This project proposes is focus on having diversity in workforces of different cultures within theglobalized world that we live in. It is not enough to be perceived as effective in a singleorganization or by one nation. Leaders must look to understand how this can create acompetitive advantage and really should have skills that are perceived as effective by manydifferent people, despite cultural differences.The aim of this research is to have a better knowledge of how a leader can be perceived aseffective in a diverse workforce in Swedish and Thai context. And we also would like to knowthe employees’ expectation toward their future manager.To figure out the employees’ expectation, we conduct a questionnaire which was send to ourrespondents in both Thailand and Sweden. We are choosing currently workforce and futureworkforce of both countries to be our respondents. We also interview manager who have beenworked in multinational company about their experience of working in internationalenvironment.

The word diversity can be described as being different or having differences. Furthermore, it also relates to variety or assortment. Diversity forms an integral part of society worldwide. It consists of many different aspects which are all evident in different ways in society. These aspects of diversity include culture, religion, race, language, socio-economic class, gender, ability, etc. Diversity also exists in education as an important part of society. Parental involvement is viewed by many people as an important part of the education process. It has many positives which include improved academic performance of the child, understanding of the schools circumstances, having a more positive attitude towards the school, improved community involvement and a positive school climate. Parental involvement enhances the complete learning experience of the child and focuses on the total development of the child. It includes the making of a commitment and the forming of a partnership between parent and school which is also fundamentally prescribed by legislation. When this partnership is engaged in properly there is a definite positive outcome for both the child and the school. Fundamentally, the purpose of parental involvement lies in the opportunities that it offers all the stakeholders involved to contribute towards the upbringing and development of the children. Managing the involvement of parents should be well planned and directed. School managers need to take into account the issue of diversity in relation to parental involvement. Schools have to make use of creative strategies and approaches as they deal with differences among people which need to be respected in such a way that everyone can be integrated into the school system. Diversity amongst people has an influence on parental involvement and need to be managed to good effect. Ultimately, positive parents will educate positive children who are what we strived for. What is interesting from the results of the study is that the respondents that participated in the research are of the opinion that racial differences as an aspect of diversity doesn‟t have a significant influence on parental involvement. Diversity aspects that are viewed as having a / Thesis (MEd (Education Management))--North-West University, Potchefstroom Campus, 2012

The word diversity can be described as being different or having differences. Furthermore, it also relates to variety or assortment. Diversity forms an integral part of society worldwide. It consists of many different aspects which are all evident in different ways in society. These aspects of diversity include culture, religion, race, language, socio-economic class, gender, ability, etc. Diversity also exists in education as an important part of society. Parental involvement is viewed by many people as an important part of the education process. It has many positives which include improved academic performance of the child, understanding of the schools circumstances, having a more positive attitude towards the school, improved community involvement and a positive school climate. Parental involvement enhances the complete learning experience of the child and focuses on the total development of the child. It includes the making of a commitment and the forming of a partnership between parent and school which is also fundamentally prescribed by legislation. When this partnership is engaged in properly there is a definite positive outcome for both the child and the school. Fundamentally, the purpose of parental involvement lies in the opportunities that it offers all the stakeholders involved to contribute towards the upbringing and development of the children. Managing the involvement of parents should be well planned and directed. School managers need to take into account the issue of diversity in relation to parental involvement. Schools have to make use of creative strategies and approaches as they deal with differences among people which need to be respected in such a way that everyone can be integrated into the school system. Diversity amongst people has an influence on parental involvement and need to be managed to good effect. Ultimately, positive parents will educate positive children who are what we strived for. What is interesting from the results of the study is that the respondents that participated in the research are of the opinion that racial differences as an aspect of diversity doesn‟t have a significant influence on parental involvement. Diversity aspects that are viewed as having a / Thesis (MEd (Education Management))--North-West University, Potchefstroom Campus, 2012

