This thesis deals with basic concepts of corporate governance and management functions. It focuses on an analysis of a specific company, through which it is possible to identify deficiencies that occur within the firm. These weaknesses then affect the design of a new strategy and proposal for management functions. The changes are later implemented through Lewin's Change Management Model to which an implementation schedule is formed.

The purpose of this study was to adapt a strategic management model for use in not-for-profit organisations in Namibia. Such organisations are facing increasingly turbulent environments and strategic management has been useful for allowing them to adapt better and to remain sustainable. Not-for-profit organisations, also known as the third sector, make a significant economic contribution; a contribution which, in Namibia, amounted to 2.1% of GDP in 2015/16. However, not-for-profit organisations are largely reliant on donor funding. In Namibia, such funding has declined by 33% since 2010, accounting for just 6% of total health expenditure in 2014/15. A triangular approach to strategic management, with a strategic focus on financial sustainability, programme sustainability and people sustainability, is deemed to be the most effective way to address sustainability in not-for-profit organisations. Accordingly, a qualitative study was undertaken to investigate the way in which not-for-profit organisations that receive PEPFAR funding and operate in the field of HIV/AIDS in Namibia conduct their strategic management. A pragmatic research philosophy was followed with an abductive approach to theory development. The research strategy comprised a case study conducted within a cross-sectional time frame. Purposive sampling was used to identify the 12 research participants, with whom semi-structured interviews were conducted. Data were subsequently analysed using content and thematic analysis. The study concluded that not-for-profit organisations in Namibia carry out limited strategic management. The thematic analysis, however, showed relationships between strategic management and sustainability, strategic management and financial sustainability, strategic management and programme sustainability, and strategic management and people sustainability. A strategic management model was subsequently adapted for use in not-for-profit organisations in Namibia. This model covers the stages of strategic management, namely, the business mission, external and internal analyses, strategy formulation, programme formulation, implementation, as well as feedback and control. Additionally, the model addresses strategic management and the triangular sustainability of organisations in terms of financial, programme and people aspects, and presents the tools necessary for both external and internal analysis during strategy making. This study concludes that the use of this adapted model for strategic management will contribute to the sustainability of not-for-profit organisations in Namibia. / Business Management / D. Phil. (Management Sciences)

Low Impact Development (LID) is a sustainable stormwater management approach that aims to control runoff close to its source, mimicking the natural hydrological processes such as infiltration and storage. It is being adopted by many cities, where its implementation is rapidly evolving. The LID practices are small-scale measures; therefore, they need to be widely implemented to impact significantly. The selection of LIDs depends on the land use and characteristics of the area of interest. This study focuses on residential LIDs. First, a systematic and bibliometric literature review is conducted on the residential LIDs articles published up to the year 2020; a total of 94 papers were found in the Web of Science. This review resulted that LID implementation in residential areas still needs to be investigated. To assist the City, engineers, and policy-makers in implementing the suitable LIDs for detached houses, a multi-criteria decision analysis framework incorporating a hydrological model is developed in this study. The commonly used LIDs were identified, which are rain gardens, permeable pavement, rain barrels, soakaways. Seven criteria were selected – runoff depth reduction rate, peak runoff reduction rate, installation cost, maintenance cost, retrofit cost, life cycle, and aesthetical view. For the properties of the single-detached house and LIDs, the standards of Credit Valley Conservation (CVC) and Toronto and Region Conservation Authority (TRCA) were followed. The proposed decision-making framework also was applied to a case study. This framework is still in the preliminary stage, thus holds the potential to convert into a tool that will be handy enough for the homeowners and consume less time. / Thesis / Master of Applied Science (MASc)

