<a>Global trends and factors, such as the increased level of globalization, climate change, resource scarcity, and awareness of social and environmental responsibilities, as well as fiercer competition and lower profit margins in all industries, force organizations to act to retain, regain, or sustain their competitive advantages for long-term survival. These trends and factors are historically known to bring about innovations that drive the evolution of industries. Sustainability is considered to be such an innovation to achieve fiscally sound, environmentally conscious, and socially progressive organizations and supply chains. Sustainable Development and Sustainability notions are among trending topics of 21st century. Elevated sustainability concerns of various stakeholders have been forcing members of all industries to evolve into their more environmentally and socially responsible versions. This study was initiated through a comprehensive literature review phase that reviewed 477 articles published in five major databases from 1990 to 2018. The purpose of this review was to assess the current state-of-the art on the subject of lean-driven sustainability. Based on descriptive and contextual analysis, synergies, divergences, and the extent of two-way permeability of lean and sustainability concepts from the perspective of intra- and inter-organizational operations were identified along with future research opportunities. Fundamental strengths and weaknesses of both concepts, existing strong synergies and untapped potential, along with their key contributors, the potential-use cases of lean tools to derive sustainable solutions are highlighted in this review. Next, based on the findings of systematic literature review, an innovative, holistic, versatile and scalable tool was developed to assess and benchmark sustainability performance of organizations and supply chains. The proposed framework was established upon trivet structure of Triple Bottom Line philosophy and fueled by Lean, Six-Sigma and Life Cycle Assessment (LCA) methodologies for accurate and effective measurement of sustainability performance. Completeness of the framework was ensured through development of first-generation Key Performance Indicator (KPI) pool with 33 indicators, a unique work environment assessment mechanism for safety and environmental protection issues in terms of 11 risk categories and by construction of an ownership structure for ease of framework deployment. Proposed framework is expected to help with true sustainability performance improvement and benchmarking objectives at a range of business levels from facility to sectoral operations. Upon completion of the development phase, the Sustainability Benchmarking Tool (SBT) Framework was validated at the facility level within the context of value-added wood products manufacturing. Strengths and weaknesses of the system were identified within the scope of Bronze Frontier maturity level of the framework and tackled through a six-step analytical and quantitative reasoning methodology. The secondary objective of the validation phase was to document how value-added wood products industries can take advantage of natural properties of wood to become frontiers of sustainability innovation. In the end, True Sustainability performance of the target facility was improved by 2.37 base points, while economic and environmental performance was increased from being a system weakness to achieving an acceptable index score benchmark of 8.41 and system strength level of 9.31, respectively. Social sustainability score increased by 2.02 base points as a function of better gender bias ratio. The financial performance of the system improved from a 33% loss to 46.23% profit in the post-improvement state. Reductions in CO₂ emissions (55.16%), energy consumption (50.31%), solid waste generation (72.03%), non-value-added-time (89.30%) and cost performance (64.77%) were other significant achievements of the study. In the end, SBT Framework was successfully validated at the facility level and target facility evolved into its leaner, cleaner and more responsible version of itself. Furthermore, manufacturing industries of all sorts are key stakeholders, which rely on universities to satisfy the demand for competent workforce. Society also expects universities to educate youth and contribute to their self-development by achieving both, scientific and intellectual knowledge saturation. To expand the contribution of the study to the body of knowledge in the fields of Sustainability and Modern Management techniques, an undergraduate level course curriculum that integrates modern management techniques and sustainability concepts with wood products industry dynamics was developed. Students’ pre- and post-education awareness of, and familiarity with