Developing equitable practices that provide fair access for all individuals to the benefits and burdens within an organisation remains a dilemma for management both in policy and practice. Research continues to show that the employment status and representation of women is significantly less in relation to those of men. Conflicting arguments on the causes of disparity and competing ideals on the value and means for addressing the disparity have resulted in a number of different opinions on the implementation and practice of equity management. This dissertation contributes to the current knowledge of equity management, exploring contemporary equity management strategies, identifying the approaches of its implementation and analysing these against the outcomes for the status of women's employment. The equity management practices of more that 1900 Australian Private Sector organisations are explored in order to identify the common themes of equity management. Factor Analysis and Confirmatory Factory Analysis are used to analyse the data. A model of strategic equity management practice was developed that identifies different structures, strategies and distribution principles designed to address the disparity between men and women. A major aim of this thesis was to explore the ability of a typological theory of equity management approaches to account for the differences in the status of women's employment. The thesis proposes a typology of equity management approaches that explain the implementation of equity management strategies based on structure and process. Four ideal-typical equity management approaches to achieving workplace parity are identified and explored. The traditional (non-compliance), anti-discrimination, affirmative action and gender diversity approaches proposed inform the a priori Cluster Analysis process that grouped Australian organisations based on their use of the approaches to equity management. Significant numbers of Australian organisations were identified utilising each of the identified approaches to equity management. It was further proposed that the different equity management approaches would be predictors of different outcomes for the employment status of women. MANCOVA was used to analyse the equity management approaches (as the independent variables) and the data on the status of women's employment (as the dependent variables). The findings indicate that the different approaches to equity management are predictors of different outcomes for the employment status of women. Results show that the traditional approach to equity management, which includes the use of none of the equity management strategies identified, is not a predictor of increases in any of the employment measures of women. The anti-discrimination approach, which includes the use of a limited number of equity management strategies identified, is a predictor of increases in some of the employment measures of women. The affirmative action approach to equity management, which includes the use of a number of proactive equity management strategies identified, is a predictor of increases in the employment status of women across a number of measures. The gender diversity approach to equity management, which includes the use of all the equity management strategies identified, is a limited predictor of increases in the employment status of women across some of the measures of employment. Managing the equity process within organisations is increasingly identified as an important tool in managing human resources in competitive, global environments that require productive workers and quality outputs. If equity management is to provide an effective means of addressing disparity between men and women in organisations, this thesis argues for the development of a strategic process to address the specific issues of disparity and the particular needs of the individual and the explicit goals of the organisation in equal opportunity.

The main objective of this thesis was to analyze the diversity management in a chosen company from the management's perspective. Also the main goals, values and activities of this system were analyzed. The chosen company is an IT global company that has subsidiaries all around the globe; these subsidiaries each have their own small, local adaptation of diversity management. After the diversity management was analyzed from the company's perspective, the other objective was to analyze the perception of its employees. These two outputs were compared to each other afterwards and key findings were discussed. Quantitative methods, which were partially supported by own experience in the company, as well as informal interviews with its employees, were used for the research. A quantitative research with 93 respondents proved that the diversity strategy in the company is developed, however still some room for improvement has. In the end of the thesis recommendations, based on a SWOT analysis were carried out.

Die Dissertation untersucht anhand von qualitativ geführten Interviews und Fragebogenerhebungen zur Lebenswirklichkeit von Beamtinnen und Beamten der Polizei Niedersachsen und umfangreicher Literaturrecherche die Erfordernis zur Umsetzung der Strategie Gender Mainstreaming als eine der Maßnahmen zur Herstellung von Geschlechtergerechtigkeit. Auf der Grundlage von Überlegungen zum sozialen Geschlecht Gender als interessengeleitetes Konstrukt männlich dominanter Denkstrukturen werden bereits vorhandene Frauenfördermaßnahmen in Beziehung zu Gender Mainstreaming positioniert. Reflexionen zur Lebenswirklichkeit von Polizeibeamten und Polizeibeamtinnen öffnen Einblicke in die Realität des Arbeitsfeldes Polizei als Beruf für Frauen und Männer. Eine Analyse vorhandener gesellschaftlicher Rahmenbedingen verdeutlicht individuelle und soziale Ursachen der Reproduktion eben dieser Rahmenbedingungen, denen beide Geschlechter unterworfen sind. Diskutiert wird die Zielsetzung von Gender Mainstreaming, Männern und Frauen Möglichkeiten zu öffnen, anstelle von geschlechtsbestimmten Zuweisungen von Lebensinhalten geschlechtsneutrale soziale Lebensräume zu gestalten. Verdeutlichend wird herausgestellt, dass hierzu sowohl Implementierung rechtlich verbindlicher Grundlagen innerhalb der Organisation Polizei (top down) als auch Herstellen individueller Denkbereitschaft aller Akteure im Sinne ihres beide Geschlechter tagtäglich einbeziehenden doing gender (bottom up) notwendig sind. Im letzten Teil werden praxisrelevante Vorschläge zu Gender Trainings und zur methodischen Umsetzung aufgezeigt.

