Main object of diploma thesis is to analyze HR processes in international company, finding weak and strong parts of this process and come up with new ideas to improve this process.

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Réalisée dans le cadre d’un contrat CIFRE, cette thèse étudie la construction, l’appropriation et les effets de la politique d’égalité professionnelle entre les femmes et les hommes chez Orange. Mobilisant la perspective appropriative des dispositifs de gestion enrichie par le concept de logiques institutionnelles, ce travail repose sur un matériau riche et varié : entretiens, données RH, séquences d’observation, documents internes, notamment. Nous montrons que la coexistence de plusieurs conceptions de l’égalité professionnelle au sein de l’entreprise structure fortement l’application de la politique au niveau local, mais également sa construction, qu’il s’agisse de l’accord d’entreprise ou de la politique non négociée. L’analyse conjointe de l’application de la politique et de ses effets, permise par la combinaison de matériaux et de méthodes qualitatifs et quantitatifs, nous donne de plus l’opportunité de comprendre les effets quantifiables (ou l’absence d’effets quantifiables) d’une mesure à l’aune de la manière dont elle est appliquée au niveau local. Nous mettons enfin en exergue les spécificités de la négociation sur l’égalité professionnelle par rapport à d’autres négociations, dues notamment à la transversalité de l’égalité professionnelle à de nombreux processus RH ; et nous soulignons l’importance de la coexistence et de l’articulation de l’accord d’entreprise et de la politique non négociée sur l’égalité professionnelle. / This thesis, written while working under a CIFRE contract, studies the construction, the implementation and the effects of the gender equality policy at Orange. Using the appropriative perspective of management tools enriched by the concept of institutional logics, this work is based on various data, in particular: interviews, HR data, observations, internal documents. We show that the coexistence of various conceptions of gender equality within the company strongly affects the implementation of the gender equality policy within the entities, but also its construction, for both the collective bargaining agreement and the non-negotiated policy. The joint analysis of the implementation and of the effects of the policy, made possible by a mixed-method design, allows us to understand the quantifiable effects (or the absence of quantifiable effects) of a measure according to the way it is implemented within the entities. We underline the specificities of the collective bargaining about gender equality, notably due to the fact that gender equality cuts across various HR processes. Finally, we show the importance of the coexistence and articulation of the collective bargaining agreement and non-negotiated gender equality policy.

This thesis deals with theme of Human Resources information systems, sub domain of information systems. Focus of theoretical part of this work is to familiarize reader with term HRIS, its history and evolution, define importance for organization and its environment. Define and critically evaluate its benefits for organization, typical users of HRIS and architecture models, find, evaluate and discus present and future trends. Practical part is focused on solving present situation in real organization that has issues with its HRIS and IT/IS support of HR processes. Main goal of thesis is critically evaluate status of firm and recommend best solution. Findings from theoretical part are applied to analyze and evaluate needs of organization. At the end, recommendation is stated.

An increased use of social media has enabled a new arena for HR functions and the work with HR issues. Proponents are critical of this, as it can lead to ethical and legal dilemmas. So far the research on this area is limited. On this basis I found it interesting to study how social media is used in connection with the recruitment process. Those who will benefit from this study are primarily those dealing with recruitment, but also others working with HR issues. Therefore an empirical study was conducted among different organizations in Sweden, with the help of a web survey. The purpose of the survey was to map the use of social media in recruitment process and investigate any directives/guidelines, and to find out what knowledge in the field that is available out there among the organizations. A survey was distributed to 250 HR functions around Sweden, I received 57 responses. The results showed that a large portion of respondents used social media as a tool in the recruitment process. However, the results showed that many HR functions lacks directives and guidelines for the use and that many respondents also felt that they lacked knowledge in the field, both theoretical and practical knowledge. Among the respondents in which social media was not used, it turned out be a hesitancy and uncertainty to these kind of media. The reliability and what social media could really contribute was questioned. Finally, with the help of the previous research and the empirical study two perspectives could be distinguished, one which suggests that there are many advantages of takingthe plunge and try to take advantage of social media in HR work. While others argue tha tHR managers should take a critical approach in working with social media, questioning the reliability and validity of these media and making decisions based on the information available online, and in conclusion proactively address ethical and legal dilemmas that can arise in the use of social media in the recruiting process.

Bakgrund: HR-funktionens roll inom organisationen har utvecklats under hela 1900-talet för att mot slutet av seklet grena ut sig i trenden HR-transformation. Trenden har inneburit att HR blivit alltmer strategiskt och därav har många HR-processer delegerats till cheferna i linjen. Denna trend har inte alltid varit uppskattad eller önskad av de chefer som nu förväntas leda HR-processerna. Idag ses en problematik kring att chefer är missnöjda av det nya stödet utifrån den mer strategiska HR-funktionen vilket försvårar chefers arbete. Forskning gällande ämnet har påtalat vad som kan tänkas ligga till grund för den rådande problematiken. Dock verkar problematiken kvarstå på den svenska arbetsmarknaden. Syfte: Att beskriva chefens förutsättningar att leda HR-processer vid en svensk organisation. Metod: Studien är en intensiv fallstudie där kvalitativa data har samlats in genom sju semistrukturerade intervjuer. För att beskriva den data som framkommit kring informanternas upplevelser av sina förutsättningar att leda HR-processer, har data analyserats genom en tematisk analys med en induktiv roll av teori. Slutsats: Studien beskriver de fyra centrala förutsättningarna: Medarbetaransvar, Kunskap, Olika behov av stöd och Samarbete. Förutsättningarna är beroende av att cheferna leder samtliga HR-processer vid organisationen samt att cheferna upplever det som positivt att stå som processägare. Studiens beskrivna kunskapsbidrag tillhandahåller en förståelse för vad som kan råda bot på chefernas missnöje kring det nya stödet av en mer strategisk HR-funktion. Den nya kunskapen kan tillämpas av organisationer inom likande kontext som har eller planerar att genomföra en HR-transformation för att skapa rätt förutsättningar för sina chefer att implementera och leda HR-processer. / Background: The role of the HR function within the organization has developed throughout the 20th century. However, towards the end of the century it has become known as the trend HR transformation. The trend has meant that HR has become increasingly strategic and hence many HR processes have been delegated to the managers in the line. This trend has not always been appreciated or desired by the managers who are now expected to lead the HR processes. Today, a problem is seen around managers being dissatisfied with the new support based on the more strategic HR function, which makes their work more difficult. Research on the subject has highlighted what may be the basis for the prevailing problem. However, the problems seem to persist in the Swedish labor market. Purpose: To describe the manager's prerequisites for leading HR processes at a Swedish organization. Method: The study is an intensive case study where qualitative data were collected through seven semi-structured interviews. To describe the data that has emerged about the informants' experiences of their ability to lead HR processes, the data has been analyzed through a thematic analysis with an inductive role of theory. Conclusion: The study describes the four key prerequisites: Employee responsibility, Knowledge, Diverse needs for support and Cooperation. The prerequisites depend on that the managers are leading all HR processes at the organization, and that the managers are perceiving it positive to be the process owner. The study's described knowledge contribution provides an understanding of what can remedy managers' dissatisfaction with the new support from a more strategic HR function. The new knowledge can be applied by organizations in similar contexts that have or plan to implement an HR transformation to create the right conditions for their managers to implement and lead HR processes.