The primary purpose of this study is to analyse the usage of information and communication technologies in the food industry. Nowadays, information and communication technologies are an essential element on the path to business success. As these technologies evolve, the environment in which businesses operate changes and companies have to adapt to this dynamic progression. The first part of the thesis is the literature review, which offers the necessary theoretical basis. It focuses on the very essence of information and communication technologies, historical development, information systems and their components. The thesis does not omit the currently used tools of information and communication technologies or elements of the Industry 4.0. The empirical part is based on data obtained from the questionnaires and offers analysis of food industry enterprises in connection with the usage of information and communication technologies. A number of statistical tools were used to analyse the data, the findings were further compared with similar researches dealing with the same or similar issues. At the very end of the thesis, the findings were evaluated and the key points were set out to help companies on the way to effective usage of information and communication technologies and competitiveness.

Employers' reliance on asynchronous electronic communications, connective technology devices, and remote work arrangements has led employees to feel preoccupied with staying connected after-hours to be responsive to work-related demands. The purpose of this transcendental phenomenological study was to describe the lived experiences of professional workers who coped with constant pressure to monitor and immediately respond to work-related electronic communications during nonwork hours. The conceptual framework was supported by boundary and border theory and the constructs of work-life balance, flexible work arrangements, information and communication technology. Data were collected using semistructured interviews with 16 professional workers near Washington, DC. Moustakas's modified van Kaam method was used to analyze, code, and organize data. Six themes emerged: mobilize or immobilize, manage expectations, safeguard personal time, work-life fusion, work engagement, and psychological outcomes. Findings revealed that professional workers felt a sense of urgency to reply to work-related e-mails and text messages outside of their regularly scheduled work hours and felt a sense of professional obligation to be available after-hours. Results may be used to shape and support positive social change through effective organizational change programs for technology-related work-life imbalances, thereby benefiting employers and employees.

Orientador: Fernanda Moreto Impolcetto / Resumo: A dança na formação inicial em Educação Física tem sido objeto de estudo de diversas investigações que abrangem discussões sobre como esse conhecimento chega aos futuros professores. Este conteúdo da Educação Física, inclui a possibilidade de tratamento da temática das danças indígenas. Para contemplar a inserção do ensino das danças indígenas nas disciplinas escolares do ensino fundamental e médio, públicos e privados existe o incentivo da Lei 11.645 de março de 2008 que torna obrigatória a inclusão do estudo da história e cultura afro-brasileira e indígena nessas etapas escolares. Além disso, na formação inicial dos cursos de licenciatura o Conselho Nacional da Educação (CNE), perante a Resolução nº 2 de 1 de julho de 2015, determina a inclusão de temas sobre as relações étnico-raciais, assim como, o uso das Tecnologias da Informação e Comunicação (TIC). Atualmente a Base Comum Curricular (BNCC) propõe o ensino das danças indígenas na área da Educação Física para o segundo ciclo do ensino fundamental. Diante desse contexto, o objetivo geral dessa pesquisa foi produzir e analisar um aplicativo para dispositivos móveis sobre danças indígenas na formação inicial em Educação Física para o segundo ciclo do ensino fundamental. Participaram 40 acadêmicos do curso de licenciatura em Educação Física de uma faculdade privada do interior do Estado de São Paulo. De natureza qualitativa, a pesquisa foi desenvolvida no modelo escandinavo com produção de quatro artigos. No artigo I, busco... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The dance in the initial formation in Physical Education has been object of study of several investigations that include discussions about how this knowledge reaches the future teachers. This content of Physical Education, includes the possibility of dealing with the theme of indigenous dances. To contemplate the inclusion of indigenous dance education in public and private elementary and secondary school subjects, there is the incentive of Law 11,645 of March 2008, which makes it mandatory to include the study of Afro-Brazilian and indigenous history and culture in these school stages. In addition, in the initial formation of undergraduate courses, the National Education Council (CNE), before Resolution No. 2 of July 1, 2015, determines the inclusion of topics on ethnic-racial relations, as well as the use of Information and Communication (ICT). Currently the Common Curricular Base (BNCC) proposes the teaching of indigenous dances in the area of Physical Education for the second cycle of elementary school. Given this context, the general objective of this research was to produce and analyze an application for mobile devices about indigenous dances in the initial formation in Physical Education for the second cycle of elementary school. Forty students from the Physical Education degree course from a private college in the interior of the state of São Paulo participated. Of qualitative nature, the research was developed in the Scandinavian model with production of four article... (Complete abstract click electronic access below) / Mestre