sustainability, potential consequences of ignored sustainability issues, modern management techniques, global trends, innovation waves, and industry evolution were compared through a seventeen-question survey. Results showed that course content was successful at increasing sustainability awareness at both overall and individual sustainability pillar levels, At the end, 100% of students were able to develop complete understanding of various modern management techniques and stated that they felt confident to apply learnt skills to real life issues within their profession upon graduation. Overall, this study empirically documented how synergies between Lean, Sustainability, Six-Sigma and Life Cycle Assessment concepts outweigh their divergences, demonstrated viability of SBT Framework and presented a proven example of modern management techniques powered transdisciplinary sustainability curriculum.</a>

Este trabalho teve o objetivo de analisar o registro dos prontuários hospitalares como subsídio para a gestão em saúde. Foram analisados 430 prontuários de egressos de 2 hospitais públicos municipais de São Paulo internados em abril de 2010. Os resultados mostraram que os registros dos hospitais foram diferentes na maioria das variáveis estudadas, motivo pelo qual foram tratados separadamente. Observou-se que as variáveis sexo, idade, número de diagnósticos, motivo da saída, tempo de permanência e número de cuidados foram totalmente registradas. Enquanto que as variáveis pressão arterial, freqüência cardíaca, freqüência respiratória, temperatura, dor, alimentação, banho e locomoção foram parcialmente registradas. Analisando as variáveis totalmente registradas verificou-se que no Hospital A e B, respectivamente, adultos de 30 a 59 anos (35.9%, 42.3%), idosos com 60 anos ou mais (22.8%, 16.3%) e crianças menores de 4 anos (20.1%, 17.2%) foram os que mais demandaram internações. Da mesma forma, crianças (4 a 5 dias, 4 a 6 dias) e idosos (2 a 6 dias, 4 a 6 dias) necessitaram de maior tempo de permanência. No Hospital A, as doenças do aparelho respiratório (20.5%) foram as principais responsáveis pelas internações, seguidas pelos transtornos mentais e comportamentais (14.4%). Enquanto que, no Hospital B, as doenças do aparelho respiratório (15.4%) foram as principais responsáveis pelas internações, seguidas pelas doenças do aparelho circulatório (13.5%). No Hospital A e B, respectivamente, os cuidados básicos foram mais freqüentemente registrados na saída (n=278, n=315) em comparação à admissão (n=271, n=234), enquanto que os cuidados invasivos foram mais freqüentemente registrados na admissão (n=505, n=618), em comparação à saída (n=201, n=208). Analisando a presença do registro parcial das variáveis, houve ocorrência no Hospital A na admissão e saída, respectivamente, em: pressão arterial (73.5%, 73.5%), freqüência cardíaca (72.1%, 71.6%), freqüência respiratória (39.1%, 29.3%), temperatura (89.3%, 80.5%), dor (12.6%, 11.2%), alimentação (92.6%, 95.3%), banho (91.6%, 94.4%) e locomoção (94.9%, 95.8%). Enquanto que, no Hospital B, houve presença de registro parcial na admissão e saída, respectivamente, em: pressão arterial (80%, 73.5%), freqüência cardíaca (80.5%, 73%), freqüência respiratória (21.4%, 12.1%), temperatura (96.7%, 89.8%), dor (1.4%, 0.5%), alimentação (100%, 99.5%), banho (99.1%, 99.1%) e locomoção (99.5%, 99.1%). A associação entre as variáveis indicativas: tempo de permanência e número de cuidados na admissão e na saída com as demais variáveis, mostrou que, quanto maior o tempo de permanência e o número de cuidados na admissão e saída, maior a idade, o número de diagnósticos e o comprometimento clínico e funcional. / This work aims to set the basis for a health management by analyzing the key informations of 430 medical records, which were taken from two public hospitals in the city of São Paulo, in April 2010.The research showed that the records were different in both hospitals in most of the variables studied. Consequently, they had to be analysed distinctively. It was observed that, while the variables: gender, age, diagnosis, hospital discharge reasons, lengh of stay and medical cares were entirely recorded, variables like blood pressure, cardiac and breathing frequency, body temperature, pain, food, bath and locomotion were partially recorded. Considering the variables entirely recorded, it was verified that in the hospitals A and B, respectively, the most medical admission requirements were for adults between 30-59 years of age (35.9%, 42.3%), elderly aged 60 or older (22.8%, 16.3%) and children under 4 years old (20.1%, 17.2%). On the same way, children (4 a 5 days, 4 a 6 days) and elderly (2 a 6 days, 4 a 6 days) had longer lenght of stay. In hospital A respiratory system diseases (20.5%) were the leading cause of medical admissions