Submitted by Renata Lopes (renatasil82@gmail.com) on 2018-06-28T11:02:04Z No. of bitstreams: 1 deboramagalhaeskirchmair.pdf: 3692249 bytes, checksum: 1f685cc767a4f51db0e2a4233804ced2 (MD5) / Approved for entry into archive by Repositório Institucional UFJF (repositorio@ufjf.edu.br) on 2018-06-29T14:41:27Z (GMT) No. of bitstreams: 1 deboramagalhaeskirchmair.pdf: 3692249 bytes, checksum: 1f685cc767a4f51db0e2a4233804ced2 (MD5) / Made available in DSpace on 2018-06-29T14:41:27Z (GMT). No. of bitstreams: 1 deboramagalhaeskirchmair.pdf: 3692249 bytes, checksum: 1f685cc767a4f51db0e2a4233804ced2 (MD5) Previous issue date: 2018-03-22 / O processo de globalização promoveu mudanças significativas nas relações de trabalho. Nesse contexto, a pressão por competividade e produtividade, alinhada à precarização do trabalho e a má gestão, tem propiciado o aumento da ocorrência do chamado “assédio moral no trabalho”. Trata-se de atitudes e comportamentos que degradam o clima laboral, causando sofrimento para vítimas, podendo culminar no seu adoecimento. Embora possam ocorrer em qualquer tipo de organização, em algumas, pela natureza dos trabalhos desenvolvidos e pelo elevado grau de pressão por produtividade e competitividade, há um ambiente mais propício à ocorrência de casos de assédio. Os bancos representam um exemplo. Na literatura sobre o tema há uma variedade de conceitos e definições que possibilitam diferentes interpretações. Assim, o objetivo geral desta dissertação foi identificar as percepções de funcionários e de profissionais de gestão de pessoas de instituições bancárias sobre o assédio moral. A opção em ouvir a área de gestão de pessoas se deu pelo interesse em levantar as diferentes percepções acerca da temática estudada. Por outro lado, é importante dar voz às vítimas dessa violência que são os trabalhadores alocados nas agências. Para cumprimento do objetivo, foi adotada uma abordagem qualitativa. A coleta de dados primários foi realizada por meio de entrevistas compreensivas com funcionários dos bancos e com profissionais da gestão de pessoas das organizações bancárias. A análise de dados foi conduzida a partir da narração argumentativa. Foi possível, então, constatar que os bancários sofrem diferentes tipos de violência no ambiente de trabalho. As causas referem-se principalmente ao ambiente altamente estressante com pressão para alcance dos resultados que esses trabalhadores são submetidos. A principal consequência percebida foi o adoecimento dos indivíduos. Com relação ao papel exercido pela gestão de pessoas conclui-se que apesar das políticas e ações desenvolvidas pela área, os bancários não as percebem como efetivas. Ademais, ficou evidente o medo que o trabalhador sente em denunciar a violência sofrida, o que permite apurar que a maior parte dos casos de assédio não chega ao conhecimento da gestão de pessoas. A pesquisa documental permitiu verificar que todos os bancos estudados se colocam, no discurso oficialmente adotado, contra atitudes desrespeitosas no trabalho. / The process of globalization has promoted significant changes in workplace relations. In this context, a pressure for competitiveness and productivity, in line with the precariousness of work and management, has opportunized the increase of the occurrences of so-called Workplace Moral Harassment. These are attitudes and behaviors that degrade the workplace climate, causing suffering to the victims, which can culminate in their illness. Although it may occur in any type of organization, in some, by the nature of the works developed and by the high degree of pressure for productivity and competitiveness, there is an environment more conducive to the occurrence of moral harassment cases. Banks are an example. In the literature on the subject there are a variety of concepts and applications that allow different interpretations. Thus, the general objective of this dissertation was to identify the perceptions of employees and Human Resources Management professionals from banking institutions about moral harassment. An option to listen to Human Resources Management professionals was due to the interest in assessing the different perceptions about the subject studied. On the other hand, it is important to give voice to the victims of violence who are the workers assigned to the agencies. To achieve the objective, a qualitative approach was adopted. A primary data collection was conducted through interviews with bank workers and Human Resources Management professionals of banking organizations. The data analysis was conducted from the argumentative narration. It was then possible to verify that the bank workers suffer different types of violence in the workplace. The causes refer mainly to the highly stressful environment with the pressure to reach the results that these workers are submitted to. The main perceived consequence was the sickness of the individuals. Regarding the role of Human Resources Management, it is concluded that despite the policies and actions developed by the area, bank workers do not perceive them as effective. In addition, it was evident the fear that the worker feels in denouncing the violence suffered, which allows to verify that most cases of moral harassment does not come to the knowledge of the Human Resources Management. The documentary research allowed to verify that all the studied banks are placed in the discourse officially adopted, against disrespectful attitudes in the work.

