Digitalisering är under ständig utveckling inom banksektorn. I och med den växande utvecklingen så har intresset för artificiell intelligens ökat men trots detta finns det fortfarande kvar osäkerheter kring användandet av AI-chatbots. Banker hanterar en stor mängd känsliga uppgifter vilket gör att konsumenters upplevda oro och tillit är extra känsligt. Detta är viktigt att understryka då tidigare forskning har visat att tillit utgör en stor del av konsumenters beslut att använda AI-chatbot. Baserat på tidigare forskning har denna studie knutit samman teorier om vilka faktorer som påverkar svenska bankkonsumenters tillit till AI chatbots samt vilka faktorer som påverkar svenska bankkonsumenters intention att använda AI chatbots vid utförande av bankärenden online. Detta utgör även studiens syfte. Det teoretiska ramverket i studien utgörs av technology acceptance model (TAM), on-line trust-modellen och upplevd mänsklighet. Utifrån dessa teorier har studiens hypoteser byggts upp där vardera hypotes testar en faktor som beskrivs i de valda teorierna. Datainsamlingen skedde genom en enkätundersökning online som distribuerades på sociala kanaler. Undersökningen genererade 87stycken fullständiga svar. Insamlade data analyserades med hjälp av Minitab och Excel. De analysmetoder som använts för att analysera insamlade data var huvudsakligen korrelationstest och regressionsanalys. Resultatet visade att den upplevda nyttan och tillit är faktorer som påverkar intentionen till användning positivt. Resultatet visade även att faktorerna trovärdighet och användarvänlighet påverkar tilliten positivt samt att risk har en negativ påverkan på tilliten. För att effektivisera användning av AI-chatbots som kundtjänstverktyg så rekommenderas svenska banker att fokusera på att öka den upplevda nyttan i form av att säkerställa snabbhet, produktivitet och enkelhet. Svenska banker bör även säkerställa att bankkonsumenter känner tillit till AIchatbots. Detta kan göras genom att fokusera på ökad användarvänlighet och trovärdighet samtidigt som banker bör minska den upplevda risken i form av integritetsrisk då detta är faktorer som visat samband med tillit till AI-chatbots inom banksektorn. / Digitalization is under constant development within the banking industry. With this comes a growing interest in artificial intelligence. Despite this, uncertainty regarding the use of AI-chatbots remains. Banks handle a large amount of sensitive information which, for the consumers, makes the perceived trust especially delicate. Earlier research has shown that trust has a significant impact on the consumers intention to use AI-chatbots. Based on previous research this study aims to tie together theories about which factors impact Swedish bank customers’ trust towards AI-chatbots, as well as the customers’ intention to use AI-chatbots while performing bank-related business online. This is also considered to be the purpose of this paper. In this study the theoretical standpoint is based on the technology acceptance model (TAM), on-line trust and perceived humanness. From these well-established theories a set of hypotheses has been presented, where each hypothesis examines different factors that are presented in the used model. The data collection in this study was conducted through an online survey, where a total of 87 answers were collected. The data was analyzed using Minitab. The main analysis methods used were correlation tests as well as a regression analysis. The results showed that the perceived usefulness and trust are factors that have a positive impact on the intention to use AI-chatbots while performing banking tasks. The results also showed that ease of use and credibility have a positive impact on trust while risk has a negative impact on trust toward AI-chatbots. To make the use of AI-chatbots more effective as a customer service tool this study recommends Swedish banks to focus on increasing the perceived usefulness of the AI-chatbots. This can be done by ensuring the AI-chatbots are able to provide productivity, simplicity and swiftness to its users. Swedish banks should also focus on increasing customers’ perceived trust in the AIchatbots. This can be achieved by increasing the ease of use as well as the credibility of the system. To decrease the experienced risk of using the AI-chatbots, this study recommends banks to focus on decreasing the integrity risk.

This philosophical, anthropological study within a fundamental agogic perspective, employed an existential phenomenological approach to find out what adulthood is, fundamentally. Adulthood as being-ethical, is a more adequate description than chronological, biological, psychological and sociological descriptions of adulthood. Finding out what being-ethical is, required investigating what it means to be human. Only humans exist, and must participate effectively in agogic-dialogic relationships to alleviate existential yearning and experience dignifiedness. A code of effective agogy is presented. This code is the basis for a universal, fundamental code of ethics which transcends particular moral codes and professional codes of ethics. The words "ethicals", "ethicalness" and "ethicality" are employed to name, respectively, individual requirements in the code; acting according to the code; and the inescapable interrelatedness of experiencing dignifiedness and adhering to ethicals. Detailed explanations are given of what it means to respond fundamentally ethically. Adultness, humanness and ethicalness are different perceptions of the same continuum. All humans, whether aware of it or not, have an unattainable ideal of perfect humanness, to which they must perennially progress in order to experience dignifiedness, and humanness entails perennially becoming more human. Since no human can become perfectly human, the ideal of perfect humanness can be called "God". This means that the code of humanness is also the code of Godliness and the word "spiritual" is used to distinguish fundamental God from religious Gods. Spiritual responsibility is the interrelatedness of being-questioning and being-questioned. Ultimately, a person's humanness is assessed against the ideal of perfect humanness, by his or her own spiritual conscience. Humanity is the interrelatedness of the realities of existentiality, agogicality, ethicality, and spirituality and humanness is the inseparability of the continua of existentialness, ethicalness, agogicalness and spiritualness. A detailed existential-ethical description of education is given. The thesis ends with a post-scientific view of what essentially agogic orientated (educative) teaching is, and four recommendations are offered to enhance the effectiveness of agogy in teaching and learning institutions. Despite an extensive and radical study, it is acknowledged that the mystery that is humanity, can never be totally revealed. / Educational Studies / D. Ed. (Philosophy of Education)

