Submitted by William Justo Figueiro (williamjf) on 2015-07-27T23:17:33Z No. of bitstreams: 1 20d.pdf: 572250 bytes, checksum: 6652f90cf32d54eeb4e3d35af46fb164 (MD5) / Made available in DSpace on 2015-07-27T23:17:33Z (GMT). No. of bitstreams: 1 20d.pdf: 572250 bytes, checksum: 6652f90cf32d54eeb4e3d35af46fb164 (MD5) Previous issue date: 2012 / CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / O presente estudo vincula-se a um projeto de pesquisa maior (OSTERMANN, 2010) que visa a compreender como moralidade e momentos delicados na saúde da mulher são construídos na e pela interação. Essa dissertação analisa interações gravadas em uma central de teleatendimento do Ministério da Saúde, o Disque Saúde. Os dados analisados consistem especificamente em ligações de usuárias mulheres, cujas dúvidas circunscrevem-se à Síndrome da Imuno Deficiência Adquirida (AIDS). Os dados foram transcritos de acordo com as convenções propostas por Jefferson (1984) e analisados através da abordagem teóricometodológica da Análise da Conversa (SACKS, 1992) e da Análise de Categorias de Pertença (SACKS, 1992). Analisamos como e quando as usuárias prestam contas de suas ações, em particular, oferecendo justificativas às/aos atendentes. Propomos uma nova classificação para o estudo desse fenômeno, qual seja justificativas sequencialmente relevantes e justificativas não sequencialmente relevantes. Ambos os tipos de justificativas parecem relacionadas a questões morais; no entanto, realizam ações distintas nas interações. Enquanto as justificativas sequencialmente relevantes prestam contas acerca de: 1) motivo(s) da ligação; 2) dúvidas; e 3) recusas a ofertas de informação feitas pela/o atendente, as não sequencialmente relevantes prestam contas de: 1) meio de contaminação da usuária pelo vírus HIV ou exposição a fatores de risco de contaminação; 2) comportamento sexual da usuária; e 3) estado emocional da usuária. As justificativas não sequencialmente relevantes apontam para moralidade(s) não explicáveis a partir da análise sequencial proposta pela Análise da Conversa; também sugere a realização de “trabalho moral” (DREW, 1998) , bem como negociação de pertencimento a categorias como mulher e esposa e a associação a predicados usualmente associados a essas categorias. Nossos dados tornam evidente que a vulnerabilidade da mulher ao HIV não é apenas biológica (visto que a infecção da mulher pelo homem é mais provável que o oposto), mas também social. Embora a AIDS tenha afetado todas as classes sociais, as mulheres mais pobres são as que têm menos condições de mudar as situações que as colocam sob risco de contágio. / This study is associated to a larger research project interested in understanding how morality and delicacy emerge and are dealt with in and through interaction. In the current study, we analyze recorded interactions at a Brazilian governmental toll free health helpline: Disque Saúde. The data analyzed consist specifically of calls made by females whose questions revolve around Acquired Immune Deficiency Syndrome (AIDS). The data was transcribed according to the conventions proposed by Jefferson (1984) and analyzed by means of Conversation Analysis (SACKS, 1992) and Membership Categorization Analysis (SACKS, 1992; KITZINGER, 2011) approaches. We analyze when and how the callers account for their actions, in particular, when they offer call takers justifications. We propose a new classification for the study of this phenomenon in sequentially relevant and non-sequentially relevant. Even though both types of justifications seem to be related to morality, they perform different actions in the interactions. Whereas the sequentially relevant justifications mostly account for: 1) the reason(s) for the call; 2) doubts; and 3) refusals to information offers made by the call takers, the non-sequentially relevant justifications account for: 1) callers’s means of contamination with HIV virus or exposure to risk factors of contamination; and 2) callers’ sexually related behavior. The nonsequentially relevantant justifications point to morality issues that cannot be explained by the sequential analysis proposed by conversational analytic methods; it also suggests “moral work” (DREW, 1998), as well as a negotiation of belonging to categories such as mother and wife, and the association with predicates which are usually associated to those categories. Our data indicate that the vulnerability of females to HIV is not only biological (as the infection of females by males is more probable than the opposite), but also social. Although AIDS has affected all social classes, the poorest females are those who have less conditions of changing the situations which put them at risk of contamination.