followed by mental and behavioral disorders (14.4%), compared to hospital B, respiratory system diseases (15.4%) followed by circulatory system illnesses(13.5%). In both cases A and B, respectively, the basic care were more frequent on the hospital discharge (n=278, n=315) if compaired to admissions (n=271, n=234), while invasive care were more frequent in the admissions (n=505, n=618) if compaired to hospital discharge (n=201, n=208). Upong analyzing the presence of the variables partial record, it has occurred in hospital A at the time of admissions and medical discharges, respectively,: blood pressure (73.5%, 73.5%), cardiac frequency (72.1%, 71.6%), breathing frequency(39.1%, 29.3%), body temperature (89.3%, 80.5%), pain (12.6%, 11.2%), food (92.6%, 95.3%), bath (91.6%, 94.4%) and locomotion (94.9%, 95.8%), while in the the hospital B, it has occurred respectively;: blood pressure (80%, 73.5%), cardiac frequency (80.5%, 73%), breathing frequency (21.4%, 12.1%), body temperature (96.7%, 89.8%), pain (1.4%, 0.5%), food (100%, 99.5%), bath (99.1%, 99.1%) and locomotion (99.5%, 99.1%). The association between the variables: lenght of stay and number of cares at the time of hospital admissions and discharges with the other parameters, showed that the longer the length of stay and the greater the number of cares in admissions and discharges, the older are the inpatients and the greater are the number of diagnosis and the clinical and functional impairements.

Made available in DSpace on 2016-04-04T18:21:47Z (GMT). No. of bitstreams: 1 Flavia Blaia dAvila.pdf: 19547858 bytes, checksum: b492df89170b5f41c329295c5bc184c9 (MD5) Previous issue date: 2008-05-26 / The research is based on an analysis of the changes that are occurring in trying to adapt the limitations of the planet facing the constant demands of humanity. After an initial analysis of the problems of growth of cities and the exploitation of natural resources, there is a major historical events and documents produced in the environmental area and presentation of a number of changes in the field of architecture and urbanism. There is then an analysis on techniques to improve the environment urban or peri-urban and feel the need to incorporate principles of ecology in planning and city management. The first technical deal with water resources and urban drainage, pointing the principles proposed for sustainable management of rainwater. In addition to these proposals, there is a land of bioengineering and fitorremedia??o, which are techniques for stabilization and recovery of degraded areas, especially in water courses. Shall be analysed then the permaculture, a philosophy that is creating scenarios in human space already offering a number of practices they consider the energy cycle of human actions, aimed at reduction of waste and ecological awareness in food production and actions of everyday life. The permaculture serves as the basis for ecological communities, called "ecovilas", which house thousands of people seeking to live with another form of relationship with nature around the world. The research is finished with considerations of these approaches, relating them and suggesting lines of future study. / A pesquisa baseia-se em uma an?lise sobre as mudan?as que v?m ocorrendo na tentativa de adapta??o das limita??es do planeta frente ?s constantes exig?ncias da humanidade. Ap?s uma an?lise inicial da problem?tica do crescimento das cidades e da explora??o dos Recursos Naturais, ? feita uma retrospectiva hist?rica dos principais eventos ocorridos e documentos elaborados na ?rea ambiental e apresenta??o de algumas mudan?as na ?rea de arquitetura e urbanismo. Apresenta-se, em seguida, uma an?lise sobre t?cnicas que visam melhoria do meio ambiente urbano ou peri-urbano e consideram a necessidade de incorporar princ?pios da ecologia no planejamento e gest?o das cidades. As primeiras t?cnicas tratam dos recursos h?dricos e da drenagem urbana, apontando os princ?pios propostos para um manejo sustent?vel de ?guas pluviais. Como complemento para estas propostas, destaca-se a bioengenharia de solos e a fitorremedia??o, que s?o t?cnicas para recupera??o e estabiliza??o de ?reas degradadas, sobretudo em cursos d??gua. Analisa-se em seguida a permacultura, uma filosofia que vem criando espa?o nos cen?rios humanos j? que prop?em uma s?rie de pr?ticas que consideram o ciclo energ?tico das a??es humanas, visando a redu??o de res?duos e a consci?ncia ecol?gica na produ??o de alimentos e a??es do cotidiano. A permacultura serve de base para comunidades ecol?gicas, chamadas ecovilas , que abrigam milhares de pessoas que procuram viver com outra forma de rela??o com a natureza pelo mundo todo. A pesquisa ? finalizada com considera??es sobre estas abordagens, relacionando-as e sugerindo linhas de estudo futuro.