This thesis explores the potential use and implementation of a revenuemanagement model for coworking operators. With a critical realism philosophyand abductive approach, a quantitative study using primary data from a coworkingoperator has been conducted. Based on a comprehensive literature review, wehave found that much research is done on revenue management in the airline andhotel industries. However, we found no research on revenue management modelsthat intend to optimize revenue for coworking operations. Hence, this thesis aimsto fill this gap in existing academic research. Features from revenue managementmodels used in the hotel and airline industries are identified and analyzed with theobjective of implementing these in the coworking industry to efficiently maximizerevenue. The paper proposes the use of multinomial logit (MNL) model in theprocess of market segmentation; this method allows one to determine whichfactors influence the different segments. Moreover, the MNL model is used todefine the demand function from which a probability (probable?) distributionof total demand can be separated into demands representing each product class.Furthermore, the demand is used to calculate protection limits according to theExpected Marginal Seat Revenue (EMSR) model, with the objective of allocatingcapacity to the highest-yielding customers.Results indicate that the MNL regression is an effective tool to analyze themarket segmentation and demand allocation for coworking operators. Afterour successful analysis, we are prepared to argue with confidence that revenuemanagement models are applicable to coworking operations. / I denna uppsats undersöker vi den potentiella användningen och genomförandetav intäktsoptimeringsmodeller för coworking operatörer. En kvantitativ studiemed primär data från en coworking operatör har genomförts med en kritiskrealismfilosofi och ett abduktivt tillvägagångssätt. Det finns mycket forskningkring intäktsoptimering, framför allt inom flyg- och hotellbranschen, men ingensom behandlar intäktsoptimeringsmodeller med avseendepå coworking operatörer. Denna masteruppsats syftar till att bidra med kunskapför att fylla gapet kring revenue management för coworkingkontor, som saknas ibefintlig, svensk akademisk forskning idag.Vitala funktioner som utgör intäktoptimeringsmodeller ämnade för hotellochflygindustrin har identifierats och analyserats med målet att utforskamöjlig implementering för coworkingoperatörer. I uppsatsen genomförsen marknadssegmentering med hjälp av en multinomial regressionsanalys.Vidare görs en multinomial regressionsanalys med samtliga produktklasser somberoende variabler, för att få ut sannolikhetsfördelningen för vilka produkter somefterfrågas av den totala efterfrågan. Resultatet kan användas för att optimeratotala intäkterna genom att beräkna hur många platser som bör reserveras åthögt avkastande kunder, och hur många som kan hyras ut i tidigt skede. Förändamålet har vi tillämpat den så kallade Expected Marginal Seat Revenuemetoden, EMSR.Resultatet indikerar att multinomial logistisk regression är ett effektivt sätt attanalysera marknadssegment och styra efterfrågan till önskad produktklass. Samtatt användandet av rekommenderad revenue management modell är applicerbarpå coworking verksamheter. Alternativt: Resultatet indikerar att: i. multinomiallogistisk regression är ett effektivt sätt att analysera marknadssegment och styraefterfrågan till önskad produktklass. ii. användandet av rekommenderad revenuemanagement modell är applicerbar på coworking verksamheter.

Indiana University-Purdue University Indianapolis (IUPUI) / Shoulder pain was constantly reported as a problematic symptom causing dysfunction and quality of life interference after neck dissection in head and neck cancer patients. Due to a lack of conceptual framework and inconsistency of instrument selection, a comparison among previous studies was almost impossible, making it difficult to understand the phenomenon. The current study applied the University of California, San Francisco School of Nursing Symptom Management Model. The purposes of the study were to (a) describe the symptom experience of shoulder pain at 1 month after neck dissection, (b) describe the relationships among symptom experience of shoulder pain, functional status, and quality of life, and (c) identify the contextual variables, concurrent symptoms, and/or adherence predicting symptom experience of shoulder pain, functional status, and/or quality of life. This was a descriptive study with a convenience sample of head and neck cancer patients. The data were collected via a medical record review, a self-administered survey, and a physical examination. The data from 29 patients were entered for descriptive statistics, Pearson correlations, and multiple regressions. At 1 month after surgery, 62% of patients reported they had shoulder pain at some point within a week. Their shoulder pain was from mild to moderate. Fifty-nine percent complained that shoulder pain bothered them about the moderated level. In the final model, symptom experience, shoulder pain, was significantly correlated with one outcome, active shoulder abduction, but not the other, total quality of life, generic quality of life, and head and neck quality of life. Active shoulder abduction was significantly correlated with three quality of life measures. Adding significant predictors of symptom experience and outcomes into the final model, there is a potential that the model would be useful to guide treatment strategies. Treatment for myofascial pain of the levator scapulae could relieve shoulder pain after neck dissection and improve head and neck quality of life. Those with level V dissection were high risk populations of developing shoulder pain. Risk factors of quality of life, which were depression, loss of sensation, and radiation would describe how an intervention could change or unchange the patient’s life.