Young children’s peer interactions involve their use of interactional resources to organise, manage and participate in their social worlds. Investigation of children’s employment of interactional resources highlights how children participate in peer interaction and their social orders, providing insight into their active construction and management of their social worlds. Frequently, these interactions are described by adults as ‘play’. The term play is often used to describe children’s activities in early childhood education, and constructed in three main ways: as educative, as enjoyable, and as an activity of children. Play in educational settings is often constructed, and informed by, adult agendas such as learning and is often part of the educational routine. This study shows how children work with a different set of agendas to those routinely ascribed by adults, as they actively engage with local education orders, and use play for their own purposes as they construct their own social orders. By examining children’s peer interactions, and not describing these activities as play, the focus becomes the construction and organisation of their social worlds. In so doing, this study investigates some interactional resources that children draw upon to manage their social orders and organise their peer interactions. This study was conducted within an Australian, non-government elementary school. The participants were children in a preparatory year classroom (children aged 4 – 6 years). Over a one month period, children’s naturally occurring peer interactions within ‘free play’ were video-recorded. Selected video-recorded episodes were transcribed and analysed, using the approaches of ethnomethodology, conversation analysis and membership categorization analysis. These methodologies focus on everyday, naturalistic data, examining how participants orient to and produce social action. The focus is on the members’ perspectives, that of the children themselves, as they interact. Ethnomethodology, conversation analysis and membership categorization analysis allow for in-depth examination of talk and action, and are used in this study to provide a detailed account of the children’s interactional strategies. Analysis focused on features of children’s situated peer interaction, identifying three interactional resources upon which the children drew as they constructed, maintained, and transformed their social orders. The interactional resources included: justification; category work, in particular the category of mother; and the pretend formulation of place. The children used these interactional resources as a means of managing peer participation within interactions. First, the children used justification to provide reasons for their actions and to support their positions. Justifications built and reinforced individual children’s status, contributing to the social organisation of their peer group. Second, the children negotiated and oriented to categories within the pretend frame of ‘families’. The children’s talk and actions jointly-constructed the mother category as authoritative, enabling the child, within the category of mother, to effectively organise the interaction. Third, pretense was used by the children to negotiate and describe places, thus enabling them to effectively manage peer activity within these places. For a successful formulation of a place as something other than it actually was, the children had to work to produce shared understandings of the place. Examining instances of pretense demonstrated the highly collaborative nature of the children’s peer interactions. The study contributes to sociological understandings of childhood. By analysing situated episodes of children’s peer interaction, this study contributes empirical work to the sociology of childhood and insight into the interactional work of children organising their social worlds. It does this by closely analysing social interactions, as they unfold, among children. This study also makes a methodological contribution, using ethnomethodology, conversation analysis, and membership categorization analysis in conjunction to analyse children’s peer interactions in an early childhood setting. In so doing, the study provides alternative ways for educators to understand children’s interactions. For example, adult educational agendas, such as the educative value of play, can be applied to examine children’s family play, highlighting the learning opportunities provided through pretend role play, or indicating children’s understanding of adult roles. Alternatively, the children’s interaction could be subjected to fine-grained analysis to explicate how children construct shared understandings of the category of mother and use it to organise their interaction. Rather than examining the interaction to discern what children are learning, the interaction is examined with a focus on how children are accomplishing everyday social practices. Close analysis of children’s everyday peer interaction enables the complex interactional work of managing, and participating in, social order within an early childhood setting to be explicated. This offers educators insight into children’s social worlds, described not as play, but as the construction and negotiation of social order.

The diploma thesis analyses U.S.-Russian bilateral relationship based on the interpretation of discourses, interviews and speeches of the American and Russian presidents since September 2001 till December 2013. Using Critical Discourse Analysis, and more specifically Membership Categorization Analysis, as a theoretical and methodological basis of the analysis, the thesis categorizes specific periods of the U.S.-Russian bilateral relationship into three categories - positive, neutral and negative. Each category is defined by two basic concepts of the Membership Categorization Analysis - by the collections of positive, neutral and negative categories, which were addressed by the presidents to their counterparts, and by the category-tied predicates related to the particular categories. The final categorization of the U.S.-Russian relations is contrasted with conventional political affairs aiming to highlight the parallels between the categorization changes based on the discourses and the changes in the conventional political context. The diploma thesis offers an alternative view on the U.S.-Russian relations.