Made available in DSpace on 2016-04-27T14:31:39Z (GMT). No. of bitstreams: 1 Valdirene Gomes dos Santos de Jesus.pdf: 5598545 bytes, checksum: bf62d5b0433dcb74bf94333c011674e3 (MD5) Previous issue date: 2015-09-30 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The present research aims to analyze how the planning and management dynamics was established in the continued formative process of the UCA Project Tocantins (from 2010 through 2013) using ICDT. The approach used for the analysis is qualitative and drew from the documentary research, which was based on data collected from minutes of both on-site and online meetings, agendas of work meetings and formative encounters, plannings, reports produced by the participants of the project and of CNPq (Brazil) researches, scientific production using data and projects developed during the formative process, and logs of the virtual environment. The formative documents were organized and grouped in three axes: the first included the official documents; the second had documents generated in the formative process; and the third viewed the developers' logs both during the process and in their classroom practice. The analysis allowed us to learn that the formative process happened in a dialogic, collaborative and cooperative manner, with the sharing of productions, reflection and reviewing of ideas, the collective search for solutions, the consensus, and the constant rethinking of actions enabled by the use of digital technology for data circulation, communication and collective decisions among the network members. This movement was shaped in a circular and ascending manner which was potentialized by the planning and management of the formative process as represented by the Project's Spiral. This process is represented by an ascending spiral movement, in which both individual and collective growth are developed by the participants. Such process is represented by the Spiral of the Formative Team in the Network of the UCA Project Tocantins, suggesting an innovation process to be considered for teacher development courses using ICDT. By understanding these processes, we can contribute for actions in teacher development courses - which use digital technologies as a basis - to potentialize the collective construction of knowledge, the development in networks, the participants' continuity and success, and also to promote technology integration with the curriculum heading towards the constitution of a formative web curriculum / A presente pesquisa tem o propósito de analisar a constituição das dinâmicas de planejamento e de gestão da formação contínua no Projeto UCA Tocantins (ocorrido de 2010 a 2013) com uso das TDIC. A abordagem da análise é qualitativa e se deu a partir da pesquisa documental, tendo como dados coletados as atas de reuniões presenciais e a distância, pautas de reuniões de trabalho e de encontros de formação, planificações, relatórios elaborados pelos participantes do Projeto e de pesquisas CNPq, produção científica elaborada a partir de dados e projetos desenvolvidos durante a formação e registros do ambiente virtual. Os documentos da formação foram organizados e agrupados em três eixos: 1º eixo - documentos oficiais; 2º eixo - documentos gerados no processo de formação; 3º eixo - registro dos formadores no processo de formação e na sua atuação na escola. A partir da análise foi possível identificar que o processo de formação ocorreu de forma dialógica, colaborativa e cooperativa, com o compartilhamento das produções, a reflexão e a depuração das ideias, a busca coletiva das soluções, o consenso, o repensar constante das ações, viabilizadas pelo uso das tecnologias digitais, possibilitou a circularidade das informações, da comunicação e das decisões coletivas entre os membros da rede. Esse movimento se constituiu de forma circular e ascendente potencializada pelo planejamento e a gestão da formação representado pela Espiral do Planejamento e da Gestão da Formação Contínua do Projeto UCA Tocantins e se realiza a partir de um processo em espiral ascendente, onde há um crescimento individual e também coletivo dos participantes representado a partir da Espiral da Equipe de Formação em Rede do Projeto UCA Tocantins, sinalizando um processo de inovação a ser considerado para cursos de formação de professores com o uso das TDIC. A compreensão desses processos pode contribuir para que as ações de formação de educadores que têm as tecnologias digitais como estruturante para a sua realização potencializem a construção coletiva do conhecimento, a formação em rede, a permanência e o sucesso dos participantes bem como, promovam a integração das tecnologias ao currículo rumo à constituição de um Web currículo da formação

Graduation theses is directed on the Management System and the characteristics of the company and its development since 2003. Theses is introduced on the Integrated Management System, which consists of the Quality Management System, the Environmental Management System and the Occupational Health and Safety Assessment Series. The theses is especially directed on the Occupational Health and Safety Assessment Series. Management System is analyzed and steps are recommended to improve these processes.

