Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Computação / Made available in DSpace on 2012-10-19T13:57:02Z (GMT). No. of bitstreams: 0Bitstream added on 2014-09-26T02:21:10Z : No. of bitstreams: 1 182022.pdf: 72833075 bytes, checksum: 3ba9b353aead3c3fbb7b9c46adbf6b39 (MD5) / Este trabalho apresenta um estudo para a implantação de Redes Intranet como plataforma de implementação de Ensino à Distância em organizações empresariais. A proposta inicial foi desenvolver um ambiente de aprendizagem que utilizasse multimeios e que estes pudessem ser transmitidos utilizando-se as tecnologias da rede mundial de computadores Internet, numa rede interna às organizações. A pesquisa desenvolveu-se a partir de uma revisão bibliográfica, buscando, basicamente, as contribuições oferecidas pelas áreas da informática educativa, em consonância com as atuais tecnologias desenvolvidas para sistemas de informação, observando-se os procedimentos didático-pedagógicos utilizados para esse novo ambiente de aprendizagem. Nos primeiros capítulos realiza-se uma abordagem das necessidades do mercado de trabalho no tocante à necessidade incorporar novos perfis profissionais adequando-os às modernas tecnologias de informação e apresenta-se um histórico do Ensino à Distância e sua contextualização no mundo de hoje, introduzindo-se então conceitos de sistemas multimeios de transmissão da informação e os requisitos inerentes ao funcionamento desses sistemas. Desenvolve-se, então, estudos e reflexões sobre as tecnologias disponíveis, no sentido de encaminhar a seqüência de atividades que será levada em consideração para a análise, projeto e implementação da Intranet para Ensino à Distância.

Made available in DSpace on 2013-08-07T18:45:51Z (GMT). No. of bitstreams: 1 000391611-Texto+Completo-0.pdf: 1980227 bytes, checksum: 6369a91ef908f670471cc432f0b6784f (MD5) Previous issue date: 2007 / Professionals have started paying more attention to internal communication systems. The growing number of theoretical studies related to this area display a considerable change with regard to the internal communicational practices performed in organizational environments and its external outcome. Building relationships has become the core of organizational discourse, which demands more human action participation and less technical – in the sense of impersonal – action. The main goal of the research was to evaluate how communications planning is made concerning the utilization of an intranet, chosen as the means of internal communication means in the University of Santa Cruz do Sul, a local university in Brazil’s southern region. An exploratory case-study was carried on in the university mentioned above to evaluate the internal communication status and to see how the intranet system was used in the organizational environment. The present thesis is the outcome of all the research conducted, which followed the analyses of information and data obtained through research of the institution’s available document and bibliographic archives, as well as qualitative research made with the support of administrators and the technical team and quantitative research conducted among intranet users. The result of this research brought about a better understanding of the intranet’s potential as an organizational tool for internal communication and the proposition of a nine-step model of intranet internal communication planning for this local university in the south of Brazil. / A comunicação interna tem recebido um olhar mais atento por parte dos profissionais. O crescente número de estudos teóricos vem demonstrando uma mudança acentuada sobre a importância das práticas comunicacionais internas nas organizações e seus reflexos no âmbito externo. A construção de relacionamentos tornou-se a tônica dos discursos nas organizações, um discurso que exige menos tecnicidade e maior atuação na instância humana. O principal objetivo deste estudo foi verificar como ocorre o planejamento de comunicação para a utilização da rede de intranet, adotada para a comunicação interna em uma universidade comunitária gaúcha. Foi realizado um estudo de caso exploratório na Universidade de Santa Cruz do Sul para avaliar a situação da comunicação interna e a utilização do instrumento intranet nas práticas comunicacionais no âmbito organizacional.A investigação que resultou nesta tese orientou-se pelo levantamento e análise de informações a partir de pesquisa bibliográfica e documental, esta realizada junto aos arquivos disponibilizados pela instituição; de pesquisa qualitativa com gestores e equipe técnica; e pesquisa quantitativa com usuários da rede de intranet. O resultado desta investigação foi o entendimento mais claro sobre as potencialidades da rede de intranet como instrumento de comunicação interna para uma organização e a proposta de um modelo apresentado em nove etapas de planejamento de comunicação interna para rede de intranet de uma universidade comunitária gaúcha.