Este estudo tem como objetivo geral identificar as percepções de qualidade de vida no trabalho de professores de inglês utilizando-se o modelo de competências para a Gestão de Qualidade de Vida no Trabalho e a Abordagem Biopsicossocial.Foi realizado um estudo exploratório descritivo, com a idéia de tornar o fenômeno em questão familiar. O trabalho caracterizou-se como descritivo, buscando, desta maneira, identificar as variáveis que determinam os critérios de Qualidade de Vida no Trabalho na percepção dos professores. Foi utilizada a pesquisa survey, que pode ser descrita como a obtenção de dados sobre características, ações ou opiniões de determinado grupo de pessoas, por meio de um questionário. Os respondentes da pesquisa foram 91 professores de inglês, compondo uma amostra não-probabilística. Os resultados mostraram que esses professores percebem a qualidade de vida no trabalho de forma positiva, encontrando deficiência nas questões de saúde e carreira. Concluiu-se que, embora os professores de inglês demonstrem uma percepção positiva dos itens de qualidade de vida no trabalho, os resultados refletem a necessidade que as organizações têm em possuir estratégias bem definidas, pois a gestão de pessoas é prejudicada quando isso não ocorre, trazendo conseqüências no longo prazo por ações que são tomadas no curto prazo, ou seja, a gestão de carreira deve ser tratada de forma estratégica, pois a sua ausência tem afetado parte do processo de ensino, prejudicando a saúde do profissional. / The study investigated the perceptions of Quality of Working Life in the English teacher’s activities, based on the competency model for the Quality of Working Life and the Biopsychosocial Approach. It was conducted an exploratory and descriptive study, so that new ideas could be discovered through this investigation. The method chosen was the survey research, getting data about characteristics, actions and opinions within a group of people, using a questionnaire. Ninety-one English teachers attended this survey, representing a nonprobabilistic sample. The results showed that these teachers perceive positively the quality of working life, having problems in health and career matters. It was concluded that, although the English teachers demonstrate a positive perception in the quality of working life items, the results reflect the need organizations have in establishing strategies. When it doesn’t happen, it is harmful to People Management, bringing consequences in the long term. The lack of a career plan has affected part of the teaching process, causing physical diseases to the professional mentioned.

As atuais tendências econômicas e sociais propiciam o surgimento de carreiras condicionadas não somente às oportunidades profissionais oferecidas pelas organizações, mas também às necessidades pessoais e familiares dos trabalhadores. Os indivíduos, atualmente, são chamados à responsabilidade pela própria carreira e a assumir sua evolução profissional. Porém, para parte das pessoas, as atuais opções de carreira são diferentes das vislumbradas no planejamento original da vida profissional, esse é o caso dos ex-funcionários do Banespa uma Sociedade de Economia Mista, que tinha forma do setor privado, mas conservava características de empresa pública por ter o Estado de São Paulo como seu maior acionista e controlador da instituição. Tinha um quadro de 22,3 mil funcionários em novembro de 2000, no auge do processo de privatização, quando foi vendido ao Grupo Espanhol Santander. Entre as abordagens que consideram as mudanças enfrentadas por esses trabalhadores, as carreiras sem fronteiras surgem como contraponto às teorias tradicionais e consideram fatores de flexibilidade e de independência entre a pessoa e a empresa. Tal conceito foi utilizado neste trabalho como base para a investigação da gestão pessoal da carreira dos ex-funcionários do Banespa; como objetivo geral do estudo, buscou-se identificar as formas de manifestação desse tipo de carreira no gerenciamento pessoal da transição profissional desses trabalhadores. Os procedimentos metodológicos adotados no estudo foram: o quantitativo, operacionalizado por meio da aplicação de um questionário fechado a uma amostra aleatória estratificada proporcional, e o qualitativo, operacionalizado mediante entrevistas abertas padronizadas, aplicadas a uma sub-amostra sorteada aleatoriamente. A decisão de estratificação da amostra deu-se em função da necessidade de divisão dos respondentes em dois grupos: os que permaneceram trabalhando na instituição após a privatização e os que foram desligados após a adesão ao Programa de