Made available in DSpace on 2011-05-04T12:36:16Z (GMT). No. of bitstreams: 0 Previous issue date: 2009 / Este estudo analisou o papel da esfera estadual na condução do processo de regionalização do Sistema Único de Saúde (SUS) em Minas Gerais no período de 2003 a 2007, tendo em vista os dilemas relativos ao federalismo brasileiro e à especificidade da configuração do sistema de saúde no estado. Foram identificados fatores relativos ao federalismo brasileiro (nas suas dimensões política, organizacional e fiscal) e à regulação nacional da descentralização do SUS que interferem na condução estadual do processo de regionalização na saúde. Percebeu-se que a regionalização na saúde é um processo antigo em Minas Gerais, em função da extensão territorial do estado e capacidade institucional da secretaria. No entanto, aimplantação de serviços de saúde se deu, historicamente, de maneira descoordenada e fragmentada, em decorrência das diferenças interregionais, grande número de municípios, ausência de parâmetros racionais de distribuição dos serviços e falhas no papel do estado em controlar tal processo. Visando superar esses problemas, a Secretaria de Estado de Saúde de Minas Gerais (SES-MG) utiliza várias estratégias e instrumentos na condução do processo de regionalização. No planejamento, elaboração, implantação e avaliação do Plano Diretor de Regionalização (PDR); estímulo e apoio técnico à gestão microrregional; e constituição das redes de atenção. No financiamento, alocação regional de recursos próprios segundo critério redistributivo; e direcionamento dos investimentos em função das metas acordadas com ogoverno do estado. Na regulação, implantação do Sistema Estadual de Regulação Assistencial (SUS Fácil); e promoção de ações educacionais. Na prestação de serviços, a SES-MG optoupela administração indireta via Fundação Hospitalar do Estado de Minas Gerais (FHEMIG). Ao fim, discutiu-se as potencialidades e desafios da condução estadual do processo de regionalização. Os achados deste estudo sugerem que a regionalização na saúde sob condução estadual é possível, à medida que o gestor assuma esse papel e desenvolva mecanismos para superar a municipalização autárquica e fragmentação interna da secretaria, recuperando a prática do planejamento estratégico, promovendo uma efetiva articulação intergestores e assumindo funções específicas para o avanço da regionalização. / This study examined the role of the state level in driving the process of regionalization of the Unified Health System in Minas Gerais between 2003 and 2007, in view of the dilemmas on Brazilian federalism and the particular configuration of the health system in the state. We identified factors related to federalism in Brazil (in its political, organizational and tax dimensions) and national regulation of decentralization of the Unified Health System that interfere with the driving state of the process of regionalization in health. It was noticed that regionalization in health is an old process in Minas Gerais, according to the territorial extension of the state and institutional capacity of the state level. However, implementation of health services was, historically, so uncoordinated and fragmented, due to inter regional differences, large number of municipalities, lack of rational parameters of distribution of services and gaps in the state's role in controlling such process. Aiming to overcome these problems, the Secretary of State for Health of the Minas Gerais uses multiple strategies and tools in conducting the process of regionalization. In planning, preparation, implementation and evaluation of the Master Plan of Regionalization; stimulation and support to micro regional management; and establishment of regional health system. In funding, regional allocation own resources the second criterion redistributable; and direction of investments depending on the targets agreed with the government of the state. In regulation, implementing the State System of Regulatory Assistance; and promotion of educational activities. In the provision of services, Secretary of State for Health opted for indirect administration by Hospital Foundation of Minas Gerais State. In the end, it discussed the potential and challenges of conducting state of the process of regionalization. The findings of this study suggest that regionalization in the health under state driving is possible, as the manager takes this role and develop mechanisms to overcome municipalization and internal fragmentation of the secretariat, restoring the practice of strategic planning, promoting effective coordination intermanaging and assuming specific functions to the advancement of regionalization.

