- 193 - Abstract This dissertation theses describes the topic of company health-care services. The thesis provides a complex analysis of providing company health-care services with particular focus on the connection of these services with the employment relations and the legal instruments governed by the Labour Code. The thesis focuses in particular on the topic of medical examinations and medical reports, as well as the unfitness to work due to health-related reasons as a reason for termination of employment or other employment-law consequences. Besides an analysis of the current legislation, the theses further deals with the current case law, and in particular the judicial decisions on medical reports and their review by administrative and civil courts. The thesis also describes related legal instruments in the field of personal data protection and liability for damages, and provides a short comparison of the analysed legal regulation and the regulation of public service.

As mulheres trans são consideradas e tratadas como figuras abjetas, por não se enquadrarem no sistema de normas de gênero e sexualidade vigentes na sociedade. Com isso, há os processos de estigmatização e discriminação à sua identidade de gênero, produzindo a negação de seus direitos enquanto cidadãs, inclusive do direito à saúde integral. Por outro lado, recentemente foram produzidas políticas públicas voltadas a essa população, com o intuito de garantir os seus direitos humanos. Diante desse cenário, buscou-se descrever e compreender como se dá o acesso das mulheres trans aos serviços de saúde e à saúde integral no município de Curitiba, à luz das práticas sociais, individuais e programáticas envolvidas em tal processo. Para tanto, foram realizadas entrevistas semiestruturadas, com a utilização do recurso das cenas, com sete mulheres trans residentes em Curitiba. Para a análise do material obtido, foram eleitas as cenas que mais expressavam o seu (não)acesso à saúde integral, que compuseram, posteriormente, uma narrativa sobre o percurso e vivência delas na área da saúde, tendo como pano de fundo o quadro dos direitos humanos e da vulnerabilidade, e as normas regulatórias de gênero. O exame desse material possibilitou observar que as mulheres trans têm uma trajetória na área da saúde marcada pela violação de seus direitos humanos e à saúde, demonstrando que, por mais que existam documentos que garantam esses direitos, a efetividade destes na vida cotidiana das mulheres trans esbarra em barreiras individuais, sociais e programáticas (que são permeadas e produzidas primordialmente pelas normas regulatórias de gênero), que aumentam a sua vulnerabilidade ao adoecimento. À luz das cenas e narrativas trazidas pelas mulheres trans entrevistadas e considerações apontadas, ao longo deste texto, com base no quadro teórico adotado são oferecidas na conclusão algumas recomendações para o aumento da qualidade das políticas públicas e legislação vigentes, para que assim haja um aumento na efetividade das ações pautadas nesses documentos / The trans women are considered and treated as abject beings, because they dont frame in the system of gender and sexuality norms effective in the society. With that, there are the stigmatization and discrimination processes to their gender identity, producing the denial of their rights while citizens, including the right to the integral health. On the other hand, recently, public politics turned to that population were produced, with the intention of guaranteeing their human rights. Before that, it was looked for to describe and to understand how the trans womens access to the services of health and the integral health in the municipal district of Curitiba happens, to the light of the social, individual and programmatic practices involved in this process. For so much, semi-structured interviews were accomplished, with the use of the scenes resource, with seven trans women residents in Curitiba. For the analysis of the obtained material, they were chosen the scenes that expressed more their (not) access to the integral health, which composed, later, a narrative on the course and existence of them in the health field, having as backdrop the picture of the human rights and of the vulnerability, and the regulatory norms of gender. The exam of that material made possible to observe that the trans women have a path in the health field marked by the violation of their human rights and their right to the health, demonstrating that, no matter how much documents that guarantee those rights exist, their effectiveness in the trans women\'s daily life bumps into individual, social and programmatic barriers (that are permeated and produced firstly by the regulatory norms of gender), that increase their vulnerability to the illness. To the light of the scenes and narratives brought by the trans women interviewees and of the considerations pointed along this text, with base in the adopted theoretical picture, they are offered in the conclusion some recommendations for the increase of the quality of the current public politics and legislation, so that there is an increase in the effectiveness of the actions ruled in these documents