This thesis is a critical discussion of political thinker Hannah Arendt’s moral thought, as developed in her works from EICHMANN IN JERUSALEM onwards. Arendt, I argue, sought to respond to the moral challenge she saw posed by the phenomenon of banal evildoing, as revealed in Nazi Germany. Banal evildoers are agents who, under circumstances in which their ordinary moral triggers and guides (conscience, moral habits and norms, the behavior of their peers, etc.) are subverted, commit evil despite having no evil intent. Such subversion of ordinary moral voices would appear to absolve these agents from moral responsibility for their acts, which led most commentators to reject claims to such subversion by Nazi collaborators. Arendt, who sees the phenomenon of banal evildoing as factually substantiated, set out to show that such agents possessed other mental capacities (namely, critical and speculative thinking, reflective judging, and free willing), more appropriate for moral decision-making, on which they could have relied even under Nazi conditions. It is for their disregard of such capacities that banal evildoers can be held morally responsible. In this thesis I critically engage with this Arendtian argument. I show how the Nazi subversion of German agents’ ordinary moral voices was achieved. I then exegetically explicate Arendt’s (unfinished) analysis of the above mental capacities and of their moral role. I then argue for the addition of the capacities of empathetic perception and practical wisdom to this understanding of moral performance. In the course of this analysis I show that in responding to this challenge, Arendt develops a powerful argument regarding the moral dangers of overreliance on mental shortcuts in decision-making, a strong argument regarding the interconnectedness between morality and humanness, and implicitly, a novel conception of selfhood that sees otherness as interrelated and interconnected with selfhood, such that concern for others is part of what constitutes, and therefore is inscribed into, care for the self. I end by critically assessing the applicability of Arendt’s moral analysis to more ordinary decisional circumstances than those of Nazi Germany, and the insight this analysis points to regarding the relationship between moral and political decision-making.

This thesis is a critical discussion of political thinker Hannah Arendt’s moral thought, as developed in her works from EICHMANN IN JERUSALEM onwards. Arendt, I argue, sought to respond to the moral challenge she saw posed by the phenomenon of banal evildoing, as revealed in Nazi Germany. Banal evildoers are agents who, under circumstances in which their ordinary moral triggers and guides (conscience, moral habits and norms, the behavior of their peers, etc.) are subverted, commit evil despite having no evil intent. Such subversion of ordinary moral voices would appear to absolve these agents from moral responsibility for their acts, which led most commentators to reject claims to such subversion by Nazi collaborators. Arendt, who sees the phenomenon of banal evildoing as factually substantiated, set out to show that such agents possessed other mental capacities (namely, critical and speculative thinking, reflective judging, and free willing), more appropriate for moral decision-making, on which they could have relied even under Nazi conditions. It is for their disregard of such capacities that banal evildoers can be held morally responsible. In this thesis I critically engage with this Arendtian argument. I show how the Nazi subversion of German agents’ ordinary moral voices was achieved. I then exegetically explicate Arendt’s (unfinished) analysis of the above mental capacities and of their moral role. I then argue for the addition of the capacities of empathetic perception and practical wisdom to this understanding of moral performance. In the course of this analysis I show that in responding to this challenge, Arendt develops a powerful argument regarding the moral dangers of overreliance on mental shortcuts in decision-making, a strong argument regarding the interconnectedness between morality and humanness, and implicitly, a novel conception of selfhood that sees otherness as interrelated and interconnected with selfhood, such that concern for others is part of what constitutes, and therefore is inscribed into, care for the self. I end by critically assessing the applicability of Arendt’s moral analysis to more ordinary decisional circumstances than those of Nazi Germany, and the insight this analysis points to regarding the relationship between moral and political decision-making.