En una zona tan importante y con gran aporte al PIB del país, como lo es el sector minero, llevar a cabo un modelo de gestión de la oferta que ayude a generar una mayor rentabilidad, es haberse ganado la lotería. Es por ello que dicho modelo de gestión se basa, en primer lugar, en llevar a cabo una matriz kraljic para obtener una estrategia de compras, en segundo lugar, se lleva a cabo una aprobación de los proveedores que están principalmente dispuestos a trabajar con un sistema VMI (Inventario Administrado). por proveedores), este proceso tiene como finalidad reducir el tiempo de demora de la adquisición de los componentes del cargador R1600 con el fin de atender al cliente en 52 días, esta fecha la establece la empresa en estudio, la cual fue referenciada por el sector del mismo artículo que en promedio es de 45 días. Actualmente, el tiempo de entrega del cargador R1600 al cliente es de 72 días, siendo la empresa que más demora en la entrega, este retraso se debe al retraso en la adquisición de partes y piezas. Ante este problema, se propone una técnica innovadora que consiste en llevar a cabo un conjunto de metodologías, la matriz de Kraljic, luego desarrollar la aprobación del proveedor y el software VMI. Lo que generó poder atender al cliente en el tiempo acordado sin generar penalidades contractuales, reduciendo los costos de horas extras por parte de los operadores y aumentando las ganancias de la empresa en estudio. / In such an important area and with great contribution to the GDP of the country, as it is in the mining sector, to carry out a supply management model that helps to generate greater profitability, is to have won the lottery. That is why, said management model is based, firstly, on carrying out a kraljic matrix to obtain a purchasing strategy, secondly, an approval of suppliers who are mainly willing to work with a VMI (Managed Inventory) system is carried out. by suppliers), this process has the purpose of reducing the delay time of acquiring the components of the R1600 charger in order to meet the customer in 52 days, this date is established by the company under study, which was referenced by the sector of the same item that on average is 45 days. Currently, the delivery time of the R1600 charger to the client is 72 days, being the company that delays the longest in delivery, this delay is due to the delay in the acquisition of parts and pieces. Faced with this problem, an innovative technique is proposed that consists of carrying out a set of methodologies, the Kraljic matrix, then developing the supplier approval and VMI software. What generated being able to meet the client in the agreed time without generating contract penalties, reducing the costs of overtime by the operators and increasing the profits of the company under study. / Trabajo de Suficiencia Profesional

Магистерская диссертация рассматривает проблему повышения конкурентоспособности промышленного предприятия на основе создания системы управления структурным капиталом. Автором рассмотрены понятия "интеллектуальный" и "структурный капитал", их структура, а также предложен подход к управлению структурным капиталом на промышленном предприятии. / Master's thesis addresses the issue of increasing the competitiveness of industrial enterprise on the basis of the management system of structural capital. The author has considered the concept of "intellectual capital" and "structural capital", examined their structures, as well as an approach to the management of structural capital in the industry.