O presente estudo enquadra-se no campo cuidados em saúde e sua temática refere-se à avaliação do serviço de saúde da criança na rede básica do município de Colombo Paraná. Constitui-se seu objeto o desempenho das Unidades Básicas de Saúde (UBS) e das Unidades de Estratégia Saúde da Família (USF) do município. Os objetivos foram: avaliar a presença e a extensão dos atributos essenciais e derivados relativos à Atenção Primária à Saúde (APS) no cuidado prestado na atenção primária às crianças, sob a ótica das suas famílias, e comparar o desempenho das UBS e USF quanto a esses atributos. Os sujeitos da pesquisa foram responsáveis por crianças de 17 a 22 meses cadastradas e assíduas às atividades das unidades de saúde do município, numa amostra aleatória total de 482 pessoas, sendo 247 das Unidades Básicas e 235 das Unidades de ESF. A coleta de dados foi feita em domicílio e o instrumento utilizado foi o Primary Care Assessment Tool (PCATool) versão criança, já validado em 2008 e utilizado como referência pelo Ministério da Saúde do Brasil. As entrevistas aconteceram entre junho e julho de 2012. As análises, com auxílio do software Statistica 10.1, incluíram o teste t de student para comparação de variáveis quantitativas e o teste qui-quadrado para variáveis qualitativas; para verificação da consistência interna dos itens do instrumento foi obtido o Alfa de Crombach para cada um dos atributos e para o instrumento total. Um estudo piloto foi realizado para garantir a eficácia do instrumento e da entrevista. O estudo seguiu a Resolução 196/96 do Conselho Nacional de Ética em Pesquisa. A pesquisa revelou que as Unidades de ESF obtiveram escores superiores ao mínimo exigido em Afiliação, Coordenação, Integralidade, Orientação Familiar e Acessibilidade, metade dos 10 atributos estudados, indicando que os responsáveis das crianças atendidas nessas unidades referem ter mais frequentemente acesso à utilização dos serviços de saúde, utilizam com mais frequência a unidade de saúde como porta de entrada para o sistema de saúde, estabelecem com maior constância um atendimento integrado entre os serviços e referem reconhecer a valorização dos profissionais quanto ao vínculo com a família. No que tange às UBS, todos os escores ficaram abaixo do ideal para a APS, apontando que essas unidades apresentam maior dificuldade em vincular seus usuários e reconhecê-los como parte de uma comunidade. Observou-se que os trabalhos de avaliação desempenham um papel fundamental no aprimoramento dos eixos de intervenção com o propósito de aderir ao foco do Ministério da Saúde em transformar os serviços de saúde em Atenção Primária. No município em questão, concluiu-se que as unidades de ESF estão mais próximas das diretrizes da APS do que as UBS, entretanto há a necessidade de rever as ações vinculadas à assistência à criança a fim de alcançar consonância com os atributos da APS em ambas as unidades. / This study is placed in the health caring field and its thematic refers to the evaluation of childs health care in the city of Colombo Paraná. Its object of study is the performance of Basic Health Units (UBS) and the Strategy Units of Family Health (USF). The study aims: to evaluate both the presence and extention of the essential attributes and derivates relative to the APS regarding the care given at the primary care of the children at their family perspective, and to compare the UBS and USF attributes performance. This research subjects were responsible for 17-22 month-old children, registered and assiduous to the city health units activities, in a random sample of 482 people: 247 from the Basic Units and 235 from the ESF units. Data was collected at their houses and the Primary Care Assessment Tool (PCATool), childrens version, was used. PCATool was validated in 2008 and used by the Brazilian Health Ministry as reference. Interviews were held between June and July 2012. The samples, using the software Statistica 10.1, included the t student test to compare the quantitative variants and the qui-square test, for qualitative variants; Crombachs Alfa was obtained in order to verify the intern consistency of instrument items for each one of the attributes and total instrument. A pilot study has been performed as to guarantee both the instrument and interview efficacy. This study followed Resolution 196-96 from Research Ethics National Council. The research revealed that the ESF units obtained scores higher than the minimum required in Affiliation, Coordination, Integrality, Familiar Orientation and Accessibility, half the studied attributes, indicating that the ones responsible for the children who attend those units refer to having more frequent access to health services, use more often the health unit as an entrance door to the health system, establish more constantly an integrated service and recognize the professional valorization regarding the bond with the family. Regarding the UBS, all the scores were below ideal for the APS, indicating that those units seem to struggle to bond with its users and recognizing them as part of a community. It has been observed that assessment works play a fundamental role in perfecting the intervention axis aiming at joining the Health Ministry focus, which is to transform health services into Primary Care. In that city it has been concluded that the ESF units are closer to APS directress than UBS, however it is necessary to revise the child assistance related actions in order to reach consonance with the APS attributes at both units.

