Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2018-03-13T12:41:24Z No. of bitstreams: 1 JeffersonBrunoSilvaDeAguiar_DISSERT.pdf: 2104578 bytes, checksum: de32e2ce34385f0811426e0a1070c352 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2018-03-19T15:13:17Z (GMT) No. of bitstreams: 1 JeffersonBrunoSilvaDeAguiar_DISSERT.pdf: 2104578 bytes, checksum: de32e2ce34385f0811426e0a1070c352 (MD5) / Made available in DSpace on 2018-03-19T15:13:17Z (GMT). No. of bitstreams: 1 JeffersonBrunoSilvaDeAguiar_DISSERT.pdf: 2104578 bytes, checksum: de32e2ce34385f0811426e0a1070c352 (MD5) Previous issue date: 2017-12-18 / A comunica??o est? presente em todos os lugares e com todos que comp?e a sociedade. Seja de maneira verbal, visual ou at? codificada. Nesse meio est? a Comunica??o Organizacional que se divide em Comunica??o Mercadol?gica (voltada para apoiar as a??es de marketing), Institucional (prop?e a constru??o da imagem e do conceito institucional) e Comunica??o Interna (visa promover a dinamiza??o do fluxo das informa??es internas). Este trabalho tem por objetivo analisar o papel da Comunica??o Interna na Diretoria de Administra??o de Pessoas (DAP) da Universidade Federal do Rio Grande do Norte (UFRN) e sua rela??o com o servi?o de atendimento ao p?blico. Falaremos ainda como a Comunica??o Interna pode ser uma ferramenta estrat?gica para se alcan?ar as metas institucionais. O estudo emp?rico foi desenvolvido de forma explorat?ria, na literatura dispon?vel, e descritiva, atrav?s de um question?rio aplicado aos servidores da DAP. Com isso, alicer?ados pelo estudo bibliogr?fico e com os resultados do question?rio, foi poss?vel elaborar um diagn?stico da comunica??o interna na DAP. O diagn?stico facilita tanto o trabalho dos servidores quanto a busca dos usu?rios que precisam dos servi?os da DAP. O estudo ? ?til na busca de reconhecer, ent?o, qu?o importante ? a Comunica??o Interna para uma organiza??o e que ela pode ser usada como uma ferramenta estrat?gica para alcan?ar os objetivos da institui??o. / Communication is present everywhere and with all that makes up the society. Be it verbal, visual or even coded. In this medium is the Organizational Communication that is divided into Marketing Communication (aimed at supporting marketing actions), Institutional (proposes the construction of the image and the institutional concept) and Internal Communication (aims to promote the dynamization of the flow of internal information). This paper aims to analyze the role of Internal Communication in the Directorate of People Management (DAP) of the Federal University of Rio Grande do Norte (UFRN) and its relationship with the public service. We will also talk about how Internal Communication can be a strategic tool to achieve institutional goals. The empirical study was developed in an exploratory way, in the available literature, and descriptive, through a questionnaire applied to DAP servers. With this, based on the bibliographic study and the results of the questionnaire, it was possible to elaborate a diagnosis of the internal communication in the DAP. The diagnosis which facilitates both the work of the servers and the search of the users who need DAP services. The study is useful in the search to recognize, then, how important Internal Communication is to an organization and that it can be used as a strategic tool to achieve the institution's goals.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2018-03-13T14:04:04Z No. of bitstreams: 1 PedroHenriqueFernandesSoaresCosta_DISSERT.pdf: 3974840 bytes, checksum: 76995e4939e132caa1b60cd1ba2c8ad7 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2018-03-19T17:09:45Z (GMT) No. of bitstreams: 1 PedroHenriqueFernandesSoaresCosta_DISSERT.pdf: 3974840 bytes, checksum: 76995e4939e132caa1b60cd1ba2c8ad7 (MD5) / Made available in DSpace on 2018-03-19T17:09:45Z (GMT). No. of bitstreams: 1 PedroHenriqueFernandesSoaresCosta_DISSERT.pdf: 3974840 bytes, checksum: 76995e4939e132caa1b60cd1ba2c8ad7 (MD5) Previous issue date: 2017-12-19 / A legisla??o brasileira tem avan?ado de forma constante, acompanhando os movimentos de luta em favor das pessoas com defici?ncia. Marcos legais, como a Lei de Cotas e a Lei Brasileira de Inclus?o, nascem em conson?ncia com as mudan?as de paradigmas que permeiam as sociedades, modelos que transitam das concep??es da integra??o para a inclus?o. Preocupando-se com as barreiras ainda presentes na sociedade e entendendo o papel da universidade enquanto representante de uma institui??o educacional e de forma??o social, este trabalho buscou avaliar os fluxos de inser??o e acompanhamento das condi??es de trabalho de servidores com defici?ncia da Universidade Federal do Rio Grande do Norte. Desse modo, realizou-se um estudo de caso com abordagem mista de dados que contou com a participa??o de 18 servidores com defici?ncia, envolvidos no processo institucional de inclus?o entre janeiro de 2015 a setembro de 2016. Os achados resultantes da utiliza??o de entrevistas semiestruturadas, an?lise documental de relat?rios de inspe??o t?cnica, leis e Planos de Desenvolvimento Institucionais, foram apreciados com aux?lio de estat?stica descritiva e an?lise tem?tica-categorial, considerando as caracter?sticas das informa??es acessadas. Concluiu-se que a comunidade acad?mica tem se apropriado do conceito da inclus?o social, mas que a elimina??o de constantes barreiras atitudinais, f?sicas e de procedimentos ainda ocorre timidamente, sendo necess?rio, portanto, um melhor aporte de a??es institucionais voltadas aos servidores com defici?ncia. / Brazilian legislation has been progressing steadily, accompanying the struggle movements in favor of people with disabilities. Legal frameworks, such as the Quota Law and the Brazilian Inclusion Law, are born in line with the paradigm shifts that permeate societies, models