Hoy en día el empresariado pone énfasis en el manejo de las herramientas tecnológicas para poder lograr sus objetivos estratégicos y ser competitivas en el mercado. En este contexto, se hace imperante considerar la inserción de las TICs en los procesos organizacionales pues sabemos las ventajas competitivas que esto supone, sin embargo, es importante considerar que en la implementación de un sistema de información intervienen muchos factores, siendo uno de los principales el factor humano. Es así como en esta investigación se pretende analizar el impacto de las TICs en la satisfacción del cliente interno (colaborador) y el cliente externo en un rubro específico como son las empresas que brindan servicios dentales en nuestro país, pues este sector de salud en el Perú ha ido en franco crecimiento especialmente los servicios médicos especializados que crecieron hasta un 20% al 2018 (MINSA, 2018). La técnica que se utilizó fue la encuesta, tipo Likert, y el diseño de investigación es descriptivo, correlacional causal, con un enfoque cuantitativo. La población estuvo compuesta por 125 colaboradores de una clínica dental y 300 clientes en las clínicas dentales las cuales fueron elegidas de manera aleatoria siguiendo criterios de inclusión específicos. Finalmente se concluye que las TIC tienen un impacto significativo en la satisfacción del cliente interno y externo en las empresas dentales en Lima Metropolitana y el Callao. La correlación de Spearman 0.696, tiene signo positivo, por lo tanto, se puede afirmar que la relación es directa; es decir, a mayor puntaje de TIC, mayor es el puntaje de satisfacción. / Nowadays, entrepreneurship emphasizes the use of technological tools to achieve their strategic objectives and be competitive in the market. In this context, it is imperative to consider the insertion of ICTs in organizational processes because we know the competitive advantages that this implies, however, it is important to consider that in the implementation of an information system many factors intervene, being one of the main the human factor. This is how this research aims to analyze the impact of ICTs on the satisfaction of the internal client (collaborator) and the external client in a specific area such as the companies that provide dental services in our country, as this health sector in the Peru has been growing rapidly, especially specialized medical services that grew by 20% to 2018 (MINSA, 2018). The technique that was used was the survey, Likert type, and the research design is descriptive, causal correlational, with a quantitative approach. The population consisted of 125 collaborators of a dental clinic and 300 clients in the dental clinics, which were chosen randomly according to specific inclusion criteria. Finally, it is concluded that ICT have a significant impact on internal and external client satisfaction in dental companies in Metropolitan Lima and Callao. The correlation of Spearman 0.696 has a positive sign, therefore, it can be affirmed that the relationship is direct; that is, the higher the ICT score, the higher the satisfaction score. / Tesis

Les systèmes d'information multimédia, dans le contexte d'une communication généralisée, doivent devenir un outil efficace et pertinent au service du monde social. Une première modélisation de leur conception comme de leur réalisation a donné jour à la méthode d'intelligence territoriale Catalyse. L'hypothèse fondatrice de cette recherche est qu'il est possible de traduire concrètement l'apport des Sciences de l'information et de la communication dans le processus de transfert méthodologique et technologique nécessaire au développement d'observatoires Catalyse, en les combinant à des théories issues d'autres disciplines (didactique, psychologie cognitive, sociologie, géographie...). À partir de l'exposé d'une situation où les SIC semblent pratiquement absentes des méthodes d'intelligence territoriale, j'opère dans cette recherche une évaluation empirique du développement de plusieurs observatoires Catalyse : - Etat des relations entre l'Intelligence Territoriale et les Sciences de l'Information et de la Communication - Analyses d'un corpus d'expériences territoriales au niveau européen - Modélisation des apports des Sciences de l'Information et de la Communication à la méthode Catalyse et aux procédures de transferts Cette recherche aboutit concrètement à proposer des procédures de transfert et des outils pédagogiques organisés dans une optique d'amélioration de la conception des systèmes de production et d'accès à l'information. Les procédures de transfert devront être évaluées et redéfinies dans des recherches à venir, en tenant compte également des évolutions de la société, et des recherches en Sciences de l'information et de la communication.

<p>The purpose of this paper is to gain insight into how efficient the computer is in support of the pupils literacy learning. Will there be a difference in literacy learning if i compare the pupils who use computers as an aid in relation to those pupils who are educated by synthetic method? Have the puplis felt affected in some way when having the computer as an aid in literacy learning? I have chosen to do a qualitative study with quantitative data. I have observed and interviewed pupils using the Trageton strategy. The interviews were based on a number of key issues. The quantitative data is based on my study that includes a reading development schedule, LUS.</p><p>The results obtained show that pupils who have worked with Trageton strategy are more motivated to read and write than those pupils who have learned to read and write by the traditional method. Most pupils who were interviewed said that it was easier to write on the computer than with pen because they were tired of holding the pen and form letters. They also experienced that it became neat and was easier to read than handwritten text, which strengthen their self-confidence.</p>

