In this thesis we aim to study the librarians’ and library users’ views on librarianship and the library at National University of Rwanda. Accordingly, we have gathered information from these groups. The information is based on qualitative interviews as well as observations and participation in a work group for library promotion. The latter made it possible to investigate how respondents consider these issues and how librarians’ self image is expressed in their daily work and in promotion. We analyze the most important frame factors that impede on librarians’ self image and library users’ perception of library services. This makes it possible to understand what probably affects the actual situation at NUR’s library. Marked impeding frame factors established are for example the economy and the organization. Information provided through this thesis could to be shared among library personnel and used as a base for their further development of library services. Our thesis points out library users’ opinions about the library in general as well as the areas that are most critical to improve. These areas are service at the circulation desk, acquisitions and courses in how to retrieve information. It also points out the need for a more explicit professional librarian identity and that the librarians need to work more as knowledge librarians. An explicit identity would imply unified library personnel that would make it possible to work towards common goals and clarify how to conduct daily work.

The objective of this study was to know the information searching process of doctoral education distance program Hispanic students offered by Anglo-American institutions of higher education. Standards related to the library services; theories of distance education by Holmberg, Knowles and Simonson; Zipf theory of Least Effort; and Liu and Yang Distance Learning Search Model were used as theoretical framework. The study design was descriptive with a quantitative approach and a survey as a technique. An anonymous self-administered questionnaire was applied to Hispanic students through the snowball sampling technique. The results of this research were analyzed using descriptive statistics with the help of the Statistical Package for Social Science (SPSS) v.23 computer program. They revealed the profile of the students, the process they perform when looking for information and the factors, favorable and adverse, that affect them during this process. These data can help library administrators meet the information needs of Hispanic students as required by accrediting agencies, regardless of where they are at the time of education or the particularities they present. It concludes that students do not use the resources and services of the virtual library at their maximum power, need more guidance and show the slightest effort during the information searching process.

Submitted by REGINA PINTO (reginafp@ufba.br) on 2015-03-18T19:46:46Z No. of bitstreams: 1 DISSERTAÇÃO REGINA VERSÃO FINAL PDF.PDF: 1068122 bytes, checksum: da175005751c4dc630d1e0987d302b3c (MD5) / Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2015-03-27T18:09:21Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO REGINA VERSÃO FINAL PDF.PDF: 1068122 bytes, checksum: da175005751c4dc630d1e0987d302b3c (MD5) / Made available in DSpace on 2015-03-27T18:09:21Z (GMT). No. of bitstreams: 1 DISSERTAÇÃO REGINA VERSÃO FINAL PDF.PDF: 1068122 bytes, checksum: da175005751c4dc630d1e0987d302b3c (MD5) / Esta dissertação investiga a contribuição da biblioteca escolar para a formação do aluno do ensino básico, visando a sua autonomia para uso da biblioteca universitária. Como espaço de aprendizagem, a biblioteca da escola deve estar sustentada na proposta pedagógica que norteia a prática desenvolvida nessa unidade de informação. O planejamento dessa proposta está centrado nas ações e atividades que a biblioteca desenvolve junto com os professores para a formação desse aluno. O universo da pesquisa abrange a Universidade Federal da Bahia; a população-alvo são os concluintes dos cursos de biblioteconomia e pedagogia, que poderão atuar em bibliotecas escolares e em salas de aula, respectivamente, tendo a biblioteca como espaço de aprendizagem, na amostragem foram selecionados 14 concluintes do curso de biblioteconomia e 48 do curso de pedagogia de 2011.2. O instrumento de pesquisa usado para a coleta de dados foi o questionário semiestruturado. Para os procedimentos da análise dos dados, optou-se pelo método de análise de conteúdo por permitir a interpretação das respostas ao questionário, através da categorização desses dados. Assim, foram criadas 5 categorias: 1) Biblioteca na escola; 2) Biblioteca escolar e formação do aluno-usuário; 3) Frequência à biblioteca escolar para autonomia na biblioteca universitária; 4) Ações da biblioteca escolar para autonomia do aluno na biblioteca universitária; 5) Trabalho e/ou estágio no ambiente escolar. Nas categorias 1, 2 e 5 foram estabelecidas subcategorias para aprimorar a interpretação dos conteúdos. Na análise, buscou-se identificar a existência da biblioteca escolar no período da educação básica dos sujeitos da pesquisa, observando a que rede de ensino a escola pertencia – pública ou particular –, com o interesse de confirmar a presença da biblioteca nessas instituições de ensino e analisar as ações desenvolvidas para a formação desses sujeitos, bem como sua contribuição para a autonomia do aluno na biblioteca universitária. Os resultados apresentados demonstram uma incipiente contribuição da biblioteca escolar na formação do aluno, fato que se reflete na sua restrita autonomia para o uso da biblioteca universitária. / ABSTRACT This dissertation investigates the contribution of school libraries in students education background, aiming their autonomy to the use of the university library. As a learning center, the school library must be considered in the pedagogical proposal that leads the developed practicum in this information unity. This proposal planning is centered in actions and activities that library and teachers develop towards the students education background. The research universe includes the Federal University of Bahia State; the target-population are librarianship and pedagogy seniors, who would be able to work, respectively, in school libraries and classrooms , focusing on library as a learning Center, as for the research sampling, it was selected 14 seniors of librarianship major and 48 of pedagogy major graduating in 2011.2. The used research instrument for data collecting was the semi structured questionnaire. For the data analysis proceedings, It was chosen the analysis of content thus it permits the questionnaire answers to be interpreted through data categorizing. So 5 categories were created: 1) Library in school 2) School library and the library-user student education background 3) Library attendance towards autonomy in the university library 4) School library actions towards the students autonomy in the university library 5) Working and/or interning in the school environment. In categories 1, 2 and 5, subcategories were established for majoring the interpretation of contents. In the analysis, it was aimed to identify the school library presence in the interviewee’s basic education, considering to which school system he/she came from- whether the public one or the private one-, with the goal of confirming the library presence in those institutions and analyzing the developed actions for the education background of those people, as well as its contribution for the student’s autonomy in the university library. The showed results demonstrate an incipient school library contribution for the student’s education background, which is reflect of the restrict autonomy for the use of university libraries.

