Este trabalho tem como objetivo apresentar as principais ferramentas de monitoramento do Planejamento estratégico visto o grau de importância de tal monitoramento, para que a empresa mantenha-se em linha com seus objetivos de crescimento e abrangência de mercado. Pra que exista de fato tal monitoramento são necessárias ferramentas como adoção de Sistemas de informações gerenciais, Mapeamento de processos, acompanhamento do Mapa estratégico de negócios e uso do painel de controle promovido pelo Balanced scorecard. Para que exista uma real competitividade entre as empresas atuantes no mercado faz-se necessário que haja uma linha clara de comunicação, a fim de que todos os envolvidos nos mais diversos processos tenham conhecimento de quais os objetivos da empresa, bem como suas premissas de crescimento, e para que todos sintam-se envolvidos com os processos necessários para que tais objetivos sejam atingidos. / This paper aims to present the main monitoring tools of strategic planning, given the degree of importance of such monitoring for the company to keep in line with its growth objectives and market coverage. For this monitoring tools are needed as adoption of Management information systems, Process mapping, monitoring of the Strategic map of business and use the control panel sponsored by the Balanced scorecard. So that there is a real competition between companies operating in the market, it is necessary to have a clear way of communication, so that everyone involved in various processes are aware of what the company's goals and its growth assumptions and for everyone to feel involved with the processes required for these objectives to be achieved.

Este trabalho realizou uma investigação descritiva nos sistemas integrados de gestão empresarial desenvolvidos sob o modelo de software livre. O objetivo foi obter um levantamento de informações que pudessem auxiliar na fase de seleção de um sistema de informação. O trabalho apresenta conceitos de software livre, sistemas de informação e informações sobre tecnologia em pequenas empresas sob os aspectos de equipamentos, pessoas e utilização de software. Foram abordados três aspectos na descrição dos sistemas: viabilidade de instalação, funcionalidades e usabilidade. O estudo foi realizado dentro de um referencial teórico qualitativo-positivista, com objetivo metodológico descritivo, utilizando como delineamento o levantamento. A base de dados para extração das amostras foi o site SourceForge, um repositório de software livre. A seleção de amostras foi feita em fases múltiplas e possibilitou uma análise sobre as características dos aplicativos de forma geral e depois uma análise mais detalhada dos programas selecionados. Os resultados apontam para a escassez de pessoal capacitado tanto para uso da tecnologia na pequena empresa quanto com experiência no desenvolvimento de software livre, mas revelam a viabilidade de instalação do software livre na pequena empresa, uma vez que o hardware necessário ao funcionamento dos sistemas está presente em seu ambiente, bem como a existência de sistemas integrados de gestão bastante adaptáveis às pequenas empresas. / This present dissertation deals a descriptive investigation on integrated management information system based on free software model. The objective was to obtain a survey of information that could help the selection phase of an information system. The work presents concepts of free software, information systems and data on technology in small companies having in view equipment, peopleware and software use. Three aspects of the description of systems were analysed: viability of installation, functionalities and usability. The study was performed within a qualitative-positive theoretical reference, with a descriptive methodology objective and using the survey as delineation. The database for extraction of the samples was the SourceForge site, a repository of free software. The selection of samples was made in multiple phases and allowed for a general analysis of the characteristics of softwares and a detailed analysis of selected software. The results show a scarcity of people able for use technology in the small companies and experienced people in the development of free software. However the same results show viability of installing free software in the small company, as the necessary hardware is present in their environment, as well as the existence of integrated management systems sufficiently adaptable to the small companies.

