ideology and values. The stress – adaptation – growth model shows a rising spiral pattern during the period of adaptation. Due to severe culture shock during the early stage of the sojourners’ arrival, they tend to actively, passively and interactively utilize uncertainty reduction strategies to adapt Taiwan, it is effective to accommodate the high level of stress faced by them. In time, although they would still bump into new issues, they could passively make use of Facebook because they have stronger social networks and more cross-cultural experiences. To conclude, the benefits of Facebook toward Overseas Malaysian Chinese students in Taiwan include, gathering and compiling information, emotional support, sustaining and developing relationships. In the early stage, Facebook acts as a connecting bridge, providing a channel that bonds and breaches bilateral culture contexts, at the same time unleashing the potential their social relations among different ties. Eventually this will improve the cross-cultural adaptation process as conflicts are transformed into a foundation for growth. Subsequently after the growth, they are more casually utilizing Facebook being a condiment in their lives, to enhance the living in the country, as well as being an experienced cross-cultural agent.

The purpose of this research was to investigate the relationship between the cross-cultural adjustment of the expatriate spouse and their level of subjective well-being. Demographic factors were considered to identify life domains that may affect cross-cultural adjustment and subjective well-being respectively. The Spousal Adjustment Scale, Scale of Positive and Negative Experience, Satisfaction with life scale, and Flourishing scale were used in the study. A quantitative, cross-sectional survey design was used, and a purposive sample which consisted of expatriate spouses currently residing in Germany was approached (N=156). Descriptive and inferential statistical analyses were applied. The results yielded a statistically significant correlation between cross-cultural adjustment and subjective well-being of expatriate spouses and indicated statistically significant differences between demographic groups including language proficiency, dependents, time spent in host country, nationality, career sacrifice, and support network. It was concluded that there is a positive relationship between the cross-cultural adjustment of the expatriate spouse and their well-being and that various demographic factors can influence both constructs. / Industrial & Organisational Psychology / M.Comm. (Industrial and Organisational Psychology)

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published_or_final_version / Education / Master / Master of Education