This study examines three important conceptions of social and human progress, evaluates them critically, and proposes an alternative conception of a rather different type. The first three conceptions are respectively found in, or at least based on, Condorcet’s theory of the historical progress of the sciences and the arts; Adam Smith’s conception of the progressive increase of national wealth; and Karl Marx’s ideal of the communist society. Despite their fundamental differences, these three theories have several common elements. Each one proposes a social project aimed at achieving an ideal society; each ultimately seeks the improvement of the human condition; each focuses however on social rather than human progress, so that its conception of the latter (and of humanness) must be constructed from a set of associated ideas about human nature, life, needs, worth, potential, or fulfilment, and about relations among these.

No description available.

This philosophical, anthropological study within a fundamental agogic perspective, employed an existential phenomenological approach to find out what adulthood is, fundamentally. Adulthood as being-ethical, is a more adequate description than chronological, biological, psychological and sociological descriptions of adulthood. Finding out what being-ethical is, required investigating what it means to be human. Only humans exist, and must participate effectively in agogic-dialogic relationships to alleviate existential yearning and experience dignifiedness. A code of effective agogy is presented. This code is the basis for a universal, fundamental code of ethics which transcends particular moral codes and professional codes of ethics. The words "ethicals", "ethicalness" and "ethicality" are employed to name, respectively, individual requirements in the code; acting according to the code; and the inescapable interrelatedness of experiencing dignifiedness and adhering to ethicals. Detailed explanations are given of what it means to respond fundamentally ethically. Adultness, humanness and ethicalness are different perceptions of the same continuum. All humans, whether aware of it or not, have an unattainable ideal of perfect humanness, to which they must perennially progress in order to experience dignifiedness, and humanness entails perennially becoming more human. Since no human can become perfectly human, the ideal of perfect humanness can be called "God". This means that the code of humanness is also the code of Godliness and the word "spiritual" is used to distinguish fundamental God from religious Gods. Spiritual responsibility is the interrelatedness of being-questioning and being-questioned. Ultimately, a person's humanness is assessed against the ideal of perfect humanness, by his or her own spiritual conscience. Humanity is the interrelatedness of the realities of existentiality, agogicality, ethicality, and spirituality and humanness is the inseparability of the continua of existentialness, ethicalness, agogicalness and spiritualness. A detailed existential-ethical description of education is given. The thesis ends with a post-scientific view of what essentially agogic orientated (educative) teaching is, and four recommendations are offered to enhance the effectiveness of agogy in teaching and learning institutions. Despite an extensive and radical study, it is acknowledged that the mystery that is humanity, can never be totally revealed. / Educational Studies / D. Ed. (Philosophy of Education)

PhD (African Studies) / Department of African Studies / Moral degeneration is rampant among the youth across the globe. Juvenile delinquency and diversified social ills are prevalent and manifesting moral degeneration among the youth. This study sought to explore youth moral degeneration at Makuya area in the Vhembe District, Limpopo Province, South Africa. The study is qualitative and exploratory in nature. Non-probability purposive sampling technique was used to select twenty-eight research participants comprised of the parents, educators, youth, religious leaders, traditional leaders, social workers and SAPS officials. Data was collected using unstructured face-to-face interviews and focus group discussions to gain insights of youth moral degeneration challenges. The narrative analysis method was used to analyse and interpret data. The study found that moral degeneration among the youth at Makuya area is rife and is exemplified by the high rate of teenage pregnancies, teen parenthood, school dropout, alcohol and substance abuse, bullying trends, vandalism and other criminal acts committed by the youth in the Makuya area. The study recommended the use of a multi-pronged comprehensive youth moral regeneration strategy which emphasises the restoration, among the others, humanness, love, discipline, integrity, respect for authority, promotion of accountability and responsibility. / NRF

This study was undertaken to establish whether rights of personality are known in indigenous law. Since indigenous law differs not only between tribes but is also affected by the degree of exposure to Western values, a micro-study has been done in a semi-rural environment in the Kingdom of Swaziland to establish to what extent own value systems have been influenced or altered when Western legal concepts are utilised. The information, obtained by interviewing a panel of experts, was compared with the available literature. During the process of gathering information, the aims of the research were not only to describe how the legal principles function, but also to take note of those socio-cultural processes which function outside of the law. Rights of personality were studied against a background of the culture and way of life of the peoples concerned. The importance of culture has been acknowledged in the Constitution of the Republic of South Africa, wherein the recognition and application of indigenous law generally rests on a constitutionally protected right to culture. Whilst the identifiable rights of personality may generally be classified according to specialised legal systems, the separation of rights to good name and to dignity may be inappropriate in the indigenous sphere. Dignity in indigenous legal systems is to be viewed as a comprehensive right of personality, into which should be subsumed the right to good name and reputation in the community. It is such dignity, embracing the ubuntu quality of humanness that is protected as a comprehensive indigenous right of personality. Although the indigenous law of personality is showing some signs of adapting to new developments, there is also proof that the established legal principles and human values are being retained. However, these changes are unique and are neither typically traditional nor Western. The indigenous law of personality, operating in a changing social environment, has to retain its flexibility and adaptability in order to remain ”living” law for the peoples concerned. / Jurisprudence / LL.D.

No description available.