This thesis seeks to provide an insight into three phenomena: the condition of racism in Sweden, the complexity of identity, and the use of Information and Communications Technology (ICT) in classroom settings. It also offers an analysis of how such phenomena combined in the development of a specific educational resource, the Swedkid project (2001-3) which aimed to develop an anti-racist website (www.swedkid.nu) for students and teachers in Swedish schools. A case study approach was used for the analysis in the thesis, in which the Swedkid project was viewed as an instance of web-based, anti-racist educational resource development. This instance (or case) provided a prism of opportunity for learning about ‘race’, ethnicity and the role of ICT in the classroom. The case study embraces a number of sub-studies (Papers I-V and Appendix 1) which explore independently and in combination, how the website was developed and received, the Swedish national context, intercultural and anti-racist work in education, racist experiences of young people, and ICT as part of anti-racist work in the classroom. Three sets of findings (or themes) emerged from the study: namely, the existence of racism in Sweden, that young people’s conception of identity is complex and that the Swedkid website constitutes a significant anti-racist intervention. The overall aims of the research were to: - utilise the Swedkid project as a learning opportunity - explore the Swedish context for the project - investigate and develop an understanding of racism and ethnicity in Sweden generally and in education in particular - investigate experiences of racism among young people, and - explore how ICT can support anti-racist work in classroom settings Three research questions were also posed in the research: - How can ‘race’, ethnicity and experiences of racism be understood in Sweden generally, in education and among young people? - How can ICT support anti-racist work in classroom settings? - How useful were the approaches taken and the methods used in the project? A variety of methods of data gathering were used which include systematic literature searches, interviews, questionnaires, classroom observations plus a project logbook. Three theoretical clusters were particularly helpful in the analysis; relating to globalisation, racism and new technology (e.g. Castells, Jansson, Pred, Essed, Ladson-Billings, Delgado &amp; Stefancic, Aviram &amp; Tami). The research suggests an uneven picture in Sweden generally, and among Swedish young people in particular. While there have been some conscious and planned strategies to eliminate racism and discrimination, and high ambitions and good intentions from policy-makers and teachers in terms of recognising inequalities of schooling and counteracting racism, there is also a continuing picture of hostility, difficulty, denial and insecurity within education and more generally. The study also illuminates the complexity of identity and knowledge transfer, between locally-situated individuals and the different levels of global, European, national and local. It is suggested that the formation of identity is a process which involves viewing someone as ‘the other’ and can be transferred into a racist discourse and as such, used as a basis for legitimizing exclusion. However, responses to the Swedkid website suggest that engagement with other, wider identities (in this case, the characters on the website) can provide the possibility of intervention in stereotypical perceptions and expansion of notions of identity. It is also suggested that the Swedkid website can be used successfully in supporting anti-racist work in classroom settings, although dependent on the skills and commitment of the teacher. The advantages of using ICT for Swedkid lie in the possibility of visualisation and simulation, hence, it provides virtual experience of complex phenomena. The website can thus work as a springboard into informed rather than common-sense or everyday discourses of racism/anti-racism, with virtuality enhancing the classroom work of the teacher. Overall, studies presented in this thesis illustrate how a combination of ICT and anti-racism can offer opportunities for challenging commonsense views of racism and ethnicity, provide counter-stories as evidence that racism exists, and thus offer alternative perceptions and viewpoints on this topic in education and elsewhere. / Errata på titeln på boken där delarb. II utgör ett kapitel enligt ovanstående.

The purpose of this study is to investigate the attitude to and experience of information and communication technology (ICT) in teachers teaching and what motivates them.   The study is qualitative and its research material is based on interviews. There are eight interviews and they where carried out at one school with a stated IT profile and at another school without a stated IT profile. The two schools are located in different municipalities, but both are secondary schools.   The result shows that there are differences in attitude between the two schools. The school with a stated IT profile seems to have a more open mind of using ICT when teaching, but both schools sees the lack of availability as one of the main hindrance for using it. None of the participating teachers saw themselves as controlled to use ICT in their teaching. Neither did the guiding principles from The National Agency for Education about using ICT affect their teaching. / Studiens syfte är att undersöka lärares förhållningssätt till och erfarenhet av användningen av informations- och kommunikationsteknik (IKT) i sin egen undervisning och att förstå vad det är som styr dem. Studien är kvalitativ, med intervjuer som forskningsmaterial. Intervjuerna är åtta till antalet och har genomförts på en kommunal skola med uttalad IT-profil samt på en kommunal skola utan uttalad profil i två skilda kommuner. Båda skolorna är skolor för grundskolans senare åldrar. Resultatet visar hur attityden till IKT skiljer sig mellan de båda skolorna. Den skolan med uttalad IT-profil verkar ha ett öppnare förhållningssätt till IKT som pedagogiskt verktyg, men båda skolorna ser bristande tillgänglighet till att använda det som ett av de stora hindren. Det var heller ingen av informanterna som såg sig styrda att använda IKT i den egna undervisningen. Inte heller någon av dem sa sig tolka in styrdokumenten när det gäller att få med IKT i undervisningen.

The purpose of this paper is to gain insight into how efficient the computer is in support of the pupils literacy learning. Will there be a difference in literacy learning if i compare the pupils who use computers as an aid in relation to those pupils who are educated by synthetic method? Have the puplis felt affected in some way when having the computer as an aid in literacy learning? I have chosen to do a qualitative study with quantitative data. I have observed and interviewed pupils using the Trageton strategy. The interviews were based on a number of key issues. The quantitative data is based on my study that includes a reading development schedule, LUS. The results obtained show that pupils who have worked with Trageton strategy are more motivated to read and write than those pupils who have learned to read and write by the traditional method. Most pupils who were interviewed said that it was easier to write on the computer than with pen because they were tired of holding the pen and form letters. They also experienced that it became neat and was easier to read than handwritten text, which strengthen their self-confidence.

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