[pt] A disseminação de histórias falsas em aplicativos de mensagens e redes sociais da internet foi um dos elementos centrais da conversação civil no Brasil no período que antecedeu as eleições presidenciais brasileiras em 2018. A preocupação com a disseminação da desinformação – fenômeno que se compõe, entre outros elementos, por informações erradas, descontextualizadas, distorcidas ou falsificadas – se refletiu na quantidade de histórias falsas verificadas e desmentidas por agências independentes de checagens de fatos. No período de 20 dias entre as votações de primeiro e segundo turnos das eleições, as seis principais agências do país publicaram 228 verificações de histórias falsas disseminadas em redes sociais da internet ou aplicativos de troca mensagens, referentes a 132 diferentes pautas. A proposta desta pesquisa é identificar os temas destas histórias falsas e analisar as categorizações enunciadas em seus discursos, com a utilização da Análise de Categorização de Pertencimento (ACP), ferramenta teórico-metodológica de origem na Etnometodologia, aplicada aos textos das histórias falsas divulgados pelas agências. / [en] One of the main aspects of public debate in Brazil in the period that preceded the 2018 presidential elections was the dissemination of false stories via social media and messaging apps. Disinformation, misinformation and mal-information – phenomena that comprehends, among others, elements such as wrongful, out of context, distorted and fabricated information – were a major concern in the context of the election, which could be seen in the number of false stories debunked by independent fact-checkers. In the 20-day period between the two rounds of the presidential election, six fact-checking websites posted 228 verifications of false stories disseminated through social media and/or messaging apps, which covered about 132 different topics. This research aims to identify which were the topics of those false stories and analyze the categorizations enunciated in their discourses. In order to do so, the methodological perspective utilized was the Membership Categorization Analysis (MCP), affiliated with the tradition of Ethnomethodology, applied to the false stories discourses as quoted by the fact-checking websites.

The aim of this diploma thesis is a qualitative analysis of a media dialogical network's extract regarding chemical attack in Syria on 21st August 2013. In spite of the fact that main social participant in the subsequent international conflict, representatives of United States of America and Syria, president Obama, Secretary of State Kerry on one side and president Assad on the other side, have never actually met face to face, mass media interconnected their reactions into a coherent dialogue between west and east civilization and they accepted it as a part of intercultural negotiation of different meanings and interpretations of reality within a global mass media discourse. Methodological apparatus of conversation analysis and membership categorization analysis provides a tool to observe sequential and categorization aspects of a dynamic intertextual process of specification and respecification of the core cultural and political values in context. Thanks to the term structured immediacy it was also possible to consider sequential ordering of antecendents of the event in historical continuum. This analysis is based on ethnomethodological research of social interaction in mass media and is inspired by articles of J. Nekvapil und I. Leudar, which were dedicated to the analysis of intercultural...

This diploma thesis deals with a crystallization of the political affair in Czech Social Democratic Party concerning lying of the politician M. Hašek and his colleagues about their meeting with the president after parliamentary election in autumn 2013. The qualitative analysis of mass media texts is based on the term media dialogical network, which was developed by J. Nekvapil and I. Leudar. In their latest publications they combined it with the apparatus of membership categorization analysis and the term structured immediacy. The membership categorization analysis enables me to take into consideration besides sequential aspects of social interaction also participants' categorization practices and thank to the term structured immediacy I could focus on how participants treat historical meanings in their statements. The second important aim of this thesis is to innovate the term media dialogical network as a viable approach to the intertextuality analysis of mass media communication in the new media environment. The fact, that the call for resignation of party's leader was linked to the secret meeting with the president after the election, resulted in the interpretation of the event as a coup against party's leader B. Sobotka. The politicians accused of coup organization defended themselves against...