that move from conceptions of integration to inclusion. Concerning the barriers still present in society and understanding the role of the university as representative of an educational institution and social formation, this work sought to evaluate the insertion and monitoring flows of the working conditions of disabled employees of the Federal University of Rio Grande do Norte. Thus, a multi-method study of mixed data approach was carried out, with the participation of 18 disabled employees, involved in the institutional inclusion process between January 2015 and September 2016. The findings resulting from the use of semistructured interviews , documentary analysis of technical inspection reports, laws and Institutional Development Plans were evaluated with the aid of descriptive statistics and thematic-categorial analysis, considering the characteristics of the information accessed. It was concluded that the academic community has appropriated the concept of social inclusion, but that the elimination of constant attitudinal, physical and procedural barriers still occurs timidly, and therefore, a greater and better contribution of institutional actions directed at the deficiency.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2018-03-13T14:12:31Z No. of bitstreams: 1 RubensMatiasDeSousa_DISSERT.pdf: 2777129 bytes, checksum: 5e91b65940aafe95a42c4b1cdc6528d0 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2018-03-20T11:59:45Z (GMT) No. of bitstreams: 1 RubensMatiasDeSousa_DISSERT.pdf: 2777129 bytes, checksum: 5e91b65940aafe95a42c4b1cdc6528d0 (MD5) / Made available in DSpace on 2018-03-20T11:59:45Z (GMT). No. of bitstreams: 1 RubensMatiasDeSousa_DISSERT.pdf: 2777129 bytes, checksum: 5e91b65940aafe95a42c4b1cdc6528d0 (MD5) Previous issue date: 2017-11-24 / O servi?o ostensivo de ronda de m?vel, desenvolvido no Campus Central da Universidade Federal do Rio Grande do Norte, executado por vigilantes concursados, tem se apresentado como a principal atividade de preven??o e enfrentamento de atos de viol?ncia praticados contra pessoas e patrim?nio p?blico nesse ambiente acad?mico. Por se tratar de uma atividade que apresenta riscos de seguran?a e ergon?micos, este estudo objetivou diagnosticar esse processo, com base na An?lise Ergon?mica do Trabalho - AET, a fim de formular recomenda??es que visem solucionar ou mitigar os problemas identificados. Trata-se de um estudo de caso de car?ter qualitativo. A finalidade da pesquisa, em termos metodol?gico, foi explorat?ria-descritiva. Para tanto, utilizou-se como fontes de coleta de dados, a pesquisa bibliogr?fica, an?lise documental, entrevistas semiestruturadas aplicadas ? 21 dos 32 vigilantes, e a observa??o participante, todos ancorados na metodologia da AET. Foram ainda coletados dados sobre a popula??o investigada e dados relativos ao trabalho executado por esses servidores. Para a an?lise dos dados foi utilizado o software editor de planilhas Microsoft Office Excel. Essa pesquisa ratificou a valida??o de conceitos apresentados por v?rios autores que auxiliaram na compreens?o do tema e na elabora??o do diagn?stico. Quanto aos resultados obtidos deste estudo, identificou-se a exist?ncia de problemas relacionados ao distanciamento entre o trabalho prescrito e o trabalho real, ?s condi??es de trabalho, fatores esses que resultaram na apresenta??o de recomenda??es que visam contribuir para a redu??o dos riscos de seguran?a e ergon?micos existentes, bem como para a melhoria das condi??es de trabalho e qualidade do objeto investigado. / The ostensive mobile round service, developed at the Central Campus of the Federal University of Rio Grande do Norte, run by bankrupt vigilantes, has been presented as the main activity of prevention and coping with acts of violence against people and public assets in this academic environment. Because this is an activity that presents safety and ergonomic risks, this study aimed to diagnose this process, based on the Work Ergonomic Analysis - AET, in order to formulate recommendations that aim to solve or mitigate the problems identified. This is a qualitative case study. The purpose of the research, in methodological terms, was exploratory-descriptive. For this purpose, bibliographical research, documentary analysis, semi-structured interviews applied to 21 of the 32 guards, and participant observation, all anchored in the AET methodology, were used as sources of data collection. We also collected data on the population investigated and data related to the work performed by these servers. For data analysis, the Microsoft Office Excel spreadsheet editor software was used. This research ratified the validation of concepts presented by several authors that helped in understanding the theme and in the elaboration of the diagnosis. Regarding the results obtained from this study, we identified the existence of problems related to the distance between prescribed work and actual work, working conditions, which resulted in the presentation of recommendations aimed at contributing to the reduction of safety risks and ergonomics, as well as for the improvement of working conditions and quality of the object under investigation.