D.Litt. et Phil. / In this study the term "information user education" applies to educating students to enable them to retrieve and utilise information sources and the library's services, facilities and sources effectively. In agreement with modern practice this includes learning library and information skills. Literature has shown that information user education must take place in order to render users library and information literate. Various writers have pointed out that distance education students also have a specific need for information user education, but that there is very little information on decentralised information user education. In Library and Information practice it has also been found that information on decentralised information user education is not readily available and that there is a need to educate students. In order to be able to develop decentralised information user education for Technikon SA, it was therefore necessary to undertake research on the design thereof. A literature study was indispensable in investigating information user education in general. Information user education was also explored in the context of distance education (national and international), technikon education, the education model of Technikon SA and the library and information services of Technikon SA. The status of information user education at some distance education institutions was also investigated. Based on the research undertaken by Technikon SA on international distance education trends, it was found that three basic principles form the nucleus of a well-organised distance education institution. These principles are student support of a high standard, learner-centred course material and quality administrative systems. The education model of Technikon SA, that is the Integrated Learner-Centred Distance Education model, is based on these principles. To support this education model, the library and information services of Technikon SA concluded co-operation agreements with public libraries throughout South Africa in order to offer these services to students. Technikon SA purchases duplicate copies of recommended books, processes, issues and dispatch them to the public libraries. At present approximately 270 libraries house these collections. Postal loans and article services are also available for students to supplement these services. For the purposes of this study the library and information services were evaluated according to the guidelines laid down for distance education libraries and for technikon libraries. Based on these guidelines it was found that Technikon SA library generally met the criteria stipulated, but that the library and information services did not offer decentralised information user education. To supplement the literature study, an empirical study was undertaken to determine how essential information user education was for Technikon SA students. In addition it had to be established what aspects had to be offered, at what levels these aspects had to be offered and who had to present the training.

Unter diesem Motto startete die Stadtbibliothek Pirna in das neue Jahr. Gleich um acht Stunden wöchentlich wurde die Öffnungszeit erweitert.

This thesis deals with usage of data mining on data of a library. It specializes in data of users and their behavior registered by library management system Clavius. For this purpose the data of University Library of Silesian University in Opava were used. Firstly the data mining therm is explained and it's use in libraries is thoroughly described. Secondly the ways of usage of the Clavius data are discussed then the text follows data mining usage for management of the library in particular. Finally the results of data mining concerning user's behavior is described in the rear of this thesis. Powered by TCPDF (www.tcpdf.org)

