This dissertation investigates telework participation within the US federal government, structured through three interconnected articles from a human resource management perspective. It sheds light on the factors critical for the successful implementation of telework including human resource management (HRM) practices, differences among generational cohorts, and the role of line managers. Chapter 1 presents the motivation for this dissertation, theoretical foundations, an overview of telework within the US federal government, and a summary of the three research studies conducted. Chapter 2 introduces the first manuscript, which examines the impact of HRM practices on telework participation among US federal employees using the Ability, Motivation, and Opportunity (AMO) framework. This study analyzes data from the 2015 Federal Employee Viewpoint Survey (FEVS) through multinomial logistic regression. The results highlight that skills enhancement, promotional opportunities, and cooperative work environments significantly correlate with the likelihood of telework participation. Chapter 3, the second manuscript, applies generational cohort theory to investigate differences in telework participation among generational groups. Utilizing multinomial logistic regression analysis on FEVS data from 2013, 2014, and 2015, the study finds varied preferences for telework across Millennials, Generation X, Late Baby Boomers, and Early Baby Boomers. Generation X shows the most likelihood of telework participation compared to Millennials and Baby Boomers, with Early Baby Boomers displaying the least inclination. Chapter 4, the third manuscript, assesses the role of line managers as HRM partners and facilitators in telework participation. Applying Leader Member Exchange (LMX) theory and 2015 FEVS data, the study finds that the quality of relationships between line managers and employees -marked by mutual trust, support, and respect – enhances the likelihood of telework participation. Chapter 5 concludes this dissertation with summaries of research findings, theoretical and practical implications, research limitations, and avenues for future research directions. / Doctor of Philosophy / This dissertation investigates telework challenges within the US federal government, focusing on key factors that contribute to successful telework implementation. It consists of three interconnected studies, each addressing different aspects of telework from a human resource management perspective. The first study examines how human resource management (HRM) practices influence telework participation among federal employees. It found that skills enhancement, fair promotion opportunities, and cooperative work environments significantly increased the likelihood of teleworking. These findings suggest that HRM systems need to be adaptive and supportive through the alignment of practices with telework goals to ensure effective implementation. The second study explores generational differences in telework participation. The research showed that Generation X employees are the most likely to participate in telework, followed by Millennials and Late Baby Boomers, while Early Baby Boomers are the least likely. These findings underscore the importance of tailoring telework policies to the preferences of different generational groups. The third study focuses on the role of line managers in supporting telework. It demonstrated that strong relationships between employees and their supervisors, characterized by mutual trust, support, and respect, significantly enhance telework participation. This highlights the critical role of managerial support in successful telework programs. The dissertation concludes with a summary of research findings, practical implications for managing telework in the federal government, and recommendations for future research. These insights can help public sector organizations develop effective telework programs that meet the diverse needs of their employees.

Ce mémoire vise à vérifier l’effet modérateur de la relation d’encadrement LMX sur la relation entre les demandes du travail et l’épuisement émotionnel. Nous avons d’abord étudié la relation d’encadrement LMX et ses effets multiples, particulièrement sur le stress. Nous avons envisagé le LMX comme une ressource qui peut atténuer les effets des demandes du travail (conflit, surcharge et l’ambiguïté de rôle) sur l’épuisement émotionnel, et ce, avec comme fondement théorique le modèle des tensions du travail de Karasek (1979). Pour vérifier notre modèle, nous avons procédé à une analyse secondaire de données recueillies dans le cadre provenant d’une étude précédente réalisée à l’Institut de gériatrie de l’Université de Sherbrooke en 1996. Des analyses descriptives nous ont permis de valider deux de nos trois principales hypothèses à l’effet que le LMX agit comme modérateur sur la relation entre les demandes du travail et l’épuisement émotionnel. En effet, les résultats montrent que plus le LMX est de qualité, moins les relations entre le conflit de rôle et l’épuisement émotionnel ainsi qu’entre la surcharge de rôle et l’épuisement émotionnel sont significatives. Toutefois, nos résultats indiquent que plus le LMX est de qualité, plus l’effet de l’ambiguïté de rôle est relié à l’épuisement émotionnel. / This paper will demonstrate the moderating effect of the LMX relationship on the connection between job demands and emotional exhaustion. First, we examined the LMX relationship and its various effects, especially on stress. Based on the theoretical foundations of Karasek’s workplace stress model (1979), we considered LMX as a resource that can mitigate the effects of job demands (conflict, overload and role ambiguity) on emotional exhaustion. To validate our model, we conducted a secondary analysis of data gathered in a prior study at the Université de Sherbrooke’s geriatrics institute in 1996.Descriptive analyses allowed us to validate two of our three main hypotheses to the effect that LMX functions as a moderator in the relationship between job demands and emotional exhaustion. The results showed that the better quality the LMX, the less significant the relationship between role conflict and emotional exhaustion and between role overload and emotional exhaustion. The results also showed, however, that the better quality the LMX, the greater the effect of role ambiguity on emotional exhaustion.