政治、經濟、科技與醫療技術的進步，今日的工作力已不似以往在需求、價值親與期望上有較高的同質性；人口組成的改裝亦使非傳統人力的開發為組織保持競爭力的方法。人與人之間存在各種差異：性別、年齡、種族、族群、身心狀況、體能、性別取向、教育程度、文化背景等；雖然此些差異並不必然影響其工作表現，但卻往往成為組織對成員採取差別待遇的原因。此外，組織成員也常因所處之層級、部門的不同，而有不同的觀點、立場、與需求。差異可以是誤解與衝突的來源，卻也可以提升創造力與決策品質。因此，組織不應壓抑各種差異，而應塑造一個可以容忍、利用差異；而使各種不同的人都可以發揮潛能的組織－多重文化組織。 　　多重文化組織是一個善用差異的組鐵，並對組織多樣化的成員予以良好的管理，使其發揮能力；而正這是多樣化管理之立意。由差異產生的刻板印象或偏見屆心理層面，在處理上是組織整個生活方式的轉變，亦即組織文化之變革。在智理策略上，多樣化管理以彈性與賦與活力為核心；在政策、定歸與系統採取個人化的彈性管理策咯，使組織更合於人文精神與正義原則。由多樣化管理產生打問題，有時是因自免、瞭解或彼此容忍便可解決；多樣化訓練除提供彼此互動以增加對多樣化的尊重與欣賞外，亦提供組織成員處理多樣化議題所需的技巧。由於多樣化管理是處理最基本的組織因素－「人」，因此可說是組織其它干預技術的基礎。本論忒以全面品質管理與學習型組織為例，介紹多樣化營理與其結合的方式。結論除點明多樣化管理對現代機關組織的啟示，並對實務界與學術界提出建議；以期現代組織對人員予以真正的尊重與發揮；創造一個組織與成員雙贏的工作環境。

Bakgrund: Invandringen till Sverige har ökat de senaste åren. Detta ställer organisationer inför nya utmaningar då det gäller att rekrytera och kunna tillgodogöra sig den kompetens som den nytillkomna befolkningen besitter. Sveriges riksdag vill främja mångfalden på svenska arbetsplatser och har lagstadgat att organisationer aktivt måste arbeta med mångfaldsarbete. Till följd av att direktiv saknats har rekryteringsförfarandet präglats av att chefer tenderar att rekrytera individer som liknar dem själva, vilket resulterar i homogena gruppkonstellationer. Denna företeelse benämns som homosocial reproduktion. Vikten av en mångfaldsplan är därav väsentlig för att organisationens mångfaldsarbete skall vara genomgående i hela organisationen. Syfte: Studiens syfte är att beskriva och analysera chefers uppfattning om hur rekrytering sker utifrån organisationens mångfaldsplan Metod: Då syftet med studien är att beskriva och analysera enskilda individers upplevelser har en kvalitativ undersökningsmetod använts. Sju individuella semistrukturerade intervjuer har genomförts i relation till vår teoretiska referensram. Slutsatser: Studiens resultat visar tydligt på chefers bristande engagemang för att läsa mångfaldsplanen. Vidare har föreliggande studie visat att cheferna upplever att mångfaldsplanen inte går att applicera på de lokala kontoren, vilket resulterar i att HR:s informationsspridning fallerar. Studien har därav visat att mångfaldsplanen inte påverkat chefers rekryteringsförfarande. Föreliggande studie har visat att chefer rekryterar enligt personliga preferenser och har diversifierade gruppsammansättningar i form av varierande kön, ålder, arbetslivserfarenhet och akademisk bakgrund. Föreliggande studie har visat att etnicitet inte involveras i chefernas definition av mångfald vilket kan tyda på etnisk underordning. / Background: Immigration to Sweden has increased in recent years requiring organizations to utilize the newly arrived population. The Swedish Parliament wishes to promote diversity in Swedish workplaces and has laid down a law stating that organizations must actively work on diversity. Due to the absence of a directive, the recruitment procedure has been characterized by managers tending to recruit individuals similar to themselves, which has resulted in homogeneous group configurations. This phenomenon is called homosocial reproduction. The importance of a diversity policy is therefore essential for diversity to be continuous throughout the organization. Purpose: The purpose of the study is to describe and analyze the manager's perception of how recruitment is based on the organization's diversity policy. Method: Since the purpose of the study is to describe and analyze individual experiences, a qualitative survey method has been used. Seven individual semi- structured interviews have been conducted in relation to our theoretical reference framework. Conclusion: The results of the study emphasize the manager's lack of commitment to reading the diversity policy. Furthermore, the present study has shown that managers perceive that the diversity policy cannot be applied at local offices, resulting in HR failing to disseminate the information. The study has also shown that the diversity policy did not affect the manager's recruitment process. The present study has shown that managers recruit according to personal preferences and have diversified group compositions in the form of varying gender, age, work experience and academic background. The present study has shown that ethnicity is not involved in the manager's definition of diversity, which may indicate ethnic subordination.