Bakgrund: Projektverksamhet står för 30% av all affärsverksamhet och har idag kommit att bli en viktig del i det svenska näringslivet. Det är vanligt att projektbaserade organisationer erbjuder unika lösningar som produceras och levereras i projektform. Temporära organisationer kan därför bildas internt eller interorganisatoriskt mellan flera organisationer för att samverka och organisera en tillfälligt utvald projektgrupp som ska genomföra ett projekt. Tre kännetecken för projekt är att de har en tydlig början och slut, varje projekt är unikt och genomförs med hjälp av nya processer och tillvägagångssätt.  Syfte: Syftet med uppsatsen är att studera ett interorganisatoriskt projekt för att bidra till kunskap kring styrning i projekt. Det är även intressant att undersöka hur likheter och skillnader i de två fallföretagens styrfilosofier har påverkat verksamheten i den interorganisatoriska organisationen. Syftet är också att identifiera brister och förbättringsmöjligheter för att dra lärdomar och utveckla projektstyrningen i kommande projekt.  Metod: Studien är en enfallsstudie där två företag undersökts utifrån en kvalitativ forskningsstrategi. Det empiriska materialet har samlats in med hjälp av semistrukturerade intervjuer och en mindre genomgång av dokument.  Slutsats: Studien har identifierat att det finns skillnader i de två fallföretagens styrfilosofier, men på grund av projektets unika egenskaper har styrningen gått ut på att hantera risker och problem som dykt upp under projektets gång. Projektet har stött på ett antal utmaningar under projektets gång där projektgruppen fått samarbeta genom regelbundna möten och uppföljningar för att driva projektet i rätt riktning. Projektets utmaningar har påverkat styrningen i den mån att det lett till en tidsbrist till att följa upp och utvärdera projektet med hjälp av nyckeltal, för att förbättra och effektivisera processer. / Background: Project operations stands for 30% of all business operations and have today become an important part of Swedish business life. It is common for project based organizations to offer unique solutions that are produced and delivered in project form. Temporary organizations can therefore be formed internally or interorganizational between several organizations to collaborate and organize a temporarily selected project group that will accomplish a project. Projects usually have three characteristics. Every project has a clear beginning and end, is unique and are carried out using new processes and approaches. Purpose: The purpose of this essay is to study an interorganizational project to increase the knowledge regarding management in projects. It is also interesting to investigate how similarities and differences in the management philosophies of the two companies have affected the operations of the interorganizational organization. The purpose is also to identify shortcomings and opportunities for improvement in order to gain insights and develop project management in future projects. Method: The study is a single-case study where two companies have been examined using a qualitative research methodology. The empirical data has been collected through semi-structured interviews and minor reviews of documents.  Conclusion: The study has identified that there are differences in the case companies management philosophies, but due to the project's unique characteristics, the project management has focused on managing risk and problems that emerged during the case study. The project encountered a number of challenges during the case study where the project group had to collaborate through regular meetings and follow-ups, to manage the project in the right direction. The challengers have affected the management to lack of time in follow-ups and evaluate the project using key performance indicators, in order to improve and streamline processes.

本研究旨在利用風險管控的方式，來協助電子製造業建立一套可有效的維持產品的綠色品質並降低產品的綠色風險的綠色品質風險管控模型，使得企業不致因產品在出貨後，被檢測出違反RoHS指令而使企業被罰以巨額款項並損失商譽。 回顧1997年12月聯合國氣候變化框架公約(UNFCCC)參加國第三次會議在日本京都舉行，並簽定了[京都議定書]之後，各國陸續制定出其各自的環保法令，其中又以歐盟於2003年2月通過並於2006年7月1日起實施限制鉛，鎘，汞，六價鉻，多溴聯苯，多溴聯苯醚等六項有害物質的RoHS指令的影響範圍最大且最為直接的影響到我國的產業，從而引發起了本研究的動機。 本研究透過與訪談個案的合作，實際從分析個案的產品研發生產的作業中，由影響RoHS的角度從作業一直剖析到管控內容，進而找到會影響RoHS品質不良的16個風險因子，並透過建立的監控系統來進行風險因子的資料採樣，最後經由羅吉斯迴歸模型，建立出一套風險計算模型，以連接RoHS風險因子的監控系統而成為一套綠色品質風險管控模型。 / The objective of this research is to help electronic manufacturers to establish a Green Quality Risk Management Model, which can effectively keep green quality and decrease green quality risk of products. Consequently, companies can prevent huge amount of fine and goodwill impairment caused by RoHS violation of their shipments. After the participants of UNFCCC held the third meeting in Kyoto, Japan and ratified the Kyoto Protocol in December 1997, every country created its environmental regulations in secession. Among those regulations, the RoHS directive, which prohibits the usage of Lead, Mercury, Cadmium, Hexavalent chromium (Cr6+), Polybrominated biphenyls (PBB)and Polybrominated diphenyl ether (PBDE), adopted in February 2003 and activated in January 2006 by the European Union resulted in most pervasive and direct impact on Taiwanese industry, consequently creating the incentive for this research. By the cooperation of case interview, this research analyze the research and development operations of interviewees with the perspectives from primary operations to floor control in order to identify sixteen risk factors of RoHS quality, and sample the data of risk factors with established control system. Finally, a green quality risk management model was created by the establishment of a risk computation model in connection with RoHS risk factor control system was established using Logistic Regression model.