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-01-13T14:38:21Z No. of bitstreams: 1 BrumaSorianoIlarrazGomes_DISSERT.pdf: 986765 bytes, checksum: 52765fc5fc12cc6d2990bc667c6e4f94 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-01-26T15:09:30Z (GMT) No. of bitstreams: 1 BrumaSorianoIlarrazGomes_DISSERT.pdf: 986765 bytes, checksum: 52765fc5fc12cc6d2990bc667c6e4f94 (MD5) / Made available in DSpace on 2017-01-26T15:09:30Z (GMT). No. of bitstreams: 1 BrumaSorianoIlarrazGomes_DISSERT.pdf: 986765 bytes, checksum: 52765fc5fc12cc6d2990bc667c6e4f94 (MD5) Previous issue date: 2015-08-21 / Este trabalho teve como objetivo propor mecanismos a serem adotados na Comiss?o de ?tica da Universidade Federal do Rio Grande do Norte com o objetivo de minimizar condutas anti?ticas nos concursos p?blicos para docentes estabelecendo um entendimento pragm?tico da din?mica desta comiss?o no papel de guardi? e promotora da reputa??o ?tica nesta universidade. O foco nas sele??es de docentes decorreu do fato de demonstrarem-se suscet?veis a desvios ?ticos e sofrerem interfer?ncia direta da moral individual dos respons?veis pelas etapas de elabora??o e execu??o do processo seletivo. Este estudo encontra-se pautado na legisla??o pertinente em vigor, relativa ao que se estabelece tanto no Sistema de Gest?o da ?tica no Poder Executivo Federal, quanto no que se refere ?s sele??es p?blicas e no exame das ocorr?ncias de infra??es ?ticas nos concursos para docentes na UFRN, registradas na Comiss?o de ?tica desta universidade desde sua implanta??o em 2008 at? o ano de 2014 como instrumentos para aferir quais a??es a Comiss?o de ?tica deve empregar para aprimorar a gest?o sobre o impacto de posicionamentos morais e ?ticos e sua import?ncia quanto ? outorga da imagem ?tica da institui??o perante a sociedade. Ap?s esta etapa, realizou-se entrevista com servidores da Coordenadoria de Concursos da UFRN, com o objetivo de compreender a din?mica atual e quais os mecanismos empregados pelo setor para orientar os servidores envolvidos na organiza??o dos certames, estabelecendo uma refer?ncia de dispositivos administrativos atualmente empregados para regrar as etapas dos concursos e assegurar sua transpar?ncia. Por fim, este trabalho contribui para o planejamento de a??es cujo impacto ao serem adotadas reflita-se diretamente na constru??o de um ambiente mais ?tico na UFRN. / This work has the goal of proposing mechanisms to be adopted by the Ethics Commission at the Universidade Federal do Rio Grande do Norte aiming at minimizing unethical behaviors from committees evaluating candidates for filling professor positions since the elaboration of exams until the end of the evaluation process. Such mechanisms must establish a pragmatic understanding about the role of this commission as guardian and promoter of this university reputation as an ethical institution. The focus on the civil service exams is derived from the fact that they revealed high susceptibility to ethical deviation and that they are under direct interference of moral aspects of each of the committee members. This study is grounded on the current laws and regulations into effect as well as on the records of ethical infractions registered and kept by the university Ethics Commission from its beginning in 2008 until the end of the year 2014 as tools for checking which actions the Ethics Commission could employ in order to enhance the management over the impact of moral and ethical judgments along with their importance in granting the image as an ethical institution before the society. After this stage, we interviewed employees from the section responsible for coordinating the mentioned exams with the objective of understanding the current process and the guidelines given to all the committee members, what allowed us to establish a reference of which administrative apparatus have been employed currently in order to rule the all stages of the exam process as long as assure its transparency. Finally, this work contributes to plan actions which are expected to build up an academic environment where the ethics is widely pervasive as they take effect.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-02T14:56:31Z No. of bitstreams: 1 FranklinTorresBrandao_DISSERT.pdf: 2842721 bytes, checksum: 8e3af08825c719ae845fb2fe847fd9dd (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-02-09T19:37:35Z (GMT) No. of bitstreams: 1 FranklinTorresBrandao_DISSERT.pdf: 2842721 bytes, checksum: 8e3af08825c719ae845fb2fe847fd9dd (MD5) / Made available in DSpace on 2017-02-09T19:37:35Z (GMT). No. of bitstreams: 1 FranklinTorresBrandao_DISSERT.pdf: 2842721 bytes, checksum: 8e3af08825c719ae845fb2fe847fd9dd (MD5) Previous issue date: 2016-10-06 / A modalidade licitat?ria denominada preg?o, na sua forma eletr?nica tem como principais caracter?sticas: agilidade, desburocratiza??o, transpar?ncia, redu??o de pre?os e amplia??o da competitividade, uma vez que, os licitantes podem competir a dist?ncia, viabilizando a participa??o de Microempresas e Empresas de Pequeno Porte. Apesar das caracter?sticas positivas atribu?das a esta modalidade, mesmo assim, se faz necess?rio analisarmos de forma aprofundada os dados inerentes as aquisi??es dos bens e servi?os comuns, quanto aos princ?pios basilares da Administra??o p?blica, especificamente, o princ?pio da efici?ncia. Baseado nisso, este estudo se prop?s identificar aspectos positivos e negativos referente a economicidade, celeridade, competividade ison?mica perante os benef?cios concedidos pelo estatuto das microempresas e empresas de pequeno porte e cancelamento de itens nas contrata??es p?blicas advindas dos processos licitat?rios na modalidade preg?o, na forma eletr?nica, no Instituto Federal de Educa??o, Ci?ncia e Tecnologia do Sert?o Pernambucano, no exerc?cio financeiro de 2014. Assim, trata-se de um estudo de caso no Departamento de Licita??es e Compras do IF Sert?o - PE referente aos processos licitat?rios, sendo uma pesquisa explorat?ria e documental, com abordagem quantitativa. A amostra foi de 35 preg?es eletr?nicos, sendo esses dados extra?dos do sitio eletr?nico de Compras do Governo Federal (www.comprasgovernamentais.gov.br), conhecido como ComprasNet, e bem como de arquivos f?sicos e eletr?nicos produzidos pela Comiss?o Permanente de Licita??o referente ao ano de 2014. Os resultados revelaram que 35 preg?es foram homologados, sendo 11 de servi?os continuados, 8 de servi?os de natureza n?o continuada, 10 de bens de consumo e 6 de bens