Syftet med denna studie är att visa hur skolorganisation, skolledning och skolledaridentiteter produceras, formas och omformas i samtalad interaktion samt att visa vilka diskursiva metoder som de samtalande använder för att bygga upp sina begrepp och kategorier och samtidigt göra dem socialt acceptabla i sitt sammanhang. Jag har tagit teoretisk och analytisk utgångspunkt i etnometodologi, socialkonstruktionism och kategoriseringsanalys. Det empiriska materialet består av inspelade ledningsgruppsmöten, som transkriberats noggrant, från en grundskola och två gymnasieskolor, samt intervjuer med tre skolledare. De empiriska studierna presenteras i fyra delstudier, där delstudie I visar hur intervjuare och intervjuad gemensamt bygger upp relevanta ategorier med hjälp av bland annat tidsbegrepp. I delstudie II analyseras hur skolledare i ett arbetslagsledarmöte gemensamt skapar den lokalt producerade organisationen-i-handling. Delstudie III fokuserar hur citeringar av sig själv och andra används i mötessamtal för att forma kategorier och delstudie IV inriktas mot att se hur deltagarna i de probleminriktade samtalen orienterar emot teamet och hur ’vi’ som grupp formas. I samtliga delstudier fokuseras hur kategoriserandet samtidigt är identitetsskapande. De samtalande framställer sig själva som bland annat problemlösare, nytänkare, förändrare och annorlunda än ’de andra’. Kategoriseringsarbete har visat sig ha stor betydelse för interaktionen och identitetsarbete är en viktig del av det som sker i mötessamtal. Skolledning framstår som bland annat gemensamt producerat och inte enbart som ett heroiskt ensamarbete. Tal och samtal kan beskrivas som en viktig del av och i ledningsarbetet. / The aim of this study is to show how school organization, school leadership and school leader identities are produced, formulated and transformed in talkin-interaction, and to show methods members use to build concepts and categories making them socially acceptable, in situ. My theoretical points of departure and analytical tools are ethnomethodology, social constructionism and membership categorization analysis. The empirical material consists of recorded talk sequences at regular meetings of school management teams, transcribed in detail, at one primary school and two secondary schools, and interviews with three assistant principals. The analysis of the empirical material is presented in four studies. tudy I shows how the interviewer and interviewee jointly construct relevant categories, using temporal terms as well as other resources. Study II analyzes how school leaders at a team meeting collectively create the organization-in-action. The focus of study III is on how team members use reported speech to produce categories, while study IV is oriented towards how we as a team is produced. All studies focus on categorization work as identity work. The team members and the interviewees give attributes to and make categorizations of themselves and others in order to produce themselves as problem-solvers, innovative, progressive and different. Categorization work has proven highly significant in the interaction, and identity work is an important component of the actions accomplished in the analyzed meetings. School leadership is not produced as a lone heroic effort, but rather as something created by members in interaction. Talk-in-interaction can be described as an important part of and in leadership work.

Over the past twenty years, the idea that planning and development practices should be ‘sustainable’ has become a key tenet of discourses characterising the field of planning and development. As part of the agenda to balance and integrate economic, environmental and social interests, democratic participatory governance arrangements are frequently purported to be necessary to achieve ‘sustainable development’ at both local and global levels. Despite the theoretical disjuncture between ideas of democratic civic participation, on the one hand, and civic participation as a means to achieve pre-determined sustainability goals on the other, notions of civic participation for sustainability have become integral features of sustainable development discourses. Underpinned by a conceptual and methodological intent to perform an epistemological ‘break’ with notions of civic participation for sustainability, this thesis explicates how citizens are enrolled in the sustainable development agenda in the discourse of policy. More specifically, it examines how assumptions about civic participation in sustainable development policy discourses operate, and unpacks some discursive strategies through which policy language ‘enrols’ citizens in the same set of assumptions around their normative requirement for participation in sustainable development. Focussing in on a case study sustainable development policy document – a draft regional plan representing a case of ‘enrolling the citizen in sustainability’ - it employs three sociological perspectives/methods that progressively highlight some of the ways that the policy language enjoins citizens as active participants in ‘sustainable’ regional planning. As a thesis-by-publication, the application of each perspective/method is reported in the form of an article prepared for publication in an academic journal. In a departure from common-sense understandings of civic participation for sustainability, the first article examines the governmentality of sustainable development policy. Specifically, this article explores how civic community – particularly community rights and responsibilities – are deployed in the policy discourse as techniques of government that shape and regulate the conduct of subjects. In this respect, rather than seeing civic community