Dans nos travaux de recherche, l’éthique rejoint intrinsèquement la compétence. Nous définissons un cadre d’étude, à savoir le LMX, précisant la raison pour laquelle le salarié doit optimiser sa relation d’emploi avec son supérieur hiérarchique. Nous opérons plusieurs analyses empiriques, exploratoires et confirmatoires, pour valider deux variables latentes et tester notre modèle de recherche. La compétence éthique, comportant 12 items, est proposée par Nillès (2004) suite à une validation qualitative. L’échelle de mesure des comportements innovateurs au travail de 10 items, construite par De Jong et Den Hartog (2010), ne dispose d’aucune version française validée empiriquement. La fiabilité et le fit de ces deux échelles de mesure sont acceptés sans épuration. Le modèle est ensuite testé avec les quatre variables latentes qui sont la compétence éthique (Nillès, 2004), la confiance des salariés (Benraïs et Meyssonnier, 2005), la citoyenneté organisationnelle (Paillé, 2006 ; Podsakoff et Mackenzie,1994) et les comportement innovateurs au travail (De jong et Den Hartog, 2010). L’épuration du modèle de mesure a entraîné la suppression de 10 items et l’analyse factorielle exploratoire par ACP a révélé une structure à 8 composantes avec un échantillon N=251. L’analyse factorielle confirmatoire a démontré un fit acceptable du modèle structurel. Enfin, les résultats obtenus lors du test des hypothèses de recherche ont permis la validation de trois hypothèses sur quatre. La compétence éthique du dirigeant exerce un effet sur l’innovation au travail, par le biais de la confiance des salariés et de la citoyenneté organisationnelle / In our research works, the ethics joins intrinsically the skill. We define a frame of study, namely the social exchange with the underlying theme which is the LMX, specifying the reason why the employee must optimize his relation of employment with his manager. We operate several empirical, exploratory and confirmatory analyses, to accept two latent variables and test our model of research. The ethical skill, containing 12 items, is proposed by Nillès (2004) after a qualitative validation. The scale of measure of the innovative behavior at work with 10 items, built by Jong and Den Hartog (2010), doesn’t exist in French version validated empirically. We propose a translation and we analyze the psychometric quality of this translated scale of measure. The reliability and the fit of these two scales of measure are validated without purge. Then, the model is tested with the contribution of four variables which are the ethical skill (Nillès, 2004), the trust of the employees (Benraïs and Meyssonnier, 2005), the organizational citizenship (Mulched, 2006; Podsakoff and Mackenzie, 1994) and innovative behavior at work (De Jong and Den Hartog, 2010). The purge of the model of measure led to delete 10 items and the exploratory factorial analysis by ACP revealed a structure in 8 components with a sample N=251. The factorial confirmatory analysis demonstrated a good fit of the structural model. Finally, the results obtained during the test of the hypotheses of research allowed the validation of three hypotheses on four. The ethical skillof the leader exercises an effect on the innovation at work, by the trust of the employees and of the organizational citizenship