在網路時代，大學圖書館必須找尋適當的方式以提昇讀者的資訊素養。「網路式指導」(Web-based instruction, 簡稱WBI)是運用全球資訊網超媒體與多媒體的特質，創造有意義的學習環境，用以增進或輔助學習的教學系統，目的在於培養學習者自動學習的習慣。網路式指導是大學圖書館未來的趨勢，越來越多的大學圖書館將網路式指導應用在研究技巧與資訊素養的培育上。 本研究旨在探討網路式指導在我國大學圖書館利用教育的應用，在研究方法上採用文獻分析法、網站內容分析法、問卷調查法及半結構式訪談法等進行研究調查。首先分析相關文獻，其次調查國內143所大學圖書館網站在實施利用教育的現況，第三利用網路問卷的方式探討大學圖書館利用教育網路式指導之使用經驗，第四則是利用半結構式的訪談了解相關人員的管理經驗，最後實作教學網站，以提供大學圖書館規劃網路式指導之參考。 由上述研究結果發現：一、目前大學圖書館所實施的網路式指導，主要為傳統教材上網，缺乏針對網路的特性而設計的網路式教材；二、國內目前缺乏功能健全、設計完善的圖書館利用教育網路式指導；三、圖書館實施利用教育網路式指導最大的困難點不在於技術，而在於需要人力長期經營；四、圖書館利用教育網路式指導的內容實用性重於多媒體技巧。 最後建議：一、圖書館應思考其利用教育的基本面，選擇最有效率的的指導方式以增進讀者的資訊素養；二、大學圖書館應積極與校內技術、教學與行政單位合作，推廣資訊素養教育；三、研究並提升圖書館利用教育網路式指導的設計與規劃技巧；四、採用國外資訊素養能力指標與實施方案，充實圖書館利用教育網路式指導的教學內容；五、圖書館應致力於網路式指導的發展；六、館際合作共同發展圖書館利用教育網路教學課程。 / In the information age, academic libraries have to find the most effective ways to cultivate users’ information literacy. The web-based instruction (WBI) is a hypermedia-based instructional program which utilizes the attributes and resources of the World Wide Web to create a meaningful learning environment where learning is fostered and supported. WBI in the academic libraries has become the trend of future. More and more academic libraries use WBI to teach research skills and information literacy. The purpose of this thesis is to investigate the application of WBI in the academic library user education in Taiwan. The research was conducted by literature review, web site content survey, web-based questionnaire and semi-structured interview. First of all, the analyses of the literature were reviewed. Second, the web sites of 143 academic libraries were investigated. Third, web-based questionnaire had been applied to determine the users’ experience of WBI. Fourth, semi-structured interview was conducted to understand the management experience of participants. Finally an experimental platform of WBI was constructed for the demonstration of WBI. The findings of this thesis are as follows: (1) The present use of WBI is limited to text online, digitalized learning materials that fit the Internet characteristics were lacked; (2) There is few well-designed WBI in library user education; (3) The difficulties involved with WBI are more of long term maintenance than technical problem. (4) The content is more important than multimedia. The suggestions include: (1) Rethinking the fundamental issue of library user education, choosing the most effective way to improve users’ information literacy; (2) The academic libraries must corporate with other technical, administrative, and academic departments on campus to promote information literacy education; (3) Research and improve the skills of designing and planning of WBI in library user education; (4) Adopt the international information literacy standards and projects, to strengthen the implementation of WBI in the library user education; (5) Academic libraries must make efforts on the development of WBI, (6) Cooperating with other academic libraries to develop WBI in library user education.

Cette étude a été conçue pour réaliser une évaluation des sites Web des bibliothèques universitaires pakistanaises à partir des utilisateurs. L'évaluation a été faite sur la base de leur utilisation, leur utilité, leur facilité d'utilisation et leur impact. La documentation consultée a contribué à l'élaboration d'un questionnaire pour la collecte des données. L'échelle de Likert comprenant sept niveaux a été utilisée pour établir les questions centrées sur le sujet. Nous avons sélectionné un échantillon déterminé de 60 utilisateurs de chaque université participant à l'étude, sur la base de leurs statuts (15 chacun). Les données recueillies auprès de 17 universités avec 957 questionnaires valides ont été analysées. Le test alpha de Chronbach a garanti la fiabilité de l'instrument à tous les niveaux. Sur la base de la plupart des utilisateurs, l'étude a révélé que les sites Web des bibliothèques universitaires au Pakistan avaient un impact quelque peu positif sur les utilisateurs. La recherche a identifié certaines faiblesses dans les sites Web des bibliothèques des universités publiques concernant la mise à jour, la facilité de téléchargement pour les chercheurs et les étudiants et le design. La valeur ajoutée des services avait besoin d'être abordée dans les sites Web des bibliothèques universitaires. L'étude présente des recommandations en termes d'implication pour la pratique et pour la politique qui permettront, non seulement de remédier aux faiblesses mises en évidence, mais aussi de conduire à une amélioration supplémentaire des sites Web des bibliothèques universitaires du Pakistan. Cette recherche basée sur l'utilisateur, avec quelques limitations, offre une large compréhension du sujet. De plus, elle a une importance théorique et pratique pour projeter de développer à l'avenir des sites Web de bibliothèques centrés sur l'utilisateur / The study was designed to make an appraisal of Pakistani university library websites on users. The evaluation was made on the basis of their use, usefulness, ease-of-use and impact. The reviewed literature helped in developing a questionnaire for data collection. Seven-point Likert scale was used to assess the subject-centered questions. The purposeful sample of 60 users, on the basis of their status (15 each), from each university included in the study was taken. The data collected from 17 universities with 957 valid questionnaires was used for analysis. The Chronbach's alpha test ensured reliability of the instrument at all levels. The study revealed that university library websites of Pakistan have somewhat positive impact on users on the basis of most of the indicators. The research has identified some weaknesses in the library websites of public universities regarding up-to-dateness, downloading facility for researchers and students, and design. Value added services needed to be adressed in the university library websites. The study presents recommandations in terms of implications for practice and implications for policy that will not only address the weaknesses highlighted but also lead to further improvement of university library websites of Pakistan. This user-based research, with some limitations, provides broad understanding of the subject. In addition, it has theoretical and practical significance for planning to develop user-centered library websites in future.