Problématique : Au Québec, le Processus de soins en nutrition (PSN) est peu utilisé, les organisations appréhendent que l’implantation sera ardue mais sont motivées à procéder. Objectif : Accompagner deux services de nutrition clinique d’établissements de santé de la grande région de Montréal dans le déploiement du PSN et documenter les barrières et facteurs facilitants. Méthodologie : L’Hôpital du Sacré-Cœur de Montréal et le CSSS Champlain–Charles-Le Moyne ont été recrutés. La collecte de données fut réalisée via des séances d’accompagnement tout au long du déploiement du PSN. Une rencontre de bilan fut effectuée dans chaque milieu, avec les nutritionnistes et les chefs de service. Les données colligées sont qualitatives. Les échanges furent enregistrés et un cahier de bord complété. La synthèse a été rédigée selon un modèle de gestion de changement. Résultats : Au total, 18 séances d’accompagnement eurent lieu et cinq rencontres de bilan. Les principaux obstacles à la mise en œuvre du PSN sont en grande partie liés à l'engagement des nutritionnistes, à la formation et aux contraintes de temps. Les principaux facteurs facilitants sont les présentations d’histoires de cas accompagnées de discussion et le manuel de la Terminologie internationale de diététique et de nutrition (TIDN). Discussion : Notre système de santé est de plus en plus sujet à des changements et les dirigeants devront optimiser les ressources. L’International Confederation of Dietetic Associations a suggéré d’adopter, à l’échelle internationale, le PSN en tant que cadre pour la profession. Les stratégies d’implantation portant sur des principes de gestion du changement organisationnel faciliteront l’intégration de ces changements importants. L’expérience des deux milieux documentés sera éclairante pour les autres organisations désirant implanter le PSN. / Problem: In Quebec, the use of the Nutrition Care Process (NCP) is limited, organizations apprehend its implantation will be arduous but are motivated to proceed. Objective: To accompany two clinical nutrition services of health facilities in the greater Montreal area in the deployment of the NCP and document the barriers and facilitating factors. Methodology: The Hôpital du Sacré-Cœur de Montréal and the CSSS Champlain–Charles-Le Moyne were recruited. Data collection was accomplished through accompanying sessions throughout the deployment of the NCP. An end of project meeting was held in each area, with nutritionists and heads of departments. The data collected is qualitative. The exchanges were recorded and a logbook was completed. The synthesis was written using a change management model. Results: A total of 18 accompanying sessions were held and five end of project meetings were held. The main obstacles to the implementation of the NCP are largely related to the commitment of nutritionists, training and time constraints. The main facilitating factors are the presentations of case studies with discussion and the manual of the International Dietetics and Nutrition Terminology (IDNT). Discussion: Our health system is increasingly subject to change and leaders will need to optimize resources. The International Confederation of Dietetic Associations suggested adopting the NCP as an international framework for the profession. Implementation strategies for organizational change management principles will facilitate the integration of these important changes. The experience of the two documented environments will be enlightening for other organizations wishing to implement the NCP.