A depressão tem sido associada a um maior absenteísmo e uso de serviços de saúde e, sua prevalência em pacientes de atenção primária no momento da avaliação é em torno de 10%. Este estudo teve como objetivo, investigar em uma amostra de uma ambulatório de clínica médica de um hospital escola (Ambulatório Geral e Didático do Hospital das Clínicas da Faculdade de Medicina da Universidade de São Paulo), a associação entre: a) transtorno depressivo maior e utilização de serviços de saúde, b) outras depressões e utilização de serviços de saúde, c) transtorno depressivo maior e absenteísmo, d) outras depressões e absenteísmo. MÉTODOS: Dezenove médicos clínicos gerais aplicaram o Primary Care Evaluation of Mental Disorders (Prime-Md) e questões para avaliar o uso de serviços de saúde e absenteísmo no período de 12 meses antes da entrevista, em 414 pacientes. O Prime-Md é uma entrevista para diagnosticar os transtornos mentais mais comuns em atenção primária, desenvolvido para entrevistadores não especialistas. Os transtornos depressivos pesquisados pelo Prime-MD são: transtorno depressivo maior, transtorno depressivo distímico, transtorno depressivo menor, remissão parcial de transtorno depressivo maior, transtorno depressivo bipolar e transtorno depressivo devido a doenças ou uso de substâncias. O diagnóstico segue os critérios do Manual Diagnóstico e Estatístico de Transtornos Mentais (DSM) da Associação Psiquiátrica Americana. A análise estatística comparou três grupos: pacientes com transtorno depressivo maior (N=144), pacientes com outras depressões (N=82) e pacientes sem depressão (N=188). As comparações foram feitas pelo teste do Qui-quadrado ou Mann-Whitney. Dois modelos de regressão logística foram gerados com absenteísmo como variável dependente. A variável independente em um modelo foi o transtorno depressivo maior e no outro o grupo com outras depressões. O modelos foram ajustados para: idade, sexo, estado civil e presença de doença clínica. RESULTADOS: Pacientes com transtorno depressivo maior procuram serviços de saúde em um número significativamente maior do que aqueles sem depressão (p=0,0005). O grupo de pacientes com transtorno depressivo maior e o grupo com outras depressões apresentaram mais absenteísmo (sim/não) ao trabalho, atividades domésticas ou à escola, do que aqueles sem depressão, as diferenças também foram significativas para o número de dias perdidos. De acordo com a análise de regressão logística, pacientes com transtorno depressivo maior apresentaram uma razão de chance (odds ratio) de 1,80 (p=0,015; 95% IC, 1,12-2,90) vezes maior de ter absenteísmo quando comparados com aqueles sem depressão; para pacientes com outras depressões a razão de chance em relação àqueles sem depressão foi de 1,89 (p=0,026; 95%IC, 1,05-5,17) vezes maior. Não encontramos diferenças significativas entre os três grupos quanto ao sexo, idade, estado civil, tipo de serviço procurado (pronto-socorro ou ambulatório/posto de saúde), ocorrência de hospitalização ou doenças crônicas. CONCLUSÕES: O transtorno depressivo maior se associou significativamente com uma maior procura por serviços de saúde. Ambos, o transtorno depressivo maior e o grupo com outras depressões se associaram significativamente com absenteísmo. Nosso estudo não é prospectivo, o que restringe conclusões etiológicas. Entretanto, de acordo com dados da literatura, nossos resultados provavelmente indicam que a presença de transtornos depressivos acarreta maior uso do sistema de saúde e maior absenteísmo ao trabalho ou a atividades acadêmicas. Alem disso, o impacto sobre absenteísmo se estende para formas mais leves de depressão e é independente da idade, sexo, estado civil ou presença de doenças clínicas / Depression has been associated with increased absenteeism and use of health care services, and its current prevalence in primary care patients is around 10%. This study aimed to investigate in outpatients at their first visit in a general medical unit of a teaching hospital (Ambulatório Geral Didático do Hospital das Clínicas da Universidade de São Paulo) the association of: a) major depressive disorder