長期以來，國小圖書館受限於經費及人力的不足，使得其功能無法充分發揮，有些學校圖書館甚至沒有規劃圖書館利用教育的課程，學生雖可到圖書館中自由閱讀，但若不具備找尋圖書的能力，常會因而無法找到自己有興趣的書籍而在廣大的書海中迷失，使圖書館的功能逐漸喪失，因此如何藉由圖書館利用教育課程教導學生找尋書本的能力也就越顯重要。 隨著電腦科技日益發達，學習教材和學習方式也變得多元化，近年來利用遊戲方式進行學習的研究有愈來愈多的趨勢，學者認為若能將遊戲融合教學，將能達到寓教於樂的教學目標。本研究透過實際開發遊戲系統的方式，嘗試以情境學習理論為發展基礎，將擴增實境互動技術應用到圖書館的學習環境上，透過「遊戲互動擴增實境圖書館利用教育學習系統」的建置，來發展創新的圖書館利用教育學習模式，並藉此系統的發展來支援國小圖書館利用教育的實施。 實驗結果顯示利用「遊戲互動擴增實境圖書館利用教育系統」進行學習，各方面成績皆有顯著的進步，且學習成效可排除授課者個人因素之影響，具有穩定的教學品質。另外，本研究所發展的系統，對於高、低分群和場地相依的學習者來說，使用本系統進行學習，其學習成效在「應用型題目」上明顯優於傳統圖書館利用教育，並且可以加強學習者學習動機。除此之外，使用本系統之教學成效不會受到個人使用電腦的熟悉度所影響，因此未來在發展和推廣本系統的同時，不需要考慮學生是否具備良好之基本電腦使用能力。 / Due to the limited budgets and human resources, most libraries in the elementary schools of Taiwan have been unable fully functioned and utilized as its role should be in school organization. Some schools do not plan and provide library utilization education for children. Although students can go to libraries enjoying readings, they are not well trained for search library collection and resources. As a result, they are usually unable to find the books they are interested and easily getting lost in enormous information environment. This study proposes the importance of library usage training as a significant program in elementary school; promoting students’ abilities of finding books they need both for school works and personal interests. With the advance in computer technology, the learning materials and learning methods have become diversified in recent years. In particular, the instruction method of game-based learning has drawn much attention in education research. Many education researchers and scholars think the integration of teaching and games will promotes students’ performances while the learning activities are also functioned as entertaining process. This study attempts to develop educational gaming system on the basis of situated learning theory, adopting the innovative augmented reality interactive technology on the library's learning environment. This study hopes students’ library knowledge of library usages could be promoted through the "Interactive Augmented Reality Games Library Education Learning System." Moreover, the study could develop innovative learning model for elementary schools in library usages as well as to support future implementation programs for elementary library usage education. Experimental results show that students have significant improvement on learning performance after using "Interactive Augmented Reality Games Library Education Learning System." The assessment also showed improvement based on the exclusion of personal factors from teachers. In addition, this system promotes better learning performance and motivation for learners of high and Low graded groups as well as the field-dependent learners in the “application questions” tasks. Moreover, the education effectiveness of this system will not be affected by personal factors such as familiarity on computers skills. Therefore, there would be less consideration on students’ computer skills needed for future adoption on this system in library usage programs.

The Master thesis focuses on the application of Information Systems in the field of Library and Information Science.  Within the context of organizational learning, a collaborative user-centered approach is used to produce desired system characteristics and future research suggestions. More specifically, this research study explores the library users’ and academic librarians’ perceptions of the current library discovery and access services as mediated through the Online Public Access Catalogue (OPAC) of the Academic Library of the School of Philosophy at Athens University in Greece. Additionally, it explores their desired characteristics for the ‘public facing’ Integrated Library System (ILS), of which the OPAC constitutes a module, in order to generate recommendations that guide the Academic Library staff members’ collaborative design of a more user-centered library information system. The study is built upon the systems thinking framework of Checkland’s Soft Systems Methodology (SSM). Applied theories and design processes guide research processes aimed at advancing both inclusive social learning and system improvements.