permanente. Juntos, esses preg?es resultaram em uma economia de recursos para o IF Sert?o - PE acima da m?dia em outras Organiza??es P?blicas. Al?m disso, o estudo evidenciou que a categoria de servi?os n?o continuados foi a que obteve a maior economia de recursos e maior celeridade, com um tempo de dura??o menor em dias na fase externa do preg?o. De forma semelhante, foi observado maior economia de recursos e maior celeridade nas licita??es cujo crit?rio de julgamento foi o menor pre?o por item. No entanto, este crit?rio obteve o maior n?mero de itens cancelados. Com rela??o a participa??o das Microempresas e Empresas de Pequeno Porte nos resultados das licita??es, foi identificado que essas empresas representaram uma maior porcentagem do valor total homologado nos preg?es eletr?nicos quando comparado a outros enquadramentos empresariais. Entretanto, as pequenas empresas da Regi?o do Sert?o de Pernambuco foram as que tiveram a menor participa??o nos resultados do valor total homologado apesar do incentivo concedido pela Lei Complementar n? 123/2006. Outro resultado importante foi que houve um n?mero elevado de itens cancelados, sendo maior n?mero por licita??o fracassada. Os principais motivos foram os lances dos licitantes acima do pre?o estimado pela Administra??o do IF Sert?o - PE e a Inabilita??o por irregularidades nos documentos de habilita??o. Portanto, esta pesquisa identificou maior economicidade e celeridade nas licita??es da categoria de contrata??o de servi?os n?o continuados e quando o crit?rio de julgamento adotado foi o menor pre?o por item. No entanto, foi observado alto ?ndice de itens cancelados e pouca participa??o de empresas de pequeno porte localizadas na regi?o do IF Sert?o -PE. / Electronic trading is a bidding modality. Its main features are: agility, reducing bureaucracy, transparency, price reduction and expansion of competitiveness, since bidders can compete from a distance, allowing the participation of Micro and Small Companies. Despite the positive characteristics attributed to this modality, even so, it is necessary to analyze in detail the data related to the acquisition of goods and common services, as the basic principles of Public Administration, specifically, the principle of efficiency. Based on this, the present study aims to identify positive and negative aspects related to economy, celerity, isonomic competitiveness under the benefits granted by the status of Micro and Small Companies. Besides that, it also aims to identify the cancellation of items in public procurement through bidding processes through the electronic trading modality at Federal Institute of Education, Science and Technology of Sert?o Pernambucano, in the financial year of 2014. So it is a case study in the Department of Bidding and Purchasing, at the Institute aforementioned, regarding the bidding process. It is also an exploratory and documentary research with a quantitative approach. The sample was 35 electronic auctions, and these data were extracted from the electronic site of the Federal Government Purchases (www.comprasgovernamentais.gov.br), known as ComprasNet, as well as physical and electronic files produced by Bidding Permanent Commission of Auctions in 2014. The results revealed that 35 auctions sessions were approved, 11 of continued services, 8 non-continuous services, 10 consumer goods and 6 permanent assets. Together, these sessions resulted in a saving of resources for the Federal Institute of Education, Science and Technology of Sert?o Pernambucano above average in other Public Organizations. In addition, the study revealed that the category of non-continuous service was the one with the largest economy of resources and celerity, with a shorter duration of days on the trading external phase. Similarly, it was observed a greater economy of resources and celerity in tenders whose criterion of judgment was the lowest price per item. However, this criterion had the highest number of canceled items. Regarding the participation of Micro and Small Companies in the results of bidding, it was identified that these companies accounted for a higher percentage of the total amount approved in the electronic trading sessions when compared to other business environments. However, small businesses in the Sert?o of Pernambuco were those that had the lowest share in the results of the total amount approved in spite of the incentive granted by Complementary Law n? 123/2006. Another important result was that there was a high number of canceled items, mainly due to unsuccessful bidding. The main reasons of this were the bids of the bidders above the estimated price by the Administration of the Institute and the disqualification for irregularities in the qualification documents. Therefore, this study identified greater economy and efficiency in biddings related to non-continuous services and when the judgment criterion adopted was the lowest price per item. However, it was observed high rate of canceled items and little participation of local small businesses.