and use of health care services, b) other depressive disorders and the use of health care services, c) major depressive disorder and absenteeism, d) other depressive disorders and absenteeism. METHODS: Nineteen clinicians used the Prime-Md and questions to assess absenteeism and the use of health care facilities in the period of 12 months before the study evaluation in 414 outpatients. The Prime-Md is an interview targeted for most common mental disorders in primary care, and developed for non-specialized interviewers. The depressive disorders evaluated by Prime-Md are: major depressive disorder, dysthymic disorder, minor depression, partial remission of a major depressive disorder, depressive disorder in bipolar, and depressive disorder due to general medical conditions or substance use. The diagnosis is based on the Diagnostic and Statistical Manual of Mental Disorders-3rd Edition (DSM -III-RAmerican Psychiatric Association). The statistical analysis compared three groups: patients with major depressive disorders (N=144), patients with other depressions (N=82), and patients without depression (N=188). The comparisons were done with the Chi-square or the Mann-Whitney test. Two logistic regression models were generated with absenteeism as the dependent variable. The independent variable in one model was the presence of major depressive disorder and in the other the presence of presence of other depressions. The models were adjusted for age, gender, marital status and presence of general medical condition. RESULTS: Patients with major depressive disorder presented a significantly higher number of visits to health care services compared to those without depression (p=0.0005). The group of patients with major depressive disorder and the group with other depressive disorders presented more absenteeism (yes/no) from work, home duties, or school compared to patients without depression; the differences were also significant for the number of lost days. According to the logistic regression analysis, patients with major depressive disorder presented an odds ratio of 1.80 (p=0.015; 95%CI, 1.12-2.90) to have absenteeism compared to patients without depression; the odds ratio to have absenteeism for patients with other depressions compared to those without depression was 1.89 (p=0.026; 95%CI, 1.05-5.17). We did not find significant differences among the three groups regarding gender, age, marital status, type of visited service (i.e. emergency room or outpatient clinic), hospitalizations, or presence of general medical conditions. CONCLUSIONS: Major depressive disorder was significantly associated with an increased number of visits to health services. Either major depressive disorder or the group with other depressions were significantly associated with increased absenteeism. Our study is not prospective, which restricts etiologic conclusions. However, based on the literature, our results probably indicate that the presence of depressive disorders leads to an increased use of the health system and increased absenteeism from work, home duties or school. Moreover, the impact on absenteeism extends to milder depressive disorders and is independ of age, gender, marital status or the presence of general medical condition

Στη παρούσα μελέτη θα επιχειρήσουμε να παρουσιάσουμε, τα γενικά στοιχεία του κλάδου Υγείας στην Ελλάδα, πως διαμορφώνονται τα τελευταία χρόνια οι δαπάνες για υπηρεσίες υγείας, και πως κατανέμονται μεταξύ Δημόσιων και Ιδιωτικών. Θα παρουσιάσουμε αναλυτικά τις κινήσεις των μεγαλυτερων ιδιωτικων κλινικων και θα παραθέσουμε τα οικονομικά στοιχεία που δικαιώνουν τις επιλογές τους. Τέλος θα αναφερθούμε στις πρόσφατες εξελίξεις και στις προοπτικές της ιδιωτικής υγείας. / In the present study we will try to present, the common factors of Health care sector in Greece and how the expenses for services of health are distributed between Public and Private. We will present in detail the strategy of greatest private clinics and we will mention the Financial Data that indicate their choices. Finally we will report in the recent developments as well as the prospects of private health.