Desligamento Voluntário de 2001, oferecido pelo novo controlador da instituição. A suposição levantada na sub-hipótese 3 de que as respostas desses dois grupos apresentariam diferenças foi negada. Da mesma forma, a suposição de que as decisões da transição profissional desses trabalhadores seriam norteadas pelo valor Estabilidade/Segurança, representada pela sub-hipótese 2, também foi negada. Os resultados, que levaram à aceitação da sub-hipótese 1 deste trabalho, apontaram que a maneira como a pessoa gerencia sua carreira enquanto trabalha na empresa estável influencia a gestão pessoal da sua transição profissional, influenciando também a manifestação das carreiras sem fronteiras que, nas atitudes profissionais desses trabalhadores, se manifestaram das seguintes formas: Responsabilidade sobre a própria carreira; Compatibilidade entre valores pessoais e trabalho; Influência de necessidades pessoais e familiares em decisões profissionais; Aprendizado constante para valorização profissional; Iniciativa para o aprendizado constante. Apesar da identificação dessas formas de manifestação das carreiras sem fronteiras, os resultados não permitiram estabelecer um padrão para essa manifestação durante a transição profissional, portanto, aceitou-se a hipótese geral do estudo. Constata-se, ao final do trabalho, que as carreiras sem fronteiras podem não corresponder à realidade absoluta das carreiras atuais, mas certamente ajudam na compreensão dessa realidade. / Current economic and social trends have led to the development of careers conditioned not only by the professional opportunities provided by organizations, but also by the personal and family needs of workers. People are now called upon to take responsibility for their own careers and take charge of their professional evolution. To some, however, current career options are different from those that were envisioned when first planning their professional lives, as is the case with former employees of Banespa, a quasi-governmental corporation that operated as a privately held company but was owned (and controlled) mostly by the state of São Paulo. Banespa employed around 22.300 people by November 2000, at the height of a privatization process at the end of which it was sold to the Spanish Santander Group. Of several approaches that may be used to consider the changes faced by these employees, the concept of boundaryless careers arises as a counterpoint to traditional theories that takes into account the factors of flexibility and independence between the person and the firm. In the present work, this concept was used as a basis for investigating the personal career management of former Banespa employees; the general study objective sought to identify the manners in which this type of career is manifested in the personal management of professional transition among this workforce. The present study was carried out by means of quantitative and qualitative methods. The former consisted of a closed-ended questionnaire applied to a proportionate stratified random sample, while the latter consisted of a set of standardized open interviews conducted with a randomly selected subsample. Stratification of the sample was chosen in light of the need to divide respondents into two groups: those who remained with the firm after privatization and those who left after the Voluntary Redundancy Program offered by the firms new controllers in 2001. Sub-hypothesis 3 of the study, which assumed that the two groups responses would differ, was rejected. Likewise, sub-hypothesis 2 that employees decisions on professional transition would be guided by the Stability/ Security factor was rejected. Leading to acceptance of sub-hypothesis 1, results showed that the way in which one manages ones career while employed by a stable organization influences the personal management of ones professional transition, and also influences the manifestation of boundaryless careers, which, in this sample of workers, occurred as follows: Responsibility for ones own career; Compatibility between personal values and work; Influence of personal and family needs in professional decisions; Constant learning for professional appreciation; Initiative for constant learning. Although these manifestations of boundaryless careers were identified, results did not permit the establishment of a pattern for such manifestation during the professional transition phase; the general study hypothesis was therefore accepted. In closing, the boundaryless career concept may not correspond to the absolute reality of current careers, but certainly aids its understanding.