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-13T20:50:59Z No. of bitstreams: 1 MariaAngelicaAiresGil_DISSERT.pdf: 1632949 bytes, checksum: 66ddf02c97fd5277e3a44ed1397816e1 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-02-16T23:43:48Z (GMT) No. of bitstreams: 1 MariaAngelicaAiresGil_DISSERT.pdf: 1632949 bytes, checksum: 66ddf02c97fd5277e3a44ed1397816e1 (MD5) / Made available in DSpace on 2017-02-16T23:43:48Z (GMT). No. of bitstreams: 1 MariaAngelicaAiresGil_DISSERT.pdf: 1632949 bytes, checksum: 66ddf02c97fd5277e3a44ed1397816e1 (MD5) Previous issue date: 2016-05-30 / A incid?ncia de Infec??es Sexualmente Transmiss?veis (IST) ainda ? muito alta no Brasil, especialmente ? infec??o pelo V?rus da Imunodefici?ncia Humana (HIV), o que tem mobilizado governo e comunidade cient?fica para o controle dessas infec??es, pois se trata de um grave problema de sa?de p?blica. Estudos demonstram que no Brasil a clam?dia ? a IST mais incidente e que a AIDS e a s?filis s?o de notifica??o compuls?ria desde 1986. O objetivo ? analisar o conhecimento, atitudes e comportamentos da comunidade universit?ria relacionados ?s IST, para subsidiar a implanta??o de um Centro de Testagem e Aconselhamento (CTA) na Universidade Federal do Rio Grande do Norte (UFRN). Com abordagem quantitativa, delineamento descritivo transversal, do tipo levantamento de dados com amostragem estratificada proporcional, totalizando 305 question?rios autoaplicados, composto por 258 discentes, 8 docentes e 39 t?cnicos-administrativos. Os participantes apresentaram o seguinte perfil: maioria de mulheres, jovens e adultos, com ensino m?dio completo, solteiros e cat?licos. Os resultados demonstram que os participantes possuem um bom conhecimento sobre IST/HIV/AIDS, independentemente da escolaridade, havendo associa??es estat?sticas significativas entre tal conhecimento e escolaridade apenas para alguns itens, inferindo-se que o n?vel m?nimo de escolaridade apresentado pelos participantes foi suficiente para a difus?o da informa??o e do conhecimento. No que diz respeito aos comportamentos relacionados ? sa?de sexual, 84,3% dos participantes eram ativos sexualmente, e destes, 15,3% j? mantiveram rela??es sexuais com pessoas do mesmo sexo. A primeira rela??o sexual ocorreu em m?dia aos 16 anos para homens e aos 19 anos para mulheres. Verificou-se ainda que, independentemente da situa??o conjugal, a maioria (82,6%) n?o utilizava preservativo com os parceiros fixos. Quando o parceiro era ocasional, o uso do preservativo foi mais relatado (36,4%). No entanto, 33,8% das pessoas relatam n?o usar preservativo e ainda 14,1% n?o souberam ou n?o quiseram informar. Houve associa??o significativa entre usar preservativo com parceiros ocasionais e a situa??o conjugal, pois 18,9% dos participantes casados e 12,6% com uni?o est?vel, afirmaram ter usado preservativo, mas, 17,5% e 12,6% destes, n?o utilizaram. Praticamente metade dos participantes nunca realizou o teste de detec??o do HIV. A partir de 25 anos, as pessoas passam a fazer o teste. No entanto, depois dos 50 anos, h? uma invers?o, e tal como os jovens entre 16 e 25 anos, novamente h? uma divis?o entre os que fazem e os que nunca fizeram o teste. A respeito da atitude frente ? infec??o do HIV e da AIDS, 80% dos participantes revelaram que possuem medo de se relacionar com pessoas soropositivas, e essa vari?vel n?o se associou estatisticamente com nenhuma caracter?stica demogr?fica (sexo, idade, escolaridade, religi?o) ou laboral (v?nculo institucional), nos permitindo inferir que se trata de algo compartilhado pelos participantes. Os respondentes n?o vinculam a infec??o pelo HIV a grupos de risco como dependentes qu?micos e profissionais do sexo ou promiscuidade, revelando que sabem que a infec??o se relaciona com comportamentos de risco. Conclui-se que, embora a comunidade universit?ria participante tenha conhecimento sobre IST/HIV/AIDS, os comportamentos e atitudes n?o s?o consonantes com os mesmos, evidenciando vulnerabilidade. / The incidence of Sexually Transmitted Infections (STI) is still very high in Brazil, especially infection with Human Immunodeficiency Virus (HIV), which has mobilized government and scientific community to control these infections because it is a serious issue for the public?s health. Studies show that in Brazil chlamydia is the most frequent STI and AIDS and syphilis are notifiable since 1986. The objective is to analyze the knowledge, attitudes and behaviors of the university community related to STIs, to support the establishment of a Centre counseling and Testing (CTA) at the Federal University of Rio Grande do Norte (UFRN). With a quantitative approach, cross-sectional design, the kind data collection with proportional stratified sampling, totaling 305 self-administered questionnaires, composed of 258 students, 8 teachers and 39 administrative technicians. Participants presented the following profile: most women, youth and adults with high school education, single and Catholics. The results show that participants have a good knowledge of STI / HIV / AIDS, regardless of education, with significant statistical associations between such knowledge and education only for some items, inferring that the minimum level of education presented by the participants was enough to the dissemination of information and knowledge. With regard to behaviors related to sexual health, 84.3% of participants were sexually active, and of these, 15.3% have had sex with people of the same sex. The first sexual intercourse occurred on average at 16 years for men and 19 years for women. It was also found that regardless of the marital status, the majority (82.6%) didn?t use condom with fixed partners. When the partner was casual, condom use was most often reported (36.4%). However, 33.8% of people reported not using condoms and even 14.1% did not know or would not tell. There was a significant association between condom use with casual partners and marital status, as 18.9% of married participants and 12.6% with stable, said they used a condom, but 17.5% and 12.6% of those didn?t use. Nearly half of the participants never held an HIV detection test. From 25 years, people start to take the test. However, after 50 years, there is a reversal, and as young people between 16 and 25, again there is a division between those who do and those who have never been tested. Regarding the attitude to HIV infection and AIDS, 80% of participants revealed that have fear to relate to people living with HIV, and this variable was not statistically associated with any demographic characteristics (sex, age, education, religion) or labor (institutional link), allowing us to infer that it is something shared by the participants. Respondents do not bind the HIV infection risk groups such as drug addicts and sex workers or promiscuity, revealing that they know the infection is related to risk behaviors. We conclude that, although the participating university community has knowledge about STI/ HIV / AIDS, behaviors and attitudes are not in line with the same, showing vulnerability.