Aim of the study. To assess quality of ambulatory health care services in terms of the patient in accordance with patients’ attitude in the aspects of accessibility, information supply and satisfaction in services. Methods. Object of the research – Parents of the patients and their juridical representatives of the ambulatory consultative department of the public institution Children hospital of Klaipeda city. Research method – anonymous questionnaire inquiry. 502 respondents were questioned. Methods of the statistical analysis – statistical significance of data was measured by the criteria c2, number of the freedom degree (df) and the statistical significance. When the features were analyzed referring to other indexes, differences were found as statistically significant because the significance level p<0,05. Results. The best part of respondents comes to the specialist according to the time indicated in the coupon. Most of respondents, came without the coupon from district or other town, get to the specialist for the consultation at the same day. Most of respondents take up to 5 minutes at the registrar and up to 15 minutes by the doctor’s surgery. The best part of respondents was looking forward the consultation of the specialist for more than 2 weeks; the longest rows are at ophthalmologist, cardioreumatologist and orthopedist-traumatologist. It is estimated that as the acceptance to the specialist lasts longer and longer, more and more respondents say that the doctor... [to full text]

This thesis focuses on the experiences of Vietnamese immigrants and refugees in accessing health care services in Saskatoon. Within Canada, terms such as immigrant and refugee are assigned to reflect the differing circumstances that “newcomers,” i.e. foreign-born residents, arrive under, who are typically classified as either temporary or permanent residents (Gushulak et al. 2011). Research has suggested that newcomers to Canada from non-European countries tend to under-utilize health services (Curtis and MacMinn 2008; Luu, Leung and Nash 2009; O’Mahony and Donnelly 2007; Whitley, Kirmayer and Groleau 2006), while language and cultural differences are cited as barriers to health care (Asanin and Wilson 2008; Gushulak et al. 2011; Kirmayer et al. 1996). Qualitative health research regarding Vietnamese immigrants and refugees in Saskatchewan is currently lacking. The purpose of this study was to elicit a deeper understanding of experiences in accessing health care services through open-ended interviews. A total of 14 interviews were conducted regarding the health care experiences of members of the Vietnamese community in Saskatoon. The aim was to examine the possible socio-cultural determinants affecting the experiences of this study’s participants, to explore whether or not these determinants resulted in health care under-utilization, and to determine areas for future research, particularly, in working to resolve barriers to care for immigrant and refugee groups. Participants iterated the challenges that newcomers face in accessing health care, such as language, cultural, geographical, and socio-economic differences, as identified within the literature. However, the most elaborate responses given by the Vietnamese-born participants in this study were built around references to Vietnam (their country of origin). In particular, they described their experiences in Saskatoon through comparisons of health care and larger socio-economic circumstances in Vietnam. While participants described both positive and negative experiences, the consensus was that health care is generally better in Canada than in Vietnam. This thesis illustrates the value of examining the participants’ descriptions of Vietnam in understanding their experiences with health care in Saskatoon. These findings contribute to a contextual understanding of the socio-cultural determinants affecting the experiences of immigrants and refugees. I follow previous research studies to suggest that the cross-cultural contexts of health and illness need to be continually explored in health research regarding immigrants and refugees.