Orientador: João Maurício Rosário / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecânica / Made available in DSpace on 2018-08-20T21:42:21Z (GMT). No. of bitstreams: 1 Pastana_EricodeSouza_M.pdf: 20557364 bytes, checksum: 1e5468903288292d76c687deb07d03d1 (MD5) Previous issue date: 2012 / Resumo: Identificação por Radiofrequência (RFID) é uma tecnologia emergente, com um enorme potencial de aplicação. Pode ser utilizada onde há a necessidade de identificação à distância de objetos, de forma sem fio, com transmissão de dados por sinais de rádio que, armazenados e processados por sistemas computacionais, ficam disponíveis para uso futuro. À medida que seu uso permeia diversos segmentos de negócio da economia, uma demanda por melhores práticas e soluções de RFID também ocorre, acelerando seus desenvolvimentos e aumentado a demanda por profissionais e metodologias que sejam capazes de promover seu uso correto e inteligente. Neste contexto, este trabalho apresenta características de sistemas de RFID e métodos orientativos para sua melhor seleção e aplicação. Ao levantar pontos chave de cada método, artigo e texto estudado, propõe-se e aplica-se uma metodologia, desenvolvida através da compilação de pontos fortes e fracos levantados da bibliografia, avaliando suas capacidades, limitações e características principais, procurando combiná-los para gerar uma metodologia mais abrangente, que considere tanto questões tecnológicas quanto de negócios, como custos, logística de obtenção de insumos e equipamentos, além de outras necessidades que podem ser colocadas pelas partes interessadas em um projeto e/ou aplicação da tecnologia RFID. Os estudos são complementados pelo levantamento de características de sistemas RFID e seus desempenhos sob o ponto de vista de diversos autores e, ainda, pela realização de um estudo de caso na seleção de tecnologias RFID para compor a identificação por rádio frequência de um sistema de gestão de pneus, permitindo verificar a adequação da metodologia proposta a um caso real. Como contribuição final, esta dissertação demonstra a potencialidade de uma metodologia para seleção e aplicação de tecnologia RFID em automação / Abstract: Radio-frequency identification (RFID) is an emerging technology with enormous potential for application. It can be used where there is a need to identify distant objects, wirelessly, with data transmission via radio signals, followed by its storage and process on computer systems, making them available for future use. As its applications permeates many business segments of the economy, a demand for best practices and RFID solutions also occurs, accelerating their development and increasing the demand for professionals and methodologies that are capable of promoting its correct and intelligent use. In this context, this paper presents characteristics of RFID systems and orientative methods for its better selection and application. By raising key points of each studied method, paper and texts, it proposes and applies a methodology, developed through the compilation of the strengths and weaknesses arising from the literature, assessing their capabilities, limitations and key features, intending to combine them to generate a more comprehensive methodology, considering both technological and business issues, such as costs, logistics for obtaining supplies and equipment, and many other necessities that can be placed by stakeholders on a project and/or application of RFID technology. The studies are complemented by lifting characteristics of RFID systems and their performance from several authors point of view, and also by conducting a case study in the selection of RFID technology to form the radio frequency identification component in a tyre management system, making it possible to check the adequacy of the proposed methodology to a real case. As a final contribution, this work demonstrates the potential of a new methodology for the selection and application of RFID technology for automation / Mestrado / Mecanica dos Sólidos e Projeto Mecanico / Mestre em Engenharia Mecânica

During the growth of a competitive global enviroment, there is considerable pressure on most organisations to make their operational, tactical, and strategic process more efficient and effective. An information system (IS) is a group of components which can increase the competitiveness and gain better information for decision making.Consequently, many organisations decide to implement IS in order to improve the effectiveness and efficiency of their organisations. However, a lack of awareness of numerous and varied challenging issues surrounding the implemenation process could be problematic for the whole process. Furthermore, the problem of a lack of key success issues seems to be a serious obstacle for the management information system (MIS) implementation process. Additionally, MIS implementation has effects on an organisation and these effects are related to the consequences of the business processes. Consequently, this issue is critical and crucial for an organisation to consider when they implement a new MIS. The main purpose of this thesis is to present the MIS implementation challenges or problems together with identifying the key issues to successfully achieve implementation. Such challenges and success factors are conducted based on a research framework. In addition, this research accesses descriptions of implementation effects and consequences which impact the organisation and its processes.This thesis has been conducted by studying the theory divided into three parts including:general background literature of information systems, implementation aspects, and organisational impacts literature. The methods that were used to successfullly accomplish this study were a case study of Fenix System, collecting data by personal interviews with respondents who were involved in Fenix along with internal documents.The analysis of the research framework and empirical findings has contributed to adescription of the main challenges and key success issues regarding MIS implementation, together with an identification of important effects and consequences when implementing MIS. This thesis’s main results show that MIS implementation issurrounded with challenges which mainly concern management, adminsitration, and people issues involved in MIS implementation process. Additionally, it was concluded that the key issues which the MIS implementation project should be presented with primarily focused on the project team and their team work. The last main finding is concentrated on effects and consequences and it found out that MIS implementation mainly affects business process which lead to change, for instance jobs, routines, and so forth.

>Magister Scientiae - MSc / The purpose of this thesis is to discuss the development of a web application from scratch. It serves to build a health management information system from basic principles and covers all the software engineering activities starting from the gathering of requirements, evaluating these and eventually implementing a health management information system by applying several iterations of the Agile-extreme-programming-software-engineering approach to develop a Health Management System for the Kabul University Poly-clinic located at Kabul University campus in order to computerize clerical activities at the hospital. Questionnaires were used to uncover the clerical problems experienced by the hospital sta . Attempts to address these problems by designing and im- plementing software and re ne the software after some iterations of feedback- redesign-and-implementation following the guidelines of Agile extreme pro- gramming. The previous Health management systems at the hospital were paper based. The new computerized system has eased the burdens of tracking the les of patients at the hospital, leading to easier and more e cient access to information by the health-care professionals at the hospital. An assessment of the impact this has had on the medical and clerical sta and the smoother administration of the hospital by repeated user acceptance testing by means of questionnaires con rms the success of the project.