Este estudo se propôs a analisar a relação entre grupos de eventos de aprendizagem e desenvolvimento de competência. Buscou-se compreender quais deles eram considerados mais relevantes para o desenvolvimento de diferentes competências do indivíduo no trabalho. Na revisão bibliográfica, quatro grupos de eventos de aprendizagem emergiram: Aprendizagem Conceitual, Aprendizagem Provocada, Aprendizagem Experiencial e Aprendizagem Experiencial Induzida. Estes grupos foram confrontados com quatro tipos de competências que foram selecionados a partir da análise de 28 tipologias: Social, Funcional, Cognitiva e Metacompetência. A pesquisa quantitativa contou com a análise de 223 respondentes válidos. A amostra foi composta por ex-alunos da FEA-USP dos cursos de administração, economia e contabilidade. Foram aplicados testes de análise de variância para avaliar as hipóteses e testes de análise de correspondência para o aprofundamento da análise. Os resultados evidenciaram a importância dos grupos de eventos de aprendizagem informal, sobretudo o de Aprendizagem Experiencial para o desenvolvimento das quatro competências avaliadas. Os grupos de eventos de aprendizagem formal desenvolvem menos todas as competências e são ainda menos relevantes para o desenvolvimento da Competência Social e da Competência Funcional, em especial para a primeira citada. Além disso, no aprofundamento da análise, 24 eventos tiveram a frequência analisada e foram confrontados com 11 variáveis de perfis. Dos 264 testes Qui-quadrado realizados, 35 deles apresentaram significância estatística, dos quais foi possível analisar a relação entre as categorias em 34 mapas perceptuais gerados pela análise de correspondência. / This study aims to analyze the relationship between groups of learning events and competence development. It tries to understand which of them were considered the most relevant for the development of different individual competences in the professional field. In the bibliography review, four groups of learning events were found: Conceptual Learning, Experiential Learning, Caused Learning and Experiential Induced Learning. These groups were confronted with four types of competence that were selected after an analysis of 28 typologies: Social, Functional, Cognitive and Metacompetence. The quantitative study had the participation of 223 valid respondents. The sample was composed by FEA-USPs alumni of the following areas - Management, Economics and Accountancy. After, One-way ANOVA tests were done to verify the hypothesis, as well ANACOR tests were run to make a profound study. The results emphasize the importance of the groups of informal learning events, mainly on the Experiential Learning. The groups of formal learning events have a lower development of all competences and they are still less relevant to the development of the Social Competence and the Functional Competence, especially for the first one quoted. Furthermore, in a deeper study, 24 learning events had their frequencies analyzed and they were compared with 11 profile variables. 264 Chi-square tests were done and 35 of them presented statistical significance. On the end, it was possible to analyze the relationship among categories on 34 perceptual maps produced by ANACOR tests.

The main goal and contribution of this thesis are to create an artifact in the form of model that supports a recruitment of employees via social media networks and its implementation into practice. For this purpose has been used a depth analysis of current state of researched problematics leading to finding gaps that could be eventually solved while using mentioned model. The Author takes advantage of knowledge obtained from literature research and also from self-created research, particularly the analysis of content type investigated social media networks and specific data obtained manually and automatically; Comparative analysis of job advertisements; periodic questionnaire survey amongst HR staff. A significant part of the research has also been an investigation of already existing frames of social media networks recruitment. A depth analysis of current state determines that there is existence only of few models dealing with social media networks recruiting. Furthermore, these models lack candidate evaluation based on the social media networks behavior. Artifact as a model that supports a recruitment of employees via social media networks contains a suggestion of an automatic solution dealing with user´s data downloading and also a suggestion of subsequent analytical data processing and the creation of a predictive model for assessing the user´s behavior on the social media networks. Final evaluation of the effectiveness of the proposed model is done through the formal verification process and the case study. The case study verification has the suggested artifact been implemented in practice with a name Model PM that is using a recruiting application (Práce na míru) for an extraction of Facebook´s data. For user´s behavior predictor setting has been used a character test (MBTI). With the help of the cluster analysis and machine learning (Decision trees) has been created Stochastic predictive model that determines a character type of particular candidate (The accuracy of the prediction of the MBTI personality category is in the range between 68 % to 84 % in individual cases with confidence value between 43 % and 81 %). The case study verified a usefulness of model that supports a recruitment of employees via social media networks, and afterward, the mode has been implemented into the practice.

My Diploma Thesis is oriented to the research of the effect of organizational structure on employees’ motivation in a selected enterprise. The motivation system has to be set so that it could satisfy the wishes of both the employees and enterprise owners, or the management. This system should be clear and comprehensible for all the involved persons, and should also support all the processes that are under way in the given enterprise. The aim of this Thesis is to establish developmental possibilities of the motivation system in an enterprise, based on analysis of theoretical findings which are mentioned in the first part of the Thesis, and to propose measures for better employees’ satisfaction based on analysis of the current state in the enterprise, as mentioned in the second part of the Thesis.