Arbetet har undersökt användandet av intranet som informationsmedium. Huvudsyftet är att ur användarsynpunkt, ta fram vilka faktorer som inverkar på användandet av intranet. För att arbetet skall kunna ge en övergripande bild har arbetet tagit fram vilken/vilka faktor/er som inverkar till största del och således tagit fram en rangordning. Undersökningen har genomförts i samarbete med Volvo Lastvagnar Komponenter AB, Skövde. För undersökningens bredd har både enkäter samt intervjuer genomförts bland anställda på företaget. Resultatet som framkom är följande: 1. Datorn. Detta rör kapaciteten hos tillgängliga datorer. 2. Sökningar. Berör främst sökmotorn. 3. Tid. Hör samman med första faktorn, datorn, men även med sökmotorn. 4. IT-mognad. Hur väl personalen har anpassat sig till att använda datorn samt dess tekniker i arbetssituationer. 5. Användarnas attityd. Hur användaren ser på nyttjandet av datorn i arbetslivet. 6. Konsistens. Handböckernas uppbyggnad.

In this work, the quality of information in the Internet and intranet will be dealt with. What characterises information of quality cannot be decided ones and for all, as it always will be in relation to the user's needs. The factors, however, that can be thought of when evaluating information can be outlined. These factors will be discussed and compared to the methods that are used by web editors to secure quality of the information in the intranet. The methods used to investigate the paper's thesis, are the study of literature and three interviews are conducted. The study of literature is meant to reveal the aspects that can be considered when evaluating information published via the Internet and intranet. The interviews are conducted to see how web editors secure that the information in the intranet is of high quality. The study has revealed that the following aspects can be considered when evaluating information in the Internet and intranet. These aspects are the purpose of the information; the information's authority; the accuracy, maintenance, and currency of the information and last, the accessibility and presentation of the information.

The content of this Master thesis is the Analysis of human resource management mainly its foundation. Part of the analysis is also the utilization of Intranet and Internet technologies during the personal processes. The basis is the description of the principles of operating, importance and the ways of application in the human resource management with the aim on current concept of personal work as human resources. Further then also the e-HRM itself with its aim to enable reaching the qualitative change in the personal management based on the utilization of the real possibilities of IT and communication technologies. The purpose of this thesis is also to analyse these processes and thus explain its efficiency and advantages.

The purpose of thesis is optimization information system and its upgrade with some new functions. Optimization is based on users experience and edit using processes. Upgrade will be make new chances and functions which will help company in decision processes and it contributes to more effective work with firm’s data.

This research study examined the acceptance of the intranet in restaurant franchise systems. The widely accepted Technology Acceptance Model (TAM) developed by Davis (1986, 1989) was the basis for this study. TAM is an excellent model to predict information technology (IT) usage and is based on the Theory of Reasoned Action (TRA). Therefore, TAM was adopted in this study of intranet acceptance. Furthermore, this study attempted to see if the earlier results of TAM are still valid. The original model was modified to include one external variable, franchise support. Data were collected from franchise restaurant systems throughout the United States, excluding Alaska and Hawaii. Of 3,500 questionnaires distributed to individual users of intranet, 161 contained usable responses. The results of regression analysis confirm that TAM is valid for additional applications such as evaluating the intranet in restaurant franchise systems. / Ph. D.

Este trabalho apresenta novas explorações do uso de sistemas agentes aplicados à proteção de sistemas elétricos de potência (SEP). Os sistemas agentes são definidos como softwares capazes de interagir com seu ambiente. Todos estudos apresentados focam o uso de agentes dentro de um SEP, através de uma rede privada de comunicação (intranet) baseada na tecnologia da internet. O objetivo final deste trabalho é o desenvolvimento de agentes que possam ser examinados em situações reais. Para facilitar esta tarefa, uma plataforma computacional foi desenvolvida denominada como EPOCHS (Electric Power and Communication Synchronizing Simulator). A principal função desta plataforma é permitir a integração dos agentes a um ambiente que combine simuladores que ofereçam informações sobre um SEP, assim como dados sobre uma rede intranet. Dentro deste contexto, um método para proteção primária e de retaguarda foi desenvolvido e testado dentro da plataforma EPOCHS. Os agentes desenvolvidos apresentaram resultados melhores que as técnicas tradicionais. Resultados ilustrando o desempenho e viabilidade deste sistema de proteção baseado em agentes são apresentados. / This work presents new explorations into the use of agent technology applied to the protection of power systems. We broadly define an agent to be an autonomous piece of software capable of interacting with its environment. Our investigation centers on the use of agents within an electric power grid using a private communication network, termed a utility intranet, based on internet technology. Our goal is to create practical agents that can be examined in realistic situations. To facilitate this aim, a new platform has been developed, EPOCHS, which allows agents to operate in an environmental that combines proven electric power electromagnetic and electromechanical transient simulators with a popular network communication simulation engine. We developed primary and a backup protection system using agent technology and evaluated this system within the EPOCHS environment. The agent-based system studied improved on traditional methods. Results illustrating the performance and viability of agent-based protection system are presented.