The purpose of this research was to identify motivational factors that would predict organisational commitment and citizenship behaviour. One important motivational factor is empowerment, which is an intrinsic motivator (Spreitzer, 1995, p. 121 table 5 ), this study examined the contribution of each of its four dimensions in predicting affective commitment and citizenship behaviours targeted towards both individuals and the organisation. I also investigated the association that leader-member exchange and three personality factors (extraversion, emotional stability and openness to experience) had with both empowerment and organisational outcomes (affective commitment, citizenship behaviours). I further examined empowerment mediation effects. This research was conducted among ten occupational groups at The Waikato District Health Board in New Zealand. 872 questionnaires were distributed and a final sample of 306 responses (35.1%) was obtained. The results, consistent across all occupational groups and other demographics, suggested that although extraversion, emotional stability and openness to experience individually contributed to empowerment, affective commitment and citizenship behaviours, when their contribution towards affective commitment and citizenship behaviour was examined simultaneously with empowerment and LMX contributions, personality contribution decreased. The regression equation results showed emotional stability as the only significant personality contributor towards citizenship behaviours. In addition, leader member exchange contribution was significant only towards affective commitment whereas empowerment was the strongest predictor of the three organisational outcomes explored. Moreover, two of the four empowerment dimensions were also found to mediate the relationship between LMX and affective commitment. However, no empowerment mediation effects were found between LMX and citizenship behaviours. Overall, this research provides valuable information on how to increase employee's affective commitment and extra role behaviours by adjusting organisation's structures and policies and fostering employees' perception of empowerment. Recommendations for further research and practical implications for organisations are discussed in the final chapter.

Anställda med starkt organisationsengagemang presterar bättre och stannar längre inom sin organisation. Syftet med föreliggande studie var att studera organisationsengagemang och dess samband med relation till närmaste chef (LMX), innehavande av chefskap samt kontakt med närmaste chef. En webbenkät besvarades av 224 medarbetare på ett svenskt telecomföretag. Resultatet visade ett positivt samband mellan organisationsengagemang och LMX. Villighet att bidra utöver kraven för sin chefs skull predicerade nivån av organisationsengagemang till störst del. Emotionella bandet till chefen och respekt för chefens kompetens hade en stark sammankoppling och även dessa var viktiga för engagemanget. Chefer visade starkare organisationsengagemang än övriga medarbetare. Chefskontakt var inte en avgörande prediktor, vilket kan ha berott på en möjlig interaktionseffekt som inte mätts i denna studie. Chefens betydelse för organisationsengagemanget diskuteras bero på till vilken nivå medarbetaren förbinder chefen med organisationen, samt hur chefen själv agerar i arbetet.

Ce mémoire vise à vérifier l’effet modérateur de la relation d’encadrement LMX sur la relation entre les demandes du travail et l’épuisement émotionnel. Nous avons d’abord étudié la relation d’encadrement LMX et ses effets multiples, particulièrement sur le stress. Nous avons envisagé le LMX comme une ressource qui peut atténuer les effets des demandes du travail (conflit, surcharge et l’ambiguïté de rôle) sur l’épuisement émotionnel, et ce, avec comme fondement théorique le modèle des tensions du travail de Karasek (1979). Pour vérifier notre modèle, nous avons procédé à une analyse secondaire de données recueillies dans le cadre provenant d’une étude précédente réalisée à l’Institut de gériatrie de l’Université de Sherbrooke en 1996. Des analyses descriptives nous ont permis de valider deux de nos trois principales hypothèses à l’effet que le LMX agit comme modérateur sur la relation entre les demandes du travail et l’épuisement émotionnel. En effet, les résultats montrent que plus le LMX est de qualité, moins les relations entre le conflit de rôle et l’épuisement émotionnel ainsi qu’entre la surcharge de rôle et l’épuisement émotionnel sont significatives. Toutefois, nos résultats indiquent que plus le LMX est de qualité, plus l’effet de l’ambiguïté de rôle est relié à l’épuisement émotionnel. / This paper will demonstrate the moderating effect of the LMX relationship on the connection between job demands and emotional exhaustion. First, we examined the LMX relationship and its various effects, especially on stress. Based on the theoretical foundations of Karasek’s workplace stress model (1979), we considered LMX as a resource that can mitigate the effects of job demands (conflict, overload and role ambiguity) on emotional exhaustion. To validate our model, we conducted a secondary analysis of data gathered in a prior study at the Université de Sherbrooke’s geriatrics institute in 1996.Descriptive analyses allowed us to validate two of our three main hypotheses to the effect that LMX functions as a moderator in the relationship between job demands and emotional exhaustion. The results showed that the better quality the LMX, the less significant the relationship between role conflict and emotional exhaustion and between role overload and emotional exhaustion. The results also showed, however, that the better quality the LMX, the greater the effect of role ambiguity on emotional exhaustion.