Magister Administrationis - MAdmin / This study focused on the developments of Civil Service Reform (CSR) in Mozambique, and the priority issues pertaining to human resources management in the country. This research investigation performed an assessment of the human resources management priorities and its effectiveness in civil service reform in the Government of Mozambique. / South Africa

In this dissertation a study was undertaken of the function of the public sector manager at the central level of government and of the role which the public manager plays in the human resources management. South Africa is a three-tier state, which consists of the central, provincial and local levels of government. The central government is the supreme body of government entrusted with the responsibility of making policies, rules and giving direction to the entire citizenry. The central government is manned by politicians from different political parties who have to decide on behalf of their electorates. It is a given fact and a reality that politicians alone cannot deliver the services to the communities. So public officials are appointed to implement the policies enacted by Parliament. Public managers have to interpret policies and give direction to the various structures of government. Among the activities of government, public managers have also to give direction as to the management of human resources in the public sector. This study investigated the function of the public manager at the central government with a reference to the management of human resources. This research was necessitated by the fact that since the new constitutional dispensation in South Africa, many changes have taken place most of which implied that the management of human resources in the public sector would have to reflect such changes. Public managers perform various functions, including generic administrative functions, auxiliary functions and functional activities. These functions are performed at senior management level. Furthermore, these functions performed by public managers will be viewed from the human resource management. Particular, attention is focused on the staffing in the public sector and how public managers can best perform their function in absorbing proper personnel in the public sector. AFRIKAANS : 'n Studie is onderneem om die funksie van die openbare sektor bestuurder op sentrale regeringsvlak te ondersoek asook die rol wat die openbare bestuurder speel in menslike hulpbronbestuur. Die verantwoordelikheid van die openbare sektor is om dienste te verskaf aan die landsburgers en om dit suksesvol te bereik meet die openbare sektor oor goed opgeleide personeel beskik. Ten einde personeel te kan bestuur behoort openbare bestuurders kennis te dra van die behoeftes, vrese en verwagtinge van die publiek. Een van die vernaamste funksies van die openbare bestuurder is om leiding te gee aan andere. Suid Afrika is 'n driedelige staat, wat bestaan uit die sentrale, provinsiale en plaaslike vlakke van regering. Die sentrale regering is die hoogste regeringsliggaam verantwoordelik vir beleidmaking, die daarsteling van reëls en om rigting te gee aan alle landsburgers. Die sentrale regering word gevorm deur politici van verskillende politieke partye wat namens hul ondersteuners besluite moet neem. Dit is 'n onomstootlike feit en werklikheid dat politici nie alleen die dienste aan die gemeenskap kan verskaf nie. Daarom word openbare amptenare aangestel om die beleid wat deur die Parlement aanvaar is, te implementeer. Openbare bestuurders moet beleid interpreteer en leiding gee binne die verskillende strukture van die regering. Die aktiwiteite van die regering bring mee dat openbare bestuurders leiding moet gee rakende die bestuur van menslike hulpbronne in die openbare sektor. Hierdie studie het die funksie van die openbare bestuurder in die sentrale regering ondersoek met verwysing na die bestuur van menslike hulpbronne. Die navorsing was genoodsaak deur die feit dat sedert die nuwe grondwetlike bedeling in Suid Afrika baie veranderinge plaasgevind het waarvan meeste impliseer dat die bestuur van menslike hulpbronne in die openbare sektor sodanige veranderinge sal reflekteer. Openbare bestuurders voer verskeie funksies uit insluitende generiese administratiewe funksies, hulpfunksies en funksionele aktiwiteite. Hierdie funksies word op senior bestuursvlak uitgevoer. Verder word hierdie funksies wat deur openbare bestuurders uitgevoer word beskou vanuit 'n menslike hulpbron oogpunt. Spesifieke aandag is gegee aan die personeel in die openbare sektor en hoe openbare bestuurders hulle funksies tot die beste van hul vermoë kan uitvoer deur bekwame personeel in diens te neem in die openbare sektor. Die studie toon aan dat daar tydens die transformasie van die Suid-Afrikaanse staatdiens politieke oorweging geskenk sal moet word aan die vervanging van wit persone met swartes, vrouens en gestremdes. In partypolitieke terme beteken dit geensins 'n balans tussen diegene wat die waardes van die ou orde aanhang en diegene wat die waardes van die nuwe orde bevorder nie. Die Grondwet van die Republiek van Suid-Afrika, 1996 volg 'n humanistiese benadering, wat beteken dat die armes, werkloses, verwaarloosde en wanhopige mense gehelp moet word wat in sigself nie 'n partypolitieke kwessie is nie. Verder toon internasionale onderving dat die radikale transformasie van grondwette dikwels vrees, onsekerheid en paniek onder inwoners veroorsaak. Hierdie gevoelens word dikwels op verskillende wyses deur verskillende gemeenskappe tot uiting gebring. S.A. is daarom geen uitsondering nie. Die vermoë van die staatsdiens om dienste te lewer sal nie net afhang van die politieke leierskap en bestuursvaardighede van die politieke ampsbekleders nie, maar ook van die professionalisme van staatsamptenare. Copyright / Dissertation (MAdmin)--University of Pretoria, 2012. / School of Public Management and Administration (SPMA) / Unrestricted