L'organisation de l'information sur un intranet (réseau informatique interne d’une organisation fonctionnant avec les technologies d'Internet) nécessite de nouvelles approches pour traiter la question de l'adéquation entre l’arborescence des sites et les usages linguistiques de leurs publics. Une façon de prendre en compte ces usages consiste à explorer les données textuelles représentatives d'une situation de communication spécifique. Une telle exploration est effectuée à l’aide de techniques textométriques, comme l'index hiérarchique des formes, les concordances, les segments répétés, la carte des sections d’un texte, le calcul des co-occurrences et l'analyse factorielle des correspondances. On extrait alors d’un corpus de textes de communication d’entreprise (rapports d’activité) les unités lexicales destinées à la construction d'un référentiel terminologique d’un type particulier. Afin de prendre en compte le contexte de communication on propose d’utiliser trois sortes de repères : - le référentiel d’objets propre à une organisation, - les propriétés pragmatiques des noms propres, - la collecte d’une partie du vocabulaire caractéristique du corpus utilisé comme source du référentiel terminologique, réalisée à partir d’une sélection de noms propres. Ainsi, cette collecte ne se limite pas aux seules unités terminologiques : elle comprend également des mots relevant de la langue commune et des noms propres. Les unités appartenant au vocabulaire du corpus sont choisies en fonction du type de relations sémantiques établies avec les noms propres dans les discours. Enfin, les résultats obtenus sont évalués en termes de productivité, de fiabilité et de représentativité. / Information organization on an intranet (internal network of an organization, using technologies of Internet) needs new approaches handling the question of the adequacy between the structures of intranet sites and the language use of their visitors. A way to take into account these usages is to explore textual data which are representative of a specific situation of communication. Such an exploration is carried out with textual statistics tools, like hierarchical index, concordance, repeated segment, textual map, co-occurrence and cluster analysis. This corpus-based approach allows us to extract linguistic units belonging, for example, to texts of corporate communication (annual reports). Recognition and storage of such lexical data aim at the construction of a terminological thesaurus of a peculiar type. We suggest taking into account the context of communication by using three sorts of marks : - the particular ontology of an organization such as it is evoked in discourses, - the pragmatic properties of the proper names, - a selection of proper names allows gathering a part of the characteristic vocabulary of the corpus used as source for the terminological thesaurus. This collection does not thus limit itself to the only terminological units, but also contains words of the common language and proper names. Elements belonging to the vocabulary of the corpus are selected according to the type of semantic relations established with the proper names in the texts. Finally, the results are assessed in terms of productivity, reliability and representativeness.

<p>The aim with this independent degree project of master thesis is to find what the user opinions of the intranet in a county council is. The paper seeks how the question about how the culture in the organisation was affected by the use of the intranet. An important part is to explore the expectations and acceptance of the intranet and get a picture of which functions and services support day-to-day work with good quality. One goal is to find out how the intranet users feel that the communication, information and usability can be developed.</p><p>The focus group interview is a qualitative method that has been applied for gathering data from the respondents, who participate in the investigation from the county council. The used method is unstructured focus groups containing the three dominating categories of staff in the county council. Totally five focus groups have been interviewed.</p><p>In the result and the following analysis of data from the focus group interviews have a few main categories been chosen for the survey. One of the categories is the information- and communication flows in the intranet, which include how it works today and could be improved. Other parts in the analysis are usability, organisation culture and the potential for the intranet as a tool for the organisation.</p><p>A number of conclusions are drawn from the survey and the analysis. One conclusion is that the intranet is a well-accepted channel for information, but underestimated as a communication channel. Another conclusion is that the respondents considered that an intranet has to be fun, exciting, and contain interesting material; which will lead to that the intranet will be used more. The content has to be updated and suited for the needs of the organisation.</p>