as a specific ‘thing’ and participation as corresponding to particular types of ‘activities’, this paper demonstrates how notions of civic participation are constructed and mobilised in the language of sustainable development policy in ways that facilitate government ‘at a distance’. The second article begs another kind of question of the policy – one concerned more specifically with how the everyday practices of subjects become aligned with the principles of sustainable development. This paper, therefore, investigates the role of pedagogy in establishing governance relations in which citizens are called to participate as part of the problematic of sustainability. The analysis suggests that viewing the case study policy in terms of relationships of informal pedagogy provided insights into the positioning of the citizen as an ‘acquirer’ of sustainability principles. In this instance, the pedagogic values of the text provide for low levels of discretion in how citizens could position themselves in the moral order of the discourse. This results in a strong injunction for citizens to subscribe to sustainability principles in a participatory spirit coupled with the requirement for citizens to delegate to the experts to carry out these principles. The third article represents a further breakdown of the ways in which citizens become enrolled in ‘sustainable’ regional planning within the language of the case study policy. Applying an ethnomethodological perspective, specifically Membership Categorization Analysis, this article examines the way ‘the citizen’ and ‘civic values and obligations’ are produced in the interactional context of the text. This study shows how the generation of a substantive moral order that ties the citizen to sustainable values and obligations with respect to the region, is underpinned by a normative morality associated with the production of orderliness in ‘text-in-interaction’. As such, it demonstrates how the production and positioning of ‘the citizen’ in relation to the institutional authors of the policy, and the region more generally, are practical accomplishments that orient the reader to identify him/herself as a ‘citizen’ and embrace the ‘civic values and obligations’ to which he/she is bound. Together, the different conceptual and methodological approaches applied in the thesis provide a more holistic picture of the different ways in which citizens are discursively enrolled in the sustainability agenda. At the substantive level, each analysis reveals a different dimension of how the active citizen is mobilised as a responsible agent for sustainable development. In this respect, civic participation for sustainability is actualised and reproduced through the realms of language, not necessarily through applied occasions of civic participation in the ‘taken-for-granted’ sense. Furthermore, at the conceptual and methodological level, the thesis makes a significant contribution to sociological inquiry into relationships of governance. Rather than residing within the boundaries of a specific sociological perspective, it shows how different approaches that would traditionally be applied in a mutually exclusive manner, can complement each other to advance understanding of how governance discourses operate. In this respect, it provides a rigorous conceptual and methodological platform for further investigations into how citizens become enrolled in programmes of government.

This thesis studies how sick leave legitimacy is managed in interaction and develops an empirically driven conceptualization of ‘legitimacy work’. The thesis applies an ethnomethodological framework that draws on conversation analysis, discursive psychology, and membership categorization analysis. Naturally occurring interaction is examined in two settings: (1) multi-party meetings at the Swedish Social Insurance Agency, in which participants assess and discuss the ‘status’ of the sick leave and plan for work rehabilitation; (2) peer-based online text-in-interaction in a Swedish forum thread that gathers people on sick leave. The thesis shows how mental states, activities and alternative categories function as resources for legitimacy work. However, such invocations are no straight-forward matter, but impose additional contingencies. It is thus crucial how they are invoked. By detailed analyses of the interaction, with attention to aspects such as lexicality and delivery, the thesis identifies a range of discursive features that manage sick leave legitimacy. Deployed resources are also subtle enough to be deniable as legitimacy work, that is, they also manage the risk of an utterance being seen as invested or biased. While legitimate sick leave is a core concern for Swedish policy-making, administration, and public debate on sick leave, previous research has for the most part been explanatory in orientation, minding legitimacy rather than studying it in its own right. By providing detailed knowledge about the legitimacy work that people on long-term sick leave do as part of both institutional and mundane encounters, the thesis contributes not only new empirical knowledge, but a new kind of empirical knowledge, shedding light on how the complexities of sick leave play out in real-life situations. Traditional sociological approaches have to a significant extent treated legitimacy as an entity with beginnings and ends that in more or less direct ways relate to external norms and cognitive states, or that focus on institutions, authority or government. By contrast, the herein emerging concept ‘legitimacy work’ understands legitimacy as a locally contingent practicality – a collaborative categorially oriented accomplishment that is integral to the interactional situation.