A global corporation values both profitability and social acceptance; its units mutually negotiate governance and represent a highly interdependent network where centers of excellence and high-potential employees are identified regardless of geographic locations. These companies try to build geocentric, or “world oriented” (Marquardt, 1999, p. 20), organizational cultures. Such culture “transcends cultural differences and establishes ‘beacons’ – values and attitudes – that are comprehensive and compelling” (Kets de Vries & Florent-Treacy, 2002, p. 299) for all employees, regardless of their national origins. Creating a geocentric organizational culture involves transforming each employee’s mindset, beliefs, and behaviors so that he/she can become “a world citizen in spite of having a national identity” (Marquardt, 1999, p. 47). The purpose of this phenomenological study was to explore how employees with different national identities experience a geocentric organizational culture of a global corporation. Phenomenological research aims to understand “how people experience some phenomenon—how they perceive it, describe it, feel about it, judge it, remember it, make sense of it, and talk about it with others” (Patton, 2002, p. 104). Twelve participants were selected using criteria, convenience, and snow-ball sampling strategies. A semi-structured interview guide was used to collect data. Data were analyzed inductively, using Moustakas’s (1994) Modification of the Stevick-Colaizzi-Keen Method of Analysis of Phenomenological Data. The participants in this study experienced a geocentric organizational culture of a global corporation as on in which they felt connected, valued, and growing personally and professionally. The participants felt connected to the companies via business goals and social responsibility. The participants felt valued by the company because their creativity was welcomed and they could contribute to the corporation certain unique knowledge of the culture and language of their native countries. The participants felt growing personally and professionally due to the professional development opportunities, cross-cultural awareness, and perspective consciousness. Based on the findings from this study, a model of a geocentric organizational culture of a global corporation: An employee perspective is proposed. Implications for research and practice conclude this study.

The purpose of the collected papers dissertation was to critically examine the individual and institutional conditions that shaped battered women’s work experiences in church organizations. The studies in the collected papers shared the provision of using a methodological and analytic tool, institutional ethnography (IE), that offers a strategic and comprehensive means of investigating issues related to institutions and institutional processes that merge a macro and micro view. The first paper was a conceptual paper that emphasized the socio-political context in which adult vocation education is practiced and shared a practical means of using IE to uncover the interconnected and interdependent social processes that prohibit an individual’s ability to navigate structural and political subsystems that impact learning, teaching, and work. The second paper was an empirical paper that used IE to help us see how battered women’s needs as workers in Christian churches are evaporated behind institutional ideologies and actions that invalidate her concerns while preserving their ideals. The study revealed four ways that African American battered women entered into an institutional death process by direct disclosure or assumed disclosure: (a) invalidation, (b) overspiritualization, (c) inauthenticity, (d) and bifurcation. It was found, that once disclosure took place, women placed a different expectation upon the church to respond to their issue of domestic abuse. In summation, Study #2 highlighted the use of IE in uncovering the institutional relations that shaped women’s experiences as work in Christian churches. Overall, the findings elucidate ways that social workers, churches, adult educators, and HRD researchers and practitioners can engage in research that has implications for how to collaborate for implementable solutions. The findings provide ways for African American women to navigate oppressive regimes; and lends insight to how adult educators, HRD practitioners, and pastors who work with battered women can assist and intervene in the educational, emotional, and natural support areas for African American battered women working in Christian churches.