Magistro baigiamasis darbas sudarytas iš trijų pagrindinių dalių. Pirmoje dalyje analizuojami teoriniai vidaus medicininio audito sveikatos priežiūros įstaigose aspektai bei modeliai, nagrinėjamas vidaus medicininio audito teisinis reglamentavimas Lietuvoje. Antroje dalyje analizuojama VšĮ Respublikinės Panevėžio ligoninės vidaus medicininio audito veikla 2010 – 2013 m., jos organizavimas ir vykdymas. Trečiojoje darbo dalyje įvertinama vidaus medicininio audito veikla Respublikinėje Panevėžio ligoninėje vidaus medicinos auditorių ir konsultantų požiūriu. Magistro baigiamojo darbo pabaigoje, remiantis vidaus medicininio audito 2010 – 2013 m. veiklos analize ir kokybinio tyrimo rezultatais, pateikiamos išvados ir rekomendacijos Respublikinės Panevėžio ligoninės vidaus medicininio audito veiklos gerinimui. / The Master’s Thesis consists of three basic parts. In the first part theoretical aspects and models of internal medical audit in health care institutions are analysed. The first part also deals with legal regulation of internal medical audit in Lithuania. In the second part organization and implementation of internal medical audit activity in the Public Institution Panevėžys Republican Hospital during the period of 2010 – 2013 is analysed. In the third part of the Thesis internal medical audit activity in the Public Institution Panevėžys Republican Hospital is evaluated at the approach of internal medical auditors and consultants. Following the analysis of the internal medical audit activity of 2010 – 2013 and the results of the qualitative research, in the final part of the Master’s Thesis conclusions and recommendations for the improvement of internal medical audit activity in the Public Institution Panevėžys Republican Hospital are presented.

Magistro darbe pristatomo tyrimo tikslas yra atskleisti, kaip tėvai, auginantys vaikus su negalia, konstruoja sveikatos priežiūros įstaigų teikiamų paslaugų vertinimą. Keliamas mokslinis klausimas: Kaip tėvai, auginantys vaikus su negalia, konstruoja sveikatos priežiūros įstaigų teikiamų paslaugų vertinimą? Tokiam tikslui pasiekti buvo pasirinktas kokybinis tyrimas. Tyrimui duomenys buvo surinkti 2014 metų vasario – kovo mėnesiais vienoje vaikų sveikatos priežiūros įstaigoje giluminio nestruktūruoto interviu metodu. Interviu dalyvavo 8 tyrimo dalyviai, kurie tyrimui buvo pasirinkti pagal kriterinę atranką. Duomenys buvo analizuojami pasitelkiant grindžiamąją teoriją. Teorinė koncepcija - socialinio konstruktyvizmo teorija. Ašinio kodavimo metu sujungiant atviro kodavimo metu išskirtas kategorijas suformuotos dvi didžiosios tyrimo kategorijos – fenomenai: Negalios pasitvirtinimas “Iš pradžių net nepatikėjome“ ir Vaiko su negalia sveikatinimas „Laviruoti tuose (sveikatos paslaugų) labirintuose“. Atrankiniame kodavime buvo pasirinkta ir aprašoma „šerdinė“ kategorija „Mus prisimena ir supranta“. Visos kategorijos vadovaujasi Strauss ir Corbin (1990) paradigminio modelio logika, kuriame išskiriamos fenomeno priežastys, kontekstas, įsiterpiančios sąlygos, veiksmų strategijos bei to pasekmės. Tyrimo rezultatai atskleidė, kad pagrindinės priežastys, kurios konstruoja tėvų, auginančių vaikus su negalia, sveikatos priežiūros įstaigų teikiamų paslaugų vertinimą yra aktualios... [toliau žr. visą tekstą] / The objective of research of the master thesis is to reveal how parents, raising children with disabilities, construct evaluation of services of health care institutions. Raised scientific question: How parents, raising children with disabilities, construct evaluation of services provided by health care institutions? Qualitative research was selected for implementation of the objective. Data for the research was collected in February – March 2014 in selected children’s health care institution by the method of in-depthunstructured interviews. Eight research subjects participated in the interviews. They were selected for the interview according to targeted selection. The data was analyzed using grounded theory and based on theoretic concept of social constructivism theory. During axial coding, while connecting categories distinguished during open coding, two main research categories – phenomenon – were identified: Approval of disability “We didn’t even believe in the beginning” and Health rehabilitation of the child with disability “Trimming in these (health care services’) labyrinths”. “Core” category “We are remembered and understood” was selected and described in selective coding. All categories are based on logic of Strauss and Corbin (1990) paradigm model where reasons of the phenomenon, context, interfering conditions, strategies of actions and their consequences are defined. Results of the research reveal that the main reasons that construct evaluation of services... [to full text]

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