Este trabalho teve o objetivo de analisar o registro dos prontuários hospitalares como subsídio para a gestão em saúde. Foram analisados 430 prontuários de egressos de 2 hospitais públicos municipais de São Paulo internados em abril de 2010. Os resultados mostraram que os registros dos hospitais foram diferentes na maioria das variáveis estudadas, motivo pelo qual foram tratados separadamente. Observou-se que as variáveis sexo, idade, número de diagnósticos, motivo da saída, tempo de permanência e número de cuidados foram totalmente registradas. Enquanto que as variáveis pressão arterial, freqüência cardíaca, freqüência respiratória, temperatura, dor, alimentação, banho e locomoção foram parcialmente registradas. Analisando as variáveis totalmente registradas verificou-se que no Hospital A e B, respectivamente, adultos de 30 a 59 anos (35.9%, 42.3%), idosos com 60 anos ou mais (22.8%, 16.3%) e crianças menores de 4 anos (20.1%, 17.2%) foram os que mais demandaram internações. Da mesma forma, crianças (4 a 5 dias, 4 a 6 dias) e idosos (2 a 6 dias, 4 a 6 dias) necessitaram de maior tempo de permanência. No Hospital A, as doenças do aparelho respiratório (20.5%) foram as principais responsáveis pelas internações, seguidas pelos transtornos mentais e comportamentais (14.4%). Enquanto que, no Hospital B, as doenças do aparelho respiratório (15.4%) foram as principais responsáveis pelas internações, seguidas pelas doenças do aparelho circulatório (13.5%). No Hospital A e B, respectivamente, os cuidados básicos foram mais freqüentemente registrados na saída (n=278, n=315) em comparação à admissão (n=271, n=234), enquanto que os cuidados invasivos foram mais freqüentemente registrados na admissão (n=505, n=618), em comparação à saída (n=201, n=208). Analisando a presença do registro parcial das variáveis, houve ocorrência no Hospital A na admissão e saída, respectivamente, em: pressão arterial (73.5%, 73.5%), freqüência cardíaca (72.1%, 71.6%), freqüência respiratória (39.1%, 29.3%), temperatura (89.3%, 80.5%), dor (12.6%, 11.2%), alimentação (92.6%, 95.3%), banho (91.6%, 94.4%) e locomoção (94.9%, 95.8%). Enquanto que, no Hospital B, houve presença de registro parcial na admissão e saída, respectivamente, em: pressão arterial (80%, 73.5%), freqüência cardíaca (80.5%, 73%), freqüência respiratória (21.4%, 12.1%), temperatura (96.7%, 89.8%), dor (1.4%, 0.5%), alimentação (100%, 99.5%), banho (99.1%, 99.1%) e locomoção (99.5%, 99.1%). A associação entre as variáveis indicativas: tempo de permanência e número de cuidados na admissão e na saída com as demais variáveis, mostrou que, quanto maior o tempo de permanência e o número de cuidados na admissão e saída, maior a idade, o número de diagnósticos e o comprometimento clínico e funcional. / This work aims to set the basis for a health management by analyzing the key informations of 430 medical records, which were taken from two public hospitals in the city of São Paulo, in April 2010.The research showed that the records were different in both hospitals in most of the variables studied. Consequently, they