This research into Baptist leadership examines the processes of Christian leadership in terms of human relationships in churches under the microscope of a leadership theory known as leader member exchange theory (LMX), and discovers the correlation between a high level of LMX in a local church and the positive outcomes of leader legitimation in a society where pastoral tenure and pastoral termination project disheartening statistics. LMX theory is particularly suited for the study of the Baptist congregational leadership paradigm with emphasis on heightened follower participation in dyadic relationships between the pastor and church members. In the light of current convoluted leadership praxis, provides an appropriate theoretical tool for relational analysis. The background to this thesis is the perceived growing inclination among Baptist pastors to adopt a leadership paradigm, which exalts the person and role of the pastor to the exclusion of the church members. This “great man theory” is being modeled from sources that focus on church growth rather than church health, and represents a departure from servant leadership, which has long been the model for Baptists in general. This “new” trend of charismatic leadership may be one of the reasons for the inclination toward shorter tenures and pastoral termination, among Baptists, particularly in the USA. Understanding the peculiarities of congregational government is of particular importance to the research, with emphasis on the perceptions and expectations of church members regarding current leadership in their local church, and how the perception of personal value correlation translates into member satisfaction. The Literature on leadership offers a multiplicity of innovative ideas, mostly focused on the leader, and after literature research into the subjects of transactional transformational, complexity theory, and servant leadership no single theory of leadership offers completeness, hence the term quantum or complexity will assist in moving Baptist pastors from average leadership. <p.Critical elements of LMX were identified in the literature and processed into the questionnaire, which was distributed to among Baptist churches in South Africa and the United States. The results of the research are then analysed in the light of LMX theory, and the conclusion that in the congregational structure of Baptists, LMX theory offers valuable insights into member satisfaction. The characteristic of practical theology is the critical correlation of theological insight and empirical observation that will result in a new theory of praxis, and the final purpose is to focus attention on the positive outcome of healthy leader member exchange in local churches and the extended zone of influence through enhanced legitimation of pastoral leadership. / Thesis (PhD (Practical Theology))--University of Pretoria, 2007. / Practical Theology / PhD / unrestricted

Under våren 2020 beslutade Folkhälsomyndigheten (u å) om rekommendationen att alla arbetstagare som hade möjlighet att arbeta hemifrån skulle göra det. Uppsatsen bygger på en kvalitativ studie där syftet var att ta reda på mer om chefers upplevelser av hybridledarskap. Studien gjordes i två organisationer, den ena hade ett hybridledarskap innan Covid-19 pandemin och den andra fick det som en följd av pandemin. Studien syftade också till att få kännedom om upplevelsen kring hybridledarskap skiljde sig åt mellan de olika organisationernas chefer. Vidare ville vi undersöka om chefer upplevde att delar av ledarskapet underlättas eller försvåras vid ett hybridledarskap. I Sverige har begreppet hybridledarskap förknippas med ledarskap som uppkommit på grund av Covid-19 pandemin. Det kopplas till förutsättningen att chefer leder medarbetare som inte alltid är på samma fysiska plats som chefen. Hybridledarskap fanns innan pandemin, men inte begreppet i sig med samma innebörd som idag. Studiens teoretiska referensram utgår ifrån olika teorier och begrepp tillhörande ledarskap. Teorier som tittats närmare på har en utgångspunkt i tillit, och de är LMX, Teori X och Teori Y samt tillit som ledningsfilosofi. Vi ville undersöka hur chefers ledarskap förhöll sig i relation till dessa teorier och begrepp. En upptäckt var att alla chefer anser sig leda utifrån ett tillitsperspektiv. Vi ville också titta på om chefernas upplevelser av hybridledarskap skiljde sig åt mellan organisationerna samt om det fanns några lärdom att dra utifrån det för de båda organisationerna. Vi har sett både skillnader, likheter samt upptäckt lärdomar att föra vidare.