The success or failure of implementing affirmative action lies with the management of enterprises. This research - based on a literature study, questionnaires completed by 200 respondents and the researcher's model for the implementation of affirmative action - focuses on management's views on aspects of importance for affirmative action to succeed in the enterprise. From the views of management it is clear that • the more closely affirmative action impinges on the career expectations of the current incumbents, the more resistance and non ownership can be expected • the affirmative action message must be communicated sincerely and positively • diversity management must change drastically to focus on educating persons to understand not only themselves, but also others of different backgrounds, race, gender, skills, persuasion and experience • the enterprise needs to accelerate the process to identify potential, training and development processes as well as performance coaching of disadvantaged groups Meeting the above challenges, will require mutual trust, respect and communication. / Summaries in English and Afrikaans / Die bestuur van ondernemings bepaal die sukses of mislukking by die implementering van regstellende optrede. Die navorsing - gebaseer op 'n literatuurstudie, vraelyste ingevul deur 200 respondente en die navorser se model vir die implementering van regstellende optrede - fokus op bestuur se menings aangaande aspekte van belang vir die sukses van regstellende optrede in die onderneming. Vanuit bestuur se menings is dit duidelik dat • hoe grooter inbreuk regstellende optrede maak op die beroepsverwagtinge van die huidige bekleers, hoe sterker weerstand en nie-eienaarskap kan van hulle verwag word • die regstellende optrede boodskap moet eerlik en positief gekommunikeer word • die bestuur van diversiteit se fokus drasties moet verander om individue te leer om nie net hulself nie, maar ook ander van verskillende agtergrond, bevolkingsgroep, geslag, vaardighede, oortuigings en ondervinding te verstaan • die onderneming die prosesse moet versnel wat betrekking het op die identifisering van potensiaal, opleiding en ontwikkeling asook prestasierigleiding van die benadeelde groepe Ten einde aan bogenoemde uitdagings te voldoen, sal wedersydse vertroue, respek en kommunikasie vereis / Economics and Management Sciences / M.Com. (Business Management)

The topic of the thesis is Multiculturalism of the companies in the European Union as one of the approach of managing cultural diversity. The aim of the thesis is to provide an overview on different approaches to this topic based on different materials already published as well as on good practices used in the companies. The main question of the thesis is: DO the companies on the EU market go toward the model of multicultural organization? The thesis contains of four parts. The first one explains most important terms which are multiculturalism, diversity and diversity management. It also summarizes the brief history of diversity management as well as the importance of managing diversity. It explains also the factors creating the interest of cultural diversity and its management. The second part explains the perspective of the EU. It elaborates recent demographic changes as one of the external factors influencing the attitude toward managing diversity. It explains also the Immigration Policy of the EU in more details. EU legislation focusing on discrimination and equal opportunities is also part of this chapter. The third chapter focuses on diversity from the organizations point of view. It explains the Cox model as one of the theories of dividing companies based on their approach to cultural diversity. It also describes the main techniques used for the transition to multicultural company. The part of this chapter focuses also on multicultural teams and their performance. The last chapter of the thesis describes good practices in managing cultural diversity of the companies on the EU market and the particular tips created by EU to help small and medium enterprises to manager diversity.