had to be analysed distinctively. It was observed that, while the variables: gender, age, diagnosis, hospital discharge reasons, lengh of stay and medical cares were entirely recorded, variables like blood pressure, cardiac and breathing frequency, body temperature, pain, food, bath and locomotion were partially recorded. Considering the variables entirely recorded, it was verified that in the hospitals A and B, respectively, the most medical admission requirements were for adults between 30-59 years of age (35.9%, 42.3%), elderly aged 60 or older (22.8%, 16.3%) and children under 4 years old (20.1%, 17.2%). On the same way, children (4 a 5 days, 4 a 6 days) and elderly (2 a 6 days, 4 a 6 days) had longer lenght of stay. In hospital A respiratory system diseases (20.5%) were the leading cause of medical admissions followed by mental and behavioral disorders (14.4%), compared to hospital B, respiratory system diseases (15.4%) followed by circulatory system illnesses(13.5%). In both cases A and B, respectively, the basic care were more frequent on the hospital discharge (n=278, n=315) if compaired to admissions (n=271, n=234), while invasive care were more frequent in the admissions (n=505, n=618) if compaired to hospital discharge (n=201, n=208). Upong analyzing the presence of the variables partial record, it has occurred in hospital A at the time of admissions and medical discharges, respectively,: blood pressure (73.5%, 73.5%), cardiac frequency (72.1%, 71.6%), breathing frequency(39.1%, 29.3%), body temperature (89.3%, 80.5%), pain (12.6%, 11.2%), food (92.6%, 95.3%), bath (91.6%, 94.4%) and locomotion (94.9%, 95.8%), while in the the hospital B, it has occurred respectively;: blood pressure (80%, 73.5%), cardiac frequency (80.5%, 73%), breathing frequency (21.4%, 12.1%), body temperature (96.7%, 89.8%), pain (1.4%, 0.5%), food (100%, 99.5%), bath (99.1%, 99.1%) and locomotion (99.5%, 99.1%). The association between the variables: lenght of stay and number of cares at the time of hospital admissions and discharges with the other parameters, showed that the longer the length of stay and the greater the number of cares in admissions and discharges, the older are the inpatients and the greater are the number of diagnosis and the clinical and functional impairements.

Floating Car Data (FCD) besitzen eine sehr breite Palette an Anwendungsmöglichkeiten, die aber teilweise noch keine massenhafte Verbreitung gefunden haben, auch wenn das Innovationspotenzial als sehr hoch eingeschätzt wird. Dies begründet sich in erster Linie durch die meist relativ großen Erfassungsintervalle bei der derzeitigen FCD-Erfassung. In Dresden ist ein Taxi-FCD-System in Betrieb, welches sich durch eine sehr hohe Detektionsdichte auszeichnet. Die Fahrzeugpositionen werden mindestens alle 5 Sekunden aufgezeichnet. Damit bestehen ausgezeichnete Möglichkeiten, mögliche Mehrwerte zu prüfen und Prototypen zu etablieren. Getestet wurde u. a. die Generierung von Straßennetzabbildern. Im Dauerbetrieb befindet sich die FCD-basierte Verkehrslageermittlung.