本研究的主要目的，在於以認知、情感和行為三個層次，來探討領導者對內、外團體部屬的組間偏私（intergroup bias）現象。主要核心議題為：（一）探討領導者對內、外團體部屬的「認知分化」（領導者在認知上能清楚區分內、外團體部屬間差異的程度）、「情感分化」（領導者對內、外團體部屬在情感上喜好不同的差距程度）和「行為分化」（領導者對內、外團體部屬在行為上差別待遇的程度）三者間的關係。（二）探討領導者的個人特性（公平價值觀、認知需求）是否會影響上述認知、情感和行為分化間關係。（三）領導者公平與否是否會影響其整體領導效能。研究者以Fazio（1990）的「動機與機會決定模式」（Motivation and Opportunity as Determinant model，MODE）為理論基礎，以結構方程式檢驗Fazio所提之「慎思歷程」（deliberative processing）（「認知」影響「情感」進而影響「行為」）和自發歷程（spontaneous processing）（「情感」影響「認知」進而影響「行為」），何者較能描述領導者對部屬之組間偏私現象。樣本為軍事院校學生（領導者），經由前導研究（工具及變項修正；N=42）、研究一（相關法；N=98）、研究二（實驗法；N=93）等三個研究，結果顯示：（一）「慎思歷程」較能描述領導者之組間偏私，亦即領導者之組間偏私歷程傾向於「認知分化」影響「情感分化」進而影響「行為分化」。（二）其中「認知分化」和「情感分化」呈正相關傾向，而高「認知分化」之所以會造成高「情感分化」，是由於領導者產生了外團體拒斥（out-group derogation）而非內團體偏私（in-group favoritism）。（三）「情感分化」亦和「行為分化」呈正相關趨勢，但此種相關趨勢的強弱會受到領導者的個人特性（公平價值、認知需求）的調節，當領導者為高公平價值 ／ 認知需求時，情感分化和行為分化的相關會比低公平價值 ／ 認知需求者來得低。（四）領導者公平與否（對部屬的情感 ／ 行為分化），並不會影響其整體領導效能。

Between 2011 and 2016, 84% of senior leaders in community colleges indicated retirement intentions and thereby exposed a need to provide better mentorship, training, and early selection of potential replacements for college executives. The purpose of this study was to determine the nature and extent of the relationships between the independent variables (mentorship, leadership training, and time in the position as dean) and the dependent variable (demonstrated leadership of academic deans in community colleges). A popular approach that describes this dynamic is Graen and Uhl-Bien's leader–member exchange theory, which was operationalized by the LMX–7 instrument. A causal–comparative design was used to assess the effects of deans' time in the position, previous mentorship, and leadership training on their LMX scores. I sent the LMX–7 to academic deans and faculty members at 1,641 of the 1,655 community colleges in the United States. Responses were received from 45 academic deans and 508 faculty members. A linear regression showed no significant correlations between the deans' leadership training, mentorship, or time in the position as academic dean and the LMX–7 score reported by their faculty. On the other hand, the findings showed that LMX scores generally were lower than was expected and suggested that gender equality may be an issue during the selection process for deans. These findings may lead to a better understanding of leadership at the community college level, the potential for beneficial research into gender inequality during dean selection, and a deeper understanding of the effect that previous leadership training, mentorship, and time as a dean have on the dean's relationship with faculty.