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-22T19:52:03Z No. of bitstreams: 1 ClaudioHenriqueSilvaDeFreitas_DISSERT.pdf: 1740254 bytes, checksum: 894f0ff9f21933b0594b76c6cfa325a8 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-08T00:31:33Z (GMT) No. of bitstreams: 1 ClaudioHenriqueSilvaDeFreitas_DISSERT.pdf: 1740254 bytes, checksum: 894f0ff9f21933b0594b76c6cfa325a8 (MD5) / Made available in DSpace on 2017-03-08T00:31:33Z (GMT). No. of bitstreams: 1 ClaudioHenriqueSilvaDeFreitas_DISSERT.pdf: 1740254 bytes, checksum: 894f0ff9f21933b0594b76c6cfa325a8 (MD5) Previous issue date: 2016-09-28 / Este estudo teve como objetivo analisar o processo de trabalho e as a??es do t?cnico de enfermagem na cl?nica cir?rgica do Edif?cio Central de Interna??o do Hospital Universit?rio Onofre Lopes, ECI-HUOL. Buscou-se, assim, entender como se d? a organiza??o do trabalho, mais especificamente em rela??o ?s atividades assistenciais. O estudo descritivo proposto foi realizado no setor de cl?nica cir?rgica do Hospital Universit?rio Onofre Lopes em Natal/RN e incluiu 18 enfermeiros e 54 t?cnicos de enfermagem atuantes no referido setor. A partir de uma an?lise inicial dos impressos e protocolos dispon?veis, constatou-se a defici?ncia na sistematiza??o dos procedimentos e a limita??o de instrumentos que possam guiar os t?cnicos na defini??o de uma l?gica ou sequenciamento de suas a??es. Com o uso de instrumentos variados (observa??o, question?rio fechado do tipo survey), foi feita uma an?lise de como se d? a organiza??o do trabalho da enfermagem e constatou-se que, na ?tica dos envolvidos, este se processa de maneira aleat?ria, sem um instrumento formal que ordene as atividades ou indique quem deve orientar o sequenciamento ou prioridade das a??es assistenciais. Os resultados indicaram tamb?m que, de modo geral, tal fragilidade de par?metros propicia certa personaliza??o na assist?ncia, traduzida numa atua??o que expressa os h?bitos adquiridos e a vis?o particular de cada profissional em rela??o ao processo. Conclui-se, ent?o, que, longe de buscar um enrijecimento e controle absoluto do agir, ? necess?rio otimizar a organiza??o do trabalho a partir da escolha e ado??o de procedimentos que informem e padronizem a assist?ncia, evitando, assim, que a indefini??o quanto aos par?metros comprometa o tratamento institu?do, trazendo riscos ? sa?de do paciente. / This study aimed to analyze the work process and the nursing technician's actions in the surgical sectors of the Central building of hospitalization of University Hospital Onofre Lopes, ECI - HUOL. It attempted to thus understand how is the organization of work, specifically in relation to welfare activities. The proposed descriptive study was performed in surgical sector of Onofre Lopes University Hospital in Natal / RN and included 18 nurses and 54 nurse technicians who work in that sector. From an initial analysis of forms and available protocols, it was found that has a deficiency in the systematization of the procedures and the limitation of tools that can guide the technicians in the definition of a logic or sequence of its shares. With the use of various instruments (observation, closed questionnaire type survey), an analysis of how is the organization of nursing work was done. It was found that, in the view of those involved, their activities are performed randomly, without a formal instrument to order the actions or indicate who should guide the sequencing and priority of care actions. The results also indicated that, in general, such fragility parameters provide some personalization in care, translated into a performance that expresses the acquired habits and the particular vision of each professional regarding the process. It was concluded, then, that far get a stiffening and absolute control of the act, it is necessary to optimize the organization of work from the choice and adoption of procedures to report and standardize the assistance, thus avoiding the uncertainty as to the parameters compromise the treatment given, bringing risks to patient health.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-22T20:25:20Z No. of bitstreams: 1 JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-08T22:19:15Z (GMT) No. of bitstreams: 1 JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5) / Made available in DSpace on 2017-03-08T22:19:15Z (GMT). No. of bitstreams: 1 JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5) Previous issue date: 2016-10-18 / Este projeto t?cnico tem como objetivo analisar o processo de compras de material de consumo via sistema de registro de pre?o, dispon?vel nos sistemas SIG (SIPAC) da Universidade Federal do Rio Grande do Norte (UFRN). O mapeamento desse processo teve como local de observa??o o Centro de Bioci?ncias (CB), uma das unidades acad?micas da UFRN, com a finalidade de visualizar todo o fluxo desse processo, identificar desperd?cios e propor melhorias que permitam evit?