The aim of the diploma thesis it is a promotion of the system works and mainly the advantages of system thinking in the praxis of the information manager, system thinking limits setting as unique and necessary way of thinking, learning and tremendous potential prezentation of system thinking for the information manager job. There is emphesized the need of connecting the paradigma of system thinking knowledges with psychology knowledges potential. The system thinking presents collection of mental practics and system steps leading towards systems functions understanding, model creation and variants selection .It is really necessary the information manager would be able to do a quality process analysis where he would be able to map all transformation spots with data objects and would be able to propose the information strategy the information manager has to have many years of experiences and manage the system thinking skills.

Connections of the World of Information Technologies and its surroundings are increasingly growing and nobody can be surprised that the key success business factors are, for instance, correct and consistent processes supported by informational system. To implement this kind of back-office system doesn't already mean to get a competitive advantage, so therefore systems which support a decision making (also noticed as MIS, management information system) are becoming a standard. Implementation of any information system in a specific environment is a complex process which contains a lot of methods, procedures and tools which are called together as a methodology. The main aim of this work is the concept of the implementation methodology for financial planning and controlling software. This concept is based on the exact software which is already implemented and used in practice all over the world, but its implementation is always a matter of the particular provider. However, the output of this work is the methodology which is used as an internal material in a company I work nowadays for, it can be also an inspiration or a formal order of the implementation of similar system. Whole work could be divided into three components which are leading to reach the main aim. First two fragments are introducing systems which support decision making, and they are also informing about current market situation and requirements of planning and controlling upheld by these tools. The third part is concerned with the implementation of information systems and it is introducing existing methodologies which are used within MIS implementations. The last part is fundamental and practical, it contains actual concept of the implementation methodology with its practical example.

The thesis "Evaluation of the gains of introduction of management information system (on the selected company)" examines the success of introduction of management information system. Theoretical part is focused on information systems, especially on life cycle, required features, settings and areas of management. Practical part describes complete research: characteristics and analysis of the company, creation of survey and the results. All the gains are identified in the results of the survey. This research extends theoretical area of management information systems and it helps the supplier as evaluation of completed implementation.

The diploma thesis is concerned with the optimization in selected areas of management information system on the example of a specific company. The aim is to optimize the selected areas of the system, which were selected in collaboration with the company. The result of this work is to design the system of outputs, metrics and key performance indicators. These, through the management information system, inform the user about the performance of the company and enable him to monitor, analyze and manage areas of interest. The main area of interest is assortment of goods reporting from the perspective of company and their branches. Thesis during the optimization of management information system outputs solves seasonality adjustment, improves costing system and behavior of assortment of goods.

The development of Information Management Strategy is essential for a given organization. For such business the big challenge is to provide adequate information management to improve its efficiency. Flight test business encompasses the execution of experimental test flight on manned aircraft. For such activity information management is vital for risk assessment. A single test flight could produce a large amount of data, therefore the Management Information System (SIG) becomes complex. A SIG model to be used for flight test business is proposed by this dissertation. The adopted model is proposed to provide an efficient information management for the Experimental Flight Test Campaign Executive Process (PECEV). The research process employs an exploratory case study methodology. Such study was executed into a Science and Technology Institution (ICT) that provides experimental flight test services for aerospace research and development. Such institution belongs to an industrial technology cluster located in the metropolitan region of Vale do Paraiba e Litoral Norte in São Paulo, Brazil. The analysis of the current process used to provide flight test services by such institution, employed a documental analysis with qualitative approach. The proposed SIG model was based on the Plan, Do, Check and Act (PDCA) method. Action items were included for process improvement. Based on the proposed model it is expected that this ICT could implement this SIG to allow effective management of PECEV. / O desenvolvimento de uma estratégia de gestão de informações é imprescindível em uma organização. Torna-se um desafio para a organização gerir os recursos de dados, de forma a manter a eficiência de seus serviços. A atividade de ensaios em voo envolve a execução de voos de ensaios em aeronaves tripuladas. A gestão de informações é considerada vital para minimizar os fatores de riscos dessa atividade. Devido ao grande volume de dados proveniente de um único voo de ensaio, os Sistemas de Informações Gerenciais (SIGs) para essa atividade são complexos. Nesta dissertação, é apresentada a proposta de um modelo de SIG para ensaios em voo. O modelo se propõe a apresentar um plano para a gestão das informações do Processo de Execução de Campanhas de Ensaios em Voo (PECEV). A pesquisa apresentada é um estudo de caso, com delineamento exploratório. Foi desenvolvida em uma Instituição de Ciência e Tecnologia (ICT) de pesquisa do setor aeroespacial, que realiza atividades de ensaios em voo. Essa instituição é integrante do parque tecnológico e industrial localizado na Região Metropolitana do Vale do Paraíba e Litoral Norte. Foi elaborada uma análise documental, por meio de uma abordagem qualitativa, para a análise do atual processo de ensaios em voo da ICT. O modelo proposto do SIG foi obtido seguindo o modelo preconizado pelo Procedimento de Gestão para Melhoria de Processos (PDCA). Foram propostas ações para aprimorar o atual processo. A partir do modelo proposto, pressupõe-se que, posteriormente, seja implantado na ICT um SIG que possibilite a gestão eficaz do PECEV.