This cumulative dissertation covers the concepts of scenario-based strategic planning and strategic management in family firms over five articles. The first article gives an overview of the cumulative dissertation explaining the research gap, approach and contribution of the dissertation. The paper highlights the two research areas covered by the dissertation with two articles focusing on scenario-based strategic planning and two on strategic management in family firms. The second article is the first of two focusing on scenario-based strategic planning. It introduces and describes a set of six tools facilitating the implementation of scenario-based strategic planning in corporate practice. The third paper adapts these tools to the financial management and controlling context in private companies highlighting the tools’ flexibility in managing uncertain and volatile environments. The fourth article is the first of two focusing on strategic management in family firms. It analyzes organizational ambidexterity as a factor explaining family firm performance. The article shows that a high level of organizational ambidexterity in family firms leads to a higher family firm performance. The final paper concludes the dissertation examining the tendency of family firms to focus on capability exploration or resource exploitation over different generations managing the family firm.:I. SCENARIO-BASED STRATEGIC PLANNING AND STRATEGIC MANAGEMENT IN FAMILY FIRMS … 1 1. Research question and goal of the dissertation … 2 2. Summary of papers … 8 2.1. Contribution … 12 2.2. Implications and further research … 16 II. SIX TOOLS FOR SCENARIO-BASED STRATEGIC PLANNING AND THEIR APPLICATION … 25 1. Introducing tools one and two: The framing checklist and 360° stakeholder feedback … 27 1.1. The framing checklist … 27 1.2. Description of the framing checklist … 29 1.3. 360° stakeholder feedback … 36 1.3.1. Existing perceptions, blind spots and weak signals … 37 1.3.2. Description of 360° stakeholder feedback … 38 1.4. Evaluation of the framing checklist and 360° stakeholder feedback … 44 2. Applying frameworks one and two: The framing checklist and 360° stakeholder feedback in the European airline industry … 46 2.1. Introduction … 46 2.2. The framing checklist … 46 2.3. 360° stakeholder feedback … 48 3. Introducing tools three and four: The impact/uncertainty grid and the scenario matrix … 53 3.1. The impact/uncertainty grid … 53 3.2. Description of the impact/uncertainty grid … 55 3.3. The scenario matrix … 57 3.4. Description of the scenario matrix … 62 3.5. Evaluating the impact/uncertainty grid and the scenario matrix … 67 4. Applying frameworks three and four: The impact/uncertainty grid and the scenario matrix in the European airline industry … 69 4.1. Introduction … 69 4.2. The impact/uncertainty grid … 69 4.3. The scenario matrix … 71 5. Introducing tools five and six: The strategy manual and the monitoring cockpit … 87 5.1. Introduction … 87 5.2. The strategy manual … 87 5.3. Description of the strategy manual … 91 5.4. The scenario cockpit … 95 5.5. Description of the scenario cockpit … 96 5.6. Evaluating the strategy manual and the scenario cockpit ..................... 99 6. Applying frameworks five and six: The strategy manual and the scenario cockpit in the European airline industry … 102 6.1. The strategy manual … 102 6.2. The scenario cockpit … 105 III. SZENARIOBASIERTE STRATEGISCHE PLANUNG IN VOLATILEN UMFELDERN … 111 1. Einführung: Unternehmen agieren in einer zunehmend volatilen Umwelt … 112 2. Volatilität als Herausforderung für die strategische Planung … 112 3. Szenariobasierte strategische Planung als Lösungsansatz für Planung unter Volatilität …114 3.1. Grundlagen der szenariobasierten strategischen Planung … 114 3.2. Prozess der szenariobasierten strategischen Planung … 115 4. Zusammenfassung ... 122 IV. ORGANIZATIONAL AMBIDEXTERITY AND FAMILY FIRM PERFORMANCE … 125 1. Introduction … 126 2. Theory and Hypotheses … 127 3. Methodology … 131 3.1. Research Design and Sample Generation … 131 3.2. Measures … 133 4. Analysis and Results … 135 5. Discussion and Conclusion … 139 V. THE IMPACT OF SUCCESOR GENERATION DISCOUNT IN FAMILY FIRMS: EXAMINING NONLINEAR EFFECTS ON EXPLORATION AND EXPLOITATION … 150 1. Introduction … 151 2. The RBV and the importance of exploration and exploitation … 154 3. The importance of exploration and exploitation in family firms … 156 4. The impact of generational involvement on exploration and exploitation in family firms … 159 5. Methodology … 164 5.1. Constructs … 165 5.2. Results … 167 6. Discussion … 172 6.1. Implications for theory and practice … 175 6.2. Study limitations and future research … 176 6.3. Conclusion … 177

The diploma thesis focuses on creation of the marketing plan for the HR information system Kompas2 that is produced and distributed by PC HELP, a.s. The theoretical part also deals with mapping of modern marketing trends. When designing marketing activities, great attention is paid to Internet marketing, with an emphasis on content marketing.