-los por meio dos princ?pios do Gerenciamento de Processos de Neg?cio (BPM) e ferramentas do Sistema Toyota de Produ??o (STP), no intuito de melhorar sua efici?ncia. A metodologia para a realiza??o da pesquisa ? do tipo explorat?ria descritiva, cujo principal embasamento consiste em uma adapta??o da estrat?gia de Pesquisa-A??o, que tem premissa de car?ter participativo e concede mudan?a no processo de forma planejada. Assim, analisa-se o fluxo do processo, tomando como referencial a literatura e as ferramentas especializadas do Sistema Toyota de Produ??o; Processo Enxuto; Businees Process Management (BPM); e Business Process Management Notation (BPMN). Ap?s a an?lise do fluxo este estudo conclui que o processo em quest?o, apresenta seu lead time acima do esperado. O estudo constata que h? diversas oportunidades de melhorias de impacto na gest?o, tais como: readequa??o de layout, nova modelagem do processo e melhor controle do fluxo. Com isso, evidencia que as ferramentas de gest?o, com base no BPM e STP, viabilizam a??es estruturais e de controle mais eficientes das tarefas, minimizando desperd?cios e reduzindo o lead time do processo e aumentando a sua produtividade. / This technical project aims to analyze the purchasing process of consumption via ?Registro de pre?os?the sistematic routine available in the SIG systems (SIPAC) of UniversidadeFederal do Rio Grande do Norte (UFRN). The process mapping was implemented by watching the Biosciences Center (BC), one of the academic UFRN`s units, in order to view the entire flow of the process, identify waste and propose improvements to avoid them through the principles of Process Management business (PMB) and tools of the Toyota Production System (TPS), in order to improve their efficiency. The research methodology is descriptive exploratory type, whose main foundation consists of an adaptation of the Action Research strategy, which has participatory nature premise and gives change in a planned process. Thus, we analyze the process flow, taking as reference literature and specialized tools of the Toyota Production System; Lean process; Businees Process Management (BPM); and Business Process Management Notation (BPMN). After analyzing the flow this study concludes that the case in question, presents its lead time than expected. The study finds that there are several opportunities in the management impact of improvements. With this, it shows that the management tools based on BPM and STP, enable structural actions and more efficient control of tasks, minimizing waste and reducing the lead time of the process and increasing their productivity.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-22T20:27:28Z No. of bitstreams: 1 MichelleDeMedeirosMendes_DISSERT.pdf: 2609311 bytes, checksum: 815dd9d1575372f9dab85cd2d6b80e8e (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-08T22:27:15Z (GMT) No. of bitstreams: 1 MichelleDeMedeirosMendes_DISSERT.pdf: 2609311 bytes, checksum: 815dd9d1575372f9dab85cd2d6b80e8e (MD5) / Made available in DSpace on 2017-03-08T22:27:15Z (GMT). No. of bitstreams: 1 MichelleDeMedeirosMendes_DISSERT.pdf: 2609311 bytes, checksum: 815dd9d1575372f9dab85cd2d6b80e8e (MD5) Previous issue date: 2016-09-22 / O presente estudo teve como objetivo geral analisar a rela??o entre as condi??es de trabalho e os riscos psicossociais a que s?o submetidos os funcion?rios do Restaurante Universit?rio (RU) da Universidade Federal do Rio Grande do Norte (UFRN). Na pesquisa descritiva empreendida, optou-se, enquanto estrat?gia, por um estudo de caso do tipo multim?todos, combinando recursos variados, visando uma abordagem mais aprofundada do fen?meno investigado. Os dados foram coletados atrav?s de observa??o direta e sistem?tica e da utiliza??o de question?rios (Question?rio de Condi??es de Trabalho-QCT e Protocolo de Avalia??o dos Riscos Psicossociais no Trabalho?PROART), que buscaram analisar as condi??es de trabalho e identificar os riscos psicossociais no contexto do RU. Os resultados obtidos indicaram que os servidores do RU, em sua maioria, s?o do sexo masculino, com uma m?dia de idade de 38 anos, casados, trabalhando na unidade, em m?dia, h? pouco mais de dois anos, grande parte deles nas fun??es de auxiliar de cozinha, cozinheiro e copeiro. Com rela??o aos resultados oriundos do QCT, constatou-se que as condi??es de trabalho ofertadas aos servidores do RU s?o propiciadoras de danos f?sicos e ps?quicos, podendo acarretar agravos ? sa?de dos mesmos, principalmente em fun??o de aspectos relacionados a infraestrutura e ao ambiente sociogerencial. Os resultados oriundos do PROART corroboraram os dados obtidos com o QCT, indicando que os funcion?rios do RU est?o submetidos a riscos psicossociais de grau baixo a mediano, principalmente em fun??o das prescri??es quanto ? organiza??o do trabalho, bem como do sofrimento patog?nico derivado dos sentimentos de insatisfa??o e desgaste. Tais resultados configuram-se como um alerta para uma situa??o limite que demanda, em curto e m?dio prazo, a necessidade de interven??o por parte da gest?o, no sentido de promover a??es que minimizem os efeitos negativos e potencializem o impacto positivo do trabalho. Espera-se que os resultados obtidos propiciem uma amplia??o do conhecimento sobre o setor e forne?am aos gestores dados e informa??es que possam subsidiar a implementa??o de mudan?as voltadas para a melhoria do funcionamento organizacional e das condi??es de trabalho, trazendo como principal consequ?ncia, a redu??o de despesas p?blicas e dos agravos ? sa?de decorrentes do ambiente de trabalho. / This study aimed to analyze the relationship between working conditions and psychosocial risks that the staff of the University Restaurant (UR) of the Federal University of Rio Grande do Norte (UFRN) is subjected. In undertaken descriptive research, as a strategy, we decided for a case study of multimethod type, combining various resources, seeking a broader approach to the phenomenon investigated. Data were collected through direct and systematic observation and using the questionnaires (Conditions Questionnaire work-QCT and Psychosocial Risk Assessment Protocol Work-PROART), which sought to examine working conditions and identify psychosocial risks in the context UR. The results indicated that the servers of the UR, mostly are male with an average age of 38 years old, married, working in the unit, on average, just over two years, most of them as the kitchen auxiliary function, cook and cupbearer. Regarding the QCT results, it was found that the working conditions offered to UR servers are conducive to physical and psychological damage and may cause health problems, mainly due to issues related to infrastructure and sociogerencial environment. The results from PROART corroborated the data obtained with the QCT, indicating that UR workers are subject to psychosocial risks low to medium character, mainly due to the requirements relating to the organization of work, as well as the pathogenic suffering derived from feelings of dissatisfaction and wear. These results are configured as an alert to an extreme situation that demand, in the short and medium term, the need for intervention by the management to promote actions to minimize the negative effects and leverage the positive impact of the work. It is expected that the results obtained may convey an increased knowledge of the sector and provide managers data and information that can support the implementation of changes aimed at improving the organizational functioning and working conditions, bringing as main consequence, the reduction of public expenditure and health problems arising from the work environment.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-22T20:31:54Z No. of bitstreams: 1 PedroRodriguesGoncalves_DISSERT.pdf: 1326967 bytes, checksum: 123099c1075311488f36398a8d427a43 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-08T23:00:44Z (GMT) No. of bitstreams: 1 PedroRodriguesGoncalves_DISSERT.pdf: 1326967 bytes, checksum: 123099c1075311488f36398a8d427a43 (MD5) / Made available in DSpace on 2017-03-08T23:00:44Z (GMT). No. of bitstreams: 1 PedroRodriguesGoncalves_DISSERT.pdf: 1326967 bytes, checksum: 123099c1075311488f36398a8d427a43 (MD5) Previous issue date: 2016-10-25 / O Departamento de Recursos Humanos ? o setor respons?vel por todo acompanhamento e desenvolvimento profissional dos colaboradores, sendo o desenvolvimento por meio de treinamentos e capacita??es, um dos suportes para a melhoria da gest?o de pessoas no servi?o p?blico. Esse estudo fundamentou-se na legisla??o federal, decretos 5.707/06 e 5.825/06, que estabelecem crit?rios de desenvolvimento cont?nuo dos servidores p?blicos federais bem como do Programa de Capacita??o e Aperfei?oamento adotado pela Universidade Federal do Rio Grande do Norte - UFRN. O objetivo geral desse estudo foi identificar os efeitos diretos e espec?ficos, das a??es de capacita??o e treinamento, voltados ? ?rea administrativa, sobre o comportamento do servidor em seu cargo, dentro da Universidade Federal do Rio Grande do Norte, e propor a implanta??o de um instrumento de avalia??o de impacto em profundidade no ambiente de trabalho. Trata-se de um estudo de natureza descritiva, explorat?ria, de abordagem qualitativa e quantitativa. A coleta dos dados ocorreu por meio de um question?rio com perguntas fechadas. A amostra constituiu-se de 108 colaboradores do campus central, sendo 88 t?cnicos administrativos e 20 chefes de unidades administrativas. Os resultados apresentados demonstraram a repercuss?o positiva do programa de capacita??o da institui??o e a contribui??o da forma??o permanente dos servidores. Evidenciaram-se tamb?m os altos ?ndices de satisfa??o nas respostas relacionados ? aplicabilidade dos conhecimentos adquiridos ap?s capacita??o, bem como os efeitos diretos e espec?ficos das a??es de capacita??o e treinamento na ?rea administrativa interferindo de forma positiva no comportamento do servidor em seu cargo. Na an?lise da confiabilidade do question?rio, obteve-se um alfa de Cronbach acima de 0,70, demonstrando, assim, consist?ncia dos dados classificada como satisfat?ria no instrumento de pesquisa. O estudo contribuiu na proposi??o de um modelo de avalia??o de impacto em profundidade adaptado ? realidade da Institui??o. / The Human Resources Department is responsible for monitoring industry and professional development of employees, and the development through training and skills, one of the supports for the improvement of personnel management in the public service. This study was based on federal legislation, decrees 5,707/06 and 5,825/06, establishing criteria for continuos development of federal public servants, as well as training and Development Program adopted by the Federal University of Rio Grande do Norte-UFRN. The general objective of this study was to identify the direct and specific effects of the training actions, aimed at administrative area, about the behavior of the server in your office, in the Federal University of Rio Grande do Norte, and finally draw up and propose the implementation of a tool for in-depth impact assessment in the workplace. This was a study of a descriptive nature, exploratory, and qualitative and quantitative approach. The data collection took place by means of a questionnaire with closed questions. The sample consisted of 108 employees of central campus, 88 administrative technicians and 20 managers of administrative units. The results demonstrated the positive impact of the training program of the institution and the contribution permanent of the servers. Showed the high levels of satisfaction in the responses related to the applicability of the knowledge gained after training, as well as the direct and specific effects of the training actions in the administrative area clearly interfering positively in the server behavior in Office. Statistical analysis showed a Cronbach's Alpha's up 0.70, demonstrating thus data consistency classified as satisfactory in the search tool. The study contributed to the proposition of a model of in-depth impact assessment adapted to the reality of the institution.